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• Introduction to management systems and the process approach “They have helped us implement
• Presentation of the standard ISO 22301 and regulatory framework a comprehensive BCMS ... proud
• Fundamentals of Business continuity to say we have been
• Relevant Concepts & Definitions under ISO 22301 recommended for BCM
• Writing a business case and a project plan for the implementation of a BCMS certification ... I would have no
Day 2: Planning a BCMS based on ISO 22301 hesitation in recommending
other organizations to use their
• Definition of the scope of a BCMS
service in the BCMS domain”—
domain”
• Definition of BCM policy and objectives
Canon
• Development of a BCMS and business continuity policy
• Business impact analysis (BIA) and risk assessment
“Your professionalism and
• Case Study - Business Impact Analysis
• Case Study - Risk Assessment dedication to help us completing
Day 3: Implementing a BCMS based on ISO 22301 this project in a short time in 4
locations was the key to the
• Implementation of a document management framework success of it. I was impressed
• Developing business continuity processes with your professional level in
• Implementation of business continuity processes the BCM field and our teams
• Development of a training & awareness program and communicating about learned a lot from you”—
the business continuity
Amdocs
• Incident management and emergency management
• Roles, Dependencies & SLA's with external Vendors
Vendor & Service Providers
“Very effective consultants ...
• Operations management of a BCMS
they also understand Arabic
Day 4: Controlling, monitoring, measuring and improving a BCMS and internal audit
culture and customs”—NCB
customs”
• Controlling and Monitoring a BCMS Capital
• Development of metrics, performance indicators and dashboards
• Testing and Exercising “They are the masters in the
• ISO 22301 internal Audit ISO22301 and BS 25999… based
on our experience, we would
Day 5: BCMS and certification audit of a BCMS and Examination highly recommend any
organization to engage
• Management review of a BCMS Continuit and Resilience
Continuity
• Implementation of a continual improvement program towards putting in place a robust
• Preparing for an ISO 22301 certification audit
BCM program”—RR
program” Donnelley
• Recapitulation
• Certification Examination (2 hours)
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