Documente Academic
Documente Profesional
Documente Cultură
March 2010
Table of Contents
2
Section 1
3
Kingfisher offers premium service with an efficient cost
structure in the world’s most attractive aviation market
Indian aviation market is on a recovery path and is poised for long-term accelerated growth
− Recovery in the market is underway (14% load factor growth, 11% yield growth, 30% pax traffic growth)
− Aviation is poised for secular growth of 15-20% (GDP growth at 8-9%, Aviation growth 2x, 4 trips/100 people)
− Irrational exuberance of capacity addition witnessed in the past is unlikely to recur (Air India likely to rationalize
capacity by 30%, All other airlines expected to add only 10-15 planes in next year on base of 260)
− After years of deprivation, Indian consumers are moving towards conspicuous consumption; deep-rooted class
conscious mindset
− No cost advantage for LCC operators (No separate airports, same personnel costs, low ancillary revenue, limited
online booking)
− Indian markets is more suited for short and medium-haul international routes at current fuel prices
− Slot constraints in metro airports create entry barriers for new players
4
Kingfisher offers premium service with an efficient cost
structure in the world’s most attractive aviation market
Kingfisher offers a unique model which serves all Indian consumer segments & positions KFA to capture all
growth opportunities in India
− Airbus and ATR fleet provides unique advantage to capture growth in metro, Tier-2 cities and international market
− Premium offering covering all consumer segments (Only Indian airline with 5-star rating)
− KF First for high end business & premium consumers (valet service, gourmet cuisine, stand-up bar & lounge)
− Cost - competitiveness to ensure premium services are offered at value price points
− Cost difference with LCC would be limited to Food-on Board ($1.5) and GDS costs ($5)
− Largest Indian domestic carrier by market share; widest domestic network connectivity (~ 400 daily flights) to
leverage growth across all segments (Highest frequencies in key metros; Maximum day-return products; 29
exclusive city pairs; 400+ connections)
(contd.)
5
Kingfisher offers premium service with an efficient cost
structure in the world’s most attractive aviation market
(contd.)
− First carrier to enter Big-3 alliances – One World; In addition, Kingfisher and Jet are the only private carriers
currently to have approval for international operations
− Medium-haul routes connect to hubs of major participants in the alliance (HKG, LHR, SIN); These routes
also serve large Indian diaspora
− All short-haul routes to neighboring countries served through cost-effective A320 which increase aircraft
utilization
− Innovative FFP program has attracted over 1.1 million members in 4 years (68% cabin penetration in First)
− Highest operational reliability of A321 fleet in world and one of the best technical despatch reliability in A320 fleet
− Low employee/aircraft ratio at 115; Non-unionized workforce; Outsourced model ensures low fixed costs
− 25% of Airbus fleet is flexible; can be branded as Kingfisher Class OR Kingfisher Red based on market needs
6
Kingfisher offers premium service with an efficient cost
structure in the world’s most attractive aviation market
Kingfisher is now focused on ensuring sustainable and profitable growth
− Experienced management team is in place with deep aviation experience
− Rationalized capacity by > 20% during past 2 years; At the same time order book position will ensure
lucrative growth to capitalize on demand uptick
− Steadily increasing Passenger RASK (21% increase from Rs 3.19 to Rs 3.86 over past 6 quarters);
Several revenue enhancement initiatives identified and initiated, which would further enhance RASK
− Kingfisher Xpress cargo service, One Stop Connect campaign, code share agreements with key
global carriers, updated FFP program, Internet Booking Engine, Revenue Management initiatives,
One World Alliance
