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PROBLEM ANALYSIS
P740/EN PR/C11 Problem Analysis
CONTENT
1. INTRODUCTION 4
3. POWER UP ERRORS 5
8. ERROR CODES 12
P740/EN PR/C11 Problem Analysis
1. INTRODUCTION
Before carrying out any work on the equipment, the user should be familiar
with the contents of the safety and technical data sections and the ratings on
the equipments rating label.
The purpose of this chapter of the service manual is to allow an error condition on
the relay to be identified so that appropriate corrective action can be taken.
Should the relay have developed a fault, it should be possible in most cases to
identify which relay module requires attention. The Commissioning and
Maintenance chapter (P740/EN CM), advises on the recommended method of repair
where faulty modules need replacing. It is not possible to perform an on-site repair
to a faulted module.
In cases where a faulty relay/module is being returned to the manufacturer or one of
their approved service centres, completed copy of the Repair Form located at the end
of this manual should be included.
Symptom Refer to
Relay fails to power up Section 3
Relay powers up but indicates error and halts during power- Section 4
up sequence
Relay powers up but Out of Service LED is illuminated Section 5
Relay reboots during normal operation Section 6
Error during normal operation Section 6
Misoperation of the relay during testing Section 7
3. POWER UP ERRORS
If the relay does not appear to power up then the following procedure can be used to
determine whether the fault is in the external wiring, auxiliary fuse, power supply
module of the relay or the relay front panel.
8. ERROR CODES
Error codes (as reported by the relay via the front panel or in the Maintenance
Records) can offer a considerable amount of information about the source of the
error.
The Hex Code is reported on the front user interface of the relay immediately prior to
a reboot sequence. If this code could not be observed, use the Maintenance Records
section of the View Records column to display the corresponding Decimal Code.
Other error codes relate to problems within the main processor board software. It
will be necessary to contact ALSTOM T&D - Energy Automation & Information with
details of the problem for a full analysis.
P740/EN PR/C11 Problem Analysis