DHL EXPRESS – Excellence. Simply delivered.

DHL EXPRESS:

SERVICE & RATE

GUIDE 2016
THAILAND

DHL EXPRESS: the international specialists

Services

How to ship with DHL EXPRESS

Shipping tools

Zones and rates

DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists 2

Services

DHL EXPRESS: How to ship with DHL EXPRESS

THE INTERNATIONAL SPECIALISTS Shipping tools

Zones and rates

DHL EXPRESS is the global market leader and specialist
in international shipping and courier delivery services,
and we’ve been building and continuously improving our
service for more than 40 years. Key to our success is the
strength of our global network with more than 100,000
employees operating in more than 220 countries and
territories – all focused on delivering the highest levels
of service.
But what really sets us apart is the international shipping
expertise of our people. Their knowledge, coupled
with their passion and ‘can-do’ attitude, delivers a truly
world-class service and ensures that your shipments get
to their destination securely and as quickly as possible.
Their expertise has been further enhanced recently as a
result of all our employees participating in the company’s
award-winning Certified International Specialists (CIS)
engagement and development program.
This guide enables you to find out how DHL EXPRESS can
help you with your international shipping needs, and
to see what best fits your needs from our wide range of
products and services. Should you have any questions,
please get in touch with your account manager or visit us
on http://www.dhl.co.th/th/express.html.
 Export services
DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists 3
Import services
Services

SERVICES How to ship with DHL EXPRESS

Domestic services

Optional services
Shipping tools
Surcharges
All our services are time definite and offer you a secure door-to-door delivery service of goods and documents Zones and rates
Customs services
to and from virtually every country. Whether you need your shipments delivered at the start, middle or end of
a working day, our services offer full track-and-trace visibility so you always know where your shipments are.

EXPORT SERVICES
DHL EXPRESS 9:00 (10:30 to the USA)
Our premium time-definite service offers a delivery before
9:00 (10:30 to the USA) on lanes that guarantee either
a next or second business day delivery. EXPRESS 9:00 is
offered to the majority of business centers in Europe,
the Middle East, Africa, Asia and the Americas. EXPRESS
9:00 features a money-back guarantee and is suitable for
pieces up to 30kg and shipments up to 300kg.
DHL EXPRESS 12:00
With EXPRESS 12:00 you will receive your shipments
before 12 noon on the next possible working day.
EXPRESS 12:00 offers a money-back guarantee and allows
for heavier pieces up to 70kg or 1,000kg per shipment.
DHL EXPRESS WORLDWIDE
Our most popular EXPRESS WORLDWIDE product offers
an end of day delivery service anywhere around the world
for pieces up to 70kg and shipments up to 1,000kg.
We deliver reliably and fast to more global destinations
across a single integrated network than any other express
delivery company.

Our international services at a glance

DHL EXPRESS 9:00 (10:30 to the USA) DHL EXPRESS 12:00 DHL EXPRESS WORLDWIDE
Service description Delivery before 9:00 (10:30 to the USA) Delivery before 12 noon on the next Delivery by the end of the next possible
on the next possible working day possible working day working day

Money-back guarantee Yes* Yes* No

Countries and territories covered 53 75 More than 220
Delivery attempts 3 3 3
Maximum piece weight (not on pallet) 30kg 70kg 70kg
Maximum piece dimensions (L x D x H) 120 x 80 x 80 cm†
120 x 80 x 80 cm †
120 x 80 x 80 cm†
Pallets accepted No Yes (maximum 3) Yes (maximum 3)
Maximum pallet weight n/a 1,000kg 1,000kg
Maximum shipment weight 300kg 1,000kg 1,000kg
Maximum pallet dimensions (L x D x H) n/a 120 x 100 x 160cm 120 x 100 x 160cm
*Additional terms and conditions apply – see http://www.dhl.co.th/th/express.html for details.
† Individual pieces can be sent in a shipment up to 300 x 120 x 160cm; an Over Sized Piece surcharge applies if any of these dimensions is exceeded.

To check what product is available from your address, please check the DHL Capability Tool (http://dct.dhl.com) or call DHL Customer Services on 66 2345 5000.
 Export services
DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists 4
Import services
Services
Domestic services
How to ship with DHL EXPRESS
Optional services
Shipping tools
Surcharges

Zones and rates

Customs services

IMPORT SERVICES DOMESTIC SERVICES

With our IMPORT EXPRESS WORLDWIDE you can import
shipments from over 200 countries in the world. This
is more than any other express delivery company can
offer. What’s more, Customers in, say, the USA can order
an import from China not just to the USA, but to other
destinations as well. We call this a third country shipment.
If you want to ship documents or goods within your
own country, we can offer our TIME DEFINITE DOMESTIC
products with delivery time the end of the next possible
business day.

