Documente Academic
Documente Profesional
Documente Cultură
Contents
10 The strategy
14 The highlights
34 150 years
42 Financial review
44 Group overview
48 Product category and operating segment review
55 Principal risks and uncertainties
57 Factories
Accompanying reports
AMS AOA
40.2 22.5
328000 191
Rural development
Water
Environmental sustainability
39% 182
Reduced our emissions per tonne of Achieved zero waste for disposal
product by 39% (cumulative since 2006) at 182sites (39% of total)
15666 9573
Trained 15666 women in business 9573employees trained on
and entrepreneurial skills human rights across the FTSE4Good
Countries of Concern
Our performance
Our performance is driven by our Nutrition, Health and Wellness strategy,
the engine of our value creation.
Our 2016 growth was at the Group sales (in CHF) Organic growth Real internal growth
high end of the industry. We
saw a solid trading operating 89.5 billion 3.2% 2.4%
profit margin improvement
and our cash flow grew
significantly. On the right is
a summary of the results we
achieved during the year.
2.76 +3.4%
Constant currency
2.30 +2.2%
Organic growth was 3.2%, with real internal growth reaching a three-year high
of 2.4%. Pricing was limited at 0.8%, with some improvement in the second half
of the year. Sales increased by 0.8% to CHF 89.5 billion, with a foreign exchange
impact of 1.6%. The Groups trading operating profit was CHF 13.7 billion with
a margin of 15.3%, up 20 basis points on a reported basis and up 30 basis points
in constant currency. We achieved this margin improvement while increasing
investment in brand support, digital marketing, Research and Development, and in
the new nutrition and health platforms. Net profit of CHF 8.5 billion was impacted
by several items, the largest being a one-off non-cash adjustment to deferred taxes.
Reported earnings per share decreased by 4.8% to CHF 2.76 for the same reasons.
Underlying earnings per share in constant currency increased by 3.4%. Operating
cash flow improved by CHF 1.3 billion to CHF 15.6 billion. Free cash flow improved
by CHF200 million to CHF 10.1 billion or 11.3% of sales. Based on these results, the
Board of Directors is proposing the 22nd consecutive dividend increase, underlining
our commitment to continuity, up from CHF 2.25 last year to CHF 2.30 this year.
During the year we confirmed our Nutrition, Health and Wellness strategic direction
with a newly articulated purpose that echoes the motivation of our founders:
enhancing quality of life and contributing to a healthier future. Those who started
our company were pioneers and entrepreneurs who were motivated by the needs of
society and overcame the challenges they faced with expertise and determination.
We share their values and their passion, passed down through the generations. Over
the last 150years your company has faced constant change. Today is no different.
This is the moment to put in place measures to ensure Nestl thrives in this new
environment. So, in this anniversary year, we made choices and investments that will
shape the future and ensure your companys continuing success.
Henri Nestl had a vision of a better world thanks to nutrition, an idea which is still
pertinent today. Through innovation we can help people to live healthy and fulfilling
lives. Innovation is our heritage, the foundation on which our brands are built,
but also a key enabler of future success. The strength and depth of our Research
and Development differentiates us from the competition, and helps us respond
to the major changes we see in society. We are constantly acquiring a deeper
understanding of nutritional science, and developing products and services with the
potential to help people to live healthier lives and to address rising healthcare costs
globally. One good example is our research collaboration with Samsung, which will
explore the potential of nutrition science and digital sensor technology to provide
new insights into healthy living. We continue to further extend the boundaries of
our Nutrition, Health and Wellness strategy with Nestl Health Science and Nestl
Skin Health. With their innovative pipelines of products designed to make a major
contribution to the health needs of large parts of the population, they offer the
promise of further growth and value creation.
We have always balanced investing for the long-term with delivering against our
current financial commitments to drive growth in todays challenging trading
environment. We have increased investment behind our brands and sustained it.
