Cps Motorola PDF

2956C20p.
book Page 1 Tuesday, August 2, 2005 4:28 PM
TETRA Customer Programming Software (CPS)

MTH800/MTM800/MTP850
Motorola TETRA Terminals
Start-up User Guide

6802974C10-D
07/05
2956C20p.book Page 2 Tuesday, August 2, 2005 4:28 PM
TRADEMARKS COMPUTER SOFTWARE COPYRIGHTS
MOTOROLA and the Stylized M Logo are The MOTOROLA products described in this instruction manual may include copyrighted
registered in the U.S. Patent and Trademark MOTOROLA computer programmes. Laws in the United States and other countries
Office. All other product or service names are preserve for MOTOROLA certain exclusive rights for copyrighted computer programmes,
the property of their respective owners. including the exclusive right to copy or reproduce in any form the copyrighted computer
programme. Accordingly, any copyrighted MOTOROLA computer programmes
IBM is a trademark of International Business
contained in the MOTOROLA products described in this Instruction manual may not be
Machines, Inc.
copied or reproduced in any manner without the express written permission of

Windows , Windows 2000, and Windows XP MOTOROLA. Furthermore, the purchase of MOTOROLA products shall not be deemed
are registered trademarks of Microsoft in the to grant either directly or by implication, steeply or otherwise, any license under the
U.S. and other countries. InstallShield is a copyrights, patents or patent applications of MOTOROLA.
registered trademark of InstallShield Software
COPYRIGHT
Corporation.
is a trademark of MOTOROLA. Copyright 1999-2005 Motorola Inc. All rights reserved. No part of this manual may be
reproduced, transmitted, stored in a retrieval system, or translated into any language or
TErrestial Trunked RAdio (TETRA) is an open
computer language, in any form or by any means, without the prior written permission of
digital standard defined by the European
Motorola Inc.
Telecommunications Standards Institute (http://
www.tetramou.com/)
2956C20p.book Page i Tuesday, August 2, 2005 4:28 PM
CONTENTS
Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
WHO SHOULD USE THIS GUIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
WHAT TO LOOK FOR IN THIS GUIDE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
WHAT TO LOOK FOR IN THIS GUIDE (continued) . . . . . . . . . . . . . . . . . . . . . . . 2
WHAT TO LOOK FOR ON-LINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
CONVENTIONS USED IN THIS GUIDE:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Section 1: Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
SYSTEM REQUIREMENTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
INSTALLING THE CPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
WEB UPGRADE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
FEATURE ENABLING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
STARTING THE CPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
VERIFYING THE INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Section 2: Setting Up the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
HARDWARE SETUP: MTH800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
PROGRAMMING MTH800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
MTH800 ERROR MESSAGE: Cannot communicate with the phone . . . . . . . . . 17
PROGRAMMING MTM800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
PROGRAMMING MTM800 WITH STANDARD CONTROL HEAD . . . . . . . . 20
PROGRAMMING MTM800 EXPANSION HEAD &
MOTOROCYCLE MODEL VIA ACCESSORY CONNECTOR. . . . . . . . . . . . . . 21
PROGRAMMING MTM800 WITHOUT CONTROL HEAD
i
2956C20p.book Page ii Tuesday, August 2, 2005 4:28 PM
VIA 9-PIN CONNECTOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

HARDWARE SETUP: MTP850 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
PROGRAMMING MTP850. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
MTP850 ERROR MESSAGE: Cannot communicate with the phone . . . . . . . . . 25
Section 3: Using the CPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
CHANGING CPS STANDARD ENGLISH USER INTERFACE TO NATIONAL
USER INTERFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
ADDITIONAL REGIONAL LANGUAGE SETUP . . . . . . . . . . . . . . . . . . . . . . . . 27
FEATURES OF THE CPS APPLICATION WINDOW . . . . . . . . . . . . . . . . . . . . . 30
ACCESSING THE ON-LINE HELP SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
GETTING AROUND IN THE CPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
USING THE MENUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
USING THE TREE AND CONTENT VIEWS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Section 4: Tutorial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
BEFORE YOU START . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
CONFIGURING THE LOGGING FEATURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
OPENING A CODEPLUG FILE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
PROTECTING THE CODEPLUG FILE WITH A PASSWORD. . . . . . . . . . . . . . 42
READING A CODEPLUG FILE FROM THE PHONE . . . . . . . . . . . . . . . . . . . . . 44
AUTOMATIC BACKUP OF CODEPLUG FILE . . . . . . . . . . . . . . . . . . . . . . . . . . 45
CONFIGURING THE CODEPLUG FILE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
COPYING ENTRIES BETWEEN CODEPLUGS . . . . . . . . . . . . . . . . . . . . . . . . . 49
SAVING A CODEPLUG FILE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
WRITING THE CODEPLUG TO THE PHONE . . . . . . . . . . . . . . . . . . . . . . . . . . 51
CLONING CODEPLUG TO THE PHONE(S) USING THE COPY WIZARD . . . 52
ii
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COPYING THE PHONE CODEPLUG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

WRITING SOFTWARE TO THE PHONE (FLASHING) . . . . . . . . . . . . . . . . . . . 55
UPGRADING PHONE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
ERASE SOFTWARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
RESTORE RADIO. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
EXPORTING USER DATA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
IMPORTING USER DATA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
EXPORTING USER REPORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
IMPORT SCREEN SAVER (MTH800, MTP850) . . . . . . . . . . . . . . . . . . . . . . . . . 69
EXPORT SCREEN SAVER (MTH800, MTP850) . . . . . . . . . . . . . . . . . . . . . . . . . 71
FINAL THOUGHTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Appendix A: CPS Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
CPS Menu Map (continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Appendix B: Keyboard Default Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Appendix C: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
TROUBLESHOOTING THE SOFTWARE INSTALLATION . . . . . . . . . . . . . . . 77
TROUBLESHOOTING THE HARDWARE SETUP . . . . . . . . . . . . . . . . . . . . . . . 78
Appendix D. Cross Model Multi-copy Wizard (Cloning) . . . . . . . . . . . . . . . . . . . . . 79
Appendix E. Supported Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Appendix F: Contacting Motorola . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
CUSTOMER SUPPORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
ORDERING PARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
iii
Preview
This Users Guide contains the information necessary to install and get a basic
understanding of how to use TETRA Customer Programming Software (CPS). The
TETRA CPS is a PC-based software programme from Motorola that is used to program
features into TETRA terminals to customise their operation.
WHO SHOULD USE THIS GUIDE

Note: This guide assumes that you are
familiar with basic Windows operations. If This Guide is intended for anyone who will use the CPS to program TETRA terminals.
this is not the case, be sure to read the
documentation that came with your version WHAT TO LOOK FOR IN THIS GUIDE
of Windows before you proceed.
This guide is organised as follows:
Section 1 describes the CPS installation process.
Section 2 explains the hardware setup required to program TETRA terminals.
Section 3 provides an overview of the CPS. It shows you how to obtain on-line help and
navigate through the user interface.
Preview
WHAT TO LOOK FOR IN THIS GUIDE (continued)
Section 4 is a tutorial that provides step-by-step instructions on how to perform selected

tasks using the CPS.
The Appendixes contain:
CPS menu map

Keyboard shortcuts
Troubleshooting information
Details on contacting Motorola for technical support or to order programming
hardware.
WHAT TO LOOK FOR ON-LINE
This guide is designed to supplement the on-line help installed with the CPS. Be sure to
refer to the on-line help for context-sensitive information:
Terminals codeplug blocks

CPS menus and menu functions
CPS fields
For information on how to access the on-line help, turn to page 31.
Preview
CONVENTIONS USED IN THIS GUIDE:
Convention Description
italics Used for emphasis and for new terms.
bold Used to indicate keyboard keys.
File/Open Used to designate the location and name of a CPS menu function. For
example, File/Open refers to the Open function in the File menu.
TIP: Denotes tips and hints on using the CPS.
Indicates that the task procedure continues on the following page.
Indicates an operational procedure, practice, or condition to which you

