CUCM Upgrade and Migration

Scenario Guide

January 2017
 Upgrading from pre 10.x to CUCM 10.x or above or Cloud Solution

1 2 3 4
License Reinstatement Migrate endpoint from
License Migration Migration to HCS Solution
(Get Current/Stay Current) VCS to UCM

Customer up-leveling Customer without Customer upgrading Change licensing for

from DLUs, UCL, CME UCSS/SWSS upgrading from DLUs, UCL, UC, Video endpoint from
or CUWL Std, CUWL to current release from CME or CUWL moving VCS device license to
Pro, CUWL Mtg (or) DLUs, UCL or CUWL to to partners HCS Cloud CUCM user license
endpoints on VCS any license level Solution

Different SKUs for

BE6000

See Collaborate Everywhere Overview Presentation for region-specific discounts

www.cisco.com/go/collaborateeverywhere
HCS Partner Pricing will apply for Migration to HCS Solution
 Scenario 1: Migration to CUWL MTG- UCM

Current Product (Pre v10.x) Migration to CUWL Top Level SKU License SKU

MIGEP-UWL-11X-MTG
UCL Enh Plus CUWL-11X-K9 MGEP+A-UWL-11X-MTG
CUWL MTG
CUWL Entry CUWL-10X-K9 MIGEP-UWL-10X-MTG +A in sku
MGEP+A-UWL-10X-MTG
indicates
MIGE-UWL-11X-MTG +Apps (see
UCL Enh
CUWL-11X-K9 MIGE+A-UWL-11X-MTG CUWL
CUWL Entry CUWL MTG
CUWL-10X-K9 MIGE-UWL-10X-MTG
CM3.x, 4.x, Device RTU
MIGE+A-UWL-10X-MTG ordering guide
for apps which
MIGB-UWL-11X-MTG
CUWL-11X-K9 MIGB+A-UWL-11X-MTG
qualify)
UCL Basic CUWL MTG
CUWL-10X-K9 MIGB-UWL-10X-MTG
MIGB+A-UWL-10X-MTG
CUWL STD CUWL-11X-K9 MIGS-UWL-11X-MTG
CUWL MTG
USOL CUWL-10X-K9 MIGS-UWL-10X-MTG

UCL Essential No Feature upgrades available

Scenario 1: Migration to CUWL PRO or STD - UCM
Current Product (Pre v10.x) Migration to CUWL Top Level SKU License SKU

MIGEP-UWL-11X-PRO
CUWL-11X-K9 MGEP+A-UWL-11X-PRO
CUWL PRO
UCL Enh Plus CUWL-10X-K9 MIGEP-UWL-10X-PRO
CUWL Entry MGEP+A-UWL-10X-PRO
CUWL-11X-K9 MIGEP-UWL-11X-STD +A in sku
CUWL STD
CUWL-10X-K9 MIGEP-UWL-10X-STD indicates
MIGE-UWL-11X-PRO +Apps (see
CUWL-11X-K9 MIGE+A-UWL-11X-PRO CUWL
CUWL PRO
CUWL-10X-K9 MIGE-UWL-10X-PRO
UCL Enh MIGE+A-UWL-10X-PRO
ordering guide
CUWL Entry for apps which
CM3.x, 4.x, Device RTU MIGE-UWL-11X-STD
qualify)
CUWL-11X-K9 MIGE+A-UWL-11X-STD
CUWL STD
CUWL-10X-K9 MIGE-UWL-10X-STD
MIGE+A-UWL-10X-STD
MIGB-UWL-11X-PRO
CUWL-11X-K9 MIGB+A-UWL-11X-PRO
CUWL PRO
CUWL-10X-K9 MIGB-UWL-10X-PRO
MIGB+A-UWL-10X-PRO
UCL Basic
MIGB-UWL-11X-STD
CUWL-11X-K9 MIGB+A-UWL-11X-STD
CUWL STD
CUWL-10X-K9 MIGB-UWL-10X-STD
MIGB+A-UWL-10X-STD
CUWL STD CUWL-11X-K9 MIGS-UWL-11X-PRO
CUWL PRO
USOL CUWL-10X-K9 MIGS-UWL-10X-PRO

