Open Courses Schedule – Training Product

January to June 2008

 2008 – 1st Semester

ABOUT ALCATEL-LUCENT UNIVERSITY

Alcatel-Lucent University is a global network of 20 training centres that provides educational

opportunities for employees and customers through face-to-face and online courses. The University’s
training environment supports current business needs by enabling employees and customers to
continuously upgrade their skills and keep pace in today’s competitive environment.

Over the last year, 55000

trainings days were
Alcatel-Lucent University provided to 9000 trainees
(Lannion) is located on the from 80 different countries,
Alcatel-Lucent France site in by 80 trainers. We devote
Brittany. As well as its main more than 50 % of our
premises, Alcatel-Lucent realizations for innovation
University (Lannion) has 2 and development of new
training branches in the training solutions in
Paris region: Marcoussis* & particular for e-Learning
Ormes. solutions…

We have dedicated platforms equipped with multimedia network

equipments, IP networks, fixed and mobile networks equipment, access
and transmission networks equipments where the trainees can acquire a
real practice. During their free time, the trainees enjoy surfing on the
internet or contact their family by e-mail in the internet room.

Alcatel-Lucent University (Lannion) has been certified ISO 9001 since 1997 and now
Version 2000. The trainers permanently renew their qualification and expertise on
training methods, technical subjects and languages. The 6000 square meters offer
40 classrooms for traditional courses but also two videoconference-rooms and two
multimedia classroom for distance course.

* Since 14 January 2008, trainings which usually were delivered on Legal registration number: 11752696775
Colombes, will be now delivered on the site of Marcoussis.

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 2008 – 1st Semester

WIRELINE SOLUTIONS
Access Networks ……………………………………… 04
IP Networks ………………………………………………. 04
Optical Networks ……………………………………… 05

WIRELESS SOLUTIONS

GSM Networks …………………………………………… 06

W-CDMA Networks ……………………………………. 10
Wireless Transmission ………………………………. 11
WiMAX Networks ………………………………………. 12

CONVERGENCE SOLUTIONS

Multicore Fixed ………………………………………… 13

Multicore Mobile ………………………………………. 15
Multimedia & Payment ……………………………… 19
Via Interwise …………………………………………….. 21

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 2008 – 1st Semester

WIRELINE SOLUTIONS

Alcatel-Lucent is at the forefront of the transformation of networks to an all-IP infrastructure.

With a portfolio of products and solutions leveraging its leadership in Access, IP and Optics,
Alcatel-Lucent addresses the needs of fixed, mobile and convergent operators as well as those
of enterprises for their business critical networking.

ACCESS NETWORKS

Module Title / Duration / Language Place January February March April May June

DSLAMs
Alcatel-Lucent 7302 ISAM R2.5 / Alcatel-
3FL00324AADB Lucent 5523 AWS R7.0.2 : Operator part 1 Marcoussis 07-11
(5 jours - Français)
Alcatel-Lucent 7302 ISAM R2.5 / Alcatel-
3FL00324AADB Lucent 5523 AWS R7.0.2 : Operator part 1 Marcoussis 14-18 3-7 2-6
(5 days - English)
Alcatel-Lucent 7302 ISAM R2.5 / Alcatel-
3FL00327AADA Lucent 5523 AWS R7.0.2 : operator part 2 Marcoussis 14-17
(4 jours - Français)
Alcatel-Lucent 7302 ISAM R2.5 / Alcatel-
3FL00327AADA Lucent 5523 AWS R7.0.2 : operator part 2 Marcoussis 21-24 10-13 9-12
(4 days - English)
FTTU
Alcatel 7342 ISAM FTTU (R4.0): O n r e q u e s t o n l y
3FL12601AAAA Exploitation et maintenance via Marcoussis
l'A5526 AMS (R5.3)
Alcatel 7342 ISAM FTTU (R4.0) :
3FL12601AAAA Maintenance and operation via Marcoussis O n r e q u e s t o n l y
l'A5526 AMS (R5.3)

IP NETWORKS

Module Title / Duration / Language Place January February March April May June

IP Services
Alcatel-Lucent 7750 SR Core I : R5.0 11-15 2-6
3FL30076AADA Marcoussis
(5 days - English)
Alcatel-Lucent 7750 SR Core I : R5.0 17-21
3FL30076AADA Marcoussis
(5 jours - Français)
Alcatel-Lucent 5620 SAM R5.0 Core 18-20 9-11
3FL30075AADC Marcoussis
(5 days - English)
Alcatel-Lucent 5620 SAM R5.0 Core 25-27
3FL30075AADC Marcoussis
(5 jours – Français)
Alcatel-Lucent 7450 ESS Core I : R5.0
3FL30072AADA O n r e q u e s t o n l y
( 4 days - English)
Alcatel-Lucent 7450 ESS Core I : R5.0
3FL30072AADA O n r e q u e s t o n l y
( 4 jours - Français)

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 2008 – 1st Semester

OPTICAL NETWORKS

Module Title / Duration / Language Place January February March April May June

Basic Technology
Introduction Ethernet appliqué aux réseaux
3FL11962AAAA SDH Lannion 10 02
(1 jour – English)
Core DWDM Systems
Alcatel 1626 LM R3.0a - Operation and
3FL11773AEAA Maintenance Villarceaux O n r e q u e s t o n l y
(5 days – English)
Alcatel 1696 MS R3.0 - Operation and
3FL10656AFAA Maintenance Villarceaux O n r e q u e s t o n l y
(5 days – English)
Metro & MultiServices Nodes
Alcatel 1660 SM - 1650 SM-C R4.6 and R5.4
3FL40034AGAA Operation and Maintenance Ormes 18-22 12-16
(5 days – English)
Alcatel ISA ES introduction
3FL42105AAAA Ormes 11 03
(1day – English)
Alcatel ISA-ES16 Ethernet and MPLS
Ormes
3FL40039ABAA features Rel. R2.1 Operation 12-14 04-06
(3 days – English)
Management of optical networks: Operation and maintenance
Alcatel 1353 NM R7.4 - 1353NM
3FL41020ACAA Configuration and Q3 NEs supervision Lannion 25-26 19-20
(2 days – English)
Alcatel 1354 RM R7.4 Provisioning
3FL41023ACAC applications for OMSN Lannion 27 07 21-30
(8 days – English)
Broadband manager
Alcatel 1354 BM Ethernet R7.3 Operation
3FL41028AAAA Lannion 17-21 09-13
(5 days – English)
Management of optical networks: Administration
Alcatel 1353 NM 7.4 – Administration
3FL41018ABAA Lannion 25-28 17-20
(4 days – English)
Alcatel 1354 RM 7.4 – Administration
3FL41019ABAA Lannion 31 02 23-25
(3 days – English)

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 2008 – 1st Semester

WIRELESS SOLUTIONS

With its broad and deep portfolio covering all the major wireless technologies, Alcatel-Lucent
is one of the world’s leading suppliers of wireless communications solution including
CDMA2000, GSM/EDGE, WCDMA/HSPA, TD-SCDMA and WiMAX technologies, and has the
strength and know-how to drive the evolution from any technology in any spectrum band to
3G and beyond.

