I was having lunch in the canteen when my boss pone with an urgent question

They had a big argument last week and since then they haven’t spoken to each other

I noticed that they weren’t really listening to the speech

I realized that I had meet Andrew at the sales conference last year

Tell me about someone you´ve always wanted to meet

Your laptop pretty old. How long have you had it?

If you don’t speak to another person, you aren’t on speaking term with them

Another work for working together with someone is collaborating

She had never fallen over with anyone in her life until recently

She is really nice person, very warm and likeable

Hes hardworking, accurate and careful not to make any mistake. He´s very conscientious

Smart and well-dressed is the opposite of scruffy

is Sebastian honest? Oh yes Hes very trustworthy

using software to analyses large database is called date mining

when writing an email, always send extra information as an attachment

in formal emails, don’t sign off with just your first name.

use your sincerely when you start a formal email with Dear Mr Jones

Always save a copy of any business emails you send

Excuse me. Did you hear what the last announcement said?

I need to get Cannon Street. Im supposed to be in a meeting

Emma founded a company called chocolate dream when she was 35

We tasted the market and had a fantastic response

They´re interested in placing large orders

He has to answer hundreds of emails every day

I have two friends who speak Spanish, but unfortunately neither of them speaks Italian

My partner doesn’t like travelling so we spend most holiday

It’s a good idea to tackle important problems first

Even if we make ourselves available 24/14 its impossible to deal with the never ending to do list

Slowing down gives you the chance to recover from stress

Procrastinate mean delay or postpone

It often helps when you look at something from a different angle

Another word for worried is concerned

Which of these sentences is no a generalization? You were 20 minutes late for the meeting
yesterday. What happened

At this company we have an annual performance review

Criticing people often makes them feel defensive

A lot of people find it hard to turn off from work

The opposite of specific is vague

Is breakfast included in the price for this hotel? Yes , it is. They have a fantastic breakfast buffet
I´ve worked out all the details for my trip to Canada I´m flying to Toronto

What are your plans for your birthday I haven’t decided yet. Perhaps I´LL INVITE some friends over
for lunch

We´ve already booked a room for our trip to Istanbul oh great When are you going

I predict that we´ll see an increase in micro farming

Print media may become obsolete, but we’ll continue to produce content for other formats

Food prices are expected to rise over the next few years

Which sentences is most certain mobile devices are likely to replace credit cards and passports

Cross posting mean …linking messages on several social media platforms

Its possible to regulate your privacy settings, but do you have complete control over your
material?

A troll is someone who post hurtful or untrue comments

The hotel was terrible so I posted a negative review on their website

Im sorry I didn’t catch that there a problem with the sound

The image and sound seem to be out of synch

Im afraid I can’t see you very well you´re a bit fuzzy

Oh no the screen gone blank again

Im afraid well have to call technical support the image has just frozen

Sorry you’re rather quiet I’m going to turn the volume up

Ok let’s have a break now and reconvene at 12

I think they’re really pushing it a bit with their 15% discount request

Does the team know about the leaving party? Not yet. I´ll circulate details to everyone now.
Why did you decide to change career?

What made you change jobs ?

Is there anything you miss from your old job

You work in sales don’t you?

A doctor who performs operation is called a surgeon

Im too tired to do anything after work my job is exhausting

Someone who is very careful and precise about all the details is meticulous

Concise mean compact and to the point

Another work for disadvantage is drawback

If you hit the ground running you feel very confident when you start a new project a job

He can always be relied on to meet a deadline

Susana doesn’t lose herself in detail. She always sees the bigger picture

Omar is still at business school and has very good references from his university

During the job interview. Mira knocked over her coffee

He couldn’t answer the question and felt very annoyed with himself

When something happens subsciously it mean that you aren’t aware of it.

I´d like to update you on the situation here

Which of the expressions means the same as according to plan? on schedule

Which of the word does not mean very important ?logical

When you can do something very well, you excel at it

The roof leaked so we had it repaired

This area has made into a playground

Look at these bikes they need servicing

We put in gas heaters. We´re going to get them checked by a professional

Which of the sentences means you did the work yourself? I cut the grass

Another word for boring is dull

The opposite of heavy is light

Another word for concerned is worried

A portable light powered by batteries ia a torch

When you get very wet you are soaked

A very bad dream is a nightmare

He´s very outgoing and likes to show his skills to everyone I think he´s a show off

In a presentation, diagrams, images and graphs are called visuals

Which of these things shouldn’t you do during a presentation? Read out you slides

Today I’m going to look at the progress we have made so far.

And now I’d like to move on to my next point

And finally I’m going to summarize the sales strategy for next year.