UCL Essential No Feature upgrades available

Scenario 1: Migration to CUWL (Business Edition 6000)

Current Product (Pre v10.x) Migration to CUWL Top Level SKU License SKU

BE6K-UWL-ENHPA2STD
CUWLBE STD
BE6K-UWL-ENHP2STD
BExK Enh Plus
CUWLBE PRO
BE6K-UWL-ENHPA2PRO See BE6K
BE6K-UWL-ENHP2PRO ordering guide
BE6K-UWL-CMAPPS2BE for apps which
CUWLBE STD
BE6K-UWL-CM2BE qualify
BExK Enh
BE6K-UWL-CMAPS2PRO
CUWLBE PRO
BE6K-UWL-CM2PRO
R-CBE6K-K9
BE6K-UWL-BASA2STD
CUWLBE STD
BE6K-UWL-BAS2STD
BExK Basic
BE6K-UWL-BASA2PRO
CUWLBE PRO
BE6K-UWL-BAS2PRO

BE6K CUWL
BE5K CUWL
CUWLBE PRO BE6K-UWL-STD2PRO
BE3K Collab
USOL

BExK Ess No Feature upgrades available

CUWL MTG is currently not available for Business Edition 6000

Scenario 2: License Reinstatement (Collab EZ Upgrade) - Customer without
UCSS/SWSS upgrading from DLUs, UCL or CUWL from UCM v8.x and earlier
Current Product (v8.x or earlier) New CUCM Top Level SKU License SKU

CUWL-11X-K9 UPG-UWL-11X-MTG
CUWL MTG
CUWL-10X-K9 UPG-UWL-10X-MTG
CUWL-11X-K9 UPG-UWL-11X-PRO
CUWL MTG CUWL PRO
CUWL-10X-K9 UPG-UWL-10X-PRO
CUWL PRO
CUWL STD CUWL-11X-K9 UPG-UWL-11X-STD
CUWL STD
USOL CUWL-10X-K9 UPG-UWL-10X-STD
CUWL Entry
UCL Enhanced Plus UPG-CUCM-ENHP-A
UCL Enhanced
CME / UC500*
CM 3.x, 4.x Device RTU UCL Enhanced UPG-CUCM-USR-A
UCL Basic
UC500
UC320
UCL Essential UCL Basic UCL-UCM-UPG-K9 UPG-CUCM-BASIC-A
UC500
UC320
UCL Essential UPG-CUCM-ESS-USR-A

TP Room TP Room License UPG-TP-ROOM

UNITYCN11-VUP-K9 UPG-UCXN11-USR
Unity Connection Unity Connection
UNITYCN10-VUP-K9 UPG-UCXN10-USR
UNITYCN11-VUP-K9 UPG-UNITY2CUC11-USR
Unity Unity Connection
UNITYCN10-VUP-K9 UPG-UTY2CUC10-USR

*CME/UC500/UC320 select license type(Enhanced Plus/Enhanced/Basic/Essential) based on phone models migrated

Scenario 2: License Reinstatement (Collab EZ Upgrade) - Customer without UCSS
upgrading from DLUs, UCL or CUWL from UCM 9.x
Current Product (v9.x) New CUCM Top Level SKU License SKU

UPG-UWL-11X-MTG
CUWL MTG
UPG-UWL-10X-MTG
CUWL-11X-K9 UPG-UWL-11X-PRO
CUWL PRO
CUWL MTG CUWL-10X-K9 UPG-UWL-10X-PRO
CUWL PRO
UPG-UWL-11X-STD
CUWL STD CUWL STD
UPG-UWL-10X-STD
USOL
CUWL Entry UP-UCM9TO11-ENHP-A
UCL Enhanced Plus
UCL Enhanced UP-UCM9TO10-ENHP-A
CME / UC500*
CM 3.x, 4.x Device RTU UPG-UCM9TO11-ENH-A
UCL Enhanced
UCL Basic UPG-UCM9TO10-ENH-A
UC500
UC320 UPG-UCM9TO11-BAS-A
UCL Essential UCL Basic UCL-UCM-UPG-K9 UPG-UCM9TO10-BAS-A
UC500
UC320
UPG-UCM9TO11-ESS-A
UCL Essential
UPG-UCM9TO10-ESS-A