The Board of Directors took steps to ensure Nestls continuing success after the
transition necessitated by our changing roles. Peter Brabeck-Letmathe steps down
in April having reached the mandatory age of retirement after 12years as Chairman
and before that 11 years as Chief Executive Officer. Paul Bulcke resigned as Chief
Executive Officer at the end of 2016 after more than 8 years in the role, after the
Board put him forward for election as Chairman of Nestl at the upcoming Annual
General Meeting. The Board appointed Ulf Mark Schneider to succeed him as Chief
Executive Officer, a role he took up on January 1st 2017. Mr. Schneider was formerly
Chief Executive Officer of the Fresenius Group, a company that offers products and
services for dialysis, hospitals and outpatient treatments. This concludes a process
that the Board began more than two years ago to appoint a strong leadership team
to deliver the companys short-term and long-term performance goals.
During the year, in addition to the succession planning, the Board reviewed the
Nespresso business, Nestl Nutrition and Nestl Health Science. It examined our
talent development strategy and appraised the companys portfolio management
and the performance of the acquisitions of recent years. The Board also reviewed
how we track the external image of the company and travelled to China in order to
better understand the dynamics of our second largest market.
In 2016, Nestl partnered with R&R, a leading ice cream company based in the
UK, to create Froneri, a new ice cream, frozen food and chilled dairy business in
22countries across the globe. Building on each companys achievements, Froneri
brings together decades of business and manufacturing expertise to create a new
global player in the ice cream industry.
In this fast-changing world it is more important than ever that Nestl is consistent,
reliable and respected, in order to build trust. The consistency of our purpose:
enhancing quality of life and contributing to a healthier future, has led us to act
throughout our history as a responsible member of society. We strongly believe that
the private sector is more than just an engine for economic growth and job creation.
We are part of the fabric of society with its challenges and opportunities. As a global
company we can make a substantial, positive impact in society, and inspire and work
with others to achieve even more. Creating Shared Value describes what this means
in practice; creating value for our shareholders with projects or business opportunities
that at the same time benefit the communities in which we operate, and furthermore,
society as a whole. This Creating Shared Value approach to doing business was started
at Nestl ten years ago. We are heartened to see others in our industry and beyond
embracing the concept of shared value today.
Each day we touch billions of lives worldwide, from the individuals and families who
enjoy our products, to the communities where we live and work, and the natural
environment upon which we all depend. Our 42public commitments provide the
framework for our efforts in these areas, and our progress towards meeting them is
detailed in the Nestl in society report published alongside this Annual Review. They
are fully aligned with the United Nations 17 Sustainable Development Goals (SDGs)
which set out a vision for ending poverty, hunger and inequality, and protecting the
earths natural resources. The SDGs help to guide our actions around a common
agenda: an agenda to create a better world that we fully endorse and actively
contribute to.
We would like to thank our 328000 employees for their commitment to Nestl. It
is their hard work, alignment behind our strategy and dedication that enables us
to deliver on our promises. We also want to thank you, our shareholders, for your
continuing support, your confidence and above all for your trust. Rest assured
that our passion for nutrition, health and wellness, and our passion for quality will
continue to generate the sustainable, profitable returns you rightfully expect from us.
10
The strategy
the Nestl Healthy Kids Programme is teaching do that efficiently, effectively and responsibly. It
nutrition and encouraging physical activity. drives internal alignment behind our goals.
We want our products to be the healthiest and It is more important than ever to ensure that
the tastiest choices in each and every category resources are dedicated to the right projects,
we compete in. We use quality ingredients maximising the effectiveness of what we spend.
people know and trust, adding nutrients where We have a strong cost control culture. Through
appropriate. We are substantially reducing sugar, Nestl Continuous Excellence we continuously
saturated fat and salt. By communicating clearly improve our operations and deliver savings.
about the contribution each product makes With Nestl Business Excellence we simplify,
to a healthy diet, we are helping people make standardise and share. This is creating back-
informed decisions about what to eat and drink. office efficiencies, helping us to leverage our
Our new nutrition and health platforms, Nestl size and scale to deliver competitive advantage,
Health Science and Nestl Skin Health, allow us and unlocking resources. These are the fuel
to apply the knowledge we have developed with for growth, brand support, Research and
the most advanced Research and Development Development, innovation and renovation.
