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1. Natural Signs
A language is a system of symbols through which people communicate. The symbols
may be spoken, written, or signed with the hands. A language is a complex system of symbols,
or signs, that are shared by various members of a community. For example, it will be useful to
consider from a linguistic perspective some signs that people know and how they react to them.
Robinson Crusoe, according to D. Defoes novel, was walking along the beach one
morning and suddenly saw a human footprint in the sandmade by the man who was later to
be called Friday, as it turned out. That experience, after twenty-seven years of living alone on
his island, frightened poor Crusoe so much that he ran back to the cave that was his home and
would not venture out again that day.
A footprint is a natural sign. It is the natural result of a foot treading on a soft surface,
and it can communicate a messagethat the owner of the foot was recently thereto anyone
who observes it. We are all familiar with other natural signs. We see smoke and know that there
is a fire, or a fire has just gone out. A black cloud informs us of the possibility of rain. Treetops
moving tell us that the wind is blowing. Our own bodies provide such signs as earaches and
hunger pangs. In other people we notice and interpret shivering, perspiration, or a head
nodding with drowsiness. All sorts of sights, sounds and smells can be natural signs; they
communicate to someone who observes and can interpret but their messages are unintentional,
the by-products of various events.
2. Conventional Signs
In modern life we are likely to be less concerned with natural signs than with
conventional signs, the auditory and visual devices that people have created to send routine
messages to one another. Day after day we hear such signals because someone intends for us to
hear them: horns, whistles, sirens, buzzers and bells. The pop of a gun starts competitive
runners, swimmers and jockeys on their respective races. In various sports a whistle or buzzer
marks the beginning and end of each period of play. Visual signs are just as prevalent and as
varied. We have conventional ways of indicating a slippery road, a bicycle path, the location of
a telephone, of mens and womens lavatories, where there is access for the handicapped, where
smoking is prohibited, and much more. Humans produce not only single symbols but systems
of symbols. Different bugle calls, different bell tones, different numbers of toots on a whistle or
flashes of light can form a repertory of messages. The traffic light found at numerous city street
intersections is a good example of a simple system. None of these communication systems uses
language, though devising, installing and learning them could not be accomplished by people
who had no language.
Unlike natural signs, conventional signs have human senders as well as human
receivers; each one has an intention and an interpretation. The message may be personal as
when a friend rings your telephone or quite impersonal and general, like the warning siren on a
speeding ambulance. We can even use devices like smoke detectors and burglar alarms to send
messages to ourselves at a later time, in circumstances that we really do not want to occur.
3. Information Processing
Observing any such sign and getting information from it seems like a simple matter and
can take place in an instant, and yet the process of getting information consists of three steps:
Perception
The sign and the observer share a context of place and time in which the sign attracts the
observers attention. Robinson Crusoe, to use our first example, walked where the footprint
was, looked in the right direction, when there was sufficient light for visibility and before the
print had been obliterated by rain, wind, tide, or the movement of other creatures.
Identification
Every perception is a unique experience. To say that we recognize a phenomenon
means that we match it with previous experiences stored in our memory. Almost certainly, if
you observe a sign and derive some meaning from it, you must have seen a similar sign before.
We identify any new thing either as a phenomenon previously observed or, more often, as
something that is identical with phenomena we already know, a new token of a familiar type.
The human mind cannot deal with an infinite number of separate things; we classify an entity
as a new instance of the class of footprints or bushes or sirens or churches. And to identify what
something is requires us to recognize what it is not, to discriminate between signs.
Interpretation
Meanings are often personal. The meaning of any sign depends on the space-time
context in which we observe it. Crusoes reaction to the footprint was due to the circumstances
of his life, the fact that until this moment it had been impossible for him to see any human
footprint other than his own. This is clearly an unusual case, but all the time we interpret
differently in different contexts.
In conclusion, conventional signs can have different meanings in different contexts or
different circumstances. The whistle of a policeman directing traffic, the whistle of a hotel
doorman summoning a taxi, and the whistle of the referee in a soccer game may all sound
exactly the same; their different meanings are due to the difference of context in which the
signal occurs. They have different intentions and are interpreted differently.
