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The market is highly concentrated in the urban areas as the rise in the
income of the middle-income group is one of the major factors for the growth of the
Indian FMCG market.
FMCG Sector in India is one of the four largest sectors in Indian economy. The
FMCG (Fast Moving Consumer Goods) companies have faced tough competition
among themselves over the years which is continuously increasing. This is due to the
increase in per capita income among individuals and also various developments in
rural economy.
The FMCG sector has changed its strategies and has opted for a more well-
planned marketing of the products to penetrate both the rural and urban markets.
To execute these tasks, the FMCG companies are hiring more and more people which
has led to an increase in the job prospects in this sector.
The FMCG sector in India has grown significantly in the year 2007 and this
gave rise to huge prospects in the sector. The rural and urban sectors fared equally
well in the processed food items in the year 2007.
The rural market separately performed well in the personal care, fabric care,
and hot beverages while the urban market did well in home care, personal care,
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bakery, dairy products, etc.
GWP Contribution
1999-2000 2006-2007 2012-2013 2013-2014
21%
34%
20%
25%
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The recent momentous growth being witnessed in the FMCG sector
presents unusual opportunity for Nigerian flour millers to unleash their growth
potentials, a report by the Financial Derivatives Company, FDC.
The Fast Moving Consumer Goods, FMCG, sector’s contribution to the country’s GDP now
stands at 24.3 per cent.
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FMCG Sector’s contribution to the country’s GDP stood at 2.15% with the market size of
US$25billion(2007-08).
At present the FMCG Industry is worth US$ 13.1 billion and it is the 4th largest in
the IndianEconomy.
These products have very fast turnaround rate, i.e. the time from production to the
revenue from the sell of the product is very less. In the present economic scenario,
time is regarded as money, so the FMCG companies have to be very fast in
manufacturing and supplying these goods.
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The Fast Moving Consumer Goods (FMCG) Industry in India include segments like
cosmetics, toiletries, glassware, batteries, bulbs, pharmaceuticals, packaged food
products, white goods, house care products, plastic goods, consumer non durables,
etc. The FMCG market is highly concentrated in the urban areas as the rise in the
income of the middle-income group is one of the major factors for the growth of the
Indian FMCG market.
The FMCG sector has benefited the most from this young burgeoning population.
The sector grew 10 per cent from 2000 until 2010 with the sector’s contribution to
GDP increasing from 13 per cent to 24.3 per cent over the same period.
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HISTORICAL GROWTH OF FMCG MARKET
Fast Moving Consumer Goods (FMCG) Industry in India - Facts The Fast
Moving Consumer Goods (FMCG) Industry in India include segments like
cosmetics, toiletries, glassware, batteries, bulbs, pharmaceuticals, packaged
food products, white goods, house care products, plastic goods, consumer non
durables etc.
The FMCG market is highly concentrated in the urban areas as the rise in the
income of the middle-income group is one of the major factors for the growth of
the Indian FMCG market.
With the presence of 12.2% of the world population in the villages of India, the
Indian rural FMCG market is something no one can overlook. Increased focus on
farm sector will boost rural incomes, hence providing better growth prospects
to the FMCG companies .
FMCG sector is also likely to benefit from growing demand in the market. The
GDP rate of Indian economy is increasing every year. It is expected in future it
would be better only in comparison with other countries.
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FMCG sector is also likely to benefits from growing demand in the market. Because
of the low per capita consumption for almost all the products in the country
FMCG companies have immense possibilities for growth. And if the companies are
able to change the mindset of the consumers, i.e., if they are able to take the
consumers to branded products and offer new generation products, they would be
able to generate higher growth in the future.
At present, urban India accounts for 66% of total FMCG consumption, with rural
India accounting for the remaining 34%.
Rural India accounts for more than 40% consumption in major FMCG categories
such as personal care, fabric care, and hot beverages.
In urban area , home and personal care category, including skin care, household care
and feminine hygiene, will keep growing at relatively attractive rates.
The Indian FMCG sector with a market size of US$13.1 billion is the fourth largest
sector in the economy.
A well-established distribution network, intense competition between the organized
and unorganized segments characterizes the sector, FMCG Sector is expected to
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grow by over 60% by 2010.That will translate into an annual growth of 10% over a 5
years period.
It has been estimated that FMCG sector will rise from around Rs 56,500 crores in
2005 to Rs 92,100 crores in 2010.
The penetration in the rural areas in India is not high as yet and the opportunity of
growth in these areas is huge by means of enhanced penetration in to the rural
market and conducting awareness programs in these areas.