GSM NETWORKS

Module Title / Duration / Language Place January February March April May June

Evolium BSS B9 – MFS & BSC Evolution Description & Maintenance

B9 / Alcatel 9130 BSC Evolution Description
3FL12479AAAA Lannion 18 10
(1 day – English)
B9 / Alcatel 9130 MFS Evolution Description
3FL12335ABAA Lannion 19 11
(1 day – English)
B9 / Alcatel 9130 BSC Evolution Hardware
3FL12480AAAA Maintenance Lannion 20-21 14-15
(2 days – English)
B9 / Alcatel 9130 MFS Evolution Hardware
3FL12336ABAA Maintenance Lannion 22 16
(1 day – English)
Evolium BSS B9 – GSM/GPRS Introduction & BSS Description
TWIN TRM description, maintenance,
3FL12883AAAA supervision and configuration B9 Lannion 19
(1 day – English)
B9 / Introduction to the Alcatel GSM network
3FL10471ADAA Lannion 04-06 01-03
(3 days – English)
B9 / Introduction to GPRS/E-GPRS
3FL10472ACAA Lannion 07 04
(1 day – English)
B9 / Alcatel Base Station Subsystem
3FL10473ACAA Description Lannion 08-11 07-08
(2 days – English)
B9 / Alcatel 9120 BSC/TC Description
3FL10474ACAA Lannion 12-13
(2 days – English)
B9 / Alcatel 9100 BTS Description
3FL10477ACAA Lannion 14 09
(1 day – English)
B9 / Alcatel 9135 MFS description
3FL10483ACAA Lannion 15
(1 day – English)
Evolium BSS B9 – BSS Local Maintenance
B9 / Alcatel 9120 BSC/TC Maintenance
3FL10475ACAA Lannion 18-20
(3 days – English)
B9 / Alcatel 9100 BTS Maintenance
3FL10478ACAA Lannion 21
(1 day – English)
B9 / Alcatel 9135 MFS Hardware Maintenance
3FL10484ACAA Lannion 22
(1 day – English)

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 2008 – 1st Semester

Module Title / Duration / Language Place January February March April May June

Evolium BSS B9 – BSS OMC-R Operation

B9 / Alcatel 1353 RA OMC-R Presentation
3FL10486ACAA Lannion 25 17
(1 day – English)
B9 / BSS Supervision via Alcatel 1353 RA
3FL10487ACAA OMC-R Lannion 26-28 18-22
(3 days – English)
B9 / BSS Configuration Management via
3FL10488ACAA Alcatel 1353 RA OMC-R Lannion 29 07 23-30
(6 days – English)
B9 / 1353 RA OMC-R System Administration O n r e q u e s t o n l y
3FL10489ACAA Lannion
(4 days – English)
Evolium BSS B9 – BSS Description and Operation B7 to B9 Evolution
Evolium BSS / B7-B8 Evolution
3FL11780AAAA Lannion O n r e q u e s t o n l y
(2 days – English)
Alcatel Base Station Subsystem
03
3FL12181AAAA B8–B9 O&M Evolution Lannion
13
(1 day- English)
Supervision and Network Administration
04-05
3FL12182AAAA B8–B9 Evolution Lannion
14
(2 days – English)
Alcatel 1353 RA Supervision and Network
3FL12616AAAA Administration B7 B9 Evolution Lannion O n r e q u e s t o n l y
(4 days - English)
BSS B9/B10 O&M Evolution
Alcatel Base Station Subsystem B9–B10
3FL12784AAAA O&M Evolution Lannion 19
(1 day- English)
Supervision and Network Administration B9–
3FL12785AAAA B10 Evolution Lannion 20
(1 day- English)
Evolium B9 Cellular Engineering – GSM and GPRS Network Planning Fundamentals
B9/ Radio Network Engineering Fundamentals
3FL11820ACAA Lannion 09-15 21-25
(5 days - English)
Radio Network Planning: GPRS and E-GPRS
3FL38020ACAA (B9) Lannion 16-18 28-30
(3 days – English)
Evolium B9 Cellular Engineering - BSS Quality of Service
Introduction to Quality of Service and Traffic
3FL10491ACAA Load Monitoring Lannion 28 01 12-16
(5 days – English)
Evolium B9 Cellular Engineering - Radio Fine Tuning
Introduction to Radio Fine Tuning / B9
3FL10493ACAA Lannion 04-08 19-23
(5 days – English)
Evolium B9 Cellular Engineering - BSS Multi band Multi layer Optimization
Multiband and Multilayer GSM Network Radio
3FL11535ACAA Optimization / B9 Lannion 11-15 26-30
(5 days, - English)
Evolium B9 Cellular Engineering - GPRS Introduction, Algorithms and QoS
Introduction to GPRS / E-GPRS
3FL10472ACAA Lannion 18 02
(1 day – English)
GPRS and E-GPRS Radio Algorithms
3FL11830ABAA Description description / B9 Lannion 19-22 03-09
(5 days – English)
Introduction to GPRS and E-GPRS QoS
3FL11829ABAA Lannion 25-28 10-13
Monitoring / B9 (4 days – English)

