INSTALLATION

E2012 Lennox Industries Inc.

Dallas, Texas, USA
INSTRUCTION
MS7 Series Units
MINI-SPLIT SINGLE-ZONE SYSTEMS
506783-01
01/2012
Supersedes 9/2011

RETAIN THESE INSTRUCTIONS FOR FUTURE
REFERENCE
These instructions are intended as a general guide and do
not supersede local codes in any way. Consult authorities
having jurisdiction before installation.
WARNING
Improper installation, adjustment, alteration, service or
maintenance can cause personal injury, loss of life, or
damage to property.
Installation and service must be performed by a licensed
professional installer (or equivalent) or a service agency.
IMPORTANT
The Clean Air Act of 1990 bans the intentional venting of
refrigerant (CFCs, HCFCs and HFCs) as of July 1, 1992.
Approved methods of recovery, recycling or reclaiming
must be followed. Fines and/or incarceration may be
levied for noncompliance.
IMPORTANT
These units must be installed as a matched system as
specified in the Lennox Engineering Handbook.
TABLE OF CONTENTS
Shipping and Packing List . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Required Tools and Supples . . . . . . . . . . . . . . . . . . . . . . . . . 3
Model Number Identification . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Unit Dimensions - inches (mm) and Weights . . . . . . . . . . . . 3
Typical System Components . . . . . . . . . . . . . . . . . . . . . . . . . 5
Typical Parts Arrangements . . . . . . . . . . . . . . . . . . . . . . . . . . 6
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Clearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Torque Requirements for Caps and Fasteners . . . . . . . . . . 7
Setting Outdoor Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Positioning Indoor Air Temperature Sensor (RT1) . . . . . . . . 9
Securing Indoor Unit to Wall Mounting Bracket . . . . . . . . . .
Indoor Unit Placement and Preparation . . . . . . . . . . . . . . . .
9
9
Indoor Unit Cable Connections . . . . . . . . . . . . . . . . . . . . . . . 13
Outdoor Unit Cable Connections . . . . . . . . . . . . . . . . . . . . . . 16
Operating Gauge Set and Service Valves . . . . . . . . . . . . . . 17
Line Set Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Leak Test and Evacuation . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Unit Start-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Adding Refrigerant for Longer Line Sets . . . . . . . . . . . . . . . 21
Checking Suction / Vapor Operating Pressures . . . . . . . . . 22
Wrapping Bundle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Typical Unit Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . 24
Indoor and Outdoor Error Codes . . . . . . . . . . . . . . . . . . . . . . . 30
Indoor Unit Front Cover Removal . . . . . . . . . . . . . . . . . . . . . . 44
CAUTION
Physical contact with metal edges and corners while
applying excessive force or rapid motion can result in
personal injury. Be aware of, and use caution when
working near, these areas during installation or while
servicing this equipment.

IMPORTANT INSTALLER INFORMATION

S Confirm that return air temperature sensor (RT1) is mounted in front of the indoor coil (see page 9 for correct sensor
location).
S Confirm proper slope and routing of condensate lines to ensure moisture is drained away from the indoor unit (see
procedure starting on page 11)
S Confirm proper insulating, taping and bundling of refrigeration lines, main power lines and drain line (see procedure
starting on page 23).
S Stranded wire must be used to connect the outdoor unit to the indoor unit. The stranded wire is necessary to ensure
proper system communication and operation.
S The included remote control could be shipped in various locations in the unit packaging. Locate remote control
before discarding packaging (i.e. bag assembly, styrofoam, etc.). Unit cannot be properly operated without the
included remote control.

Page 1
Shipping and Packing List
Check the unit components for shipping damage. If you find any damage, immediately contact the last carrier.
1 — ASSEMBLED INDOOR UNIT
The assembled indoor unit will include the following items:

Parts Figure Quantity Parts Figure Quantity

Flare nut 1/4” for

small line on all
Remote control 1 size units except 1
30K which uses
5/8”.

Cable routing
guide with
mounting
Batteries (AAA) 2 1
hardware (18 - 24
kBtu systems
only)

09, 12 and 18 1
Wall mounting
kBtu (5) User guide
bracket screws
24-30K kBtu (10)

Foam tube
insulation (for Warranty 1
condensate line 1 certificate
attached to
indoor unit)

30 kBtu System
Only — Commu­
98 Feet (30
nication cable
meters) included
pre-installed on
indoor unit

1 — ASSEMBLED OUTDOOR UNIT

The assembled outdoor unit will include the following items which are located with the unit:

Parts Figure Quantity Parts Figure Quantity

Auxiliary drain
Drain plug
hole plugs (heat 1-3 1
(heat pump only)
pump only)

Page 2
Required Tools and Supplies
INSTALLATION TOOLS

Tool Picture Tool Name Tool Picture Tool Name

Screw driver Multimeter

Allen wrench set

Electric drill (metric)

Flaring tool and pipe

Measuring tape and
cutter
knife

Hole core drill Refrigerant leak detector

or a bottle of soapy water

Adjustable wrench Level

500
A 5/16” female flare to
1/4” male flare adapter
(order Lennox catalog Micron gauge
number Y0576)

SUPPLIES
The following field-provided supplies may be required for installation
S Line set (see table 7 for requirements)
S Foam insulation (line set and condensate line)
S UV rated protective tape (used to maintain positioning of bundle). Bundle consists of line set, condensate line and wiring
between indoor and outdoor units.
S UV rated cable ties
S Outdoor unit pad
S Outdoor disconnect switch (indoor unit disconnect switch may be required by local code)
S Cable (4-conductor for 09, 12, 18 and 24 kBtu systems, 3-conductor for 30 kBtu Systems. All need to be rated either 110V
or 208-230V and sized per NEC). The 30 kBtu system includes a separate 98-foot (30 meter) communication cable.
NOTE — Stranded wire must be used to connect the outdoor unit to the indoor unit. The stranded wire is
necessary to ensure proper system communication and operation.
S Plastic wall screw anchors
S Exterior wall channel (optional)
S Wall sleeve or PVC tubing material to field fabricate a wall sleeve for line set, condensate line and wiring (utility bundle).

Page 3
Model Number Identification
MS 7 − CI −09 P 1 A
Series Type Minor Revision
MS = Mini-Split Number of Zones
1 = One Zone
Series
Unit Type Voltage
CI = Air Conditioner Indoor Unit L = 115V-1phase-60hz
HI = Heat Pump Indoor Unit P = 230-208/230V -1 phase - 60hz
CO = Air Conditioner Outdoor Unit
HO = Heat Pump Outdoor Unit Capacity - BTUH
09 = 9,000
12 = 12,000
18 = 18,000
24 = 24,000
30 = 30,000 (heat pump only)

Unit Dimensions - inches (mm) and Weights

INDOOR UNIT
C

C B

LINE SET, CONDENSATE

A DRAIN AND ELECTRICAL
CONNECTIONS

Table 1. Indoor Unit Dimensions — Inches (millimeters) and Weight

Unit Gross Weight
Model Size A B C
Air Conditioner Heat Pump
-09 and -12 33 (838) 10-7/8 (275) 7 (180) 31 lbs (14 kg) 37 lbs (17 kg)
-18 37 (940) 12 (305) 8 (203) 31 lbs (14 kg) 46 lbs (21 kg)
-24 39-3/4 (1008) 12-3/8 (315) 8-1/2 (218) 46 lbs (21) 56 lbs (25.6 kg)
-30 53 (1350) 12-7/8 (326) 10 (253) N/A 60 lbs (27 kg)

B
ELECTRICAL CONNECTIONS (UNDER COVER)

A LINE SET CONNECTIONS

(COVER REMOVED)

LINE SET COVER

Table 2. Outdoor Unit Dimensions — Inches (millimeters)

Unit Gross Weight
Model Size A B C
Air Conditioner Heat Pump
-09 21 (533) 33 (838) 12-5/8 (320) 91 lbs (41 kg) 110 lbs (50 kg)
-12 21 (533) 33 (838) 12-5/8 (320) 97 lbs (44 kg) 119 lbs (54 kg)
-18 27-1/2 (701) 35 (889) 13-3/8 (340) 121 lbs (55 kg) 148 lbs (67 kg)
-24 31-1/8 (790) 38 (980) 16-7/8 (427) 132 lbs (60 kg) 161 lbs (73 kg)
-30 31-1/8 (790) 38 (980) 16-7/8 (427) N/A 163 lbs (74 kg)

Page 4
Typical System Components

E
RETURN AIR
G
B K

L
INDOOR UNIT TAPE
H
REFRIGERANT LINE SET, CONDENSATE LINE
DISPLAY AND INDOOR / OUTDOOR CABLE
D INDICATORS D F

COOL
C SUPPLY AIR IMPORTANT - The refrigerant
metering device for this system is
DRY UTILITY located in the outdoor unit. This
A BUNDLE
FAN makes it necessary to insulate the
refrigerant lines individually to
HEAT WIRELESS REMOTE
CONTROL
prevent sweating.
RUN
OUTDOOR UNIT
TEMPERATURE SETTING, TERMINAL BLOCK
INDOOR AMBIENT TEMPERATURE
OR ERROR CODE OUTDOOR UNIT (AIR
CONDITIONER OR HEAT PUMP)
NOTE — Temperature can be
displayed in either Fahrenheit or
AIR IN
Celsius.

TO INDOOR TO POWER
J UNIT SUPPLY

A. Remote control H
B. Front panel
C. Filters
D. Guide louver with display
E. Line set (wrapped in foam insulation) I
F. UV-rated tape (field-provided) AIR OUT
G. Wiring (field-provided)
H. Condensate drain line (field-provided) ACCESS COVER
(wrapped in foam insulation). Recommend FOR SERVICE
installation of a vent when making long VALVES (-18, -24
horizontal runs on condensate line. AND -30 ONLY)
I. 2-way suction / vapor line service valve and
2-way shut-off valve
J. Access cover for power and control wiring
connections
K. Indoor unit wiring connections (under
access plate) 2-WAY SHUT-OFF VALVE
L. Communication cable (30 kBtu system only)

2-WAY SUCTION / VAPOR LINE SERVICE VALVE

(FLARE CONNECTION)

Figure 1. Typical System Components

Page 5
Typical Parts Arrangements

INDOOR UNIT WALL MOUNTING BRACKET

INDOOR COIL

BLOWER

AIR FILTERS

BLOWER MOTOR
(PGF / PG)

LOUVER MOTOR
(SWING-UD)
INDOOR DISPLAY
—TWO-CHARACTER
(DISP-1)

INDOOR AIR
TEMPERATURE
SENSOR (RT1)

TRANSFORMER (TR_OUT /
TR_IN)
FRONT PANEL
TERMINAL STRIP (XT2)
INDOOR CONTROL (AP2)
TERMINAL STRIP (XT2) ACCESS COVER INDOOR COIL TEMPERATURE JUMPER — 10-PIN (JUMP) 09 - 24 KBTU
REMOTE CONTROL SENSOR (RT2) SYSTEMS ONLY)

Figure 2. Typical Indoor Unit Parts Arrangement

TERMINAL
STRIP

OUTDOOR
CONTROL OUTDOOR
FAN COIL
MOTOR
COIL GUARD
REACTOR (CHOKE) 9 - 24 KBTU - 208 / 230 VAC ONLY)
REVERSING VALVE
CAPACITOR (HEAT PUMP ONLY)

FAN
BLADE
40 WATT
CRANKCASE
COMPRESSOR WITH SOUND
HEATER (30 KBTU
BARRIER WRAPPING /
ONLY) MUFFLER
ACCUMULATOR ASSEMBLY
ELECTRONIC EXPANSION VALVE (EXV) ALL MODELS EXCEPT 30 KBTU SYSTEM WHICH
USES CAPILLARY TUBES FOR METERING
REAR GRILLE
TWO-WAY SHUT OFF VALVE AND 2-WAY SUCTION / VAPOR SERVICE PORT VALVE COVER

