Supongamos que el gimnasio SPORT FITNESS el cliente realiza sus entrenamientos a base de intrucciones dad

objetivo ser estimar el tiempo esperado (tiempo medio) que deberemos esperar para recibir la respuesta de a
la entrenamiento que queremos ejecutar y hacer efectivo dicho entrenamiento, y basndonos en experiencias a
para que cada uno de los entrenadores responda a la misma sigue una distribucin normal con los parmetros
que se indican a continuacin:

Distribucin Media (min) Desv. Est. (min)

INSTRUCTOR 1 Normal 9 1.5
INSTRUCTOR 2 Normal 11 1.8

Horizonte de Simulacin: 2200 Consultas (Items)

N Observaciones: 20

DISTR. NORMARL
t = MEDIA + (Z * DESV.EST)

=DISTR.NORM.ESTAND.INV(PROB)

INSTRUCTOR 1 INSTRUCTOR 2
SOCIOS ALEATORIO Z T. RESPUESTA ALEATORIO Z
1 0.626 0.320 9.5 0.018 -2.100
2 0.329 -0.444 8.3 0.504 0.010
3 0.462 -0.096 8.9 0.550 0.125
4 0.606 0.269 9.4 0.820 0.917
5 0.135 -1.105 7.3 0.825 0.934
6 0.789 0.805 10.2 0.407 -0.235
7 0.670 0.439 9.7 0.808 0.869
8 0.243 -0.696 8.0 0.765 0.724
9 0.838 0.987 10.5 0.541 0.102
10 0.047 -1.678 6.5 0.043 -1.713
11 0.350 -0.386 8.4 0.873 1.142
12 0.048 -1.665 6.5 0.071 -1.466
13 0.768 0.732 10.1 0.246 -0.687
14 0.793 0.817 10.2 0.135 -1.103
15 0.864 1.098 10.6 0.611 0.282
16 0.148 -1.046 7.4 0.800 0.841
17 0.896 1.259 10.9 0.639 0.356
18 0.631 0.333 9.5 0.681 0.471
19 0.370 -0.333 8.5 0.985 2.176
20 0.618 0.301 9.5 0.400 -0.254
21 0.159 -0.999 7.5 0.013 -2.217
22 0.620 0.307 9.5 0.448 -0.131
23 0.540 0.099 9.1 0.702 0.532
24 0.911 1.348 11.0 0.520 0.051
25 0.425 -0.189 8.7 0.261 -0.639
26 0.878 1.167 10.8 0.092 -1.330
27 0.179 -0.921 7.6 0.131 -1.120
28 0.956 1.701 11.6 0.578 0.196
29 0.664 0.423 9.6 0.626 0.321
30 0.382 -0.300 8.5 0.136 -1.097
31 0.060 -1.554 6.7 0.555 0.138
32 0.032 -1.853 6.2 0.036 -1.795
33 0.726 0.601 9.9 0.433 -0.168
34 0.212 -0.799 7.8 0.696 0.513
35 0.589 0.225 9.3 0.798 0.835
36 0.216 -0.787 7.8 0.309 -0.500
37 0.118 -1.187 7.2 0.666 0.428
38 0.694 0.508 9.8 0.713 0.562
39 0.970 1.878 11.8 0.535 0.089
40 0.300 -0.525 8.2 0.324 -0.457
41 0.193 -0.867 7.7 0.938 1.542
42 0.252 -0.669 8.0 0.078 -1.421
43 0.665 0.425 9.6 0.180 -0.915
44 0.310 -0.496 8.3 0.130 -1.125
45 0.926 1.446 11.2 0.311 -0.492
46 0.105 -1.254 7.1 0.041 -1.743
47 0.113 -1.212 7.2 0.383 -0.298
48 0.990 2.338 12.5 0.337 -0.422
49 0.705 0.538 9.8 0.930 1.472
50 0.091 -1.332 7.0 0.206 -0.820
51 0.261 -0.640 8.0 0.800 0.840
52 0.491 -0.024 9.0 0.875 1.153
53 0.718 0.577 9.9 0.885 1.203
54 0.020 -2.062 5.9 0.550 0.124
55 0.649 0.382 9.6 0.159 -1.001
56 0.645 0.372 9.6 0.427 -0.183
57 0.055 -1.594 6.6 0.868 1.115
58 0.884 1.194 10.8 0.928 1.464
59 0.848 1.029 10.5 0.532 0.079
60 0.111 -1.222 7.2 0.459 -0.102
61 0.333 -0.431 8.4 0.913 1.361
62 0.697 0.516 9.8 0.638 0.352
63 0.102 -1.272 7.1 0.379 -0.309
64 0.469 -0.077 8.9 0.089 -1.348
65 0.261 -0.640 8.0 0.114 -1.208
66 0.171 -0.952 7.6 0.537 0.094
67 0.540 0.101 9.2 0.715 0.567
 68 0.890 1.228 10.8 0.716 0.570
69 0.599 0.252 9.4 0.577 0.194