The scopes for the growth of the FMCG industry are high as the per capita
consumption of the FMCG products in India is low in comparison to the other
developed countries. The manufacturing of the FMCG goods is concentrated in the
western and southern belt of the country. There are other pockets of FMCG
manufacturing hubs.
FMCG sector in the Indian rural market is one of the most booming sectors in Indian
economy. The villages of India account for 12.2% of the world's population.
The farm sector has been one of the significant sectors which boosted the rural
economy resulting in the higher consumption of FMCG products.
The consumers in both rural and urban sectors can afford high-priced branded
products nowadays with the high disposable income.
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B. COMPANY DETAILS – COLGATE PALMOLIVE
ABOUT COMPANY
INDUSTRY OVERVIEW
The Personal Care and Household Cleaning Products Industry inclues Companies
that make Personal Care and Hygiene Care Products such as cosmetics, perfumes
and toiletries as well as household cleaning products. Some leading companies in
Personal Care and Household care are Procter & Gamble, Unilever, Colgate
Palmolive, Johnson &JohnsonGillette and Reckitt & Benckiser etc.
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COMPETETORS
CORPORATE PROFILE
Website WWW.colgate.co.in
MD – R D Calmeyer
K V Vaidyaanathan, M A Elias, P K
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market it enjoys 50% of markets share. It
K V Vaidyanathan
Personal care giant Colgate-Palmolive is generally associated with toothpaste and
soap, but in fact its broad portfolio also includes Pet food, Deodorants, Fabric softeners,
Household cleaners and Detergents. Brands include Ajax, Fab, Mennen and Hill's Science
Diet, alongside the two products that make up the company's name.
Colgate is the world's #1 toothpaste and toothbrush brand; Palmolive soap is the
world's third largest soap brand, now covering a growing range of hair care products as
well as soaps. Colgate-Palmolive is also truly international, deriving more than 70% of its
sales outside the US. Advertising Age/TNS estimated global measured advertising
expenditure in 2003 of $621m, making Colgate the world's #40 advertisers.
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History of Colgate Palmolive
o 1800 - 1850s
The company began in 1806, when William Colgate, an English immigrant, set up a
starch, soap and candle business on Dutch Street in New York City, USA.
William Colgate brought out his partner in 1813; the name was then changed to
William Colgate and Company.
In 1817 the first Colgate advertisement - "Soap, Mould and Dipt Candles" - appeared.
Principal products at that time were Windsor Toilet Soaps and Pearl Starch.
After more than fifty years in the starch, soap and candle business.
William Colgate died in 1857. The company then became known as Colgate &
Company.
o 1860s - 1910s
In 1866, the company introduced perfumed soap and began the manufacture of
perfumes and essencesthe first milled perfumed toilet soap, was registered as a
trademark.
Almost seventy years Colgate & Company produced its first toothpaste, an aromatic
dental cream sold in jars.
In 1896, the company made toothpaste much more convenient to use by introducing
the first collapsible toothpaste tube, one similar to those in use today. By its 100th
anniversary, Colgate & Company was manufacturing dental care products, laundry
soaps, 160 different kinds of toilet soap and 625 varieties of perfume. .
o 1940s - 1960s
In 1949 the Company decided to enter the detergent business with Fab - a new
detergent powder already on sale in the USA. Fab survived for a number of years but
was eventually discontinued having succumbed to the pressure of heavy
competition.
In 1953 the name changed to Colgate-Palmolive Limited.
By 1956 Colgate's share of the US market had reached 23% (from 9% in 1947).
It was in 1965 that one of the most memorable TV advertising campaigns began for
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Colgate's "Ring of Confidence". A continuous stream of TV commercials in the form
of "before and after" mini stories showed the lasting benefits of using Colgate. Even
today many remember the sound of the effective "ping".
o 1970s-1990s
Colgate was still Britain's top selling toothpaste, first with improved MFP fluoride,
and then the introduction of Blue Minty Gel - the first toothpaste to target 9 -14 year
olds.
Innovation and focus describe the company's activities in the nineties. Perhaps the
most innovative development came in 1993 with the launch of Colgate Total
toothpaste - the most effective toothpaste available. This was just the start of new
toothpaste introductions - Colgate Platinum (1995) for that "fashion model"
whiteness, Colgate Total Fresh Stripe (1995) and Triple Cool Stripe (1996) and
Colgate Sensation Deep Clean (1997).
Palmolive entered the growing market for shower gels with a range of "irresistible"
products all designed to leave the skin smooth to the touch.
1999 saw the launch of Colgate Whitening and Colgate Superstar.
