vishal.basis@hotmail.

com
Vishal Srivastava +91 7571002929

Synopsis SAP Basis Consultant

SAP Basis professional with over 6 years of experience gained in IT industry. Proven success and
strong background in SAP Implementation and Support projects. Quick learner and peak performer
possessing demonstrable interpersonal, communication and presentation skills.

SAP EXPERTISE
Technical Knowledge: -

SAP Installation: Good Knowledge of SAP Product (ECC, SOLMAN, BI/ BW, CRM, Net Weaver, IDES).
Installation/Support Pack Upgrade: Sound knowledge of Add-on installation/Up gradation of
support pack in ABAP system using SPAM, And SAINT.
Stack file Generation: Generated with help of Maintenance Optimizer/Maintenance Planner.
Solution Manager: Experience of Solution Manager Configuration like System Preparation, Basic
and Managed System Configuration, ITSM, EWA, Technical Monitoring etc.
SAP Router: Installation of SAP router, configuration and Renewal of License yearly.
System Refresh: Experience of SAP ECC Quality System data refreshes using Backup/restore
method.
Kernel Upgrade Expert in upgrading the SAP Kernel in ABAP stacks System on Windows.
SAP License Audit: Perform the SAP Annual License Audit.
Development Namespaces: Registration at SAP Market Place to deploy our enhancements and
solutions in any system around the world without the risk of name conflict.
SAP BASIS Support Activities Transport Management, Performance monitoring, Trouble shooting,
Post Go Live support, Creating and monitoring Back ground jobs, Spool Management, SSCR key
Creation at OSS, OSS user creation, OSS connection management, Creating OSS messages, Applying
SAP notes, Client Administration, SCOT configuration, User Administrations, Role creation and
maintenance, SAP Profile maintenance, OS Basic Administration.
Oracle Administration: Performed database related activity using BR TOOLS.
Sybase Administration: Performed database related activity using command prompt.

Product Platform: -

ERP Application: SAP ECC 6.0 with EHP6 and 7, SAP NetWeaver 7.1 to 7.4, Solution Manager 7.1 SP
10 and SP13, SAP CRM 7.0 with EHP 3, SAP FIORI.
Database: Oracle 10g and 11g, Sybase 15.7.
Operating System: Windows Server 2003/08, Linux, AIX 6.1,
Installation Tools: SAPinst, SWPM.
Upgrade/Patching/Add-on Tools: SAINT and SPAM.
Ticketing Tool: Zoho Support, TopDesk and Remedy.

Educational & Qualification

B-Tech in Electronics and communications from IEC College of Engineering & Technologies Greater
Noida, Uttar Pradesh, affiliated by GBTU in the year of 2011.
Experience
Current Employment: I am currently working as a BASIS Consultant with HCL Technologies
(Lucknow), From October 2016 to till date.

PROJECTS UNDERTAKEN
SAP Projects Profile: Project Details

Project # 01
Client : UKSS
Project : Implementation and support
Duration : October 2016 to till now
Description : The project is responsible for Production support for UK Based
customers referring to multiple Clients spread all over Europe over various domains ranging from
Government, Engineering and Manufacturing etc. Our task in the project is to provide end to end
support for all customer issues and perform system health checks to make sure systems are up and
running.

Role and Responsibilities

Resolving day to day Basis related client tickets raised through SDM ticketing tool: - Problems,
Incidents and change orders.
Maintenance & Troubleshooting of UNIX, Windows system environment.
Applied support packages and Add-ons through SPAM/SAINT.
Providing support to users using systems with Mainframe- AS400 as their OS.
Applied Patch Upgrade in HR systems.
Performing System copy, Copy back as part of Weekend Activities/Month end Activities.
Analysing Database Backup issues. Taking DB backups using BRTOOLS.
Increasing Table space as and when required.
Defining R/3 Printer Devices. Managing spool Requests
Table space Administration
Database General Activities
Problem solving through SAP Notes Installations.
Installing Printers and Spool Administration.
Database management using Brtools.
Setting parameters in Java systems.
Preparation of the Daily health checks sheets for multiple customers for both Production and
non-Production systems.

Previous Employment:

1.) Worked as a BASIS Consultant with Vikalp Solutions Pvt. Ltd (Noida), From April 2014 to
Sep 2016.
2.) Worked as R F Engineer with Netwing Technologies Pvt. Ltd (Mumbai) from July 2009 to
Sep 2012.
PROJECTS UNDERTAKEN

SAP Projects Profile: Project Details

Project # 01
Client : Shalimar Paints
Project : Implementation and support
Duration : April 2015 to September 2016.
Description : With a century-old legacy and rich heritage, Shalimar Paints is
Indias iconic paint-maker. Established in 1902, the countrys first paint company is a pioneer in the
field of paints and coatings. Backed by over a century-old legacy, Shalimar stands for the Art &
Science of Paints. Shalimar Paints is Indias oldest and iconic paint brand.

Role and Responsibilities

Activity under SAP Basis support L3 Technical configuration.