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 2008 – 1st Semester

Module Title / Duration / Language Place January February March April May June

Evolium B9 RNO & NPA Operation & Administration

Alcatel 9156 RNO Operation and
3FL10496ACAA Administration Lannion 03-07
(5 days – English)
Alcatel 9156 RNO Operation Advanced Level
3FL11985ABAA Lannion 10-12
(3 days – English)
NPA Operation
3FL10494ACAA Lannion 13-14
(2 days – English)
NPA System Administration
3FL10495ACAA Lannion 17-18
(2 days - English)
Evolium BSS B 10 – B9 / B10 Telecom Evolution
Alcatel Base Station Subsystem B9–B10
3FL12786AAAA Telecom Evolution Lannion 18 25
(1 day – English)
GPRS and E-GPRS QoS and Algorithms / B9-
3FL12787AAAA B10 Evolution Lannion 19-21 28-30
(3 days – English)
RNO/NPA/LASER to NPO Evolutions
3FL12804AAAA Lannion 25-26
(2 days – English)
Evolium B10 – 1353 – MP Multi Standard OMC Portal
Alcatel 1353 – MP Multi-Standard OMC Portal
3FL12800AAAA Description Lannion O n r e q u e s t o n l y
(0,5 day – English)
Alcatel 1353 – MP Multi Standard OMC –
3FL12801AAAA Network Supervision Lannion O n r e q u e s t o n l y
(0,5 day – English)
Alcatel 1353 – MP Multi-Standard OMC Portal –
3FL12803AAAA System Administration Lannion O n r e q u e s t o n l y
(3 days – English)
Evolium B10 – 9159 NPO
Alcatel 9159 NPO Operation
3FL12802AAAA and administration / B10 Lannion O n r e q u e s t o n l y
(4,5 days – English)
CESA B9 planning
Radio Network Engineering Fundamentals
3FL11820ACAA Lannion 09-15 21-25
(5 days – English)
GPRS and E-GPRS: Radio Network Planning
3FL38020ACAA Lannion 16-18 28-30
(3 days – English)
CESA B9 2G 3G and BSS dimenssioning
Evolium™ BSS 2G/3G Mobility Algorithms
3FL12805AAAA Lannion 21 05
(1 day – English)
Introduction to (E)GPRS BSS Interfaces
3FL12729AAAA Dimensioning / B9 Lannion 22-23
(2 days – English)
CESA B9 GSM/GPRS/EDGE Qos and optimization theoretical part
Introduction to Quality of Service and Traffic
3FL10491ACAA Load Monitoring Lannion 28 01 12-16
(5 days – English)
Introduction to Radio Fine Tuning
3FL10493ACAA Lannion 04-08 19-23
(5 days – English)
Multiband and Multilayer GSM network radio
3FL11535ACAA optimization / B9 Lannion 11-15 26-30
(5 days – English)

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 2008 – 1st Semester

Module Title / Duration / Language Place January February March April May June

Introduction to GPRS/E-GPRS
3FL10472ACAA Lannion 18 02
(1 day – English)
GPRS and E-GPRS Radio Algorithms
3FL11830ABAA Description Lannion 19-25 03-09
(5 days – English)
Introduction to GPRS and E-GPRS QoS
3FL11829ABAA Monitoring Lannion 26-29 10-13
(4 days – English)
CESA B9 GSM/GPRS/EDGE Qos and optimization tool part
Alcatel 9156 RNO Operation and
3FL10496ACAA Administration Lannion 03-07
(5 days – English)
Alcatel 9156 RNO Operation Advanced Level
3FL11985ABAA Lannion 10-12
(3 days – English)
NPA Operation
3FL10494ACAA Lannion 13-14
(2 days – English)
NPA System Administration
3FL10495ACAA Lannion 17-18
(2 days – English)
CESA B9 B10 telecom
Alcatel Base Station Subsystem B9–B10
3FL12786AAAA Telecom Evolution Lannion 18 25
(1day – English)
GPRS and E-GPRS QoS and Algorithms / B9-
3FL12787AAAA B10 Evolution Lannion 19-21 28-30
(3 days – English)
RNO/NPA/LASER to NPO Evolutions
3FL12804AAAA Lannion 25-26
(3 days – English)
BSS B9/B10 O&M Evolution
Alcatel Base Station Subsystem B9–B10 O&M
3FL12784AAAA Evolution Lannion 19
(1 day – English)
Supervision and Network Administration B9–
3FL12785AAAA B10 Evolution Lannion 20
(1 day – English)

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 2008 – 1st Semester

W-CDMA NETWORKS

Module Title / Duration / Language Place January February March April May June

WCDMA UA5.0 : UTRAN Description

UMTS Overview
3FL12807ABAA Lannion 18 31 12
(1 day – English)
UTRAN Solution Description
3FL12808ABAA Lannion 19 01 13
(1 day – English)
UMTS RNC Description
3FL12809ABAA Lannion 20 02 14
(1 day – English)
UMTS BTS Description
3FL12810ABAA Lannion 21 03 15
(1 day – English)
Alcatel UTRAN W-NMS NSP Introduction
3FL12811ABAA Lannion 22 04 16
(1 day - English)
WCDMA UA5.0 : UTRAN Maintenance & Supervision
UMTS RNC First Line Maintenance
3FL12832ABAA Lannion 25 19
(1 day – English)
UMTS BTS First Line Maintenance
3FL12833ABAA Lannion 26 20
(1 day – English)
UTRAN Fault Management with W-NMS
3FL12822ABAA Lannion 27-29 21-23
(3 days – English)
UTRAN Configuration with WPS
3FL12823ABAA Lannion 03-07 26-30
(5 days – English)
UTRAN Operation and Integration with W-
3FL12824ABAA NMS Lannion 10-11 02-03
(2 days – English)
W-NMS Main Server Administration
3FL12825ABAA Lannion 12-13 04-05
(2 days – English)
UMTS RNC First Line Maintenance
3FL12832ABAA Marcoussis 07
(1 day – English)
UMTS BTS First Line Maintenance
3FL12833ABAA Marcoussis 08
(1 day – English)
UTRAN Fault Management with W-NMS
3FL12822ABAA Marcoussis 09-11
(3 days – English)
UTRAN Configuration with WPS
3FL12823ABAA Marcoussis 12-18
(5 days – English)
UTRAN Operation and Integration with W-
3FL12824ABAA NMS Marcoussis 21-22
(2 days – English)
W-NMS Main Server Administration
3FL12825ABAA Marcoussis 23-24
(2 days – English)
WCDMA UAO5 : UTRAN Parameters and QoS
UMTS Radio Principles
3FL12543ABAA Lannion 18-21 13-16 10-13
(3 days – English)
UTRAN Parameters and Algorithms
3FL12812ABAA Description Lannion 25-31 19-23 16-20
(3 days - English)
UTRAN QoS Analysis and Traffic Load
3FL12826ABAA Monitoring Lannion 01-04 26-29 23-26
(4 days – English)

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 2008 – 1st Semester

Module Title / Duration / Language Place January February March April May June

WCDMA UAO5 : UTRAN Evolution UA4.2 > UAO5

UTRAN HSUPA System description
3FL12815AAAA Marcoussis 10 04
(1 day – English)
UAO5 Delta Features & Algorithms
3FL12921AAAA description Marcoussis 11-12 05-06
(2 days – English)
UAO5 Delta QoS analysis
3FLxxxxxxxxxxx Marcoussis 13-14 07-08
(2 days – English)
UAO5 UTRAN description
3FL 12829AAAA Marcoussis 17 11
(1 day – English)
UTRAN HSUPA configuration
3FL12828 AAAA Marcoussis 18 12
(1 day – English)
UTRAN NPO Operations
3FL12922 AAAA Marcoussis 19-20 13-14
(2 days – English)
UTRAN NPO Administration
3FL12923 AAAA Marcoussis 21 15
(1 day – English)

