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We love finding hidden secret service menus and codes for YouTube
electronic gadgets such as mobile phones, TVs, etc. We
have shared service codes for Google Android mobile
phones, Samsung Wave Bada OS mobile phones, Chinese
mobile phones and Samsung and LG TVs in past and now
its turn of DTH set top box.

There are many DTH (Direct To Home) service providers in

India such as Tata Sky, Dish TV, Airtel Digital TV (ADTV),
Reliance Big TV, Sun Direct, Videocon D2H and DD Direct+.
Among all these companies, Tata Sky is the most popular
DTH service provider in India.

Tata Sky provides normal SD channels along with a few HD

channels to its customers. It also provides DVR service Latest Articles
which allows you to record and pause the live television
Windows 10 Insider Preview Build
programs. 14379 for PC Available for
Download
Tats Sky uses Sky brand of British Sky Broadcasting so Sky
Windows 10 Preview Builds
DTH users and Tata Sky DTH users enjoy almost the same
Changelog and History
set top boxes provided by the companies.
Windows 10 Mobile Insider Preview
Now the question comes why are we telling you all these Build 14379 Available for Download

things? It's because today in this article, we are going to Microsoft Announces Windows 10
share a hidden secret service menu and secret service code Anniversary Update (Redstone)
Coming on August 2
for Tata Sky and Airtel Digital TV set top box.
[Tip] Find Your Lost Android Mobile
Phone Without Installing 3rd Party
DISCLAIMER: This information is intended for Apps
experienced users. Please do not try any of following
Download Windows 10 Insider
 methods if you are not familiar with set top boxes. We'll Preview Build 14366 Offline ISO
Files
not be responsible for the use or misuse of this
information, including loss of data or hardware damage. AOMEI Backupper Professional
Giveaway Winners List
So use it at your own risk.
[AskVG Giveaway] 10 Free License
Keys of AOMEI Backupper
The secret service menu present in Tata Sky andAirtel Professional
Digital TV DTH set top box can be used to setup the LNB,
signal type, format the hard disk, master reset and much
more.

And the secret service code can be used to reinstall or

upgrade set top box firmware or software.

1. Hidden Secret Service Menu in Tata Sky and Airtel

Digital TV DTH Set Top Box

All Tata Sky and Airtel Digital TV set top boxes come with
this hidden menu to be used by engineers to fix the set top
box in case you face problems while accessing TV
channels, etc.
ESCA 100% Genuine
To access this secret menu, you can follow these simple Power Bank
steps: 16000mAh - With
Warrenty (Buy from
ESCA)
1. Switch on set top box and press "Organiser" button on
(12)
your Tata Sky remote. Airtel Digital TV users press "Menu -> Rs. 1,890.00
(details + delivery)
My Settings".

2. Now select "System Settings" menu in Tata Sky. Airtel

Digital TV users select "System Setup" option.

3. Now the tricky part comes. Press "0" and "1" buttons and
then press "Select" button on your Tata Sky remote.

Airtel Digital TV users press following 5 buttons in

sequence: Red, <, Green, > and Yellow button.

So basically for Tata Sky users the combination is:

Organiser -> System Settings -> 0+1 -> Select
 For Airtel Digital TV users the combination is: Menu ->
My Settings -> System Setup -> Red+<+Green+>+Yellow
button

4. That's it. It'll bring the hidden service menu "Installer

Setup" on your screen which shows following options:

Format Disk

LNB Setup / Satellite Settings

RF Outlets

Manual Tuning

Remote TV

Modem Setup

Master Reset

Tata Sky SD Set Top Box Service Menu:

Tata Sky HD Set Top Box Service Menu:

Be very careful while accessing these options. You can
format the hard disk using the "Format Disk" option. You
can select LNB type, frequency and other parameters using
"LNB Setup" option. "RF Outlets" option can be used to
customize channel number for UHF/VHF output.

"Manual Tuning" option is given to customize signal type,

you can use it to access other FTA (Free To Air) channels on
your Tata Sky set top box or to use your box with another
DTH service provider but it'll require expertise and
knowledge of dish antennas, etc.

You can restore your Tata Sky set top box to factory default
settings using "Master Reset" option. Keep in mind it'll
remove your favorites channels and saved preferences. But
it'll not delete your recorded TV programs.

"Master Reset" option can be used if you are having

problems with your set top box such as not receiving
enough signals, poor picture or sound quality, etc.

Check out following video to see the secret service menu

live in action:
 Hidden Secret Service Menu in Tata Sk...

NOTE: This method will work for all Tata Sky andAirtel
Digital TV set top boxes whether its normal SD box, HD box
or HD+ box. This method should also work for Sky set top
boxes, not checked.

2. Hidden Secret Service Code for Tata Sky and Airtel

DTH Set Top Box

If you notice that your set top box is not providing picture or
sound of a particular channel or you face other kind of
annoying problems with your Tata Sky or Airtel DTH set top
box, you can try to reinstall or upgrade your set top box
firmware (or software).

Most of the times the firmware is automatically updated by

Tata Sky and Airtel via its satellite but you can manually try
to reinstall or update the firmware using following steps:

1. Start your set top box from mains and wait for the
"Please Wait Initializing..." message on screen.

2. As soon as you see the message, quickly press "Back"

button twice and then press 2 4 6 5 buttons on your remote.

If the above method doesn't work, you can try to press

"Back" button 4 times and then press 2 4 8 5 buttons on
your remote.

NOTE for Airtel DTH users: You might need to press Exit
button instead of Back button.

3. If you press the buttons on time, you'll be greeted by the

"DVB SSU+ LOADER" screen and your set top box will start
downloading and installing the latest firmware.

4. Do not try to switch off the set top box during the
process, it might damage your box. The software
installation might take a few minutes to complete.

You can check following video to see the software

installation process live in action:

Reinstall or Upgrade Tata Sky Set Top ...

NOTE 1: This method will work for all Tata Sky and Airtel
Digital TV set top box whether its normal SD box, HD box or
HD+ box. It should also work for Sky set top boxes, not
checked.

NOTE 2: If you have the new Tata Sky HD+ Transfer set top
box, above mentioned steps will not work for you. To
overcome this problem, you'll need to first put the remote
into "Learning Mode" by pressing Back and number 2
buttons simultaneously for a few seconds. Then restart STB
and follow the above instructions.

3. Yet Another Hidden Secret Service Code for Tata Sky

and Airtel DTH Set Top Box

This secret code will allow you to modify advanced set top
box parameters such as frequency, modulation type, etc at
boot time. It might become useful if you can't access STB
menu options.

1. First of all you need to follow the same Steps 1 and 2 as

mentioned above in Method 2.

2. After pressing "Back" button and 2 4 6 5 buttons, if you

immediately press "Info" button on your remote, it'll open a
hidden secret "Advanced Setup-up" menu which allows you
to edit lots of advanced options of your set top box such as
modulation system, frequency, symbol rate, FEC,
polarization, etc.
 === === === === === === === === ===

If you are using a DTH service provider to watch TV channels,

feel free to try the service menu and service code and share
your experience and feedback in your comment...

Also Check:

Revealing Hidden Secret Service Menu in Dish TV Set Top

Box

PIN / Password of Signal Setup in Tech Settings of DEN Set

Top Box

Share this article: Facebook | Twitter | Google+ | Reddit |

 Tell a friend

Posted in: Gadgets & Internet

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Comments

Vijay Rulz

Nice Trick Vg ...

NSDCars5

Cool! I'll try it when I get home!

Billy Reynolds

This is exactly the same technique as the UK Sky boxes and

most likely will work for any Sky products.

Anirudh

Wow...
Now VG is on TataSky also... :)

Deepak
Thanks a ton, the master reset worked wonderfully. I wasn't
able to view video.

Milind Kolekar

Thank you very much for this. My STB was unable to play
live channel once paused. I tried a myriad of options
provided by telephone support some as ridiculous as asking
me to change the remote batteries. Finally the HD format
did the trick, and although I lost some prcious programs, the
pause and play feature works fine now.

Thank you

ajay

very nice thank you for helping me

Sudhir

Hi...thanks...I was facing problem with set top box recording

function...it solved with software update...& no need to cal
customer service...thanks once again & keep updating

Yogesh Gopal palta

Hi friends, I have an other trick, If 1st trick doesn't work, just

when you Set top box stop receiving signal(due to rain, or
you can also remove signal cable for this), then It will show
"You Tata Sky Box Is Not Receiving Signals", just press
select button and then it will also open the above mentioned
secret menu.

Arvind Vaish

Hi VG,
Needed to know, if there is any possibility of Copying the
recorded programs to my external hard disc & make space
on the TATA SKY STB for more recordings to happen.
I dont want to loose upon the recordings I have done.

Arvind

VG

^^ No. All recorded programs are encrypted and cant be

transferred or viewed in computers.

Rahul

Thank you VG

Mk Singh

Thanks VG

Onkar

Can I install TATA sky Setopbox to dist tv dish?

VG

^^ No. It'll not work.

karun

Hi sir my tata sky is not wrking..when i turn on my t.v

,manual tuning option displayed on it. N it requires select
your signal ..freq.polarisation symbol rate etc. Lnb setup rf
outlets ...signal strenght is 0 at this tym sir ..pls solve my
problm..plss

VG

^^ Call Tata Sky and their engineer will re-align the dish
antenna to receive signals.

HARDY

Hey i want trans. Frequency, symbol rate and LNB for free to
air channel in my STB

Ankit

Hi,

Thanks for sharing this trick, but after upgrading the

firmware in tata sky will i be ableto access my pen drive to
watch videos, please Reply..

Thanks,
Ankit

VG

^^ No. Tata Sky doesn't allow accessing files using USB

drive.