Problem, troubleshooting and resolution for escalated calls.
SAP router setup and OSS configuration.
Planning and managing support packages and kernel patch upgrades, client copies/transports
Database parameter review and analysis recommendations/implementation for changes to
optimize performance.
Analyzed Root Cause of Authorization Problems and fix the missing authorizations. Handling
teams technically in all areas of service defined within SAP Basis areas.
Responsibility of entire Basis operation and internal and external escalations
Activity under Basis support related to tier L2/L3 Technical configuration.
SAP ECC Quality System data refreshes using Backup/restore method.
Perform the post installation activity of ECC system (TMS, Spool, Background Job, Operation
Modes, Profile parameter).
SAP FIORI Implementation and configuration.
User administration including user creation, modification adding the roles, authorizations
profiles to the users upon request.
SAP Router Configuration, Renew annually SAP Router License.
Implementing backup strategies and planning recovery strategies.
Implemented and Monitoring Advanced STMS, CTS Operations.
Configuring Printers in SAP and troubleshooting problems.
Background Jobs scheduling and error analysis.
Applying OSS notes.
Support Packages imports and solving errors during imports.
Troubleshoot issues occurred while SAP system start up process.
Project # 02
Client : Island Consulting SAP Technical Service
Project : ITSM Service Desk Support
Duration : January 2015 to November 2015.
Description : Island Consulting was founded in 2010, to deliver highly specialized
SAP technical skills to SAP customers, SAP service providers and to SAP directly. Based out of
Dublin, Island Consulting provides services to Europe, Scandinavia, and selected Middle Eastern
countries. Consulting is mainly delivered on-site and support is delivered remotely from Ireland,
Portugal and Bulgaria.

Role and Responsibilities

Solution Manager Configuration, Early watch alerts analysis.
Installation, Patching and setup of SOLMAN 7.10 SP10, SP11, SP13.
Service Desk Incident Management.
Integration of all managed systems into SOLMAN.
Ticket resolution using ITSM (Solution Manager)
Technical System Configuration and Setting of landscape Configuration
RCA Analysis Configuration & System Monitoring
CIM and CR content upgrade
Maintenance Optimizer/Planner configuration for stack .xml file generation
Maintenance planner is a solution hosted by SAP and helps you plan and maintain systems in
your landscape.

Project # 03
Client : ROC
Project : System Monitoring
Duration : April 2014 to January 2015
Description : ROC is an established and highly reputable Global SAP
implementation and support partner, with a prestigious client base and high levels of client
satisfaction. ROC has successfully implemented SAP ERP at more than 500 organizations globally
and provides SAP ERP Support to more than 75 organizations in both the Public and Private sectors
via its regional support canters for Europe, Africa, Asia Pacific and the Americas.

Role and Responsibilities

Monitoring Background Jobs taking necessary actions upon JOB failure.
Monitoring Spool Requests taking necessary actions upon SPOOL failure
Monitor the Standard Background Jobs - further to take necessary actions if the Jobs were
failed.
Monitoring & Checking ABAP dumps and provide the information to Technical and Function
team for the concern Jobs.
Checking SYSTEM Log files and taking necessary action.
Daily system monitoring and performing Health checks as preventive steps to keep the system
up and running
Supporting as SAP Basis and Oracle database administrator for all servers including High
availability SAP servers.
Project # 04
 Client : Vikalp Solutions Pvt Ltd (Internal Project)
Project : Implementation on AWS Cloud/ Implementation in House
Duration : April 2014 to till Date.
Description : Vikalp Solutions is a fast growing, exclusive SAP Service Consulting
organization, providing technology enabled high quality, cost effective and business integrated
solutions and services to its customers worldwide. Our core strength lies in our understanding of SAP
processes, their integration points and associated technologies. This along with our rich & wide SAP
experience across various projects, domains and verticals enables us to provide a wide spectrum of
SAP consulting services.

Role and Responsibilities

Amazon AWS Cloud Network & System Configuration, VPC (Virtual Private network)
Creating of AMI & Snap shot on AWS cloud.
Implemented SAP ECC 6.0 EHP 7, SAP CRM 7.0 EHP 3, Solution Manager 7.1 SP 13, IDES,
NetWeaver 7.3 with BI_CONT Add-on 7.47, NetWeaver 7.5
Installation of SAP mobile Platform 2.3, 3.0 & configuration of HTTP & HTTPS, Configuration of
SSO.
Responsible for daily security checks, monitoring unsuccessful logons, monitoring inactive.
Worked on Roles creation in PFCG
Solution Manager 7.1 Configuration.
Maintenance of storage problem and network issues in accessing the SAP Servers.
Created the Stack file in the solution manager, upgraded the Solution Manager SP.
Upgraded the SAP Kernel in SAP ECC Landscape & Solution manager System.
Provide the Day to Day support like user administration, Transport of TR from DEV to QAS &
PRD, Background job administration, Printer administrator, RFC, Roles and authorization,
ABAP Dump Analysis, Backup monitoring, system health monitoring etc.
Download the SAP Software and patches from SMP.
Register developer id and object at SMP, Raise the message to OSS Team, Open connection for
SAP Support.
Provide 24*7 support.