Note:
should pay special attention.
Alerts you of conditions which can result in loss or corruption of data, or

damage to application files.
TETRA Phone/
Designates: MTH800/MTM800/MTP850 Motorola TETRA Terminals.
Radio
Preview
Section 1: Installing the Software
SYSTEM REQUIREMENTS
Note: The CPS allows you to keep multiple
codeplug windows open simultaneously. The The TETRA CPS requires an IBM PC or compatible computer with the following
number of codeplug windows that can remain minimum configuration:
open at any given time is determined by the
Processor: Minimal configuration, and to programme one
amount of memory available to the CPS. terminal at a time: Pentium 1 GHz. OR,
For multiple terminal programming at the same
time: Pentium 2GHz or above.
Memory (RAM): Minimal configuration, and to programme one
terminal at a time: 256 MB. OR,
For multiple terminal programming at the same
time: 512 MB or above.
RS-232 Serial port: At least one free. Up to 16 serial ports are
supported to allow multiple terminal upgrade and
flashing of software.
USB (Universal Serial Bus) port To allow quick upgrade and flashing of software.
Free hard disk space for installation: 70 MB
Drive: CD-ROM
Operating system: Microsoft Windows XP Pro, Windows 2000 Pro
Language: English/Simplified Chinese/Traditional Chinese/

Korean
1 Installing the Software

INSTALLING THE CPS
Do not delete or move any files Follow the steps below to install the CPS on your hard drive:
installed with the CPS. They are
1 Quit all Windows applications to ensure a successful installation.
required to run the CPS.
2 Insert the CD-ROM into its drive.
3 The Autorun screen appears. Select Install CPS from the screen.
Note: If the Autorun screen is deactivated,
4 The setup programme will run InstallShield wizard to guide you through the
start the Explorer. Navigate to the CD folder
installation process.
called Autorun. Double click on
autorun.exe. If a version of the CPS already exists on your computer, you will be prompted if you
want to remove/upgrade that version. We recommend that you remove the existing
version only if it is no longer needed. Any files that you may have saved to the
existing CPS directory will not be deleted during the remove process.
If you choose to upgrade, the CPS will be automatically installed at its previous
location.
It is recommended to restart the 5 When the Welcome screen appears, read the instructions and click Next.
computer for a correct 6 Read the Click-Through Software Licence Agreement (Agreement) completely.
functioning of the CPS. By selecting the I Accept button at the end of the page, you indicate that you accept
the terms of this Agreement. You may then install the Software.
7 In the Choose Destination Location screen, click Next to install the CPS in the
default location. To select a different installation directory, click the Browse button.

8 Select the desired Programme Folder name for describing the CPS in the Windows
Start menu. Click Next.
9 You will be prompted to create a desktop shortcut to the CPS. Click Yes to create the
shortcut. Select the shortcut name.
10 Click Next to begin the installation.
11 When the setup is complete, you can choose to read the readme.txt file. Then click
Note: It is recommended to always read the Finish to exit setup.
readme.txt file for the latest updates.

WEB UPGRADE
Note: Web upgrade is available only for
certain CPS products. Please check with your Web upgrade allows existing customers of previous CPS versions to download and install
local customer service representative for the latest CPS executable. This upgrade facility only works for those customers who
availability of web upgrade. have previously purchased an original CPS copy.
Therefore, if this CPS upgrade is downloaded without an existing full CPS installation on
the computer, the CPS upgrade will neither install nor operate.
The web upgrade will overwrite Follow the steps below to install the CPS executable on your hard drive:
any last installed CPSs if the 1 Quit all Windows applications to ensure a successful installation.
user has multiple versions on
2 Enter the web, and then enter the URL (Uniform Resource Locator) provided by your
his/her computer.
local customer service representative.
3 Click the CPS executable and save the file to your hard drive.
Do not delete or move any files 4 Click the *.exe file. The setup programme will run InstallShield wizard to guide you
installed with the CPS. They are through the installation process.
required to run the CPS. 5 Click Next.
6 Read the Click-Through Software Licence Agreement (Agreement) completely.
By selecting the I Accept button at the end of the page, you indicate that you accept
the terms of this Agreement. You may then install the software.
If multiple versions are installed on your computer, the CPS executable will
overwrite the last version installed on the computer.
7 When the setup is complete, click Finish to exit setup.

FEATURE ENABLING
Whenever a feature paid flag is disabled, the CPS disables access to the fields belonging to
separately priced features.
Some TETRA features (e.g.: WAP or GPS) are separately priced in terminals.
The customer who has paid either for a single feature or for a number of features receives
the Feature Enable kit, i.e. the Customer CPS and a dongle (Feature Enable Dongle) that
contains information about the total number of enables per feature.
Feature enabling can be performed on one or more terminals simultaneously all in one
operation.
Proceed as follows:
1. Connect the terminal to the PC as described in the terminals hardware set-up. The ter-
minals codeplug contains special block for keeping the list of feature paid flags, each
of which corresponds to a separately paid feature.
2. Connect the Feature Enable dongle to the PC.
3. Run the CPS.
4. Enter the Administrator password.

5. Select Tools/Enable Feature. The Enable Feature dialogue opens up and displays
information related to the dongle and the terminal attached to the currently active port.
6. Enable the check box next to the feature you have paid.
7. Click Burn. Each counter will be decreased each time you enable one of the features
you have ordered.

8. The CPS scans communication ports and detects the terminal that is connected to the
port. The Operation Results message appears and displays the result of operations per
each port. Click Continue button.
9. The CPS will display the operation result for each terminal.
Please note:
Lets say you enabled all the paid features in a dongle and you connected several terminals
for simultaneous feature enabling. Some features may not have been paid for some of the
terminals or may already have been enabled. The Customer CPS will automatically detect
which features were paid or enabled for each terminal and will not decrease the counter.
10

STARTING THE CPS

Note: CPS requires a password to log in. The CPS supports the Motorola organiser and carrier levels. The carrier level provides
more CPS capabilities than the organiser level. The screens shown as typical examples in
this guide belong to the carrier level.
CPS Level Used by Password
Organiser User user
Carrier Administrator admin
1 Launch the CPS from the Windows Start menu, or double-click the desktop shortcut.
2 You will be prompted with the following Login dialogue box. Enter the required
information.
Select password level
Enter default password

(case sensitive):
user (for User), or
admin (for Administrator)
11

3 Press OK. If the entered password is incorrect, you will be prompted to enter it again.
To close the CPS, click Cancel.
To change password, click Change Password. Select password level (User or

Administrator). Enter old password, then new password, and confirm new password. If the
old password is incorrect, repeat all inputs. If the password was changed successfully, it is
stored in registry and the default password becomes irrelevant.
12

VERIFYING THE INSTALLATION
Once the CPS is installed, verify that the installation was successful.
Select Help/About CPS... Verify CPS version number, programming level, and Motorola
CPS part number. Click Details... for further information on: database version, supported
model, current codeplug version, current software version, model number, and model
type. Click OK, and OK again to return to the screen shown below.
If the CPS does not start up as described above, see the Troubleshooting section on
page 77.
13

Section 2: Setting Up the Hardware
Before you proceed, make sure you have all the necessary hardware from the list on
page 88.
The programming cable interfaces between the terminal and an IBM PC (or compatible
computer) running the TETRA CPS. Use the cable with the software item listed in
Appendix E. Supported Models section on page 85.
Note: The CPS will display the Phone

Detected message if communication is
established. Otherwise you will need to check
connections and try again.
14
2 Setting Up the Hardware

Make sure that you are using a

HARDWARE SETUP: MTH800
fully charged battery in the
To perform the programming, proceed as follows:
terminal prior to running the
CPS. This will ensure that the 1 Turn the terminal off.
unit does not power down 2 Connect the programming cable as illustrated on page 16.
during programming.
3 Remove and reinstall the terminals battery.
If using a programming cable without switch, press buttons 1, 9, and Power

On simultaneously.
This automatically establishes communication with the terminal.
4 Run the Customer Programming Software (CPS) on your computer. The

programming cable interfaces between the terminal and an IBM PC (or compatible
computer) running the TETRA CPS.
5 Select Tools/Options. Change the Communication setting according to the
connection you are using for the programming cable.
6 Start desired CPS operation. For example, select File/Read Phone. The terminal
automatically turns on. Its screen stays dark. After initialisation of communication
the terminal screen shows communication parameters.
7 Follow the instructions on your PC.
15

PROGRAMMING MTH800
OR
16

MTH800 ERROR MESSAGE: Cannot communicate with the phone
When you see this error message on your PC screen, do the following:
1 Power off the terminal.