There is no need for local brokers or forwarders to get

involved in any part of the process. You are in full control,
and able to manage all aspects of your imports in a very
simple way.

If you need a faster delivery, our EXPRESS 9:00 and EXPRESS

12:00 services are available for import as well. You can
order an import from another country, to be delivered
to your country or any other destination, by using our
dedicated electronic shipping solution for imports. We have
one account number and one invoice in just one currency;
and with a fixed price you know exactly what to pay.
THAILAND

DHL Service & Rate Guide 2016: Thailand
OPTIONAL SERVICES
DHL EXPRESS offers a wide range of Optional Services
– from non-standard deliveries and billing options to
climate neutral shipping. In this way, we give you the
flexibility to choose the service that best fits your needs
when using our express delivery services worldwide.
Duties and Taxes Paid View charges
To make exporting your shipment even easier, DHL EXPRESS
can arrange for the shipper or a third party to be billed
for any duties and taxes payable at destination, rather
than the receiver of the shipment being billed. Charges apply
whenever the shipper requests that duties, taxes or other
regulatory fees be paid outside of the destination country.
Non Standard Pickup View charges
If your business needs a dedicated vehicle to collect
unusual shipments or a pickup outside normal business
hours, we can arrange this for you.
Shipment Insurance View charges involved in this service.
We recommend this comprehensive protection for your
valuable or personal shipments in the unlikely event of
physical damage or loss. In addition, you can agree an
insurance premium based on the value of the contents
that will provide even greater peace of mind.
Export services
DHL EXPRESS: the international specialists 5
Import services
Services
Domestic services
How to ship with DHL EXPRESS
Optional services
Shipping tools
Surcharges
Zones and rates
Customs services
Extended Liability View charges
If you are sending valuable documents such as passports,
visa applications or regulatory certificates you can
extend the DHL standard liability with this service.
It provides coverage and compensation in the case
of loss or damage.
GoGreen Climate Neutral View charges
This service is for customers who need a reliable method
to calculate their annual carbon emissions at a shipment
level and subsequently offset these emissions through
approved environmental programs. The whole process is
verified annually by an independent body accredited by
the United Nations.
GoGreen Carbon Estimate View charges
This is a high-level calculation using averages based on
lane and transportation mode. The report records the
results over the last three months. There is no offsetting
GoGreen Carbon Footprint View charges
This is a detailed calculation of the carbon footprint of
shipments sent in a stated period. The report uses the
same measurement principles as Climate Neutral but
without the offsetting.

DHL Service & Rate Guide 2016: Thailand
SURCHARGES
In order to maintain a consistently high level of service,
in specific circumstances DHL Express levies a surcharge for
exceptional activities, ensuring that these surcharges are
fair for all of our customers.
Fuel Surcharge View charges
This variable surcharge is applied to the weight charge of
each shipment. It is derived from publically available fuel
oil indices that are also shown on the DHL Express website
at www.dhl.com/fuelsurcharge. The charge is calibrated
every month to the oil price that was current two months
prior to the billing month. The Fuel Surcharge applies to
domestic and international shipments.
Remote Area View charges
This fixed surcharge is applied when a shipment is sent
to or imported from a remote location, such as highlands
and islands. For shipment weights over the billed weight
of 70kg, a higher per kilo charge is payable. The Remote
Area surcharge applies to domestic and international
shipments.
Over Weight Piece View charges
This fixed surcharge is applied to any piece that exceeds
the scale weight of 70kg. The Over Weight Piece surcharge
applies to domestic and international shipments.
Export services
DHL EXPRESS: the international specialists 6
Import services
Services
Domestic services
How to ship with DHL EXPRESS
Optional services
Shipping tools
Surcharges
Zones and rates
Customs services
Over Sized Piece View charges
This fixed surcharge is applied to any non-palletized piece
with a single dimension in excess of 120cm, or any pallet
with a base dimension in excess of 120cm or a height in
excess of 120cm. The Over Sized Piece surcharge applies to
domestic and international shipments.
Over Handled Piece View charges
This fixed surcharge is applied to any pallet within a
shipment that is not stackable because of its shape,
packaging or content. The Over Handled Piece surcharge
applies to domestic and international shipments.
Dangerous Goods View charges
This surcharge is applied to any shipment that contains
substances or commodities that are classified as
hazardous. Dangerous Goods surcharges apply to
domestic and international shipments.
Address Correction View charges
This fixed surcharge is applied to any shipment that has
an incorrect delivery address at the time of pickup and
the delivery cannot be fulfilled after making efforts at
the destination to determine the correct address. The
Address Correction surcharge applies to domestic and
international shipments.