network in the industry. They enable us to We challenge ourselves continuously to look
develop products and services that meet specific for new opportunities and for areas where we can
needs of different parts of the population, to help make a contribution to the issues society faces.
address issues the world faces, for example rising This creates shared value for the communities
healthcare costs. where we operate and for our shareholders. We
By keeping ourselves relevant in this fast- are contributing to society while growing our
changing world, we can deliver industry-leading business. Trust is fundamental to our success.
growth. We work with agility, creativity and Trust helps deliver growth, creating shared value
discipline, constantly innovating and renovating for our shareholders and for society. Quality
our portfolio. Our Research and Development and compliance underpin that trust, and are the
capability ensures we maintain our leading best way to ensure the long-term success of our
positions in the categories we compete in, business.
driving growth throughout the portfolio. The Our strategy helps achieve our purpose:
innovation is broad-based across all categories, enhancing quality of life and contributing to a
brands and markets. It comes in many forms healthier future. Nestl is always anticipating and
from blockbusters like Nespresso, to renovating adapting to the changing world, guided by our
products to keep them fresh and relevant as we purpose and our values, as we have since the
have done with brands like Nescaf and Nescaf company started 150 years ago. Our purpose
Dolce Gusto, Nido, Milo and Maggi. defines why the world is a better place with
Digital innovation is a strong competitive Nestl, better for those who enjoy our products
advantage and a cornerstone of the companys and services, and for those who are affected by
future development. For some time now we our business. It is the inspiration for each and
have been creating a digital-first culture that every one of us in the company. It aligns our
enables us to manage and to benefit from the actions and creates a common language. It is
disruption digital is bringing. As the fourth the compass for our decisions and for everything
industrial revolution takes hold, we are confident we do. It helps ensure we remain a long-term
that we can capitalise on the efficiencies and the company delivering with short-term intensity,
opportunities digital brings. investing for future success while ensuring that
The Nestl Strategic Roadmap guides us in we meet the needs of the billions of people we
these turbulent times. The glue is our purpose touch every day, and the expectations of our
and values, and our culture. The roadmap says shareholders.
what we want to be as a company, what we want
to leverage as competitive advantages to fuel
growth, where we want to grow and how we will
Whenever, y
lit Cr Out-of-home
wherever,
abi ea consumption
however n
tin
ai
st
g
Su
Sh
are
nce
d Va
Complia
lue
Operational
efficiency
Our objective is to be the Premiumisation
leader in Nutrition, Health and
Wellness, and the industry
reference for financial
performance, trusted
by all stakeholders
Unmatched
Consumer N product
engagement es
tl l es and brand
cul n ci p portfolio
t u re p ri
, va l u e s a n d
Unmatched
People,
research
culture, values
and development
and attitude
Unmatched capability
geographic
presence
Competitive
advantages
14
Nestl business portfolio
At Nestl we offer products and services for all stages of life, every
moment of the day, helping people care for themselves and their families.
Our portfolio includes over 2000 brands from global icons like Nescaf to
local favourites like Ninho.
Nestl Health
Science
Nestl Skin
Health
Nestl Nutrition
Milk products
and Ice cream
Prepared dishes
and Cooking aids
PetCare
Confectionery
Water
Sales CHF 7.4 billion consumption. Around the world several sites
Organic growth +5.0% have been either opened or renovated in 2016,
Real internal growth +5.0% including one in the Italian town of Castrocielo.
Trading operating profit margin 12.2% This new Nestl Vera Natura bottling plant has
Trading operating profit margin +100 basis points zero greenhouse gas emissions thanks to a
combination of solar panels, LED lighting, heat
recapture and recycling technologies.
