To: Dr.

Bruce
From: iFixit Ralph
Date: 9/11/2017
Subject: Fixit Team Charter Prompt

Team Members: Alexandria Raessner, Huy Le, Alexis Cortez, & Tracy Mae De Vera

Mission:
The iFixit Ralph teams objective is to provide written instructions for repairing a Samsung
Chromebook XE500C21-A03US in support of reducing the amount of electrical waste and
supporting a friendly environment. There will be an accurate and descriptive set of instructions
on how to repair a broken component of the computer, that will be easy to read for appropriate
ages of the public. Our job will be to break the computer down as a team and create new and
efficient ways to fix the main component. Huy, our designated photographer will photograph the
elements of the computer demonstrating the next required step, creating a more focused and
helpful experience for the global viewers. Our research managers, Huy and Alexis, will lead the
team in the production process of the manual, finding efficient solutions. The editor, Tracy Mae,
will organize the guide and make it appropriate to a technical standard. The project manager,
Alexandria, will take charge of the project, review teams work for submission, communicate
with the team in a timely fashion and assist in the all other areas of the project.

Expectations:
Everyones voice is heard in all group decisions.
Everyone is accountable to complete their duties as stated in the mission statement.
Everyone must complete duties on time, preferably a day or two before the due date.
Everyone is responsible to check group chat/messages every day and respond within 24
hours.
Everyone must communicate all progress, questions, and problems to the group.
Everyone will learn different technical writing skills to improve rhetoric.

Our Communication Methods and Meeting:

The team will communicate through group chats via text message and Google Documents
will contain all the work.
The group leader will send out a group text for future in-person meetups.
The group leader will communicate with member personally if their work did not meet
the groups expectation.

Resolving Conflicts:
 If a member of the group fails to meet any requirements, the following actions will take
place:
The Project Manager will text message the team to set up a meeting.
The team will hold a meeting to discuss the work that has not been finished.
The work will be dispersed between the remaining members of the group. (Wolfe, 2009).
The team will be willing to forgive the member that failed to meet the requirements.
(Segal & Smith, 2017).

Firing Clause:
1. Failure to communicate with team members. Will receive first strike.
o Example: Not replying to text messages, no communication from individual prior
to group meeting, 15 minutes late to meeting, unsatisfactory work.
2. Inability to follow his/her responsibilities in regard to the team. Will receive second
strike.
o Example: Failed to completed tasks that are specifically assigned out, 2 or more
late to group meeting.
3. Discuss the continuing situation with the Professor. Will receive final strike
o Example: Continue to show up late after second warning, continue to failed
individual tasks.
4. Once a member receives three strikes, the member is to be removed from the group.

Timeline to Obey:
Submit to Assignment Name of Upload iFixits Name of
iFixit by Submitter response to Ti by Submitter

September Proposal Alexandria October 5 Tracy

28

October 9 Troubleshooting page Alexandria October 16 Alexis

October 11 Device page Alexandria October 18 Alexandria

October 25 One completed guide Alexandria November 1 Alexandria

page

November 9 Project due (upload to Ti November 16

under final iFixit)
*Photography of disassembly will start on the week of September 25th with Huys
camera

Timesheet:
Due Date and Assignment Name & Task Completed How Long
Time Youve Worked
on It
Tuesday, Group Charter Alexandria: mission statement, Alexandria: 60
September 18th at resolving conflicts, firing clause minutes
11:55pm Alexis: research for firing clause Alexis: 60-90
and resolving conflict minutes
Huy: timeline, timesheet, Huy: 60-90
communication methods and minutes
meeting Tracy Mae: 60-
Tracy Mae: expectations, revision, 90 minutes
formatting

Thursday, Proposal Alexandria: introduction Alexandria: 30

September 28th at Alexis: guides minutes
11:55pm Huy: repair information Alexis: 20
Tracy Mae: formatting, abstract, minutes
conclusion Huy: 30
minutes
Tracy Mae: 60
minutes

Monday, October Troubleshooting Alexandria: revision, adding Alexandria: 30

9th at 11:55pm Page solutions minutes
Alexis: revision Alexis: 30
Huy: researching minutes
Tracy Mae: formatting, revision, Huy: 30
adding solutions minutes
Tracy Mae: 60
minutes

Wednesday, Device Page Alexandria: made the device page, Alexandria: 60-
October 11th at summary, troubleshooting, 90 minutes
11:55pm background and identification Alexis: 30
Alexis: look for websites for minutes
additional information Huy: 30
Huy: picture, research minutes
Tracy Mae: researching, Tracy Mae: 60
background and identification, minutes
formatting, revision, additional
information

Wednesday, First Replacement Alexandria: measure screws, Alexandria: 40

October 25th at Guide revision minutes
11:55pm Alexis: made guide, wrote down Alexis: 60-90
steps, marked pictures minutes
Huy: took pictures Huy: 60
minutes
 Tracy Mae: hand model and Tracy Mae: 60
revision minutes

Works Cited
Segal, J., & Smith, M. (2017, May). Conflict resolution skills: Building the skills that can turn conflicts
into opportunities. Retrieved from https://www.helpguide.org/articles/relationships-
communication/conflict-resolution-skills.htm#tips.

Wolfe, J. (2010). Team writing: A guide to working in groups. Boston, MA: Bedford/St.
Martins.