Linguistic Signs
Symbolic signs such as language are highly conventional; iconic signs always involve
some degree of conventionality; indexical signs 'direct the attention to their objects by blind
compulsion' (Peirce: 1974).
Indexical and iconic signifiers can be seen as more constrained by referential signifieds
whereas in the more conventional symbolic signs the signified can be seen as being defined to a
greater extent by the signifier. The terms motivation and constraint are sometimes used to
describe the extent to which the signified determines the signifier. The more a signifier is
constrained by the signified, the more 'motivated' the sign is: iconic signs are highly motivated;
symbolic signs are unmotivated. The less motivated the sign, the more learning of an agreed
convention is required. Nevertheless, most semioticians emphasize the role of convention in
relation to signs. Even photographs and films are built on conventions which people must learn
to read. Such conventions are an important social dimension of semiotics.
In order to grasp what somebody says, we must first of all perceive the utterancehear
a spoken utterance, see a written one. A number of things can create difficulty in perceiving a
spoken message: too much noise in the environment, too great a distance between speaker and
hearer, insufficient volume in the speakers delivery, a poor connection if the message is
conveyed by telephone, static in a radio message, or insufficient attention on the part of the
hearer. A written message must be clear, sufficiently lighted and have the readers attention.
But hearing alone is not enough, nor is seeing. We get no message from an utterance in a
language we dont know. Identification of the elements in an utterance requires speaker and
hearer to share common ground. By and large, speaker and hearer use the same vocabulary:
they attach the same meanings to the same words and sentences; they have similar
pronunciations; and they have, in general, the same ways of putting words together in
sentences. Certainly, there can be different degrees of commonality in the common ground. The
speaker and the hearer may speak different dialects of the same language, so that their
pronunciations differ to some degree and there is some divergence in the ways they express
themselves. Markedly different pronunciations, use of vocabulary items that the other doesnt
know, meanings not shared, syntactic constructions not familiar to both these disturb the
process of identification.
Suppose somebody hears an utterance, knows the language, and knows the meanings of
the words and the sentences formed with the words. One may still not fully comprehend what
is said because he doesnt know what the utterance is about. He doesnt grasp the speakers
intention, largely because he doesnt know what is being referred to. On the other hand, when
communication is successful, one, as hearer, interprets correctly because one derives some
information from what has been said previously (the discourse context) and from knowledge of
the speaker and from a grasp of conditions and circumstances in the environment (the physical-
social context).
When one listens to someone talking, one first takes in a sequence of sounds, a phonetic
event, but our understanding is not a matter of grasping one sound after another or even one
word after another (Clark and Clark 1977:4357). Possibly the speaker helps by speaking in
sense-groups, making the pauses that are needed for breathing between sense-groups; for
example, at some of the places marked (pause) in this utterance:
Ill let you know the answer (pause) as soon as I get the information (pause) from a friend of
mine (pause) who lives in Winchester.
Well, Ill uh let you know (pause) the answer (pause) as soonas soon as I get the information
(pause) from a friend of mine (pause) um you know (pause) who lives in Winchester.
Listeners edit what they hear, separating the pauses, fillers and repetitions from the
gist of the message. Thus, although they cant grasp a spoken message without hearing it
(perception), our knowledge of the language enables them to distinguish between what
communicates and what does not. Listenersand readersuse their implicit knowledge of the
language to grasp the message they are dealing with. For instance, if they encounter the verb
put in an utterance, we are prepared to find three expressions telling us who puts, what is put,
and where it is put. One part of semantic analysis, therefore, is concerned with describing the
kinds of expressions which usually accompany various verbswhat roles these expressions
play with respect to the verb and to each other.
Although listeners begin with a phonetic message, once they have grasped the semantic
content they retain only the sense of the message. People frequently give an accurate account of
something that has been said but almost always they re-tell it in words that are different from
the original message. The account is not an exact repetition of what was said unless the message
is fairly short. Thus, as listeners, we begin by identifying the phonetic message and through the
phonetic message identify the semantic message.
The elements of language are similar to natural signs and, more especially, to
conventional signals. A sign is meaningful to people only if they perceive it, identify it and
interpret it. Signs allow all the individuals to represent the world in various ways - by
simulation, indication, and conventional agreements.