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SUSTAINABILITY REPORT

2016-2017

UGE INTERNATIONAL | SUSTAINABILITY REPORT 2016-2017 1


TABLE OF CONTENTS

Letter from the CEO 03


Sustainability Highlights 04

Section 1: Non-Technical Section 05


Company Overview 06
Sustainability Overview 13
Environmental 14
Social 16
Economic 21

Section 2: Technical Section 23


Goals & Performance 24
About this Report 28

UGE INTERNATIONAL | SUSTAINABILITY REPORT 2016-2017 2


LETTER FROM THE CEO
At UGE, we are committed to building a more sustainable future. Our mission is
to power the world with renewable energy, but our commitment to sustainability
goes well beyond the services we offer, permeating everything we do: from our
behavior as a company, to our behaviors as individuals. Guided by our core
values, Be Green. Be Great. Have Fun., UGE cultivates a positive, productive
environment which keeps sustainability at the forefront of all activities.

With the release of our 2016-2017 Annual Sustainability Report, we are excited
to share the progress we’ve made on our corporate sustainability strategy.
In our last report we outlined the initiatives planned to strengthen our core
values. We are proud of the achievements we have made since then, and look
forward to expanding our programs.

This report focuses on UGE’s evolution in its holistic dedication to sustainability.


In the coming year, we look forward to furthering our commitments by: 1)
Formalizing sustainability practices across all offices, 2) Increasing community
involvement, and 3) Ensuring transparency in all operations. Nick Blitterswyk
CEO
As always, we thank you for your shared excitement and interest in UGE. We
value your feedback and encourage you to reach out to us at any time at info@
ugei.com.

Cheers, “Our commitment to sustainability


goes well beyond the services we offer
to permeate everything we do: from
Nick Blitterswyk
our behavior as a company, to our
behaviors as individuals”

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SUSTAINABILITY HIGHLIGHTS
UGE is a publicly traded company committed to building a more sustainable future through competitive energy solutions and leveraging our success to
invest in educating and empowering our communities.

Carbon reduction equal to 2016 revenue saw a Employee diversity is

251,465 Acres 159% Increase 20% Higher


7 of forest in one year compared to 2015 than the industry average

340+ MW
636.6 Million miles driven by passenger vehicle
Projects Completed

378 GWh 25.5 Times driven around the planet


Generated in the last year

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SECTION 1
NON-TECHNICAL SECTION

COMPANY OVERVIEW 6

SUSTAINABILITY OVERVIEW 13
ENVIRONMENTAL 14
SOCIAL 16
ECONOMIC 21

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COMPANY OVERVIEW

COMPANY OVERVIEW
UGE is on a mission to power the world with renewable energy. As a global leader in
distributed energy resources, we help businesses become more competitive through
cleaner electricity. With over 340 MW of experience worldwide, we bring together the
best solar and energy storage solutions for our clients. UGE has dual headquarters in
New York City and Toronto with an additional office in the Philippines, home to the
highest energy costs in Asia.

UGE USA
330 West 38th Street, Suite 1103
New York, NY 10018
1 (917) 720-5685

* Headquarters UGE Canada


* 20 Victoria Street
7th Floor
Headquarters
Toronto, ON M5C 2N8
Office 1 (416) 789-4655

UGE Philippines
GCH Building Unit 5
26-A Tres Borces St.
Mabolo, Cebu City
63 (917) 777-0705

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COMPANY OVERVIEW

OUR MISSION
UGE is on a mission to power the world with renewable energy.

OUR VALUES
UGE and its staff believe in three core values: Be Green. Be Great. Have Fun.

BE GREEN.
We started UGE because of a deep desire to help the world “go green.” We exist to
make the world a more sustainable place, in the solutions we offer, the way we operate
our business, and the way we behave as individuals. We measure our success by the
amount of clean energy our work produces. Care for the environment permeates
everything we do and we will leave the world a better place than when we started.

BE GREAT.
We believe in targeting greatness in everything we do. Our solutions must provide
high value to our clients. As a company, we aim to be the leader in everything we do.
And as individuals, we believe that everyone has the power within them to be great as
long as their passion and role are aligned.

HAVE FUN.
Life is too short not to enjoy it. We always maintain a positive, productive environment
within our teams as well as in the communities we belong. We believe that you should
be just as happy at work as you are away from work. We care deeply about UGE being
a fun place to work.

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COMPANY OVERVIEW

SERVICES & SOLUTIONS


To meet customers’ needs, UGE provides end-to-end solutions, including:

sales development engineering procurement financing operations & maintenance

UGE offers four services to address our target markets:

Development Engineering, Procurement,


Construction (EPC) & Turnkey
Projects
We bring solar projects to life. UGE develops, engineers, builds, and Our turn-key EPC team manages project execution from start-to-
finances ground-mounted, roof-mounted, and carport integrated PV finish. With experience designing 400+ solar systems we ensure that
systems. Our experienced development team works through every every project is engineered and installed to perform for the long term.
step of a project to optimize each system to its specific constraints, Our in house procurement team works with leading manufacturers
without interruption to usual business operations. The result: solar and equipment providers, screening all suppliers based on rigorous
projects completed on time with maximum long-term returns, time criteria to ensure that we receive the best quality and price. We bring
after time. these projects to life, holistically managing construction to see each
project is efficiently installed and held to UGE’s standards.