−Rationalizing distribution costs, Reduction in expat pilots, renegotiating E&M vendor agreements,
renewal of operating leases at 20% discount, additional operational efficiencies (fuel consumption,
overheads)
− Additional upside possible through policy initiatives like tax rationalization on fuel
7
UB Group – Transparent Holding Structure (as on date)
51.8%
Real Estate (UB City) Investments Pegasus License USL 29.11% 6.65% 35.76%
100% 24.5%
50%
Whyte & Mangalore
Mackay Millennium
Chemicals &
Fertilizers Ltd
Alcobev
37.2%
UB Engineering
Ltd
8
UB Group’s Entry into Aviation
9
Strong and Highly Experienced Management Team
Chairman &
CEO
Dr. Vijay
Mallya
• Currently leading • Rajesh heads Guest • Mr. A Raghunathan is a • Manoj has over 18 years • Sourav currently heads
operations and Services, In Flight qualified Chartered of experience in Indian and Information technology at
engineering at Kingfisher Services, Airports and Accountant with over three international airlines and KFA and has over 17
Airlines, Hitesh has over Security functions at decades of work travel services. He years of work experience
27 years of work Kingfisher Airlines and has experience in finance and currently heads the with airline systems and
experience in the Airline rich experience in the accounts. Before taking Commercial function at technology. Prior to joining
industry. Prior to joining Airline and Hospitality over as the CFO of Kingfisher airlines and is Kingfisher, he spent 10
KFA, Hitesh managed the industries. Prior to KFA, he Kingfisher Airlines, Mr. A responsible for the Sales, years with TCS and was
line and base maintenance worked with Jet Airways Raghunathan worked in Revenue Management, the head of IT department
operations at JetBlue for over 10 years. Rajesh senior finance positions in Network Planning, at Qatar Airways
Airways in United States has also worked with the the liquor business of UB Alliances and Loyalty
as a Director for over 6 ITC-Welcome Group group for 26 years. He is functions. Prior to joining
years. Hitesh enjoys the responsible for Finance, Kingfisher, he has worked
record of having Accounts, Legal, with American Express
maintained the best fleet Secretarial, Purchase & (Travel services division)
with the highest dispatch Administration and Emirates
reliability of Airbus A320s
world-wide
10
Strong and Highly Experienced Management Team (contd.)
Chairman &
CEO
Dr. Vijay
Mallya
• Amit has recently joined • Rubi heads the Human • Ravikant currently heads • Gaurav is responsible for • Major Leslie is the head of
Kingfisher as Sr. VP – Resources function at the Marketing function at the Quality, Guest the Security function at
Corporate Development Kingfisher Airlines. She Kingfisher Airlines and Commitment & Call Centre Kingfisher Airlines. Prior to
and Planning. He comes has over 13 years of overall has an experience functions in Kingfisher Kingfisher Airlines, he was
with a strong airline experience spanning of 18 years in Marketing. Airlines. Gaurav has over associated with the UB
background spanning over various industries and He joined the UB group in 15 years experience in the group since 2003, in the
17 years with leading consulting. An MBA in 2007 and was Divisional aviation industry. Prior to role of Security Advisor.
airlines such as American Human Resources from Vice President-Marketing joining Kingfisher, Gaurav Prior to his stint with the
Airlines, Continental India’s premier institute prior to joining Kingfisher worked with Jet Airways UB Group, Major Leslie
Airlines and Delta Airlines. XLRI, she was previously Airlines in September where he was heading the served the Indian Army for
His last role with Delta was associated with the UB 2009. Service Quality Group. 10 years in counter-
Managing Director for RM, group. Prior to that, she insurgency areas, and as a
Pricing & the Network worked with Black Cat Commando for 3
Group. PricewaterhouseCoopers years.
in their Human Capital
Solutions group .