Figure 3. Typical Outdoor Unit Parts Arrangement

Page 6
General Torque Requirements for Caps and Fasteners
The MS7 air conditioners and heat pumps are matched When servicing or repairing HVAC components, ensure
with an indoor evaporator unit to create a ductless system the fasteners are appropriately tightened. Table 4 provides
that uses HFC-410A refrigerant. torque values for fasteners.
Clearances
SYSTEM CLEARANCES IMPORTANT
Refer to figure 4 for mandatory installation clearance Only use Allen wrenches of sufficient hardness (50Rc -
requirements. Rockwell Harness Scale minimum). Fully insert the
wrench into the valve stem recess.
Service valve stems are factory-torqued (from 9 ft-lbs for
small valves, to 25 ft-lbs for large valves) to prevent
refrigerant loss during shipping and handling. Using an
Allen wrench rated at less than 50Rc risks rounding or
A breaking off the wrench, or stripping the valve stem
C recess.
D See the Lennox Service and Application Notes #C-08-1
for further details and information.
Table 4. Torque Requirements
B Recommended Torque

Parts United States

Metric
Customary
(Newton Meter)
System*
Service valve cap 8 ft.- lb. 11
INSTALL UNIT AWAY Sheet metal screws 16 in.- lb. 2
FROM WINDOWS
Machine screws #10 27 in.- lb. 3
Compressor bolts 7 ft.- lb. 10
E F Gauge port seal cap 8 ft.- lb. 11

*The United States customary system (also called

American system) is a system of measurement commonly
G used in the United States. This system is based on the
British Imperial System.
I
Setting Outdoor Unit

H CAUTION
In order to avoid injury, take proper precaution when
Figure 4. Minimum Installation Clearances lifting heavy objects.
Table 3. Minimum System Clearances OUTDOOR UNIT POSITIONING CONSIDERATIONS
ID Location
Clearance (AIR CONDITIONER OR HEAT PUMP)
Required
Consider the following when positioning the unit:
A Clearance between unit and ceiling. 6 in. (152 mm)
B Clearance between unit and floor. 6 ft.(1829 mm)
S Some localities are adopting sound ordinances based
on the unit's sound level registered from the adjacent
C/D Clearance to the right and left of unit. 6 in. (152 mm)
property, not from the property where the unit is
E Clearance above unit. 2 ft. (610 mm) installed. Install the unit as far as possible from the
Clearance between air inlet and property line.
F 12 in. (305 mm)
structure.
S When possible, do not install the unit directly outside a
G 12 in. (305 mm) window. Glass has a very high level of sound
H Clearance between unit and structures 7 ft. (3134 mm) transmission. For proper placement of unit in relation to
I 12 in. (305 mm) a window see the provided illustration in figure 4.

Page 7
S Install unit level or, if on a slope, maintain slope
tolerance of 2 degrees [or 2 inches per 5 feet (50 mm NOTICE
per 1.5 m)] away from building structure.
Roof Damage!
S Install the unit high enough above the ground or roof to
This system contains both refrigerant and oil. Some
allow adequate drainage of defrost water and prevent
rubber roofing material may absorb oil. This will cause
ice or snow build-up (required for heat pumps).
the rubber to swell when it comes into contact with oil.
S In heavy snow areas, do not locate the unit where The rubber will then bubble and could cause leaks.
drifting will occur. The unit base should be elevated Protect the roof surface to avoid exposure to refrigerant
above the depth of average snows. and oil during service and installation. Failure to follow
S When installed in areas where low ambient this notice could result in damage to roof surface.
temperatures exist, locate unit so winter prevailing
winds do not blow directly onto outdoor unit.
S Locate unit away from overhanging roof lines which
BUILDING STRUCTURE
would allow water or ice to drop on, or in front of, coil or
into unit.
CONDENSATE DRAINAGE REQUIREMENT
(HEAT PUMP ONLY)
Condensate formed during the heating and defrost
processes must be drained from heat pump units. Drain
holes are provided in the base of the units to ensure proper
drainage. Heat pumps must be raised when installed on a
GROUND
concrete pad or the ground to allow drainage to occur. If LEVEL
the heat pump unit is installed on a wall mounting bracket,
insert the provided drain connector into one of the 1 inch Install unit level or maintain slope tolerance of 2
(25mm) drain holes and attached a field-provided degrees (or 2 inches per 5 feet [50 mm per 1.5 m])
insulated drain hose to the connector. Use the provided away from building structure.
rubber plugs to cover any unused drain holes (figure 5).
Figure 6. Slope Tolerance
DRAIN
CONNECTOR SECURING OUTDOOR UNIT TO SLAB OR FRAME

If the outdoor unit is installed on a field-provided slab or

frame, use lag bolts or equivalent to secure the outdoor
unit to the slab or frame (figure 7).

DRAIN PLUGS

DRAIN CHASSIS
CONNECTOR

Figure 5. Condensate Drainage (Heat Pumps Only --

Unit Installed on Field-Provided Wall-Mounting Frame)

SLAB OR ROOF MOUNTING

Install the unit a minimum of 4 inches (102 mm) above the
roof or ground surface to avoid ice build-up around the unit.
Locate the unit above a load bearing wall or area of the roof FOUR FIELD-PROVIDED ANCHOR BOLTS
that can adequately support the unit. Consult local codes
for rooftop applications (figure 6). Figure 7. Securing Outdoor Unit to Slab

Page 8
PREVAILING WINDS (HEAT PUMP ONLY) Indoor Unit Placement and Preparation
If unit coil cannot be installed away from prevailing winter
winds, a wind barrier should be constructed. Size barrier at 30 KBTU COMMUNICATION REMOVAL
least the same height and width as outdoor unit. Install
An indoor/outdoor communications cable is shipped
barrier 12 inches minimum (305 mm) from the sides of the
behind the wall mounting bracket in the back of the 30 kBtu
unit in the direction of prevailing winds as illustrated in
indoor unit. Gently retrieve the cable from its shipping
figure 8.
location without disconnecting it from the indoor
PREVAILING WINTER WINDS
unit.

WIND BARRIER
Cable Length: 98 feet (30 meters)
INLET AIR
12” (305 MM) MINIMUM DISTANCE

DISCHARGE AIR

Figure 8. Prevailing Wind Barrier

Positioning Indoor Air Temperature Sensor

(RT1)
The indoor temperature sensor (RT1) may be installed in
an alternate location to facilitate shipping (figure 9). If
Figure 11. Communication Cable Retrieval
necessary, move the sensor to the proper position shown
in figure 10. Refer to the procedure on page 42 for removal INDOOR UNIT LOCATION
of the front cover.
Minimum clearances must be maintained as specified in
figure 4. In addition, the following items should be
RT1 SENSOR
considered:

AVOID
1. Direct sunlight if possible.
2. Locating unit less than 3-1/4” (1 meter) away from
combustible materials and vapors.
3. Locating unit near heat sources which could affect
system performance.
DO:
1. Locate the indoor unit where the room can be
Figure 9. RT1 Sensor Shipping Location uniformly cooled. Install unit as high as possible on the
wall for best performance.
2. Select a wall location that can support the weight of the
unit.
3. Select a location where line set and condensate line
will have the shortest run to the outside of the
structure.
4. Allow sufficient space around unit for proper operation
and maintenance.
5. Consider vertical rise between the indoor unit and
outdoor unit. Do not exceed the maximum vertical line
rise of the line set between the indoor unit and outdoor
Figure 10. RT1 Correct Sensor Location unit (table 7).

Page 9
6. Install the indoor unit a minimum of 36 inches (914 2. Determine the best exit location for utility bundle (line
mm) away from any antenna, power cord (line), radio, set, condensate line and wiring).
telephone, security system, or intercom. Electrical
noise and radio frequencies from any of these sources
CONDENSATE/ CONDENSATE/
may affect operation. REFRIGERANT LINE REFRIGERANT LINE
DETERMINING WALL MOUNTING BRACKET EXIT LEFT REAR EXIT RIGHT REAR
(RECOMMENDED)
LOCATION
1. Remove the wall mounting bracket from the indoor
unit.
A. Remove the shipping screw that secures the wall
mounting bracket to the rear of the unit.
CONDENSATE/
B. Remove bracket from rear panel of indoor unit. REFRIGERANT CONDENSATE/REFRIGERANT
LINE EXIT LEFT LINE EXIT RIGHT

Figure 13. Determining Exit Location

REAR OF UNIT

NOTE — If opposite-side exit is preferred, see figure 21 to

switch condensate line and drain cap.

3. Use the wall mounting bracket as a template to

Figure 12. Wall Mounting Bracket Removal from determine the exit point for utility bundle (figure 14 or
Indoor Unit 15).

21-5/16” (542)

2-3/16”
(55)

09 − 12 kBtu 2-3/16”
10-7/8”
(275)
(55)

2” (50) 2” (50)

4”
(100) 5” (124)

27-5/16”
2-1/8” (694)
7-3/4”
(55) (197)

5-5/16”
(136)
11-3/4”
18 kBtu (298)
256

2-3/16” 2-3/16”
(55) (55)

1-3/4” (45)
5/8” (16) 5/8” (16)
22-3/16” 6-1/4” 4-7/8”
(563) (160) (124)
3-1/4”
(82) 33-1/4”
(945)

Figure 14. Utility Bundle Rear Exit Locations

Page 10
 40-1/8” (1018)

7-7/16” 27 (685)
(189)

24 kBtu 2-9/16”
(65)
2-9/16”
(65)

1-3/4”
(45)
22-5/8”
3-1/2” (575) 2-1/2”
(90) 1-7/16” (36) (65)

10” 29-3/8” 13-7/8”

(254) (746) (351)

30 kBtu
1” (25)

2-9/16”
(65)
2-9/16”
(65)

1“ (25)
4” 4”
(102) (102)

Figure 15. Utility Bundle Rear Exit Locations (Continued)

INSTALLING WALL SLEEVE

1. Prior to making the hole and installing wall sleeve for
the utility bundle, check to ensure that neither studs INSIDE
nor plumbing are directly located behind the hole OUTSIDE
location.

CAUTION
Electric Shock Hazard. Can cause injury or death. Avoid
location where electric wiring or conduits may be present
inside the wall.

2. Use either a sabre saw, key hole saw or hole-cutting Figure 16. Boring Hole for Wall Sleeve
drill attachment to cut a 2-1/2-inch (65 mm) diameter
hole in the wall. Hole should be at a slight downward 3. Measure the thickness of the wall from the inside edge
slant - 3/16” to 3/8” (5 to 10 mm) to the outdoor side. to the outside edge and cut a field-provided PVC pipe

Page 11
 at a slight angle 1/4” (6 mm) shorter than the thickness NOTE — It is important to use all screws provided to secure
of the wall. the wall mounting bracket to the wall. Additional holes may
be drilled through the metal wall mounting bracket to better
secure wall bracket to wall studs.

WALL MOUNTING
BRACKET

CUT PVC FOR WALL SLEEVE AT SLIGHT ANGLE

Figure 17. Cutting PVC for Wall Sleeve

4. Place a field-provided plastic cover over the end of the
pipe that will be visible from the inside wall and insert Figure 19. Securing Wall Mounting Bracket to Wall
the pipe in the wall.
4. The wall mounting bracket must be installed flush
against the wall so that the indoor unit will be flush after
PVC PIPE installation. Any space between the wall and unit will
cause noise and vibration.
5. The wall mounting bracket must be installed
SLIGHT horizontally level on the wall.
PLASTIC COVER ANGLE 6. If the wall is made of brick, concrete or other similar
(FIELD PROVIDED) material, then drill pilot holes in the wall. Insert
field-provided plastic anchors for mounting screws.
INSIDE OUTSIDE
WALL

DRILL PILOT HOLES

Figure 18. PVC Wall Sleeve Installation

SECURE WALL MOUNTING BRACKET TO WALL
USE ANCHORS
Determine that wall will support the weight of the indoor
unit. See table 1 for indoor unit weight. Install the wall
mounting bracket so that is is correctly positioned
horizontally and vertically. The indoor unit must be INSTALL ANCHORS
installed level on the wall to allow proper condensate
drainage.
1. Use a carpenter's level or tape measure to verify the Figure 20. Masonry Applications
wall mounting bracket is horizontally level. CONDENSATE DRAIN CONFIGURATION
2. Secure the wall mounting bracket to the wall using the
If the condensate line needs to be moved, use the
provided screws. If possible, align the rear panel
procedure provided in figure 21 to change the drain line exit
screw holes with wall stud locations marked on the
location.
wall.
HINT — Use the wall mounting bracket as a template
to mark locations where screws will be used. NOTICE
3. Secure the wall mounting bracket to the wall using as Care must be taken when moving the condensate line to
many screws into studs as possible. All other screws the opposite position to prevent damaging the
must be secured using plastic wall anchors. condensate line or connector.

