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Azami Zaharim, Yuzainee Md Yusoff,

Mohd. Zaidi Omar, Azah Mohamed,


WSEAS TRANSACTIONS on ADVANCES in ENGINEERING EDUCATION Norhamidi Muhamad, Ramli Mustapha

Employers Perception towards Engineering Employability Skills In Asia


AZAMI ZAHARIM1, YUZAINEE MD YUSOFF 3, MOHD. ZAIDI OMAR2, AZAH MOHAMED1,
NORHAMIDI MUHAMAD1, RAMLI MUSTAPHA2
1
Head Center for Engineering Education Research, Faculty of Engineering and Built Environment,
2
Associate Fellow Center for Engineering Education Research, Faculty of Education,
Universiti Kebangsaan Malaysia,
43600 UKM Bangi, Selangor Darul Ehsan,
MALAYSIA
3
Department of Sciences and Mathematics, College of Engineering,
Universiti Tenaga Nasional,
43009 Kajang Selangor Darul Ehsan,
MALAYSIA
1
azami@ vlsi.eng.ukm.my , 2yuzainee@uniten.edu.my, 1zaidi@eng.ukm.my, 1azah@eng.ukm.my,
1
hamidi@eng.ukm.my, 1ramlee@ukm.

Abstract: - Employers nowadays place main concern on and give emphasis to employability skills in
potential engineers which caused a significant increase in unemployment among engineering graduates
in Malaysia. There are several discussions and studies on What types of skills and abilities are needed
in the workplace? How the government and higher education overcomes this rising phenomenon? This
study attempts to look into engineering employability skills that have been required for their new
engineers by other countries in Asia such as Malaysia, Japan, Singapore and Hong Kong. This paper
will put forward a list comprised of the essential skills needed by these four countries, and compare the
existing similarities and differences of these enlisted skills. Information was gathered from articles,
journals, papers and reports. The findings indicate that these countries have published reports on the
necessary frameworks of employability skills to prepare engineering graduates for the employment
today and in the future. Overall, the studies suggest that the engineering graduates should acquire a set
of generic skills such as communication skills, problem solving and interpersonal skills.

Keywords: Engineering, graduates, employers, employability and generic skills.

1 Introduction Therefore, engineering graduates obviously


Bianca K.& Peter F. [3] defined engineering as: need to have a certain skills to help them
Engineering is a profession directed applying and practicing the knowledge
towards the skilled application of a effectively in workplace. The skills are generic
distinctive body of knowledge based on skills and lately known as employability skills.
mathematics, science and technology, Robinson [25] defined employability skills as
integrated with business and those basic skills necessary for getting,
management, which is acquired through keeping, and doing well on a job. Others
education and professional formation in described employability skills as the skills that
a particular engineering discipline. can be teachable [19] and transferable [29].
Engineering is directed to developing, The concept of employability skills in any
providing and maintaining infrastructure, disciplines have a common purpose which is to
goods and services for industry and the be practised effectively in the workplace [6].
community. Most of the countries developed the national

ISSN: 1790-1979 306 Issue 9, Volume 6, September 2009


Azami Zaharim, Yuzainee Md Yusoff,
Mohd. Zaidi Omar, Azah Mohamed,
WSEAS TRANSACTIONS on ADVANCES in ENGINEERING EDUCATION Norhamidi Muhamad, Ramli Mustapha

frameworks on employability skills as a guide skills. Employability skills have becoming