70 0.397 -0.261 8.6 0.438 -0.156
71 0.096 -1.307 7.0 0.026 -1.939
72 0.022 -2.013 6.0 0.712 0.558
73 0.507 0.019 9.0 0.606 0.270
74 0.563 0.158 9.2 0.736 0.632
75 0.862 1.091 10.6 0.988 2.244
76 0.360 -0.357 8.5 0.362 -0.353
77 0.659 0.409 9.6 0.985 2.165
78 0.734 0.623 9.9 0.717 0.573
79 0.638 0.352 9.5 0.145 -1.060
80 0.640 0.360 9.5 0.575 0.189
81 0.456 -0.111 8.8 0.933 1.495
82 0.842 1.001 10.5 0.279 -0.586
83 0.243 -0.698 8.0 0.594 0.238
84 0.796 0.828 10.2 0.698 0.518
85 0.041 -1.743 6.4 0.021 -2.039
86 0.352 -0.380 8.4 0.878 1.165
87 0.582 0.207 9.3 0.336 -0.424
88 0.552 0.132 9.2 0.945 1.603
89 0.186 -0.892 7.7 0.620 0.305
90 0.702 0.529 9.8 0.983 2.111
91 0.354 -0.376 8.4 0.596 0.243
92 0.869 1.122 10.7 0.330 -0.440
93 0.057 -1.577 6.6 0.727 0.603
94 0.311 -0.494 8.3 0.547 0.119
95 0.275 -0.598 8.1 0.442 -0.145
96 0.281 -0.580 8.1 0.749 0.671
97 0.396 -0.264 8.6 0.962 1.778
98 0.101 -1.275 7.1 0.906 1.315
99 0.264 -0.632 8.1 0.373 -0.324
100 0.034 -1.827 6.3 0.030 -1.875
101 0.733 0.623 9.9 0.292 -0.547
102 0.270 -0.612 8.1 0.286 -0.565
103 0.940 1.557 11.3 0.799 0.838
104 0.616 0.295 9.4 0.985 2.162
105 0.361 -0.357 8.5 0.062 -1.535
106 0.394 -0.269 8.6 0.589 0.224
107 0.652 0.391 9.6 0.486 -0.036
108 0.167 -0.965 7.6 0.905 1.312
109 0.902 1.291 10.9 0.587 0.219
110 0.099 -1.287 7.1 0.830 0.952
111 0.069 -1.482 6.8 0.069 -1.480
112 0.649 0.382 9.6 0.493 -0.017
113 0.851 1.042 10.6 0.550 0.126
114 0.875 1.148 10.7 0.069 -1.486
115 0.238 -0.714 7.9 0.893 1.241
116 0.381 -0.303 8.5 0.639 0.357
117 0.880 1.174 10.8 0.355 -0.372
118 0.458 -0.107 8.8 0.679 0.464
119 0.241 -0.703 7.9 0.012 -2.269
120 0.836 0.977 10.5 0.783 0.783
121 0.492 -0.021 9.0 0.815 0.895
122 0.010 -2.321 5.5 0.996 2.682
123 0.154 -1.021 7.5 0.235 -0.722
124 0.940 1.552 11.3 0.202 -0.833
125 0.537 0.094 9.1 0.273 -0.604
126 0.951 1.651 11.5 0.973 1.930
127 0.107 -1.244 7.1 0.004 -2.685
128 0.079 -1.411 6.9 0.131 -1.122
129 0.915 1.372 11.1 0.599 0.251
130 0.692 0.500 9.8 0.526 0.065
131 0.357 -0.366 8.5 0.262 -0.638
132 0.235 -0.724 7.9 0.920 1.403
133 0.739 0.640 10.0 0.335 -0.427
134 0.114 -1.204 7.2 0.013 -2.230
135 0.378 -0.311 8.5 0.457 -0.108
136 0.289 -0.556 8.2 0.265 -0.628
137 0.202 -0.834 7.7 0.605 0.267
138 0.484 -0.041 8.9 0.403 -0.247
139 0.067 -1.502 6.7 0.455 -0.114
140 0.156 -1.012 7.5 0.520 0.051
141 0.423 -0.193 8.7 0.823 0.927
142 0.060 -1.558 6.7 0.521 0.054
143 0.942 1.568 11.4 0.074 -1.449
144 0.456 -0.111 8.8 0.880 1.174
145 0.148 -1.045 7.4 0.518 0.045
146 0.568 0.171 9.3 0.202 -0.833
147 0.206 -0.822 7.8 0.007 -2.480
148 0.266 -0.626 8.1 0.425 -0.190
149 0.063 -1.527 6.7 0.904 1.304
150 0.918 1.392 11.1 0.199 -0.846
s a base de intrucciones dadas por dos entrenadores distintos. Nuestro
ara recibir la respuesta de ambos entrenadores. Dada la complejidad de
sndonos en experiencias anteriores, se calcula que el tiempo necesario
normal con los parmetros (media y desviacin estndar, en minutos)
inuacin:

CTOR 2 TIEMPO INSTRUCTOR

T. RESPUESTA MXIMO + RPIDO N Iteraciones 150 %
7.2 9.5 2 Instructor 1 125 83%
11.0 11.0 1 Instructor 2 25 17%
11.2 11.2 1 Tiempo Promedio 11.2
12.7 12.7 1 Des. Est. 1.8
12.7 12.7 1 I.C. 95% T. Respuesta 10.9 11.5
10.6 10.6 1
12.6 12.6 1
12.3 12.3 1 S1 22.8 23.0
11.2 11.2 1 S2 22.7 22.9
7.9 7.9 1 S3 22.7 22.9
13.1 13.1 1 S4 22.9 23.1
8.4 8.4 1 S5 22.8 23.0
9.8 10.1 2 S6 22.8 23.0
9.0 10.2 2 S7 22.7 22.9
11.5 11.5 1 S8 22.9 23.1
12.5 12.5 1 S9 22.9 23.1
11.6 11.6 1 S10 22.8 23.0
11.8 11.8 1 S11 22.8 23.0
14.9 14.9 1 S12 22.8 23.0
10.5 10.5 1 S13 22.8 23.0
7.0 7.5 2 S14 22.8 23.0
10.8 10.8 1 S15 22.8 23.0
12.0 12.0 1 S16 22.9 23.1
11.1 11.1 1 S17 22.8 23.0
9.9 9.9 1 S18 22.8 23.0
8.6 10.8 2 S19 22.8 23.0
9.0 9.0 1 S20 22.8 23.0
11.4 11.6 2 PROMEDIO 22.8 23.0
11.6 11.6 1
23.2
9.0 9.0 1
11.2 11.2 1 23.1
7.8 7.8 1 23.0
10.7 10.7 1
11.9 11.9 1 22.9