Page 12
 2. Right-Rear or Left-Rear Utility Bundle Exit — The
1. Locate the condensate line and the drain cap corner of the plastic cabinet does not need to be
located on unit. modified.
2. Remove the clamp which secures the condensate
line to the drain outlet and pull the line to remove it. A
3. Apply moderate force to pull off the drain cap from PLASTIC
the unit. CABINET

REAR VIEW OF UNIT

LEFT-SIDE
TUBING OUTLET

CLAMP

DRAIN CAP
B
CONDENSATE LINE
PLASTIC
4. Re-install the drain cap on the opposite side CABINET
drain outlet.
REAR VIEW OF UNIT

RIGHT-SIDE
TUBING OUTLET

Figure 22. Left- or Right-Side Utility Exit

DRAIN CAP
Indoor Unit Cable Connections
5. Slide the condensate line over the opposite INDOOR / OUTDOOR CABLE
drain outlet and use the clamp to secure the Wiring must conform to local and national codes.
line.
REAR VIEW OF UNIT NOTE — Stranded wire must be used to connect the
outdoor unit to the indoor unit. The stranded wire is
necessary to ensure proper system communication
DRAIN PAN
OUTLET
and operation.
CLAMP HOOK 1. Route the cable (4-conductor, stranded wire, line
LATCH voltage, sized per National Electric Code) through the
wall sleeve. Refer to unit nameplate for rated voltage.
CLAMP
INDOOR UNIT WALL MOUNTING BRACKET
WALL
CLAMP HOOK

CONDENSATE LINE

IMPORTANT — Keep horizontal runs of condensate line external

to unit as short as possible. Condensate line should be properly
sloped to ensure proper drainage.

Figure 21. Changing Condensate Drain Location (If

necessary)
PREPARING INDOOR UNIT FRAME FOR LEFT- OR WIRING

RIGHT-SIDE EXIT OF UTILITY BUNDLE

FIELD-PROVIDED
1. Right- or Left-Side Utility Bundle Exit — Cut out the PVC WALL SLEEVE
corner of the right/left plastic cabinet with a hacksaw
or similar tool (A or B). Figure 23. Feed Cable through Wall Sleeve

Page 13
2. Make sure to provide a sufficient length of cable so that
connections are made to the unit before it is secured
to the wall mounting bracket.
3. Lift indoor unit front panel to access the control box
cover. Remove the screw(s) securing the cover plate.
Remove the plate.
5. Feed electrical wiring only through strain relief located
on back of unit on the 30 kBtu unit. Do not bundle the
communication cable with electrical wiring.
ELECTRIC WIRING
STRAIN RELIEF

TYPICAL
INDOOR UNIT
COMMUNICATION
CONTROL
CABLE
BOX COVER

REAR VIEW OF INDOOR UNIT

Figure 26. Typical Indoor Unit (30 kBtu Indoor Unit)

— Securing Electrical Wiring
TERMINAL
6. Strip the wire insulation to expose the stranded wire.
BLOCK
7. Tightly twist each wire end.
8. Terminal designations for the indoor unit terminal block
are illustrated in figure 34.
9. Use the provided strain relief plate to secure the
TYPICAL WIRING
STRAIN RELIEF
terminal block wiring.

TERMINAL
BLOCK

Figure 24. Accessing the Indoor Unit Terminal Block

4. Feed cable / wiring through conduit routing guide on 09
- 24 kBtu units.
NOTE - 09-12 kBtu Systems Only — A cable routing
guide has been factory-installed.
NOTE - 18-24 kBtu Systems Only — A cable routing
guide has been provided in the bag assembly. Install the
guide as shown in figure 25.
WIRING STRAIN RELIEF

Figure 27. Typical Indoor Unit Terminal Block and

CONDUIT Strain Relief
ROUTING
GUIDE
Securing Indoor Unit to Wall Mounting
Bracket
1. Shape the refrigerant line set so that it can be guided
either out the back of the indoor unit or through either
side of the indoor unit frame, then through the wall
sleeve to the outside unit.
2. Use field-provided tape to bundle the cable, refrigerant
REAR VIEW OF INDOOR UNIT line set and condensate line together as shown in
figure 1.
Figure 25. Typical Indoor Unit (09 - 24 kBtu Indoor 3. Feed the bundle through the wall sleeve and slide
Unit) — Securing Cable / Wires indoor unit onto upper mounting hooks.

Page 14
 CONDENSATE LINE
1. Use the provided foam insulation to wrap the
factory-installed condensate line.
2. Connect indoor unit factory-installed condensate line
to field-provided condensate drain pipe.

UPPER MOUNTING
HOOKS

PASS BUNDLE
THROUGH WALL

Figure 28. Feed Bundle through Wall Sleeve

4. Secure the indoor unit to the wall bracket using the
lower mounting hooks.

Figure 31. Connecting Condensate Line

3. Use tape approved for waterproofing line
connections to secure the field-provided pipe to the
factory-installed condensate line.

LOWER MOUNTING
HOOKS

Figure 29. Secure Indoor Unit to Wall Mounting Bracket

5. Carefully bend the bundle (line set, condensate line
and cable) to run along the outside wall toward the
outdoor unit. Downward slope of wall sleeve will
ensure proper condensate drainage.

INDOOR UNIT

SLOPE

Figure 32. Taping Condensate Line Connection

BUNDLE THROUGH
WALL SLEEVE NOTE — Use a clean, dry cloth to wipe the indoor unit
after installation is complete to remove fingerprints. Do not
Figure 30. Installed Indoor Unit use wet cloth, cleansers or solutions.

Page 15
Outdoor Unit Wiring Connections SUPPLY POWER
Size per unit nameplate and local and national codes.
In the U.S.A., wiring must conform with current local codes
and the current National Electric Code (NEC). In Canada, WIRING CONNECTIONS
wiring must conform with current local codes and the current 1. Remove access panel.
Canadian Electrical Code (CEC). 2. Route all wiring to outdoor unit through the wire routing
plate.
Refer to unit nameplate for minimum circuit ampacity and 3. Connect the control wiring and power supply wiring per
maximum overcurrent protection size. the figures that follow.
4. The unit must be grounded according to local codes.
MAIN SYSTEM CIRCUIT BREAKER AND OUTDOOR 5. Secure wiring using built-in wire strain relief.
UNIT DISCONNECT SWITCH
The main system circuit breaker and outdoor unit
disconnect switch should be sized per local codes and unit
requirements.

Local codes may require a disconnect between the indoor

and outdoor units.

INDOOR / OUTDOOR CABLE

Wiring must conform to local and national codes.
ROUTE WIRES
THROUGH
NOTE — Stranded wire must be used to connect the ROUTING
outdoor unit to the indoor unit. The stranded wire is PLATE ACCESS PLATE
necessary to ensure proper system communication
and operation. Figure 33. Outdoor Unit Electrical Connections

115V SYSTEMS 208-230V SYSTEMS -30 KBTU (208-230V)

INDOOR UNIT TERMINALS INDOOR UNIT TERMINALS SYSTEM ONLY
INDOOR UNIT TERMINALS

N(1) 2 3 N(1) 2 3 N(1) 2 3

(DATA) (GND) (DATA) (GND) (GND)
(NEUTRAL) (L1) (L2)
(L1) (L1) (L2)

N(1) 2 3 L1 N N(1) 2 3 L1 L2 N(1) 2 3 L1 L2

(L1) (GND) (L1) (GND) (L1) (GND)

OUTDOOR UNIT (NEUTRAL) OUTDOOR UNIT (L2) OUTDOOR UNIT (L2)

TERMINALS TERMINALS TERMINALS

Figure 34. Unit Terminal Designations

IMPORTANT
All terminal connections must be maded as illustrated in figure 34. Misconnecting wiring could damage unit or cause
communication errors between indoor and outdoor unit.

Page 16
6. 30 kBtu System Only — The outdoor unit
communication cable connector is located just to the
right of the outdoor terminal block.
WIRING DIAGRAM SYMBOLS AND COLOR CODES
The following tables identify the wiring color codes
and ground symbol used in the following wiring
diagrams.

OUTDOOR TERMINAL Table 5. Wire Color Codes

BLOCK
COLOR CODE
CODE CODE COLOR OR SYMBOL COLOR

COMMUNICATION WH WHITE BN BROWN

CABLE YE YELLOW BU BLUE
RD RED BK BLACK
YELLOW
YEGN GREEN

Table 6. Symbols
SYMBOL PARTS NAME
L1 REACTOR (CHOKE)
PCB1-PCB2 PRINTED CIRCUIT BOARD
S10/S11S40/S70/S80/S90 CONNECTOR
Figure 35. Outdoor 30 kBtu Outdoor Unit Only — SAT OVERLOAD
Communication Cable Connection COMP COMPRESSOR

7. 30 kBtu System Only — Connect the communication

cable from the indoor unit to the outdoor unit
connector.
IMPORTANT — Do not alter cable length. Neatly
secure excess communication cabling to exterior
of inter-unit bundle.
8. Connect the green/yellow ground wire to the ground
terminal.
Operating Service Valves
The outdoor unit suction / vapor 2-way service valve is
used to purge air, test for leaks, check operating pressures
and add refrigerant to system. This valve is equipped with
a service port which has a factory-installed valve core.
Figure 39 provides information on how to access and
operate the 2-way angle-type service valve and 2-way
shut-off valve.

To Access Service Port:

1/6
A service port cap protects the service port core TURN
CONNECT
from contamination and serves as the primary
11 12 1
COMMUNICATION
GROUND CABLE leak seal.
WIRE 10 2
1. Remove service port cap with an appropriately
9 3
sized wrench.
8 4
2. Connect gauge set to service port. 7 6 5
3. When testing is complete, replace service port
cap and tighten as follows:
S With torque wrench: Finger tighten and torque cap per table 4.
S Without torque wrench: Finger tighten and use an appropri­
Figure 36. 30 kBtu Outdoor Unit Only — ately sized wrench to turn an additional 1/6 turn clockwise.
Communication Cable Connection (Indoor /
Outdoor) 1/12
Reinstall Stem Cap: TURN
9. Use the strain relief to secure the cabling (figure 37).
Stem cap protects the valve stem from damage
OUTDOOR UNIT and serves as the primary seal. Replace the 11 12 1
TERMINAL BLOCK stem cap and tighten as follows: 10 2
S With Torque Wrench: Finger tighten, then 9 3
torque cap per table 4. 8 4
7 6 5
S Without Torque Wrench: Finger tighten,
then use an appropriately sized wrench
to turn an additional 1/12 turn clockwise.
TO INDOOR UNIT TO POWER SUPPLY

Figure 37. Typical Unit Strain Relief Figure 38. Tightening Service Valve Caps

Page 17
 Shut−Off 2−Way Suction / Vapor SUCTION / VAPOR
Action
Valve 2−Way Service Valve HOSE WITH
2-WAY SERVICE
VALVE
SCHRADER VALVE
CLOSED

PUSH
Evacuating with a
vacuum pump REQUIRES FIELD-PROVIDED 5/16”
FEMALE FLARE TO 1/4” MALE FLARE
ADAPTER.

VALVE CAP
OPEN POSITION
FULLY
OPEN FLARE CAP CLOSED POSITION

Outdoor unit PIN

running TO LINE
SET

SERVICE SERVICE
PORT CAP PORT
FULLY
OPEN TO OUTDOOR UNIT
Checking
pressure and ALLEN WRENCH
adding refrigerant FLARE CAP (5 MM)

OPEN POSITION

TO LINE CLOSED POSITION

SET

TO OUTDOOR UNIT

Figure 39. Service Valve Operation

IMPORTANT Line Set Requirements

To prevent stripping of the various caps, use an

appropriately sized wrench and fit the wrench snugly
IMPORTANT
over the cap before tightening. Mineral oils are not compatible with HFC-410A.

This section provides information on installation of the

USING MANIFOLD GAUGE SET
When checking the system charge, only use a manifold
gauge set that features low-loss and anti-blow-back
fittings.
Manifold gauge set used for HFC-410A refrigerant
systems must be capable of handling the higher system
operating pressures. The manifold gauges should be rated
for:
S High side — Pressure range of 0 - 800 pound-force per
square inch gauge (psig);
S Low side — Use with 30” vacuum to 250 psig with
dampened speed to 500 psig;
S Manifold gauge set hoses must be rated for use up to
800 psig of pressure with a 4000 psig burst rating.
field-provided line set.
LINE SET INSTALLATION
Field piping consists of two lines from the outdoor unit to
the indoor unit. Use field-fabricated line set will require
flare connections and diameter sizes as listed in table 7.
Seal and isolate the opening where the bundle (including
refrigerant lines) passes through the wall so vibration is not
transmitted to the building. Both lines must be
individually insulated.
LINE SET LENGTH AND ELEVATION
Each system size has a limited line set length and vertical
elevation limit as reference in table 7.
LINE SET CONNECTIONS
Line connections are made between the indoor and
outdoor units using provided flare nuts.