for employers and employee as well for popular since 1980. This term has been given
graduates. However, rapid changes occurring in and replaced with other expressions which differ
the world require the frameworks to be up-to- across continentals. It is sometimes referring to
date as needed in a workplace. The institutions generic capabilities, transferable skills, basic
of higher learning around the world also are skill, essential skills, work skills, soft skill, core
very much concerned on their graduate skills, core competencies and enabling skills or
employment. They play significant roles in even key skills [7; 13; 17; 29].These non-
developing and enhancing the employability technical skills have been played an important
skills to their students by providing certain role for a graduate in getting employed and
courses, seminars, workshops, industrial doing well in the workplace [6].
trainings, practical trainings and etcetera. The focus of the study is to investigate the
Employability upon graduation is a major set of engineering employability skills required
priority for most of engineering students. for engineer entry-level in several countries as
According to Mohammad [21], new and fresh mentioned above. The set of employability
engineering graduates these days confront with skills identified in those four countries shows a
more challenges and competitions in getting number of similarities and differences on the
employed compared to previous graduates. He employability skills required in entry-level
points out that the excellent academic degrees engineering graduates. Employers expectation
alone are inadequate as employers are definitely and perception play an important role in
required potential engineers for competencies determining the essential skills needed.
and capabilities in generic skill since
globalisation demands the companies to be more
competitive in their management system. 2.1 Malaysia
Engineering graduates are required to possess Engineering graduates in Malaysia have good
the employability skills to help them practising basic engineering knowledge [22] and they do
their knowledge and technical skills effectively. not lack of technical competency [16].
This study was part of the ongoing initiative to However, employers in Malaysia complaint on
assess employers expectations on the the graduate-level job applicants are lacking
importance of the employability skills and generic skills [16]. Employers and leading
competencies acquired by engineering graduates engineers agreed that local engineering
in Malaysia, Japan, Singapore and Hong Kong. graduates are lack of oral and written
The objectives of this paper are; firstly, to communication skills [11; 1 ;2]. The study done
examine the various engineering employability by Hassan [11] also shows that there is an
skills that have been identified by several urgent need for engineering programmes to
countries in Asia such as Malaysia, Japan, improve in all areas, especially in non-technical
Singapore, and Hong Kong. Secondly, is to aspects of engineering education. In other
compare the existing similarities and differences words, the education programmes are
of engineering employability skills needed by recommended to enhance employability skills
employers in these four different countries. by emphasizing on improvements in the non-
technical skills aspects amongst undergraduates.
The Employability Skills Framework
2 Engineering Employability Skills developed by Hassan had listed thirteen (13)
Required By Employers most important generic skills acquired by the
Engineering employability skills, also known as engineering graduates [11; 2]. The skills are
generic skills are highly related to non-technical based on criteria emphasized for professional

ISSN: 1790-1979 307 Issue 9, Volume 6, September 2009


Azami Zaharim, Yuzainee Md Yusoff,
Mohd. Zaidi Omar, Azah Mohamed,
WSEAS TRANSACTIONS on ADVANCES in ENGINEERING EDUCATION Norhamidi Muhamad, Ramli Mustapha

skills from the Accreditation of Engineering 10 shows ten (10) out of thirteen (13) most
Programmes (EAC) Manual. The finding important skills expected by employers.
indicates that most of Malaysian employers
agreed to the outcomes of EAC manual. Table

Table 1: Engineering Employability Skills developed by Ministry of Higher Education

No. Skills Description


1 Communication the ability to present ideas with confident and effective
effectively through aural, oral and written modes, not only with
engineers but also with the community at large
2 Competent in application the ability to use the techniques, skills, and modern
and practice engineering tools
3 Interpersonal or team the ability to function effectively as an individual and in
working skills a group with the capacity to be a leader or manager as
well as an effective team member
4 Engineering problem the ability to undertake problem identification, apply
solving and decision problem solving , formulation and solutions.
making skills
5 Apply knowledge of the ability to acquire and apply knowledge of
science and engineering engineering fundamentals.
principles
6 Competent in specific the ability to acquire in-depth technical competence in a
engineering discipline specific engineering discipline.
7 Understand professional , the ability to understand the social , cultural, global and
social and ethical environmental responsibilities of a professional
responsibilities engineer, and commitment to professional and ethical
responsibilities.
8 Lifelong learning the ability to recognize the need to undertake life long
learning, and possessing / acquiring the capacity to do
so.
9 Engineering system the ability to utilize a systems approach to design and
approach evaluate operational performance.
10 Knowledge of the ability to continue learning independently in the
contemporary issues acquisition of new knowledge, skills and technologies.
Nowadays, the use of information, communication and
computing technologies are very essential in the
knowledge-based era.
Sources: [11; 5]

