Documente Academic
Documente Profesional
Documente Cultură
INTRODUCTION
1.1 Introduction
Management of Stress among Working Women with Visual Impairment” encompasses primarily
to study the stress levels and controllability over stress situations encountered by Working
Women with Visual Impairment (WWVI) in their daily routine. This research study further
analyzes the efficacy of Positive Behaviour Therapy (PBT) in reducing stress levels of WWVI
The World Health Organization (2000) indicated that an estimate of 40 million persons
in the world today are blind and that there are over 150 million persons worldwide have visual
disability, which requires some form of specialized devices. Dandona & Dandona (2001) stated
that “Women account for 64.5 percentage of the entire population with blindness in the world”.
Women with disabilities, irrespective of their nature of disability are considered to be the
most marginalized assemblage in the Indian society. They are deprived of political, social,
economic and health opportunities. The problems of women with disabilities become very
complex with other factors such as social stigma and poverty. They have been largely neglected
when it comes to research, state policies, the disability and the women’s movements and
rehabilitation programmes, and this has become widely accepted fact in the recent years. Also,
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due to numerous societal standards, they continue to be left out of the decision-making
processes. This reality is especially true of women with disabilities in culture where the role of
the wife and the mother is considered to be the primary role of the female and income generation
through employment ventures holds only the secondary consideration. Although this may seem
to be of minor importance that the pattern of ignoring and isolating disabled women is repeated
throughout the national and international publications and even in websites of people with
For majority of the people, employment is considered to be a major life activity that
enhances the quality of life, offers financial self-determination, improves self-esteem, giving
feelings of contributing to the society and offers general life satisfaction. This is also true for
WVI (Women with Visual Impairment) where employment is an essential factor in the gaining
of independence, achieving social inclusion and ensuring equal participation in all aspects of life.
Thus, gainful employment is an important means of promoting the social integration of WVI.
Women in general face discrimination in employment and for WVI, this discrimination is
far greater. In situations where there are high employment opportunities, the remunerative work
tends to be severely limited. When they do find jobs, they receive considerably lower wages. For
instance, even for an industrialized country, studies have shown that a WVI working full-time
earns only fifty six percent of the salary of a full –time employed man with disability. In fact
WVI earn the lowest wages compared to men with disability or women without any disability
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1.5.2 Inaccessibility to Physical Environment
In addition to the prejudice and discrimination barrier, the inaccessibility of the physical
environment (e.g., buildings, roads, and transport, toilet facilities) is a serious obstacle to WVI
working outside their homes. For instance, WVI to cope with difficulty of using the public
transport, they wake up early in the morning, to board themselves in the public transport
comfortably. They also leave their offices very late in order to avoid fighting for buses.
However, it is not safe for them to walk very early in the morning or at night as they may be
endangered to issues pertaining to abuse, sexual harassment and violence ( Rumrill, et al, 1997)
most of WVI. Examples of piece work by them include labour-intensive and poorly paid
activities such as weaving, sewing, basket-making, the assembling of toys and production of
handicraft items. Due to extreme mobility limits them suffer from obtaining raw materials and
marketing their product themselves, the materials are delivered to their homes and finished
products are collected by the agents. There is no legal or social protection. WVI may be exposed
to unsafe materials and subjected to excessive hours of work under harsh conditions. Even where
WVI have jobs, their rights as workers may be overlooked. Faced with discrimination, denial of
job opportunities and they may be forced to endure oppressive working conditions.