UPG-TP-9TO11-ROOM
TP Room TP Room License
UPG-TP-9TO10-ROOM
UPG-UCXN11-USR
Unity Connection Unity Connection UPG-UCXN09TO10-BAS
UNITYCN11-VUP-K9
UPG-UCXN09TO10-ENH
UNITYCN10-VUP-K9
UPG-UNITY2CUC11-USR
Unity Unity Connection
UPG-UTY2CUC10-USR

*CME/UC500/UC320 select license type(Enhanced Plus/Enhanced/Basic/Essential) based on phone models migrated

 Scenario 2: License Reinstatement (Collab EZ Upgrade) - Customer without UCSS
upgrading from DLUs, UCL or CUWL BE6K
Current Product (Pre v10.x) New BE6K Top Level SKU License SKU

BE6K CUWL PRO UPG-6K-PRO

CUWL PRO
CUWL STD
BE6K / BE5K UWL
BE3K Collab BE6K CUWL STD UPG-6K-STD
USOL
CUWL Entry
UCL Enhanced UPG-6K-ENHP
BE6K Enhanced Plus
CME / UC500*
CM 3.x, 4.x Device RTU
BE6K/5K/3K Enhanced R-CBE6K-K9
VCS BE6K Enhanced UPG-6K-ENH
UCL Basic
UC500
UC320
BE6K/5K/3K Basic
UCL Essential BE6K Basic UPG-6K-BAS
UC500
UC320
BE6K/5K/3K Essential
BE6K Essential UPG-6K-ESS

CUWL MTG is currently not available for Business Edition 6000

*CME/UC500/UC320 select license type(Enhanced Plus/Enhanced/Basic/Essential) based on phone models migrated
 Scenario 2a Customer with UCSS/SWSS upgrading CUCM from
DLUs, UCL, VCS or CUWL and maintaining current functionality

Upgrade to v10.x or higher with

Current Product License SKU
current functionality
CUWL MTG CUWL MTG None required Use PUT
CUWL PRO CUWL PRO None required Use PUT
CUWL STD CUWL STD None required Use PUT
CUWL Entry UCL Enhanced Plus None required Use PUT
USOL CUWL STD None required Use PUT
UCL Enhanced
UCL Enhanced None required Use PUT
CM 3.x, 4.x Device RTU
UCL Basic UCL Basic None required Use PUT
UCL Essential UCL Essential None required Use PUT
BE6K /BE5K CUWL BE
CUWL STD None required - redeploy existing license
BE3K Collab
BE6K /BE5K / BE3K Enhanced UCL Enhanced None required - redeploy existing license
BE6K / BE5K / BE3K Basic UCL Basic None required - redeploy existing license
BE6K / BE5K / BE3K Essential UCL Essential None required - redeploy existing license

Customers with UCSS/SWSS may upgrade to 10.x or above at no cost via their subscription and still qualify for
Collaborate Everywhere discounts. *USOL use migration sku in PUT to update records to indicate is now CUWL STD
 Scenario 3: Migration to HCS Solution Customer migrating from DLUs, UCL,
UC, CME or CUWL moving to HCS Cloud Solution

Current Product (Pre v10.x) HCS Top Level SKU License SKU*

CUWL STD/CUWL PRO/

CUWL MTG
BE6K / BE5K UWL
BE3K Collab/USOL/UCL Enhanced Plus
HCS STD HCS-STD-MIG
UCL Enhanced/CME / HCS-MIG-K9
HCS FND HCS-FND-MIG
UC500/CM 3.x, 4.x Device RTU
BE6K/5K/3K Enhanced/
UCL Basic/
UC500/UC320/BE6K/5K/3K Basic/
VCS
UCL Essential
UC500
Not eligible
UC320
BE6K/5K/3K Essential

A minimum of 12 months of SWSS must be purchased in equal quantity as Migration Licenses

HCS licenses should be purchased separately via quick quote with intended use of managed service
Premise equipment should be purchased via Collaborate Everywhere with intended use of resale
Scenario 4: Migrate endpoint from VCS to UCM