WIRELESS TRANSMISSION

Module Title / Duration / Language Place January February March April May June

ETSI Wireless transmission – PDH

Alcatel A9400 AWY – Exploitation et
3FL41520ABAA Maintenance Marcoussis 28-31 03-06 14 - 17 9-12
(4 jours – Français)
Alcatel A9400 AWY – Operation and
3FL41520ABAA Maintenance Marcoussis O n r e q u e s t o n l y
(4 days – English)
ETSI Wireless transmission – SDH
Alcatel 9600 LSY R.2.0 Exploitation &
3FL41507ABAA Maintenance Marcoussis 11-19 31 08 16-24
(7 jours – Français)
Alcatel 9600 LSY R.2.0
3FL41507ABAA Operation & Maintenance Marcoussis O n r e q u e s t o n l y
(7 days – English)
Alcatel 9500 MXC Terminal et Node
3FL41521AAAA Exploitation & Maintenance Rel. 1.0 Marcoussis 21-25 25-29 17-21 21-25 19-23
(5 jours – Français)
Alcatel 9500 MXC Terminal and Node
3FL41521AAAA Operation & Maintenance Rel. 1.0 Marcoussis O n r e q u e s t o n l y
(5 days – English)
Radio Relay Systems Link Budget Planning
3FL42104ABAA Marcoussis 10-14 02-06
(5 jours – Français )
Radio Relay Systems Link Budget Planning O n r e q u e s t o n l y
3FL42104ABAA Marcoussis
(5 days – English ) )

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 2008 – 1st Semester

New Products
WIMAX NETWORKS

Duration
Module Title / Duration Starting day
(CET Time)

WiMAX W3 End To End in 3 half days – 14:00 to 17:00

09-11 January
E2E Architecture in v-class in 3 half days
3FL12983AAAC 28-30 April 14:00 – 17:00
(1,5 days - English)
25-27 June
WiMAX Solution Description in W3 in v-class
3FL50001ABDC in 3 half days 20-24 June 14:00 – 17:00
(1,5 days – English)

Module Title / Duration / Language Place January February March April May June

WiMAX W3 End to End Architecture session

Description of WiMAX Solution W3
3FL50001ABDB Lannion 08-09 07-08
(2 days - English)
WiMAX E2E Architecture
3FL12983AAAA Lannion 10-11 11-12
(2 days – English)
WiMAX W3 telecom session
WiMAX Radio Principles and Transport
3FL38225ABDB Network W3 Lannion 13-14 03-04 14-15 09-10
(2 days – English)
WiMAX Radio Network Planning
3FL38230ABDB Fundamentals W3 Lannion 05-07 16-18 11-13
(3 days – English)
Alcatel 9155 RNP Operation W3
3FL38231ABDB Lannion O n r e q u e s t o n l y
(4 days – English)
WiMAX Radio Algorithms and Parameter
3FL12980AAAA Description W3 Lannion 15-19 21-23 16-18
(3 days – English)
Introduction to WiMAX QoS W3
3FL12981AAAA Lannion 20-21 24-25 19-20
(2 days – English)
9159 NPO WIMAX Operations W3
3FL13038AAAA Lannion 01-04
(2 days – English)
3FL13038AAAA 9159 NPO WIMAX Operations W3
Lannion 28-30 23-25
ed 02 (3 days – English)
EVOLIUM Alcatel 1353-WR OMC-R
3FL50005ABDB System Administration W3 Lannion O n r e q u e s t o n l y
(4 days – English)
WIMAX W3 O&M session
WiMAX Overview
3FL38224ABDC Lannion 14 09
(1 day – English)
Description of WiMAX Solution W3
3FL50001ABDB Lannion 26-27 15-16 10-11
(2 days – English)
WiMAX Local Maintenance W3
3FL50002ABDB Lannion 28 17 12
(1 day – English)
WiMAX Supervision via Alcatel 1353-WR
3FL50003ABDB OMC-R W3 Lannion 29 03 18-21 13-16
(2 days –English)
EVOLIUM WiMAX Configuration via EVOLIUM
3FL50004ABDB Alcatel 1353-WR OMC -R W3 Lannion 04-05 22-23 17-18
(2 days – English)

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 2008 – 1st Semester

CONVERGENCE SOLUTIONS

Alcatel-Lucent is a leading supplier of innovative communication solutions that support the

delivery of simple, seamless, personal and secure communications that transform the way
people communicate. Alcatel-Lucent is a leader in IP Multimedia Subsystem (IMS)
deployments and is a pioneer in the delivery of advanced multimedia applications including
IPTV, fixed and mobile video and music services, and personalized, blended services. Alcatel-
Lucent offers service providers end-to-end core, multimedia and IMS solutions to take
advantage of the convergence of wireline, wireless, voice, video and data on next-generation
IP networks.

MULTICORE FIXED

Module Title / Duration / Language Place January February March April May June

Alcatel 1000 MM E10 - Level 1 - Operation & Maintenance Common Part

Alcatel 1000 MM E10 - Description of the
3FL10817ACAA system Lannion 04-06
(3 days – English)
Alcatel 1000 MM E10 - System maintenance
3FL10818ACAA Lannion 07-18
(8 days – English)
Alcatel 1000 MM E10 - System operation
3FL10819ACAA Lannion 19-29
(9 days – English)
Alcatel 1000 – Niveau 1 - Exploitation & Maintenance Tronc Commun
Alcatel 1000 MM E10 - Description du système
3FL10817ACAA 12-14
(3 jours – Français) Lannion
Alcatel 1000 MM E10 - Maintenance du
3FL10818ACAA système Lannion 15-26
(8 jours – Français)
Alcatel 1000 MM E10 - Exploitation du
3FL10819ACAA système Lannion 27 06
(9 jours – Français)
Alcatel 1000 MM - E10 Level 2 Operation & Maintenance
Alcatel 1000 MM E10 - Advanced maintenance O n r e q u e s t o n l y
3FL11013ACAA Lannion
(10 days – English)

NGN for fixed networks

Module Title / Duration / Language Place January February March April May June

IP Technology – IP PREREQUISITES To NGN / Alcatel 1000 MM E10 - Delta Operation & Maintenance – Level 1
Basic practice on IP for Alcatel Networks
3FL11578ABAA Lannion 11-15 12-16
(5 days- English)
Advanced practice on IP for Alcatel Networks
3FL11577ABAA Lannion 18-22 19-23
(5 days- English)
NGN / Alcatel 1000 MM E10 - Delta Operation & Maintenance – Level 1
Alcatel 1000 MM E10 : Changes on
3FL10775ADAA Operation and maintenance Lannion 25 05
(8 days – English)
Introduction to NGNs and
3FL10640AAAA Alcatel-Lucent's solution Lannion 06
(1 day – English)

