MANILA TYTANA COLLEGES

College of Accountancy and Management

Final Examination
1st Semester, SY 2015-2016

COURSE: Human Behavior in Organization

Name: _________________________________ Date: ______________ Score: ____________

Course/Year and Section: ______________________ Name of Professor: J. Rowell R. Talatala

Test 1. True or False

Directions: On the space provided before each number, write true if your answer is true and
false if otherwise.
.

__________ 1. . It is believed that one of the disadvantages of the membership/seniority based

rewards is that it discourages poor performers from leaving.
__________ 2. Display and hiding of emotions varies across cultures.

__________ 3. Job rotation can increase job boredom.

__________ 4. Job enlargement and job enrichment are similar.

__________ 5. One important rule during brainstorming is dont criticize.

__________ 6. Identifying problems can be influenced by cognitive and emotional biases.

__________ 7. Decision makers are less likely to make any decision at all as the number of
options increases.
__________ 8. One reason why informal groups exists is that people have innate drive to bond.

__________ 9. The first stage in team development is storming.

__________ 10. An advantage of teams in an organization is that there is better sharing of

information.
__________ 11. One advantage of teams is the so called social loafing.

__________ 12. Persistence is one common characteristic among creative people.

__________ 13. One approach to minimizing social loafing increase employee motivation.

__________ 14. There are some differences between men and women when it comes to how
they communicate.
__________ 15. Money in the workplace can be a source of less or more anxiety among
employees.
__________ 16. For shared leadership to be effective, formal leaders should be willing to
delegate.
__________ 17. An advantage of membership/seniority based rewards is that it may serve as a
golden handcuffs (tie people to the job).
__________ 18. Using emails in teams and organizational communication can increase
information overload.
__________ 19. One dimension or sign of empowered employee is that he or she has self-
determination or he or she has the feeling of freedom and discretion.
__________ 20. One reason why people welcome change is because they have the fear of the
unknown.

Test II Multiple Choice

Directions: Encircle the letter of the best answer to the statements written below.

1. The ability to influence, motivate, and enable others to contribute toward the effectiveness of
the organizations of which they are members.
a. Power
b. Influence
c. Authority
d. Leadership
e. Rewards
2. Effective decision makers identify, select, and apply the best possible alternative.
a. Rational choice paradigm
b. Social loafing
c. Intuitive decision making
d. Creativity
e. Communication
3. Developing an original idea that makes a socially recognized contribution.
a. Leadership
b. Power
c. Creativity
d. Communication
e. Conflict
4. Groups of two or more people who interact and influence each other, are mutually
accountable for achieving common goals associated with organizational objectives, and
perceive themselves as a social entity within an organization.
a. Crowd
b. Teams
c. Individuals
d. Organizations
e. Clan
5. Job specialization has the following advantages, except;
a. Less time changing activities
b. Lower training costs
c. Job mastered quickly
d. Lower motivation
e. Better person-job matching
6. Informal groups exists because of the following reasons, except;
a. Financial support
b. Innate drive to bond
 c. Social identity -- we define ourselves by group memberships
d. Goal accomplishment
e. Emotional support
7. The ability to influence, motivate, and enable others to contribute toward the effectiveness of
the organizations of which they are members.
a. Leadership
b. Charisma
c. Power
d. Money
e. Authority
8. The following are considered as importance of communication except for;
a. Coordinating work activities
b. Vehicle for organizational learning
c. Critical ingredient for decision making
d. Influencing others changing their behavior
e. All are importance of communication
9. The following are sources of power, except;
a. Legitimate
b. Reward
c. Coercive
d. Expert
e. Affinity
10. _______ are the natural talents that help employees learn specific tasks more quickly and
perform better.
a. Persistence
b. Direction
c. Intensity
d. Aptitude
e. Competencies
11. To reduce the amount of non-recyclable waste that employees throw out each day, a major
computer company removed containers for non-recyclable rubbish from each office and
workstation. This altered employee behavior mainly by:
a. Increasing employee motivation to be less wasteful
b. Helping employees to learn how to be less wasteful
c. Altering situational factors so that employees have more difficulty practicing wasteful
behavior
d. Increasing aptitudes that make employee less wasteful
e. Increasing organizational citizenship so that employees will be less wasteful
12. The following are dimensions of empowerment, except;
a. Skills
b. Self-determination
c. Meaning
d. Competence
e. Impact
13. The creative process model have the following steps, except;
a. Preparation
b. Incubation
c. Illumination
d. Verification
e. Illusion
14. The following are stages of group development, except;
a. Forming
b. Storming
 c. Norming
d. Performing
e. All are stages of group development
15. The process in which one party perceives that its interests are being opposed or negatively
affected by another party.
a. Conflict
b. Power
c. Position
d. Politics
e. Game
16. The process of influencing oneself to establish the self-direction and self-motivation needed
to perform a task.
a. Job enrichment
b. Self-leadership
c. Job enlargement
d. Training
e. Self pity
17. The capacity to influence others by possessing knowledge or skills that they value
a. Legitimate power
b. Coercive power
c. Referent power
d. Expert power
e. Reward power
18. Travel Happy Corp. gives simple accounts to newly hired employees, and then adds more
challenging accounts as employees master the simple tasks. This practice mainly:
a. Improves role perceptions
b. Increase person-job matching
c. Reduces employee motivation
d. Provides more resources to accomplish assigned tasks
e. Improves employee aptitudes

19. The process by which information is transmitted and understood between two or more
people.
a. Job design
b. Communication
c. Perception
d. Research
e. Guess works
20. Motivation affects a person's ______ of voluntary behavior.
a. Direction, intensity and persistence
b. Antecedents, consequences and enforcers
c. Size, shape and weight
d. Aptitudes, abilities and competencies
e. Agreeableness, locus of control and ethical sensitivity

Test III Essay Answer the following question concisely. (10 points)

1. Give an advantage and a disadvantage of conflict in organizations and discuss why

you say so.