2.2 Japan worker to be employed on a continuous


In Japan, the Malaysias Look East Policy basis.[13]. The term employability skills
model, defines employability as skills that replacing work skills was initiated by the
enable worker mobility and skills that are Education Special Committee of the Japan
demonstrated in a company and that enable a Federation of Employers Association. Japanese

ISSN: 1790-1979 308 Issue 9, Volume 6, September 2009


Azami Zaharim, Yuzainee Md Yusoff,
Mohd. Zaidi Omar, Azah Mohamed,
WSEAS TRANSACTIONS on ADVANCES in ENGINEERING EDUCATION Norhamidi Muhamad, Ramli Mustapha

employers did not expect job readiness from of 20 required employable attributes of
fresh graduates but did put on value on the graduates [4]. On the other hand, Nguyen [23]
possibility of future development. They studied on industry employers, found out that
considered the new graduates as raw these Japanese employers requirements are
material and believe that this new graduates grouped into two (2). First, the requirement on
could become a powerful components to scientific knowledge obtained graduates.
organization through continuously in-house Second, the requirement on employable
training programs.[12]. personal qualities possess by graduates. The
Since 2000, a practical industrialized second requirement had enlisted the
curriculum in engineering had engaged to the employable personal qualities according to
Japan Accreditation Board for Engineering the importance of each personal qualities as
Education (JABEE) guideline to integrate shown in Table 2. It indicates that
employable personal qualities and requirements communication skills, responsibility and
into the academic curriculum in order to initiative were among the employers most
generate skilled engineers. According to required personal qualities in potential
Kasahara (2001) and Owa (2001) as reported in employees. In addition, Nguyen also revealed
Nguyen [23], they both agreed that Japanese the engineering students perception of the
graduates lack the initiative and problem- important employable personal qualities, as
solving skills that are most needed by industrial shown in Table 3. The survey by Nguyen [23]
employers. They also pointed out that new on engineering students perception of the
engineers are required taking more importance of employable personal qualities
responsibility on social and respecting the indicates a small number of differences
environmental concerns of the wider perceptions compared to employers
community. According to Hideo, the requirement. However, they both agreed that
engineering ethics and enhancement of communication skills, responsibility and
communication capability [12] is an additional initiative are important personal qualities to
new skills required in Japan. Nguyen [23] Japanese graduates.
reviewed a study by Chino which reported a list

Table 2: Employable personal qualities required by Japanese employers

No. Personal skills Attitudes Traits


1 Communication skills Responsibility Initiative
2 Personal presentation skills Optimism Sensitivity
3 IT and computer skills Curiosity Flexibility
4 Problem-solving skills Ambition Individuality
5 Leadership skills Desire for challenge Sincerity
6 Visioning skills Cooperation Creativity
7 Goal-setting skills Vitality A balanced personality
8 Self-assessment skills An entrepreneurial mind
Sources: Nguyen [21]

Table 3: The engineering students perceptions of the importance of employable personal qualities

No. Personal skills Attitudes Traits

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Azami Zaharim, Yuzainee Md Yusoff,
Mohd. Zaidi Omar, Azah Mohamed,
WSEAS TRANSACTIONS on ADVANCES in ENGINEERING EDUCATION Norhamidi Muhamad, Ramli Mustapha

No. Personal skills Attitudes Traits


1 Communication skills Responsibility A balanced personality
2 Problem-solving skills Cooperation (Work in team) Initiative
3 Goal-setting skills Desire for challenge Flexibility
4 Personal presentation skills Vitality Sincerity
5 Visioning skills Curiosity Creativity
6 IT and computer skills Ambition Individuality
7 Leadership skills Optimism Sensitivity
8 Self-assessment skills Entrepreneurial mind.
Sources: Nguyen [21]

Nguyen study indicated that Japanese students increase a worker's effectiveness. There are ten
rated themselves poorly in communication and employability skills are considered as ...
presentation skills and they also dissatisfied workers can transfer and apply these skills
with their personal traits in taking initiative and across industries and jobs [26]. Table 4 shows
having flexibility, however those skills were the employability skills identified by WDA.
being rated as significant fundamentals by
employers [23]. Table 4: Ten (10) employability skills
identified by WDA.