Engineering and Design Consulting and Project


Management

Our world-class engineers are experts at solving the toughest energy Our project managers provide project development advisory services
challenges. We are proud to service our clients with a multidisciplinary in all aspects of the solar PV project life-cycle. Through our extensive
engineering team who develop the most effective and leading-edge development and EPC background, we possess unique insights into
solar solutions. We maintain extensive international experience in the industry which are leveraged in order to act as a trusted advisor
the design and engineering of ground-mounted, roof-mounted, and and partner to our clients.
carport integrated PV systems.

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COMPANY OVERVIEW

MARKETS SERVED
UGE has over 400 solar projects worldwide, with target markets including the United States, Canada, and the Philippines

CANADA NORTHEAST USA PHILIPPINES

>1 MW ~500 kW >1

Figure 1: Installed Energy by Markets Served

ACCOLADES
#2 Top Solar Commercial Developer in New York
#10 Top Solar Commercial Developer Nationwide
Solar Power World 2016 and 2017

Best Clean Energy Solutions Provider in Greater New York


2017 Sustainable Building Awards

2017 Full Service Solar Company of the Year


#1
Global Energy News Most experienced solar
contractor in New York State
UGE INTERNATIONAL | SUSTAINABILITY REPORT 2016-2017 9
COMPANY OVERVIEW

BUSINESS OVERVIEW
UGE was listed on the TSX Venture Exchange (TSX V:UGE) in August 2014.
Further information on company financials and reporting can be found on
http://www.ugei.com/investors.

Figure 2: UGE Capitalization Timeline

2008 2014 2015 2016 2017


UGE Founded April March February April
$5M investment from Closed private placement Acquired Endura Energy Acquisition of Carmanah
Energine with an offering of approx. Solar Power Corp.
$1.2M June
August Brokered Financing June
Listed on TSX Venture November $2.4M Bought Deal Financing
Exchange UGE entered Philippines $2.1M
July
Named #2 top solar July
contractor in New York UGE receives top ranking
and #13 solar developer as a solar contractor
nationwide
August
August Q2 financial results show
UGE sells wind division, first half revenue >2x 2016
dedicating all resources Fiscal Year revenue
towards solar

UGE INTERNATIONAL | SUSTAINABILITY REPORT 2016-2017 10


COMPANY OVERVIEW

OWNERSHIP & GOVERNANCE


UGE International Ltd was listed on the Toronto Stock Exchange for Venture Is-
suers (TSX V) in August 2014. UGE International Ltd. has three wholly-owned
subsidiaries:

01/ UGE USA is headquartered in New York City, USA


02/ UGE Canada is headquartered in Toronto, Canada
03/ UGE Philippines is headquartered in Cebu, Philippines

UGE International Ltd.


Figure 3: UGE International Ltd. Company Structure

UGE Canada Ltd. UGE Philippines Inc. UGE USA Inc.

Figure 4: UGE International Ltd. Board of


Directors and Executive Officers

Executive Team

Mateo Chaskel Scott Matthews Nick Blitterswyk Jimmy Vaiopoulos Robert van Duynhoven Board of Directors
Director, Development VP, Projects Board Member CEO CFO VP, Sales & Marketing

Joyce Ferris Michael Doolan Nicholas Parker Yang Baoxin Xiangrong Xie Chris Varrone
Board Member Board Member Board Member Board Member Board Chair Board Member

UGE INTERNATIONAL | SUSTAINABILITY REPORT 2016-2017 11


COMPANY OVERVIEW

COMPANY ETHICS
Ethical business conduct is very important to UGE. All staff sign a Code of Conduct agreement
INTEGRITY
as part of their Employment Contract, whilst the company itself is committed to the conduct
requirements set out by the Toronto Stock Exchange. UGE also carries out training to ensure
SAFETY
compliance with this policy. TRANSPARENCY
ACCOUNTABILITY
The Code of Conduct includes expectations with regards to ethical conduct, non-discrimination,
data disclosure / honesty, respect for human rights, avoiding conflicts of interest, company ETHICS
confidentiality, and employee accountability, as well as a whistleblower policy. UGE has an annual,
internal training program to cover these issues.
DIVERSITY TRUSTWORTHY
HONESTY
RESPECT


The team is really more like family and everyone
is truly driven by passion to lead an international

solar revolution. It’s great to be with a company who
truly cares about its employees and our beautiful


planet.

Brooke Ruggiero, Employee

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SUSTAINABILITY
OVERVIEW

SUSTAINABILITY OVERVIEW
UGE is committed to becoming a leader in sustainability, not only in the renewable energy sector, but
also throughout its value chain. Our focus on sustainability addresses a triple bottom line spanning
environmental protection, social responsibility, and economic development. Our sustainability
initiatives, which we will discuss in more detail in the coming sections, include emissions and waste
reductions, engaging the community in sustainable practices, and ensuring the longevity of our
company and our projects.

Environmental Economic Social


Protection Development Responsibility

Figure 7. Three Pillars of Sustainability

ENDORSED INITIATIVES
UGE is a member of USGBC Leadership in Energy and Environmental Design (LEED), endorses green
building practices and has worked closely on several LEED certified projects. The company is also a
member of CANSIA.

The company also supports the International Labor Organization’s International Labor Standards
(ILS), and has incorporated this standard into our internal UGE Statement of Ethics.