11
A Premier Product for the Indian Flyer with a Low Cost
Focus
Strong Kingfisher Brand High brand salience & preference in the minds of Indian consumer
High Service Quality Levels Premium business class product, well trained young staff
More than 1 million members; superior features like faster tier upgrade, non-air reward
Unique Frequent Flyer Program
shop, family club program encouraging customer stickiness
12
Widely Recognized for Brand Strength and World Class
Service
Asia Pacific’s “Top Airline Brand” in a survey conducted by TNS on 'Asia Pacific's Top 1,000 Brands' for 2008
(2007 – SQ)
Voted India’s No. 1 airline in customer satisfaction in an independent survey conducted by India’s largest
business magazine
Rated the ‘Best Airline in Central Asia’ at the SKYTRAX World Airline Awards in 2009
Economic Travel award for ‘India's top rated Domestic Airline- Full Service’ for Kingfisher Airlines and ‘India's top
rated Domestic Airline- Low Cost’ for Kingfisher Red (2009)
Kingfisher Airlines’ frequent flyer program, King Club received 2 Freddie Awards for Best Bonus Promotion and
Best Customer Service in 2009
13
“What Makes Kingfisher India’s Favorite Airline?”
The Hindustan Times- MaRS Consumer Satisfaction Survey” rated Kingfisher as India’s Favorite Airline
Jet Lite 745 “Kingfisher is the best due to its competitive fares and hygienic
washrooms. Their service attitude makes all the difference. I
will prefer Kingfisher even if the fare is 5 per cent more.”
Air India 736 Rajesh Verma, Mumbai-based exporter
Notes
(1) Higher scores indicate greater satisfaction levels
14
Differentiated Strategy Offers Best-in-Class Value
15
Partnerships & Frequent Flyer Program
• More than 88 bilateral and unilateral interline partners across the world
• Focused on attaining code shares
Partnerships
• Only Indian private carrier slated to join a global Alliance- One World, which is expected to further enhance
revenue and streamline costs
• Huge member base in just 4 years of launch (~1.16 million members growing at 46% YoY)
• Awarded Two top honors at Freddie Awards 2008 (Best Bonus promotions , Best Customer Service)
Frequent Flyer Program • One-of-its kind benefits like family club and non-air rewards
• Very high cabin penetration levels indicating affinity to the product (Kingfisher First penetration ~68%)
• Significant ancillary revenue generation through 57 partners across 10 verticals ( Banking, Hotel, Retail)
• Launch of an auto-sweep co brand credit card (current and new partner) expected by Q2 FY11
New Developments and • Launch of debit co-brand card expected by Q4FY11
way forward • Extension of King Miles as a preferred loyalty currency by increasing width of partners
• Increased CRM based analytics and campaigns
16
One World Alliance
About One World
Access to market share and network without significant addition of financial investments
Access to landing/parking slots and gates that are typically leased to the larger airlines
Provide further opportunities for cost savings and access to management best practices
17
Powerful Marketing Efforts Drive the Kingfisher Brand
Strength
Movie Associations
and in - Film
Branding
Events
Cabin Crew with Delhi CM Events: Women’s Conference Kingfisher Cabin Crew
at Delhi Marathon with Cherie Blair at the TiE Summit
Outdoor Branding
18
Significant Marketing Synergies from Parent Group
Branding
Leveraging Group Marketing Assets
19
Extensive Network Providing the Widest Domestic Reach
66 aircraft
Market Share Evolution
70 destinations %
394 flights a day 100
4 2
4 1
15
75 27 12
11 AI
18
50
7
36
18 JA
25
12 22 KFA
5
0
FY 2005-06 January 2010
KFA Air Deccan Jet Airways
Jet Lite Air India Alliance Air
Go Air Spice Jet Indigo
Paramount
