Examples of ERP system modules include: product lifecycle management, supply

chain management (for example purchasing, manufacturing and distribution),

warehouse management, customer relationship management (CRM), sales order
processing, online sales, financials, human resources, and decision
support system.

Currently used ERP- ERP II systems are typically used to

enable collaborative initiatives such as supply chain
management (SCM), customer relationship management (CRM), andbusiness
intelligence (BI) among business partner organizations through the use of various
e-business technologies

All the below mentioned modules can be found in any ERP system:
Human Resource.
Inventory.
Sales & Marketing.
Purchase.
Finance & Accounting.
Customer Relationship Management(CRM)
Engineering/ Production.
Supply Chain Management (SCM

Microsoft Dynamics NAV is an enterprise resource planning (ERP) software suite

for midsize organizations. The system offers specialized functionality for
manufacturing, distribution, government, retail, and other industries.

Use of SAP-The important ERP SAP modules used by organization are FICO
(Financials and Controlling) module, MM (Materials Management) module, SD
(Sales & Distribution), HR (Human Resources), PP (Production Planning) module,
Project systems, SAPABAP, SAP security and so on
From a hardware perspective, enterprise systems are the servers, storage and associated software that large
businesses use as the foundation for their IT infrastructure. These systems are designed to manage large volumes of
critical data. These systems are typically designed to provide high levels of transaction performance and data
security. [1
Business Intelligence (BI) comprises the strategies and technologies used by enterprises for the data
analysis of business information.[1] BI technologies provide historical, current and predictive views of business
operations. Common functions of business intelligence technologies include reporting, online analytical
processing, analytics, data mining, process mining, complex event processing, business performance
management, benchmarking, text mining, predictive analytics and prescriptive analytics. BI technologies can handle
large amounts of structured and sometimes unstructured data to help identify, develop and otherwise create new
strategic business opportunities. They aim to allow for the easy interpretation of these big data. Identifying new
opportunities and implementing an effective strategy based on insights can provide businesses with a competitive
market advantage and long-term stability. Business intelligence can be used by enterprises to support a wide range
of business decisions - ranging from operational to strategic. Basic operating decisions include product positioning or
pricing.

In computing, a data warehouse (DW or DWH), also known as an enterprise data

warehouse(EDW), is a system used for reporting and data analysis, and is considered a core
component of business intelligence

Customer relationship management (CRM) is an approach to managing a company's interaction with current and
potential customers. It uses data analysis about customers' history with a company and to improve business
relationships with customers, specifically focusing on customer retention and ultimately driving sales growth

The main components of CRM are building and managing customer relationships through marketing,
observing relationships as they mature through distinct phases, managing these relationships at
each stage and recognizing that the distribution of value of a relationship to the firm is not
homogenous. When building and managing customer relationships through marketing, firms might
benefit from using a variety of tools to help organizational design, incentive schemes, customer
structures, and more to optimize the reach of its marketing campaigns[