2 Connect the programming cable as illustrated in the previous pages.

On simultaneously.
4 Run the Customer Programming Software (CPS) on your computer.

6 Start desired CPS operation. For example, select File/Read Phone.
17

PROGRAMMING MTM800
Note: Junction Box GMLN3002 assists the To perform the programming, proceed as follows:
installation of dash and remote mount 1 Make sure the terminal is switched off.
configuration. The junction box provides
connection for radio programming using 2 Connect the programming cable as illustrated on pages 20 to 22. The programming
cable FLN9636. For cabling see Junction cable interfaces between the mobile terminal and an IBM PC (or compatible
Box Installation manual 6866537D62. computer) running the TETRA CPS.
3 If a standard control head is attached, switch on the terminal. In case of a motorcycle
model, remove the control head from the 25-pin connector of the expansion head and
treat like expansion head only. The terminal screen stays dark. If your terminal has
only an expansion head without any control head, connect pin 6 to pin 14 on the 25
pin connector on the expansion head front to switch on the terminal and to enter
programming mode.
5 Select Tools/Options. Change the Communication setting according to the computer
serial port you are using for the programming cable.
screen stays dark.
18

8 After programming, remove the programming cable and in case you connected pin 6
to pin 14 on the 25 pin connector, remove this connection. If the terminal does not
switch on automatically or cannot be switched on using the On/Off knob or the
Ignition input (pin 10 on the accessory connector), disconnect the terminal from the
power supply for about 2 seconds to exit the programming mode.
Note:
To program the terminal, the following connector pins are used:
On the Accessory Connector On the 9-Pin Connector
Pin Description Pin Description
3 EXT PTT 2 RX
6 KEYFAIL/FLASH 3 TX
7 Analog GND 5 GND
8 Digital GND 7 RTS
13 SWB+ 8 CTS
17 RS232 CTS (Radio Output)

18 RS232 RTS (Radio Input)
19 RS232 TX (Radio Output)
20 RS232 RX (Radio Input)
19

PROGRAMMING MTM800 WITH STANDARD CONTROL HEAD
20

PROGRAMMING MTM800 EXPANSION HEAD & MOTOROCYCLE MODEL VIA ACCESSORY CONNECTOR
21

PROGRAMMING MTM800 WITHOUT CONTROL HEAD VIA 9-PIN CONNECTOR
22

Make sure that you are using a

HARDWARE SETUP: MTP850
fully charged battery in the
To perform the programming, proceed as follows:
terminal prior to running the
CPS. This will ensure that the 1 Turn the terminal off.
unit does not power down 2 Connect the programming cable as illustrated on page 24.
during programming.

On simultaneously.
This automatically establishes communication with the terminal.
4 Run the Customer Programming Software (CPS) on your computer. The

programming cable interfaces between the terminal and an IBM PC (or compatible
computer) running the TETRA CPS.
automatically turns on. Its screen stays dark. After initialisation of communication
the terminal screen shows communication parameters.
23

PROGRAMMING MTP850
OR
24

MTP850 ERROR MESSAGE: Cannot communicate with the phone
When you see this error message on your PC screen, do the following:
1 Power off the terminal.

2 Connect the programming cable as illustrated in the previous pages.

On simultaneously.

6 Start desired CPS operation. For example, select File/Read Phone.
25

Section 3: Using the CPS
CHANGING CPS STANDARD ENGLISH USER INTERFACE TO

NATIONAL USER INTERFACE
The MultiLanguage CPS supports user interface (UI) in English and other languages.
Please contact your local Motorola representative for the list of languages available for
your terminal models.
To change the standard English CPS UI to any CPS-supported national interface, select
menu Tools/Options/General and select the desired UI version from the Language combo
box. Press Ok. Shut CPS down and then re-open CPS.
combo box
26
3 Using the CPS

ADDITIONAL REGIONAL LANGUAGE SETUP
To change the appearance of your display for working in a regional language, click Start,
point to Settings, point to Control Panel, point to Display, and then click Appearance. In
combo box Item, select all items for which combo box Font is activated and change the
font value to Arial Unicode MS.
27
3 Using the CPS

To edit codeplugs in one of the CPS-supported regional languages, add the language to Windows support.
Click Start, point to Settings, point to Control Panel, and point to Regional Options. In the General/Regional Options page, select the
required language.
Windows 2000 Windows XP
28
3 Using the CPS

To display the CPS messages in the regional language, change the current system locale to another regional one. Click Set Default in
Windows 2000 and select the appropriate locale. In Windows XP, click the Languages page and set up as appropriate.
Restart your PC to confirm these settings.
Windows 2000
XP
Windows XP
29
3 Using the CPS

FEATURES OF THE CPS APPLICATION WINDOW
Title bar
Menu bar
Toolbar
Codeplug file name
Codeplug window
CODEPLUG TREE
VIEW: Shows codeplug
blocks in a tree structure. The
items in the tree view may CODEPLUG
vary based on the terminal CONTENT VIEW:
model.
Displays contents of
block that is highlighted
in the tree view.
Status bar
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3 Using the CPS

ACCESSING THE ON-LINE HELP SYSTEM

TIP: The information in the on-line help
is presented in the following categories: The on-line help contains detailed context-sensitive help on using the CPS. Heres how to
access the help system:
Introduction to the CPS
Using the Help Function
Help on Specific CPS Tasks For... Do this:
Help on Codeplug Blocks General help on using Click the Windows Start menu and select Help.
Menu Topics Windows
CPS Keyboard Shortcuts
Help contents From the CPS, select Help/CPS Help Topics.
Troubleshooting
Glossary Help on a part of the CPS
Click the button on the CPS toolbar and click the part of the
window
Contacting Motorola window on which you need help.
To access this topic list, select Help/CPS Help on a CPS dialogue box Click the Help button in the dialogue box.
Help Topics from the CPS. For help on parts of a dialogue box, click the button on the
dialogue box title bar and then click the part of the dialogue box
on which you need help.
Context-specific help on a Press the F1 key when the cursor is in that field, or right-click
CPS field the field and select Help.
Help on a specific CPS menu Click the CPS Help Topics button in the Help window and click
item or field the Index or Find tab. Type the desired search keyword in the
space provided. A list of topics that contain the search keyword
will be displayed.
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3 Using the CPS

GETTING AROUND IN THE CPS
All CPS functions can be accessed using the menus, and some can be accessed using
keyboard shortcuts as described on page 75. Data in the terminals codeplug block can be
accessed from the tree and content view of the codeplug window. These methods of
navigation are explained below.
USING THE MENUS
There are six menus in the CPS, as shown below:
The Edit menu and some functions in other menus will be available only when a codeplug
block is already open in the CPS or based on the context. For instance, the Copy function
will be available only when you highlight item(s) that can be copied.
Refer to the menu map on pages 73 and 74 to familiarise yourself with the functions you
can perform from each menu.
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3 Using the CPS

USING THE TREE AND CONTENT VIEWS
When a codeplug is opened, the CPS will display its contents in a codeplug window. The codeplug
window is divided into two areas the tree view and the content view which make it easy to view
the codeplug structure, and view or modify field values. The illustration below shows the relationship
between the tree and content views
This column displays the

field name.
Highlight an item in the tree This column displays the

view to display its contents field value.
in the content view. CONTENT VIEW
Click on plus and minus signs to Click on an editable or initial-

expand and collapse (that is, isable field to modify the
open and close) folders. field value.
This column contains a Reset

button if a field is resettable.
Clicking the button resets the
field to its default value. If
TREE VIEW there is no entry in this
column, the field cannot be
initialised.
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3 Using the CPS