Colgate Fresh Confidence was launched in 2000, and in 2001 Colgate Herbal and
Colgate Total Plus Whitening arrived.
Colgate-Palmolive Values
Our three fundamental values—Caring, Global Teamwork and Continuous
Improvement—are part of everything we do. They are the foundation for our business
strategy and are reflected in every aspect of our work life.
o Caring
The Company cares about people: Colgate people, customers, shareholders and
business partners. Colgate is committed to act with compassion, integrity and honesty
in all situations, to listen with respect to others and to value differences. The Company
is also committed to protect the global environment and to enhance the communities
where Colgate people live and work.
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o Global Teamwork
All Colgate people are part of a global team, committed to working together across
countries and throughout the world. Only by sharing ideas, technologies and talents can
the Company achieve and sustain profitable growth.
o Continuous Improvement
Colgate is committed to getting better every day in all it does, as individuals and as
teams. By better understanding consumers' andcustomers' expectations and
continuously working to innovate and improve products, services and processes,
Colgate will "become the best."
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C. COLGATE MARKETING STRATEGY
PRODUCT - TOOTH-PASTE
PRODUCT MIX
PRODUCT
TOOTHPASTES(ORAL CARE):
Colgate Dental Cream
Colgate Max Fresh
Colgate Active Salt
Colgate Total 12
Colgate Sensitive
Colgate Kids
Colgate Advanced Whitening
Colgate Herbal
Colgate Cibaca
Colgate Fresh Energy Gel
PRICE
The amount of money that one has to pay to buy the product is known as price. Price is
the element in marketing mix that produces revenue while the other elements of marketing
mix generate cost only.
They company must set its price in relation to the value delivered and the value
perceived by the customer. Being as a market leader in tooth paste industry Colgate sets its
prices in view the product itself, target customer class and competitors product prices .
Pricing Strategies
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Colgate has maintained the custom of launching the new product at low prices so that
every customer can take a trial of the product.
Colgate changes its prices to meet the competition but only at that time when the prices of
competitors decrease because of national change in prices. Every customer has to pay the
same amount to buy the products of Colgate Palmolive. It means the company is following
uniform delivered pricing strategy for all its products.
o Pricing objectives
o Importance of pricing for target customers
o Identifies the demand
o Estimated costs
o Competitors prices
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Product Packaging/Size Price in Rs.
50gm 40
50gm 22
100gm 42
75gm 32
50gm 22
90gm 48
50gm 30
70gm 18
45gm 12
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PLACE/DISTRIBUTION
The process of making the product available to customers to right customers at right
places.Colgate is using in direct second level of distribution to make its products available
to final consumers.Distribution channel always keep in touch with the target customer and
competitors as well. They provide all the information the company which contains
problems and competitors actions.
The distributors have their own godowns in which they store the company’s products. It is
the responsibility of the retailer to provide the product to the retailer at his door step.
PROMOTION
Promotion is necessary to reach consumers with which Colgate interacts. Promotion is
communication used to inform, persuade or remind. Personal selling, advertising, publicity
and public relations are the four key elements of the promotion mix. Colgate is targeting the
whole population of world through advertisement.
Company also introduces different promotion schemes such as discounts and 2 in 1. Colgate
gives high emphasis on direct approach to customers. Its sales team visit citites after cities
where they involve in experiments of tooth whitening. They try to satisfy their customers at
the spot.
Around the world, Colgate people all work together to succeed in:
Driving Growth
Funding Growth
Becoming the Best Place to Work
Our long history of strong performance comes from absolute focus on our core global
businesses, combined with a successful worldwide financial strategy. This financial
strategy is designed to increase gross profit margin and reduce costs in order to fund
growth initiatives and generate greater profitability.
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Toothpaste Industry
International Market
• Gradual increase in penetration and consumption within the oral care category.
• Colgate occupies the 1st position among the top 5 oral care brands.
STP
o Segmentation
The process of dividing a potential marketinto distinct subsets of consumers
and selecting one or more segments as a target market to be reached with a
distinct marketing mix.
o Segmentation of Colgate
Colgate segments its base on Adult & Kids age group
Colgate
Max Fresh
With breath
strips
Herbal Herbal
Propolis White
Teens
and
Adults
Max Cavity
Gel
Protection
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Market Segmentation Characteristics:
o Targeting
It is the second stage of the STP process. The process of selecting a
segment to aim for is called targeting. Market targeting refers to picking a
specific group or small set of groups to which a business will service its
offering.
o Target Market Selection
i. Single-segment concentration
ii. Selective specialization
iii. Product specialization
iv. Market specialization
v. Full market coverage.
o Positioning
It is the process to design a company’s features, attributes and
benefits of a product (brand) that make it different from its competetors,
attract the consumers, and occupy a unique spot in the target market.