Despite the most optimistic outlook for change in employment opportunities for WVI, the
present reality is the best hope for the productive work enforces to lie on self-employment or
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In the working sectors whether Government or private institutions they face instances
such as inaccessibility to special aids and assistance. They are not facilitated with writing devices
such as writing frames with stylus, braillers, computers, printers, papers or even the essential
working aids. They have to buy for themselves; some of the tools like braillers are very
expensive and it is difficult for an individual to buy them on their own. Even if they own, the
service centers for such is not the vicinity of their residence or town. Lack of assistive devices
for WVI in working areas is a serious problem and it causes to work under very difficult
In corporate sectors like men, most of WVI are not promoted to senior positions, even
after updating their qualification. In some instances WVI have struggled by them to advance and
some of them managed to get higher education. Despite these efforts and meeting all
qualifications to get a senior post they were not promoted. Most MVI are also denied for going
on official missions, educational opportunities and training. This limits the chances of
progressing and is also an obstacle in securing senior positions ( Gilbride, et al, 2000)
The attitudes prevailing in the work place too proves to be a stressful for WVI. Certain
institutions and departments are not interested in employing those women. This is because they
are presumed to be delicate, dependent not capable of working hard; they need maternity leave
and child care in addition to their disability. Others think it is difficult, burden and expensive to
work with disabled women. This causes employers to lose interest in employing them. Due to
these reasons when WVI appears for an interview, she is not considered for the post. Some of
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them are not even interviewed; instead they are given excuses by the interview panel and
informed to leave. Hence the negative attitude of employers and heads of departments have a
great impact on WVI who attempt to secure employment in government sectors. Some WVI lose
interest and hope for securing jobs in the private institutions. They become tired of
embarrassment they face in interviews and job situations (Lola Manson, 2003)
WVI, especially from the rural areas, are likely to be left out of family interactions and
community activities. In addition they are exposed to social stigma and stereotyping within their
communities, which lead them to feel devalued, isolated and ashamed (Curry, et al, 2009)
Incest is very common in India, WVI are the easy prey of exploitation within the family.
Abandoning WVI is another issue that needs strengthening. The measures required are to prevent
abandoning by creating awareness and to improve homes for them, which are often the centers of
exploitation. At the individual level WVI need personal assistance in various matters, including
walking to and from the office and their regular course of work. The Government is not assisting
people with visual impairment by providing personnel and assistants. They are therefore required
to pay those assistants from their own pockets. Some of them decided to use their relatives to
assist them, but again most of them have experienced problems and sometimes this result in
In India, where marriage is traditionally arranged by families, people with disabilities are
not considered ‘marriage material’ particularly if they are women. Beliefs about the cause of
disability enter the picture when a person’s ‘marriageability’ is considered and when marriage
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negotiations are undertaken. The fate model of disability is quite popular in India. Needless to
say, there are different standards for women and men with disabilities when it comes to their
‘eligibility’ for marriage. If they are considered to be marriageable, they have to undergo the
humiliation of being ‘checked out’ by families of prospective spouses and ‘rejected’ time and
again. There is also an overriding fear that people (especially women) with disabilities will also
WVI or Women with other disabilities were rarely considered to be suitable candidates
for marriage, and that, the divorce rate is higher among women who become disabled than that of
their male counterpart. Most of the married WVI are married to VI spouse or spouse with other
disability and are incidentally married to the sighted person pertaining to education and income
variables. While we may not go as far as to suggest that WVI prospects for marriage is almost
nil, as stated by Boylan (1991), one would have to agree that there are some similarities between
the allusions made is that most of the women are not in any form of relationship. There are few
women who were divorced; however no information was evident that could attribute this to the
onset of blindness or visual impairment, the rest of them was confined to stay single or living
When a woman without any disabilities decides to have a child, her friends, family and
doctor will often support her in her decision but women with disabilities often has different
experience. Society thinks that women with disability of any nature cannot be a good mother. If
she cannot fulfill some day-to-day functions without assistance, she may be seen as depriving her
child of a “normal “life. A Woman with disability may be discouraged from having a child. In
fact, some doctors and counselors will suggest aborting the fetus, to sterilize herself or giving up
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When a WVI becomes pregnant and when she starts nursing her baby, she needs more
assistance than usual. She needs a personal assistant to help her in the course of work and also
she needs someone who will be taking care of her baby. At this stage WVI experience a lot of
challenges which impact on their employment opportunities. They are denied official missions,
training and educational opportunities because they are considered very costly. If she is allowed
to go on an official mission, it means she has to go with two assistants. One who needs to take
care of her baby and the other to assist her in the course of her work and guiding her to and fro
from the office, reading for her if her documents is not in Braille or on audio tapes. The system
therefore escapes payment of assistants for WVI by simply denying her the right for training in
There is strong evidence that the incidence of the health problems is high among welfare
recipients (Danziger, Carlson, and Henly, 2001; Siefert et al, 2001; Monotoya et al, 2002), and
that some of this risk is related to the stress of the overt (Schulz et al, 2000). Health problems can
become barriers to leaving poverty (Kneipp 2000, Danziger, Kalil and Anderson 2000; Howitz
and Keker, 2001). Depression, especially, can become a barrier to economic self-sufficiency
(Lehrer, Crittenden and Norr, 2002). Contrary to the expectations, employment has not been
shown to improve the health of single mothers (Baker and North, 1999).