UGE INTERNATIONAL | SUSTAINABILITY REPORT 2016-2017 13


ENVIRONMENTAL

ENVIRONMENTAL OVERVIEW
As a renewable energy solution provider, UGE is proud to contribute green alternatives
to fossil fuel energy. Given our international footprint, there are several environmental
considerations that UGE works to mitigate impact throughout the value chain.

SUSTAINABILITY IN THE OFFICE


UGE’s motto “Be Green. Be Great. Have Fun.” has long guided our commitment to the
environment. Not only does UGE invest in sustainable energy as a business opportunity,
but it also invests its time in caring for the earth. UGE engages its employees in a variety of
environmentally charged events such as:

EARTH WEEK
UGEarth Week 2017 focused on Zero Waste. Each day employees were challenged to
participate in a different sustainability initiative, from using reusable bags to converting
bills to e-statements, all leading up to a day of Zero Waste. At the end of the week, UGE
recognized and rewarded three Earth Week Champions, who went above and beyond for
each initiative, with custom designed reusable UGEarth Week bags.

SUMMER OF SUSTAINABILITY
In 2017, UGE launched its third annual Summer of Sustainability, motivating employees
to be a part of a summer filled with week-long initiatives; Topics included wellness,
consumption, food, and energy. Each week all three international offices motivated each
other by competing for maximum involvement in that week’s goal. Read our recap from this
year’s Summer of Sustainability.

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ENVIRONMENTAL

SUSTAINABILITY IN THE VALUE CHAIN


In the following sections, the discussion is structured around sustainability throughout
our value chain. At the highest level, our reporting structure reflects the three pillars
sustainability: economic, environmental, and social. Within each pillar, we will describe the
impacts and initiatives related to each of the two main areas of our value chain: Supply Chain
and Operations.

UPSTREAM MATERIALS SUPPLIERS


Our suppliers provide a number of materials and completed components that UGE
incorporates into its solutions. To reduce the environmental impacts of our supply chain, UGE
has launched a Vendor Compliance Policy (VCP). This policy contains requirements related to
environmental performance. At a minimum, suppliers must comply with all environmental
laws and regulations in the country in which they operate. The policy also requires that
suppliers have: an Environmental Management System (EMS), an Environmental Emergency
Plan (EEP), and safe and legal storage and disposal methods for any hazardous materials.

DOWNSTREAM LOGISTICS SUPPLIERS


As an international organization, the transportation of our products is a large part of our
environmental impact. The majority of our shipping occurs on ocean liners, the lowest-
emitting conventional form of transportation. We also try and source the remainder of our
products from more local areas to minimize the use of trucks. Our logistics and transportation
are handled exclusively by third party providers. As such, the GHG emissions associated with
product transport are considered Scope 3 emissions, per the GHG Protocol.

Despite the exclusion of transportation-related emissions from our GHG inventory, we


recognize that these emissions are part of our company’s value chain and relevant to the net
emissions footprint of our products. We are therefore working to reduce these emissions by
optimizing our internal processes to reduce air shipping as much as possible. We carefully
review each supplier to ensure they are operating environmentally and financially austere.
We have a specific goal around this objective; see: Energy & Emissions Goals

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SOCIAL

SOCIAL OVERVIEW
Figure 5: Employee Breakdown by Depertment
UGE has adopted a triple bottom line approach to sustainability. Across our value chain
– from suppliers to customers – we work to optimize social outcomes related to labor
conditions, human rights, safety, privacy, and more. The following sections outline the
progress UGE has made on social issues. 2% 4%
14%
EMPLOYEES
33%
4%
UGE employees work at offices in major cities within our key markets: New York City,
Toronto, and Cebu. The figure and table below outline additional detail on our workforce.
11%

2%
Age Group (Years) Percentage of Employees (%)
19-25 14% 29%
26-35 63%
36-45 15%
>45 8%

By department, Engineering and Projects work is at the core of what our employees
do. Currently, UGE has 51 full time employees and several interns spread throughout
its offices. Organically (excludes acquisitions), the company has grown its workforce
by 37% in the past year. UGE is committed to attracting and retaining a diverse work-
force, bringing in talent that will excel at what we do and change the way we work for Our Employees
the better.
Speak

20
Over 45% of staff in our three offices identified themselves as belonging to an ethnic
minority, far above the industry norm. In total the staff are able to speak 20 different
languages.

Different
Languages

UGE INTERNATIONAL | SUSTAINABILITY REPORT 2016-2017 16


SOCIAL

OPERATIONS
BENEFITS + TRAINING
UGE provides a number of benefits to employees. In terms of employee remuneration, we are
committed to providing equal pay, and work hard to remedy any inequalities. In addition to salary,
employees receive a variety of other benefits, varying slightly by location and employment type. UGE
provides multiple channels for employees’ professional and personal development, including in-
house trainings and offering financial and time offsets for training that occurs outside of work.

To measure engagement, we send quarterly and annual surveys to employees in our NYC office. In the
most recent survey, employees indicated that the best features of UGE are the company culture, the
professional growth opportunities, and the ability for employees to make an impact. Our programs
at our offices demonstrate some of the specific ways that we deliver training and development to our
employees. These programs include:

Performance Feedback: Each year, we distribute an Employee Satisfaction survey. Additionally, we


hold “360 performance reviews,” in which employees are able to provide feedback to their managers,
team, and peers, on a half-yearly basis. These formal methods supplement regular, more informal
feedback between managers and teams.