DHL Service & Rate Guide 2016: Thailand
CUSTOMS SERVICES
DHL EXPRESS is the international specialist in shipping,
with extensive knowledge and experience of dealing
with customs topics worldwide. For your peace of mind,
we provide a wide range of Customs Services support
for customs-clearance processes. By making sure that
clearance is a smooth and efficient process, we free you
to focus on your core business. With our online tool
(https://tas.dhl.com) we provide essential customs
information to help you prepare your shipments.
Disbursement View charges
At the receiver’s request, this service sees DHL credit or cash
used to fund the clearance, duty and tax charges relating to
a shipment or piece, instead of the receiver using their own
bond or credit line. The customs process is accelerated, with
DHL making prompt payment of relevant charges while the
receiver defers payment until an agreed date.
Advance Payment View charges
This service covers any import of a non-document
shipment for which DHL advances customs duties, taxes
or regulatory charges; the same amount will then be
collected from the non-account holder at the time of
delivery. DHL assumes the risk of non-repayment by the
receiver, for which a charge is applied based on the credit
advanced, subject to a standard minimum.
Export services
DHL EXPRESS: the international specialists 7
Import services
Services
Domestic services
How to ship with DHL EXPRESS
Optional services
Shipping tools
Surcharges
Zones and rates
Customs services
Bonded Storage View charges
Storage charges apply when the shipment cannot be
released by customs due to inaccurate or missing paperwork.
These charges take effect three days after the shipment
arrival date or the broker notification, whichever is later.
Handover to Broker View charges
At the customer’s request, the clearance paperwork
is transferred to an independent broker to handle
customs clearance within the same customs office.
DHL is subsequently not responsible for the timeliness
of the submission to customs or for the release of
the shipment.
 How to prepare your
DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists shipment
8

Services

HOW TO SHIP WITH How to ship with DHL EXPRESS

Packaging your
shipment

DHL EXPRESS Shipping tools

Paying for your
shipment
Zones and rates

HOW TO PREPARE YOUR SHIPMENT

Shipment weight
If you are sending a large but lightweight shipment,
where its volumetric weight exceeds its actual weight,
the cost of the shipment is calculated on the space your
consignment takes up on the aircraft. This is a standard
IATA method. To calculate the volumetric weight of your
shipment, simply multiply the length (cm) by the height
(cm), multiply that sum by the width (cm), then divide the
total sum by 5,000.
Documentation required
Waybill
All shipments sent with DHL EXPRESS need to have a
fully completed DHL waybill or label securely attached to
each piece. This will enable the successful movement of
your shipment through the DHL network. Each waybill
or label is individually numbered to allow you to track
your shipment from collection through to delivery.
Your shipment may also need to be accompanied by
required customs documentation, such as a commercial
or proforma invoice, as well as additional paperwork
depending on the contents and value of the shipment and
the country you are sending to.
Commercial invoice
A commercial or proforma invoice is required when
sending goods to countries and territories outside your
origin country or customs union. All non-document
shipments must be accompanied by an invoice. This is
essentially a declaration containing all the details of a
transaction and is used by customs authorities to assess
if duties or taxes are payable. A commercial invoice is
used when goods are part of a commercial transaction
or intended for resale. A proforma invoice is used when
sending goods of no commercial value (for example,
when sending samples).

Height

Width
Length
 How to prepare your
DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists shipment
9

Services
Packaging your
shipment
How to ship with DHL EXPRESS

Shipping tools
Paying for your
shipment
Zones and rates

Your invoice will require the following details:

1 Bank Details 5 Total Declared Value

These are the bank details that will be used for the
Exporter
Tax ID / VAT No:
Commercial Invoice This is the total value of the transaction for customs
transaction between the seller and buyer. These details are purposes based on the Incoterm selected. The total declared
Bank Details Date:
1
not required for non-commercial / proforma invoices. Waybill Number:
value should include freight and insurance charges if the
Invoice No: seller is responsible for these two elements.
2 Description Exporter Code:

Generic or broad descriptions are no longer permitted and Importer (Bill to): Receiver if different from Importer 6 Type of Export
Tax ID / VAT No:
are likely to cause delays. Descriptions should include the The options are: (1) Permanent; (2) Temporary; and
items, how many there are, what they are made of, and Shipment Reference:
(3) Repair & Return.
what they will be used for. For example, describing items Full Description of
Goods
Commodity
Code
Item
Quantity
Unit Value Subtotal
Value
Net Country of
[Currency] Weight Manufacture/Origin

as ‘samples’, ‘parts’ or ‘spares’ is not acceptable for customs 2 3

[Currency]
4 7 Incoterms
classification, safety and security reasons. Insert the Incoterm that best describes the terms of the
transaction. For example, DAP (Delivered At Place).
3 Commodity Code
Freight:
This is the product identification code used by the exporting Insurance:
8 Reason for Export
country to classify the goods to be exported. It assists This could be: For Sale; For Repair; After Repair; Gift; Sample;
Total Declared Value/Currency: Total Net
5
clearance and avoids delays. Weight/ kg(s) Personal Use Not For Resale; Replacement; Intercompany
Total Pieces Total Gross
Weight/ kg(s) Transfer; or Personal Effects.
6
4 Country of Manufacture/ Origin Type of Export:

Incoterms: 7
This relates to the place of manufacture, not the country of Reason for Export: 8
export. If items are manufactured in more than one country, I/ We hereby certifythat the information contained in this invoice is true and correct and that
the contents of the shipmetns are as stated above
please list the origins.
Position in Company: Signature:

Company Stamp

DHL Service & Rate Guide 2016: Thailand
PACKAGING YOUR SHIPMENT
To ensure that your shipments travel safely and securely
through the DHL EXPRESS global network, it is important
that they are packaged and labeled correctly.
Packaging Guidelines
n If you are re-using envelopes or boxes, please ensure that
old labels and markings are removed.
n Securely fix the waybill to the shipment. The waybill can
be thought of as the shipment’s airline ticket and it will
delay delivery if it becomes separated from your shipment.
n The barcodes on the waybill are scanned at numerous
points during your shipment’s journey. Please ensure
the barcode is flat and not covered by tape, shrinkwrap
or strapping.
n Place the waybill on the top or side of your shipment
and please ensure it does not overlap the corners or
edges of boxes.
How to prepare your
DHL EXPRESS: the international specialists shipment
10
Services
Packaging your
shipment
How to ship with DHL EXPRESS
Shipping tools
Paying for your
shipment
Zones and rates
n Use adequate protective wrapping for fragile or delicate DHL Packaging
items and ensure they are packed as far away as possible We offer a range of high-quality DHL-branded packaging
from the corners of boxes. items, suitable for shipping items of all shapes and sizes.
n To prevent injury to our employees, please pay special The items available include:
attention to the packaging of sharp items. There n Flyer bags
should not be any possibility of the contents piercing n Boxes in a range of sizes
the packaging. n Pallet boxes
n Any individual pieces over 70kg should be placed on a
pallet. If you are sending a multi-piece shipment, it is not For more information on the range of packaging available,
necessary to place the individual pieces on a pallet unless please contact your DHL Account Manager or local Customer
they exceed 70kg. For example, a shipment comprising Service team.
four 25kg pieces does not have to be placed on a pallet.
PAYING FOR YOUR SHIPMENT
You can pay for DHL EXPRESS services either with cash, a
credit card or by bank transfer. You can open an account
with DHL EXPRESS to pay via bank transfer; and all
account customers receive invoices on a pre-determined
basis. For more details please get in touch with a
Customer Service Advisor at your local DHL EXPRESS
office or go to http://www.dhl.com/en/express/shipping/
open_account.html.
DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists 11

Services

SHIPPING TOOLS How to ship with DHL EXPRESS

Shipping tools

Zones and rates

SHIPPING SOLUTIONS
Making shipping easier
DHL EXPRESS offers a choice of electronic tools to suit
even the most demanding requirements. We invest
continually in market-leading technologies to make
it easier for you to send your shipments around the
world. As a result, you have more time to focus on
your business.
Our electronic solutions cover online and offline
options, as well as integrated solutions. In addition,
we provide industry-specific solutions tailored for
the Life Sciences and Technology sectors. More
information about our general capabilities is provided
on this page.
www.dhl.com
Our website provides a comprehensive guide to
DHL EXPRESS shipping services, as well as transport
news, service updates and contact details. To make doing
business with us even easier, the site features interactive
tools that include online booking, tracking and a
volumetric weight calculator.
MyDHL
MyDHL gives you access to all DHL’s online capabilities. It
allows you to prepare your shipments, arrange collections,
store address details and use proactive tracking services.
You can register online on www.mydhl.com to MyDHL
and benefit from online billing solutions, eReturn and a
lot more – all via a single portal, giving you access to one
or more accounts.
DHL eMailShip
DHL has created a set of reusable forms to make the
shipping process as quick and convenient as sending an
email. DHL eMailShip is for any smart business that wants
time and cost savings when it comes to shipping.
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries. DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function. It is a Windows-based system, which is easy
to use yet very powerful – enabling you to handle everything
from regular mailshots to multi-stage shipping processes.
Customer Shipping Integration
Using EDI and XML Services enables you to incorporate
DHL’s online shipping capabilities into your own website,
warehouse or customer service application. This provides
global shipment tracking while making it faster and easier
to access information about transit times, rates and
courier bookings.
Specific Solutions
DHL offers additional capabilities for businesses
requiring more specialized solutions – for example, its
Medical Express and Collect & Return services. For more
information, please contact your DHL Account Manager or
local Customer Service team.
 Calculate the price of
your shipment
DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists Optional services 12