Due to increase awareness about oral health, competition is very tight
and that is why it is important to increase brand awareness in the mind of
consumers.
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Comparing Colgate to others
• With a continued focus on rejuvenation and innovation, Colgate has managed
to hold private label at bay in thecompetitive markets and has successfully
expanded todifferent products in the oral care market.
Target Market
Colgate considers the whole population of the country as its target market. However for
different sorts of consumers it has developed different flavors and tastes in the tooth paste
sector especially.
Colgate Anti-cavity protection tooth paste is basically designed to remove the cavity on
teeth and for fresh breath.
Colgate Fresh Stripe Gel is for whitening teeth with fresh breath.
Target market for its Herbal white is nature sensitive users.
Users that want whitening of tooth paste through natural ingredients. It not only
whitens your teeth but also gives you a feeling of fresh breath. Children of all ages can use
it. Its Natural Herbs attracts all Nature Lover.
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PRODUCT LIFE CYCLE
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Description on PLC Curve
INTRODUCTION:
A period of slow growth, because the product is just introduced in the market, the
profits here are nonexistent due high cost of advertising and other product introduction
strategies.
For Colgate-
1873 Colgate toothpaste introduced in jars to market.
1986 Colgate toothpaste sold in tubes called as Colgate ribbon.
1937 Colgate entered Indian market.
1949 it touched a new height in India.
1976 it tried to growth it's sales in India by launching YOUNG INDIA PROGRAM -
"bright smile becomes brighter".
For Colgate-
HUL and P&G emerged as major competitors for Colgate.
With some other niche player Colgate facing tough competition in toothpaste
market
They roped SRK as their brand ambassador in 2009
Oral health month launched in 2010.
Colgate with IDA worked to develop toothpastes for different needs of customer.
2011-2013many variants of Colgate toothpaste launched.
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DECLINE:Here the sales show a downward drift and profits decrease. This is
where the company has to really think of ways to get its product back in business. It
may try hard at advertising, or may be add new features, but basically come with a new
marketing strategy to increase its falling profits.
Strengths and Weaknesses are internal factors of a Company. Opportunities and Threats
are external factors. It allows you to analyze the different factors which affect the relative
competitiveness of a Corporation. While SWOT is a useful tool to organize information, it is
based on the subjective assessment of a situation. As such, as SWOT analysis is only as good
as the information to goes into them.
STRENGTHS
Company’s presence in 200 countries is its biggest strength
Strong Corporate image of Colgate Palmolive
Strong Financial Position
Worldwide research and excessive emphasize on technology.
Strong social image of the Company
Well-established and renowned distributors
Highly enthusiastic sales team
More concern towards quality improvement
A blend of scientific research with natural herbs
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WEAKNESSES
Only emphasize on urban market while suburban and rural areas are neglected to
some extent.
Colgate promotion budget is very less as compared to its competitors.
OPPORTUNITIES
People are becoming more and more health conscious. Due to this growing market
there are a lot of opportunities for Colgate to exploit this growing market by
introducing new products.
Due to shift from artificial components to natural things people are demanding
products that are very natural. This trend is a good opportunity to capture this
segment through efficient marketing practices.
Focus on innovation and new product launches by deploying advanced technologies
THREATS
Unilever and Medicame is capturing market increasingly.
Market competition is also increasing day by day.
Increasing commodity prices for manufacturing.
COMPETITOR ANALYSIS
One of the best sources of information is to investigate competing businesses. These
businesses can provide a wealth of information that can be used in evaluating the potential
for your business. By evaluating how a company markets its business, it is possible to
determine the markets it is targeting.
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For example, if competing businesses are advertising in Southern Living, they are
targeting affluent, middle age females. However, if they are advertising in the sports section
of a metropolitan newspaper, they are most likely targeting males.
i. Are they producing family packs or individual serving sizes of their processed food
product?
ii. How are they getting their products to their customers?
iii. Are their products value prices or are they priced for the high-end market?
iv. Are they focused on convenience, quality or quantity?
v. What type of packaging material are they using?
Thermoseal
Sensodyne
Emoform
Toothpaste Market
8%
8%
colgate
9% pepsodent
close up
10%
dabur
65%
other
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BRAND AWARENESS
Percentage
6%
Aware
Almost all people 94% aware about Colgate brand means it is easy to deal with them for
the detailing and to convince them. Also from this analysis it is interpreted that brand
awareness is already done the only this remains is the product penetration. The 6%
population which is not aware this brand as they stick to their own one product as we can
say loyal customer.