34
150 years
The Muse Jenisch in Vevey welcomed a At the inauguration of the Alimentarium Museum
special exhibition of the Nestl Art Collection, of Food, Chairman Peter Brabeck-Letmathe
featuring works by both international and local highlighted the importance of nutrition in
Swiss artists. supporting an active, healthy lifestyle.
Results
Sales 88 785 89 469
Trading operating profit 13 382 13 693
as % of sales 15.1% 15.3%
Profit for the year attributable to shareholders of the parent (Net profit) 9 066 8 531
as % of sales 10.2% 9.5%
(a) Operating cash flow less capital expenditure, expenditure on intangible assets, investments (net of divestments) in associates and
joint ventures, and other investing cash flows.
(b) Profit per share for the year attributable to shareholders of the parent before impairments, restructuring costs, results on disposals
and significant one-off items. The tax impact from the adjusted items is also adjusted for.
(c) Income statement figures translated at weighted average annual rate; Balance sheet figures at year-end rate.
OG (%)
6
P AMS +4.5%
4 CHF 40.2 billion
P EMENA +1.9%
2 CHF 26.8 billion
P AOA +2.8%
0 CHF 22.5 billion
Broad-based growth
Developed Emerging
Group EMENA AMS AOA Markets Markets
Sales (in billions of CHF) 89.5 26.8 40.2 22.5 52.1 37.4
Real internal growth (RIG) % +2.4% +2.4% +2.0% +3.0% +2.3% +2.4%
Pricing % +0.8% 0.5% +2.5% 0.2% 0.6% +2.9%
Organic Growth (OG) % +3.2% +1.9% +4.5% +2.8% +1.7% +5.3%
Net profit
Net profit of CHF 8.5 billion was impacted by
several items, the largest one being a one-off
non-cash adjustment to deferred taxes. Reported
earnings per share decreased by 4.8% to CHF2.76,
for the same reasons. Underlying earnings per
share in constant currency increased by 3.4%.
Employees by activity
In thousands
2015 2016
Factories 170 168
Administration and sales 165 160
Total 335 328
Dividend
The Board of Directors is proposing a dividend of
CHF 2.30 per share, up from CHF 2.25 last year.
2015 2016 2015 2016
Outlook
In 2017, we expect organic growth between 2%
and 4%. In order to drive future profitability, we
plan to increase restructuring costs considerably
in 2017. As a result, the trading operating profit Dividend per share
2.30
in CHF
margin in constant currency is expected to be 2.25
2.20
stable. Underlying earnings per share in constant 2.15
currency and capital efficiency are expected to
2.05
increase.
Water
Total sales 7 112 7 414 +5.0% +5.0%
Trading operating profit 796 906 12.2%
Confectionery
Chocolate 6 365 6 267 72.2%
Sugar confectionery 1 130 1 111 12.8%
Biscuits 1 375 1 301 15.0%
Total sales 8 870 8 679 100.0% 0.5% +1.8%
Trading operating profit 1 246 1 190 13.7%
PetCare
Total sales 11 488 12 067 +4.4% +5.3%
Trading operating profit 2 386 2 535 21.0%
Sales CHF 26.4 billion Brazil, we had high single-digit organic growth.
Organic growth +4.2% Significant price increases at the end of the first
Real internal growth +1.3% half of the year impacted volumes in the short
Trading operating profit margin 19.3% term. Nescaf Dolce Gusto and KitKat continued
Trading operating profit margin 10 basis points to grow in double digits. In Mexico, there was
another year of good growth, which was broad-
based across dairy, coffee creamers, soluble
coffee, Nescaf Dolce Gusto and chocolate.
PetCare continued to deliver strong growth
The Zone reported good and consistent organic across the region.
growth. The trading operating profit margin decreased
In North America growth accelerated year- by 10 basis points, due to an increase in
on-year. In PetCare, innovation supported good restructuring costs. The profitability improved
growth across the cat food range. In dog food, in North America, but Latin America was largely
the premium portfolio performed well as Merrick, affected by high cost inflation caused by currency
Purina ONE and Pro Plan all delivered double-digit depreciation and commodity prices.
growth. Beneful stabilised as there was progress in
restaging the brand. Coffee Mate sustained good
momentum through innovations such as 64oz.
and new flavours in natural bliss. Lean Cuisine
and Stouffers Fit Kitchen delivered strong organic
growth supported by new line extensions.
