of Selected BPOs, Hotels and Construction Companies in Three Major Cities of the Philippines 2011-2012 CHANGE ILO spearheaded implementation of Project CHANGE in partnership with UNAIDS, WHO, UNDP, DOLE, DOH, ECOP, TUCP, FFW, IBPAP Project CHANGE • Promotion of OSH and healthy lifestyle among workers through enterprise-level interventions – draw up their workplace policies on the health domains
• To address risk behaviors noted high among the
young age – poor diet, little or no physical activity, and smoking, early sex, unprotected sex, and casual sex (based on 2009 and 2010 studies conducted by UPPI and Ateneo Dept of Psych)
Department of Labor and Employment
OCCUPATIONAL SAFETY AND HEALTH CENTER Workplace-based health promotion and disease prevention interventions have the potential to contribute significantly in curbing the continuously increasing prevalence of so-called lifestyle diseases
most affected populations belong to most
productive age groups
WORKPLACES SETTING IN HEALTH
PROMOTION Department of Labor and Employment OCCUPATIONAL SAFETY AND HEALTH CENTER Sustainability of Health Promotion Programs in the Workplace • Uptake and sustainability are issues identified in health promotion and disease prevention in the workplace
• Need to scale up and expand coverage of
programs
– necessary stage is to gather data on enabling and
hindering factors in the implementation of programs on OSH and health promotion
Department of Labor and Employment
OCCUPATIONAL SAFETY AND HEALTH CENTER OBJECTIVES • OSH profile and identify OSH issues
– Selected business process outsourcing, hotel and
construction establishments located in Quezon City, Cebu City, and Davao City
Department of Labor and Employment
OCCUPATIONAL SAFETY AND HEALTH CENTER OBJECTIVES: • OSH programs, policies and structures
– on barriers, motivators and enabling factors – on potential strategies, networks and communication channels • facilitate effective implementation of OSH programs and policies • rapid dissemination of OSH and CHANGE information
Department of Labor and Employment
OCCUPATIONAL SAFETY AND HEALTH CENTER METHODS • The study population:
– Business process outsourcing (BPOs), hotel and
restaurant and construction companies located in NCR, Regions 7 and 11
• based on series of consultations as part of CHANGE;
young workers and key employment generators
Department of Labor and Employment
OCCUPATIONAL SAFETY AND HEALTH CENTER METHODS • A qualitative method of investigation was done through interviews of representatives from each selected companies
– To gather an in-depth understanding on OSH practices and
issues that could not be culled from BITS and other secondary data
• Individuals knowledgeable on development and/or
implementation of company’s OSH services, activities, programs and/or policies were interviewed
• Worker representatives were interviewed on perspective
on implementation of programs, potential strategies
Department of Labor and Employment
OCCUPATIONAL SAFETY AND HEALTH CENTER METHODS • Access to establishments facilitated by DOLE Regional Offices (NCR, Regions 7 and 11)
Department of Labor and Employment
OCCUPATIONAL SAFETY AND HEALTH CENTER Characteristics of Respondent Description Establishments No. of establishment respondents 18 establishments 3 QC, 6 Cebu, 9 Davao Type of industry Call center 7 establishments (3 QC, 1 Cebu, 3 Davao) Construction 5 establishments (2 Cebu, 3 Davao) Hotel 6 establishments (3 Cebu, 3 Davao) Size 14 establishments large (All call centers and construction estabs) medium 3 hotels small 1 hotel Age Range 18 – 63 years old Sex distribution: 9 out of 18 are male-dominated Male dominated (more than 50% of workforce) OSH Related Policy and Structures (n=18 establishments)
OSH Indicators Description
With OSH Policy Call center: 6 of 7 Construction: 5 of 5 Hotel: 2 of 6 Health and Safety Committee 17 of 18 Composition of HSC 6 of 17: structure as prescribed in OSHS 11 of 17: No worker rep
Department of Labor and Employment