Current Product New license Top Level SKU License SKU*

UCL Enhanced Plus UCL-UCM-UPG-K9 MIG-VCS-UCM-ENHP

MIGEP-UWL-11X-STD
User with 2 endpoints CUWL STD
MIGEP-UWL-10X-STD
registered to VCS
CUWL-11X-K9 MIGEP-UWL-11X-PRO
CUWL PRO
CUWL-10X-K9 MIGEP-UWL-10X-PRO
MIGEP-UWL-11X-MTG
CUWL MTG
MIGEP-UWL-10X-MTG

UCL Enhanced UCL-UCM-UPG-K9 MIG-VCS-UCM-ENH

MIGE-UWL-11X-STD
CUWL STD
MIGE-UWL-10X-STD
User with single endpoint
registered to VCS
CUWL-11X-K9 MIGE-UWL-11X-PRO
CUWL PRO
CUWL-10X-K9 MIGE-UWL-10X-PRO

MIGEP-UWL-11X-MTG
CUWL MTG
MIGEP-UWL-10X-MTG
Room telepresence
UCL-UCM-UPG-K9
endpoint registered to UCL TP MIG-VCS-UCM-TPR
VCS

For VCS migration support and questions, please email vcs2ucm@cisco.com

Scenario 4: Migrate endpoint from VCS to BE6K

Current Product New license Top Level SKU License SKU*

User with 2 endpoints

UCL Enhanced Plus MIG-VCS-BE6K-ENHP
registered to VCS

MIG-VCS-BE6K-ENH
UCL Enhanced

User with single

endpoint registered to CUWL STD R-CBE6K-K9 BE6K-UWL-CM2BE
VCS

CUWL PRO BE6K-UWL-CM2PRO

Room TelePresence
endpoint registered to UCL TP MIG-VCS-BE6K-TP
VCS

For VCS migration support and questions, please email vcs2ucm@cisco.com

Scenario 4: Migrate Traversal/Interop from VCS to Expressway

Existing Migration SKU to Licenses delivered

Current Product Top Level SKU
license order (autoexpansions)

LIC-VCSE-5 MIG-LIC-VCSE-5 5 x LIC-EXP-RMS-MIG

LIC-VCSE-10 MIG-LIC-VCSE-10 10 x LIC-EXP-RMS-MIG

VCS-E Traversal
R-VCS2EXPWY-E-K9
Licenses
LIC-VCSE-20 MIG-LIC-VCSE-20 20 x LIC-EXP-RMS-MIG

LIC-VCSE-50 MIG-LIC-VCSE-50 50 x LIC-EXP-RMS-MIG

VCS-C MSFT
LIC-VCS-OCS R-VCS2EXPWY-C-K9 MIG-LIC-VCS-OCS LIC-EXP-MSFT-MIG
Interoperability Key

Note: Starting with Expressway version X8.8, RMS Licenses need only to be deployed on Expressway E
servers. Before X.8.8 there were 2 RMS for each Traversal license being replaced, now there is only 1 RMS
license per Traversal license.
For VCS migration support and questions, please email vcs2ucm@cisco.com
Ordering guide: https://communities.cisco.com/docs/DOC-55043
 Resources
Collaborate Everywhere partner page: www.cisco.com/go/collaborateeverywhere

CUWL Ordering GuideCisco Unified Workspace Licensing with Personal Multiparty Video Ordering Guide Version 11.0

UCL Ordering Guide: Cisco Unified Communications Solutions Ordering Guide Version 11.0

BE6K Ordering Guide:Cisco Business Edition 6000 Ordering Guide Version 11.0

Unity Connection Ordering Guide: Cisco Unity Connection Ordering Guide Version 11.0

HCS License Guide: Cisco Hosted Collaboration Solution, Release 10.6(1) License Management

HCS Ordering instructions: http://www.cisco.com/web/partners/incentives_and_promotions/hcs-partner-pricing.html

Refresh Collab: refreshcollab.cisco.com

SWSS: www.cisco.com/go/swss

VCS Ordering guide: https://communities.cisco.com/docs/DOC-55043

VCS migration questions: vcs2ucm@cisco.com

Questions: ask-refresh-collab@cisco.com, collaborateeverywhere@cisco.com