SERVICE BULLETIN

PRODUCT: LED TV
BULLETIN
ASC20140317001
NUMBER:
BULLETIN DATE: 03/17/2014
UN32F5500AFXZA, UN40F5500AFXZA, UN46F5500AFXZA,
UN50F5500AFXZA, UN32F6300AFXZA, UN40F6300AFXZA,
UN46F6300AFXZA, UN50F6300AFXZA, UN55F6300AFXZA,
UN60F6300AFXZA, UN65F6300AFXZA, UN75F6300AFXZA,
UN40F6350AFXZA, UN46F6350AFXZA, UN50F6350AFXZA,
UN55F6350AFXZA, UN60F6350AFXZA, UN65F6350AFXZA,
SUBJECT: MODELS: UN40F6400AFXZA, UN46F6400AFXZA, UN50F6400AFXZA,
Random / Intermittent Power UN55F6400AFXZA, UN60F6400AFXZA, UN65F6400AFXZA,
UN75F6400AFXZA, UN46F6800AFXZA, UN50F6800AFXZA,
Cycles (Resets) UN55F6800AFXZA, UN55F7050AFXZA, UN60F7050AFXZA,
UN65F7050AFXZA, UN46F7100AFXZA, UN55F7100AFXZA,
UN60F7100AFXZA, UN65F7100AFXZA, UN75F7100AFXZA,
- SYMPTOM: UN40FH6030FXZA, UN46FH6030FXZA, UN55FH6030FXZA
The TV powers OFF and ON by itself.

- REPAIR GUIDE:
1) Replace the main PCB ONLY IF the TV was manufactured in March, 2013 or earlier and the serial number is
listed in Contact Samsung (Menu>Support>Contact Samsung). If the Main board has been replaced or the
serial number is not displayed in Menu>Support>Contact Samsung, DO NOT REPLACE the main board.

2) Update the TV’s S/W to the latest version.

(Note: Make sure to download the SW file from SAMSUNG.COM prior to the customer visit.)

Platform TV Model Firmware Code Version Released

UN32F5500AFXZA, UN40F5500AFXZA, UN46F5500AFXZA,
UN50F5500AFXZA, UN32F6300AFXZA, UN40F6300AFXZA,
UN46F6300AFXZA, UN50F6300AFXZA, UN55F6300AFXZA,
UN60F6300AFXZA, UN65F6300AFXZA, UN75F6300AFXZA,
UN40F6350AFXZA, UN46F6350AFXZA, UN50F6350AFXZA,
UN55F6350AFXZA, UN60F6350AFXZA, UN65F6350AFXZA, 1118.1
X12 UN40F6400AFXZA, UN46F6400AFXZA, UN50F6400AFXZA,
T-MST12AKUC 11/27/13
or higher
UN55F6400AFXZA, UN60F6400AFXZA, UN65F6400AFXZA,
UN75F6400AFXZA, UN46F6800AFXZA, UN50F6800AFXZA,
UN55F6800AFXZA, UN55F7050AFXZA, UN60F7050AFXZA,
3)R UN65F7050AFXZA, UN46F7100AFXZA, UN55F7100AFXZA,
e UN60F7100AFXZA, UN65F7100AFXZA, UN75F7100AFXZA
p T-NVTE5AKUC-1201.1
l
a Important:
c - This SW is only available on GSPN.
e - After the SW update, the TV will
optimize the system. During system
t optimization, the screen will be black
Novatek
h(2013) UN40FH6030FXZA, UN46FH6030FXZA, UN55F6030AFXZA and the Stand-by LED will light for a
e minute.

DO NOT UNPLUG the Power Cable.

If your TV does not turn back on
automatically, you can use your remote to
turn the TV ON after waiting for one
minute.

This information is published for experienced repair technicians only and is not intended for use by the public. It does not contain warnings to advise non-technical
individuals of possible dangers in attempting to service a product. Only experienced professional technicians should repair products powered by electricity. Any
attempt to service or repair the product or products dealt with in this information by anyone else could result in serious injury or death. Information provided in this
bulletin is subject to change or update without notice.
 3) Replace the lead cable between the Main board and SMPS.

 Note: Make sure to confirm the part number in GSPN.

Series Inch Part Number

32 BN39-01652S
40 BN39-01652T
46 BN39-01652D
F5500
50 BN39-01652U
F6300
F6350 55 BN39-01652V
60 BN39-01652E
65 BN39-01652E
75 BN39-01475Y
40 BN39-01475A
46 BN39-01475C
50 BN39-01475X
F6400
55 BN39-01475X
F6800
60 BN39-01475H
65 BN39-01475H
75 BN39-01475Y
46 BN39-01773F
F7050 55 BN39-01773E
F7100 60 BN39-01773E
F7150 65 BN39-01773E
75 BN39-01475Y
40 BN39-01475N
FH6030 46 BN39-01475H
55 BN39-01475P

※ Tip: How to read the production year and month from the serial number

Symptom1 Symptom2 Symptom3 Symptom4

L9 1 4 1
L9 7 1

This information is published for experienced repair technicians only and is not intended for use by the public. It does not contain warnings to advise non-technical
individuals of possible dangers in attempting to service a product. Only experienced professional technicians should repair products powered by electricity. Any
attempt to service or repair the product or products dealt with in this information by anyone else could result in serious injury or death. Information provided in this
bulletin is subject to change or update without notice.