ID

Hi,
I'm tata sky hd user ...How can i use USB port for connecting
pendrive or watching movies on PD???

sudhir

Unable to start set top box (tata sky HD recording)

Prashant Patro

Kindly tell how to use my ADTV STB and Antenna and

remote for DD-DTH and tell steps. does it require a specific
software to load and how to load, is it possible thru satellite

John Ram

Hi,

Can you use the DTH box provided by either Dish TV, tata
sky, reliance etc purchased in India to work in the UK, using
the Indian service?
I will be able to make the payment to the Indian provider
monthly or yearly and if it works I will be saving Rs 30,000 a
year.

VG

^^ No. I dont think its possible. These Indian DTH companies

do not allow the use of their services in other countries.

@Prashant Patro
You'll need to purchase a new FTA set top box from market.
You cant use ADTV STB but you can use the LNB and dish
antenna.

MANOJ

can we copy the recorded programmes on a pen drive from

tatasky hd setup box

VG

^^ No. It doesnt allow.

chris

Hi. I need to change the bandwidth for my DVB T2 receiver.

but the menu doesn't let me. It's a simple free to air receiver,
not to be used with a provider, but to receive free national
channels. It's a 'wisdigi' model 1158. I think by accessing the
hidden service menu. I can fix this problem. Any ideas?
Thanks in advance

VG

^^ Sorry no idea about that particular STB model.

Pradeep

Can you please share how to unlock reliance big tv old

version STB ?
Kajal

I tried first method as tata sky set up box is not receiving

signal. But now it is not proceeding further nor going back to
the main menu. what should I do now? please reply asap.

Shailesh

How do I configure my LG universal remote MKJ4065383

for my tatasky STB?

VG

^^ Sorry cant help. You should read its manual to pair it with
Tata Sky.

@Kajal
It'll go to next screen when it detects signals. You should
contact Tata Sky engineer to adjust dish antenna alignment
so that it starts receiving signals.

Vinay

Hi , VG
I am using TATA sky HD + Sony LED 42" + Yamaha AVR +
BA 5.1 Speaker. All connections and setting in STB, AVR etc
are good. The HD movie channels are not giving proper 5.1
DD sound for some movies. (say about 60% movies titles).
My Disc , LBN is about 7 years old (non HD era) and RG6
cable about 30feet is 4 year old (is local one I think). Signal
Strength and quality is 60-70 %.
Now to get proper sound SHOULD I CHANGE my LBN or
CABLE ( quad shielded RG) or both.????

VG

^^ There is no problem at your side. The problem is at DTH

side. Some movies and programs on HD channels don't
provide DD 5.1 sound, thats why you get it in selected
programs and movies only. Nothing can be done. Just
ignore it.

Vinay

Thnx. I am agree..... can we complain about this mis -

guiding and false promotions of HDs ? where online?

VG

^^ No. Its not misguiding. The channels provide DD 5.1

sound but some programs are not available in DD sound, so
thats technically not possible for those channels to show
those programs with DD sound. :)

shuvo

what is the purpose of usb slot on the back side of set up

box of tata sky?

Vinay

VG, the worst cases 1- fifa world in not 5.1,

2- right now Doom3 @ Sony hd is not 5.1 , poor surround is
there but vocals are from all front three channels.
Any disagree with me , plz let tell dth Service name and area.

chandrakesh kumar

sir
my name is chandrakesh kumar i am using airtel digital tv
and i want to watch movies and videos from my pen drive
how will i done.

VG

^^ Not possible at the moment.

Ahmed
Hi VG. We can view Airtel DTH in the Maldives. But I want to
ask you how to get the signal strength higher. When it rains
cannot view any channel. Can you give me a solution

VG

^^ All DTH have this problem. You'll never get signals when
its raining.

ghannu

I have airtel dth.. Having the problem of "please wait

initializing"...
I tried the trick you mantion...
Aftr stb... Clicked exit twice and 2465 and wait...
Aftr that dvb ssu+loader loading starts ..aftr cmplition of its
100% no chnge will take place...and the same problm as
previous "please wait initializing"....remains...

Not tell me what i have to do now

VG

^^ Then it might be a hardware problem. You should contact

CC.

Vibhawa

Hey isnt there any way to ENABLE any one of the USB ports
as INPUT to play my content on the AIRTEL DIGITEL TV
(HUAWEI BS366)

rohit

Dear every one buys cable setup boxes. Cheap and more
channels you will get. Contact your cable operator and get
setup box. Install them.

I am using cable for 25 years, no problem at all.

Arvind

hi. while new softare downloading is on a new page is

coming with value 0823.6099 then ther is symbol of ok or
Back. what to do?

VG

^^ It happens when you are using separate cables attached

to both tuners at the backside of your set top box. You'll
need to use a T connection. Attach one incoming cable to
the input of T and then attach 2 small cables at the two
outputs of T which will be attached to two tuners of your set
top box. Now you'll be able to update the software.

Rupesh

Is this service free

kuldeep

Few days back when I switched ON my TV it asked for first

time user setting. After completing the setting my tatasky
stb is not receiving the volume up&down signal. I opted for
Mastet Reset Option but that doesn't work. Kindly help. ...

VG

^^ Try following:

http://www.askvg.com/fix-cant-change-volume-level-on-hd-
channels-in-tata-sky-dth/

kuldeep

The given solution is for hd set but mine is normal set. Fix
accordingly.

kartik
sir how to activate tatasky tv app in my system without
entering my rmn nor subscribing it ..... i mean how to
activate it for free either for some tym or for long period(i
dont want to register from my rmn) .......... if this cant
happen can i connect my box with my system.... to watch tv
channels without using any other external boxes.... at the
back of my box there is an usb port (no lan port). hoping
solution from u.........

VG

^^ No. You cant. You can use a TV Tuner card to attach your
STB to your PC.

Pankaj

How to downgrade my Airtel digital tv SD software.. i loved

the old program guide.. but now the program guide full of
adds..i want to downgrade software..how to factory reset

VG

^^ Factory reset will not downgrade the software. There is

no way to downgrade the software. Even if you somehow
downgrade it (which is not possible), it'll be again upgraded
automatically by AirTel.

D Mukherjee

hi..

I am unable to view quite a few channels using the MPEG4

set top box. The channels are viewable in India but are
scrambled when the same set top box is connected and
viewed outside India (in Gulf).

Is it possible to fix the issue.

VG
^^ Which DTH are you using?

D Mukherjee

TATA SKY..

VG

^^ It might happen that those channels are broadcasted

from a different transponder which is not available in other
country. Sorry, nothing can be done.

KarthikeyanP

Hello VG, I would like to change the connection from Tata

sky SD to Videocon. Can we get new Videocon setup box for
Tatasky antena? May I know how much it will cost.?

VG

^^ You can use the dish antenna of Tata Sky but you'll need
to use Videocon LNB in it.

Vinayak

Bymistakly my mother had pressed some butons. after

opening tv it comes first time installation setting what to
do??? please i cant watch tv now :(

VG

^^ Just follow the setup wizard. It seems your mother has

applied restore factory settings option.

Devendra Kumar

Sir, can we use the TATA Sky STB for free to air Channel, as
every month we have to pay for all channel if not paid the
transmission will stopped. is this possible to watch FTA
channel without pay anything to TATA Sky.
Dip

Same question and how to see Fte chanel on my tata sky hd

box

VG

No. You cant use Tata Sky or ADTV STB to watch FTA
channels. They have blocked it by firmware.

vicky

Sir,Having tata sky+ box (hdpvr recordingbox).Prblm bieng

faced from the last 1 week as
1) 1 week back it started saying "ur hard disk is not
functioning properly plz cont cust care"
2) After 4-5 hrs it started restarting itself again nd again
3) After reading the method on ur website first i relaoded
the software(back*2 + 2465) nd then formatted the disk.It
worked for 5-10 min nd again started restarting.
4) I opened the box(as it is already out of warranty) nd
desoldered the power switch placed on the front panel on
top of the box,Again relodde the software formatted the
hard disk nd it worked well for 48 hrs.
5) Now after every 48 hrs i have reload the software nd
format the disk otherwise it hang,restarts or give hard disk
error.plz help
Also not able to asses the advanced setup options i.e after
pressing back 2 times and 2465 then info it starts reloading
the software.
Kindly help.

VG

^^ Do not try to reinstall software so frequently! It may

damage the set top box. You should ask CC to fix the hard
disk.
UDAY DIXIT

Hi VG, I have airtel SD STB , can i remove/ block HD channel

from my channel list.

Bhargava

Hi. Can I minimize the bad weather outages (at least to

some extent) on the Tata Sky if I install a 120cm Ku band
dish instead of the OEM 60cm Ku band dish provided by
Tata Sky?

Thank You!

VG

^^ It might help a little but you'll never receive signals in

heavy rain.

@UDAY DIXIT
You can use Parental Control option to block channels.

Fahad

Does Airtel Set top box, HD+ or HD recorder come with built
in DVB-T2 so that we can also view free to air channels? I
am asking this because I am planning to buy a 2013 Sony
TV that does not have built in DVB-T2 and I am also
planning to have airtel DTH.

VG

^^ You cant watch FTA channels on ADTV STB.

Sukumar

Hi! VG i am using tatasky and i am store FTA channel using

frequency but when I select FTA chennel then show
"Sorry,this channel not available[08]". Please help me..
VG

^^ You cant watch FTA channels on Tata Sky STB.

HITESH

sir my firmware was download but my setup box turn off

and now its is showing please wait initialising and now
method 2 is not working and its raining outside please tell
me what to do

VG

^^ You should wait until the rain stops. After that you should
start receiving signals and the STB should update the
firmware.

Rahul

Hello Everybudy,

i am always facing problem for Not receving signals in my

L.e.d ones in a week, after complaining tata sky customer
care eery time they charged me Rs.150/- For Single visit to
my home, i am in full loss just because i choosed tata sky ,
now when i asked them to terminate the subscriber id , they
are saying there is no retun back policy or any type of
refundable from their side, please help me how to solve my
problem of not receiving signAL Everytime in my
television....