12.5 12.5 1 22.8

10.1 10.1 1
22.7
11.8 11.8 1
12.0 12.0 1 22.6
11.2 11.8 2
22.5
10.2 10.2 1
13.8 13.8 1 22.4
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
8.4 8.4 1 Col umn M
Col umn N
9.4 9.6 2
9.0 9.0 1
10.1 11.2 2
7.9 7.9 1
10.5 10.5 1
10.2 12.5 2
13.7 13.7 1
9.5 9.5 1
12.5 12.5 1
13.1 13.1 1
13.2 13.2 1
11.2 11.2 1
9.2 9.6 2
10.7 10.7 1
13.0 13.0 1
13.6 13.6 1
11.1 11.1 1
10.8 10.8 1
13.5 13.5 1
11.6 11.6 1
10.4 10.4 1
8.6 8.9 2
8.8 8.8 1
11.2 11.2 1
12.0 12.0 1
12.0 12.0 1
11.3 11.3 1
10.7 10.7 1
7.5 7.5 1
12.0 12.0 1
11.5 11.5 1
12.1 12.1 1
15.0 15.0 1
10.4 10.4 1
14.9 14.9 1
12.0 12.0 1
9.1 9.5 2
11.3 11.3 1
13.7 13.7 1
9.9 10.5 2
11.4 11.4 1
11.9 11.9 1
7.3 7.3 1
13.1 13.1 1
10.2 10.2 1
13.9 13.9 1
11.5 11.5 1
14.8 14.8 1
11.4 11.4 1
10.2 10.7 2
12.1 12.1 1
11.2 11.2 1
10.7 10.7 1
12.2 12.2 1
14.2 14.2 1
13.4 13.4 1
10.4 10.4 1
7.6 7.6 1
10.0 10.0 1
10.0 10.0 1
12.5 12.5 1
14.9 14.9 1
8.2 8.5 2
11.4 11.4 1
10.9 10.9 1
13.4 13.4 1
11.4 11.4 1
12.7 12.7 1
8.3 8.3 1
11.0 11.0 1
11.2 11.2 1
8.3 10.7 2
13.2 13.2 1
11.6 11.6 1
10.3 10.8 2
11.8 11.8 1
6.9 7.9 2
12.4 12.4 1
12.6 12.6 1
15.8 15.8 1
9.7 9.7 1
9.5 11.3 2
9.9 9.9 1
14.5 14.5 1
6.2 7.1 2
9.0 9.0 1
11.5 11.5 1
11.1 11.1 1
9.9 9.9 1
13.5 13.5 1
10.2 10.2 1
7.0 7.2 2
10.8 10.8 1
9.9 9.9 1
11.5 11.5 1
10.6 10.6 1
10.8 10.8 1
11.1 11.1 1
12.7 12.7 1
11.1 11.1 1
8.4 11.4 2
13.1 13.1 1
11.1 11.1 1
9.5 9.5 1
6.5 7.8 2
10.7 10.7 1
13.3 13.3 1
9.5 11.1 2
 11 12 13 14 15 16 17 18 19 20
umn M
umn N
El gimaniso SPORT FITNESS cuenta con tres instructores encargados de mejor el estado fisco de los diferentes socios que ingr
Se desea analizar lo que sucede en esta rutina de Un socio tiene una interllegada al gimnasio
cada 10 minutos. Inicialmente el gimnasio no tiene ningun tipo de problema con ningun socio.

El tiempo de atencin sigue un comportamiento normal de 60 min con una desv, est, de 10 min
Se desea saber:
a. Cantidad de mquinas atendidas por entrenador Horizonte de simulacin: 8 horas
b. Cantidad de mquinas atendidas en total N de observaciones: 15

Edad Frecuencia Probabilidad Acumulado R.min R.max

16-20 5 0.081 0.081 0.000 0.081
20-30 40 0.645 0.726 0.081 0.726
30-40 15 0.242 0.968 0.726 0.968
40-50 a ms 2 0.032 1.000 0.968 1.000
62