Page 18
 Table 7. Refrigerant Line Set Requirements, Length and Height Limitations and Outdoor Unit Refrigerant
Metering Device Type (Air Conditioner and Heat Pump Systems)
System Line Set Diameters Refrigerant
Maximum Line Set Maximum Line Set
Size Length Metering Device
Small Line Large Line Elevation Type
(kBtu)
-09
1/4 in. (6 mm) 3/8 in. (9.5 mm) 33 feet (10 m) 66 Feet (20 m)
-12
Electronic Expansion
Valve
-18 1/4 in. (6 mm) 1/2 in. (12 mm)
49 feet (15 m) 98 Feet (30 m)
-24 1/4 in. (6 mm) 5/8 in. (16 mm)

-30 1/4 in. (6 mm) 5/8 in. 16 mm) 33 feet (10 m) 98 Feet (30 m) Capillary

Maximum Line Set

OUTDOOR UNIT
INDOOR UNIT Length Maximum Line Set
Length

INDOOR UNIT Maximum Line

Maximum Line
Set Elevation Set Elevation

OUTDOOR UNIT

Figure 40. Line Set Length and Elevation

FLARING PROCEDURE CONNECTING LINE SET TO OUTDOOR UNIT
1. Use a tube cutter to cut the copper line set to the 1. Apply a sealing cap or water-proof tape to prevent dust
required length. Cut the lines approximately 12” to 20” or water from getting into the refrigerant piping before
(305mm to 508mm) longer than the estimated it is connected.
required length. 2. Apply refrigerant lubricant to the matching surfaces of
2. Use a pipe reamer or file to remove burrs at the end the flared line set and union before connecting them
of the line set. together (figure 43 -- A). This will reduce refrigerant
leaks.
BEFORE AFTER
3. Align the flared refrigerant line with valve connection,
then tighten the flare nut lightly at first to obtain a
smooth match (figure 43 - B).

2-WAY SUCTION / VAPOR

SERVICE PORT B

A
Figure 41. Deburring Line Set APPLY REFRIGERANT
LUBRICANT HERE
3. Remove flare nut from outdoor unit and slide it onto the
copper tube.
4. Use a flaring tool to flare the end of the copper tube.
Figure 43. Typical Line Set Connection to Outdoor
Unit

CLUTCH TYPE WING NUT TYPE

Figure 42. Flaring Tools

Page 19
 Table 8. Flare Nut Torque Recommendations

Outside Diameter Recommended Torque

No torque wrench available
11 12 1
Finger tighten and use an 10 2
appropriately sized wrench to turn an 9 3 1/4 TURN
Inches mm
U.S. Customary
System*
Metric (Newton
Meter) additional: 8 4
7 6 5
1/4” 6.35 15 ft.- lb. 20 1/4 turn
3/8” 9.52 26 ft.- lb. 35 1/2 turn
1/2” 12.70 41 ft.- lb. 55 7/8 turn
5/8” 15.88 48 ft.- Ib. 65 1 full turn

*The United States customary system (also called American system) is a system of measurement commonly used in the
United States. This system is based on the British Imperial System.
4. Tighten flare nuts. Do not over-tighten a flared joint.
TORQUE WRENCH
Once snug, continue another half turn on each nut.
That should provide a gas-tight joint. You may also use
a torque wrench to tighten nuts using table 8 BACKUP
TO INDOOR
recommendations. UNIT
WRENCH

CONNECTING LINE SET BETWEEN INDOOR AND

OUTDOOR UNITS
TO OUTDOOR UNIT

1. Apply a sealing cap or water-proof tape to prevent dust
or water from getting into the refrigerant piping before
it is connected.
2. Apply refrigerant lubricant to the matching surfaces of
the flared line set and union before connecting them
together (figure 44 -- A).
3. Align the union tube and flared refrigerant line with
each other, then tighten the flare nut lightly at first to
obtain a smooth match (figure 44 -- B).
A system
APPLY REFRIGERANT
LUBRICANT HERE
MALE FLARE
CONNECTION
B Use the following procedure to test for system leaks:
Figure 44. Making Connections at Indoor Unit (Male
to Female Connection)
4. Tighten flare nuts (see figure 45). Do not over-tighten
a flared joint. Once snug, continue another half-turn on
each nut which should create a leak-free joint. A
torque wrench may be used to tighten flare nuts using
table 8 recommendations.
Figure 45. Tighten Flare Nut
Leak Test and Evacuation
Air and moisture remaining in the refrigerant system will
have undesirable effects as indicated below:
S Pressure in the system rises
S Operating current rises
S Cooling or heating efficiency drops
S Moisture in the refrigerant circuit may freeze and block
capillary tubing (30 kBtu size only)
S Water may lead to corrosion of parts in the refrigeration
The line set between the indoor and outdoor units must be
leak tested and evacuated to remove any non-
condensables and moisture from the system.
LEAK TEST
1. Connect the manifold gauge set and dry nitrogen gas
cylinder to the suction / vapor service port (see figure
46).
2. Open valve on nitrogen cylinder.
3. Pressurize the system to no more than 150 PSIG with
dry nitrogen.
4. Check for leaks using soapy water.
5. After the system is found to be free of leaks:
S Close valve on nitrogen cylinder.
S Relieve the nitrogen pressure by: loosening the
charge hose connector at the nitrogen cylinder.
S When the system pressure is reduced to normal,
disconnect the hose from the cylinder.

Page 20
 500
LOW HIGH
MICRON GAUGE
(REQUIRED FOR
EVACUATION MANIFOLD GAUGE SET
A34000 1/4 SAE TEE WITH
PROCEDURE ONLY) SWIVEL COUPLER

3 1

4
2

VACUUM PUMP NITROGEN

HFC-410A

Figure 46. Typical Gauge Set Connections for Leak Testing, Evacuation and Charging
EVACUATION 4. Replace the stem caps and tighten to the value listed
1. Connect the manifold gauge set, micron gauge and in table 4.
vacuum pump as shown in figure 46. 5. Check voltage supply at the outdoor unit terminal strip.
2. The operation time for evacuation varies with the line The voltage must be within the range listed on the
set length and capacity of the pump. Allow the pump unit's nameplate. If not, do not start the equipment until
to operate until the system has been evacuated down you have consulted with the power company and the
to 300 microns. Allow the pump to continue running for voltage condition has been corrected.
an additional 15 minutes. 6. Refer to the included user guide to operate the system
3. Turn off the pump and leave the connection secured using the provided remote control.
to the suction / vapor 2-way service port. After five 7. Visually check for binding of both indoor and outdoor
minutes, if the system fails to hold 500 microns or less, fans.
check all connections for tight fit and repeat the
evacuation procedure. Adding Refrigerant for Longer Line Set
4. When the desired vacuum is reached, close the low
knob of the manifold valve and stop the vacuum pump. 1. Open the low side manifold gauge valve and weigh in
liquid refrigerant. Use table 9 to calculate the correct
Unit Start-Up weigh-in charge.
2. Close manifold gauge valves.
IMPORTANT Table 9. Line Set Length and Adding Refrigerant
If unit is equipped with a crankcase heater, it should be System Base Charge (outdoor
energized 24 hours before unit start-up to prevent Size unit is sufficient for up Add Refrigerant
compressor damage as a result of slugging. (kBtu) to listed length below)
-09
UNIT START-UP 1 ounces per 40 inches (30
-12 grams per meter)
1. Inspect all factory- and field-installed wiring for loose
connections. -18
0.71 ounces per 40 inches (20
grams per meter)
2. Verify that the manifold gauge set is connected as 26 feet (8 m)
illustrated in figure 46. -24
1 ounces per 40 inches (30
grams per meter)
3. Open the suction / vapor line 2-way service valve and
two-way shut off valve to release the refrigerant -30
2 ounces per 40 inches (50
grams per meter)
charge contained in outdoor unit into the system.

Page 21
Checking Suction / Vapor Operating
Adjust amount. for
Pressures Amount specified variation in line set
on nameplate length listed in table 9. Total Charge
Use table 10 as a general guide when performing +
maintenance checks. This is not a procedure for charging =
the unit. Minor variations in these pressures may be
expected due to differences in installations.
1. If the operating pressures do not fall within the ranges
given in the above table:
A. Check the indoor unit display for error code(s). NOTE — The above nameplate is for illustration
purposes only. Go to actual nameplate on outdoor
B. See troubleshooting procedure diagrams in this unit for charge information.
manual to verify proper component operation.
2. If no issues are found, follow the weigh-in charging
procedure below to charge the system. Figure 47. Using HFC-410A Weigh-In Method

Table 10. Operating Pressures

Temperature Condition ºF (ºC) System Indoor Outdoor Standard Suction / Vapor Operating Line Set
Size Fan Mode Fan Mode Pressure Ranges Length
Indoor Outdoor (kBtu)
Cooling Mode (Air Conditioners and Heat Pumps)
67 to 80 75 to 95 09K Turbo High 116 to 160 PSIG (0.8 to 1.1 MPa)
26 feet (8 m)
(19.4 to 26.7) (23.9 to 35) 12K Turbo High 116 to 145 PSIG (0.8 to 1.0 MPa)
Heating Mode (Heat Pump Only)
60 to 70 43 to 47 09K Turbo High
406 to 464 PSIG (2.8 to 3.2 MPa) 26 feet (8 m)
(15.6 to 21.1) (6.11 to 8.33) 12K Turbo High

Temperature Condition ºF (ºC) System Indoor Outdoor Line Set

Standard Operating Pressure Ranges
Indoor Outdoor Size Fan Mode Fan Mode Length
Cooling Mode (Air Conditioners and Heat Pumps)
66 to 80 18K Turbo High 131 to 160 PSIG (0.9 to 1.1 MPa)
95 (35) 26 feet (8 m)
(19 to 26.7) 24K Turbo High 116 to 145 PSIG (0.8 to 1.0 MPa)
Heating Mode (Heat Pump Only)
59 to 68 43 to 45 18K Turbo High 319 to 348 PSIG (2.2 to 2.4 MPa)
26 feet (8 m)
(15 to 20) (6 to 7) 24K Turbo High 363 to 392 PSIG (2.5 to 2.7 MPa)

Temperature Condition ºF (ºC) System Indoor Outdoor Line Set

Standard Operating Pressure Ranges
Indoor Outdoor Size Fan Mode Fan Mode Length
Cooling Mode (Heat Pump Only)
67 to 80 75 to 95
30K Turbo High 125 PSIG (0.86 MPa) 26 feet (8 m)
(19.4 to 26.7) (23.9 to 35)
Heating Mode (Heat Pump Only)
60 to 70 43 to 47
30K Turbo High 535 PSIG (3.69 MPa) 26 feet (8 m)
(15.6 to 21.1) (6.11 to 8.33)

Page 22
Wrapping Utility Bundle INSULATE AND TAPE LINE
SET
After system has been tested for leaks and proper
WRAP WITH VINYL TAPE
operation has been verified, use tape to bundle the control CONTROL WIRING (NARROW)
BETWEEN INDOOR AND
wiring, line set and condensate line. OUTDOOR UNITS

1. Wrap insulation material around the line set

connection between the indoor and outdoor units.
2. Insulate remaining sections of line set and condensate
line.
Figure 51. Control Wiring Bundling
4. Tape the control wiring to the line set bundle (figure
PLASTIC WIRE TIES
51).
INSULATION
MATERIAL 5. Start from the bottom of the bundle at the outdoor unit
and use tape to bundle the condensate line with the
control wiring and line set (figure 52).