VG

^^ If it happens in that particular TV set only, then it might be

a problem in your TV. Try to attach the set top box with a
different TV set and check whether the problem still
persists.

Also try to use a new HDMI cable to attach STB with your TV
set.

rajeevk

Dear VG,

is it possible to enable the YPbPr outputs in TS HD stb?

please advise

Rajeev

VG

^^ No but you can connect external speakers with STB.

ajay

Dear Sir,
iam just update my set top box to MPEG4 the USB port on
the back of the box is for what function?
can we play a pen drive using the port or save the
programme using external HD pls clear the use of it.

VG

^^ Check following:

http://www.askvg.com/what-is-the-use-of-usb-port-in-tata-
sky-airtel-videocon-and-other-dth-set-top-box/

navin

hello, vg sir, i using tata sky in nepal at janakpur. But once i

did master reset or what...afterthat when i on tv appears
installer and rf outlet, manual tuning when i pressed select
then signal box appears and its blank not receiving signal. I
tried 2 much but not reciving signal. What to do? But now i
changed my lnb of fta. Due to changed lnb , signal not
receiving prblm persist or what. Plz help me.
 VG

^^ It seems you changed some default parameters of Tata

Sky LNB. You should contact Tata Sky CC or engineers to fix
it.

Tiken

Hi VG,

I have Sony Bravia 40W900A - I have taken this TV as I need

the XR800 motion rate which make the running text more
clearer and also realistic feel. I am using this TV along with
the TataSKy HD(not the recording one). When ever I change
the Orginizer>User Setting > HD Setting to any 60 Hz refresh
rate resolution (720p/i, 1080i) the running text jumps and
also the overall picture jumps quite noticeable to me.

I want to know if this is problem of the TataSky or the Bravia

problem. I called up Sony CC and I was told to change the
STB. When I called up TataSky, they give the lame
explanation that over 50" TVs should use 60Hz refresh Rate.

BTW, the default setting from TataSky is 50Hz.

Let me know what you feel about this this. I am seriously

thing that I should change to Airtel.

VG

^^ I dont think its a problem in your TV. Actually all these

STBs have some limitations. So just stick to default
settings.

Yogesh

I am not happy with Airtel service. I would like to change to

Tata sky.
Do I need to buy new Set of Box or Just the Card from
Tatasky?
VG

^^ DTH portability is not possible in India, so you'll need to

purchase new LNB and STB from Tata Sky which means
brand new connection with all hardware.

Arpan

I have a Tata sky standard MPEG4 box from 2 days its not
receiving signals properly some of the channels are coming
properly but now those are also flickering .I have tried the
master reset and the software upgrade too .But nothing
happened . Please guide .I have great expectations from u

VG

^^ The only way left is to ask TS technician to align the dish

antenna. It seems the dish antenna is not in correct
direction.

Dairon

The Signal strength of My Tatasky is very low(around 40)

maybe that's why i can't access some of the subscribe
channel's, it shows ''No Signal'' . So what shall I do..?

SMP

how can i use my UK SKY+ Set top box in India. Can i see
the free channels ?

VG

^^ No. Its not possible.

@Dairon
You should ask Tata Sky technician to check the dish
antenna alignment and cable condition.

Priya
hi,

i am using Tatasky set top box in Maldives. suddenly day

before yesterday it started showing DVB SSU + S
Loader....but there is no software getting downloaded...i
tried ur options but not working....i can't view anything...plz
help....

VG

^^ Did you try to restart the STB?

Mark

Hey, The USB Port at the back of the STB.....

"Can i use it to watch movies? directly? Will it detect the

pendrive and its contents?"

VG

^^ No.

Vikas R

sir am using tata sky HD box but in rainy days regional

channels signals are weak and that of hindi english and
other sports channels will catch up easily please resolve my
problem

R K Arora

I have Airtel connection for last 4 years. For the last two
days after every 15 - 30 minutes the set top box start
initialising automatically. So till the time the system comes
back (1 minute or so) we mis the program. Any suggestions
to overcome the problem.

mani
Hi sir tatasky not receiving the signal... my friend has
installed the dish....
I set up the master set up once it getting the signal .... once
it not. Please suggest me that I hav to set the frequency for
it

VG

@R K Arora
It might be a loose power cable problem. Make sure the
power cable is properly connected to STB and main power
switch.

@Vikas R and mani

You should ask TS technician to proper align the dish
antenna of Tata Sky.

Puneet bhadauria

I have a problem with signal strength. I need some kind of

amplifier since the cable length between the antenna and
the set box is very long. The moment I reduce the cable
length I get a good signal strength and signal quality and
when I place my set top box at the place with long cable
length.....I am not getting a signal strength enough to view
all the channels. Kindly provide details of any kind of
amplifier which can be used to improve the signal strength
since I cannot decrease the length of my cable between the
set top box and the antenna.

AbhiG

Sorry VG but i think u can use a TV tuner card to use a DTH

service on a Laptop/pc easily ! I hve tried this my self n it
works fine.
I have a cable STB and DIsh TV and enter USB tv tuner. I
tried the cable STB.What u do is plug in the USB TV tuner to
a usb port on ur laptop/pc. Then connect STB with it thru the
av cables provided to connect dvd/vcr /handycam etc. It
cam wid the tv tuner. One side connects to the audio n video
out of the STB and voila ! ur done. Enjoy DTH on your
Lappy/pc.

VG

^^ Of course. You can use TV tuner card. Who said you cant?

@Puneet
You cant use any amplifier but you should try to use a better
quality Fiber Optic cable. It'll solve your problem.

Maya

My Tatasky (Thomson) stb does not work above steps. pls

tell me how much time I have press those keys

Abhijeet

I have tata sky

Today all three led red yellow green continuously glowing
stb not initializing
What should I do
Please tell me

VG

^^ It might be a hardware problem. You should ask Tata Sky

engineer or CC to check the STB.

@Maya
Immediately.

SAC

Our cable operator local setup box and its working fine. Now
if I want to record some programmes where I am going to
plugin pendrive to setupbox and its asking for formatting.
After formatting, it will record the program and if I want
again to see that program using pendrive..then it wont
respond.

Even I tried whether it is going to work on my PC and again

it is asking for formatting and if formatting is done,then all
the data will be lost which is stored in pendrive.

Please advise

Zahid

How can i use tatasky to multiple TV

VG

^^ You'll need to purchase multi TV connection.

@SAC
Try to use a different USB drive.

Abid

What are b001 & b007 error codes in airtel dish tv

Raaj

Hi VG,

I recently upgraded my Tatasky SD box to HD. The reason

behind that was, Tatasky told that we get 5.1
connectivity/output only on HD box. Now I have connected
the STB to TV using HDMI cable and Connected my 5.1
speakers to Composite cables (Red & White). But I dont
think connecting via Red & White cable will give me 5.1
output. I can see one more port on STB it's S/PDIF - Optical
port. So my questions.

1) Is the port active? Can I connect audio devices through

this port.?
2) My 5.1 speaker system doesn't have S/PDIF port to
recieve it through this cable. I may have to buy a Digital to
Analog convertor to connect my 5.1. Please let me know if I
connect my speakers using this convertor will it give me
proper 5.1(Surround) output if the program is recorded with
5.1 features.?

Thanks,
Raaj

nadar

hi sir refresh my tata sky id

VG

^^ You should contact Tata Sky customer care and ask them
to refresh ID.

@Raaj
I have not checked S/PDIF port but you can check on HD
channels whether you are getting 5.1 DD sound or not.

@Abid
It means the STB is not receiving signals. Check the cable
connection and dish alignment.

Raaj

Thanks VG. But my question is, will I get 5.1 DD sound

through RCA(Red&White) Input/output port/cable? This is a
generic question nothing to do with my setup.

Thanks,
Raaj.

VG

^^ I think no.

Harry

Can we use Airtel DTH settop box for Den Cable network
with any possible alteration

VG

^^ Not possible.

rahul

I have recorded some programmes in my reliance STB. Now

the problem is that after a limit it will start deleting old
programmes to make space for new programmes to record.
I want the recorded programmes to save. Is it possible to
have some way to do this. As per the earlier post you said
that all programmes are encrypted and cannot be watched
on computer etc. but Is there any way i can transfer these
encrypted files in an external hard disk and use it with STB
later to watch those programmes in my TV. Pls advise.

VG

^^ There should be an option in your STB settings to

manually delete recorder content when the HDD is full.

vikas

Hello sir, plz help

I want to move my tata sky hd+ box from my own home to
my friend home..... my friend have tats sky ordinary box with
with tata sky antenna...

When i talked to customer care, they said that u have to

replace the aantenna also if u want to use ur subscriber id
on ur friends tata sky antenna.... just changing the box will
not work...

So, Sir do u think that its not possible for me to use my tata
sky hd+ box on my friends home without replacing his tata
sky antenna with my tata sky antenna...

Is it right to bound subscriber id with antenna also...

Thanks

VG

^^ I think it should work. Dont trust on customer care, they

know nothing. Just register a request for engineer visit and
ask him the same question. He'll provide correct solution.

Raju

Hi,
I am using Tata sky DTH HD, I want to change to Airtel now..
If I replace the Tata view card with Airtel view card will it
work ? Or is there any other option ?

Niraj Prasoon

Hi VG Sir,,
Is is possible to receive only Doordarshan DTH programs on
Dish TV SD recorder type set top
box after expiery of DISH TV subscription period.
Regards
Niraj

VG

^^ It was possible in past but no longer possible now.

@Raju
No. You'll need to purchase Airtel set top box and LNB.