Surcharges
Services

ZONES AND RATES How to ship with DHL EXPRESS

Customs services

Service and rate

option matrix

Shipping tools DHL EXPRESS

WORLDWIDE: export

Zones and rates DHL EXPRESS

WORLDWIDE: import

CALCULATE THE PRICE OF OPTIONAL SERVICES

YOUR SHIPMENT
Optional services View explanation How we charge Additional charge

1. Decide which service best suits your needs

Duties and Taxes Paid Per shipment THB 690
(see page 3 for international services and page 4
for domestic services) Non Standard Pickup Per shipment Quoted Case-by-case

2. Weigh your shipment (see page 8 and Shipment Insurance By shipment value THB 450 or 2% of stated shipment value if higher
www.dhl.com/volumetricweight)
Extended Liability Per shipment THB 150

3. Determine the rating zone of the destination GoGreen Climate Neutral By shipment weight THB 4.6 per kilogram or THB 5 minimum
(see pages 14 and 15)
GoGreen Carbon Estimate Per report THB 12,000

4. Find the rate for your shipment using the rating zone
GoGreen Carbon Footprint Per annum THB 120,000
and weight of your shipment.
 Calculate the price of
your shipment
DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists Optional services 13

Surcharges
Services
Customs services

How to ship with DHL EXPRESS Service and rate

option matrix

Shipping tools DHL EXPRESS

WORLDWIDE: export

Zones and rates DHL EXPRESS

WORLDWIDE: import

SURCHARGES
Surcharges View explanation How we charge Additional charge

Fuel Surcharge Variable surcharge

Per shipment THB 800 minimum

Remote Area
per weight THB 18.5 per kilogram

Additional Handling

Over Weight Piece Per piece THB 1,500

Over Sized Piece Per piece THB 1,500

Over Handled Piece Per piece THB 3,000

CUSTOMS SERVICES
Dangerous Goods Customs services How we charge Additional charge
View explanation

Excepted Quantities Per shipment THB 200

200 or 2% of the credit
Disbursement Per shipment
advanced, if higher
Limited Quantities Per shipment THB 800
200 or 2% of the credit
Dry Ice (UN1845) Per shipment THB 400 Advance Payment Per shipment
advanced, if higher

Lithium Batteries Section I, II THB 1.25 per kilogram

Per shipment THB 3,000
PI965 Per shipment, per day minimum THB 100
Bonded Storage
after 3 calendar days Start from 3rd calendar
Lithium Batteries Section II, day onwards
Per shipment THB 200
PI966, 969

Address Correction Per shipment THB 400 Handover to Broker Per shipment THB 300
 Calculate the price of
your shipment
DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists Optional services 14

Surcharges
Services
Customs services

How to ship with DHL EXPRESS Service and rate

option matrix

Shipping tools DHL EXPRESS

WORLDWIDE: export

Zones and rates DHL EXPRESS

WORLDWIDE: import

SERVICE AND RATE OPTION MATRIX

Country Zone EXPRESS EXPRESS EXPRESS Country Zone EXPRESS EXPRESS EXPRESS Country Zone EXPRESS EXPRESS EXPRESS
9:00 12:00 WORLDWIDE 9:00 12:00 WORLDWIDE 9:00 12:00 WORLDWIDE
Afghanistan 9  Central African Republic 9  Greece 7  
Albania 8  Chad 9  Greenland 8 
Algeria 9  Chile 9   Grenada 9 
American Samoa 9  China, People’s Republic 2/3   Guadeloupe 9 
Andorra 8  Colombia 9    Guam 9 
Angola 9   Comoros 9  Guatemala 9 
Anguilla 9  Congo 9   Guernsey 8 doc  
Antigua 9  Congo, Democratic Rep. of 9   Guinea Republic 9 
Argentina 9   Cook Islands 9  Guinea-Bissau 9 
Armenia 8  Costa Rica 9  Guinea-Equatorial 9 
Aruba 9  Cote D’Ivoire 9   Guyana (British) 9 
Australia 3    Croatia 8  Haiti 9 
Austria 7    Cuba 9  Honduras 9 
Azerbaijan 8  Curacao 9  Hong Kong 1   
Bahamas 9  Cyprus 8 doc  Hungary 8   
Bahrain 8    Czech Republic, The 8    Iceland 8  
Bangladesh 5  Denmark 7    India 5 doc 
Barbados 9  Djibouti 9  Indonesia 3  
Belarus 8  Dominica 9  Iran, Islamic Rep. of 9 
Belgium 7    Dominican Republic 9  Iraq 9 
Belize 9  East Timor 9  Ireland, Rep. of 7   
Benin 9   Ecuador 9  Israel 8 
Bermuda 9  Egypt 9  Italy 7   
Bhutan 5  El Salvador 9  Jamaica 9 
Bolivia 9  Eritrea 9  Japan 4 
Bonaire 9  Estonia 8   Jersey 8  
Bosnia and Herzegovina 8  Ethiopia 9  Jordan 8 
Botswana 9  Falkland Islands 8  Kazakhstan 8  
Brazil 8   Faroe Islands 8  Kenya 9  
Brunei 3  Fiji 9  Kiribati 9 
Bulgaria 8   Finland 8   Korea, D.P.R. of (North) 9 
Burkina Faso 9   France 7    Korea, Rep. of (South) 4  
Burundi 9  French Guyana 9  Kosovo 8 
Cambodia 3  Gabon 9   Kuwait 8  
Cameroon 9   Gambia 9  Kyrgyzstan 8 
Canada 6   Georgia 8  Lao P.D.R. 3 
Canary Islands, The 8   Germany 7    Latvia 8 
Cape Verde 9  Ghana 9  Lebanon 8 
Cayman Islands 9  Gibraltar 8   Lesotho 9 