The performance of Confectionery in the US
was disappointing, impacted by the competitive
environment and low growth in the mainstream
chocolate market.
In Latin America strong organic growth
was led by price increases following currency
depreciation, as real internal growth slowed. In
Zone AMS
In millions of CHF
2015 2016 Proportion of total sales (%) RIG (%) OG (%)
United States and Canada 17 187 17 974 68.2%
Latin America and Caribbean 8 657 8 382 31.8%
Sales CHF 16.2 billion growth with positive real internal growth. This
Organic growth +2.0% included strong growth in Nescaf soluble coffee,
Real internal growth +2.7% especially Barista. Russia was Nestls strongest
Trading operating profit margin 16.7% performing market in PetCare globally, led by Felix
Trading operating profit margin +100 basis points cat food. Inflation in Russia and Ukraine drove
positive pricing in the region, whilst all other
markets experienced deflationary pricing.
Business remained resilient in the Middle East
and North Africa with positive organic growth,
The Zone delivered strong real internal growth, but the unstable environment and deflationary
accelerating for a fourth consecutive year and pressure slowed momentum. Events in Iraq,
gaining market share, showing the ability to Yemen, Libya and Syria continued to have an
innovate. effect. There was also deflationary pressure
In Western Europe, positive organic growth on dairy in the region. In Turkey, Nescaf and
was due to solid real internal growth. Pricing was Confectionery drove double-digit growth. The
negative, affected by sustained low commodity North Africa market also did well.
prices, trade pressure and intense competition. The trading operating profit margin improved
PetCare, Nescaf and pizza continued to be the by 100 basis points even as restructuring costs
key sources of growth across most markets. In and marketing investment increased. Profitability
Germany and France, we had solid real internal improved across most categories as a result of
growth, while there was good organic and real premiumisation, volume leverage, efficiency
internal growth in Southern Europe. In the UK, on savings and favourable input costs. Portfolio
the other hand, it was a particularly challenging management also contributed positively with the
year with both volume and pricing declining creation of the Froneri joint venture in ice cream.
slightly.
Central and Eastern Europe continued to
deliver strong organic growth on the basis of
good real internal growth and positive pricing.
In Russia, we achieved double-digit organic
Zone EMENA
In millions of CHF
2015 2016 Proportion of total sales (%) RIG (%) OG (%)
Western 11 022 10 828 66.6%
Eastern and Central 2 629 2 704 16.6%
Middle East and North Africa 2 752 2 717 16.8%
Sales CHF 14.5 billion was double-digit growth in Central and West
Organic growth +3.2% Africa (including Ghana, Cte dIvoire and Nigeria)
Real internal growth +2.9% and in Equatorial Africa (including Angola), with
Trading operating profit margin 19.0% Maggi and Nido doing well. Our business in India
Trading operating profit margin +60 basis points grew strongly despite some disruptive impact
from demonetisation at the end of the year.
Maggi noodles continued to regain market share.
Confectionery also did well with KitKat. There was
also strong growth in Pakistan from dairy, ready-
The Zone saw real internal growth and organic to-drink and other categories.
growth gain increasing momentum throughout the In the developed markets there was good
year, with market shares recovering and almost all growth in Japan and solid real internal growth
markets contributing. in Oceania. Japans organic growth was above
The Zones emerging markets had a good year the Zone and Group averages, balanced evenly
overall with growth accelerating in most businesses. between real internal growth and pricing. This
Yinlu was the main exception, decreasing the Zones was based on innovation and premiumisation
organic growth by 260 basis points. In China, the across Nescaf and KitKat. In Oceania, there
double-digit decline of Yinlu affected overall growth. was solid real internal growth in line with the
Several initiatives to turn around the business are Group, which was largely offset by continuing
in place and stabilisation is expected in 2017. Dairy deflationary pressure.