Section 4: Tutorial
If you are new to the CPS, we This tutorial provides an overview of the tasks you will perform most frequently using the
suggest that you try these CPS. Refer to the Help on Specific CPS Tasks section in the on-line help for a more
operations on a backup comprehensive task list.
codeplug file until you become
Take a few moments now to review the CPS menus and the various features of the
thoroughly familiar with the
codeplug window. These are described in the Using the CPS section beginning on
CPS.
page 26. Then proceed to the next task.
The CPS menu options refer to phones (for example: File/Read Phone) or radios (for
example: Tools/Restore Radio), which stands for Motorola TETRA portable and mobile
terminals.
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BEFORE YOU START
1 Set up the programming hardware as described in Section 2: Setting Up the

Hardware on page 14.
2 Run the CPS, and login into the CPS. Then make sure the CPS is up and running as
described on page 13.
Note: Up to 16 phones can be connected to 3 Select Tools/Options/Communication to check the setting in the Active
your PC serial communication ports. The port Communication field. Position the cursor into the combo box, then drag it to the
could be mounted on a PCMCIA multi-way required communication mode: serial or USB.
serial board installed in a laptop, a multi-way 4 Serial Communication only. Click Look for radio to check which communication
serial PCI board for a desktop machine, or a port has a connected terminal.
USB-based serial board.
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5 Set the communication speed to the required baud rate.

6 Click Turn radio off after copy to return the terminal automatically to normal
operation. Otherwise, you will have to do it manually (see page 56).
Next, configure the Logging feature as explained on page 37.
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CONFIGURING THE LOGGING FEATURE
If logging is enabled, the CPS will automatically write statistical information to the log
file. The statistical information are data on time, operation name, operation data and
operation result for the functions activated by the user during the CPS sessions. Each
record will correspond to an action the user performs.
To enter the logging page, select Tools/Options/Logging. From the logging page you will
be able to configure the logging feature and set up options for the log file.
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Logging Mode
Position the cursor into the combo box, then drag it to the required mode for the log file:
ISSI & TEI (Individual Short Subscriber Identity & Terminal Equipment Identifier)
and Normal
Normal
Off
ISSI & TEI and Normal Logging Mode
If you select that mode, then logging is similar to the one in Normal mode, and the CPS
will also log any operation through all ports related to the ISSI and TEI codeplug fields
into a special log file called cps_tei_issi.log. The logging of all operations will be enabled
and performed according to the other logging page settings.
Normal Logging Mode through One Port
If you select the Normal mode for communication operations through one port only, the
CPS will check whether or not the log file exists in the directory specified in the Log File
Path field. If the file does not exist, the CPS will create the cps_user.log file. If the log file
exists, new information will be recorded into it.
The logging of all operations will be enabled and performed according to the other logging
page settings.
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Normal Logging Mode with Multi-port Operations
If you select the Normal mode for communication operations through a number of ports
simultaneously, then the recording of all log operation through the default port will be
written into the cps_user.log file. The communication operations through other ports will
be written:
In the COM(X)_cps_user.log file, one file per COM port, where (X) will display the
number of the appropriate port.
OR, in the USB(X)_cps_user.log file, one file per USB port, where (X) will be the internal
CPS order number of the appropriate port.
For example, COM1_cps_user.log will be the log file for operations through port COM1,
if this port is not the default one. The logging of all operations will be enabled and
performs according to the other logging page settings.
Off Mode
If you select the Off mode, the logging of all operations will be disabled. If the log file(s)
already exists, no operation will be recorded into it.
Setting the Maximal Size of the Log File
This setting will be the same for all log files. You can change the file size from 1 to
200 MB by entering a numerical value in the field or sliding the rule.
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Log file Options

Note: If the Log File Path is changed in the
To enable Write time and Write operation result, enable the required check boxes. If these
current session, the new path will be applied
options are selected, then new-recorded strings in the log file will contain also the time of
only in the next CPS session (after re-starting
function start and the operation result (pass or failed).
the CPS).
Log File Path
To setup a directory for the log file location, click Browse and navigate to the desired
directory. To confirm your choice, click OK. The path will be written to the Log File Path
field in the logging page.
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OPENING A CODEPLUG FILE
If you wish to start by reading the codeplug from a phone, proceed to READING A
CODEPLUG FILE FROM THE PHONE on page 44.
To open an archive codeplug file from disk:
1 Select File/Open.
2 In the File Open dialogue box, navigate to the drive and folder or directory where the
codeplug file is located.
3 Double-click the desired file name or highlight it and click OK.
4 If the codeplug file is password-protected, the CPS will prompt you to enter the
password to open the file. After the password is successfully entered, the CPS will
display the codeplug window.
5 Click on the (+) sign next to the Codeplug folder in the tree view. The codeplug
window should look similar to the one on page 26.
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PROTECTING THE CODEPLUG FILE WITH A PASSWORD
To prevent an unauthorised user from viewing or editing the codeplug file, you can protect
it with a password. To set a codeplug file password:
1 If there is more than one open codeplug file, make the required codeplug file active
by clicking on its title bar.
2 Select File/Change Codeplug Password. The following screen will pop up. Enter
the password (case sensitive), re-confirm, and click OK. Keep the codeplug password
in a safe place.
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Follow the same procedure to change a password. To remove the codeplug password,
click Reset. All settings will be saved during write/save operations.
If your codeplug is not password protected, but Protect Codeplug Saving check box is
enabled in Tools/Options/General, the CPS will ask the user to protect the codeplug for
Save, Save As, and Write codeplug tasks.
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READING A CODEPLUG FILE FROM THE PHONE
To read a codeplug:
1 Select File/Read Phone.The CPS will show the progress of this task. When the read
process is complete, the CPS will display the codeplug window.
If the phone codeplug is password-protected, the CPS will prompt you to enter the
password to open the file. After the password is successfully entered, the CPS will
display the codeplug window.
2 Click on the (+) sign next to the Codeplug folder in the tree view. The codeplug
window should look similar to the one on page 26.
Note: If task progress is not shown or an
error occurs, go through the checklist in the 3 When you have completed viewing the phone codeplug information using the CPS,
Troubleshooting: Unable to Read select Tools/Power Off to return the phone to normal mode of operation. Another
Codeplug topic in the on-line help. way of returning the phone to normal mode of operation is to disconnect it from the
programming cable, and remove and then re-install the battery.
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AUTOMATIC BACKUP OF CODEPLUG FILE
To avoid loss of data, the CPS automatically backs up all codeplug(s) read from phone(s)
and currently in work. Backup files are located in the default path (configurable via Tools/
Options/Directories) and are named <Serial Number of the attached radio_version
number of the radio codeplug>.cpd. The serial number is a unique identificator of the
customers terminal.
One terminal with a unique serial number might have several different backup files with
different version numbers of the terminal codeplug. Backup files are extremely useful in
restoring codeplugs that get corrupted or are inadvertently erased.
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CONFIGURING THE CODEPLUG FILE

There are two types of field values:
Black coloured field values which are pre-programmed at factory. You cannot change
these values.
Blue coloured field values. You can program these values.
Depending on the fields, use one of the following ways to enter values:
By clicking a check box.
By positioning the cursor in the combo box and dragging it to the required value.
TIP: Use the Find a Field feature in the By entering digit or text in the required field.
Edit menu to easily locate a field in the
current content view. Enter your search
keyword and click Search. The CPS will
default setting
locate the fields in the content view that
contain the search keyword.Then select a check box
field and click Find It to reach the field in the combo box
content view.
entering digit
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EXAMPLE 1: CONFIGURING THE PHONE FEATURES
In this example, you will program the phone to automatically resend an emergency alarm
in case no acknowledgement arrived. You will set the number of retries to 3.
1 In the tree view, click on the plus (+) sign next to the TMO Voice Services folder
icon.
2 Click on the Emergency Options sub-block. The contents of this sub-block will be
displayed in the content view.
3 Locate the Emergency Alarm Retries field in the content view. To set the number of
rings to 3, enter 3 in this field.
This is the same procedure that you will use to configure other features for the phone.
. TIP: For help on a field, press F1 while

the cursor is in that field. Or right-click the
field and choose Help from the popup menu.
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EXAMPLE 2: CONFIGURING THE CONTACT BOOK

