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User Guide
July 2010
Revision 11.1
SW-MAN-MULTI
Copyright © 2005-2010 Saliwell Ltd. All Rights Reserved.
No part of this manual, including the products and software described in it,
may be reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language in any form or by any means, except
documentation kept by the purchaser for backup purposes, without the
express written permission of Saliwell Ltd., Gewerbepark, Eschbergerweg
Gebäude 4, 66121 Saarbrücken, Germany.
The only warranties for Saliwell Ltd. products and services are set forth in
the express warranty statements accompanying this product and services.
Nothing herein should be construed as constituting an additional warranty.
Product warranty or service will not be extended if the product is repaired,
modified or altered, unless such repair, modification or alteration is
authorized in writing by Saliwell Ltd.
SALIWELL LTD. PROVIDES THIS MANUAL "AS IS" WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES
OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
THE INFORMATION POSTED HERE AND IN SALIWELL’S WEBSITE
(WWW.SALIWELL.COM) BY SALIWELL OR ANY THIRD PARTY
SHOULD NOT BE CONSIDERED MEDICAL ADVICE, AND IS NOT
INTENDED TO REPLACE CONSULTATION WITH A QUALIFIED
CLINICIAN. YOU ARE ENCOURAGED TO CONFIRM THE
INFORMATION CONTAINED HERE WITH OTHER SOURCES.
IN NO EVENT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE,
SHALL SALIWELL, ITS DIRECTORS, OFFICERS, EMPLOYEES OR
AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR
LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA,
INTERRUPTION OF BUSINESS AND THE LIKE), THAT RESULT
FROM THE USE OF, OR THE INABILITY TO USE, THE
INFORMATION IN THIS MANUAL, EVEN IF SALIWELL OR A
SALIWELL AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES.
Products and corporate names appearing in this manual may or may not be
registered trademarks, patents or copyrights of their respective companies,
and are used only for identification or explanation and to the owners' benefit,
without intent to infringe any rights or claim ownership.
Contents
Classes and Definitions 4
Overview 6
Main Saliwell GenNarino Features 7
Saliwell GenNarino Kit 8
Saliwell GenNarino Parts 8
Personal Remote Control 9
Using Saliwell GenNarino 11
Activating and Inserting GenNarino 11
Removing and Deactivating GenNarino 12
Frequency and Length of Use 13
Care and Maintenance 14
Safeguards 15
Frequently Asked Questions 17
Troubleshooting 22
Specifications (Intra-oral unit) 24
Legend & Graphic Symbols 25
MANUFACTURER
Saliwell Ltd.
Saliwell Ltd.
Gewerbepark
2 Hatamar St.
Eschbergerweg Gebäude 4
Harutzim 60917, Israel
66121 Saarbrücken
Tel: +972-3-534-7592
PO Box 102719
Fax: +972-77-353-4338
Germany
E-mail: service@saliwell.com
Overview
Thank you for choosing Saliwell's GenNarino for the treatment of dry
mouth (known also as xerostomia). Saliwell Ltd. was founded in
2003 with the goal of finding the most effective treatment for dry
mouth. Our extensive research resulted in Saliwell GenNarino
system- an innovative, state-of-the-art system that stimulates salivary
glands by electrostimulating their associated nerves (mainly the
lingual nerve).
1
Increase in saliva secretion varies individually among users.
2
The device's lifetime may vary due to the user's selected frequency of use and the
specific oral conditions.
©All Rights Reserved Saliwell Ltd. Proprietary 7
GenNarino User Guide
3
Supplied only in your first ordered kit, not supplied at the annual
renewal!
©All Rights Reserved Saliwell Ltd. Proprietary 8
GenNarino User Guide
The remote control has green and black buttons (see Figure 3). When
you operate the remote control, the front edge should be aimed
toward Saliwell GenNarino remote control detector at a distance of 2-
10 cm. When you press a button, the remote control detector on the
GenNarino blinks.
To start stimulation, before inserting into the mouth, press green
button
To stop stimulation, after taking it out, press black button
4
It is generally recommended that wearers of removable dentures
(either complete or partial) on the lower jaw use Saliwell GenNarino
after removing the denture. If you wear a denture please consult your
clinician.