Ram SVS

how to use the signals from lnb without a set top box for tv .
whether local set top box will be useful to receoive fta
channels. what will be the approx.cost of stb and
installation

Ram SVS
what are the uses of USB slot at the back side of ordinary
set top box of airtel digital tv

VG

^^ Please check following:

http://www.askvg.com/what-is-the-use-of-usb-port-in-tata-
sky-airtel-videocon-and-other-dth-set-top-box/

B.KUMAR

12170 H 40700 whatz the lnb freq??

can i open my d2h videocon for fta? i from himachal
pradesh how many channels i watch on my fta at nss6?
can i see fta tv channels from world on my dd free dish?
if yes then thanx to tell me whats lnb freq....trance
freq...symble rate???
can i know videocon advance setting cod?for menege sat.
with lots thank to VG

B.KUMAR

I WANT TO INSTAL A NEW FTA DISH WITH FTA STB

(TO MAIN KON SI FREQ. ADD KAROON KI MAIN WORLD SE
FREE CHANNELS DHEKH SAKUN)
DEAR VG...
KOE ASI FREQENCY BATAO JIS SE KAFI CHANNELS A
JAEEN

LNB FREQ..........
TRANCE FREQ......
SYMBOLE RATE.......FOR UNIVERSAL KU BAND
......................................................VERY THANKS TO MR.VG

VG

^^ You should search on Internet to get these kind of

satellite parameters. In the meantime you can try following:
Satellite: Telstar-18 @ 138E Ku Band
12630 H 43215

AK

I followed "So basically for Tata Sky users the combination

is: Organiser -> System Settings -> 0+1 -> Select". The
Installer Setup menu is showing only one item - Satellite
Settings. Mannal tuning and other options are not listed. On
selecting "Satellite Settings" it asks to select a transponder
but doesn't allow change. Also INSAT-4B is not listed. It also
doesn't save changes to the selected transponder
parameters. Please help. I want to do mannual scanning on
INSAT-4B.

raju

if tatasky some channels are not comming

i called technician and setted dish and took 200
so nothimg to worry if channels are not comming
do what i say check the dish signal move slightly the dish
enoigh it received all channels are comming ok
do dish slightly up down it will come

deepak

Hi
From past few days im not able to view CNBC TV18 & Times
Now on my tatasky.
Mostly im getting no signal message, Im wondering if you
cud help me out fixing the prob.
Thanks

VG

^^ Might be a dish antenna alignment problem. You should

ask a technician to check the alignment.

@AK
Manual scanning will not work as TataSky has blocked it via
firmware.

harpreet singh

30 % channel received signal 70 % channel not received

signal plzzzz help

RAJENDRA

thanks,
it works
now my TATA SKY HD + is working

Jacob J

My tatasky was working fine till today.

Today, when I switched on power, I noticed power was
coming to the box. It used to start in standby mode (red led
glowing). And then when I press power button on remote,
the led used to change to green and then it used to show the
channels on screen. Today, it started in standby mode.
However, when I pressed power button in remote, the led
just went off. It was not turning green. I tried switching off
power many times. No luck. Any idea what would be the
problem?

VG

^^ If you turn the main power off and then on, the set top box
should start. You can also try to use the power button
present at the top of of the set top box. If nothing works,
then you should ask technician to check the set top box.

Rohan

Why did i saw only 3 options in installer setup menu ?

kk
use of rf port on the back of old set top box of tatasky and
distv?

aman

can i use airtel set top box in cable

VG

^^ No. The STB is restricted to ADTV only by the firmware.

Mohan

hi VG my airtel stb not able to update the software its says

stb waits for signal my signal is very good although i master
reset the stb still its says DVB SSU+ loader updating
software waits for signal then it restart again can please tell
me the cause

VG

^^ Which set top box are you using? HD+ box with built-in
hard disk or USB drive?

vedula muralidhar

Dear sir
How to change values transponder in dish tv set top box. I
could only change home transponder. what abut other
transponders. please tell me how to do it.
Thanks
Regards
v.muralidhar

Azima Abdulla

i can recieve some channels but it says no signal for other

channeks like star world .any solution

Azima Abdulla
i am using tatasky hd stb

Y.P.GUPTA

Hi,VG
I am a new user of an old TATA Sky dish & set -box that
works well. My wife is sick of too many entertainment stuff
but very little Indian stuff. She wants to buy a FREE DISH
STB and see all channels relayed by DDTH i.e. free dish
channels using same dish & LNB. Pl. advise how to go for it.

VG

^^ You can use Tata Sky dish antenna but you'll need to
purchase a new FTA STB to receive DD Free Dish channels.

paul

How to watch ten TV on tata sky

BHAVESH PUROHIT

Hi Bro I wanted to know if there any tata sky sub set top box
available so that I can directly use it on my laptop usb port
with using an external TV turner...thanks

rahul Devkule

how to add fta channel on airtel set top box

VG

^^ You cant. Its blocked via firmware.

@BHAVESH PUROHIT
You can attach any set top box to laptop/Desktop using TV
Tuner card.

Dev
I have Airtel HD DTH connection.
Voice not getting played in most of the HD channels, only
few are playing.
Everthing else is fine, only this voice issue is there.
Is issue with set top box or TV.

Yohane

Help me with openview hd installer menu.it uses >exit 2465

then info to go to advanced option for software
downloading.i will also need secret menu for
dstv,toptv/starsat all are from south africa.

chandni

My tata sky remote is not working how I can change the

channel now...

Naveen

Hi,

Every time I turn on Tata Sky, it start with an advertisement,

is there any way to make it start with previously watched
channel?

VG

^^ No. Not possible.

neeraj

hi

i m use humex tata sky setopbox. i am tray to this function

for watching to free to air channel but not open this setting,
please help for open"Installer Setup"

Jignesh Solanki
Hi,
Just tried with my MPEG4 box but did not work. It just
shows Satellite Settings. When I select it shows LNB setup.
Wanted software upgrade for tatasky mpeg4 box

dean

I Will try it when I will be at home.....

vicky

thanks for the information. Sir i got a problem with my taty

sky my kid pressed some wrong buttons and now it is
showing "first time installation" after that lot many options
further and iam unable to select the further options as iam
not aware of them. Please help me out if possible

VG

^^ It seems someone applied "Restore factory settings"

option in your STB, thats why its showing that wizard. Don't
worry. Just keep pressing SELECT button on your remote
and it'll finish the wizard.

Sunil

Sir, I am using dd fta stb, one airtel stb with remote pending
in my house can use the airtel alternative ordinary stb, if I
can use pls tell me wich procedure I can fallow

VG

^^ You cant use one DTH STB with other DTH.

Virendra K

Dear VG can I replace my old rusted Dish antenna+LNB with

a new TATA Sky Dish + LNB set, aligned in appropriate
direction, to watch DD DTH FTAs using my old STB (local
quality, not branded). If yes, where can I purchase this Tata
Sky dish and LNB. Please help.

Aditya

There is an USB port on backside of my Tatasky SD set top

box. What to do to use that port? As I use it on my PC?
Please help me..

VG

^^ Check following:

http://www.askvg.com/what-is-the-use-of-usb-port-in-tata-
sky-airtel-videocon-and-other-dth-set-top-box/

@Virendra K
You can use TataSky dish antenna to watch DD Free Dish
channels but I'm not sure about LNB. I think TataSky LNB
will not work.

aman

vg bhai. Kuch din pehle maine tata sky hd stb pe fta channel
chlai the. New version 10.09001 tha. Par main kal reset kar
diya stab ko. Fir try kiya fta channel aad krne k liye. Ab bilkul
b aa rahe channel . Aira q ?

abid khan

I like to use one air tel setup box and I like other DTH box
joint for same card air tel box and I won't two diffrint chenal
wive

Yash

T n xXx vg . . .

Can I Use Desktop(LCD) as TV using my Airtel SD STB

through these technique ??
VG

^^ If your LCD provides HDMI and other connectivity options,

you can connect DTH STB. Otherwise you'll need TV Tuner
card.

Sameir

hey, i have an new dish tv set up box in dubai and it is

tracking NSS6 satallite( showing signal strenght 60
percent).I have recharge it for 1 month already.But by
mistake i pressed the factory default button .Now all the
channels are gone .I tried calling up Customer care and they
said to keep set up box on ch 999.But i am not getting any
channel , not even 999 as it was delected during factory
reset...please advise...

manoj

hi vg
can you tell me. how to update firmware of digital satfinder
(tata sky)
thanks

Chandradeep

I am planning to switch to dth service from local cable.. For

my confusion please advice me which one to choose from
airtel, tata sky,dish tv..
if it rains for whole day, how long does signal problems
continue?

VG

^^ When it's raining, no DTH service will receive signals.

harvinder singh

Hi friend ,
can we able to view Airtel or Sky Dth at location Auckland
Newzealand ?
please tell me

krishna

How can I watch all channel in my tv ..without disc antena ..I

have only setup box ..is ther any idea

krishna

Plzzz reply ..is there any way ..

I have airtel setup box only no antena

VG

^^ There is no way to use set top box without dish antenna.

If you dont want to use antenna, you can purchase recently
released Samsung TV which comes with built-in Airtel DTH
hardware.

arvind gupta

Dear VG, i am from Delhi, I have one spare Tata Sky STB ,
one spare Hansen DVB K2S ,spare hansen ku band new
LNB, all this i was using in Indonesia and will need
rebooting, one spare airtel dish working, , with all these
devices is it possible to get DD Direct plus channels. please
guide me i shall be thankful. Thanks and Regards Arvind

VG

^^ You can use any DTH dish antenna to watch DD Direct+

channels but you cant use their STBs or LNBs. You can use
your 3rd party STBs and LNBs.

Das

Hi VG,
HD Videocon d2h setup box, given to me as gift. I brought
home to New Zealand to watch Indian programs.
I currently have NZ SKY TV.

1. Does New Zealand have access to connect this box to the

Indian network Digital DTH Service (d2h)?

2. Do you have a contact to set this up?

3. Can I use my existing NZ SKY TV satellite dish to connect
the VIDEOCON SETUP box LNBF? OR, should I install a
separate dish for VIDEOCON box?