Note: You can use upper or lowercase
characters, punctuation and extended foreign In this example, you will add a couple of entries to the Contacts List.
language characters such as in a Contacts
List alias. The phone will display uppercase, 1 Click on the plus (+) sign next to the Contact Book folder in the tree view.
lowercase and punctuation. 2 Highlight Contacts List in the tree view. The Contacts List spreadsheet will be
displayed in the content view.
3 Add the entries listed below to the Contacts List. Click on an empty row in the
Contacts List and add the first contact number alias by typing LOCAL in the Name
column. Then type 5551212 in the Home Number column. Repeat this procedure
for the second entry.
TIPS: Cut, Copy, Paste, Undo, Redo, LOCAL 5551212

and Clear functions are available from the OUT-OF-AREA 8005551212
Edit menu. The Find function is available
.from Edit/Find a Field and makes it possible
to locate an entry in the current Contacts List
that contains the search keyword. This completes the task. Contacts List entries can be added, modified or deleted as
described here.
For a list of contact book editing shortcuts,
refer to the Keyboard Shortcuts topic in the
on-line help.
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COPYING ENTRIES BETWEEN CODEPLUGS

Note: CPS copy and paste operations will The CPS makes it possible for you to copy entries from one codeplug to several other
function only under certain conditions. For codeplugs. For the purpose of this example, you will copy the entries from the same
instance, if you copy a set of cells and codeplug file you used in the previous task. You will need a spare backup codeplug file to
highlight another set of cells in which to paste copy the entries to. (See page 50 for help on creating a backup codeplug file.)
them, the row and column sizes of the copied
1 Click on the Contact Book folder in the tree view to open the folder.
cells and the highlighted cells must match.
Refer to the Copy and Paste Operations 2 Click on Contacts List in the tree view. The two entries from the previous example
topic in the on-line help for details. will be displayed in the content view.
3 Click and drag the cursor across the two entries in the content view to highlight them.
(To copy the entire Contacts List, highlight the desired type of list in the tree view.
Then click the Copy button on the toolbar.)
4 Select Edit/Copy. The highlighted entries will be copied to the clipboard.
Note: If you paste the new entries over
existing entries, the existing entries will be 5 Select File/Open. Locate the spare backup codeplug and double-click on the file
erased. name to open it.
6 When the file is opened, click on the Contact Book folder in the tree view. Click on
the Contacts List.
7 Click (that is, highlight) the cell in the codeplug content view where you want to
begin pasting the entries from the clipboard.
8 Select Edit/Paste to complete the operation.
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SAVING A CODEPLUG FILE
Note: If your codeplug is not password- When you have finished programming the codeplug, make sure you save a copy to a hard
protected, but Protect Codeplug Saving disk or diskette before writing it to the phone. To save a codeplug file that is already open
check box is enabled in Tools/Options/ in the CPS:
General, the CPS will ask the user to protect
the codeplug for Save and Save As tasks. 1 Click on the title bar of the codeplug file to make it active.
2 Select File/Save and the file will be saved automatically in the default data path
(configurable via Tools/Options/Directories).
TIP: If you wish to save the file under a
different name, select File/Save As. If you select File/Save As, the File Save As dialogue box opens up. Navigate to the
drive and folder where you want to save the file. Enter a new file name in the File
name field and click OK to save the file.
Note: The CPS identifies codeplug files by
3 If your codeplug is not password-protected, but Protect Codeplug Saving check box
their .cpd file name extension. If you do not
is enabled in Tools/Options/General, the CPS will ask the user to protect the
use this extension when saving a codeplug
codeplug for Save/Save As tasks.
file, the CPS will automatically add this
extension to the file name when it saves the
file.
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Remember to save the original WRITING THE CODEPLUG TO THE PHONE

codeplug data before you make
The Write Phone function writes the codeplug from the current CPS window to the phone
any changes, so that you can
while keeping the terminals tuning data intact. A codeplug read from one phone can only
restore the phone to its original
be written to that same phone using this process.
state if the programming goes
wrong. 1 If multiple codeplugs are open in the CPS, make the correct source codeplug file
active by clicking on its title bar.
2 Select File/Write Phone. The CPS will show the progress of this task.
3 If your codeplug is not password-protected, but Protect Codeplug Saving check box
Never disconnect the
is enabled in Tools/Options/General, the CPS will ask the user to protect the
programming cable from the
codeplug for Write codeplug task.
phone during the write
operation. This will destroy
your terminal.
Note: If task progress is not shown or an

error occurs, go through the checklist in the
Unable to Copy Phone topic in the on-line
help.
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CLONING CODEPLUG TO THE PHONE(S) USING THE COPY

TIP: Use Copy Wizard when you want to WIZARD
clone multiple phones with the same set of
codeplug data. The master codeplug is read from With the CPS Copy Wizard function, you can clone your settings of codeplug data from a
the master phone and activated in the CPS window. master codeplug, select the codeplug blocks to be copied, and write the codeplug data to
Connect the next phone(s) and start the Copy
one or more phones all in one operation. In this task, you will use the Copy Wizard to
Wizard operation.
clone codeplug data to the phone(s). This function is allowed only for compatible phone
models - i.e., phones belonging to the same frequency range and operating in the same
network. For a list of clone groups, see Appendix D. Cross Model Multi-copy Wizard
(Cloning) on page 79.
1 Read master codeplug from master phone, or open master codeplug file.
2 Connect the phone(s) for which you need to clone master data. Set up the
Never disconnect the programming programming hardware as described in Section 2: Setting Up the Hardware on
cable from the phone during the page 14.
upgrade and write operation. This
will destroy your terminal. 3 Select File/Copy Wizard. The first Copy Wizard dialogue box will be displayed.
4 Click the appropriate check box to select the items you wish to copy. Or click Select
All to select all the items.
5 Click Next. The CPS will search for the connected phone(s) automatically and will
display the connect operation results. Check the connection results.
6 Check the Power Off box to turn off the phone automatically after the copy wizard
operation.
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7 Click Write to start the cloning. The CPS will show the progress of this task per
Note: If task progress is not shown or an error connected serial orUSB port(s).
occurs, go through the checklist in the Unable to
Copy Phone topic in the on-line help. 8 When the process is complete, click Done to exit the Copy Wizard.
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COPYING THE PHONE CODEPLUG
Use the Copy Phone function to copy data fields from the master phone to the attached
phone. The master phone is another properly working terminal and contains user data
which can be cloned to other terminals. The CPS uses as a master the codeplug file read
from the master phone and opened in the active application window. Codeplug data are
extracted from that file during the Copy operation. Only user-editable fields will be
copied.
To copy the phone codeplug:

1 Open the required master codeplug file in the active application window.
programming cable from the
phone during the write 2 Select File/Copy Phone.
operation. This will destroy A progress bar will be displayed on the screen. After a few seconds, the bar should
your terminal. begin progressing towards 100%. You cannot cancel the copying operation.
Copying will not be allowed if the master phone and attached phone are
incompatible, except when copying between different models of the same product and
frequency range.
If the Copy operation is completed successfully, an appropriate message will be
displayed on the PC screen. The backup file of the original Codeplug file named *.cpd
will be stored in the backup directory.
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WRITING SOFTWARE TO THE PHONE (FLASHING)