doc = document contents only P = document and non-document contents

 Calculate the price of
your shipment
DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists Optional services 15

Surcharges
Services
Customs services

How to ship with DHL EXPRESS Service and rate

option matrix

Shipping tools DHL EXPRESS

WORLDWIDE: export

Zones and rates DHL EXPRESS

WORLDWIDE: import

SERVICE AND RATE OPTION MATRIX continued

Country Zone EXPRESS EXPRESS EXPRESS Country Zone EXPRESS EXPRESS EXPRESS Country Zone EXPRESS EXPRESS EXPRESS
9:00 12:00 WORLDWIDE 9:00 12:00 WORLDWIDE 9:00 12:00 WORLDWIDE
Liberia 9  Norway 8   St. Lucia 9 
Libya 9  Oman 8   St. Maarten 9 
Liechtenstein 7 P Pakistan 5  St. Vincent 9 
Lithuania 8  Palau 9  Sudan 9  
Luxembourg 7    Panama 9  
Suriname 9 
Macau 1   Papua New Guinea 5 
Swaziland 9 
Macedonia, Rep. of 8  Paraguay 9  
Sweden 7   
Madagascar 9   Peru 9 
Switzerland 7  
Malawi 9  Philippines, The 3  
Malaysia 1   Poland 8   Syria 9 
Maldives 9  Portugal 7   Tahiti 9 
Mali 9   Puerto Rico 9  Taiwan 3   
Malta 8  Qatar 8 doc  Tajikistan 8 
Marshall Islands 9  Reunion, Island of 9  Tanzania 9 
Martinique 9  Romania 8  Togo 9  
Mauritania 9  Russian Federation, The 8  Tonga 9 
Mauritius 9  Rwanda 9  Trinidad and Tobago 9 
Mayotte 9  Samoa 9 
Tunisia 9 
Mexico 6  San Marino 7 
Turkey 8  
Micronesia, Fed. States of 9  Sao Tome & Principe 9 
Turks and Caicos Islands 9 
Moldova, Rep. of 8  Saudi Arabia 8  
Tuvalu 9 
Monaco 7 P Senegal 9 
Mongolia 5  Serbia, Rep. of 8  Uganda 9  
Montenegro, Rep. of 8  Seychelles 9  Ukraine 8 
Montserrat 9  Sierra Leone 9  United Arab Emirates 8  
Morocco 9  Singapore 1    United Kingdom 7   
Mozambique 9   Slovakia 8    United States of America 6  
Myanmar 3  Slovenia 8   Uruguay 9 
Namibia 9   Solomon Islands 9  Uzbekistan 8 
Nauru, Rep. of 9  Somalia 9  Vanuatu 9 
Nepal 5    Somaliland, Rep. of (North Somalia) 9 
Vatican City 7 P
Netherlands, The 7  South Africa 8  
Venezuela 9  
Nevis 9  South Sudan 9 
Vietnam 3 doc 
New Caledonia 9  Spain 7  
New Zealand 3   Sri Lanka 5   Virgin Islands (British) 9 
Nicaragua 9  St. Barthelemy 9  Virgin Islands (US) 9 
Niger 9  St. Eustatius 9  Yemen, Rep. of 9 
Nigeria 9  St. Helena 9 P Zambia 9  
Niue 9  St. Kitts 9  Zimbabwe 9  

doc = document contents only P = document and non-document contents

 Calculate the price of
your shipment
DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists Optional services 16