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 2008 – 1st Semester

Module Title / Duration / Language Place January February March April May June

Alcatel 1000 MM E10 GC4: MGC function

3FL11659ACAA description and operation Lannion 07-11
(3 days – English)
Description of the A7510 et A7515 media
3FL12243AAAA gateways Lannion 12
(1 day – English)
Operation and maintenance of the A7510 and
3FL12457AAAA A7515 media gateways Lannion 13-14
(2 days – English)
NGN / Alcatel 1000 MM E10 – Level 2
Alcatel 1000 MM E10 GC4: Description of the
3FL11656ADAA NGN protocols Lannion 17-18
(2 days – English)
Capturing and analysing NGN protocols’
3FL12278AAAA traces Lannion 19-21
(3 days – English)
MGC-10 - Level 1 - Operation and Maintenance
5020 MGC-10 - System description O n r e q u e s t o n l y
3FL12593AAAA Lannion
(2 days - English or French)
5020 MGC-10 - System maintenance O n r e q u e s t o n l y
3FL12594AAAA Lannion
(7 days - English or French)
5020 MGC-10 - System operation O n r e q u e s t o n l y
3FL12595AAAA Lannion
(8 days - English or French)
NGN / Alcatel 1000 MM E10 - Delta Exploitation & Maintenance – Niveau 1
Présentation des réseaux NGN et de
3FL10640AAAA l'offre Alcatel Lannion O n r e q u e s t o n l y
(1 jour – Français)
Description des media Gateways A7510 et
3FL12243AAAA A7515 Lannion O n r e q u e s t o n l y
(1 jour – Français)
Exploitation & Maintenance des media
3FL12457AAAA Gateways A7510 et A7515 Lannion O n r e q u e s t o n l y
(2 jours – Français)
Description et exploitation de la fonction
O n r e q u e s t o n l y
3FL11659ACAA MGC Lannion
(3 jours – Français)

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 2008 – 1st Semester

MULTICORE MOBILE

Mobile NGN

Module Title / Duration / Language Place January February March April May June

Mobile NGN with Alcatel 5020 Wireless call server (W4.x) & Alcatel 7570 Media Gateway (G2) & OMC-CN R5.3
Mobile NGN presentation 24 19 29
3FL12431AAAA Lannion
(1 day – English)
Alcatel 5020 Wireless Call server Introduction 25 20 30
3FL30045AADE Lannion
(1 day – English)
Alcatel 5020 Wireless Call server Operation
3FL30100AADE Administration and Provisioning (R4) Lannion 28-31 21-26 02-05
(4 days – English)
Alcatel 5020 Wireless Call server Translations
01-06 06-11
3FL30460AADE & Routing Lannion
27 03
(4 days – English)
Alcatel 5020 Wireless Call server Maintenance
3FL30467AADE & Troubleshooting Lannion 07-12 04-07 12-17
(4 days – English)
Alcatel 7570 Media Gateway description 18 10 23
3FL12518ABAA Lannion
(1 day – English)
Alcatel 7570 Media Gateway maintenance 19 11 24
3FL12520ABAA Lannion
(1 day – English)
Alcatel 7570 Media Gateway operation 20-21 12-13 25-26
3FL12519ABAA Lannion
(2 days – English)
1300 XMC User interface handling 13 14 18
3FL12934AAAA Lannion
(1 day – English)
1300 XMC System administration 14-15 17-18 19-20
3FL12935AAAA Lannion
(2 days – English)

Mobile Legacy Networks

Module Title / Duration / Language Place January February March April May June

Alcatel 1000 MM E10 - Level 1 - Operation & Maintenance Common Part HC3.3
Alcatel 1000 MM E10 - Description of the
3FL10817ACAA system Lannion 04-06
(3 days – English)
Alcatel 1000 MM E10 - System maintenance
3FL10818ACAA Lannion 07-18
(8 days – English)
Alcatel 1000 MM E10 - System operation
3FL10819ACAA Lannion 19-29
(9 days – English)
Alcatel 900 NSS - Level 1 – Description, Maintenance & Operation UMAX
Introduction to the Alcatel GSM network
3FL10471ABAA Lannion 03-05
(3 days – English)
HLR and RCP description
3FL10847ABAA Lannion 06-07
(2 days – English)
OMC-CS R3.5 - User interface handling
3FL12141ADAA Lannion 10
(1 day – English)
HLR and RCP equipment maintenance
3FL10848ACAA Lannion 11-14
(4 days – English)
HLR and RCP operation
3FL10849ACAA Lannion 17-27
(8 days – English)
SSP Specific operation in mobile environment
3FL11036ABAA Lannion 28 03
(5 days – English)
OMC-CS R3.5 – Administration O n r e q u e s t o n l y
3FL12142ADAA Lannion
(4 days – English)

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 2008 – 1st Semester

Module Title / Duration / Language Place January February March April May June

Alcatel 1000 – Niveau 1 - Exploitation & Maintenance Tronc Commun HC3.3

Alcatel 1000 MM E10 - Description du système
3FL10817ACAA Lannion 12-14
(3 jours – Français)
Alcatel 1000 MM E10 - Maintenance du
3FL10818ACAA système Lannion 15-26
(8 jours – Français)
Alcatel 1000 MM E10 - Exploitation du
3FL10819ACAA Lannion 27 06
système - (9 jours – Français)
Alcatel 900 NSS – Niveau 1 - Description, Maintenance et Exploitation UMAX
Introduction aux réseaux Alcatel GSM
3FL10471ABAA Lannion 09-11
(3 jours – Français)
Description HLR et RCP
3FL10847ABAA Lannion 12-13
(2 jours – Français)
Alcatel 1300 OMC-CS R3.5 Prise en main de
3FL12141ADAA l’interface utilisateur Lannion 16
(1 jour – Français)
Maintenance des équipements HLR et RCP
3FL10848ACAA Lannion 17-20
(4 jours – Français)
Exploitation HLR et RCP 23/06 -
3FL10849ACAA Lannion
(8 jours – Français) 02/07
Exploitation SSP spécifique en
3FL11036ABAA environnement mobile Lannion 03-09/07
(5 days – English)
OMC-CS R3.5 – Administration O n r e q u e s t o n l y
3FL12142ADAA Lannion
(4 jours – Français)
Alcatel 900 NSS – Changes from R6E/U1x Umax, Expert level and HC3.1 to HC3.3
R6e/U1x to Umax EP3 Enhancements
3FL12388ABAA Expert level Lannion O n r e q u e s t o n l y
(7 days – English)
Description of HC3.1 to HC3.3 and 8362M
3FL11866AAAC changes Operator level Lannion O n r e q u e s t o n l y
(1 day – English)
Alcatel 900 NSS – Level 2 - Network Performance Analysis in the PLMN / Umax
E10 SSP Quality of Service
3FL10703AAAA Lannion 31 03
(4 days – English)
HLR and RCP Quality of Service
3FL11001ABAA Lannion 04-09
(4 days – English)
Alcatel 1342 QOSAC tool (R2.1)
3FL12391ACAA operation and administration Lannion 10-11
(2 days – English)
Analyzing NSS signalling with the
3FL10132ACAA protocol analyzer Lannion O n r e q u e s t o n l y
(5 days – English)
Alcatel 900 NSS – Level 2 Advanced Maintenance / Umax – HC 3.3
Alcatel 1000 MM E10 – Advanced maintenance
3FL11013AAAA Lannion O n r e q u e s t o n l y
(10 days – English)
RCP and HLR advanced Maintenance (R6) O n r e q u e s t o n l y
3FL11000ABAA Lannion
(5 days – English)
Alcatel 900 NSS – Level 2 – Administration of the PLMN functions / Umax EP 5
RCP & HLR data administration
3FL10992ACAA Lannion O n r e q u e s t o n l y
(2 days – English)
PLMN setting in RCP and HLR O n r e q u e s t o n l y
3FL10993ABAA Lannion
(4 days – English)
Call processing in the PLMN
3FL10994ACAA Lannion O n r e q u e s t o n l y
(3 days – English)
Inter-PLMN agreements administration
3FL10995ACAA Lannion O n r e q u e s t o n l y
(3 days – English)