Lunch’n’Learns: These forums aim to continue education in the office on industry specific issues,
such as microgrids, systems design, office recycling procedures, solar solutions, and compliance. This
program helps our team stay up-to-date on renewable energy industry trends, sustainability issues,
and other skills relevant to our business.

Professional Development Policy: In 2015 we rolled out a Professional Development Policy for
staff. This policy outlines reimbursement and time allocation benefits for professional development
opportunities. Our employees have utilized the professional development policy for educational
purposes from pursuing LEED and NABCEP certification to attending webinars.

Company-wide Offsite: Twice a year, UGE holds a company offsite which brings together employees
from UGE Canada, USA, and Philippines. The three objectives of the offsite are: 1) To Meet; face
to face time is an important part of integration and builds stronger relationships and better work
dynamics, 2) To Learn and Share; providing a platform for all employees to have their voices heard
and align on UGE’s mission, values, goals, & strategy, 3) To Have Fun; a chance to reward employees
for their hard work celebrating UGE’s success and drive motivation for the year ahead.

UGE INTERNATIONAL | SUSTAINABILITY REPORT 2016-2017 17


SOCIAL

HUMAN RIGHTS + SAFETY


UGE recognizes that a critical element of optimizing our social impact
is ensuring the personal safety and human rights of our employees are
protected. UGE owns and maintains a Health and Safety Policy which is
communicated to all employees and clients. We are proud to say that there
has never been a workplace fatality or injury at any of our locations. For
additional details on this goal, see: General & Governance Goals.

UGE maintains close ownership and oversight at each of our offices; these
locations do not possess any significant risk for incidences of child labor
or forced or compulsory labor. Similarly, no violations of human rights or
instances of discrimination have been reported. As a small company, UGE
does not currently have any formal human rights grievance mechanisms
in place; however, we have not received any informal complaints on
these issues. Should an issue ever arise, we have non-discrimination and
whistleblowing protection clauses in our company-wide Code of Conduct, as
well as an established internal procedure for reporting violators.

UGE INTERNATIONAL | SUSTAINABILITY REPORT 2016-2017 18


SOCIAL

COMMUNITY RELATIONS + IMPACTS ON SOCIETY


Throughout our operations, UGE works to ensure a positive relationship In addition to community involvement, we are working to improve our
with neighboring communities and society at large. We seek to comply formal community engagement and development programs. Members
with all laws and regulations, to avoid all instances of corruption, and to from our offices often speak at public events related to renewable
benefit communities around the globe through our operations. energy, community development, and UGE projects. For example, we
hosted a forum at COP21 in Paris and one of our regional directors gave
UGE works hard to benefit our community. Each year our NYC employees a presentation on net metering at InterSolar 2016. Per our engagement
hold a canned food drive, working with City Harvest to get food to New target in the Community Goals section, we aim to grow this participation
York’s hungry and food insecure. Employees individually volunteer their to better educate the community on renewable energy at large and on
time to support like minded organizations such as The Lowline Lab, UGE’s role in delivering social and environmental benefits.
Greenpeace, and GreeNYC.

Conventions and Panels our employees have spoken at include: Sponsorships include:
• Power & Electricity Conference 2017 • Spark! Power Play: An annual hockey tournament encouraging
• IECEP Convention 2017 awareness for the organization Prostate Cancer Canada
• Solar Show Philippines 2017 • School’s Out Summer Party: Every year, on a warm night in June,
• ASEAN Solar + Energy Storage Expo 2016 we bring together hundreds of professionals from the energy,
• CanSIA 2016 environment and business sectors to raise support for energy literacy
• Unify Toronto programs.
• Solar Power International 2017

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SOCIAL

SUPPLY CHAIN
As with environmental performance, we seek to manage the social As mentioned in the Environmental section, a number of our major
practices of our materials suppliers. As such, our Vendor Compliance Policy suppliers have signed our Vendor Compliance Policy (VCP). We aim to
(VCP) contains guidelines on social issues, too. The social requirements in eventually ensure compliance by all direct suppliers. Signature of the VCP
this policy include: and risk assessment for violations of labor and human rights practices
may become part of our vendor selection process in the future.
• Meeting local laws related to labor practices or occupational health
and safety When evaluating new material suppliers, UGE takes into account several
• Compliance with or exceeding the International Labor Organization’s basic criteria for defining the supplier’s sustainability scope. UGE keeps
International Labor Standards (ILS). a file of each supplier’s sustainability reports, as available. As our supply
chain transparency and scale as an organization grow, we hope to
These standards related to: prohibition of child and forced labor, contract incorporate these criteria into future evaluations.
labor requirements, discrimination, freedom of association and collective
bargaining, humane treatment, working hours, wages and benefits, UGE strongly encourages all its clients, suppliers, and business partners
occupational health and safety, and living conditions (if applicable). to follow the guidelines for Social Responsibility outlined in ISO 26000,
and contribute to global sustainable development.

UGE INTERNATIONAL | SUSTAINABILITY REPORT 2016-2017 20


ECONOMIC

ECONOMIC OVERVIEW
Economic sustainability is relevant across UGE’s value chain. On the one hand, our value
chain is supporting development in various economies local to our operations and projects.
On the other hand, sustainability changes worldwide will continue to have an impact on the
economic performance of our company.

SUPPLY CHAIN
Our multiple solution and product categories means that UGE uses many suppliers
to provide product parts, finished components, as well as logistics to move these items
around. Through our supply chain, we support economic development across a number of
manufacturing, engineering, and shipping firms.