Surcharges
Services
Customs services

How to ship with DHL EXPRESS Service and rate

option matrix

Shipping tools DHL EXPRESS

WORLDWIDE: export

Zones and rates DHL EXPRESS

Rates by zone and product
WORLDWIDE: import

DHL EXPRESS WORLDWIDE: EXPORT RATES

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9
Documents only up to 2kg 13 4294 4996 6436 6613 6673 7452 9447 13447 15997
0.5 629 629 779 853 862 1008 1093 1552 2192 14 4330 5036 6658 6815 6891 7638 9697 13701 16523
1 970 1031 1217 1303 1452 1566 1690 2428 3325 15 4366 5076 6880 7017 7109 7824 9947 13955 17049
1.5 1365 1446 1733 1809 1995 2124 2344 3260 4458 4402 5116 7102 7219 7327 8010 10197 14209 17575
16
2 1760 1861 2249 2315 2538 2682 2998 4092 5591
17 4438 5156 7324 7421 7545 8196 10447 14463 18101
Documents from 2.5kg and non-documents from 0.5kg
18 4474 5196 7546 7623 7763 8382 10697 14717 18627
0.5 1598 1598 1707 1733 1820 1820 2082 2729 3568
19 4510 5236 7768 7825 7981 8568 10947 14971 19153
1 1792 1792 1994 2024 2132 2132 2487 3398 4362
20 4546 5276 7990 8027 8199 8754 11197 15225 19679
1.5 1986 1986 2281 2315 2460 2464 2892 4067 5156
21 4762 5464 8388 8425 8593 9180 11755 15895 20517
2 2180 2180 2568 2606 2788 2796 3297 4736 5950
22 4978 5652 8786 8823 8987 9606 12313 16565 21355
2.5 2421 2421 2855 2897 3124 3134 3702 5405 6744
3 2606 2606 3050 3095 3375 3384 4099 5985 7389 23 5194 5840 9184 9221 9381 10032 12871 17235 22193

3.5 2791 2791 3245 3293 3626 3634 4496 6565 8034 24 5410 6028 9582 9619 9775 10458 13429 17905 23031

4 2976 2976 3440 3491 3877 3884 4893 7145 8679 25 5626 6216 9980 10017 10169 10884 13987 18575 23869

4.5 3161 3161 3635 3689 4128 4134 5290 7725 9324 26 5842 6404 10378 10415 10563 11310 14545 19245 24707
5 3346 3346 3830 3887 4379 4384 5687 8305 9969 27 6058 6592 10776 10813 10957 11736 15103 19915 25545
5.5 3430 3499 4024 4099 4543 4635 5988 8743 10414 28 6274 6780 11174 11211 11351 12162 15661 20585 26383
6 3514 3652 4218 4311 4707 4886 6289 9181 10859 6490 6968 11572 11609 11745 12588 16219 21255 27221
29
6.5 3598 3805 4412 4523 4871 5137 6590 9619 11304
30 6706 7156 11970 12007 12139 13041 16777 21925 28059
7 3682 3958 4606 4735 5035 5388 6891 10057 11749
40 7280 7760 13600 14080 13600 18400 19280 23440 29360
7.5 3766 4111 4800 4947 5199 5639 7192 10495 12194
50 9100 9700 17000 17600 17000 23000 24100 29300 36700
8 3850 4264 4994 5159 5363 5890 7493 10933 12639
60 10920 11640 20400 20400 20400 27600 28920 35160 44040
8.5 3934 4417 5188 5371 5527 6141 7794 11371 13084
70 12740 13580 23800 23800 23800 32200 33740 41020 51380
9 4018 4570 5382 5583 5691 6392 8095 11809 13529
9.5 4102 4723 5576 5795 5855 6643 8396 12247 13974 Above 30.0kg (Multiplier rate per kg.)

10 4186 4876 5770 6007 6019 6894 8697 12685 14419 From 30.1 182 194 340 352 340 460 482 586 734

11 4222 4916 5992 6209 6237 7080 8947 12939 14945 From 70.1 130 158 314 324 304 412 418 466 608

12 4258 4956 6214 6411 6455 7266 9197 13193 15471 Above 300* 120 156 304 314 292 414 422 450 560

Add THB 800 to the above prices for EXPRESS 9:00 or add THB 200 EXPRESS 12:00 *Any individual piece or shipment above 1,000kg or with odd dimensions (length > 300cm, width > 120cm or
Terms and conditions apply – see http://www.dhl.co.th/th/express.html for details height > 160cm) requires pre-approval from DHL and may be charged at alternative rates. Please contact your
DHL account manager.
 Calculate the price of
your shipment
DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists Optional services 17