(excluding Yinlu) and Confectionery grew positively The Zone improved its trading operating
and Nescaf performed well. South East Asia was profit margin by 60 basis points while also
strong with double-digit growth in Vietnam and increasing marketing investment. Positive gross
Indonesia, especially from dairy and Milo. The margin development was helped by favourable
Philippines also performed well with high single- input costs, particularly in dairy, as well as cost
digit growth, particularly due to Bear Brand in dairy. efficiencies and improved volumes and product
There was good growth in sub-Saharan Africa. Real mix. The effect of an increase in restructuring
internal growth remained positive despite price spend was more than offset by lower one-off
increases to offset currency depreciation. There costs related to Maggi in India.
Zone AOA
In millions of CHF
2015 2016 Proportion of total sales (%) RIG (%) OG (%)
ASEAN markets 4 260 4 492 31.0%
Oceania and Japan 2 494 2 726 18.8%
Other Asian markets 5 692 5 464 37.7%
Sub-Saharan Africa 1 892 1 811 12.5%
Sales CHF 7.9 billion The flagship international brand Nestl Pure Life
Organic growth +4.5% made a good contribution, with organic growth
Real internal growth +4.5% above the Nestl Waters average.
Trading operating profit margin 11.9% There was a strong trading operating profit
Trading operating profit margin +110 basis points margin improvement of 110 basis points while
marketing investment also increased. This was
possible due to a combination of volume growth,
positive product mix through premiumisation,
operational cost efficiencies and favourable input
Nestl Waters maintained its good organic costs.
growth momentum based on real internal growth.
Pricing remained flat.
In the US, international premium brands
saw another year of dynamic growth and
there were contributions above the Group and
Nestl Waters averages from regional brands
Poland Spring, Ice Mountain and Deer Park.
The shutdown of a factory in Texas following
a tornado in April had a negative impact. In
Europe, the majority of markets maintained
growth after 2015 had been a strong year due
to the heatwave. There were good contributions
from the UK, Spain and Germany. Of the other
markets, South East Asia, Mexico and North
Africa did well.
Further strong growth came from the
international premium sparkling brands Perrier
and S.Pellegrino, which grew twice as fast as the
mainstream portfolio.
Nestl Waters
In millions of CHF
2015 2016 Proportion of total sales (%) RIG (%) OG (%)
Europe 1 949 1 966 24.8%
United States and Canada 4 131 4 385 55.3%
Other regions 1 545 1 575 19.9%
Total sales 7 625 7 926 100.0% +4.5% +4.5%
Sales CHF 10.3 billion Mucilon Iron Plus cereals in Brazil and NAN Optipro
Organic growth +1.5% in Mexico. Growth in South East Asia was also solid
Real internal growth +0.9% with the Philippines doing well.
Trading operating profit margin 22.7% The improvement in trading operating profit
Trading operating profit margin +10 basis points margin was broad-based across infant formula,
as well as baby food, due to sustained low dairy
prices. At the same time, marketing investment
behind brands increased.
Nestl Nutrition
In millions of CHF
2015 2016 Proportion of total sales (%) RIG (%) OG (%)
EMENA 2 062 1 978 19.2%
AMS 3 688 3 751 36.3%
AOA 4 711 4 597 44.5%
Total sales 10 461 10 326 100.0% +0.9% +1.5%
(a) Mainly Nespresso, Nestl Professional, Nestl Health Science and Nestl Skin Health.