Appreciate your help. Das

VG

^^ D2h set top box will not work in New Zealand. You'll need
to buy a new STB from your DTH company to be able to use
its services.

yasir

U r both fail in setop box

mai 1 setop box pe 1000 tv chala sakhta hoon wth separate
remote control....

saurabh

hey vg help me,

my tata sky was not recieving signal and i pressed the
master reset system in it.
now what can i do. it is not showing any thing

VG

^^ Since its not receiving signals, nothing will help. You just
need to re-align its dish antenna to receive signals. You
should ask Tata Sky technician to visit your location and re-
align antenna.
Shamsbilal

Aslaam u aalykum. sir i have full signal on my tata sky set

top box, but the payable channal are not coming .can u tell
me what i do.

manoj

Sir I want to see ren TV on my tata sky how can it possible

VG

^^ Not possible in any DTH service in India.

Anup

I clicked on master reset and it's asking for first time

installation settings plz do help me what shd I do next??

VG

^^ All settings are automatically entered. You just need to

press SELECT button on your remote.

Lazarus Dsouza

Sir I want to lock the signal after setup, how can u do it? pl.
Help!

biju

Sir i was press the master reset in my Tata sky connection,

after the process home and other buttons are not
functioning and i cant tune my tv. Please help me to solve
the problem.

paramasivam

Dear Sir/Madam, most of the channels are not showing in

my Tatasky suddenly from yesterday evening. i was press
the master reset in my Tatasky connection, after the
process, it is asking me to select the LNB frequency. can
you please help me to solve the problem

VG

^^ It seems your Dish antenna is not receiving signals, thats

why its asking for details. You should ask a technician to re-
align the antenna.

@biju
Master reset process has nothing to do with any button or
functionality of your remote. Try to replace batteries in your
remote.

@Lazarus Dsouza
Its done automatically. Once the STB receives proper
signals, it automatically locks them.

Sameer Shrestha

I have old tata sky SD setup box (when company launch in

India)...... Its not support MPEG 4 Channels and HD
Channels....... there is any trick to upgrade in same setup
box to HD + MPEG 4 version..... Because i have HD tv and
channel package.....

vishal

I have a sony Bravia and a airtel settop box , since yesterday

I am not able to hear any sound ,I checked very menus but
there seems some issue . Also the HDMI cable is properly
connected as the vedio is fine .

If I go to the TV more there is no reception but the harsh

noise of no reception come that confirms there is no issue
with TV speakers .

Can anyone tell me how to resolve this .

Thanks
VM

VG

^^ Make sure the volume is not muted and set to high in set
top box. Also you can try to change audio settings in STB
options.

@Sameer Shrestha
No. You'll need to change the STB.

Ravi

Sir, I have TATA sky Hd + connection is there anyway I can

see dw tv on it Plz help

VG

^^ No. You can only watch the channels provided by Tata

Sky.

krishnakanth

sir if I connected normal cable wire in tatasky box

Rajeev

Sir,
I Am using Airtel DTH yesterday i was open the Joint of wire
which joint between Dish & stb for shifting the Stb , Then i
re-joint the wire. but their is no signal & Shows Error Code:
B001. The signal is 0. So pls help me how to do the setup
with stb remote.

kunal

My tatasky's signal quality is very low i,e 20 below and

sometimes it increases automatically above 70 for a few
minutes..can i fix it for a stable upto 80% and more..pliz
provide me a simple step to fix it properly

VG

^^ If it fluctuates so much, then there might be some

problem like cut, etc in the cable between dish antenna and
STB. So first make sure the cable is in good condition. If its
too old, you can try to replace the cable with a new one.

@Rajeev
Did you try to attach the cable very hard? Sometimes it
might damage the connecting port of STB which causes this
problem. So you should ask a technician to check the cable,
dish antenna and then your STB.

vijay

Sir, can we use the DishTV STB. for free to air Channel, as
every month we have to pay for all channel if not paid the
transmission will stopped. is this possible to watch FTA
channel without pay anything to DishTV .

VG

^^ No longer possible. DishTV has restricted it via STB

firmware.

Pardeep Rana

HI VG,

I am using Sports Grand pack on my Tata sky SD. This pack

was pre installed by Tata sky team when i purchased my
tata sky. But in april this pack is going to expire.
Is there any way to extend the validity of this pack without
any pay.

Please help.

VG
^^ No. You'll have to renew your pack.

VIN

Can I get transmission using LMB without umbrella?

zaheer

Dear Tata sky,

i am customer of tata sky, my complaint is, hindi channel is

displaying,regional channel is not displaying please do
needful,

Thanks
Zaheer

VG

^^ Tata Sky is upgrading their system and moving to a new

satellite, thats why customers can face signal problems.
You should contact customer care.

Isha

VG - this is amazingly useful, so kind of you to provide all

the advice!

Only missing is dates per post.... This last about TS

upgrading/new satellite might be March 2015... ? Many
people are reporting our same problem - no signal. And CC
is overloaded with requests it seems, cannot respond?

Many Thanks,

Isha 4/4/15

VG

^^ Yes. Tata Sky is migrating to new satellite and upgrading

their systems, thats why several TS customers are facing
signal problems now-a-days.

Situo

Hi VG, regarding this month's signal problem, since the

Tatasky service people have not tunred up even after 3 days,
is there anything by ourselves at home? Please advice.
There is no signal strength. Thanks
05/04/2015
Situo

Farhan aslam

hi why hd channel is not coming pls tell me

VG

The problem is happening because Tata Sky has released a

new updated firmware for SD and HD set top boxes which
automatically changes satellite settings and parameters for
new satellite GSAT10. You guys can try to enter into above
mentioned service menu and try to reset to factory settings.
If it doesnt work, you'll have to adjust LNB alignment a little
so that it can start receiving signals.

Mac Manjy

Tata Sky HD was installed on 4th April 15 and since then I

do not reicieve any Marathi channels. No service engineer
has attended in spite of complaints to the helpline and nodal
office numbers. Some channels are also missing and a
message saying "Your Tata Sky Box Is Not Receiving
Signals" appears.
How do I resolve this problem?

Himanshu Gupta

Dear Sir,
1. I have a Airtel set top box and LNB and now i dont want to
view paid channels can we convert our set top box to doing
so ?
2. I also purchased set top box for DD free channels can we
use this set top box with airtel LNB ?

VG

^^ You cant use any DTH service STB to watch FTA channels
as they are restricted via firmware. You can use DD Free
Dish STB with ADTV.

@Mac Manjy
Its a known issue atm:

http://www.askvg.com/fix-no-signal-issue-on-tata-sky-dth-
service-in-india/

Himanshu Gupta

Dear sir,

How can i install my SOLID DIGITAL SET TOP BOX MODEL

NO. SD-615 WITH Airtel dish

VG

^^ You can't use any 3rd party STB with any DTH service.

P. B. Paite

Dear VG,
I could not view any channel though the signal strength and
quality of my tata sky is above 80%. I have tried the above
2nd method but the same thing happened. I have
complained to the customer service 2 days ago but no one
turned up. What should I do?

VG
^^ Check following:

http://www.askvg.com/fix-no-signal-issue-on-tata-sky-dth-
service-in-india/

Its a known problem atm.

Mike

For Tata Sky ongoing issue, my suggestion is to send email

directly to their top management, these scumbags are
sleeping since last 14 days without resolution. Not sure
what kind of upgrade they are doing which takes so long
and still going on... I sent below email to their CEO on his
email id haritn[at]tatasky[dot]com.

Dear Sir,

After 13 days of non service and non communication from

Tata Sky, I am forced to send this email to you.

I am a Tata Sky subscriber (Id: #########) from last 5+

years and never faced such shameful non service from Tata
Sky where not even deadline to fix the issue is shared nor
did any courtesy being shown by Tata Sky so far. I am not
sure what kind of upgrade takes 13 days and goes on
indefinitely.

This is such an irony where the claim is to provide service,

service and service.

I got multiple work orders generated and pending from days

on my customer id through SMS service with no action so
far.

May I please request you to get the loyal customers served

at the TOP priority.

My sincere apology for clogging your mailbox but I did not

left with any other choice than to bother you.
Regards

Jatinder Singh

Hallo Vijay
You are doing a wonderful job. I need your help.
I had replaced the HDD in my tata sky HD+ STB. I had made
the file format of the new HDD as FAT32 but still the HD+
features are not working. I am also unable to open above
mentioned hidden secret service menu yet with the
procedure mentioned. Now i think after formatting the HDD
with STB secret menu it may works fine. So if you have any
solution to this then please provide.

VG

^^ The secret service menu will open in all Tata Sky STB so
you must be doing something wrong. Make sure you press
the correct key combination to access service menu.
Regarding external HDD, it should work after formatting
using STB options.

v k gautam

how can i use airtel dth to watch free to air chhannels.

give me full details

VG

^^ You can't. Its restricted by the firmware.

Neeraj

Hi. VG.
How can I remove the yellow envelope envelope
permanently from the tv screen.ot annoys the viewing,& that
envelope has no meaning of comming always on the TV
screen. help ASAP.
VG

^^ That envelope icon is shown whenever a new message is

available on your set top box. Just press Yellow button on
your remote and the icon will disappear.

Anurag

Hi VG,
i am reaching out to you after reading about your excellent
tech resolutions to posted issues.

I am having a repetitive problem in NOT able to connect the

network as a part of download manager as a part of VoD on
the Tatasky HD Plus STB ( and it appears many others are
having the same problem too without a solution !!) when
either of the ethernet cable or the USB wifi dongle on STB is
connected to my AIRTEL Belkin 450 BXI wifi router. The
same network cable operates perfectly when used
alongwith the laptop --- and the VoD settings not working
problem appears to be unique to Airtel Belkin Router ( as per
TS technician)

Is this a problem with TS or am i being conned ?- i have

raised a SR with TS but their technician has not been able to
help despite multiple visits and STB setup changes in my TS
HD plus STB in the current 1 month warranty period. IN fact,
i have been advised to change my Internet ISP to make the
VOD work !! Any suggestions or am i stuck with a non
working STB connection ? - Airtel CC has informed they have
not blocked any ports in their supplied standard Belkin wifi
router.
Any help will be most welcome.

