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Basic Office Skills in Filling, Faxing, Copying and Alphabetizing Documents. Excellent Communication / Problem Solving. Ability to work within a team atmosphere. Quickly learn procedures and methods.
Basic Office Skills in Filling, Faxing, Copying and Alphabetizing Documents. Excellent Communication / Problem Solving. Ability to work within a team atmosphere. Quickly learn procedures and methods.
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Attribution Non-Commercial (BY-NC)
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Basic Office Skills in Filling, Faxing, Copying and Alphabetizing Documents. Excellent Communication / Problem Solving. Ability to work within a team atmosphere. Quickly learn procedures and methods.
Drepturi de autor:
Attribution Non-Commercial (BY-NC)
Formate disponibile
Descărcați ca TXT, PDF, TXT sau citiți online pe Scribd
Springfield, MA (413) 246 - 5723 SLatisha24@yahoo.com Highlights: • Proficient use in Microsoft Word, Excel, Power Point and Publisher. • Basic Office Skills in Filling, Faxing, Copying and Alphabetizing Documents. • Excellent Communication/Problem Solving. • Ability to work within a team atmosphere. • Quickly learn procedures and methods. • Dependable - can work without supervision. • Basic Data Entry Skills. Experience: Association for Community Living Springfield, MA Case Manager/Residential Support Staff 3/09 to 6/09 • Monitored and assisted for elderly clients in a residential setting. • Distribute prescribed medications under written direction of physician and as di rected by Appointed Residential on site nurse. • Stride in providing individuals with developmental disabilities the opportunity to reach their fullest potential and be valued member of their communities. • Problem Solving and Excellent Communication. Wingate Springfield, MA Nurses Aide 2/06 to 5/08 • Provided specific care for residents in Alzheimer’s unit. • Assisted Residents and providing enrichment opportunities and responding to thei r needs with compassion and care. • Provided Excellent Communication skills • Observed and monitored activities, Maintain daily logs at the beginning and end of every shift. (FEMA) Federal Emergency Management Agency Enfield, CT Customer Service Representative 11/05 to 3/06 • Processed claim for Hurricane victims. • Obtained information from incoming calls to be directed to correct relief or aid e programs that were available. • Forwarded report of disaster claims and claim forms to insurance company. • Acted as intermediary between company and insured. • Excellent Customer Service skills/Problem Solving. Baystate Gas Company Springfield, MA Customer Service Representative 6/05 to 11/05 • Executed daily operations of issuing new accounts with customers. • Opened accounts and explained information and correct procedures. • Answered customer questions/Resolved any issues regarding bill or company polici es. • Collected delinquent accounts and worked with customer to devise payment plans. Education: Corporation for Public Management Springfield, MA Employment and Training 7/10 to Current Central High School Springfield, MA 2002 Massachusetts Career Development Institute Springfield, MA CPR/First Aide/Nurses Aide Certificate 2005 Mt Zion Baptist Church Springfield, MA Volunteer Soup Kitchen/Youth Counselor Staff 2002