I have divided my presentation into three main parts

Leisure mean time for relaxation

The house was about to collapse. They had to pull it down

The experts say its important to encourage participants to be more creative

Another word for postpone is put off

Squeezing a stress ball at work can relieve stress and frustration

Leo lost his temper when he was criticized by the passenger

After the incident with the customer, she was suspended from her job

The customer is threatening to take legal action against the airline

Mr cheng accused the passenger next to him of blocking the aisle

She was criticised for being too slow

When you see this light you must fasten your seatbelt

How did you manage to change the day of the meeting? I kept asking keith, and eventually I wore
him down.

The space between the rows of seats on a plane is called an aisle

You mean he hijacked you idea

Sorry may I come in here?

Now that I´ve got your attention, let me update you on the latest development

Im afraid I don’t agree with you

I waited for a suitable pause to raise my point

Well, you might have a point there

Lara complained that their meetings often overtime

You can’t chair the meeting and take the minutes at the same time.

He sat thought the meeting without making a single contribution

Do you have a hierarchical management structure no our company is much more egalitarian

The opposite of diplomatic is tactless

You can get what you want in a meeting by being polite and gentle

If we had to do it all over again, we´d do it all differently

If we hadn’t insisted on big international meetings, the project would have been more successful

If they hadn’t started discussing legal issues so quickly, perhaps they wouldn’t have returned
empty handed

Would you be annoyed if your colleagues expected you to meet tight deadlines

If id know about the problem, I could have done something about it.

If we´d attended the workshop, it might have been easier to conclude the deal.

I must apologies for the delay in processing your application

The 10..20 departure to Glasgow will be delayed for 40 minutes

Please accept our apologies for the misunderstanding

Im sorry but I think I made a mistake

Which of the sentences is the most formal?we regret to inform you that we´re unable to deliver
the items you ordered.

We will do our best to ensure it doesn’t happen again

Sorry for cancelling our appointment something came up at the last minute

We sincerely hope that the alternative accommodation was acceptable

To get rid of something means you want it to go away

Something that is diffult or causes trouble is an inconvenience

Another word for an instructor, especially in sport, is a coach.

They started a digital marketing campaign to promote the new album

A musical slogan used in advertising is called a jingle

Psychologist believe that the power s of attraction work on a subconscious level

This product has a special appeal for woman who like fashionable clothes

Your brands is built on your product and what’s recognizable about it

Their chocolate muffins are extremely popular and the recipe is a closely guarded secret

The better the quality of the material, the more expensive the product

They offer much more innovative products than their competitors

She’s by far the most influential trendsetter this year,

When you´re very scared of something, you´re terrified of it.

Another way of saying great or wonderful is fantastic

A question that does not require an answer is called a rhetorical

You can use rhetorical ploys to make presentations more effective

You can appel to people feelings by using emotive language

Another way of saying funny story is anecdote

Its getting easier and easier to find affordable devices

It was once said of bill Clinton, that quote is the beginning of a quote

This rood insulation will make your home considerably more cost effective to heat

Package holidays are usually less expensive than luxury travel

Our booking have been down for two years , but this year shows a slight recovery
Do you regret not visiting your production site in India Earlier?

This new device saved us having to invest in expensive

We wanted to carry on putting money into new developments

From the start, I decided really beautiful photos to promote my products.

I look forward to seeing the layout of the store

This design will make our store to stand out from the crowd

A person who organises and runs a business is an entrepreneur

The opposite of urban is rural

Children products have to meet extremely high safety standards

Something the group starts to gain momentum and roll along like a train

If we want to expland into new markets, we need to borrow money from the bank.

I’m just saying we should come up with some more ideas

In India, people aren’t used to buying meals to take away

If I have the choice I always go for an Italian espresso

They designed a new product specifically aimed to the Canadian, arket

Ok so let’s discuss what we need and make an action plan

We decided to have a vote to find out how many people were in favour of the plan

So, we agreed on the vegetarian dish for the party

Some shops offer their customers money off coupons

Before you leave the shop , please pay at the checkout

When there´s a difficult situation with a colleague , you ought to talk about it

You should ask her to correct her travel expenses claim

I think it would be ok to chat informally with her. You don’t need to arrange a meeting

Your friend may want to explain the situation in moral detail

Hes very sensitive you mustn’t be too direct

A whistleblower report illegal practices in their business to the media or authorities

The opposite of income is expenditure

Treating people badly and paying too little for their work is called worker exploitation

A moral formal word for get is obtain

There was a mistake in my CV . I should have checked it before I sent it to them

They all looked at me and realized I must have done something wrong

When I first saw the amount I thought there might have been a mistake

Unfortunately the deal didn’t go through perhaps we should have offered them a better price

It wasn’t necessary to risk my job I needn’t have done that

Bending a rule means changing it or interpreting it in a flexible way.

When something is required by law, it is compulsory

If you get caught smoking on the premises you will get a warning

Unfortunately , I couldn’t prove anything

The opposite of slack is strict

Our employer wants us to look smart and we are expected to wear uniforms.