OPERATIONS
There are three facets of economic impact relevant to our operations. These impacts include:

1. Job creation at UGE - UGE has employees in New York, Toronto, and Cebu, totalling 51
employees. As UGE continues to grow as a company, new opportunities for employment
will become available.

2. Procurement for our Projects - UGE manages a number of suppliers and subcontractors
in order to carry out its solar projects. Each of these subcontractors follows different
sustainability procedures and guidelines. We are committed to uniting our contractors and
Our Workforce
suppliers to achieve similar sustainability objectives in their work and throughout our value Grew
chain.

3. Impacts of global sustainability awareness on UGE’s economic viability - In light of


the outcomes, including extensive renewable energy goals, at COP22 in Marrakesh in 2016,
37%
UGE anticipates a dramatic growth in demand for renewable systems. We are particularly
well positioned to take advantage of growing demand for renewable energy given our:
in the Last Year
• Multiple renewable offerings – solar, microgrid, and energy storage
• Global reach
• Flexibility

UGE INTERNATIONAL | SUSTAINABILITY REPORT 2016-2017 21


ECONOMIC

UGE is positioned to offer solutions that benefit both the world and our bottom line,
and ensure that UGE will maintain relevance and cost-effectiveness in a changing global
environment.

Economic development supported by the construction and development needs of our proj-
ects. In addition to the jobs that we create through our internal operations, we support local
economic development as many customers achieve cost savings on electricity and/or new
access to electricity (e.g. in off-grid locations) through our solutions.

COMMUNICATION + PRIVACY
UGE is committed to accurately marketing its solutions and services, and we do so in
compliance with the requirements of the Toronto Stock Exchange and internal ethical
standards. We have had zero incidents of non-compliance with regulations related to
marketing communications.

We are also dedicated to ensuring the privacy of customer data. We are committed
to never sharing customer information except where required by law, or for business
function.

“ Working with a firm as professional and with as much


integrity as UGE has made it much easier and more efficient
to get these multi-million dollar projects built. We strive for
extremely high engineering and build quality in a market
often focused on just building at the lowest possible price,


and UGE is well suited to our needs.

Mike Brigham, President, SolarShare Co-op


& Robert van Duynhoven, Vice President of Sales & Marketing, UGE

UGE INTERNATIONAL | SUSTAINABILITY REPORT 2016-2017 22


SECTION 2:
TECHNICAL SECTION
GOALS & PERFORMANCE 24

ABOUT THIS REPORT 28

UGE INTERNATIONAL | SUSTAINABILITY REPORT 2016-2017 23


GOALS & PERFORMANCE

GOALS & PERFORMANCE


To complement the past two years of goal setting in our previous two sustainability reports, UGE refined its sustainability goals based on results from
and feedback about our company mission and ambition. These goals included both commitments, which communicate UGE’s general intentions related
to sustainability, and targets, which provide more specific objectives against which UGE and its stakeholders can track the company’s sustainability
performance. We have both near term (due in <1 year) and longer-term (due in >1 year) targets. Performance against these goals has been indicated
below. In response to performance and success rates some goals or time frames have been changed.

GENERAL & GOVERNANCE GOALS Achieved On-Track Not Met

Goal Type Goal Intended Completion Date Performance as of August 2017


Ensure UGE’s financial health and longevity by
continuing to deliver renewable energy solutions
Ongoing
that benefit both society and the environment
across the globe.
Commitment(s)
Optimize the social, environmental, and
Ongoing
economic impacts of our services by focusing on
sustainability throughout the value chain.
Create 2017 annual Sustainability Report using
Q3 2017
the GRI G4 guidelines to inform the report.
Near Term Goal(s)
Continuously report on internal sustainability
Ongoing
initiatives throughout the year
Expand in-office sustainability initiatives from
the NYC headquarters to the Toronto office
November 2017
(recycling, waste minimization,
energy saving etc)
Long Term Goal(s)
Mantain formal safety training for UGE offices
Ongoing
and other on-site team members. Ensure
employees are trained on an annual basis.

UGE INTERNATIONAL | SUSTAINABILITY REPORT 2016-2017 24


GOALS & PERFORMANCE

REPORTING & CERTIFICATION GOALS Achieved On-Track Not Met

Goal Type Goal Intended Completion Date Performance as of August 2017

Ensure company transparency and account-


Commitment(s) ability through reporting and certifications that Ongoing
demonstrate our commitment to sustainability.

Become an active member of top renewable


Near Term Goal(s) June 2017
energy organizations (USGBC)

Continually improve alignment of sustianability


Long-Term Goal(s) reporting with GRI G4 standards, UN standards, Ongoing
and new developments in reporting measures.

SUPPLY CHAIN GOALS Achieved On-Track Not Met

Goal Type Goal Intended Completion Date Performance as of March 2016

Commit to working with suppliers that have


demonstrated strong sustainability performance
Commitment(s) Ongoing
and compatibility with UGE’s sustainability vision
and goals.

Roll out the Vendor Compliance Policy to major


September 2017
suppliers
Near Term Goal(s)
Keep a record of supplier/vendor sustainability
October 2017
reports and documentation

Incorporate assessment for environmental,


Long-Term Goal(s) health, and labor performance into supplier June 2018
selection criteria and new supplier contracts.