Source: DGCA 20
Performing well on operating parameters
Notes
(1) All metrics are for domestic operations only
(2) Market Share is basis DGCA report for Jan ‘2010
(3) RASK is Passenger Revenue per ASK; CASK is EBITDA cost per ASK
(4) ASKMs are basis the DCGA monthly reports
(5) * Employees/AC numbers are for Domestic + International ops, based on Q3 FY10 declared numbers
ATR 72 25 2015 8 4 6 18
ATR 42 2 2016 12 0 2 14
Total 66 Total 42 15 10 67
• Fleet Strategy
– Airbus A 320 fleet in multiple configurations ( Single & Dual ) to aid a “map to market” capability
– Competitive A 330 aircraft designed with unique KF specs to create the “best product in the sky” for international
medium & long haul operations
22
Leverage Strengths in Engineering & Maintenance
• ISO certification- twice a year audit done by BSI Management system, India, a subsidiary
Key Industry Standard
of British Standards Institute
Certifications
• IOSA certification- 3 Audits (KF standalone, DN standalone, KF & DN combined)
Fleet Management
• Self management of entire NSOP fleet – B727 / HS125 / Helicopter EC 155
Capabilities for
• Total care support to Reliance ACJ (VVIP Aircraft)
Specialized Purposes
• Approvals obtained from Civil Aviation Authority of Singapore (CAAS), Qatar Civil Aviation
Foreign Regulatory
Authority (QCAA), Civil Aviation Authority of Srilanka (CAASL)
Approvals
• Approvals in process: General Civil Aviation Authority (GCAA-UAE), EASA
23
Section 2
24
Most Attractive Aviation Market in the World
Growth of Indian Aviation Industry Aviation Traffic Penetration in BRIC • Economy expected to
Countries
continue to grow at 7% – 9%
50.0 CAGR of 20% since FY 2004 25
44.4 45.1 23 • Ministry of Civil Aviation
39.4
envisages creating
40.0
35.8
20
infrastructure to handle 280
MM passengers by 2020
30.0 15
25.2 13
• Indian Middle Class to reach
20.0
19.4 50% of India’s population at
15.7 10
600 MM by 2025
10.0
5 4
0.0
0
Mar-04 Mar-05 Mar-06 Mar-07 Mar-08 Mar-09 Mar-10E
Brazil China India
Annual domestic pax traffic (Mn)
No. of domestic passengers per 100 people
CIS
Europe 8.7%
7.9%
North America
10.5%
Middle East
11.5%
7.2%
Africa Asia-Pacific
8.3% 7.4%
India World
20-year 20-year
2007-2016 2017-2026 2007-2016 2017-2026
growth growth
9.7% 6.4% 8.0% 5.4% 4.4% 4.9%
Source : Airbus Estimates
26
Massive Infrastructure Investments Supports Growth
Mangalore
Port Blair
Coimbatore
Agatti Trichy
Madurai
Trivandrum
Source : CAPA
27
Move Towards a Rational Supply Environment
6.5 2H 2008 4%
1H 2009 (16%)
6.1
6.0 2H 2009 3%
6.0 5.9
5.8
5.6
5.5 5.5
5.5 5.4
5.3
5.2 5.2
5.4
5.3 5.3 5.3
5.2 5.1 4.9 4.9
5.0 5.1
5.0 5.0
4.8
4.5 4.6
4.0
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
CY08 CY09
− ‘Declared Goods’ status for ATF would result in lower uniform taxation of 4% on fuel
− Escalation of airport costs at private airports expected to be charged as UDF from consumers. No
escalation foreseen for AAI airports, given the recent hikes in 2009
− Removal of expat pilots by July 2011 as per Government guidelines across Industry
29
…And There Is Reason to be Optimistic
The big three players– Kingfisher Airlines (23%), Jet Airways + JetLite (25%) and Air India (18%) are
critical to the Indian economy (4)
Notes
1) Naresh Chandra Committee Report
2) Port Authority report on New York aviation market
3) IATA report
4) YTD FY10 market share
30
Indian Aviation – The Way Forward
• The economy continues to show signs of recovery with GDP growth estimates climbing back
over 7%
Favourable
• Passenger traffic has firmed up in Q4 and is expected to grow by > 15% in the coming year
Economic Outlook
as per CAPA estimates
• Premium traffic has also seen a comeback and growth is expected to continue