2.3 Singapore No. Employability skills


Republic of Singapore is the nearest neighbour 1 Workplace literacy & numeracy ,
to Malaysia. Various reports stated Singapore is
2 Information & communications
lacking of labour productivity, and flexible and
technology,
adaptable workers, since Singaporean often
3 Problem solving & decision making,
inflexible and fussy [28]. Graduates in
Singapore nowadays also need to have basic 4 Initiative & enterprise,
multi-disciplinary knowledge skills and a 5 Communication & relationship
mindset on top of having creative minds management,
[27]. Siu in his study [27], reports there is a 6 Lifelong learning,
need for engineers to communicate using visuals 7 Global mindset ,
and in his opinion a graduate without visual 8 Self-management,
literacy would be considered as incompletely 9 Workplace-related life skills
educated. Singapore considers the development 10 Health & workplace safety
of manpower and workforce are important
element for successful industrial and economic Employability skills system developed by WDA
development [27]. In 2004, Singapore is recognised by industries and employers, and it
Workforce Development Agency (WDA) becomes guidance to workers, potential
introduced the Singapore Employability Skills workers, graduates, industries and employers in
System (ESS). The system is part of the Singapore [26]. The system (ESS) was designed
Singapore Workforce Skills Qualification to equip workforce with updated generic and
(WSQ) that has indicates a set of generic portable skills that help employees to adapt to
employability skills that applicable to all new workplace.
industries. The skills have been identified in As stated earlier, one of the most important
helping to enhance workers abilities and to literacy skills needed for a graduate to work

ISSN: 1790-1979 310 Issue 9, Volume 6, September 2009


Azami Zaharim, Yuzainee Md Yusoff,
Mohd. Zaidi Omar, Azah Mohamed,
WSEAS TRANSACTIONS on ADVANCES in ENGINEERING EDUCATION Norhamidi Muhamad, Ramli Mustapha

effectively in the workplace and in society is No. Employability skills


visual communication. Normally, Singapore 4 English language proficiency,
engineering undergraduate curricula consist of
5 Numerical competency,
basic literacy skills like language, mathematics
6 Information technology literacy,
and computer literacy in addition to a set of
skills in their core subjects in engineering to 7 Management Skills
develop the skill in graduate [27]. As a result, 8 Chinese language proficiency.
literacy and communication become first two According to Lau and Pang study, they
essential skills in Singapore Employability suggested Hong Kong graduates to build up
Skills System (ESS). confidence through better communication and
negotiation skills in order to make known the
talents and achievements own by graduates [18].
2.4 Hong Kong
In Hong Kong, Centre for Enhanced Learning
and Teaching at the Hong Kong University of 3 Conclusion
Science and Technology funded and introduced There is ample evidence all around us of the
an online personal-development-planning and many employability skills have much impact on
portfolio-showcasing tool, called the Portfolio capabilities of new entry-level job applicants to
of Essential Attributes, Knowledge and Skills get a job. Labour market conditions for
(PEAKS) [14]. This system allows students to engineering graduates today are particularly
display their key attribute, knowledge and skills tough due to globalization and competition as
to potential employers. The development of this the numbers of graduates are continuously
electronic portfolio was based on several increasing. Competitions among themselves
sources including the feedback from Hong Kong become more competitive. Engineering
employers on their assessment to the fresh graduates worldwide should have acquired
graduates who entered their workforce [24]. In certain employability skills to be aggressive and
1989, the Hong Kong Government's tertiary competent. They need to embrace themselves
education increased the first degree intake, with suitable softskills more than ever to stay
resulting overflow of graduates into the labour competitive. The students that serious on their
market [18]. This also led to the employers to employability skills can obtain and strengthen
look for other knowledge and skills that their work-readiness by going through industrial
important in the workplace as an additional to trainings or practical trainings or by getting help
academic qualifications [18]. Table 5 shows the from place of study to gain the ability to apply
abilities of fresh graduates including knowledge effectively in their future workplace.
engineering graduates according to finding of Engineers at present or in future must be able to
the survey taken on Employers Satisfaction do more. Not only performing technical tasks,
with First Degree Graduates Performance [9; but also having mission, vision, dedication,
24]. committed, determination and understand
professional, social and ethical responsibilities,
Table 5: Abilities of fresh graduates needed by and loyal to organisation.
employers in Hong Kong This study identified engineering
employability skills required by employers in
No. Employability skills four countries nearby including Malaysia. The
1 Work attitude, graduates who want to stay competitive should
2 Interpersonal Skills, fulfilled employers requirements. Table 6 shows
a set of employability skills required for new
3 Analytical & problem-solving skills,