UGE INTERNATIONAL | SUSTAINABILITY REPORT 2016-2017 25


GOALS & PERFORMANCE

ENERGY & EMISSIONS GOALS Achieved On-Track Not Met

Goal Type Goal Intended Completion Date Performance as of March 2016

Reduce the net impact of UGE and its products


Commitment(s) on global climate change by reducing our energy Ongoing
use and GHG emissions.

Install new solar systems to increase total car-


Near Term Goal(s) Ongoing
bon avoided by 5% quarterly

Expand international presence to better serve


Long-Term Goal(s) the world and transition more buildings to clean Ongoing
energy

WASTE GOALS Achieved On-Track Not Met

Goal Type Goal Intended Completion Date Performance as of March 2016

Respect the limits of the earth’s natural


resources by decreasing the waste that UGE
Commitment(s) produces across its operations and avoiding Ongoing
landfilling of products as much as possible at
the end-of-life stage.

Increase recycling of waste in the NYC office.


Near Term Goal(s) June 2016
Target to be set at a later date.

Encourage and incentivize all UGE offices to


work towards zero waste
December 2017
Long-Term Goal(s) Ensure UGE’s solar systems are properly dis-
posed of, recycled, or reused when the systems
Ongoing
reach the end of their lifespan maximizing
reuse.

UGE INTERNATIONAL | SUSTAINABILITY REPORT 2016-2017 26


GOALS & PERFORMANCE

COMMUNITY GOALS Achieved On-Track Not Met

Goal Type Goal Intended Completion Date Performance as of March 2016

Ongoing
Engage the community in UGE’s sustainability
projects and empower them to commence
Commitment(s) their own projects by providing educational
tools, products, and a platform for exploring Ongoing
renewable energy solutions.

​ upport diversity in the solar industry and


S
women in technology Ongoing

Have UGE representatives participate in 10


Near Term Goal(s)
community engagement and education events,
including speeches and presentations at
schools, industry meetings, community events, Ongoing
etc.

Increase the values which UGE gives back to


Long-Term Goal(s) the community at a rate equal the rate at which Ongoing
UGE’s revenue grows.

UGE INTERNATIONAL | SUSTAINABILITY REPORT 2016-2017 27


ABOUT THIS REPORT

ABOUT THIS REPORT


UGE has prepared this report for calendar year 2016 and the first two quarters of 2017. This report has been prepared using
the Global Reporting Initiative (GRI) framework as a guideline. UGE has not sought external assurance for this report.

DEFINING REPORT CONTENT


In this section, we will discuss our approach to defining the content for this report, including material aspects and aspect
boundaries. Throughout the process of shaping the report content, we used the GRI principles of Stakeholder Inclusiveness,
Sustainability Context, Materiality, and Completeness.

UGE is positioned to offer solutions that benefit both the world and our bottom line, and ensure that UGE will maintain
relevance and cost-effectiveness in a changing global environment.

DETERMINING MATERIALITY
To determine the content to be included in our first report, we assessed the significance of sustainability topics to both an
internal and external group of stakeholders, per the principle of Stakeholder Inclusiveness. See Table 3: UGE Stakeholder
Engagement for a full list of stakeholder groups. Stakeholder perspectives were based on the level of impact the respec-
tive topic has on environmental, social, and/or economic outcomes within the context of UGE’s business. These stakehold-
er engagements helped us to consider the broad Sustainability Context of UGE’s business and of the renewables industry
at large to determine the economic, environmental, and social issues of greatest relevance. The process for determining
Materiality is as follows:

PHASE 1: Conduct a first review of G4 Aspects with key internal stakeholders (management and Sustainability team) to
determine a preliminary list of material aspects.

PHASE 2: Engage a broader internal audience to provide feedback on material aspects to UGE’s business and strategy.

PHASE 3: Identify key stakeholders relevant to UGE’s sustainability impacts.

PHASE 4: Engage stakeholders as possible to gain feedback on sustainability issues of significance, or use proxy source
where direct feedback was not possible.

PHASE 5: Map key issues according to their significance to stakeholders (internal and external) on our Materiality Index.

For more, see: Figure 1: UGE Sustainability Materiality Index

UGE INTERNATIONAL | SUSTAINABILITY REPORT 2016-2017 28


ABOUT THIS REPORT

OUR STAKEHOLDERS
At UGE, we have a diverse group of stakeholders with whom we work to include in our sustainability reporting efforts. A summary of our key stakeholders
and primary engagement methods is listed in the following table. Note that while this table represents a fairly comprehensive list of our company’s
stakeholders, we engage certain stakeholders more than others in the creation of this report.
Table 1: UGE Stakeholder Engagement