Access to health care is another major issue. WWVI do not have any health insurance
themselves. Studies revealed that most of them have reported problems with access to health
care. Some had been denied medical assistance and only few mentioned the option of getting
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health insurance through their jobs or through their partner’s employment. The position does not
remain the same for WVI when working in private sectors or on daily wage basis. They are
prone to express a fear of losing their coverage, since most of their valuable job opportunities do
not offer health insurance. As their earnings increase, they no longer eligible for certain
programs sudden loss of such supports put them to depression and post-traumatic stress issues
The United Nations Convention on the Rights of People with Disabilities (UNCRPD) was
adopted in 2006 is a landmark convention which, for the first time in history, talks about the
concerns and issues of people with disabilities at a global forum. Article 16 highlights the aspect
of Freedom from exploitation, violence and abuse and holds the state responsible to prevent all
forms of exploitation, violence and abuse by ensuring state support and assistance to people with
disabilities. There have been numerous reported cases of sexual abuse and exploitation of WWVI
(Working Women with Visual Impairment) and possibly an equal if not greater number of
The transition from education to the workforce is perhaps one of the biggest challenges
faced by WVI, and the society discriminations should not come as a surprise especially in the
labour market where the order of the day is the maximization of utility. Although the government
intervenes and labour laws are constantly being updated; preconceptions, presuppositions, biases
and prejudices still have their way in the work domain (Laura Hershey, 2001)
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It is worth noting that some WVI have been giving up their employment opportunities
because they are tired of discrimination that was shown to them when they went to report to their
duty stations. Some of them even decide to leave aside their professional careers and become
1.5.9.4 Burnout
The frequent outcome of the stress experienced by the individuals at work place is burn
out. Burnout has been defined as a syndrome with three dimensions – emotional exhaustion,
depersonalization and lack of personal accomplishment – that usually occurs among those who
work with people. Emotional exhaustion in the profession happens, when the WVI has a feeling
of tiredness and fatigue and that develops when the emotional energies are drained. As a result
WVI are unable to give their best as they once could or conceived to be performed well.
Depersonalization or cycnism occurs when they do not have positive feeling with their co-
workers and it usually develops in response to over load exhaustion (Leiter & Maslach, 2004).
The lack of personal accomplishment occurs when WVI feel that they no longer help themselves
to learn and grow. In other words their feelings of competence and successful achievement in
relation to their aims and aspirations decrease. Among the three dimensions, emotional
exhaustion represents the basic experience of an individual stress. Thus WWVI in different
constraint or demand related to what an individual desires and how the outcome is perceived by
an individual to be both uncertain and important. No one’s life is free of stress ( Turner R.J and
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Lloyd D.A, 1999). Regardless of how sensible, intelligent or privileged WWVI are, they will be
challenged at times by frustration, changes and conflicts. Stress emerges from negative as well as
Stress can cause fatigue, chronic headaches, irritability, changes in appetite, memory loss,
low self esteem, withdrawal, tooth-grinding, cold hands, high blood pressure, shallow breathing,
nervous twitches, lowered sexual drive, insomnia or other changes in sleep patterns, and/or
gastro-intestinal disorders. Other typical symptoms include weight loss, digestive problems, skin
coloration & feeling overly emotional. Stress, thus creates an excellent breeding ground for
The major stress points that may induce debilitating effects are as follows:
Change: Inflexible attitudes, adherence to strict values and routines, as well as fear of the
unknown, can create undue stress when change challenges one to take risks and to be adaptable.