Group Risk Management The success of the Nestl Group depends on its
The Nestl Group Enterprise Risk Management ability to anticipate consumer preferences and
Framework (ERM) is designed to identify, to offer high-quality, competitive, relevant and
communicate, and mitigate risks in order to innovative products. Our Nutrition, Health and
minimise their potential impact on the Group and Wellness strategy aims to enhance peoples lives
ensure the achievement of Nestls long-term goals. at all stages through industry-leading research
A top-down assessment is performed at Group and development to drive innovation and the
level once a year to create a good understanding continuous improvement of our portfolio.
of the companys mega-risks, to allocate The food and beverage industry is faced with
ownership to drive specific actions around them the global challenge of increasing obesity. The
and take any relevant steps to address them. A Group has long-term objectives to apply scientific
bottom-up assessment occurs in parallel resulting and nutritional know-how to enhance nutrition,
in the aggregation of individual assessments by health and wellness, contributing to healthier
all Markets and Globally Managed Businesses. eating, drinking and lifestyle habits, as well as
Additionally, Nestl engages with external accessibility of safe and affordable food.
stakeholders to better understand the issues that Nestl is dependent on the sustainable supply
are of most concern to them. For each issue, the of a number of raw and packaging materials.
materiality matrix (included in the Nestl in society Longer-term changes in weather patterns;
report) rates the degree of stakeholder concern water shortages; shift in production patterns;
and potential business impact. These different economic and social inequality in supply chains,
risk mappings allow the Group to make sound etc. could result in capacity constraints, as well
decisions on the future operations of the company. as reputational damage. The Group has long-
Risk assessments are the responsibility of line term commitments to promote better agricultural
management; this applies equally to a business, practices, support rural development in line with
a market or a function, and any mitigating actions local priorities, and address supply chain issues
identified in the assessments are the responsibility from gender inequality to deforestation. Progress
of the individual line management. If Group-level against these commitments is monitored to
intervention is required, responsibility for mitigating ensure positive social and environmental impacts
actions will generally be determined by the along with delivering our own growth strategy.
Executive Board. Nestl is reliant on the procurement of materials,
The results of the Group ERM are presented manufacturing and supply of finished goods for
annually to the Executive Board, half-yearly to the all product categories. A major event impacting
Audit Committee, and reported annually to the input prices, or in one of Nestls key plants, at a
Board of Directors. key supplier, contract manufacturer, co-packer,
The factors identified below are considered the and/or warehouse facility could potentially lead to
most relevant for our business and performance. a supply disruption. Active price risk management
Many of the long-term mitigation strategies are on key commodities and business continuity
expanded on in our Nestl in society report. plans are established and regularly maintained in
order to mitigate against such events.
Factors affecting results Changing customer relationships and landscape
Nestls reputation is based on consumers trust. may inhibit our growth if we fail to maintain strong
Any major event triggered by a serious food safety engagements or adapt to changing customer
or other compliance issue could have a negative needs. Our strategy is to maintain and develop
effect on Nestls reputation or brand image. strong relationships with customers across
The Group has policies, processes, controls and the world to help them win in their respective
regular monitoring to ensure high-quality products prioritized categories where we operate. Nestl
and prevention of health risks arising from manages risks related to climate change and
handling, preparation and storage throughout the water resources. Our long-term commitments
value chain. and strategies on climate change and water are
Our Board of Directors sets our long-term Roundtables, roadshows, investor meetings,
strategy and provides oversight on the basis of analyst and engagement calls, as well as
strong principles and an appropriate tone from stakeholder convenings, we actively engage with
the top. It ensures the long-term success of our the providers of capital and other stakeholders to
company based on a clear strategy and good ensure our sustainable long-term growth.
corporate governance. Its focus on corporate We recognize that for our company to be
culture helps us align the interests between our successful over the long term and create value
business, our wider stakeholders and society. for shareholders, we must also create value for
In 2016, our Board of Directors announced its society.
succession plans for the Chairman and the CEO.
The proposed solution will help ensure the long-
term strategic direction of the company set by the
Board of Directors and concludes a process that
the Board had started two years ago. Share capital distribution by geography
Also in 2016, we created a new Nomination
and Sustainability Committee. This Committee
prepares the succession planning of the Board
P Switzerland 35.68%
and periodically reviews other measures which P United States 30.37%
ensure our companys sustainability and how its P United Kingdom 4.94%
long-term strategy relates to our ability to create P Germany 4.69%
P Belgium 4.16%
shared value. P Canada 2.31%
Nestls purpose is enhancing quality of life P Japan 2.29%
and contributing to a healthier future. Beyond a P Luxembourg 2.23%
P France 2.14%
strong focus on board composition, structure and P China 1.86%
processes, our Board ensures that the companys P Others 9.33%
purpose and its values, strategies and business
model are aligned. Performance management
and rewards are consistent with this approach.
