ABRAHAM RALPH WILCOX

2667 Musikili Rd. Leopards Hill Rd. Lusaka Zambia

+260 960 992 720, +260 966 321 463
abew1985@phenetics.com, awilcox19@gmail.com

PROFESSIONAL EXPERIENCE

LUO NATURALS Nairobi, KE

Founder 2015 Present
Designed a fully interactive e-commerce website with an innovative team of web developers.
Created and implemented new cosmetic products for global distribution.
Conveyed business success to various investors.
Designed a logistic system to support distributing cosmetics to the consumer.

PHENETICS Austin, TX
Co-Founder 2011 2015
Led and managed a team of over 8+ talented individuals in developing an enhanced search engine.
Created and implemented social media technology to assist Facebook and Google.
Obtained Venture Capital connections in Silicon Valley.
Produced marketing, management, financial, and operational business plan information.
Enabled team members to join prominent companies such as Amazon.com, Apple, & IBM.

UNIVERSITY OF FLORIDA Gainesville, FL

I.T. Support Services 2007 2009
Developed media presentations for office personnel, with an emphasis on Microsoft Power Point.
Worked alongside senior management in cross departmental teams.
Acquired useful resources for in-house programmers to complete mission critical objectives.
Utilized Microsoft software and database resources.
Worked to implement solutions within the University of Florida University Athletics Association system.

JEFF MONTGOMERY ASSOCIATES (CHEVRON) Gainesville, FL

Sales Associate 2006 2007
Aided customers with various product purchasing decisions.
Maintained continuous relations within the sales environment.
Supported high level managers with reliable and dependable reporting information.
Trained employees on business operations.
Worked in different departments & roles to facilitate customer support.

FEDEX KINKOS Gainesville, FL

Digital Print Consultant 2005 2006
Utilized production equipment to assist customer needs.
Maintained a clean and organized work environment within the production center.
Trained and assisted co-workers with work related duties.
Utilized many graphic design software, including the most prominent Adobe Photoshop.

ALACHUA COUNTY SHERIFFS OFFICE, Fl Gainesville, FL

False Alarm I.T. Technician 2004 2005
Provided alarm safety services to customers within the city of Gainesville and Alachua county.
Provided marketing and promotional materials for False Alarm Reduction Unit.
Assisted co-workers and customers with desktop publishing resources.
Allowed continuous customer feedback throughout the alarm division.

DEMO (PACIFIC SUNWEAR CORP.) Gainesville, FL

Apparel Sales Associate 2003 2004
Aided Customers with various retail needs.
Supported managers with solutions required for demanding store operations.
Assisted managers with monetary transactions.
Continuous training on essential store-related updates and objectives.
Assisted valued clients with product information.

Causes Abraham cares about: Culture, Environment, Health, Humanitarian Relief, Poverty Alleviation.
Abraham R. Wilcox
ALACHUA COUNTY SHERIFFS OFFICE, Fl Gainesville, FL
Desktop Support Technician 2000 2002
Supplied database information for A.C.S.O. detective use.
Assisted with Microsoft Windows operating system technical support.
Assisted A.C.S.O. deputies in information gathering and performing database search tasks.
Created in-valuable relations with key employees working within the C.I.D. Criminal Investigations Division) branch.

EDUCATION EXPERIENCE

UNIVERSITY OF FLORIDA Gainesville, FL

Bachelors of Science Degree in Fire & Emergency Services, 2013
Certified Emergency Medical Services Management

SANTE FE COLLEGE Gainesville, FL

Associates of Arts Degree in Business Administration, 2008

CERTIFICATION

AMERICAN HEART ASSOCIATION/ GATOR CPR Gainesville, FL

Heart Saver CPR, 2014

Federal Emergency Management Agency Washington, DC

F.E.M.A. Certification: IS-1, IS-22, IS-100, IS-200, IS-240, IS-241, IS-242, IS-275, IS-288, IS-324, IS700, IS-702, IS-800 2011 2013

FLORIDA FIRE TRAINING INSTITUTE Melbourne, FL

Fire Fighter I & II, 2011

SANTE FE COLLEGE Gainesville, FL

Emergency Medical Services First Responder, 2008

VOLUNTEER EXPERIENCE

USAID (PACT World) Lusaka, ZM

App Developer, 2016

UNIVERSITY OF FLORIDA SMATHERS LIBRARY Gainesville, FL

Technical Assistant, 2012

HENNY PENNY PRODUCTIONS Colquitt, GA

Film and Media Designer, 2007 2009

STUDIO PHILIP SIMMONS Charleston, SC

I.T. Consultant, 2009

ADDITIONAL SKILLS
+Proficiency
WPM typing speed
in web with 97%
design, accuracy.
mobile Over
application 15+ years Video
development. experience inalong
editing, the
Information
with graphic design software such as Adobe Suite. Knowledge of PC &
Technology field. hardware. Software applications operating on Linux,
Notebook computer
Windows, and Apple O/S's.
Concrete problem solving, debugging and testing skills. Extensive experience with
Microsoft Office applications. Strong foundation in team leadership, customer
service.Project management methodologies include Waterfall and Agile. Over 75+
WPM typing speed with 97% accuracy.

Working knowledge in networking, wireless communication technologies. Along

with knowledge in 3D modeling and C.A.D. cloud management, especially
Amazon Cloud Services (EC2). Comfortable with online and offline security
protection, Firewall rules, anti-virus, & more. Invented a device that cools
overheating notebook computers (US Patent # 7,173,819).

Over 16+ years experience within Information Technology & Communication field.