Performance: Thriving on stress connected with the challenge of physical performance or a test
of one’s skills. This is healthy, provided that one must remain confident, and use up the energy
Anxiety and fear: negative anticipatory emotions may prolong or amplify the arousal caused by
actual events. They may also gear you up to confront situations that never occur. Psychological
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Boredom: lack of stimulus or interest at work, unemployment, or retirement may create
depression, apathy, and stress. Doubts as to whether one individual is needed or valued can lead
Grief: Bereavement of loss of partner through divorce or separation can have a deep, prolonged
psychological effect. If grief and anguish remain unresolved, suppressed or unrecognized they
Stress can be either acute or long term. Long term stress is particularly dangerous. A state
of continual stress eventually wears out the body. Because of its effect on immune response,
stress increases susceptibility to illness and slows healing (Davis et al, 2000). According to
Nervous reflexes: biting nails, clenching fists, clenching jaw, drumming fingers,
grinding teeth, hunching shoulders, picking at facial skin, picking at skin around finger
Stress related illnesses: Asthma, back pain, digestive disorders, headaches, migraines,
Behaviour: aggression, disturbed sleep patterns, doing several things at once, emotional
outbursts, leaving jobs undone, overreactions, talking too fast or too loud.
affects both individuals and organizations. It has become a major contributor to health and
performance problems of individuals and unwanted occurrences and costs for organization.
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Stress can result in a) absenteeism b) turn over c) reduced job involvement d) job dissatisfaction
Stress is one of the major problems affecting people in the modern society. It has serious
and far reaching negative consequence to become a biggest hazard for mental and physical health
of human life. Hence it is essential to help individuals by training them how to manage or deal
with their stress…. A certain amount of stress provides stimulation, but prolonged, unmanaged
stress can cause mental and physical damage in the person affecting his productivity and
performance. In such situation, stress management programs plays a significant role in helping
to adopt a practical approach to life’s problems because Stress is nothing but an attitude towards
Management of stress is a psycho educational program for dealing with stress in which
individuals are taught to become aware of their appraisal of stressful events (positive, negative,
surmountable, impossible) and to develop methods for more effective coping (e.g. managing
problems efficiently with less stress). Stress management interventions utilize a variety of
modification, cognitive behavior therapy, social support, emotional expressions and physical
activity (such as Yoga). Group and individual stress management interventions helps to improve
coping skills, increase self-confidence and reduce vulnerability to distress (Deborah and et al,
2003)
Hemalatha Natesan (2010) stated that the fast changing mechanized world, stress is
inevitable. People face stress in all phases of life. It is quite important to manage stress without
undergoing any serious physical or psychological damage. Positive Behaviour Therapy (PBT)
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has proved its effectiveness in enhancement of self-efficacy, emotional intelligence, well-being,
self –concept and academic achievement and in the management of stress, anger and anxiety (
Disability conditions have many implications in the lives of the affected women
individuals. They have direct and indirect impact on their psychological development as well as
conditions.
impact on the sociological factors such as family acceptance, social integration, etc.
emotional maturity and dependability will make them eligible for acceptance by
WVI are the most vulnerable group in the society. They are often under- educated,
untrained, unemployed and poor. They are victimized to unsocial incidences such violence,
harassment, tortures, rape and poor health conditions. They face many obstacles in their
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struggle for equality. Rehabilitation International factsheet (1997) states that “For women in
any society, having a disability signifies dependency, weakness, loss of status and relegation to
Although men and women with disabilities are subjected to discrimination because of their
gender and disability . Women who are blind or low vision must face the constant challenges
of psychologically and socially adjusting to their disability, adjusting to their spouse, in-laws,
children and co-workers in the working sectors. Adjustment is the process of responding to
life’s demands and stresses. The present day life pattern forces WWVI to face adjustments
The recent trend in education is that more women are receiving tertiary education than
male. The prevailing situation among persons who receive higher education subsequent to
becoming visually impaired is that the converse obtains; that is, more males are recipients of
higher education than females. High unemployment has been a problem, with which a number of
developing countries have to grapple. In more times than not, resources are so scarce that very
little is available to facilitate the generation of employment opportunities. Often times, people
have to create their own employment in order to survive. Given this situation, one can imagine
how difficult it would be to obtain gainful employment in these circumstances and it would be
even more so for persons who are considered to be different by virtue of the fact that they have a
Women who are blind or visually impaired tend to experience “double negative” public
attitudes, meaning they are subject to stereotypes about people with visual disabilities and public
stereotypes regarding gender. Women who are blind or visually impaired reported being
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underestimated in terms of job skills (Corn, Muscella, Cannon & Shelper, 1985). Employers
also harbour unfounded fears of higher accident rates, poor punctuality, increased costs, poor
According to Crowd (2003) in discussing about the various studies related to psycho
social health conditions and well-being of women with disabilities has highlighted the following
aspects:
Stress constitutes more of a problem for women with disabilities than for non-disabled
women.