OCCUPATIONAL SAFETY AND HEALTH CENTER Existing Health Programs in Establishments according to key informants Existing Health Programs in HR and OSH Worker KI Establishments KI Responses Responses (n=18) (n=18) Annual medical 16 16 Drug-Free Workplace 16 10 HIV/AIDS Prevention & Ctrl 10 3 TB Control Prevention & Ctrl 15 10 Hepatitis B Prevention & Ctrl 10 6 Tobacco-Free Workplace 15 13 Exclusive Breastfeeding 12 9 Good Nutrition and Exercise 16 9 Immunization Program 10 9 Health education and counseling 14 11 Information Dissemination Mechanisms in the respondent establishments Information Dissemination Mechanisms Responses of HR/OSH Key Informants (n=18) Formal face to face (lectures, seminars, 15 (83%) forum, etc.) Informal face to face interaction 6 (33%) (discussion during walkabouts or company patrols) Voice (telephone-based) 10 (55%) Paper (brochures, posters, manuals, etc.) 15 (83%) Electronic (email, online dissemination) 13 (72%) Social media (facebook, twitter, podcast, 3 (16%) blogs, etc) Department of Labor and Employment OCCUPATIONAL SAFETY AND HEALTH CENTER Enabling/motivating factors for OSH program devt and implementation identified by key informants Perceived Enabling Factors HR (n=18) OSH (n=18) Clear goals 10 (55%) 15 (83%) Management support 14 (78%) 15 (83%) Well-designed plan 13 (72%) 14 (78%) Worker consultation 13 (72%) 12 (66%) Competent Personnel to run program 10 (55%) 12 (66%)
Technical Expertise 7 (38%) 11 (61%)
Monitoring and Feedback 12 (66%) 14 (78%) Communication 14 (78%) 14 (78%) Partnership/assistance from govt 13 (72%) 14 (78%) (BFP, DOLE, DOH, etc.) Partnership/techl assistance from 6 (33%) 8 (44%) private sector Workers’ Roles in program implementation Roles of Workers n=18 Attendance in activities (lectures, seminars, 14 etc.) Part of HS committee 2 Facilitator in activities 7 By following policies/rules 18
Department of Labor and Employment
OCCUPATIONAL SAFETY AND HEALTH CENTER Participation of Worker Key Informant in Activities related to Specific Health Domain (including CHANGE) Health Domain With Participation of Worker Key Informant (n=18) Tobacco-free Workplace 13 (72%) Drug-free Workplace 10 (55%) TB 10 (55%) Exercise 8 (44%) Immunization Program 7 (38%) Stress management 7 (38%) Anti-sexual harassment 6 (33%) Nutrition 6 (33%) Hepatitis B 6 (33%) Breastfeeding/Lactation 6 (33%) HIV 3 (16%) Department of Labor and Employment OCCUPATIONAL SAFETY AND HEALTH CENTER Key Findings • Facilitating/Motivating factors in program implementation:
– Good design of program; competent program
implementers, good communication plan
• Budget, capability building of OSH personnel, worker
involvement, enhanced communication channels
Department of Labor and Employment
OCCUPATIONAL SAFETY AND HEALTH CENTER Key Findings: Improving Program Implementation
• Worker involvement in program design and
implementation • Use of Electronic communication and social media • Partnership with DOLE and other organizations to improve capacity for program implementation
Department of Labor and Employment
OCCUPATIONAL SAFETY AND HEALTH CENTER Key Findings • Barriers to worker participation must be addressed to improve employee engagement in OSH program
– Low level awareness on policies and programs of
companies – Access to program activities affected by conflicts with work schedule • Lack of management support? – Lack of interest in programs • Need to better communicate program goals and benefits
Department of Labor and Employment
OCCUPATIONAL SAFETY AND HEALTH CENTER Key Findings • Social media identified as essential in info dissemination mechanism apart from traditional mechanisms
• Networks with govt/private sectors promising
strategy to increase uptake/buy in to programs
Department of Labor and Employment
OCCUPATIONAL SAFETY AND HEALTH CENTER Multi-sectoral Strategy • Engaging partners -- business, workers group, other Government and Non-Governmental Organizations and the Academe
• The guiding principle of OSH program is
respect for human lives that calls for close attention to established OSH concepts and appropriate response to the needs of employees for healthy and safe workplaces Department of Labor and Employment OCCUPATIONAL SAFETY AND HEALTH CENTER www.oshc.dole.gov.ph