Stakeholders Engagement Process


Internal Stakeholder Groups
UGE Board Engagement: Consultation with members of the board
Includes: Engineering, Factory, Finance, HR, Legal/Compliance, Logistics, Marketing, BD/Sales, Sustainability,
UGE Employees Operations
Engagement: Presentations, Surveys, Facilitated Discussion, Online Training
External Stakeholder Groups
Includes: Shareholders/investors, banks/creditors
Financiers Engagement: Information on company website, inclusion in company information and presentations, newsletters,
annual shareholders meeting
Includes: Materials/components suppliers, water/energy utilities, logistics providers, waste management providers
Suppliers
Engagement: Vendor Compliance Policies, direct comment email address, newsletters
Includes: Current/previous UGE customers and the Press, which serves as a proxy for the priorities of future
Customers customers
Engagement: Post installation services, post sale feedback forms, open dialogue, direct comment email address
Includes: Communities local to UGE operations and projects
Local Community Engagement: Global Partner Network used as a medium to gain feedback on local community input, reactions,
opinions and effects from local installations, direct comment email address
Includes: Non-profit organizations with missions relevant to the Material Aspects included in this report
NGOs
Engagement: Used input from current employees and industry news as proxies
Includes: Relevant local/national governments and IGOs
Government
Engagement: Partnership with NYSERDA and NYCEDC, post installation performance feedback
Includes: Certification bodies (e.g. UL) and membership associations (e.g. USGBC)
Professional Organizations
Engagement: Certifications with CE, IEC, UL-1741, ISO 9001 Certification. USGBC member
Includes: The global talent pool that may become part of the UGE employee base in the future; relevant to UGE’s
Potential/Future Employees ability to attract and maintain talented employees
Engagement: Used input from current employees and industry news as proxies
Future Generations & the Engagement: Used input from other stakeholders, including NGOs and Government, as a proxies for the needs of
Environment these stakeholders

UGE INTERNATIONAL | SUSTAINABILITY REPORT 2016-2017 29


ABOUT THIS REPORT

UGE SUSTAINABILITY MATERIALITY INDEX

SIGNIFICANCE TO STAKEHOLDERS INDICATORS


Our review of stakeholder priorities Economic Performance
is based on: Company and Supplier
Labor Practices Economic Performance, Market Presence,
A
and Procurement Practices
• Feedback surveys conducted with
Environmental Performance
employees, partners and clients.
B Materials and Energy
• Partner Forums held biannually C Emissions and Transport
D Products and Services
• Industry news and proxy research
E Compliance
• Informal conversations & discus- F Overall
sions with employees Social Performance
G Company and Supplier Labor Practices
H Employment Benefits
SIGNIFICANCE TO UGE BUSINESS &
Labor/Management Relations: Notice
STRATEGY I
Periods
• Potential financial and market posi- J Occupational Health and Safety
tioning implications
K Social Performance: Training and Education
• Reputational impacts/risks L Compliance
M Public Policy
• Relationship to our corporate sus- N Customer Health and Safety
tainability goals and vision Not reported
O Product and Service Labeling
Reported if Reasonably Accessible Info P Customer Satisfaction

Reported

Figure : UGE Sustainability Materiality Index

UGE INTERNATIONAL | SUSTAINABILITY REPORT 2016-2017 30


ABOUT THIS REPORT

REPORT BOUNDARIES
Once we had defined which G4 Aspects were material to our sustainability report, based on engagement of internal and external stakeholders, we
established boundaries for each Material Aspect. We determined the boundaries based on stakeholder insights, knowledge of UGE’s business impacts,
and understanding of sustainability issues. In Table 2: Material Aspect Boundaries, we outline the boundaries – internal and external – for each of the
material Aspects.

We have focused our analysis on all major stages of the UGE value chain. That being said, we have the most information available for our internal
operations, given our financial and operational control over this stage. We believe that a discussion of our entire value chain is relevant to the sustainability
performance of our company, yet recognized that obtaining accurate and timely data from our up- and downstream stakeholders, for example secondary
suppliers, and NGOs, would not be easy.

Material Aspect Internal Boundary External Boundary

Economic
Entire organization, esp. the
Economic Performance All Stakeholders
Board and Finance
Market Presence Entire organization Local community, potential future employees
Indirect Economic Impacts Entire organization Financiers, Government, Local Community, Partner Network
Financiers, Future Generations & the Environment, Local Community,
Procurement Practices Entire organization, esp. Logistics
Partner Network, Suppliers
Environmental
Customers, Future Generations & the Environment, NGOs, Profession-
Materials Entire organization
al Organizations, Suppliers
Financiers, Future Generations & the Environment, Government,
Energy Entire organization
NGOs, Suppliers
Customers, Financiers, Future Generations & the Environment, Gov-
Emissions Entire organization
ernment, NGOs, Suppliers
Entire organization, esp. Engi- Customers, Future Generations & the Environment, Government, Part-
Services
neering, Sales, and Sustainability ner Network, NGOs
Entire organization, esp. Finance,
Compliance Customers, Financiers, Government, NGOs, Partner Network
and Legal/Compliance
Customers, Financiers, Future Generations & the Environment, Gov-
Transport Entire organization, esp. Logistics
ernment, NGOs, Partner Network, Suppliers
Entire organization, esp. the Customers, Financiers, Future Generations & the Environment, Gov-
Overall
Board and Finance ernment, NGOs, Potential Future Employees