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D. BUSINESS FINANCE
Working Capital
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Power & Fuel 32.68 22.76 19.58 17.07 14.46
Cost
Employee Cost 258.93 211.78 249.44 215.61 193.22
Total 1,788.70 1,676.11 1,508.24 1,336.82 1,118.91
Profit Margin
Profit Margin=Netprofit/Netsales
3,981.9
3,578.81 3,163.81 2,693.23 2,286.12
Net Sales 4
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Trend
BALANCE
Analysis SHEET
TREND ANALYSIS
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Items Inventories Sundry Total Current Total CL &
Debtors Assets Provisions
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E. HUMAN RESOURSE MANAGEMENT
ORGANIZATIONAL HIERARCHY CHART
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EMPLOYEES REVIEW
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JD’s & JOB RESPONSIBILITY
Colgate-Palmolive Company invites applicants for the role of Brand Manager, Shopper
Marketing. This role is located in our Park Ave, NY office.
The Brand Manager, Shopper Marketing position plays a critical role as the
incumbent is responsible for developing and coordinating centralized activities essential to
the North America Shopper Marketing function, collaborating with Marketing Teams,
Customer Shopper Marketing, Customer Development Teams, Agencies, 3rd Party Partners,
and the Finance department.
Responsibilities include:
Manage and develop ShopperXpress facility, ensuring updated assets for “One-Way”
customer team use are updated, complete and timely. Liaises with marketing and
Agencies. Communicates and resolves issues. Manages Agency hours. Sets and
continuously improves standards for creative input. Drives synergy with e-Comm
Digital Asset Management process and capability.
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DESIRED SKILLS AND EXPERIENCE
Background Required:
Ensure the Accounting & Reporting of the Division’s results are in compliance with
Generally Accepted Accounting Principles (GAAP) and Colgate Financial Policies
(CFP’s).
Review Divisional Financial Statements
o Conduct analytical review of Financial Statement trends: Income Statement
(Other Expense/Income, Tax provision, etc.), Balance Sheet (Accounts
Receivable, Inventory, CTA, etc.), Cash Flow Statement, and Key
Financial Ratios.
o Challenge explanations as needed
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o Use experienced judgment to identify issues /errors
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Qualifications
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The Training and Development effort at Colgate-Palmolive is a direct outcome of
the Individual Development Plan and the Business need. The business critical
and individual specific needs are identified every year and a training needs
inventory is drawn up.
Colgate's leadership position in the global marketplace is directly linked to the
skill of our employees. Practical learning and professional growth are critical to
our continued success. We invest generously in the training and education of
Colgate people.
Colgate-Palmolive is among the world’s most trusted and recognized brands,
serving hundreds of millions of consumers across over 220 countries. A truly
global company, we have a world of opportunities and experiences to offer.
Every one of our employees plays an important role in ensuring we deliver the
quality products consumers rely on to care for themselves and the ones they love.
So we recognize that our success is driven by these talented and dedicated
Colgate people around the world. And in turn we are dedicated to the success of
our people, offering an array of resources to help expand their professional and
personal horizons - from stimulating career opportunities and access to world-
class training and leadership development programs, to wellness initiatives and
opportunities to contribute to the communities where we live and work.
We’re committed to helping our people get where they want to go. Explore the
world of opportunities and experiences Colgate-Palmolive has to offer you.
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F. CONCLUSION
While concluding all the discussion, we would like to tell proudly that Colgate is not
only world leader in oral care in the world but also in Pakistan. Colgate has given variety in
its products and it has introduced so many flavors and formulas in its tooth pastes. Its
brands are world class in quality. Colgate people emphasize on three fundamental values—
Caring, Global Teamwork and Continuous Improvement—are part of everything they do.
These values are the foundation for Colgate business strategy and are reflected in every
aspect of their work life. Colgate brands are very popular in our society. Colgate is focusing
on quality and innovation in oral care sector. Colgate Herbal tooth paste is an innovative
step towards a tooth paste industry and Colgate is pioneer to introduce a product that is a
blend of Natural Herbals and Scientific research. Colgate will continue to improve its
products through innovation and customer satisfaction.
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BIBLOGRAPHY
http://www.colgate.co.in/
th
Philip Kotler- 13 edition.
www.ibef.org
www.indeed.co.in
https://jobs.colgate.com
http://www.naukri.com/
https://www.viewshub.com
https://jobs.colgate.com
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