INSULATED LINE SET

CONDENSATE LINE
WRAP WITH VINYL TAPE
TO INDOOR UNIT TO OUTDOOR UNIT CABLE (NARROW) (CABLE)
BETWEEN INDOOR
AND OUTDOOR
Figure 48. Insulate and Tape Line Set Connection UNITS
WRAP WITH VINYL TAPE
(WIDE)

INSULATION MATERIAL

MINIMUM MINIMUM Figure 52. Utility Bundle

5/16” (8 MM) 5/16” (8 MM) (Cable, Line Set and Condensate Drain Line)
1. Clamp bundle to wall. Use one clamp approximately
LINE SET every 47” (1194 mm).
Figure 49. Insulate Line Set 2. Apply sealant around the utility bundle on the outside
of the wall sleeve to prevent rain and outdoor air from
3. Start from the bottom at the outdoor unit and use tape entering the room.
to bundle the insulated line set together with tape
(figure 50).
APPLY SEALANT HERE

LINE SET

WIDE VINYL
WRAP WITH VINYL TAPE
TAPE

BUNDLE

Figure 50. Tape Line Set Figure 53. Seal Wall Sleeve Around Utility Bundle

Page 23
3. An optional field-provided exterior wall channel may Maintenance
be used in lieu of taping the utility bundle (see figure
54) to protect the bundle from UV rays, weather, etc. OUTDOOR UNIT
1. Ensure power is off before cleaning.
FIELD-PROVIDED PROTECTIVE 2. It may be necessary to wash the outdoor coil more
CHANNEL (UTILITY BUNDLE
INSIDE) frequently if it is exposed to substances which are
corrosive or which block airflow across the coil (e.g.,
pet urine, cottonwood seeds, fertilizers, fluids that may
contain high levels of corrosive chemicals such as
salts).
3. Outdoor Coil (Sea Coast) — Moist air in ocean
locations can carry salt, which is corrosive to most
metal. Units that are located near the ocean require
frequent inspections and maintenance. These
inspections will determine the need to wash the unit
including the outdoor coil. Consult your installing
contractor for proper intervals/procedures for your
geographic area or service contract.
4. Outdoor unit fan motor is pre-lubricated and sealed.
No further lubrication is needed.
5. Visually inspect all connecting lines, joints and coils for
evidence of oil leaks.
6. Check all wiring for loose connections.
7. Check for correct voltage at unit (unit operating).
INDOOR UNIT
1. Clean or change filters.
2. Check all wiring for loose connections
3. Check for correct voltage at unit (blower operating).
4. Clean coil, if necessary.
5. Check connecting lines and coils for signs of oil leaks.
6. Check condensate line and clean, if necessary.
NOTE — The filter must be in place and the front panel
Figure 54. Optional Exterior Wall Channel must be closed any time the unit is in operation.
Typical Unit Wiring Diagrams
The indoor unit wiring diagram is located on the inside of the cabinet by the terminal block. It is necessary to remove the front
panel from the unit to see the diagram. The outdoor unit wiring diagram is located on the underside of the outdoor unit control
access cover.

REMOVE FRONT PANEL REMOVE UNIT TOP COVER AND

FROM INDOOR UNIT TO OUTDOOR UNIT CONTROL ACCESS
VIEW WIRING DIAGRAM. COVER TO VIEW WIRING DIAGRAM ON
UNDERSIDE OF COVER.

Figure 55. Wiring Diagram Locations

Page 24
 INDOOR UNIT FRONT PANEL
CHARACTER DISPLAY
ROOM INDOOR COIL DISPLAY
TEMPERATURE TEMPERATURE
SENSOR SENSOR AP1
CN1 CN2
00

RT1 RT2 13
XT1
W4 BU
N N(1)
L1
ROOM TUBE DISP−1 DISP−2 W5 BK
COM−OUT 2

W3 BN
3
L1

OUTDOOR UNIT
CAP
AC−L L−OUT W2 YEGN

K4 W1 YEGN
JUMP (INDOOR CONTROL)

EVAPORATOR ELECTRIC BOX

LOUVER MOTOR G G
FAN MOTOR TRANSFORMER
PG SWING−UD TR_OUT TR_IN
PGF

TC
M2
M1
II I

Figure 56. Typical Indoor Unit Wiring Diagram — 09 - 12 kBtu Systems (115V and 208 / 230V)
OUTDOOR AIR TEMPERATURE SENSOR DISCHARGE TEMPERATURE SENSOR
OUTDOOR COIL TEMPERATURE SENSOR
COMP

CT1,2 R E
COMPRESSOR TEMPERATURE SENSOR COMP
W8 YEGN
C
S
RT3 RT4 RT5
L2 L2 L2
W 3YEGN W10 RD 0 0 0
W5 BU W6 YE W7 BK G

U V W
G
I OVERHEAT OUTTUBE OUTROOM EXHAUST
XT2 G E
N
W15 BU
D N(1)
W4 BK
O 2 COMU
O W14 BN (OUTDOOR CONTROL)
3 FILTER
R L1 W1 BN L4
W17 RD
L 1 3 AC−L1
L1 W2 BU L4
W16 WH
U N 2 4 AC−N1 OFAN
CN1
E
N
I W13 YEGN AC−N3AC−N4AC−L3
AC−L2 AC−N5 AC−L2 AC−L4

T
POWER W18 YEGN
N W20 BU W23 OG W21 BN
G

C3 C4
G
L W19 BU W24 RD 1 2
EKV M
2 1

ELECTRONIC
EXPANSION FAN MOTOR
W22 WH G
VALVE (EXV)

Figure 57. Typical Outdoor Unit (Air Conditioner) Wiring Diagram (115V) — 09 - 12 kBtu Systems

Page 25
 OUTDOOR AIR TEMPERATURE SENSOR DISCHARGE LINE TEMPERATURE SENSOR
OUTDOOR COIL TEMPERATURE SENSOR
COMP
CT1,2 R E
COMPRESSOR TEMPERATURE SENSOR COMP
W8 YEGN
C
S
RT3 RT4 RT5
L2 L2 L2
W10 RD 0 0 0
W3YEGN
W5 BU W6 YE W7 BK G

U V W
G
I OVERHEAT OUTTUBE OUTROOM EXHAUST
XT2 G E
N W15 BU
D N(1)
W4 BK
O 2 COMU
O W14 BN (OUTDOOR CONTROL)
3 FILTER
R L4
L1 W1 BN W17 RD
L 1 3 AC−L1
L1 W2 BU L4
U W16 WH
N 2 4 AC−N1 CN1 OFAN
N E
I
T W13 YEGN AC−N3 AC−N4
AC−L3AC−L2 AC−N5 AC−L2 AC−L4 4V AC−N2

POWER W 18 YEGN
N W20 BU W23 OG W21 BN
G

C4 FAN MOTOR
G
C3
W19 BU W24 RD
L 1
2 4YV
EKV M
2 1

ELECTRONIC
REVERSING EXPANSION
W22 WH VALVE G
VALVE (EXV)

Figure 58. Typical Outdoor Unit (Heat Pump) Wiring Diagram (115V) — 09 - 12 kBtu Systems
COMP
COMPRESSOR OUTDOOR COIL OUTDOOR AIR DISCHARGE LINE
TEMPERATURE TEMPERATURE TEMPERATURE TEMPERATURE
CT1,2 R E
SENSOR SENSOR SENSOR SENSOR COMP
W8 YEGN
W3 YEGN C
S
RT3 RT4 RT5
L2 L2 L2
W10 RD 0 0 0
W5 BU W6 YE W 7 BK G

G E U V W
G
I OVERHEAT OUTTUBE OUTROOM EXHAUST
XT2
N W1 5BU
D N(1)
L1
W4 BK
O 2 COMU
W14 BN (OUTDOOR CONTROL)
O
3
R L1 W1 BN
L1 AC−L1
L1 W2 BU
U OFAN CN1
L2 N1
N
I G
W13 YEGN AC−L2 AC−L3 N2 N3
T

POWER
N
W11 O G W12 WH

L M EKV L
W9 BU
G

ELECTRONIC EXPANSION VALVE

FAN MOTOR (EXV)
G

Figure 59. Typical Outdoor Unit (Air Conditioner) Wiring Diagram (208 / 230V) — 09 - 12 kBtu Systems

Page 26
 OUTDOOR COIL OUTDOOR AIR DISCHARGE LINE
TEMPERATURE COMP
TEMPERATURE TEMPERATURE
COMPRESSOR SENSOR
CT1,2 SENSOR SENSOR R E
TEMPERATURE COMP
SENSOR W8 YEGN
W 3 YEGN C
S
RT3 RT4 RT5
L2 L2 L2
W10 RD 0 0 0
W5 BU W6 YE W7 BK G

G E U V W
G
I OVERHEAT OUTTUBE OUTROOM EXHAUST
XT2
N W1 5 B U
D N(1)
L1
W4 BK
O 2 COMU
O W14 BN (OUTDOOR CONTROL)
3
R
L1 W1 BN
L1 AC−L1
U L1 W2 BU
OFAN CN1
L2 N1
N
I G
T W1 3 Y E G N 4V AC−L2 AC−L3 N2 N3

POWER
N

W11 O G W 12 WH

L M EKV 4YV L
W9 BU
G
ELECTRONIC
EXPANSION
G REVERSING VALVE
FAN MOTOR VALVE (EXV)

Figure 60. Typical Outdoor Unit (Heat Pump) Wiring Diagram (208 / 230V) — 09 - 12 kBtu Systems

18 - 24 KBTU

INDOOR UNIT FRONT PANEL

INDOOR COIL CHARACTER DISPLAY
ROOM TEMPERATURE
TEMPERATURE
SENSOR
SENSOR

(INDOOR CONTROL)

LOUVER MOTOR

Figure 61. Typical Indoor Unit Wiring Diagram (208 / 230V) — 18 - 24 kBtu Systems

Page 27
 DISCHARGE LINE TEMPERATURE SENSOR (RT5)

OUTDOOR AIR TEMPERATURE SENSOR (RT4)

OUTDOOR COIL TEMPERATURE

SENSOR (RT3)
INDOOR UNIT

Figure 62. Typical Outdoor Unit (Air Conditioner and Heat Pump) Wiring Diagram
(208 / 230V) — 18 - 24 kBtu Systems
30 KBTU
ROOM INDOOR COIL
TEMPERATURE TEMPERATURE
SENSOR SENSOR
AP1 INDOOR UNIT FRONT PANEL
CHARACTER DISPLAY
0 0

RT1 RT2
W1 BU
XT1
L1

OUTDOOR UNIT
AC-N(X1) N(1)
CN17 CN19 CN1 CN2 L1
2
AC-L(X2)
W2 BN 3

AP2 W3 YEGN
G
EVAPORATOR

TR-OUT TR-IN
AC-N(X12)

L3 L4
(CN3) (CN8) (CN4)
FANC1
FANC2
FAN-M
FAN-H

FAN-L

CN13
L3 L4
OUTDOOR
G UNIT
G G
W8 W7W6W5
WHBK YE BU TC COMMUNICATION CABLE
BN RD
II I FUT(PTC)
WHBK YE BU M

TRANSFORMER
LOUVER MOTOR
M YEGN
FAN
MOTOR
G

Figure 63. Typical Indoor Unit Wiring Diagram (208 / 230V) — 30 kBtu System

Page 28
 DISCHARGE LINE
L TEMPERATURE SENSOR OUTDOOR AIR TEMPERATURE SENSOR
(RT5) (RT4)

L1 L2
OUTDOOR COIL
W12
TEMPERATURE SENSOR (RT3)
OG
L11 L11
W8 YEGN HP FA
L10 P

20K
15K
50K
L10
L6 L6
XT1 W11 W10 W14
G BN YE BU WH
W3 BU WH WH YE
N(1)
D
O W4 BN
O 2 L8
E1 L1−1 L2−1 L2−2 L1−2
R L8
L5 W2 RD
LPP HPP OVC−COMP T−SENSOR2
U L1 AC−L
N
L2 N
L5 W1 WH

L9 W15
YEGN

G (OUTDOOR CONTROL)
L1
L2

L3 L4
4V HEAT
DC_MOTOR1
CN66
L3 U VW

W15 W16
G G
RD WH
INDOOR UNIT 4YV W5 W6 W7

COMMUNICATION
CORD V
W9
M YEGN
COMP YEGN

G G

Figure 64. Typical Outdoor Unit Wiring Diagram (208 / 230V) — 30 kBtu System

Page 29
Indoor and Outdoor Error Codes
This section identifies error codes that appear on the front panel of the indoor unit or outdoor unit control. Many of the error codes
will automatically clear themselves when the error no longer exists. However some error codes may require disconnecting power
to the system at the unit disconnect switch or circuit breaker in order to clear them and to resume normal system operation.