All rights reserved © 2008, Alcatel-Lucent Page 16/26

 2008 – 1st Semester

Module Title / Duration / Language Place January February March April May June

Subscriber supplementary services in the

3FL10999ABAB PLMN Lannion O n r e q u e s t o n l y
(2 days – English)
Circuit switched data transmission in the
O n r e q u e s t o n l y
3FL10996ABAA PLMN Lannion
(3 days – English)
Alcatel Evolium CSCN : CAMEL phase 1 and 2
3FL12842AAAA in RCP, HLR and SSP Lannion O n r e q u e s t o n l y
(3 days – English)
Alcatel Evolium CSCN : CAMEL phase 3
3FL12843AAAA in RCP, HLR and SSP Lannion O n r e q u e s t o n l y
(2 days – English)
Short-message service in the Circuit switched
3FL10998ABAA core network Lannion O n r e q u e s t o n l y
(2 days – English)

Subscriber Data Management

Module Title / Duration / Language Place January February March April May June

Alcatel 1430 ngHLR (R3.2) for beginners

1430 ngHLR description
3FL12263ABAA Lannion 18
(1 day – English)
1430 ngHLR maintenance
3FL12264ABAA Lannion 19
(1 day – English)
1430 ngHLR operation
3FL12265ABAA Lannion 20-26
(5 days – English)
Alcatel 1430 ngHLR (R3.2) for experienced trainees in HLR Legacy
1430 ngHLR description
3FL12263ABAA Lannion 21 10 19 23
(1 day – English)
1430 ngHLR maintenance
3FL12264ABAA Lannion 22 11 20 24
(1 day – English)
ngHLR operation and provisionning for
3FL13036AAAA experienced legacy HLR operator Lannion 23-24 12-13 21-22 25-26
(2 days – English)
Alcatel 1430 ngHLR Mass Management
3FL12990AAAA with Bulk XML Lannion O n r e q u e s t o n l y
(1 day - English)
Alcatel 1430 ngHLR : additional modules
Alcatel 1430 ngHLR Mass Management for
3FL12991AAAA Corba developper - expert Lannion O n r e q u e s t o n l y
(1 day – English)
Description of SIGTRAN and implementation
3FL12659AAAA in an ngHLR environment Lannion O n r e q u e s t o n l y
(1 day – English)
Alcatel 1300 XMC – R6.0
Alcatel 1300 XMC : User interface handling
3FL12934AAAA Lannion 29
(1 day – English)
1300 XMC System administration 14-15 17-18 19-20
3FL12935AAAA Lannion
(2 days – English)

All rights reserved © 2008, Alcatel-Lucent Page 17/26

 2008 – 1st Semester

GPRS

Module Title / Duration / Language Place January February March April May June

IP Technology – IP PREREQUISITES to R2.3 & U3.1

Basic practice on IP for Alcatel Networks
3FL11578ABAA Lannion 11-15 12-16
(5 days- English)
Advanced practice on IP for Alcatel Networks
3FL11577ABAA Lannion 18-22 19-23
(5 days- English)
Alcatel 1000 GPRS U3.1 – i-GGSN Included
Introduction to GPRS/EGPRS
3FL10472ACAA Lannion 25
(1 day – English)
UMTS Presentation
3FL10378ABAA Lannion 26
(1 day – English)
PSCN U3.1 Functional Description
3FL12240AAAA Lannion 27-28
(1,5 day – English)
PSCN U3.1 Overview of the security solution
3FL12280AAAA for the PSCN Lannion 28
(0,5 day – English)
Alcatel 1300 XMC : User interface handling
3FL12934AAAA Lannion 29
(1 day – English)

PSCN U3.1 Operation of PSCN Servers

3FL12244AAAA Lannion 03-05
(3 days- English)
PSCN U3.1 SGSN Operation and Configuration
3FL12241AAAA Lannion 06-11
(4 days – English)
Alcatel i-GGSN R2.6
3FL12063ABAA Lannion 12
(1 day – English)
Alcatel i-GGSN Configuration & Service
3FL12064AAAA Provisioning Lannion 13-18
(4 days – English)
Alcatel 8965 Charging Gateway: operation
3FL11934AAAA & administration Lannion 19-20
(2 days – English)
PSCN U3.1 Operation of PSCN firewalls
3FL12281AAAA Lannion 21-24
(2 days – English)
Alcatel 1000 GPRS R2.3 operation
Introduction to GPRS/EGPRS
3FL10472ABAA Lannion 26
(1 day – English)
PS-CN R2.3/U2 - Product Description
3FL10710ABAA Lannion 27-28
( 2 days - English)
OMC-PS - Use of the platform
3FL10734ABAA Lannion 29
(1 day –English)
Operation on PSCN Backbone Servers
3FL12244AAAA Lannion 30 03
(3 days – English)
R2.3/U2: SGSN server operation
3FL11570ABAA Lannion 04-10
(4 days – English)
A7720 iGGSN R2.6 Product Description
3FL12063ABAA Lannion 11
(1 day – English)
iGGSN R2.6 Configuration & Service
3FL12064ABAA Provisioning Lannion 12-16
(2 days – English)
Alcatel 8965 Charging Gateway: operation &
3FL11934ABAA administration Lannion 17-18
(2 days – English)
OMC-PS - Administration and maintenance
3FL10735ABAA Lannion 19-20
(2 days – English)