programming cable from the This function is used to update (flash) one or more phones simultaneously with the phone
phone during the upgrade and software application version. Up to 16 phones can be connected to your PC serial or USB
write operation. This will destroy communication ports.
your terminal.
1 From the Tools menu, choose Options/Directories. In the Options dialogue box,
make sure the default software path is set to the directory that contains the subscriber
software files. Connect the phone(s) you need to flash.
2 Select Tools/Write Software. The Write Software function will search for the
connected phone(s) automatically and will display the connect operation results.
Check the connection results and click Continue to enter the Write Software
dialogue.
3 In the Write Software dialogue check the Power Off box to turn off the phone
automatically after the write software operation. Check the version of Subscriber to
Note:
write in the Write Software Data area for each ports page. To start flash operation
If task progress is not shown bar does not
click the Write button. The CPS will show the progress of this task.
appear or an error occurs, go through the
checklist in the Unable to Write Software 4 Operation results for each detected phone will be displayed in the Write Software
topic in the on-line help. result area of the Write Software dialogue.
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UPGRADING PHONE
This function is used to update the phone software version and codeplug data of one or
more phones simultaneously. Up to 16 phones can be connected to your PC serial or USB
communication ports.
From the Tools menu, choose Options/Directories. In the Options dialogue box, make
sure the default software path is set to the directory that contains the subscriber software
files. Connect the phone(s) you need to upgrade.
1 Select Tools/Upgrade Phone. The Upgrade Phone function will search for the
connected phone(s) automatically and will display the connect operation results.
Check the connection results and click Continue to enter the Upgrade Phone
dialogue.
2 In the Upgrade dialogue check the Power Off box to turn off the phone automatically
after the upgrade operation. Check the subscriber version and the data codeplug to
write in the Upgrade Data area for each ports page. To start the upgrade operation,
click Write. The CPS will show the progress of this task.
Never disconnect the 3 Operation results for each detected phone will be displayed in Upgrade Result area of
programming cable from the the Upgrade Phone dialogue.
phone during the upgrade and 4 If the upgrade operation fails at the Write Data To Radio stage, click Retry to retry
write operation. This will destroy writing the same data to the same terminal. (The Retry button appears in the Upgrade
your terminal. Phone dialogue in case of failed upgrade.) If multiple upgrade is performed and
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failure occurs only for some of the upgraded terminals, the Retry operation will be
Note: If task progress is not shown or an performed only on these terminals. If the terminal was disconnected and reconnected
error occurs, go through the checklist in the again during upgrade, the Retry operation will not be performed and you will be
Unable to Write Software topic in the on- warned that the communication session id does not match.
line help. If an error occurs during the update 5 If you have chosen to turn off the phone manually after upgrading, select Tools/
phase, go through the checklist in the Power Off to return the phone to normal mode of operation. Another way of
Unable to Read Phone topic on the on-line returning the phone to normal mode of operation is to disconnect it from the
help. programming cable, and remove and then re-install the battery.
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ERASE SOFTWARE
This function is used to erase the software application from the terminal memory while
preserving the terminal codeplug data.
Select Tools/Erase Software. The CPS supports the following order in the Erase
Software operation:
Read codeplug from the attached terminal and save it in the CPS memory.
Erase software from the terminal flash.
The terminal codeplug will not be removed from the terminal.
You will be asked to confirm or cancel the operation. If the operation is completed
successfully, an appropriate message will be displayed.
In case there is no communication with the terminal, a warning message will appear. You
will be asked to retry the operation or cancel it.The number of retries is unlimited. If you
click Cancel, the CPS will display an appropriate error message listing the possible causes
of the failed operation.
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RESTORE RADIO
Note: This function is useful when the Write
Software or Upgrade Software operation This feature can be used to restore the attached terminal to the following items:
failed. This function must be used
immediately after interruption of the write The codeplug saved in a backup file in the backup directory
software operation. The software application indicated in the Application Image field of the backup
codeplug.
Select Tools/Restore Radio.
The CPS reads the codeplug from the attached terminal and determines its serial number.
After reading the codeplug, the CPS will seek for the backup codeplug file according to
the terminal serial number and at the path indicated in the Default Backup Path field
(specified in the Options dialogue box).
The CPS might find several backup files whose versions are equal to or less than the
terminal codeplug version (see page 50 for help on creating a backup codeplug file). All
the found backup files will be displayed in the Restore Radio dialogue box. You will be
able to select the desired codeplug version from which to restore the terminal.
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When the codeplug version is selected from the combo box, the CPS will read the name of
the software file to be written to the terminal from the Application Image field located in
the codeplug and will seek for the application in the software directory specified in the
Options.
If the application exists, its name will be displayed in the dialogue box. In this case you
can restore terminal with both the codeplug and software application.
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If the application does not exist, or if the Application Image field is empty, the CPS will
display not found. In this case only the codeplug can be restored in the terminal.
In both cases, you will be asked whether you want to continue with the operation or cancel
it. If you confirm continuation of the operation, the CPS will write the codeplug and
software or only the codeplug (mentioned in the request message) to the terminal. If the
operation is completed successfully, an appropriate message will be displayed.
The CPS will not be capable of restoring the terminal in the following cases:
If the terminal codeplug is corrupted, the CPS is unable to read this terminal.
If none of the backup files of the original terminal codeplug are found in the backup
directory.
In these cases an error message appears and the operation is aborted.
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EXPORTING USER DATA
The Export User Data feature allows you to quickly fill up codeplug call lists by using
external application (Excel) edit options.
User data can serve as a template to be saved to a *.htm file for speedy editing.
Proceed as follows:
2 Select File/Export/User Data. The Save As dialogue box will appear. You will be
able to save the User Data file with the current name displayed in the codeplug
window title, or you can type a new name in the File name field and save the file
under this name. In addition, you can select the place of the file on the hard disk.
Click Save to confirm your choice.
3 The CPS will present a list of codeplug parameters, which can be included in the user
report file. A typical screen is shown below.
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4 Click the appropriate check box to select the items you wish to copy. Or click Select
All to select all the items. Click OK. The CPS displays an appropriate message to let
you know whether or not the export operation was successful.
Next, open the *.htm file in the Microsoft Excel application. Use the edit resources (e.g.:
cut and paste the same formatted information) to pack the form with the required data.
Then, save in the same format file. In the CPS select File/Import User Data to import the
data into the source codeplug.
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IMPORTING USER DATA
Use this feature to import the User Data file, previously created by Export User Data and
saved with the *.htm extension in the user directory and load it into the active codeplug.
For the list of the User Data parameters that can be imported during this operation, see
EXPORTING USER DATA on page 62.
1 Select File/Import/User Data.

2 The Open dialogue box will appear. The CPS opens the User Data file selected by
the user from the dialogue box and inserts the existing parameter values into the
appropriate fields of the active codeplug. The imported data will replace the current
field values.
The CPS displays an appropriate message to let you know whether or not the import
operation was successful.
The CPS will validate the imported data, display an error message if the file contains
illegal values, and cancel the import operation. The codeplug will be restored.
The CPS will check compatibility of the imported data with codeplug data loaded into the
current window. If the data is not compatible, an error message will appear, and the CPS
will cancel the import operation.
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EXPORTING USER REPORT
This feature is used to create a file in html format, called User Report, and save it to the
hard disk. The User Report will include the content tables of the codeplug parameters that
you selected. Each table will have the name of the codeplug parameter and include the
codeplug fields with their values as they are viewed in the content view of the active
codeplug window.
Proceed as follows:
1 Read codeplug from phone, or open codeplug file.

2 Select File/Export/User Report. The Save As dialogue box will appear. You can
save the User Report file with the current name displayed in the codeplug window
title, or you can type a new name in the File name field and save the file under this
name. In addition, you can select the place of the file on the hard disk. Click Save to
confirm your choice.
3 The CPS will present a list of codeplug parameters and data blocks, which can be
included in the user report file.
4 Click the appropriate check box to select the items you wish to export. Or click Select
All to select all the items. Click OK. The CPS displays an appropriate message to let
you know whether or not the export operation was successful.
66
4 Tutorial
A typical screen is shown below.
The typical list is as follows:

- Subscriber Unit Parameters
- Feature Flags
- Security
67
4 Tutorial
- TMO Voice Services