* The temperature readout (either

temperature setpoint or indoor
ambient) will be replaced by an 72
error code if there is a malfunction.
If multiple errors are detected, the
display will alternate between each

DEHUMIDIFY

INFRARED

RECEIVER
SIGNAL
MODE
error code.
HEAT INDICATOR

COOL INDICATOR

TEMPERATURE*

RUN
NOTE - No history is kept on past
error codes.

Figure 65. Indoor Unit Front Panel Indicators

GREEN LED
YELLOW LED

RED LED

Figure 66. 09-12 kBtu Outdoor Unit Control System Status and Error LED Locations

Page 30
 WHEN THE ACCESS COVER IS
REMOVED, THE BACK SIDE OF
CONTROL IS FACING UP.

D40, D41, D42 AND D43 DISPLAY SYSTEM AND ERROR

CODES FOR THE 18-24 KBTU OUTDOOR UNIT.

Figure 67. 18-24 kBtu Outdoor Unit Control Error and Status LED Locations

TWO-CHARACTER
DISPLAY

Figure 68. 30 kBtu Outdoor Unit Control Status and Error Code Display (2-Character) Location

Page 31
 Table 11. Indoor Unit Display Codes (All Systems)
Indoor
Character Error Description System Status Troubleshooting for Possible Causes
Display
RT1 room temperature S Check sensor to ensure that it is in accept­
b5 Cooling and dehumidification modes will continue able range.
sensor malfunction
to operate as well as indoor fan. Unit will not S Check sensor for proper resistance.
RT2 coil temperature sensor operate in heating mode. S Replace sensor if shorted, open or out-of-
b7
malfunction calibration.
Indoor control jumper is S Check indoor control jumper connections
C5 All system functions are terminated.
missing (labeled JUMP) and replace jumper, if missing.
Intelligent Power Module System will continue to run; however at reduced
EE S Replace outdoor control.
protection limit compressor speed until issue is corrected.
Intelligent Power Module protection limit error
can result from any of the following:
S Loss of cooling to the heat sink
S Low voltage
Intelligent Power Module S High ambient temperature
EU All system functions are terminated.
protection limit S Loose screws fastening the outdoor control
to the heat sink
Check all and correct, if necessary. See figure
92 for troubleshooting.
Outdoor unit high pressure switch is discon­
nected or has malfunctioned.
All system functions are terminated except indoor
E1 System high pressure Verify connection to outdoor control. If con­
fan..
nection is verified and system is still display­
ing E1, replace high pressure sensor.
All system functions are terminated except indoor
fan. The indoor coil sensor (RT2) monitors the coil
temperature continuously. If coil temperature S Check for restricted indoor airflow and
drops below 30.2ºF (-1ºC), the compressor and change filter, if necessary.
E2 Indoor coil freeze protection the outdoor fan (30 seconds later) are switched S Check for restricted refrigerant flow.
off. Condition is cleared when indoor coil S Check for low outdoor ambient temperature
temperature rises above 42.8ºF (6ºC) and the or low indoor system load.
compressor has been off for a minimum of three
minutes.
S Check for proper clearances around out­
All system functions are terminated except indoor door unit.
E3 Low pressure protection
fan. S Check outdoor coil for and clean, if neces­
sary.
Sensor RT5 monitors compressor discharge line
temperature and communicates with outdoor unit
microprocessor. Depending on the temperature
measured, the compressor speed will be
Discharge line temperature S Check for low refrigerant charge.
increased to meet the load or will continue to run
E4 S Check for restricted refrigerant flow due to
protection at the existing speed. If the temperature becomes
blocked capillary.
excessively high, the compressor will be
de-energized. When the compressor discharge
temperature drops below 194ºF (90ºC), the unit
will resume normal operation.
S Check for locked compressor rotor due to
excessively high ambient temperature.
Compressor over-current S Check for restricted refrigerant flow due to
E5
protection blocked capillary tubing.
All system functions are terminated except indoor S Check outdoor unit to make sure that coil is
fan. not blocked.
Communication failure S If error is displayed on outdoor unit, check
E6 between indoor unit and communications cable / wire at indoor and
outdoor unit outdoor controls to verify proper connection.
Compressor high All system functions are terminated after
E8 See figure 95.
temperature protection three-minute delay except indoor fan.
S Check for locked compressor rotor due to
excessively high ambient temperature.
Elevated temperature sensors readings will adjust
Over tube temperature drop S Check for restricted refrigerant flow due to
FA compressor frequency. Specific temperature sen­
frequency blocked capillary tubing.
sor values will reduce compressor frequency.
S Check outdoor unit to make sure that coil is
not blocked.
Only floor standing units. Unit will cycled
FC Door malfunction Access door malfunction
OFF.

Page 32
Continued — Indoor Display Codes (All Systems)
Indoor
Character Error Description System Status Troubleshooting for Possible Causes
Display
S Check for locked compressor rotor due to
excessively high ambient temperature.
Compressor overload sensor Compressor overload sensor issue (Open S Check for restricted refrigerant flow due to
FE
malfunction contacts). Unit will cycled OFF. blocked capillary tubing.
S Check outdoor unit to make sure that coil is
not blocked.
Anti-freezing upper and lower Compressor will run at reduced speed until Wait for temperature to increase above
FH
limit range temperature increases. 42.8ºF (6ºC), then recheck operation status.
S Pump refrigerant into outdoor unit. Check
Indoor coil is gathering All system functions are terminated except indoor 2-way shut-off valve in small line to see if it
F0
refrigerant fan. is closed or if flow is restricted. Correct, if
necessary.
Indoor ambient sensor (RT1) S Check sensor to ensure that it is in
F1 Cooling and dehumidification modes will continue acceptable range.
open or short circuited
to operate as well as indoor fan. Unit will not S Check sensor for proper resistance.
Indoor coil sensor (RT2) open operate in heating mode. S Replace sensor if shorted, open or
F2
or short circuited out-of-calibration.
Outdoor ambient sensor S Check sensor to ensure that it is in accept­
F3 able range.
(RT4) open or short circuit All system functions are terminated except indoor
fan. S Check sensor for proper resistance.
Outdoor coil sensor (RT3) S Replace sensor if shorted, open or out-of-
F4
open or short circuit calibration.

Discharge line sensor (RT5) All system functions will continue to run for 3 S Check sensor for proper resistance. Sensor
F5 minutes, then terminate. Indoor fan will continue to should be in acceptable range. Replace
error
run. sensor if shorted, open or out-of-calibration.
S Check outdoor ambient air temperature.
Could be too high.
Normal operational state with compressor speed S Check for locked compressor rotor.
Compressor overload limit automatically adjust for operational conditions. S Check for blocked refrigeration circuit
F6
issue System will continue to operation at reduced (capillary tubes for example).
compressor speed until issue is corrected. S Check for blocked or restricted outdoor air
flow. Clear, if necessary.
S Check for low refrigerant charge.
S Check for low or high input voltage. Correct
F8 High current limit issue
if necessary. Could be too high.
Discharge line temperature System will continue to operate at reduce S Check discharge line temperature. Correct if
F9
too high compressor speed until issue is corrected. to high.
Power factor correction
HC S See troubleshooting section.
protection

Compressor demagnetization Compressor has exceeded peak demagnetization

HE current (41A), reduced frequency. Compressor De-energize system and restart.
protection
running at reduced frequency.
Heating mode anti-high tem­ System will continue operation at a reduced
H0 See figure 97.
perature protection compressor speed until issue is resolved.
H1 Defrosting (heat pump only) Normal operation Normal defrost operation.
System protection feature. All system functions Excessive electrostatic charge present. Cor­
H2 Electrostatic protection
are terminated except indoor fan. rect, if possible.
S Check for proper wiring connections and
Compressor overload loose wires at outdoor control (CT1, 2) input
All system functions are terminated except indoor plug.
H3 protection sensor (CT1,2)
fan. S Check for continuity across overload protec­
malfunction.
tion sensor terminals mounted at top of
compressor.
S Check for proper wiring connections and
loose wires at outdoor control (CT1, 2) input
Compressor high plug.
H4
temperature protection S Check for continuity across overload protec­
tion sensor terminals mounted at top of
All system functions are terminated except indoor compressor.
fan. This can be caused by any of the following:
S Loss of cooling to the heat sink
Intelligent Power Module S Low voltage.
H5
(IPM) module protection S High ambient temperature
S Loose screws fastening the outdoor control
to the heat sink

Page 33
Continued — Indoor Display Codes (All Systems)
Indoor
Character Error Description System Status Troubleshooting for Possible Causes
Display
Possible Indoor control failure or indoor motor
failure.
S Check wiring between fan motor and indoor
H6 Indoor fan not communicating All system functions are terminated. control.
S Check wiring between fan motor and termi­
nal marked OFFAN.
S Replace one or both, if necessary.
The following conditions will generate this er­
ror:
Compressor lost-step If this condition is detected six times within one hour, S Unable to detect rotor position during opera­
H7 tion
protection system will shut down.
S Actual rotor rotations exceed set speed
Outdoor unit must be de-energized and re-
energized to resume normal operation.
Lc Unit start-up failure All system functions are terminated. See unit start-up troubleshooting charts.
Compressor loss of phase Outdoor unit must be de-energized and Compressor start up phase current is lower
Ld
protection re-energized to resume normal operation. than 0.5 amps.
Compressor locked rotary
LE Compressor unable to start. De-energize system and restart.
protection

Indoor and outdoor unit mis­ The two system components are mis-
LP All system functions are terminated. matched. Refer to engineering handbook for
match
correct match-up.
S Check wiring between fan motor and
Outdoor DC fan motor outdoor control terminal marked OFFAN.
L3 All system functions are terminated.
malfunction S If wiring is correct, replace outdoor DC fan
motor.
Indoor unit is experiencing either a high or
L9 Power factor protection All system functions are terminated. low input voltage condition. Verify proper
input voltage at terminal strip N(1) and 3.
Current detect circuit mal­ The offset voltage is higher than the limit val­
Outdoor unit must be de-energized and
Pc function or current sensor ue. If this condition is detected six times with­
re-energized to resume normal operation.
malfunction in one hour, system will shut down.
S Check input voltage on outdoor unit terminal
strip (N and L terminals).
S If voltage is higher than 265VAC, disconnect
power to unit. Correct input voltage problem
before reapplying power to system.
S If voltage is below 265VAC, then check ca­
pacitor while unit is turned off.
PH High voltage protection
S If voltage is between 200-208V, capacitor is
working properly
S If voltage is some other value, replace ca­
pacitor.S If voltage is some other value,
replace capacitor.
S If input voltage and capacitor are normal,
All system functions are terminated.
replace outdoor control.
S Check input voltage on outdoor unit terminal
strip (N and L terminals).
S If voltage is lower than 150VAC, restart
PL Low voltage protection system and check power again.
S 9 - 12 kBtu, 208-230VAC systems only --
Check reactor (choke) line connection on
outdoor control terminal marked AC-L2.
PU Capacitor charge failure
Compressor overcurrent See figure 97.
P5
protection
Communication failure be­
All system functions are terminated except indoor Communication bus will automatically reset
P6 tween main board and driver
fan. and resume normal operation.
board
P7 Outdoor control failure All system functions are terminated. Replace outdoor control.