Our Chairmans and Corporate Governance
Committee liaises between the Chairman and Share capital by investor type, long-term evolution (a)
the full Board, acts as a consultant body to the
100%
Chairman and CEO, and regularly reviews all
aspects of our Governance. It also advises on
80%
financial matters.
Our Compensation Committee sets our
remuneration principles and prepares the 60%
proposals for remuneration to the Board and the Institutions 79%
AGM. Our Compensation Report is submitted 40%
annually to an advisory vote of our shareholders.
In 2016, all proposals received strong support. 20%
Our Audit Committee oversees internal and Private Shareholders 21%
external audit, financial reporting, compliance and 0%
risk management. 1999 2003 2007 2011 2016
Our strategy, as set by the Board and enshrined
(a) Percentage derived from total number of registered shares.
by our shareholders in our Articles of Association, Registered shares represent 58.73% of the total share capital.
aims for long-term, sustainable value creation. Statistics are rounded, as at 31.12.2016.
(1) Term expires on the date of the For further information on the Board of
Annual General Meeting 2017. Directors, please refer to the Corporate
(2) Chairmans and Corporate Governance Report 2016.
Governance Committee. Andreas Koopmann
(3) Compensation Committee.
(4) Nomination and Sustainability
Committee.
(5) Audit Committee.
13
2
8 4
6 1
5
We are driven by purpose and guided by values. and provides guidance and best practices. Market
Integrity, personal responsibility and fairness are Compliance Officers and Committees ensure a
important aspects of the respect that we have consistent approach across the Group and help
for ourselves. Mutual trust, quality and living identify local compliance priorities.
up to our own commitments form the base for In 2016, we assessed the consistency of our
our respect for others. Compliance at Nestl Compliance program in all Markets through our
includes not only following applicable laws but local Compliance Committees on the basis of
also our own principles and values. It helps us Market compliance maturity profiles. Specific
build trust with our employees, as well as with our focus areas included further enhancing our
shareholders and our other stakeholders. compliance culture and grievance mechanisms
Strong governance and compliance underpin and our anti-corruption policy framework.
our companys culture, which reflects our An annual compliance risk assessment was
values and drives the right behaviors. Our performed in the Group Compliance Committee.
Board oversees and promotes good practices Our efforts were recognized by the renewed
throughout the company. Risk and control joint best industry score for Compliance in the
functions are appropriately empowered to assess 2016 Dow Jones Sustainability Index.
and reinforce our culture and values effectively.
Our Corporate Business Principles and our Code
of Business Conduct include our commitments
to integrity. This Code includes our three golden
rules: to avoid any conduct that could damage
Nestl or its reputation; to act legally and honestly;
and to put the companys interests ahead of
personal interests. We thereby aim to provide
guidance to our people to do the right thing even
in situations which are not specifically regulated.
Through our CARE program, which relies
on independent external auditors, we regularly
assess specific aspects of our compliance. We
provide the necessary training in our internal
Management School, at in-person trainings in the
Markets, as well as through our e-learning tools.
We monitor compliance though our corporate
functions, our internal audit function and our
external auditors.
Our Integrity Reporting System and our Tell
Us system allow us to address complaints from
employees and external stakeholders. In 2016,
235CARE audits were conducted and gaps
addressed. 1650complaints from employees
and 642complaints from suppliers and other
third parties were investigated and remedial
action taken.
Line management is supported by our
dedicated Corporate Compliance function,
which provides guidance and best practices,
and all functions engaged in our holistic, risk
and principles based compliance program. Our
Compliance Committee defines the framework
www.nestle.com