VG

^^ Did you try to reset Set top box to factory settings? If not,
try to do that first.
Anurag

Yes VG - i have not only tried to reset the TS STB to factory

settings, but also downloaded the latest s/w from TS for the
STB and then checked. Rebooting the wifi router was also of
no help. The internet connection of the STB to the Belkin wifi
router of Airtel is still not happening. Even the use of the wifi
dongle sold alongwith TS HDPlus STB does not work with
airtel wifi router and says connection timed out after
sometime. Effectively not allowing me to download any free
VOD content from internet as a part of the catch up TV
either. As i will loose my airtel LL phone number, i am
slightly averse to changing the Internet service provider for a
problem of TS STB.

VG

^^ To me it seems a problem in Airtel router. Did you try to

set a custom DNS such as Google DNS, Open DNS in router
settings using a web browser? It might help.

ragu

dear sir i am an cable operator due to the dth services i am

loosing my coustemer is their any idea to stop them or any
such device is their to drop the dth signal please help me

Areeb

Can i set free to air frequency in Airtel Set Top Box while
changing the direction for Dish.

VG

^^ You can change the parameters as mentioned in the

tutorial but you cant watch FTA channels as they are
restricted by the STB firmware.

Sanjay
Hi,

Can I use Dish Tv Antenna and Cable tv operator provided

set top box to view channels

VG

^^ No. You cant use 3rd party STB with any DTH.

Nikkumar

Dear VG,

i accidently did master reset on Tatasky HD receiver. now it

does not show all earlier channels. I can get signal only on
IN4A-23 transponder. IN4A-14 gets no signal. Do i need to
adjust configuration?

VG

^^ Master reset automatically restores default configuration

so if you are not getting proper signals, you'll need to re-
align the dish antenna to receive signals.

sangivnayr

no signal DTH

P Prasad

Dear Vg
Can you tell me if the following is possible???
I have Tatasky 4K set top box in my Hall and I wish to
control this with the remote from my bedroom and see all
channels from my bedroom with the help of some remote
transmitters. Can you suggest what type of remote
controller is required to transmit signals of remote to set top
box from another room and also how to transmit the TV
output from hall to bedroom remotely
Thanks and regards
Prasad

VG

^^ Sorry but I dont have much idea about your query.

rk

Dear VG,
I am using Samsung Smart TV (for swiss/german/austria
mkt), which having DVB-S2, DVB-T2 & CATV inbuilt tuner &
STB is HD 3D from D2H.
I installed two more Universal LNB connected through
DiSeqC 1.1 . 1st LNB set to DishTV through this I tuned to tp
of dish 12110 & 12688 for FTA channels at user sat 1 (100%
signals and FreeDish all TPs at User sat 2 (80% signals).

2nd LNB set to TataSky having 70% signal quality

72% for 11010H27500 TP,
40% for 11670V32000 TP,
27% for 11090h32000 tp
0% for 11050H 32000 tp
0% for 10970H32000 tp,
9% for 11130H 32000 TP
0% for 11170H32000 TP
0% for 11470H32000 TP
0% for 11510H32000 TP
2% for 11550H32000 TP
0% for 11590H32000 TP
0% for 11630H32000 TP
19% for 11670H32000 TP
signal quality % is just for your reference.
as we know that TataSky don't have any FTA channel.
based on above signal % can you suggest me for 2nd LNBF
any near by satellite & its TPs for FTA channel.

Thanks

RK
Faridabad

VG

^^ Sorry to say I cant help much but you can find nearby
satellites by visiting various websites similar to following
one:

lyngsat.com/asia.html

AR

Hey,

I have Tatasky HD, after an update recently I only see

everything B/W (using AV as other port don't work). When I
connect my xbox using the same port everything works fine
I see color no issues, I even tried to change the cables still
b/w... Also for some reason my resolution seems to be off
as some of the picture gets cut from the bottom.

Also I am using samsung HDTV monitor FX2490HD.

Thanks

VG

^^ You will always get such kind of problems when you

connect an HD STB with AV port. Did you try with a different
HDMI cable? Also you can try to change HD resolution
settings in STB.

AR

Yeah I tried different HD cable as well but no luck.. both

HDMI ports show no signal, when I connect something
using HDMI cable TV shows HDMi as option for source then
but keeps showing no signal when you switch source to
HDMI. I have tried changing HD resolution in STB doesnt
seem to help also its only showing SD in options maybe
since I am connected using AV cable.
Thanks

RR

dear VG,
have tried everything known to me but my tatasky services
are showing deactive.
there is 745 Rs balance in my account as seen on the tata
sky account.
channel 99,100.101 are working fine but when i switch to
other channels it asks for a recharge and sending HR msg
to 56633. inspite of that no progress.
plz suggest

VG

^^ You should contact their CC.

MADHUSUDEN KOHLI

What should be the ideal signal strength and quality reading

on tata sky.

VG

^^ Generally you should get between 60-80 for both. But

even if you get above 50, it'll work without any problem.

Kamlesh

Can i use tatasky dish with airtel set top box? I want to
watch Neo sports that only comes on airtel, i've both set-top
boxes but only tatasky dish.

VG

^^ Yes. You can use TataSky dish antenna with Airtel.

LS
Hi, the Tatasky technician is saying that the earlier hd switch
of 1+2 cables needs to be replaced and will cost 500 bucks.
Is there an option of buying this from the market at a lower
price??

sunil

MY PROBLEM TATA SKY SIGNAL LOCK

ven vishnu

Hi, my new tata sky set up box for no chhanel and signal

Nivedita

How to play videos from pen drive using TATA Sky ??

You said its not possible then what is the use of PORT given
in that ??

Andy

^^ This:

http://www.askvg.com/what-is-the-use-of-usb-port-in-tata-
sky-airtel-videocon-and-other-dth-set-top-box/

tarun

hi VG, how to use universal remote feature ? user manual

not provided along new installation.

VG

^^ Check following:

http://www.askvg.com/how-to-program-and-use-airtel-
digital-tv-adtv-and-tata-sky-dth-universal-remotes-with-your-
tv-set/
http://www.askvg.com/how-to-reset-airtel-digital-tv-adtv-
and-tata-sky-dth-universal-remote-to-factory-settings/
manu

Hi,

i would like to relocate the current airtel dish to to a different

location in the same house.
i am living in Kerala, can you provide the AZIMUTH /
ELEVATION / SKEW information for the airtel dth. is there
any tutorial that you may suggest for this DIY project.
basicaly i want to learn configuring satellite dish my
self.please help me...

VG

^^ Sorry no idea but you can search on Google for airtel dish
position.

Parthiban

Hi VG, Have been following your posts for sometime and I

have a question/ help to ask. I recently bought a Onkyo HT
which also comes with a universal remote.

Now I want to use that remote to control my Airtel HD STB

also. The Onkyo guys told me that the Airtel STB Remote
has a code which has to be input into the Onkyo remote but
I could not find the remote code for Airtel STB anywhere on
the web. Would you know about this or anyways to find this
out!!

VG

^^ Sorry but afaik there are no known codes for Airtel STB
remote pairing. You should try Logitech Harmony universal
remote which can automatically pair with such devices.

G S PATIL

Dear sir,
I was having relience big tv conection due to some dispute
with them I have disconnected the connection . so can I use
that set of box for catching FTA channels ? IF yes what is
the procedure pls advice me to make use of that system,

Thanks & REgards

G S PATIL.

Ratnesh Litoriya

I have LG HD ready LCD TV, when I connect Tatasky HD box

, using HDMI port , signals are not coming , it shows no
signal each time any body can solve this problem , I have
tested it with my laptop it is being connected, cable is fine ,
but only HD box is not connecting Plz help me

VG

^^ It might be a problem in either your TV settings or HDMI

cable. First try to use a different HDMI cable. If the problem
still persists, try to restore your TV settings to default.

Suren

I am Tata sky customer

Its very bad service provider, it's set top box always show no
signal
After 6month it got defected
Tata sky is not replacing it even saying for New purchase
I do not have black money for fill up their pockets

krishna

when i on my tv, video/ stereo is displayed on the screen

and only channel names & No.s are displayed but picture is
not displayed. Audio is normal. Pl suggest me what to do

Sathees
Dear VG, I did master reset of my tatasky HD stb and want
to tune for FTA channels, but whenever I am tuning , it is
showing that 'Signal Locked' even I tuned my dish to FTA
chanels.
But I am unable to change the TP on tatasky even after
master reset. Please suggest me.
Also let me know the link where I can download any other
firmware/software for this stb.

VG

^^ Tata Sky has restricted watching FTA channels in its STB

via firmware. So you cant tune it to other frequencies. And
there is no website offering Tata Sky STB firmware.

shailesh

My tata sky giving Error 01. due to which we are unable to

watch service interrupted.

Yousaf Galb

Sir
Iam living in saudi arabia I have airtel dth here can I use it
like india here is it possible? If possible let me know how
please.....

Harsh

How can I connect my tatasky HD setup box to my laptop

via HDMI cable

VG

^^ You cant. You need a TV Tuner card.

MANOJ KUMAR

CAN I WATCH TWO DIFFERENT CHANNELS AT A SAME

TIME, FROM ONE SET TOP BOX

VG

^^ No. But you can watch one and record another channel at
the same time.

Mak

Recently my dish TV SD updated itself and now I can't

access my recordings though I can see that x% space is left
on my FD. When I press files button loading starts and that's
that, screen gets stuck and I have to remove mains to be
able to view TV again. Note: while updating, FD wasn't
mounted. Thanks in advance.
MAK

VG

^^ That might be the reason. I'm afraid you'll need to format

the USB drive to get it working.

Mak

thanks.

Gopi Rk

Please show me a way to hide Advertisement on Airtel DTH.