Surcharges
Services
Customs services

How to ship with DHL EXPRESS Service and rate

option matrix

Shipping tools DHL EXPRESS

WORLDWIDE: export

Zones and rates DHL EXPRESS

Rates by zone and product
WORLDWIDE: import

DHL EXPRESS WORLDWIDE: IMPORT RATES

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9
Documents only up to 2kg 13 5158 6000 7722 7932 8010 8942 11332 16139 19200
0.5 755 755 935 1024 1034 1210 1312 1862 2630 14 5202 6048 7988 8174 8272 9166 11632 16443 19832
1 1164 1237 1461 1564 1742 1880 2028 2913 3990 15 5246 6096 8254 8416 8534 9390 11932 16747 20464
1.5 1638 1735 2080 2171 2394 2550 2813 3911 5350 5290 6144 8520 8658 8796 9614 12232 17051 21096
16
2 2112 2233 2699 2778 3046 3220 3598 4909 6710
17 5334 6192 8786 8900 9058 9838 12532 17355 21728
Documents from 2.5kg and non-documents from 0.5kg
18 5378 6240 9052 9142 9320 10062 12832 17659 22360
0.5 1918 1918 2048 2080 2184 2184 2498 3275 4282
19 5422 6288 9318 9384 9582 10286 13132 17963 22992
1 2151 2151 2392 2429 2558 2558 2984 4078 5235
20 5466 6336 9584 9626 9844 10510 13432 18267 23624
1.5 2384 2384 2736 2778 2952 2956 3470 4881 6188
21 5726 6562 10062 10104 10316 11022 14102 19071 24630
2 2617 2617 3080 3127 3346 3354 3956 5684 7141
22 5986 6788 10540 10582 10788 11534 14772 19875 25636
2.5 2906 2906 3424 3476 3749 3760 4442 6487 8094
3 3128 3128 3658 3714 4050 4060 4918 7183 8868 23 6246 7014 11018 11060 11260 12046 15442 20679 26642

3.5 3350 3350 3892 3952 4351 4360 5394 7879 9642 24 6506 7240 11496 11538 11732 12558 16112 21483 27648

4 3572 3572 4126 4190 4652 4660 5870 8575 10416 25 6766 7466 11974 12016 12204 13070 16782 22287 28654

4.5 3794 3794 4360 4428 4953 4960 6346 9271 11190 26 7026 7692 12452 12494 12676 13582 17452 23091 29660
5 4016 4016 4594 4666 5254 5260 6822 9967 11964 27 7286 7918 12930 12972 13148 14094 18122 23895 30666
5.5 4117 4200 4827 4920 5451 5561 7183 10493 12498 28 7546 8144 13408 13450 13620 14606 18792 24699 31672
6 4218 4384 5060 5174 5648 5862 7544 11019 13032 7806 8370 13886 13928 14092 15118 19462 25503 32678
29
6.5 4319 4568 5293 5428 5845 6163 7905 11545 13566
30 8066 8596 14364 14406 14564 15630 20132 26307 33684
7 4420 4752 5526 5682 6042 6464 8266 12071 14100
40 8720 9280 16320 16880 16320 22080 23120 28160 35200
7.5 4521 4936 5759 5936 6239 6765 8627 12597 14634
50 10900 11600 20400 21100 20400 27600 28900 35200 44000
8 4622 5120 5992 6190 6436 7066 8988 13123 15168
60 13080 13920 24480 25320 24480 33120 34680 42240 52800
8.5 4723 5304 6225 6444 6633 7367 9349 13649 15702
70 15260 16240 28560 29540 28560 38640 40460 49280 61600
9 4824 5488 6458 6698 6830 7668 9710 14175 16236
9.5 4925 5672 6691 6952 7027 7969 10071 14701 16770 Above 30.0kg (Multiplier rate per kg.)

10 5026 5856 6924 7206 7224 8270 10432 15227 17304 From 30.1 218 232 408 422 408 552 578 704 880

11 5070 5904 7190 7448 7486 8494 10732 15531 17936 From 70.1 156 190 376 388 364 494 502 560 730

12 5114 5952 7456 7690 7748 8718 11032 15835 18568 Above 300* 144 188 364 376 350 496 506 540 672

Add THB 800 to the above prices for EXPRESS 9:00 or add THB 200 EXPRESS 12:00 *Any individual piece or shipment above 1,000kg or with odd dimensions (length > 300cm, width > 120cm or
Terms and conditions apply – see http://www.dhl.co.th/th/express.html for details height > 160cm) requires pre-approval from DHL and may be charged at alternative rates. Please contact your
DHL account manager.
DHL Express International (Thailand) Ltd.
319 Chamchuri Square Building. Floor 22&23
Phayathai Road, Khwaeng Pathumwan
Khet Pathumwan, Bangkok 10330

For contact details of the DHL EXPRESS office

nearest to you please visit our website at
http://www.dhl.co.th/th/express.html

Valid: 1st January 2016