• Industry capacity is more aligned to demand after a series of sharp cuts in the early 2009,
Better Demand-
and capacity induction in the current year is expected to be <10 % as per CAPA estimates
Supply Match
• Yield improvements witnessed in Q3 are expected to continue given the narrowing of the
Should Improve
demand supply gap. CAPA expects domestic yields to improve by 5-7% in 2010-11 and as
Yields
high as 10% in Q3 of next year
31
Section 3
32
Kingfisher Has Actively Rationalized and Restructured
Capacity…
• KFA decreased capacity by 25% in the domestic market in Summer 2008 to rationalize industry capacity
• Capacity was further rationalized by 13% in June 2009 to balance demand and supply in a tough economic environment
• KFR contribution to total capacity increased from 40% to 65% to address the market requirements
33
…And Has a Well Calibrated Plan for its International
Operations…
KFA adopted a cautious approach to international operations due to the prevailing economic
conditions:
– Did not initiate Ultra-long haul A340 operations - sold out the Aircrafts
– Cautiously deployed the A330s to LHR, SIN and HKG markets to build operations into key
markets from India, along with potential alliances with other global carriers - a step towards joining
a global alliance
– Have identified lucrative short-haul markets - BKK, DXB, CMB, KTM & DAC - and deployed
narrow body capacity of existing aircraft to enhance utilization
– Future capacity deployment plans include increase of frequency to these destinations by further
exploiting narrow body fleet
– Currently KFA has an option to purchase 4 A 330s every year from 2012, the decision for which
would be taken closer to date, given the operating environment
34
…Which is Improving Operating Performance
3.0
80
6,000
2.5
75
2.0
70 5,000
1.5
65
1.0
4,000
60 0.5
55 0.0 3,000
c- 9
Fe -0 9
Ju -0 9
M 09
Apr- 09
Au l-09
Se - 09
O - 09
09
ay 9
Ju -09
No - 09
v
n
n
Au l
c
g
p
M r
ar
b
ct
ay
Ju
De v-0
c- 9
M r- 0
Fe -0 9
Ju 0 9
M - 09
Ap - 09
Ap
Au l-09
Se - 09
O - 09
09
ay 9
Ju -09
No
No - 09
Ju
Ja
Se
De
Fe
b-
De v-0
O
M r- 0
g
p
ct
n-
a
Ja
n
ar
b
g
p
ct
Ja
2008–09 2009–10
SF KFC KFR Total
35
Improvement Reflected in Y-o-Y Results…
36
With This Stringent Cost Focus, Kingfisher Has Emerged as
the Lowest Cost FSC in the Current Year
Notes
Costs include domestic operations, and include reversals undertaken in respective time periods
(1) Adjusted CASK refers to estimated CASK at higher capacity for full fleet operations for Apr-Dec FY10 ( assuming no grounding of aircrafts)
37
Kingfisher’s Multi Pronged Cost Reduction Initiatives Are
Expected to Further Reduce its Costs
• Focus on reviewing distribution channels and costs to reduce S&D costs to 8% of revenue
Rationalizing
Distribution – New IBE geared towards increasing website sales
Channels
• Overall S&D cost and achieving a cost of < $4 per RPB, by restructuring CRS/GDS contracts and increasing direct web
share
Renegotiating • Additional fuel discounts
Vendor Agreements • E&M costs with new vendor (Air France)
• In-flight & Catering costs through change in menu and additional volume discounts
• Renewal of operating leases at 20% discount to existing lease
• Reduce fuel consumption to less than 3,000 Ltr/BH for A320 and 750 Ltr/BH for ATR operations through targeted reviews
Operational • Target E&M spend reduction (in-house C-checks, controlled redelivery)
Efficiency
38
Summary of Seabury’s Mandate and Plan
39
Further Market Share Opportunities
• Enhancement of day return product across key primary and secondary sectors
• New Internet booking engine driving greater consumer traffic towards online bookings
• Leverage international POS to stimulate demand in key South East Asian markets
40