VG

^^ Not possible. The ads are shown via Airtel servers and
STB firmware.

ln

My sun direct DTH is not showing the Doordarshan

channels, Star Sports , CNN, CNBC, times now etc. Earlier
the channels were showing with the same set top box. The
signal level is 70% and Quality is 80%. I have both a
Sundirect provided LNB and a general purpose LNB. the said
channels are not showing on both LNBs. is there any issue
with the STB or any further reorientation of the dish is
required. Please suggest

VG

^^ Since you are getting good signals, it can't be an LNB or

alignment problem. You should first check with the
customer care. It might be a problem at Sun Direct end.
Which STB are you using? May be they have converted
those channels to MPEG4 and you are using an old MPEG2
STB.

Vivek

Hi VG,
I am not receiving quite a few channels in my tata sky
connection. The engineer sent by co says I need to change
my wire from dish which is on the terrace (building has 22
floors and my flat is on 1st floor). However I had recently
changes the entire wire. The technician had some small
device - which he called a switch. He connected this device
to the box outside my flat, and I started receiving all the
channels. But he said this device is not for sale, and
removed it.
Do you know what this device is, and whether it is available
in the market?

PS

Hi VG,
Can you help me in getting DISCRETE IR Codes for Tata Sky
STB ? I want to control the STB via IR emitter probe using
crestron automation.

Tks
dk

Hi,
My tatasky screen is stuck at Entry Point and will not go
back to home screen help

RAVI

Hi
I have an different problem. When every i watch HD Chanels
on Tata Sky the audio will go office after 1 hrs of vivewing
the channel. I need to switch of the Mains and again on the
TV and Box i can hear the audito/voice. I spoke to Tata Sky
and engineers came and changed the Box but still the
problem exits. I checked the TV also and there is no
problem

Plz let me know where will be problem

satish

sir i have tata sky dish tv. but i want to use dd direct set top
box on my tata SKY WITHOUT MOVE OR DISTURB DISH.
CAN I USE DD DIRECT SET TOP BOX ON TATASKY DISH
SETTING.
PLEASE ADVICE ME ON MY EMAIL. EARLY SIR REPLY ME

VG

^^ No. You cant use one DTH's STB on other DTH.

Thiru

Hello Sir,

I have a tata sky hd +. Recently i faced an issue where only

hindi channels are coming and regional channels are not
coming . the regional channels have no signal message. The
technician came and said that the set top box has to be
changed and want to charge me for it. I feel they are trying
to rip me off becoz i get the hindi channels perfectly clear.

Is this a known issue ..Could there be a fault in the box or

are they trying to rip me as i m guessing.

Thanks

VG

^^ When technicians are out of ideas, they try to replace the

STB as the last option. But the replaced STBs are old so
you'll not be charged.

Regarding your problem, if you are getting some channels

and not getting some other channels, it cant be an issue in
STB. It might be a dish alignment problem. You can also try
to reset STB to factory settings.

kiran

Hi,

I moved recently from India to South Africa, while coming

here I took the Tata Sky and tried to set up here.
The technician set up the dish (2.4 meter) and it is receiving
the signal but the decoder says no signal
we are looking at c band on intelsat17, is there a way that
this can be set up?

I tried all the possible ways :(

Please advise

Thanks
Kiran

VG

^^ No. You won't be able to receive signals in South Africa.

nageswar

i am using sd settop box with 40 inchs tv but it is showing

no clarity for sd chanales.and these are regional hd
channels are good how to overcome these
if i purchased hd settop box is it regional (sd) channels are
clarity ?

Thanks,
Nageswar.

VG

^^ HD set top box will not improve SD channel quality. Also

you'll not get good picture quality of SD channels on 40" TV.
For best PQ of SD channels TV must be 32" or less.

Deepak

Hi VG,

I am facing totally a different issue in Tata Sky. The yellow

message box appears on TV and when I click on yellow
button to read the messages, there is no message displayed
and also the screen gets hanged. Even if I click on power off
button in remote nothing works and I directly switched off
the electric switch and then start Tata sky but the yellow
message does not disappear.

Please help me to get rid of this problem.

Regards,
Deepak D

VG

^^ It happens sometimes due to faulty firmware or settings.

First of all when you are on message screen, try to press TV
button on your remote to exit from that screen.
You can also try to reset to factory settings using master
reset option.

Karthik Natarajan

Hi VG,

Some of the channels in my tatasky sd is not receiving full

signals. i.e. the audio and the video gets struck. No
problems with all the other channels.

for instance, channel 710 is one such channel where the

signals are weak. i.e. while viewing channel 710, i pressed
organiser ----> system settings ----> signal test, where I would
find that the signal strength would fluctuate from 0 to 70
and that only the audio and video would get struck, by struck
i mean it would play for few seconds, then for 2-3 seconds
same screen and then again it plays...

The above stated problem is not existing always. when I

checked now for the same channel 710 there is absolutely
no problem.

Am trying to say that the problem is not consistent, the

problem existed this afternoon and no problem now likewise
yesterday morning the problem existed and yesterday
afternoon no problem.

why is this happening. how to fix this permanently. kindly

educate...

VG

^^ Every DTH use multiple TPs and the signal quality and
strength will differ for each TP. It seems like the TP
containing that channel is not getting proper signals. You
need to align the dish antenna properly.

ub
Hi,

Can a UK Sky Digital HD Recorder be programmed to use

with Tata Sky in India? If yes, how can the firmware be
upgraded to Tata Sky?

Regards

VG

^^ No. You cant install Tata Sky firmware on Sky STB.

ub

Thanks so it means my box is next to useless now. I will

need to find other usage for it.

Regards

Binu

Sir,
My tatasky hdmi signal works well with tv , but when i
connect to lcd projector it shows a background magenta
color. projector works fine with signals from blue ray ,dvd
etc..
Can you help me solve this?

manohar bhide

pl tell me brand/model number of 'HDMI to VGA converter

with separate audio pin to connect Tatasky HD+ STB to acer
AL1916W monitor.

prasad

Can I use indian tata sky receiver in Oman with its own lnb
and dishtv's dish

VG
^^ You can use any DTH dish antenna but I'm sure whether
the service will be available in Oman or not. You should ask
to Tata Sky CC about this.

@manohar bhide
You should search on online teleshopping websites such as
flipkart, amazon, etc. You'll find many.

@Binu
Try to change the HD resolution from the STB settings.

RK Das

Dears

I need yours support I have Dish Nepal STB Box. Possible to

use Free dish TV.

Shahir

Hello Sir you are awesome........................................ but

please tell me how to record channel in tata sky please tell
me in steps Thanks in advance

Himanshu

Hello, I am using Airtel Digital HD with one TV. Now it is

posiable to use more than one TV without multi connection
with different channel access.

VG

^^ No. To watch different channels, you'll need to use multi-

TV connection.

teilang

may I know why the remote of tata sky not working even
pressing at any button but no reaction from set top box even
the light in the set top box don't blink...help me
VG

^^ Did you try to change batteries of your remote?

niyamat khan

mere pass tata sky hai jo ki 5 year old h kiya ise is method
se open kiya ja sakta h

Karthik

Hi VG ,
I am not able to get 'Please wait Intialising' but instead I am
getting 'Set up box starting up'
Please help me VG .

VG

^^ The option "Please wait initializing" appears just before

"Setup box starting up".

rawat

Hi VG, Hows you? You are really appreciable to provide such

hidden secrets of electronic gadgets.

VG, I have quetion regarding only Airtel DTH. I have two

airtel DTH connection with set top box One is HD and Other
SD with seperate antena . Both connection have differnet
customer id.

Can i insert and play SD card viewer in our HD set top box?
is it posible.
As per airtel tech guy, It can not be possible. Card viewer
linked with set top box. you can not not insert other set top
vox card in your HD set top box.

please give your suggention.

VG
^^ Thats true. You cant use any STB viewer card with
another STB. The card must be activated on the STB at
server end first.

Ajay

Hi VG,

I have a Tatasky HD Set Top box connected to a 4 month old

Sony LED HDTV (almost new TV)
The picture has become full screen suddenly with no upper-
lower black strips and the resolution is also not good
enough.
The sound level have to kept high on TV remote (say 50-60)
instead of 10-15 earlier.
This problem has appeared suddenly.
please help.

VG

^^ First issue seems related to Zoom feature of your TV.

There should be a button on your Sony TV remote to change
the screen size. Set the size to normal or full view. It'll solve
picture size issue.

Regarding volume issue, open set top box settings by

pressing Organiser button on Tata Sky remote and under
user settings, you'll get sound or audio settings option. Set
the volume level to full there and save the settings.

Shazeb

hi..vg ....unable to receive signal... signal is coming and

going repeatedly on my tata sky stb... (multi tv) ...weather
conditions are good but still the problem persists..
please suggest me something to get the signals back.... can
I master reset my stb..?? (if yes then plz tell me the steps
after master reset )
thank you..
VG

^^ You can master reset using System Settings menu.

Srikanth

I have a Tata Sky HD set top box. The last 3 months around
15 channels (including all English news channel, Star World,
Romedy Now, MTV Indies) disappear at about 9:30
pm(Message:Your set top box is not receiving signal) and
reappear the next morning. Any advice on how to deal with
this would be helpful. Thank you.

VG

^^ Must be a problem in antenna alignment. I think your dish

antenna needs to be installed on a different location.

dinesh

Recently bought a TATA SKY HD stb, ihavea samsung smart

tv j6300 which has a record option and worked for local
cable conections. Although i'm aware that the stb i
purchased doesn't support recording but i was in the hope
that the recording option in my tv might record the channels
in stb but no luck there. Is there any alternative way for
recording. I dont want to purchase the tata sky hd+transfer
which costs around 10k

RAVI

how can i use reliance dish TV as RF to AV ,nothing to do

with Reliance LNB.
i will connect only RF input,i need to take out AV.

anupam

I have a tatasky HD package, but no HD set top box since i

an old TV set-- videocon jumbo 34 inches.
Recently I bought a 32 inches LED TV, which is in my
bedroom. Usually my young daughter watches cartoons and
nursery rhymes on this tv through a pendrive. It has not
cable/DTH connection.