Page 34
Continued — Indoor Display Codes (All Systems)
Indoor
Character Error Description System Status Troubleshooting for Possible Causes
Display
Intelligent Power Module high temperature
error can result from any of the following:
S Loss of cooling to the heat sink
Intelligent Power Module tem­ All system functions are terminated except indoor S Low voltage
P8
perature is too high fan. S High ambient temperature
S Loose screws fastening the outdoor control
to the heat sink
Check all and correct, if necessary.
Compressor current test All system functions are terminated except indoor
U1 Replace outdoor control.
circuit malfunction fan.
Compressor protection
U2 Unit will cycle off. De-energize system and restart.
against loss-of-phase
Unstable DC voltage All system functions are terminated except indoor
U3 Input voltage is not stable.
protection fan.
Compressor reverse
U4 Unit will cycle off. De-energize system and restart.
protection
Entire unit current monitoring All system functions are terminated except indoor Outdoor control has malfunction. Replace
U5
malfunction fan. control.
S Check input voltage on outdoor unit terminal
strip (N and L terminals). If lower than 175
VAC, correct voltage problem.
U7 Reversing valve malfunction All system functions are terminated. S Check reversing valve wiring connection for
damage.
S If voltage and wiring connections are
correct, replace reversing valve.
S Check for proper wiring connections and
loose wires at outdoor control (CT1, 2) input
Disconnection of the exhaust plug.
U8 Unit will cycle off.
temperature sensor S Check for continuity across overload
protection sensor terminals mounted at top
of compressor.
Outdoor unit zero cross
U9 ll system functions are terminated except indoor fan. Replace outdoor control.
detection error

Page 35
 Table 12. 09-12 kBtu System Status and Error Codes — Outdoor LEDs
Outdoor LED Displays
(number of blinks) Description System Status
Yellow Red Green
SYSTEM STATUS LEDs
Indoor and outdoor
BLINKING units are System is operating normally. The blinking interval is 1 second on, 1 second off.
communicating
Compressor is
BLINKING System is operating normally. The blinking interval is 1 second on, 1 second off.
running
System has a
System is operating normally. The blinking interval is 1 second on, 1 second off and up
8 heating or cooling
to three second pause between repeating blinks.
demand
SYSTEM ERROR DISPLAY AND LEDs
Outdoor LED Displays
(number of blinks) Error Description System Status Troubleshooting for Possible Causes
Yellow Red Green

Compressor has an S Check connections between compressor and

All system functions are terminated
1 OFF OFF outdoor control (control terminals are marked
open circuit. except indoor fan.
U, V and W).
Frequency limiting All system functions are terminated S Verify proper attachment of heat sink.
OFF 11 OFF
module temperature except indoor fan. S Clean heat sink, if necessary.
Compressor speed automatically
OFF 13 OFF Power issue System power issue.
adjusted to match conditions.
Indoor control
S Check indoor control jumper connections and
OFF OFF OFF jumper is missing All system functions are replace jumper, if missing.
(labeled JUMP) terminated.
11 OFF OFF EEPROM failure S Replace outdoor control.
All system functions are terminated
except indoor fan. The indoor coil
sensor (RT2) monitors the coil
temperature continuously. If coil
S Check for restricted indoor airflow and change
temperature drops below 30.2ºF
Indoor coil freeze filter, if necessary.
(-1ºC), the compressor and the
3 OFF OFF S Check for restricted refrigerant flow.
protection outdoor fan (30 seconds later) are
S Check for low outdoor ambient temperature or
switched off. Condition is cleared
when indoor coil temperature rises low indoor system load.
above 42.8ºF (6ºC) and the
compressor has been off for a
minimum of three minutes.
Outdoor coil
S Check for proper clearances around outdoor
blockage or low All system functions are terminated
OFF 9 OFF unit.
refrigerant due to except indoor fan.
S Check outdoor coil for and clean, if necessary.
leak.
Sensor RT5 monitors compressor
discharge line temperature and
communicates with outdoor unit
microprocessor. Depending on the
temperature measured, the
compressor speed will be
increased to meet the load or will
Discharge line S Check for low refrigerant charge.
continue to run at the existing
7 OFF OFF temperature S Check for restricted refrigerant flow due to
speed. If the temperature becomes
protection blocked capillary.
excessively high, the compressor
will be de-energized. When the
compressor discharge temperature
drops below 194ºF (90ºC), the unit
will resume normal operation. See
unit information manual for further
information.
S Check for locked compressor rotor due to ex­
Compressor cessively high ambient temperature.
All system functions are terminated S Check for restricted refrigerant flow due to
5 OFF OFF over-current
except indoor fan. blocked capillary tubing.
protection
S Check outdoor unit to make sure that coil is not
blocked.

Page 36
Continued — 09-12 kBtu System Status and Error Codes — Outdoor LEDs
Outdoor LED Displays
(number of blinks) Error Description System Status Troubleshooting for Possible Causes
Yellow Red Green
Communication S If error is displayed on outdoor unit, check
All system functions are terminated
failure between communications cable / wire at indoor and
OFF OFF OFF after three-minute delay except
indoor unit and outdoor controls to verify proper connection. See
indoor fan.
outdoor unit unit information manual for further information.
Anti-freezing upper Compressor will run at reduced S Wait for temperature to increase above 42.8ºF
OFF 4 OFF
and lower limit range speed until temperature increases. (6ºC), then recheck operation status.

Indoor coil is S Pump refrigerant into outdoor unit. Check 2-way

All system functions are terminated
OFF OFF OFF shut-off valve in small line to see if it is closed or
gathering refrigerant except indoor fan.
if flow is restricted. Correct, if necessary.
Indoor ambient
OFF OFF OFF sensor (RT1) open Cooling and dehumidification S Check sensor to ensure that it is in acceptable
or short circuited modes will continue to operate as range.
well as indoor fan. Unit will not S Check sensor for proper resistance.
Indoor coil sensor S Replace sensor if shorted, open or
OFF OFF OFF (RT2) open or short operate in heating mode.
out-of-calibration.
circuited
Outdoor ambient
OFF 6 OFF sensor (RT4) open S Check sensor to ensure that it is in acceptable
or short circuit All system functions are terminated range.
except indoor fan. S Check sensor for proper resistance.
Outdoor coil sensor S Replace sensor if shorted, open or out-of-calibra­
OFF 4 OFF (RT3) open or short tion.
circuit

Discharge line All system functions will continue to S Check sensor for proper resistance. Sensor
OFF 7 OFF run for 3 minutes, then terminate. should be in acceptable range. Replace sensor if
sensor (RT5) error
Indoor fan will continue to run. shorted, open or out-of-calibration.
S Check outdoor ambient air temperature. Could
Normal operational state with be too high.
compressor speed automatically S Check for locked compressor rotor.
Compressor over­ adjust for operational conditions. S Check for blocked refrigeration circuit (capillary
OFF 3 OFF
load limit issue System will continue to operation at tubes for example).
reduced compressor speed until S Check for blocked or restricted outdoor air flow.
issue is corrected. Clear, if necessary.
S Check for low refrigerant charge.
High current limit S Check for low or high input voltage. Correct if
OFF 1 OFF
issue necessary. Could be too high.
Discharge line System will continue to operate at S Check discharge line temperature. Correct if to
OFF 2 OFF reduce compressor speed until
temperature too high high.
issue is corrected.
Power factor
14 OFF OFF See unit information manual for further information.
correction protection
Defrosting (heat
2 OFF OFF Normal operation Normal defrost operation.
pump only)
Compressor
overload protection
8 OFF OFF S Check for proper wiring connections and loose
sensor (CT1,2)
malfunction. wires at outdoor control (CT1, 2) input plug.
S Check for continuity across overload protection
Compressor high sensor terminals mounted at top of compressor.
6 OFF OFF temperature
protection All system functions are terminated
except indoor fan. This can be caused by any of the following:
S Loss of cooling to the heat sink
Intelligent Power S Low voltage.
4 OFF OFF Module (IPM) S High ambient temperature
module protection S Loose screws fastening the outdoor control to
the heat sink
See unit information manual for further information.
Possible Indoor control failure or indoor motor fail­
ure.
Indoor fan not S Check wiring between fan motor and indoor con­
OFF OFF OFF All system functions are terminated. trol.
communicating
S Check wiring between fan motor and terminal
marked OFFAN.
S Replace one or both, if necessary.

Page 37
Continued — 09-12 kBtu System Status and Error Codes — Outdoor LEDs
Outdoor LED Displays
(number of blinks) Error Description System Status Troubleshooting for Possible Causes
Yellow Red Green

Indoor and outdoor The two system components are mis-matched.

16 OFF OFF Refer to engineering handbook for correct
unit mismatch
match-up.

Outdoor DC fan S Check wiring between fan motor and outdoor

OFF 14 OFF control terminal marked OFFAN.
motor malfunction All system functions are terminated.
S If wiring is correct, replace outdoor DC fan motor.
Indoor unit is experiencing either a high or low
Power factor protec­ input voltage condition.
9 OFF OFF
tion S Verify proper input voltage at terminal strip N(1)
and 3.
S Check input voltage on outdoor unit terminal strip
(N and L terminals).
S If voltage is higher than 265VAC, disconnect
power to unit. Correct input voltage problem be­
fore reapplying power to system.
S If voltage is below 265VAC, then check capacitor
High voltage protec­ All system functions are
13 OFF OFF while unit is turned off.
tion terminated.
S If voltage is between 200-208V, capacitor is
working properly
S If voltage is some other value, replace capacitor.S
If voltage is some other value, replace capacitor.
S If input voltage and capacitor are normal, replace
outdoor control.
S Check input voltage on outdoor unit terminal strip
(N and L terminals).
Low voltage protec­ S If voltage is lower than 150VAC, restart system
All system functions are
12 OFF OFF and check power again.
tion terminated.
S 9 - 12 kBtu, 208-230VAC systems only -- Check
reactor (choke) line connection on outdoor
control terminal marked AC-L2.
S Check input voltage on outdoor unit terminal strip
(N and L terminals). If lower than 175 VAC,
Reversing valve correct voltage problem.
OFF OFF OFF S Check reversing valve wiring connection for
malfunction
All system functions are terminated damage.
except indoor fan. S If voltage and wiring connections are correct,
replace reversing valve.

Compressor has an S Check connections between compressor and

1 OFF OFF outdoor control (control terminals are marked U,
open circuit.
V and W).
Outdoor ambient air
Status indicator. System functioning properly. Out­
temperature is not Normal status indicator when unit is
OFF 8 OFF door unit will not operate if outdoor ambient tem­
within the outdoor turned off.
perature is out of range.
unit's start up range
Frequency limiting All system functions are terminated S Verify proper attachment of heat sink.
OFF 11 OFF
module temperature except indoor fan. S Clean heat sink, if necessary.
Compressor speed automatically System power issue. See unit information manual
OFF 13 OFF Power issue
adjusted to match conditions. for further information.

Page 38
 Table 13. 18-24 kBtu System Status and Error Codes — Outdoor LEDs
Outdoor Unit LED Status
This unit has three display
status indicators Error Description System Status Troubleshooting for Possible Causes
o OFF n ON ® BLINKS
D40 D41 D42 D43
n n n n System is operating within normal parameters
o o o n EEPROM failure Replace outdoor control.
All system functions are Check for low refrigerant charge, blocked
terminated.
o ® ® ® System high pressure coil or excessively high outdoor ambient
temperature.
The indoor coil sensor (RT2) moni­
tors the coil temperature continu­
ously. When the coil
temperature drops below 30.2ºF
(-1ºC), the compressor and outdoor Check for reduced indoor airflow (restricted
Indoor coil freeze fan (30 seconds later) are switched filter), restricted refrigerant flow, low ambient
n o n o
protection off until the coil temperature rises temperature (outdoor) and low indoor system
above 42.8ºF (6ºC) and the com­ load. Correct, if necessary.
pressor has
been off for a minimum of three
minutes. All system functions are
terminated except indoor fan.
The compressor discharge line
sensor (RT5) monitors the temper­
ature continuously and communi­
cates with the outdoor unit micro­
processor. Depending on the tem­
perature measured, the compres­
sor speed will be increased to meet
Check for low system refrigerant charge.
Discharge line temperature the load or will continue to run at
n o n ® protection the existing speed. If the discharge
Check capillary tubes for blockage. Correct,
if necessary.
line temperature becomes exces­
sively high, the compressor will be
de-energized. When the compres­
sor discharge temperature drops
below 194ºF (90ºC), the unit will re­
sume normal operation. See figure
72.
Over-current protection error can result due
to any of the following:
S Ambient temperature is too high. Check for
Compressor over-current All system functions are terminated locked rotor on the compressor.
o n ® o
protection except indoor fan. S Check for blocked refrigeration circuit (cap­
illary tubes for example). Correct, if neces­
sary.
S Check for blocked or restricted outdoor air.
Correct, if necessary.
If error is displayed on outdoor unit, check
All system functions except indoor communications cable / wire at indoor and
Communication failure between
o o o ® indoor unit and outdoor unit
fan are terminated after a 3-minute outdoor controls to verify proper connection.
delay. See unit information manual for further in­
formation.
Compressor high temperature All system functions are terminated See unit information manual for further in­
n o n n protection except indoor fan. formation.
Intelligent Power Module protection limit error
can result from any of the following:
S Loss of cooling to the heat sink
System will continue to run; howev­ S Low voltage
Intelligent Power Module protec­ S High ambient temperature
n n n ® tion limit
er at reduced compressor speed
until issue is corrected. S Loose screws fastening the outdoor control
to the heat sink
Check all and correct, if necessary. See figure
92 for troubleshooting.

