TRAINING ON ENTERPRISE ARCHITECTURE AND E-SERVICES PLANNING

INTRODUCTION

Enterprise Architecture is globally recognized management practice to maximize the value of

agency resources, technology investment and system development to the achievement of performance
goals. Agencies of government need to have an Enterprise Architecture to guide the organization in
defining and communicating clearly the relationship between agency strategic goals, investment
requirements, business methodologies, interconnectedness, technology solutions and performance
scorecard. 1

Enterprise Architecture defines the components that compose the enterprise system, their
interrelationship, and the principles and guidance governing the design and evolution. 2 It provides the
thinking tool to understand, validate and verify the relevance, usability and continual improvement of
strategy, systems and technology of the enterprise. The practice of enterprise architecture creates the living
documents that capture and integrate the view of the organization from different perspectives that
compose the performance model, business model, information model and technology model. It provides
the critical input in the e-services structured planning that clearly elaborates the enterprise component
baseline, reference standards, maturity model, technology configuration, changes requirements and
solution roadmap.

Enterprise Architecture connects the service and business mission strategies, and processes of the
government agency to the information and communication technology strategy. The established key
components of Enterprise Architecture bring accurate representation of the business context, strategies
and critical success factor; comprehensive documentation of functions and processes from the business
units; views of the systems and data that supports the input-process-output of managed information and
communication; and the technology standards that define what technological platforms and products are
agreed to be used within the agency or organization, complemented by prescriptive enterprise-wide
guidelines on how to best apply these technology standards in creating business application. 3

The competencies on Enterprise Architecture make the agency baseline, document, draw, analyze
and change the business, information and technology requirements for improving the performance
scorecard. It provides the blueprint on how to view the alignment of information and communications
technology projects to the agencys transformation goals.

Enterprise Architecture enables the agency to construct the integrative and standardized view the
enables reliability, security, connectedness and interoperability in the different processes, data, application
and infrastructure in both vertical and horizontal levels of agency performance.

The holistic view offered by enterprise architecture brings better reference to successfully meet
strategic goals, respond to changing mission needs, and serve citizens expectation, as compared to limiting
the organization to technology or budget driven model. With Enterprise architecture, the agency is able to
do alignment, integration, change and reduce the time to market. 4

1
Source: FEA (Federal Enterprise Architecture) Practice Guidance
2
Source: TOGAF The Open Group Architecture Framework.
3
Source: Clinger Cohen Competencies for Enterprise Architecture
4
Source: Zachman Enterprise Architecture Framework
 Enterprise architecture (EA) is a strategic planning process that integrates business strategy and IT
strategy to improve the performance scorecard, and to grow the level of effectivity and efficiency in the
process, information and technology of services.

OBJECTIVES

The training program presents the essential knowledge to appreciate and do enterprise
architecture and planning of e-services. It covers fundamental concepts on governance model, logical
framework, open methodology and re-usable tools to systematically articulate, compose, agree and
communicate the strategic directives, performance metrics, functional views, process improvement, data
design, application model, security management and technology configuration.

It demonstrates how to use Enterprise Architecture as a management tool to plan the continual
improvement of the organization through e-services. The offered template identifies the information
requirement and decision checkpoints to enable value creation in the use of information and
communication technology in service delivery and support.

The training on Enterprise Architecture and E-Services planning enable the following capabilities

1. Lead the formulation, implementation and continual improvement of enterprise architecture that align
people, process, information, technology and culture in the achievement of organizational
performance goals
2. Create a case for enterprise architecture as a tool to enable alignment and fitness of strategy, plan, and
capabilities in the use of information and communications technologies to effect change in the
performance scorecard of the organization.
3. Connect the silos of information system to the bigger picture of information management that enables
interoperability and optimization of information as enterprise asset.
4. Perform proper elicitation, elaboration, analysis, and design of the performance, business, information
and infrastructure requirements that are strategized, designed, planned, transitioned and supported
to improve the performance scorecard of the agency.
5. Manage the proper documentation and communication of reference models and standards intended
to guide business process improvement, information and communication systems development,
evaluation and monitoring, and performance planning.
6. Formulate the e-service strategic plan that provides the bigger picture of connectedness and
interoperability in the process, systems, data, and skills of the organization that optimize the value of
information and communications technology to strategically transform the maturity level of service
delivery and support in the agency.
 TRAINING CONTENT

The training on Enterprise Architecture and E-Services Strategic Planning is composed of five parts.
Each introduces the body of knowledge to build the concept, terminology, definition, process, methodology
and software in composing and managing the enterprise architecture of the agency. The content is not
prescriptive but descriptive of understanding and skills that form the essential competency in doing
enterprise architecture. It utilizes commonly accepted practices and standards for easily reference of the
participants as they pursue the continual learning on Enterprise Architecture.

1. Need for Enterprise Architecture

It describes and analyzes the conditions that require enterprise architecture competency in the
agency.

2. Description of Enterprise Architecture

It describes the value of enterprise architecture in enabling effectiveness, efficiency and
accountability in the performance, business, information and technology of the agency.

3. Reference Standards of Enterprise Architecture

It identifies and elaborates the industry references to assess the needs and requirements of doing
enterprise architecture for the continual service improvement of the agency with the use of
information and communications technology

4. Components of Enterprise Architecture

It identifies what compose the enterprise architecture of the agency to properly define and
implement the kind of reference model to assess, design, plan and improve the level of
performance, business process, data and application systems, and technology infrastructure of the
agency.

5. Formulation Process of Enterprise Architecture and E-Services Strategic Plan

It proposes the kind of methodology in crafting the enterprise architecture and e-services strategic
plan. It identifies the essential steps, input requirements and the documentation output.

Time Day 1 Day 2 Day 3 Day 4 Day 5

8:00 Registration Registration Registration Registration Registration
9:00 Need for Enterprise Indicators of Useful Enterprise Enterprise Data and Application
Architecture Enterprise Architecture Architecture in Architecture Modeling
Government Context Formulation Process
12:00 Lunch
1:30 Description of Enterprise Architecture Enterprise Enterprise Infrastructure and
Enterprise Reference Standards Architecture in E- Architecture Security Modeling
Architecture Services Design Principles and Goals
3:00 Break
3:30 Questions and Output Enterprise Architecture Enterprise Business Performance E-Services Plan
of Doing Enterprise Components Architecture in and Process Modeling
Architecture Solution
Development
5:00 Home Home Home Home Home