Documente Academic
Documente Profesional
Documente Cultură
EDUCATION
The University of Houston B.S. in Human Resource Development Fall 2017
GPA: 3.7
EXPERIENCE
GetixHealth Human Resource Assistant; Houston, TX May 2017 Present
Initiated/developed a structured & comprehensive internship program by creating a handbook along with evaluation forms to
maximize the benefits of the company & future interns
Participated in the recruiting and on-boarding process
Create recognition and appreciation projects to improve work culture
Enhance efficiency of HR processes through Excel spreadsheets
Created a systematic way to keep terminated employee records that have not exceed record retention guidelines for compliance
University of Houston Contact Center Lead Student Worker; Houston, TX Aug 2014 May 2017
Managed large amounts of inbound calls in a timely manner
Identified students needs, clarified information, researched every issue and provided solutions and/or alternatives
Took incoming chats through the Live Chat Support feature to assist students with their questions or concerns
Maintained staff by recruiting and training new student workers
Managed the student workers and handled any issues that arose within them
PROJECTS
A Structured Internship Program- Client: GetixHealth Summer 2017
Chose a problem that exists in the company and created a strategy to address the problem
Designed a comprehensive & structured internship program, created the documents required for it and an internship manual
Addressed the recruiting, on-boarding, evaluation and off-boarding process
HONORS
Deans List (6 semesters) Fall 2013- Spring 2017
ADDITIONAL INFORMATION
Computer Skills: MS Word, Excel, PowerPoint, Access, E-Verify, TempWorks, ChoiceScreening, Orange Tree
Languages: Fluent in Urdu and Hindi, Working Knowledge in American Sign Language