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 2008 – 1st Semester

New Products : IMS

Module Title / Duration / Language Place January February March April May June

Alcatel 5350 IMS Service Development

Alcatel 5350 IAS Proxy Platform 3.3
3FL12672ACAA Description and Operation Lannion 04-05 02-03
(2 days – English)
Alcatel IMS Services Development
3FL12478ABAA Lannion 06-08 04-06
(3 days – English)
Alcatel 5350 IMS Services
Alcatel 5350 IAS Proxy Platform 3.3
3FL12672ACAA Description and Operation Lannion 11-12 09-10
(2 days – English)
Alcatel 5350 IAS Proxy Platform 4.0
3FL12673ACAA Administration and Maintenance Lannion 13-14 11-12
(2 days – English)
Alcatel-Lucent 5410 XDMS 4.0
3FL12961AAAA Description, Administration and Operation Lannion 15 13
(1 day – English)
Alcatel 5350 IAS Presence enabler 4.0
3FL12674ACAA Description, Administration and Operation Lannion 20 18
(2 days – English)
Alcatel 7720 ABN
Alcatel 5350 IAS Proxy Platform 3.3
3FL12672ACAA Description and Operation 10-11 23-24
(2 days – English)
Alcatel 5350 IAS Proxy Platform 3.3
3FL12680ABAA Description and Operation 12-14 25-27
(3 days – English)

MULTIMEDIA & PAYMENT

Module Title / Duration / Language Place January February March April May June

Alcatel 8690 - Open Services Platform R2.3 HP IN Platform advanced operation

OSP R2.3.08.Y IN Platform advanced
3FL11565AAAA operation Lannion O n r e q u e s t o n l y
(8 days – English)
Alcatel 8690 - Open Service Platform R2.3 SUN - IN Platform operation
Presentation of the IN Network
3FL11471AAAA and Alcatel 8690 Lannion 08 19 20
(1 day – English)
Alcatel 8690 OSP - Description
3FL11472AAAA Lannion 09-10 20-21 21-22
(2 days – English)
Alcatel 8690 – SUN – OPEN Services Platform
3FL12102AAAA Operation Lannion 11-18 22-29 23-30
(6 days – English)
Alcatel 8690 - Open Services Platform R2.3 SUN - IN Platform advanced operation
OSP R2.3 Platform Advanced operation
3FL12618AAAA (Sun release) Lannion 04-13 17-27 18-27
(8days – English)
Alcatel 8690 - Open Services Platform R2.3 SUN - IN Platform advanced operation - DELTA HP => SUN
OSP R2.3 advanced operation :
3FL12635AAAA delta SUN Lannion O n r e q u e s t o n l y
(3 days – English)

All rights reserved © 2008, Alcatel-Lucent Page 19/26

 2008 – 1st Semester

Module Title / Duration / Language Place January February March April May June

Alcatel 8690 – SIGTRAN Description

Alcatel 8690 SIGTRAN Description O n r e q u e s t o n l y o r v i a I n t e r w i s e
3FL13936AAAA Lannion
(1 day – English)
Alcatel 8690 OSP R2.4 Platform Operation
Alcatel 8690 OSP 2.4 Platform
3FL12776AAAA Description Lannion 18-19 14-15 26-27
(2 days – English)
Alcatel 8690 OSP R2.4 Core
3FL12778AAAA Platform Operation Lannion 20-25 16-21 28 02
(5 days – English)
Alcatel 8690 OSP2.4 SS7 Ulticom
3FL12614AAAA Interface Service Lannion 26 22 03
(1 day – English)
OPEN - A8690 OSPR2.4 ADVANCED PLATFORM OPERATION - A08-1
Alcatel 8690 OSP 2.4 Advanced
3FL12930AAAA Operation Lannion 02-10
(7 days – English)
Alcatel 8686 - Specialized Resource Point 4.1.2 - Description & operation
Alcatel 8686 SRP 4.1.2 Description and
3FL12412AAAA Operation Lannion O n r e q u e s t o n l y
(4 days – English)
Alcatel 5326 – Charging Proxy 1.3 Description, Operation & Administration
Alcatel 5301 Proxy Platform 3.1 Description,
3FL12256ABAA Operation and Administration Lannion O n r e q u e s t o n l y
(4 days – English)
Alcatel 5326 Charging Proxy 1.3 Description,
3FL12261ABAA Operation and Administration Lannion O n r e q u e s t o n l y
(3 days – English)
Alcatel 8686 - Specialized Resource Point 5.0 - Description & operation
Alcatel 8686 SRP 5.0 Description and
3FL12682AAAA Operation Lannion 28 01 03-07
(5 days – English)
Alcatel 8684 - Short Message Service Center 4.1 – Description Operation and Administration
Alcatel 8684 SMS-C 4.1 Description,
3FL12688AAAA Operation and Administration Lannion O n r e q u e s t o n l y
( 4 Days - English)
SMSC4.2 Description, Operation and Administration
SMS-C 4.2 Description, Operation
3FL13109AAAA and Administration Lannion 03-06 19-22
(4 days – English)
Alcatel 8683 VMS 5.0 Description, Operation, Administration and Maintenance
Alcatel 8683 VMS5.0 Description
3FL12221ACAA and Basic Operation Lannion 18-22 21-25
(5 days – English)
Alcatel 8683 VMS5.0 Administration
3FL12222ACAA and Maintenance Lannion 25-27 28-30
(3 days – English)

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 2008 – 1st Semester

NEW : VIA INTERWISE

Interwise is a tool used for virtual class.

Duration
Module Title / Duration Starting day
(CET Time)

OPEN / INTERWISE: SIGTRAN M3UA Description and Trace Analysis - A08-1

SIGTRAN M3UA Description and Trace
3FL12936AAAA 14/01 14:00 – 17:00
Analysis - Part 1

3FL12936AAAA SIGTRAN M3UA Description and Trace Analysis - Part 2 15/01 14:00 – 17:00

OPEN / INTERWISE: SIGTRAN M3UA Description and Trace Analysis - A08-2

3FL12936AAAA SIGTRAN M3UA Description and Trace Analysis - Part 1 18/02 14:00 – 17:00
3FL12936AAAA SIGTRAN M3UA Description and Trace Analysis - Part 2 19/02 14:00 – 17:00
OPEN / INTERWISE: SIGTRAN M3UA Description and Trace Analysis - A08-3
3FL12936AAAA SIGTRAN M3UA Description and Trace Analysis - Part 1 14/04 14:00 – 17:00
3FL12936AAAA SIGTRAN M3UA Description and Trace Analysis - Part 2 15/04 14:00 – 17:00
OPEN / INTERWISE: SIGTRAN M3UA Description and Trace Analysis - A08-4
3FL12936AAAA SIGTRAN M3UA Description and Trace Analysis - Part 1 09/06 14:00 – 17:00
3FL12936AAAA SIGTRAN M3UA Description and Trace Analysis - Part 2 10/06 14:00 – 17:00
OPEN / INTERWISE: ICC4.5.2 MOBILE part GENERAL DESCRIPTION - A08-1
Alcatel 8610 Instant Convergent Charging 4.5 for OSP 2.4
3FL12788AAAA 28/01 14:00 – 17:00
General Description - Part1
Alcatel 8610 Instant Convergent Charging 4.5 for OSP 2.4
3FL12788AAAA 30/01 14:00 – 17:00
General Description - Part 2
OPEN / INTERWISE: ICC4.5.2 MOBILE part GENERAL DESCRIPTION - A08-2
Alcatel 8610 Instant Convergent Charging 4.5 for OSP 2.4
3FL12788AAAA 11/02 08:30 – 11:30
General Description - Part1
Alcatel 8610 Instant Convergent Charging 4.5 for OSP 2.4
3FL12788AAAA 13/02 08:30 – 11:30
General Description - Part 2
OPEN / INTERWISE: Alcatel 8618 Instant Rating Engine 2.6.2 Description - A08-1
3FL13092AAAA Alcatel 8618 Instant Rating Engine 2.6.2 Description - Part1 04/02 14:00 – 17:00