Lambda 0.083 mq/min

Media 60 min
Desv. Estand. 10 min

Socio Reloj Aleatorio Interllegada Aleatorio Edad

0 0 0.666 4.9
1 4.9 0.039 38.9 0.308 20-30
2 43.8 0.132 24.3 0.359 20-30
3 68.1 0.953 0.6 0.051 16-20
4 68.7 0.723 3.9 0.100 20-30
5 72.6 0.012 52.8 0.959 30-40
6 125.4 0.744 3.6 0.907 30-40
7 128.9 0.775 3.1 0.130 20-30
8 132.0 0.650 5.2 0.625 20-30
9 137.2 0.266 15.9 0.031 16-20
10 153.1 0.962 0.5 0.099 20-30
11 153.5 0.996 0.0 0.496 20-30
12 153.6 0.567 6.8 0.562 20-30
13 160.4 0.822 2.3 0.968 40-50 a ms
14 162.7 0.656 5.1 0.639 20-30
15 167.8 0.830 2.2 0.459 20-30
16 170.0 0.807 2.6 0.948 30-40
17 172.6 0.297 14.6 0.307 20-30
18 187.2 0.163 21.7 0.168 20-30
19 208.9 0.546 7.3 0.096 20-30
20 216.2 0.317 13.8 0.005 16-20
21 229.9 0.473 9.0 0.500 20-30
22 238.9 0.968 0.4 0.870 30-40
23 239.3 0.866 1.7 0.685 20-30
24 241.0 0.742 3.6 0.753 30-40
25 244.6 0.798 2.7 0.142 20-30
26 247.3 0.578 6.6 0.641 20-30
27 253.9 0.301 14.4 0.748 30-40
28 268.3 0.156 22.3 0.690 20-30
29 290.6 0.382 11.6 0.174 20-30
30 302.2 0.130 24.5 0.933 30-40
31 326.7 0.618 5.8 0.129 20-30
32 332.4 0.287 15.0 0.249 20-30
33 347.4 0.642 5.3 0.444 20-30
34 352.7 0.317 13.8 0.975 40-50 a ms
35 366.5 0.768 3.2 0.987 40-50 a ms
36 369.7 0.260 16.2 0.652 20-30
37 385.9 0.268 15.8 0.443 20-30
38 401.7 0.240 17.1 0.422 20-30
39 418.8 0.799 2.7 0.813 30-40
40 421.5 0.827 2.3 0.677 20-30
41 423.8 0.265 15.9 0.845 30-40
42 439.7 0.541 7.4 0.654 20-30
43 447.1 0.879 1.5 0.578 20-30
44 448.6 0.099 27.8 0.793 30-40
45 476.4 0.459 9.3 0.967 30-40
485.8
o de los diferentes socios que ingresan con edades distintas.

nte de simulacin: 8 horas

observaciones: 15

Edad
16-20
20-30
30-40
40-50 a ms

Menor A donde Entrenador 1

Aleatorio Z T. Atencin Tiempo Va Inicio Trmino

0.485 -0.038 59.6 T1 4.9 64.5

0.472 -0.070 59.3 T2 64.5
0.700 0.524 65.2 T3 64.5
0.049 -1.659 43.4 64.5 T1 68.7 112.1
0.930 1.477 74.8 103.1 T2 112.1
0.105 -1.251 47.5 112.1 T1 125.4 172.9
0.991 2.361 83.6 133.3 T3 172.9
0.701 0.526 65.3 172.9 T1 172.9 238.1
0.705 0.539 65.4 177.9 T2 238.1
0.693 0.504 65.0 217.0 T3 238.1
0.426 -0.187 58.1 238.1 T1 238.1 296.3
0.552 0.131 61.3 243.3 T2 296.3
0.493 -0.017 59.8 282.0 T3 296.3
0.337 -0.421 55.8 296.3 T1 296.3 352.1
0.453 -0.119 58.8 304.6 T2 352.1
0.614 0.289 62.9 341.8 T3 352.1
0.218 -0.780 52.2 352.1 T1 352.1 404.3
0.816 0.900 69.0 363.4 T2 404.3
0.311 -0.493 55.1 404.3 T1 404.3 459.3
0.037 -1.786 42.1 404.7 T3 459.3
0.669 0.436 64.4 432.4 T2 459.3
0.161 -0.991 50.1 446.9 T3 459.3
0.359 -0.361 56.4 459.3 T1 459.3 515.7
0.733 0.623 66.2 496.7 T2 515.7
0.612 0.284 62.8 496.9 T3 515.7
0.724 0.595 66.0 515.7 T1 515.7 581.7
0.163 -0.983 50.2 559.8 T3 581.7
0.668 0.433 64.3 563.0 T2 581.7
0.603 0.262 62.6 581.7 T1 581.7 644.3
0.794 0.819 68.2 610.0 T3 644.3
0.913 1.359 73.6 627.3 T2 644.3
0.531 0.078 60.8 644.3 T1 644.3 705.1
0.753 0.685 66.8 678.1 T3 705.1
0.879 1.171 71.7 700.9 T2 705.1
0.068 -1.488 45.1 705.1 T1 705.1 750.2
0.807 0.866 68.7 745.0 T3 750.2
0.063 -1.531 44.7 750.2 T1 750.2 794.9
0.186 -0.893 51.1 772.6 T2 794.9
0.430 -0.177 58.2 794.9 T1 794.9 853.1
0.545 0.114 61.1 813.7 T3 853.1
0.181 -0.912 50.9 823.7 T2 853.1
0.923 1.423 74.2 853.1 T1 853.1 927.3
0.462 -0.096 59.0 874.6 T2 927.3
0.216 -0.785 52.1 874.8 T3 927.3
0.937 1.528 75.3 926.9 T3 927.3
 a. Cantidad de mquinas atendidas por
T1
9

