AMINAH HAQUE

Email: ********* Phone: ***********

Goal

Educate and inspire students to take on new challenges in the computer science classroom
with evidence-based techniques
Accomplishments
2017-Present: VIP KID

Experience with English as a Second Language (ESL) education for children

Total Physical Response (TPR) and visual aid usage to supplement oral vocabulary
Lesson planning and preparation
2016-2017: Apple, Inc.
Working with a range of education levels to teach, educate and troubleshoot technological issues
Emphasis on communication skills, as teaching is often done over the phone without visual
assistance
Logical problem-solving and technical troubleshooting skills
Improved communication with various communication styles
Differentiation of instruction for adult learner background knowledge
100% Customer Satisfaction Surveys for the past 8 months
100% Issue Resolution for past 6 months
Reduced average handle time from 22 minutes to 19 minutes
100% additional training completion for new products and new software
Proficient in: MacOS (Mountain Lion, Lion, Mavericks, El Capitan, Yosemite, Sierra and High
Sierra)
Proficient in iOS (9.3.5-current version), Familiar with older versions
2017: TESOL Certificate: Arizona State University

Update existing certification

learned new techniques and strategies for TESOL
2015-2017: Mary Lou Fulton Teachers College, Arizona State University

Graduated Summa Cum Laude in December 2017

Extensive coverage of education and communication techniques
Focus on computer programming
Experience with Microsoft Excel, Power Point, Word and Google Docs and Google Drive
Created Several successful websites
Successful collaboration online with professors and fellow students

2010- 2014: Private English Tutoring

Private home-based English Language tutoring

ESL for intermediate and advanced students
Lesson plan creation and instruction differentiation, based on learner motivation style
2010: Teaching English to Speakers of Other Languages (TESOL) Certification
 Acquired certification for Advanced TESOL teaching
In-depth coverage of advanced techniques for teaching English Language Learners

2008-2010: Vanguard Medical Associates, PLLC

Problem solving skills, scheduling
Extensive Microsoft experience including formula calculation
Self-Disciplined remote position
2004-2005: University of Minnesota, Morris

Resident Advisor, Pine Hall

Actively involved in facilitating the adjustment of freshmen to campus life
Responsible for education and sensitivity training for students
Utilized time-management skills and communication skills
2003-2005: Language Teaching Laboratory Assistant

Facilitated Multi-Media use for foreign language classes and students

Aided in the implementation of technology for foreign language teachers in their classrooms
Learned and implemented new technology that assisted students in language proficiency

Education
2017 ESL Certificate Arizona State University
2015-2017 Bachelors of Education Degree Mary Lou Fulton Teachers College, Arizona State University
2010 Advanced TESOL certification American Institute
2003-2005 University Education University of Minnesota, Morris
2003 High School Diploma with honors Warroad High School, MN