Page 39
Continued — 18 - 24 kBtu System Status or Error Codes — Outdoor LEDs
Outdoor Unit LED Status
This unit has three display
status indicators Error Description System Status Troubleshooting for Possible Causes
o OFF n ON ® BLINKS
D40 D41 D42 D43
The indoor coil sensor (RT2) monitors the
System will continue to run; howev­ coil temperature continuously. Any time the
Anti-freezing upper and lower
n n n o
limit range
er at reduced compressor speed coil temperature falls between 42.8ºF (6ºC)
until issue is corrected. and 30.2ºF (-1ºC), the microprocessor will
initiate anti-freeze protection operation.
Outdoor ambient sensor (RT4)
o o ® n open or short-circuited
Sensor input is out of acceptable input
All system functions are terminated range. Check sensor for proper resistance.
Outdoor coil sensor (RT3) open except indoor fan. Replace sensor if shorted, open or out-of-
o o ® o
or short-circuited calibration.
Sensor input is out of acceptable input
All system functions except indoor
Discharge line sensor (RT5) range. Check sensor for proper resistance.
o o ® ® error
fan will be terminated after 3-minute
Replace sensor if shorted, open or out-of-
delay.
calibration.
S Check outdoor ambient air temperature.
Could be too high.
Normal operational state with com­ S Check for locked compressor rotor
pressor speed automatically adjust S Check for locked refrigeration circuit (capil­
Compressor overload limit for operational conditions. System lary tubes for example)
n o ® ® issue will continue to operate at reduced S Check for blocked or restricted outdoor air
compressor speed until issue is flow. Clear, if necessary.
corrected. S Check for low refrigerant charge.
See unit information manual for further in­
formation.
Check input voltage. It may be either too low
n n o n High current limit issue
or too high.
System will continue but will reduce Discharge line temperature is high. See fig­
n n o o Discharge temperature too high
compressor speed to correct issue ure 72.
Power factor correction protec­ See unit information manual for further in­
o n ® ® tion formation.
System will continue operation at a
Heating mode anti-high See unit information manual for further in­
n o ® ® temperature protection
reduced compressor speed until is­
formation.
sue is resolved.
Check for proper wiring and loose connec­
tions at outdoor control input plug. Also,
Compressor overload protection All system functions are terminated
o ® ® o
sensor malfunction except indoor fan. check for continuity across overload protec­
tion sensor terminals mounted at top of com­
pressor.
n o n n System operating abnormally See unit information manual.
Intelligent Power Module protection error can
result from any of the following:
All system functions are terminated S Loss of cooling to the heat sink
Intelligent Power Module protec­ except indoor fan. S Low voltage
o ® o n tion S High ambient temperature
S Loose screws fastening the outdoor control
to the heat sink
Check all and correct, if necessary.
All system functions are termi­
o ® o ® Unit start-up failure
nated.
See unit start-up troubleshooting charts.

S Check input voltage on outdoor unit

terminal strip (N and L terminals).
S If voltage is higher than 265VAC,
disconnect power to unit. Correct input
All system functions are termi­ voltage problem before reapplying power to
o n o ® High voltage protection
nated. system.
S If voltage is within normal range, test
capacitor output. If capacitor range is
between 200-208VAC, replace outdoor
control.

Page 40
Continued — 18 - 24 kBtu System Status or Error Codes — Outdoor LEDs
Outdoor Unit LED Status
This unit has three display
status indicators Error Description System Status Troubleshooting for Possible Causes
o OFF n ON ® BLINKS
D40 D41 D42 D43
S Check input voltage on outdoor unit termi­
nal strip (N and L terminals).
S If voltage is lower than 150VAC, restart
o n n o Low voltage protection
system and check power again.
S Check reactor (choke) line connection on
All system functions are termi­ outdoor control terminal marked INDC1.
nated.
o n o n Capacitor charge failure
See unit information manual for further in­
Compressor overcurrent protec­ formation.
o ® o o
tion
o o n ® Outdoor control failure Replace outdoor control.
Intelligent Power Module high temperature
error can result from any of the following:
S Loss of cooling to the heat sink
Intelligent Power Module All system functions are terminated S Low voltage
n o ® n temperature is too high except indoor fan. S High ambient temperature
S Loose screws fastening the outdoor control
to the heat sink
Check all and correct, if necessary.
Compressor current test circuit
o ® n o
malfunction All system functions are terminated Replace outdoor control.
except indoor fan.
o n n n Unstable DC voltage protection Input voltage is not stable.
Entire unit current monitoring All system functions are terminated Outdoor control has malfunction. Replace
o n ® n malfunction except indoor fan. control.
S Check input voltage on outdoor unit termi­
nal strip (N and L terminals). If lower than
175 VAC, correct voltage problem.
n o ® o Reversing valve malfunction S Check reversing valve wiring connection for
All system functions are terminated damage.
except indoor fan. S If voltage and wiring connections are cor­
rect, replace reversing valve.
Outdoor unit zero cross
n n ® o
detection error
Replace outdoor control.

Table 14. 30 kBtu System Status or Error Codes — Outdoor Character Display
Outdoor
Unit
Error Description System Status Troubleshooting for Possible Causes
Character
Display
00 System is in idle mode
Normal operation
0n System is operating normally
Outdoor unit high pressure switch is
disconnected or has malfunctioned.
All system functions are terminated except
E1 System high pressure Verify connection to outdoor control. If connection
indoor fan.
is verified and system is still displaying E1,
replace high pressure sensor.
No Low Pressure Switch Installed: Check for
jumper missing across low-pressure switch termi­
nal [BK]-LPP.

All system functions are terminated except With Low Pressure Switch Installed: Check to
E3 Low pressure protection
indoor fan. see if outdoor unit low pressure switch is discon­
nected at control terminals [BK]-LPP or has mal­
functioned. Verify connection to outdoor control. If
connection is verified and system is still display­
ing E1, replace low pressure switch.

Page 41
Continued — 30 kBtu System Status or Error Codes — Outdoor Character Display
Outdoor
Unit
Error Description System Status Troubleshooting for Possible Causes
Character
Display
The compressor discharge line sensor (RT5)
continuously monitors the temperature and
communicates with the outdoor unit
microprocessor. Depending on the temperature
measured, the compressor speed will be
The compressor discharge temperature may be
increased to meet the load or will continue to run
E4 Discharge line protection high due to low refrigerant change or blocked
at the existing speed. If the temperature
capillary tube.
becomes excessively high, the compressor will
be de-energized. When the compressor
discharge temperature drops below 194ºF
(90ºC), the unit will resume normal operation.
See figure 72.
Power Factor Correction module has detected an
abnormal power factor condition and cannot
Power factor correction mal­ compensate. If condition is detected six times
Hc
function during a one-hour period, unit will shut down.
All system functions are terminated except Outdoor unit must be de-energized and
indoor fan. re-energized to resume normal operation.
Check for proper wiring and loose connections at
Compressor overload protec­ outdoor control input plug. Also check for
H3
tion sensor malfunction continuity across overload protection sensor
terminals mounted at top of compressor
Intelligent Power Module protection error can
result from any of the following:
S Loss of cooling to the heat sink
Intelligent Power Module All system functions are terminated except S Low voltage
H5
protection indoor fan. S High ambient temperature
S Loose screws fastening the outdoor control to
the heat sink
Check all and correct, if necessary.
The following conditions will generate this error:
S Unable to detect rotor position during operation
Compressor motor de-syn­ If this condition is detected six times within one
H7 S Actual rotor rotations exceed set speed
chronizing protection hour, system will shut down.
Outdoor unit must be de-energized and re-ener­
gized to resume normal operation.
Compressor attempts start up but is unable to
If this condition is detected six times within one continue due to an unknown factor. Outdoor unit
Lc Compressor start up failure
hour, system will shut down. must be de-energized and re-energized to re­
sume normal operation.
Compressor start up phase current is lower than
Ld Compressor out-of-phase
0.5 amps.
Outdoor unit must be de-energized and
re-energized to resume normal operation. Power supply is either high or low. If this condi­
PA AC overload protection tion is detected six times within one hour, system
will shut down.
The offset voltage is higher than the limit value. If
Outdoor unit must be de-energized and
Pc Circuit malfunction this condition is detected six times within one
re-energized to resume normal operation.
hour, system will shut down.
The DC bus current exceeds the limit current. If
this condition is detected six times within one
PH High voltage protection All system functions are terminated. hour, system will shut down. Outdoor unit must
be be de-energized and re-energized to resume
normal operation.
The DC bus current lower than the limit current. If
this condition is detected six times within one
PL Low voltage protection All system functions are terminated. hour, system will shut down. Outdoor unit must
be de-energized and re-energized to resume nor­
mal operation.
Capacitor not holding charge. Outdoor unit must
be de-energized and re-energized to resume nor­
PU Capacitor charge malfunction All system functions are terminated.
mal operation. See unit information manual for
further information.

Page 42
Continued — 30 kBtu System Status or Error Codes — Outdoor Character Display
Outdoor
Unit
Error Description System Status Troubleshooting for Possible Causes
Character
Display
Fan stopped due to unknown condition. Control
Drive chip reset (outdoor fan
P0 resets DC motor drive integrated control to re­
motor?)
start motor.
Over-current protection can result due to any of
the following:
S Check outdoor ambient air temperature. Could
All system functions are terminated except be too high.
indoor fan. S Check for locked compressor rotor.
Compressor overcurrent
P5
protection S Check for blocked refrigeration circuit (capillary
tubes for example).
S Check for blocked or restricted outdoor air flow.
Clear, if necessary.
Outdoor unit must de-energized and re-energized
to resume normal operation.
Communication failure be­
All system functions are terminated except Communication bus will automatically reset and
P6 tween inverter drive and main
indoor fan. resume normal operation.
outdoor control
Outdoor main control
The module temperature sensor and the voltage-
P7 temperature sensor If this condition is detected six times within one dividing resistance is short circuited or open.
malfunction. hour, system will shut down. Outdoor unit must
be de-energized and re-energized to resume Once the coil temperature drops below the sen­
Outdoor coil thermal normal operation.
P8 sor limit, the system will resume normal opera­
protection
tion.
S If error is displayed on outdoor unit, check wir­
ing between indoor unit and outdoor unit to
verify proper connection.
S If error is displayed on outdoor unit, check com­
munications cable / wire at indoor and outdoor
Communication malfunction If there is a communication failure, all system controls to verify proper connection.
E6 (between indoor and outdoor operation except indoor fan will be terminated S If error occurs while unit is in operation, verify
unit) after a 3-minute delay. that shielded cable was used during installation.
If unshielded cable was used, replace with
shielded cable.
S If error persists, replace outdoor control.
See unit information manual for further informa­
tion.
Outdoor coil sensor (RT3)
F2
open or short circuit All system functions are terminated except in­
door fan. Sensor input out of acceptable input range.
Outdoor ambient sensor (RT4)
F3 Check sensor for proper resistance. Replace
open or short circuit
sensor.
Discharge line sensor (RT5) All system functions except indoor fan will be
F4
error terminated after 3-minute delay.

Page 43
Indoor Unit Front Case Removal FRONT PANEL

This section describes how to remove the indoor unit front

case to access the indoor air temperature sensor for
relocation.
NOTE — This procedure may vary slightly on differently
sized units.
REMOVING AIR FILTER AND FRONT PANEL
1. Lift front panel out and up.
2. Loosen the clasps and raise the air filters to remove
them.
Figure 72. Removing Front Panel
AIR FILTERS
REMOVING LOUVER AND ELECTRIC BOX COVER
1. Loosen the clasp in the middle of the louver.
2. Bend the louver slightly to remove it.

CLASPS FRONT PANEL

Figure 69. Removing Air Filters

3. Remove the two screws that secure the display to
the front panel. LOUVER

INDOOR DISPLAY PANEL SCREWS Figure 73. Removing Louver

3. Remove the screw(s) that secure the indoor terminal
strip access cover.
4. Remove the access cover.

Figure 70. Removing Screws

4. Loosen the clasps and remove the front panel.

CLASPS
SCREW(S)

INDOOR TERMINAL STRIP

ACCESS COVER

Figure 71. Loosen the Clasps Figure 74. Removing Access Cover

Page 44
REMOVING FRONT CASE
1. Remove the three screw covers on the front case.
2. Remove the seven screws securing the front case to
the unit base.
3. Remove front case.

SCREW COVERS

SCREWS

FRONT CASE

Figure 75. Removing Front Case

Page 45