- DMO Parameters
- Ergonomic Parameters
- Language Parameters
- Character Editor
- Audio Parameters
- Display Parameters
- TMO Lists
- Scan Lists
- DMO Lists
- My Favorite Groups
- Contact Book
- Outgoing Mail Parameters
- Data Services
- Buttons, Keys and Accessories
- One-touch Buttons
- Frequency Lists
- Mobility & System Parameters
- GPS
68
4 Tutorial
IMPORT SCREEN SAVER (MTH800, MTP850)
The terminal can operate with a customisable screen saver. The screen saver needs to be
loaded onto the terminal via the CPS.
Proceed as follows:
1 Prepare your screen saver image as an MS Paint supported *.gif file in the following
size or within this scale:
- 130X130 pixels size
- 256 colours
- maximum file size of 18KB
3 Select File/Export/Screen Saver. The Import Screen Saver dialogue box will appear.
4 Click Load and select the created *.gif file. Make sure that the picture does not
extend beyond the Preview frame. Or click Load Default and the Motorola logo will
be loaded into the open master codeplug file.
5 Click Import.
6 Write codeplug back to the terminal.
69
4 Tutorial
70
4 Tutorial
EXPORT SCREEN SAVER (MTH800, MTP850)
This feature is used to save the screen saver to the hard disk for use in another single
terminal or for further graphic processing.
Proceed as follows:
2 Select File/Export/Screen Saver. The Save As dialogue box will appear. You can
save the *.gif file with the current name displayed, or you can type a new name in the
File name field and save the file under this name. In addition, you can select the place
of the file on the hard disk. Click Save to confirm your choice.
3 The CPS displays an appropriate message to let you know whether or not the export
operation was successful.
71
4 Tutorial
FINAL THOUGHTS
This completes the TETRA Windows CPS tutorial and the Using the CPS section. We
hope that, after reviewing this guide, you have gained a basic understanding of:
The application and codeplug windows

The relationship between the codeplug tree and content views
CPS menus and menu functions
CPS tasks and how to perform them
Be sure to review this material as necessary and refer to the on-line help for context-
sensitive help as you use the CPS.
72
4 Tutorial
Appendix A: CPS Menu Map
1 2 3
The Edit menu and the

detailed File menu will
be visible only when a
codeplug file is open in
the CPS.
73
Appendix
CPS Menu Map (continued)
4 5 6
The Window menu and

the detailed Tools menu
will be visible only when
a codeplug file is open in
the CPS.
74
Appendix
Appendix B: Keyboard Default Shortcuts
Any CPS function or action that can be performed using the mouse can also be performed
TIPS: using the keyboard keys. This includes navigating through the CPS, accessing menu
functions, and changing field values.
Use these shortcuts in situations where
you cannot use a mouse (for instance, Here is a listing of default shortcuts for frequently used CPS functions:
programming a phone in the field).
You may remove, reassign or create
shortcuts by using Tools/Configure/ To perform this action... Press:
Shortcuts option of the CPS.
Open a codeplug file Ctrl+O
Note: Refer to the Keyboard Shortcuts Save a codeplug file Ctrl+S

section in the on-line help for a list of
Read codeplug data from the phone Ctrl+R
spreadsheet and CPS navigation shortcuts.
Write codeplug data to the phone Ctrl+W
Print a codeplug file Ctrl+P
Undo Ctrl+Z
Redo Ctrl+Y
Cut the current entry Ctrl+X
Copy the highlighted item (or its contents) to the clipboard Ctrl+C
75
Appendix
To perform this action... Press:
Paste the data from the clipboard Ctrl+V
Clear Delete
Find a field Ctrl+L
Upgrade phone Ctrl+U
Write software Ctrl+T
Restore Radio Ctrl+M
Options Ctrl+K
Switch Panes Ctrl+1
Adjust Splitter Ctrl+2
Access help on the current item or entry F1
76
Appendix
Appendix C: Troubleshooting
TROUBLESHOOTING THE SOFTWARE INSTALLATION
If there is a problem during the installation, the CPS will display an error message to
Note: Make sure that your computer meets indicate the type of problem that occurred. Some error messages are reproduced below
the minimum requirements for installation along with information on how to troubleshoot them:
that appear on page 4.
If you see this message... Do this:
Cannot create... directory. Make sure that the directory path you entered is
valid. If not, specify a valid path.
There is not enough space available Make sure you have the amount of free disk space
xx bytes on disk XX. available and try the installation again.
An error occurred during the move Quit all open applications and try the installation
process. again.
77
Appendix
TROUBLESHOOTING THE HARDWARE SETUP
Hardware setup problems usually show up when reading or writing codeplug to the phone.
programming cable from the To solve the problem:
phone during the programming
process or power off the PC 1 Make sure that the programming hardware you are using match the parts listed on
while the codeplug file is in page 88.
CAUTION memory. This will destroy your 2 Check for loose hardware or power supply connections.
phone data.
3 Examine the metal contacts on the terminal and on the programming cable for dust or
grime. If necessary, clean the contacts with alcohol and let dry.
4 Select Tools/Options. Make sure that the setting in the Serial Port fields refer to the
correct COM port. if you use the serial communication. If you use the USB
communication, make sure that the correct USB port is selected.
TIP: You can print any help topic 5 Access the Troubleshooting section in the on-line help. It contains a
(including troubleshooting topics) from the comprehensive list of topics to help you solve computer-to-terminal communication
Help window by choosing File/Print Topic. problems. Select the link that best describes the problem you are experiencing. The
help topic will provide step-by-step instructions on the troubleshooting procedure.
78
Appendix
Appendix D. Cross Model Multi-copy Wizard (Cloning)
CPS Feature Model Clone Group (1)
Subscriber Unit Parameters MTH800, MTM800, MTP850 terminal models
Feature Flags MTH800, MTM800, MTP850 terminal models
Security MTH800, MTM800, MTP850 terminal models
MS Short Data Access MTM800 terminal models
Pre-emptive Priority Call MTH800, MTM800, MTP850 terminal models
Emergency Options MTH800, MTM800, MTP850 terminal models
Voice Services Options MTH800, MTM800, MTP850 terminal models
General MTH800, MTM800, MTP850 terminal models
Tones MTH800, MTM800, MTP850 terminal models
Timers MTH800, MTM800, MTP850 terminal models
(1) See Supported Models on page 85.
79
Appendix
Signal/Quality Indication Scale MTH800, MTM800, MTP850 terminal models
Dialling Methods MTH800, MTP850 terminal models
Language Settings MTH800, MTM800, MTP850 terminal models
Character Editor MTH800, MTP850 terminal models
User Defined Language Pack MTH800, MTP850 terminal models
Audio Parameters MTH800, MTM800, MTP850 terminal models
AGC MTH800, MTM800, MTP850 terminal models
Alert Tones Volume MTH800, MTP850 terminal models
Ambience Listening MTH800, MTM800, MTP850 terminal models
Hot Mic MTH800, MTM800, MTP850 terminal models
Mic Gain MTH800, MTP850 terminal models
Volume MTH800, MTP850 terminal models
Ring Tones Volume MTP850 terminal models
80
Appendix
Voice Filters MTH800, MTP850 terminal models
Mic Settings MTM800 terminal models
Volume Settings MTM800 terminal models
Display Options MTH800, MTM800, MTP850 terminal models
Home Mode Display MTH800, MTM800, MTP850 terminal models
Screen Saver MTH800, MTP850 terminal models
Rotary Knob Options MTH800, MTP850 terminal models
TMO Talkgroup Feature MTH800, MTM800, MTP850 terminal models
TMO Scan Lists MTH800, MTM800, MTP850 terminal models
DMO Talkgroup Feature MTH800, MTM800, MTP850 terminal models
DMO MNI Partnership List MTH800, MTM800, MTP850 terminal models
DMO Address Extension MTH800, MTM800, MTP850 terminal models
DMO Gateway Timers MTH800, MTM800, MTP850 terminal models
81
Appendix
DMO Frame Count Down Values MTH800, MTM800, MTP850 terminal models
DMO Group Call Constants MTH800, MTM800, MTP850 terminal models
DMO Group Call Timers MTH800, MTM800, MTP850 terminal models
DMO Frame Request Opportunity Flags MTH800, MTM800, MTP850 terminal models
Dynamic Group Number Assignment MTM800 terminal models
Dialing Scheme MTH800, MTM800, MTP850 terminal models
Contact Book MTH800, MTP850 terminal models
Private Call List MTM800 terminal models
PABX List MTM800 terminal models
Phone List MTM800 terminal models
Outgoing Mail Parameters MTH800, MTM800, MTP850 terminal models
Status Id List MTH800, MTM800, MTP850 terminal models
Packet Data Parameters MTH800, MTM800, MTP850 terminal models
82
Appendix
Data Options MTM800 terminal models
Short Data Service MTH800, MTP850 terminal models
Accessory MTH800, MTP850 terminal models
Menu Shortcuts MTH800, MTP850 terminal models
One-Touch Buttons MTH800, MTM800, MTP850 terminal models
Frequency Lists MTH800, MTM800, MTP850 terminal models
Home Location Areas MTH800, MTM800, MTP850 terminal models
Address Extension MTH800, MTM800, MTP850 terminal models
Mobility Parameters MTH800, MTM800, MTP850 terminal models
TXI Parameters MTH800, MTM800, MTP850 terminal models
GPS MTH800, MTM800, MTP850 terminal models
Scanning Parameters MTH800, MTM800, MTP850 terminal models
Favorite Talkgroups List MTH800, MTM800, MTP850 terminal models
83
Appendix
End-to-End Encryption MTH800, MTM800, MTP850 terminal models
WAP MTH800, MTP850 terminal models
Pin, Pin Unblocking Key MTH800, MTM800, MTP850 terminal models
84
Appendix
Appendix E. Supported Models
Model Number Model Type (1) Radio Band MHz Model Description
H78PCN6TZ5AZB 65065 380-430 MTH800 Motorola TETRA Handportable Terminal Bulk PT911FR
(1) To see the terminals model type, select Help/About CPS and click Details.
M80PCN6TZ5AN 110 380-430 MTM800 Motorola TETRA Mobile Terminal, Dash/Desk MT912M
M80PCN6TZ6AN 110 380-430 MTM800 Motorola TETRA Mobile Terminal, Remote MT912M
M80PCC6TZ5AN 112 380-430 MTM800 Motorola TETRA Mobile Terminal, Data MT912M
M80PCW6TZ2AN 113 380-430 MTM800 Motorola TETRA Mobile Terminal, Motorocycle MT912M
85
Appendix
H60UCN6TZ5AN 65050 806-870 MTP850 Motorola TETRA Handportable Terminal Bulk
86
Appendix
Appendix F: Contacting Motorola
Motorola has made every effort to ensure that the TETRA CPS is of excellent quality.
However, if you experience any problems with the product, we suggest that you refer to
the following sources:
This guide which is designed to help you install and get an overview of the CPS
The on-line help which has a detailed Troubleshooting section
The README.TXT file that was installed with the CPS
CUSTOMER SUPPORT
Please contact your local Motorola representative with information of CPS part number,
terminal model number and other related information.
87
Appendix
ORDERING PARTS
Note: The part numbers provided here do not
contain version suffixes. You will For complete information on ordering required parts and kits, contact your local customer
automatically receive the latest version of the service representative.
part when you place your order.
Programming Cable for MTH800/MTP850
Name of Part Part Number Description
Programming Cable FKN4897/FLN9636 Connects the computer to the