3FL13092AAAA Alcatel 8618 Instant Rating Engine 2.6.2 Description - Part 2 06/02 14:00 – 17:00
OPEN / INTERWISE: Alcatel 8618 Instant Rating Engine 2.6.2 Description - A08-2
3FL13092AAAA Alcatel 8618 Instant Rating Engine 2.6.2 Description - Part1 15/02 08:30 – 11:30
3FL13092AAAA Alcatel 8618 Instant Rating Engine 2.6.2 Description - Part 2 19/02 08:30 – 11:30
OPEN / INTERWISE: Alcatel 8670 Mobile Interactive TV 2.1 Solution Description - A08-1
3FL13033AAAA Alcatel 8670 Mobile Interactive TV 2.1 Solution Description - Part1 15/01 08:30 – 11:30
3FL13033AAAA Alcatel 8670 Mobile Interactive TV 2.1 Solution Description - Part 2 17/01 08:30 – 11:30

All rights reserved © 2008, Alcatel-Lucent Page 21/26

 2008 – 1st Semester

GENERAL INFORMATION USEFUL INFORMATION

Registration to a training delivered by Alcatel-Lucent Courses Training Hours:
University implies customer acceptance to the sales
conditions. Open courses schedule is given as an Monday to Friday: 9:00 AM to 5:00 PM.
indication. Alcatel-Lucent University can modify them at
any time in function of its activity.
Your Contact :
Welcome Lannion : Jeannette Briand
A new edition, taking into account planning modifications
of courses (cancellation, postponement or addition of +33 (0)2 96 04 72 72
session) will be diffused on request near Contact Center. Welcome Ormes :
+33 (0)2 38 74 39 45
How to Register? Welcome Marcoussis : Didier Bourotte
+33 (0)1 30 77 72 72
Customers: Your Alcatel-Lucent usual contact knows your
training needs. He will proceed to your registration with
the contact center. Contact Center:
+33 (0)2 96 04 88 88
Employees: The LMS (Learning Management System) is a mailto:alul.contact@alcatel-Lucent.fr
tool that allows you to select training and to register to
the course yourself.
The address: https://aww-elearning.alcatel.com/

One Contact : alul.contact@alcatel-lucent.fr

Tel: +33 (0)2 96 04 88 88

LANNION
Alcatel-Lucent University
4, rue Louis de Broglie – BP 50444
22304 Lannion Cedex - France

MARCOUSSIS
Alcatel-Lucent University
Route de Nozay
91460 Marcoussis - France

ORMES
Alcatel-Lucent University
Avenue Charles de Gaulle
45915 Ormes - France

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 2008 – 1st Semester

EXTRACT OF CONDITIONS OF SALE

1. TRAINING PROPOSALS
Validity
A training proposal remains valid for a period of two weeks during which the customer's formal agreement must be received. After this period,
Alcatel-Lucent University - Lannion reserves the right to reassign the committed resources without notification.
Acceptance
The customer must issue its formal acceptance in writing within the two-week period by returning the quotation signed and bearing the term
"Accepted", or by e-mail. This acceptance relates to all the contract information in the proposal (course, location, dates, duration, price, number
of trainees).
Order - customers outside Alcatel-Lucent
A purchase order must be sent to Alcatel-Lucent University - Lannion at least three weeks before the beginning of the course. Confirmation is sent
to the customer after receipt of the order. If the order is not received within the specified period, Alcatel-Lucent University - Lannion reserves the
right to cancel the training proposal.
Order – customers inside Alcatel-Lucent
A budget number (section or OTP number) must be sent to Alcatel-Lucent University - Lannion at least three weeks before the beginning of the
course. A confirmation is sent to the customer after receipt of the budget number. If the budget number is not received within the specified
period, Alcatel-Lucent University - Lannion reserves the right to cancel the training proposal.

2. CANCELLATION TERMS*
• Cancellation by the customer
The customer may cancel an order without penalty up to three weeks (21 days) before the date on which the course begins.
In the event of cancellation between three weeks (21 days) and one day before the date on which the course begins, a penalty of 75% of the fees
will be billed, with a maximum of 15 days' fees for long term courses (courses over than 15 days).
If there is no attendance at the beginning of the course, a penalty of 100% of fees will be billed, with a maximum of 15 days' fees for long term
courses.
• Cancellation by Alcatel-Lucent University Lannion
Alcatel-Lucent University Lannion may cancel or defer an OPEN course without compensation up to three weeks before the date on which the
course begins..

3. PREREQUISITES AND OBJECTIVES

The trainees must have the level of prerequisite knowledge specified on the course data sheets. If there is too great a gap between the expected
prerequisites and the actual level, Alcatel-Lucent University - Lannion may have to propose a modification of the planned course.
Trainees must have read the course data sheets and the objectives of the course before training begins. It is the customer's responsibility to ensure
that the trainees receive the course data sheets. Alcatel-Lucent University - Lannion cannot be held responsible for any discrepancy between what
the trainees expect and the written objectives.

4. LIABILITY
Alcatel-Lucent University - Lannion provides supervision and assistance for the trainees attending courses given in its locations at Lannion,
Marcoussis or Ormes, and certain specially requested services (meeting at the airport, local transport, etc.). The management and supervision of
trainees outside course hours (evenings, weekends) are in no circumstances the responsibility of Alcatel-Lucent University - Lannion.
If a trainee or group of trainees should behave incorrectly, Alcatel-Lucent University - Lannion may be required to interrupt the service, without
any compensation or allowance being payable to the customer.

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 2008 – 1st Semester

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 2008 – 1st Semester

Alcatel-Lucent University Lannion

4, rue Louis de Broglie – BP 344

22304 Lannion Cedex – France

Contact Center Tel : +33 (0)2 96 04 88 88

Email : alul.contact@alcatel-lucent.fr

All rights reserved © 2008, Alcatel-Lucent Page 25/26

webaul.ln.cit.alcatel.fr