Topics for exam

Chapter 1:

 Structured, unstructured, and semistructured decisions

 Why do we use computerized decision support system (DSS)?
 Business intelligence.
 Major elements of business intelligence architecture.
 The Gorry and Scott-Morton Classical Framework
 Computer Support for Structured, unstructured, and semistructured decisions
 Management science and Management support system

Chapter 2:

 New technologies to support decision making.

 Benefit and types of model.
 Briefly describe Simon’s four phases of decision making with example.
 How DSS technologies and tools can aid in each phase of decision making
 Decision making, problem solving

Chapter 3:

 Components of data management subsystem of a decision support system

 Capabilities and characteristics of a decision support system.
 Classification of DSS
 Components of user interface subsystem
 knowledge management subsystem , DSS hardware., DSS software,

Chapter 4:

 MSS mathematical model

 Components of decision support mathematical model with example.
 Define what it means to perform decision making under assumed certainty, risk and
uncertainty.
 Search approach.
 Different types of problem solving search methods.
 Simulation, decision table, MSS modeling with spreadsheet, simulation software.

Chapter 8:

 Data warehouse
 Types of data warehouses
 Component of data warehousing process.
 Steps of the ETL process.
 Characteristics of Data warehouse
 Types of web mining
 Association rule mining, web-based data warehousing, artificial neutral network,
expert system, real time data warehousing, text mining, turing test, neural computing.