handheld terminal.
NNTN4007 USB Cable for MTH800/MTP850
USB Cable NNTN4007 Connects the computer to the

terminal.
88
Appendix
FLN9636/GMKN4067 Programming Cable for MTM800
Programming Cable FLN9636/ Connects the computer to the mobile

GMKN4067 terminal.
89
Appendix
Index
A Content view 30, 33 G

Access help on Windows 31 Context-sensitive Help 31 Getting around the CPS 32
Access the on-line help 31 Copy Contacts List entries between code-
plugs 49 H
Application window, features of 30
Automatic back up of codeplug file 45 Copy Wizard function (Cloning) 52 Hardware Setup
Copying the phone codeplug 51, 54 troubleshooting 78
C Hardware setup 14
Cloning (Writing the codeplug to the phone D Help menu 32
using Copy Wizard 52 Dialogue boxes 2, 31 How to
Codeplug E Access help on Windows 31
reading from phone 44 Access the on-line help 31
Edit menu 32
writing codeplug to the phone 51 Configure the codeplug file 46
Equipment Setup
Codeplug blocks 2 Contact Motorola 87
troubleshooting 78
Codeplug file Copy Contact Lists entries between
Equipment setup 14
automatic backup 45 codeplugs 49
Error messages 77
opening 41 Copy the codeplug to the phone 51
programming the phone with 51 F Install the CPS 4
save 50 Fields 2, 31, 33 Open a codeplug file 41
saving 50 File menu 32 Read codeplug from phone 44
Codeplug file, configuring 46 Flashing (Writing software to the phone) 55 Save a codeplug file 50
Codeplug window 33 Folders 33 save a codeplug file 50
Contacts List Set up the programming hardware 14
copying between codeplugs 49 Troubleshoot problems 77, 78
90
Index
Use CPS menus 32 P V

Use tree and content views 33 Password, codeplug 42 Verifying the installation 13
Write codeplug to the phone 51 Password, CPS 11 View menu 32
Write codeplug to the phone using Copy Programming the phone 51
Wizard (Cloning) 52 W
Write software to the phone (flashing) 55 R Web upgrade 7
Read codeplug from phone 44 Window menu 32
I Windows help 31
Installing the CPS 4 S
Writing codeplug to the phone 51
troubleshooting 77 Save a codeplug file 50 Writing software to the phone (flashing) 55
Setting up the hardware 14 Writing the codeplug to the phone using
L Status bar 30 Copy Wizard (Cloning) 52
Login password 11
T
M Title Bar 30
Menu bar 30 Toolbar 30
Menu map 73 Tools menu 32
Menus 32 Tree view 30, 33
Motorola, contacting 87 Troubleshooting 77
N hardware setup problems 78
software installation problems 77
Navigation 33
U
O
Upgrading
On-line Help 31
write software and codeplug 56
On-line help 2
91
Index

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book Page 1 Tuesday, August 2, 2005 4:28 PM

TETRA Customer Programming Software (CPS)

Start-up User Guide

TRADEMARKS COMPUTER SOFTWARE COPYRIGHTS

VIA 9-PIN CONNECTOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

COPYING THE PHONE CODEPLUG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

WHO SHOULD USE THIS GUIDE

Section 1 describes the CPS installation process.

Section 2 explains the hardware setup required to program TETRA terminals.

WHAT TO LOOK FOR IN THIS GUIDE (continued)

Section 4 is a tutorial that provides step-by-step instructions on how to perform selected

The Appendixes contain:

CPS menu map

WHAT TO LOOK FOR ON-LINE

Terminals codeplug blocks

CONVENTIONS USED IN THIS GUIDE:

italics Used for emphasis and for new terms.

bold Used to indicate keyboard keys.

TIP: Denotes tips and hints on using the CPS.

Indicates that the task procedure continues on the following page.

Indicates an operational procedure, practice, or condition to which you

Alerts you of conditions which can result in loss or corruption of data, or

Section 1: Installing the Software

Language: English/Simplified Chinese/Traditional Chinese/

1 Installing the Software

INSTALLING THE CPS

1 Installing the Software

10 Click Next to begin the installation.

1 Installing the Software

7 When the setup is complete, click Finish to exit setup.

1 Installing the Software

1 Installing the Software

1 Installing the Software

1 Installing the Software

STARTING THE CPS

CPS Level Used by Password

Organiser User user

Carrier Administrator admin

Select password level

Enter default password

1 Installing the Software

To close the CPS, click Cancel.

To change password, click Change Password. Select password level (User or

1 Installing the Software

VERIFYING THE INSTALLATION

1 Installing the Software

Section 2: Setting Up the Hardware

Note: The CPS will display the Phone

2 Setting Up the Hardware

Make sure that you are using a

If using a programming cable without switch, press buttons 1, 9, and Power

This automatically establishes communication with the terminal.

4 Run the Customer Programming Software (CPS) on your computer. The

2 Setting Up the Hardware

2 Setting Up the Hardware

MTH800 ERROR MESSAGE: Cannot communicate with the phone

1 Power off the terminal.

If using a programming cable without switch, press buttons 1, 9, and Power

4 Run the Customer Programming Software (CPS) on your computer.

2 Setting Up the Hardware

2 Setting Up the Hardware

On the Accessory Connector On the 9-Pin Connector