UGE INTERNATIONAL | SUSTAINABILITY REPORT 2016-2017 31


ABOUT THIS REPORT

Material Aspect Internal Boundary External Boundary


Entire organization, esp. Factory,
Supplier Environmental Assessment Legal/Compliance, and Sustin- Financiers, Professional Organizations, NGOs, Suppliers
ability
Entire organization, esp. Factory, Financiers, Future Generations & the Environment, Government, Pro-
Environmental Grievance Mechanisms
Legal/Compliance, and Sales fessional Organizations, NGOs
Social
Entire organization, esp. the
Employment Government, Local Community, NGOs, Potential Future Employees
Board and HR
Labor/Management Relations Entire organization, esp. HR Government, NGOs, Potential Future Employees
Occupational Health & Safety Entire organization Government, Local Community, NGOs, Potential Future Employees
Training & Education Entire organization, esp. HR Financiers, Government, NGOs, Potential Future Employees
Entire organization, esp. the
Diversity & Equal Opportunity Government, Local Community, NGOs, Potential Future Employees
Board and HR
Equal Renumeration Entire organization, esp. HR Government, Local Community, NGOs, Potential Future Employees
Supplier Assessment for Labor Practic- Entire organization, esp. Legal/
Government, Local Community, NGOs, Suppliers
es Compliance and Sustainability
Entire organization, esp. HR and Government, Local Community, NGOs, Potential Future Employees,
Labor Practices Grievance Mechanisms
Legal/Compliance Suppliers
Entire organization, esp. Finance
Investment Financiers, Government, Local Community, NGOs, Suppliers
and Sustainability
Government, Local Community, NGOs, Potential Future Employees,
Non-discrimination Entire organization, esp. HR
Suppliers
Freedom of Association & Collective
Entire organization, esp. HR Government, Local Community, NGOs, Potential Future Employees
Bargaining
Entire organization, esp. Legal/ Customers, Government, Local Community, NGOs, Potential Future
Child Labor
Compliance, and Sustainability Employees, Suppliers
Entire organization, esp. Legal/ Customers, Financiers, Government, Local Community, NGOs, Poten-
Forced or Compulsory Labor
Compliance, and Sustainability tial Future Employees, Suppliers
Entire organization, esp. Factory
Security Practices Government, Local Community, NGOs, Potential Future Employees
and HR
Entire organization, esp. the
Assessment Customers, Government, NGOs, Potential Future Employees
Board

UGE INTERNATIONAL | SUSTAINABILITY REPORT 2016-2017 32


ABOUT THIS REPORT

Material Aspect Internal Boundary External Boundary


Entire organization, esp. Legal/ Customers, Financiers, Government, Local Community, NGOs, Poten-
Supplier Human Rights Assessment
Compliance and Sustainability tial Future Employees, Suppliers
Entire organization, esp. HR,
Customers, Financiers, Government, Local Community, NGOs, Poten-
Human Rights Grievance Mechanisms Legal/Compliance, and Sustain-
tial Future Employees, Suppliers
ability
Customers, Local Community, Government, NGOs, Potential Future
Local Communities Entire organization
Employees
Entire organization, esp. the
Anti-Corruption Customers, Financiers, Government, Local Community, NGOs
Board
Entire organization, esp. the
Public Policy Customers, Financiers, Government, Local Community, NGOs
Board
Entire organization, esp. Finance
Compliance Customers, Financiers, Government, Local Community, NGOs
and Legal/Compliance
Supplier Assessment for Impacts on Entire organization, esp. Legal/ Customers, Financiers, Government, Local Community, NGOs, Poten-
Society Compliance and Sustainability tial Future Employees, Suppliers
Grievance Mechanisms for Impacts on Entire organization, esp. Legal/ Customers, Financiers, Government, Local Community, NGOs, Poten-
Society Compliance and Sustainability tial Future Employees, Suppliers
Customers, Financiers, Government, Local Community, NGOs, Part-
Entire organization, esp. Engi-
Customer Health & Safety ner Network, Potential Future Employees, Professional Organizations,
neering
Suppliers
Entire organization, esp. Factory,
Customers, Financiers, Government, Local Community, NGOs, Partner
Product & Services Lebelling Legal/Compliance, and Market-
Network, Professional Organizations, Suppliers
ing
Entire organization, esp. Legal/
Customers, Financiers, Government, Local Community, NGOs, Profes-
Marketing Communications Compliance, Marketing, and
sional Organizations
Sales
Entire organization, esp. Finance Customers, Financiers, Government, Local Community, NGOs, Partner
Customer Privacy
and Legal/Compliance Network

Table 2: Material Aspect Boundaries

UGE INTERNATIONAL | SUSTAINABILITY REPORT 2016-2017 33


ABOUT THIS REPORT

DEFINING REPORT QUALITY


UGE has prepared this report for calendar year 2016 and the first half of calendar year 2017. This report has been prepared using
the Global Reporting Initiative (GRI) framework as a guideline. UGE has not sought external assurance for this report.

After identifying content that was relevant to the report, we also had to ensure the information included in the report was of
sufficient quality. As with content selection, the GRI G4 reporting principles informed our quality determinations. These principles
include: Balance, Comparability, Accuracy, Timeliness, Clarity and Reliability.

We will work to ensure the comparability of our information over time by using consistent metrics and reporting boundaries.

UGE INTERNATIONAL | SUSTAINABILITY REPORT 2016-2017 34


WE’D LIKE TO HEAR FROM YOU
We welcome feedback from our stakeholders on our reporting
and our performance.

Please contact us at sustainability@ugei.com, or use one of the mailing


addresses below.

UGE USA UGE Canada UGE Philippines


330 W 38th St 20 Victoria Street GCH Building Unit 5
Suite 1103 7th Floor 26-A Tres Borces St.
New York, NY 10018 Toronto, ON M5C 2N8 Mabolo, Cebu City
+1 917.720.5685 +1 416.789.4655 +63 917 777 0705

UGE INTERNATIONAL | SUSTAINABILITY REPORT 2016-2017 35


www.ugei.com | 330 W 38th St Suite 1103| New York, NY, 10018 | sustainability@ugei.com
UGE INTERNATIONAL | SUSTAINABILITY REPORT 2016-2017 36

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