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Azami Zaharim, Yuzainee Md Yusoff,
Mohd. Zaidi Omar, Azah Mohamed,
WSEAS TRANSACTIONS on ADVANCES in ENGINEERING EDUCATION Norhamidi Muhamad, Ramli Mustapha

entry engineer to be employed, and for


engineers to be successful in their profession.
The table also provides a similarity and
differences on skills needed by those four
countries. The four most agreed necessary skills
are communication skills, problem solving
skills, information technology literacy and
interpersonal or team working skills. Employers
from these four countries agree that good
communication skills to be very important
followed by soft skills such as problem solving
and interpersonal/teamwork skills. These skills Fig.1 Most four engineering employability skills
are vital and even more important than most required.
hard skills are lifelong learning and self
management skills are considered essential too.

Table 6: Engineering Employability Skills Required by Employers

No. Malaysia Japan Singapore Hong Kong


1 Communication Communication Workplace literacy & Work attitude
effectively skills; numeracy
2 Competent in Problem-solving Information & Interpersonal skills
application and skills; communications
practice technology
3 Interpersonal or team Goal-setting skills; Problem solving & Analytical &
working skills decision making problem-solving
skills
4 Engineering problem Personal presentation Initiative & enterprise English language
solving and decision skills; proficiency
making skills
5 Apply knowledge of Visioning skills; Communication & Numerical
science and relationship competency
engineering management
principles
6 Competent in specific IT and computer Lifelong learning Information
engineering skills technology literacy
discipline
7 Understand Leadership skills Global mindset Management skills
professional , social
and ethical
responsibilities
8 Lifelong learning Self-assessment skills Self-management Chinese language
proficiency.
9 Engineering system Workplace-related
approach life skills

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Azami Zaharim, Yuzainee Md Yusoff,
Mohd. Zaidi Omar, Azah Mohamed,
WSEAS TRANSACTIONS on ADVANCES in ENGINEERING EDUCATION Norhamidi Muhamad, Ramli Mustapha

No. Malaysia Japan Singapore Hong Kong


10 Knowledge of Health & workplace
contemporary issues safety
Sources: [2; 11; 23; 24; 26]

Employability skills such as teamwork, Engineering Education: Using Technical


communication, knowledge retention and the Attributes to Analyse the Employers'
ability to synthesize and make connections Expectation of Future Engineering
between courses and disciplines [2] are still not Graduates in Malaysia. In Proceedings of
been highlighted in engineering program in the 4th IASME/WSEAS International
higher education. Therefore, to prepare the Conference on Engineering Education
graduates for the world of tomorrow, higher (EE'07).Mastorakis N. and Dondon
education must develop and utilise appropriate P.World Scientific and Engineering
learning tools to the latest learning science and Academy and Society Press, 2007.
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Azami Zaharim, Yuzainee Md Yusoff,
Mohd. Zaidi Omar, Azah Mohamed,
WSEAS TRANSACTIONS on ADVANCES in ENGINEERING EDUCATION Norhamidi Muhamad, Ramli Mustapha

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Mohd. Zaidi Omar, Azah Mohamed,
WSEAS TRANSACTIONS on ADVANCES in ENGINEERING EDUCATION Norhamidi Muhamad, Ramli Mustapha

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