Many women with disabilities reported problems with stress. One study suggested that
elevated stress levels were related to architectural barriers in the home and employment
services.
According to one analysis, the more functional limitations a woman had the more likely
she reported having difficulties with stress. This difficulty with stress seemed to be more
of a problem for working age women than for women over 45 years of age.
Women with disabilities who report a combination of social isolation, lack of social
support, pain, and experiencing abuse in the past year are more likely to report high
levels of stress. In addition, high levels of stress are linked with high levels of depression.
Like all women, women with disabilities are more likely than men to experience life
stress related to poverty, violence and other forms of victimization, and chronic health
problems.
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Women with disabilities are faced with stressors, such as the uncertainty of their
underlying health condition, barriers to health care, unemployment, and lower wages.
Other disability-related stressors include increased time and effort to accomplish basic
activities.
Although a few stress reduction interventions have been developed for people with
disabilities, until recently, little research has been conducted on the techniques for self-
There is a very famous saying, which says: he who feels it knows it. Leaders and persons
designing projects who subscribe to this saying will very often make an attempt to involve the
persons for whom the project was intended. In situations having to do with blind and visually
impaired women, however, the converse usually obtains. That is, blind and visually impaired
women are rarely ever consulted on matters having to do with themselves in general and they
almost never occupy leadership positions in organizations. So much so that none of the literature
consulted so far has really focused on blind and visually impaired women in leadership positions.
Webson, (1997) in support of this argument, made the point that organizations for blind people
all too often exclude them from decision-making. He further stated that “Blind women receive
the fewest opportunities and the least opportunity for regional interaction”
O.Toole (2001) in an article made the point that: Women with disabilities do the daily
work of keeping the mainstream disability organizations alive and functional, while fundraising,
organizing and networking to achieve opportunities and services critical for women with
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disabilities; however, they are less likely to be top leaders or to have a salaried position for their
work”
Women increasingly report more depressive symptoms than men through the life course
as their status positions widen. Divorce is also associated with depression, especially for women;
because of the financial strain it produces (Umberson, Wortman & Kessler, 1992). Woman is in
fair or poor health and does not have health insurance (The Lighthouse, Inc., 2003). Life events
and pressures of everyday life in work situation are prone to have forceful impact on health of
WWVI.
At this Juncture, the need to identify life events or environmental triggers has to be given
importance because early detection and control of the stressors help in preventing major
degenerative diseases. Stress will never be out of working women lives completely, nor do they
want it to be. There are some positive aspects of the stress that they can keep so that they can
energize, motivate and excite themselves. On the other hand, the negative aspects of the stress
they will be able to learn how to manage and/or do away with. This highlights the importance of
management of stress.
Although a few stress reduction interventions have been developed for people with
disabilities, until recently, little research has been conducted on the techniques for self-
management of stress specific for women with disabilities. One current study involves a stress
self-management program for women with physical disabilities. This program emphasizes goal
setting, problem-solving, and relaxation training (Crowd, 2010). Further many training is
available for general population whereas intensive training was not given / neglected for WVI
precisely.
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PBT is assumed to be one way of overcoming problems related to stress in the target
study group WWVI irrespective of national variations as it combines the Eastern Techniques of
Yoga and Western Techniques of Cognitive Behaviour Therapy. These techniques are easy to
follow and it certain to fit in this fast living world. According to Hemalatha Natesan (2010) BPT
is helpful in for person with problems such as fear, anxiety, anger, stress, inferiority, depression,
With these surface details a detailed study on management of stress among WWVI was
undertaken to find out the effect of PBT in influencing the WWVI to reduce their stress levels
and gain control over stress prone situations to promote the sense of worthy living and to set a
positive example of one, to acquire adjustment skills at par, to exercise one’s rights and duties
Visual Impairment
Blindness
According to PWD Act (1995) Blindness refers to a condition where a person suffers from any
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Total absence of sight; or
Visual acuity not exceeding 6/60 or 20/200 (Snellan) in the better eye even with
correction lenses; or
Low Vision
According to WHO (1992) “A person with Low vision is one who has impairment of
visual functioning even after treatment and/or visual functioning even after treatment and/or
standard refractive correction and has a visual acuity of less than 6/18 to light perception or a
visual field of less than 10 degrees from the point of fixation but who uses or is potentially able
The investigator selected both totally blind and low as samples following purposive
sampling technique.