4. Immediately rinse the device with water, shake off excess water,
and store it in its protective case 5.
5
If you wear a removable denture and have removed it before Saliwell
GenNarino insertion, you may now wear it again.
Frequency of Use
You may use Saliwell GenNarino whenever you feel dryness in your
mouth. However, it is recommended not to wear it more than once
every hour.
Length of Use
It is recommended to start using Saliwell GenNarino in the mouth for
ten (10) minutes each time. If you are satisfied with the results, you
can gradually decrease the length of time. For some users, one (1)
minute of use induces satisfactory results for several hours.
Many other variants are possible. You may adjust the frequency and
length of usage to your particular condition and convenience.
Storage
Turn off Saliwell GenNarino by pressing the black button of the
remote control while directing it toward its detector.
Keep Saliwell GenNarino in its protective case when not in use.
CAUTION: Exposure to light shortens the life time of the
power source!
Safeguards
Saliwell Ltd. makes utmost efforts to ensure that our products are
delivered to you in optimum quality. Saliwell GenNarino is carefully
examined before it leaves our laboratories. To take full advantage of
the full life cycle of the device, follow these instructions:
• Store Saliwell GenNarino at room temperature in its carrying
case while not in use.
• Do not expose Saliwell GenNarino to heat or direct sunlight.
• Do not expose Saliwell GenNarino to liquids other than
water or saliva.
• Do not clean Saliwell GenNarino using ultrasound/ultrasonic
devices.
• If Saliwell GenNarino is dropped, it may get fractures or
cracks and hence damage to the electronic module.
• If the electronic module and/or the power source are
exposed, stop using the device immediately!
• Don’t use the equipment in the presence of flammable
mixtures with air or with oxygen or nitrous oxide.
Troubleshooting
The following table lists several symptoms that may appear when
using Saliwell GenNarino and the recommended corrective action.
Symptom Remedy
I press the personal The personal remote control batteries are empty.
remote control buttons Put two new AAA batteries in the battery
but the remote control compartment of the remote control. Match the
light does not blink. +/- signs of the battery to the drawing in the
diagram in the battery compartment.
When pressing the 1. Make sure you are pointing the front edge of
personal remote control the remote control towards Saliwell
buttons, the detector GenNarino at a distance up to 10 cm.
light of Saliwell 2. In an illuminated room, the detector light is
GenNarino does not hardly observed. Cast a shadow on Saliwell
blink. GenNarino and check again.
3. Clean the personal remote control detector of
Saliwell GenNarino.
4. Saliwell GenNarino power source is out of
energy or after 12 months of use the device
has expired. Order a new device.
When pressing the 1. Check if an electrode is broken.
remote control buttons, 2. Saliwell GenNarino power source is weak or
Saliwell GenNarino after 12 months of use, the device has expired.
detector lights but I do Order a new device.
not feel the
Note – normally one does not feel the electro-
electrostimulation as
stimulation!
before.
How do I know if Did you purchase it over 12 months ago?
Saliwell GenNarino has Manufacturing date is indicated on the label
expired? attached to the shipment package inner cover.
Symptom Remedy
How do I know if the Go to a low illumination place and if you press
power source of the remote control button and its green light is
Saliwell GenNarino is blinking but the detector light of Saliwell
empty? GenNarino does not blink, you know the device
is not working anymore.
In which cases should I If you purchased Saliwell GenNarino less than
see my clinician 12 months ago and if you maintained Saliwell
regarding Saliwell GenNarino properly and if one of the following
GenNarino mechanism? occur:
1. The remote control does not function even
after replacing the batteries.
2. Saliwell GenNarino detector light does not
function.
3. One (or both) electrodes is (are) broken.
4. The electronic module or part of it is exposed.
5. The device hurts my oral tissue
MANUFACTURER CAUTION,
CONSULTING
ACCOMPANYING
DOCUMENTS
DATE OF OPERATING
MANUFACTURING TEMPERATURE
LIMITATION
(SEE
SPECIFICATIONS)
CE CERTIFICATION NOTE
AND SUPERVISING
NOTIFIED BODY CODE