S1 8
S2 8
S3 9
S4 8
S5 9
S6 8
S7 9
S8 9
S9 9
S10 9
S11 9
S12 7
S13 8
S14 9
S15 9
PROMEDIO 9
 T. Atencion y Numero de (X - ) (X - )^2
Entrada (min) socios (f)
8:00 - 8:10 5 -5 25
8:10 - 8:20 15 5 25
8:20 - 8:30 25 15 225
8:30 - 8:40 8 -2 4
8:40 - 8:50 5 -5 25
8:50 - 9:00 4 -6 36
Total 62 340
Promedio () 10
Desv. Stand 8

Entrenador 1 Entrenador 2 Entrenador 3

Cola Inicio Trmino Cola Inicio Trmino Cola

43.8 103.1
103.1 68.1 133.3
0 103.1 0 133.3 0
0 103.1 177.9 1 133.3 0
0 177.9 0 133.3 0
0 177.9 0 133.3 217.0 1
1 177.9 0 217.0 1
1 177.9 243.3 1 217.0 0
1 243.3 1 217.0 282.0 1
2 243.3 1 282.0 1
2 243.3 304.6 2 282.0 1
2 304.6 2 282.0 341.8 2
3 304.6 2 341.8 2
3 304.6 363.4 3 341.8 2
3 363.4 3 341.8 404.7 3
4 363.4 3 404.7 3
3 363.4 432.4 3 404.7 3
4 432.4 3 404.7 3
4 432.4 3 404.7 446.9 4
4 432.4 496.7 4 446.9 3
3 496.7 4 446.9 496.9 4
4 496.7 4 496.9 4
4 496.7 563.0 5 496.9 4
4 563.0 4 496.9 559.8 5
5 563.0 4 559.8 5
5 563.0 4 559.8 610.0 6
5 563.0 627.3 5 610.0 6
6 627.3 5 610.0 5
5 627.3 5 610.0 678.1 6
5 627.3 700.9 5 678.1 6
6 700.9 5 678.1 6
6 700.9 5 678.1 745.0 6
5 700.9 772.6 6 745.0 6
6 772.6 5 745.0 6
6 772.6 5 745.0 813.7 7
7 772.6 5 813.7 7
7 772.6 823.7 6 813.7 7
7 823.7 6 813.7 6
7 823.7 6 813.7 874.8 7
7 823.7 874.6 7 874.8 7
8 874.6 6 874.8 7
8 874.6 933.6 7 874.8 6
8 933.6 7 874.8 926.9 7
7 933.6 7 926.9 1002.2 8
4 4 4
Cantidad de mquinas atendidas por tcnico b. Cantidad de mquinas c. Cantidad de Mquinas
T2 T3 atendidas en total que llegan al Dpto Tcnico
7 7 23 45

8 7 23 38
8 8 24 34
8 8 25 31
9 8 25 41
7 8 24 58
8 8 24 38
8 9 26 43
8 7 24 39
8 8 25 40
8 8 25 51
9 8 26 41
8 8 23 25
8 9 25 41
9 8 26 36
9 8 26 48
8 8 25 40

EFICIENCIA 61%
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