In this study working women with visual impairment refers to women who are blind and
low vision in the age group of twenty years to sixty years working in the mainstream or
In this study the Government or Private sectors refers to institutions were WWVI are
temporarily employed as technicians, trainers, clerical staff, assistants, multi-task assistants, co-
Stress:
which require the individual to readjust the usual behavior pattern. It is also described as posing
threat to the quality of life as well as physical and psychological well-being (Kroemer, 2001)
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In this study the type of stress such as mild moderate and severe were taken into
Management of Stress:
health professional and others, which may help an individual to reduce their levels of stress,
provide positive feelings of control over one’s life and promote general well-being, for the
The Positive Behaviour Therapy (PBT) pertaining to the present study refers to the
intervention training package which combines the Eastern Techniques of Yoga and Western
Techniques of Cognitive Behaviour Therapy that is given to Working Women with Visual
Impairment. The Positive behavior Therapy focuses on five major strategies (Hemalatha
Relaxation Training, Directions, Auto Suggestion and Post Relaxation Suggestion given
Positive Image Therapy : is given to the participants who finds it difficult to face a
situation or a person
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Counseling : Comprises of techniques such as appealing to reason, Stopping negative
Assertiveness
and Laugh Therapy to help people to get rid off their tension and develop a cheerful state.
In this study the investigator followed all the five PBT strategies to overcome /reduce
Find out the level of stress before and after introduction of PBT.
Compare the pre and post-test mean scores of stress with respect to age, nature of
status, and employment sector, type of employment, marital status and violence
Examine the level of controllability over stress before and after introduction of PBT.
Compare the pre and post means of controllability over stress with respect to age, nature
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To study the influence of age, nature of impairment, educational qualification, income
status, employment sector, type of employment, marital status and violence encountered
on the level of controllability over stress at pre and post intervention separately
status, employment sector, type of employment, marital status and violence encountered
status, employment sector, type of employment, marital status and violence encountered
covariates
1.12 Hypotheses
The null hypotheses proposed for the present study are as follows:
There is no significant difference in the stress level before and after introduction of PBT
There is no significant difference in the pre and post mean scores of stress level with
respect to selected variables (age, nature of impairment and income status) before and
There is no significant difference in the level of controllability over stress before and
There is no significant difference in the pre and post mean scores of level of
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qualification, type of employment Sector, type of employment, income status, marital
and type of employment sector, type of employment, income status, marital status and
violence encountered on stress level by considering the respective pre scores as covariate.
type of employment Sector, type of employment, income status, marital status and
The scope of the study is very wide and are given below
This study promotes a change in the stereotypic attitudes of the society and should
The study anticipates self awareness among WWVI to know their potential to lead
healthy life with positive self-esteem and develop tolerance to face stress prone situations
incidences of burn out, lower job productivity and physical exhaustion at work place and
The outcome of the study is expected to increase the awareness of the stakeholders on the
potential abilities of WVI to make decisions in various sectors and acceptance of that
decision.
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This study ensures the need for facilitating training in personality development, work site
experiences and welfare issues pertaining to unique needs and to enhance positive
The total numbers of the participants are limited to 100 WWVI confined to
only.
This study is restricted to WWVI only and not with other disability.
very limited.
The researcher has organized the research study into five chapters and the details of the
WWVI, conceptual framework of the study, rationale of the study, statement of the problem,
operational terms used , objectives and hypothesis proposed, scope and de-limitations of the
study.
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CHAPTER II – This chapter deals with the review of literature pertaining to the major areas
CHAPTER III – In this chapter, the methodology employed for the study is explained with the
research design, sampling technique, research tools, implementation of PBT and data gathering
CHAPTER IV – Chapter IV provides the results under two sections and made interpretations
followed by discussion.
CHAPTER V – The major findings, discussion, Effectiveness of PBT and further suggested
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