My in laws have shifted with me and they too have an old tv

without any connection.

Usually we all watch TATASky, which is installed in the

jumbo kept at the living room. How can I watch free to air
channels on two TVs. I intend to shift the LED to the living
room with TATA sky HD connection. I want to have free to
air channels for the old TVs. What do i do? Whats the best
solution? pls suggest

VG

^^ You can go with DD Free Dish and can watch many FTA
channels.

Rohit

Hi VG,

I read your all comments..i want to just say above

mentioned details you guided very well.

:)

Surendra Kumar

Dear Sir,

mai surendra kumar halol gujarat se mai english me nahi

likh sakta is liye hindi me likh raha hu pls meri help karere
tata sky jo srecat service hai kaise karna ha thoda guide
kare kyoki net per jo demo diya hai us hishab se nahi ho
raha hai mai abhi new connection liya hai
pls guide in hindi tnx
PRM

I have a TataSky HD recording set top box. I have a problem

in receiving signal in one terminal. Only T1 works or T2 does
not show signal. When I do the Master Reset it shows signal
quality (60%) and strenght (60%) in both T1 and T2
terminals and signal lock are closed for both T1 and T2. But
after exiting the Master Reset only T1 terminal shows signal
quality (50%) and signal strength (50%) and signal lock
closed. T2 shows blank signal quality and signal strength
and the signal lock also shows open. Because of this I am
not able to see all channels as one terminal is not working.
Kindly advise what could be wrong here. TIA.

VG

^^ Are you using splitter to connect single cable in both

tuners or you have separate cables for both tuners?

PRM

No VG, I am not using any splitter. I have two separate

cables coming from the dish.

VG

^^ Did you try to interchange the cables? It'll clear if the

cable is not receiving signals or the tuner is faulty in set top
box.

PRM

Yes I did interchange the cables. If I interchange it toggles

from T1 to T2 and vice a versa. But still only one terminal
will work, other terminal will not work. Btw, occasionally the
second terminal comes but then its signal quality shows
zero. I have checked both the cables for breakages etc with
a multimeter and it shows ok.
Where I am absolutely confused it whenever I am doing
Master Reset, both T1 and T2 are show good signal strength
(60%) and good signal quality (60%) . But once I exit the
Master Reset only one terminal will work other remains
blank, with occasional flickering signal strength and zero
signal quality in the second terminal)

VG

^^ It seems a hardware problem to me. It might be possible

that one tuner is faulty or loose in your set top box. You
should ask for technician visit.

Brajesh Kr Dubey

Hi, I have LED Monitor (it was being used for my desktop
PC) with VGA interface, no HDMI, without speaker, AIRTEL
DTH HD Box with remote, LNB, ANTAINA, CABLE.
So, Please let me know that how to configure these
hardware for DD Chanel's free to air telecast. THANKS.

VG

^^ You'll need to purchase a new FTA set top box to watch

DD Free Dish channels.

Sasikumar G

I want Airtel HD DVR secret menu.

My Hard drive problem and found error code HDD001 i cant

able to record. Pls confirm how to solve this issue

Rakesh

I have resory factory seetings of my airtel set top box now i

am not getting signals lock on first installation setup. can
you please help me to resolve error b001.I am not geeting
signal by setting transponder.
VG

^^ If you cant get signal lock after reset, it means there is

some problem in dish antenna alignment. You should
contact customer care or technician for the visit.

sid

is it mandatory to have mpeg4 now ? Technician told me it

is but its charging 700 for that while on site it says its free to
exchange the same with mpeg2.

Aranya Vats

Hi VG.. I m a Tata Sky HD Customer and want to use

Fastway HD Service. Could the Tata Sky box be unlocked to
use local Fastway Cable HD Services (With the help of any
technician). Please guide

VG

^^ No way.

mukesh

hello sir,I am a new user of this site. I also install dish

antena.I am asking you that '' is there any secret to watch
only FTA channals on dish tv without paying any charges.
2nd what we should do to watch maximum channals on FTA
set top box

VG

^^ You cant watch FTA channels without paying on Dish TV

STB. You can purchase an FTA STB from market and then
replace DishTV STB with FTA STB. Then you'll be able to
watch FTA channels of DD Free Dish.

KS Rao
Dear VG,
I have Zenega cd 1004is, Two days back stopped viewing
channel and displayed a message, check the connection
properly. when i switch off the power and started after some
time it works and again after 1 hr same message displayed,
the next day the same problem arises with in 5 minutes
there after the message persisted. When i contacted to
customer care he guided me press Menu button from
remote control, and go to system setup after go to Erase
flash FS press ok, after done warning msg came " This will
causes all the data stored in the box be erased, he guided
press ok, after that to take few minutes long channel search
displayed and press ok, but screen shows no signal can't
updated channels, After that the customer care person told
to me its to be checked by Technician we can't do it and to
pay some charges, i said O.K, this happen in morning around
9A.M, same day Evening Technician came and checked the
LNB cable to which is connected with box by his instrument
and told Setup box inside hardware problem, inside power
card gone to be replaced, he told Input signals which are
coming from LNB to box o.k but from set box out put
signals are not O.k due to power card and he connected
another same set box, from that i am viewing channels, for
replacing the box he charging again amount apart from
visiting charges, i refuses it, My old set up box green light is
glowing, Technician again reconnected my old setup box
and press the menu button and press the Forced software
upgrade, now the message is can't upgrade due to no signal,
signal strength and quality shows 0%, Frequency (MHZ):
12688, Symbol Rate (Kbps): 27500, Polarization: Vertical,
FEC Inner: 3/4. Pl. let me understand what the problem is.
Pl. help me how to fix the problem.

VG

^^ Yes. It sounds like a hardware problem in STB. You'll need

to pay charges for STB replacement and visit. Every DTH
charges for hardware replacement and technician visit.

Sunish

Hi VG.

I am using tata sky set top box. From past three days I am
facing the sound problem. while watching any channel, the
sound of my TV goes off and automatically comes. Its so
frustrating. Is there any fix for this issue

VG

^^ Which cable are you using to connect STB with your TV?
Is it HDMI cable?

Sunish

Yes VG it is HDMI cable. I am not sure weather its a set top

box issue or TV mother board is damage. Till yesterday the
sound was of and off but today, I am not getting any sound.
I tried switching the HDMI cable end, even tried 2nd port
HDMI2 but no sound is coming.

It is only one year old 42 inch LED, would never imagine

such problem could come.

would you be able to suggest any fix for this? Thanks in

advance for your help.

VG

^^ It seems a problem in the cable itself. Try with another

HDMI cable.

Sunish

Thanks VG!
I do have one old portable TV set and when I connect my set
top box with VGA cable, to portable TV I am getting the
sound absolutely fine.

I checked the sound by using pen drive but TV is not able to

produce any sound. So might be possible there is issue with
the TV set only

Still thanks for your help.

VG

^^ Of course. Since your TV is very old, the HDMI

functionality might not work properly.

Sunish

Hi VG.

The TV which has problem is only one year old. The another
one which is portable that I tried with VGA cable and it
worked, but the new one when I connect with HDMI cable is
not producing the sound. So I assume there is problem with
my new TV set only :)

Raj

mai chahta hu ki mera setup box paid channels free agar koi
hack karne ka tarika hai to batiye secret menus ke fayede

Raj

mai chahta hu ki mera setup box paid channels free agar koi
hack karne ka tarika hai to batiye secret menus ke fayede
batiye

Amit

How to access Installer setup or hidden Menu for Videocon

D2H 4K STB?

VG
^^ Select satellite management option and it'll ask for a
code. The correct code is 4th, 6th, 8th and 10th digit of your
D2H card number.

Krishna

Hello VG...
in context to Amit question..

In 4k STB satellite management is not hidden you just need

to know the correct code.
In my case, I remember when the guy came to install 4k STB
and called technical center to activate services. that
Technical center guy remotely trigger some menu/screen
and did lot of changes.

that menu/screen is no where in general STB menu option.

Any clue? How to access that?

VG

^^ Afaik there is no hidden menu in Videocon STB.

Sudi@@

Hi VG. Need info regarding Signal Strength and Quality in my

Airtel HD+ setup box..strength is 70% and quality is 15%..I
have asked airtel guy who comes for installation regarding
it..he said you are getting maximum strength and
quality..but does only 15% quality is maximum or enough?
and is there any process to enhance the quality and strength
on my own without their help? Please help me!!! Thanks in
Advance...

VG

^^ Generally the signal strength and quality should be 60-70

and many people get upto 80-90. There might be some
problem in the wire connecting STB to LNB. You can try to
replace the wire with a new one.

Radhakrishnan

Hi VG
Do you know the electronic pairing code for the new Airtel
Digital Set Top Box model number MBSN-H412. Required
for pairing with IR Blaster on Sony Bravia 4K TV.

Many thanks,
Best regards,
RK

VG

^^ No. Didn't you get any manual with it containing codes?

Radhakrishnan

no manuals given with Airtel STB MBSN-H412 and unable to

get the code. it is a new set top box manufactured by Jabil
Circuit India Pvt Ltd. for Mybox Technologies Pvt Ltd. New
Set Top Box with 8 GB pendrive for recording. Any way I can
find out the code for pairing with Sony IR Blaster. Appreciate
your help.

VG

^^ No manual with Sony IR blaster? You can look for the

code at their website.

DK

Thank you for providing the hidden menu codes. I was able
to open the TAta Sky HD+ and change the HDD. Two things
to keep in mind. The screws on the back of HD plus box
have some protection in it. So one needs to figure out how
to open those. Once you replace the HDD use the format
disk option and press the buttons as shown on screen. You
will be all set. the HDD was changed after 5 years of
continuous use of tata sky box, it was never shut down.

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