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A STUDY ON HR PRACTICES IN BSNL

SPECIMEN QUESTIONNAIRE

Dear Sir / Madam,


I am carrying out this study in partial fulfillment of my MBA degree
course requirement. I would be thankful if you could fill up the
questionnaire given below.
All the information given by you will be kept confidential and used
only for my academic purpose.
Thanking you,
Project Guide : M. Bhuvaneshwari MBA., M.Phil., (PHD)
Yours Faithfully,
V.UDHAYA GEETHA

A. PERSONAL DATA :
1. Name :
2. Gender : a) Male
b) Female
3. Age : a) 20 and less than 20 yrs
b) 21 – 30 yrs
c) 31 – 40 yrs
d) 41 – 50 yrs
e) Above 50 yrs

4. Designation :
5. Department / Location :
6. Educational : a) No Formal Education
qualification b) Upto Higher Secondary level
c) Graduate / Diploma
d) Post – Graduate
e)Professional Degree
7. Experience in the
Organization : a) Below 5 Yrs
b) 5 – 10 Yrs
c) 10 – 15 Yrs
d) 15 Yrs and Above

8. Monthly Income : a) Rs. 7500 and less than Rs 7500


b) Rs. 7501 – Rs. 15,000
c) Rs. 15,001 – Rs. 22,500
d) Rs. 22,501 – Rs. 30,000
e) Above Rs. 30,000
9. Number of Dependents : a) One
b) Two
c) Three
d) Four
e) More than Four

10. Marital status : a) Married


b) Unmarried

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B. ANALYTICAL DATA
(Reporting On Current HR Practices)

10. Recruitment & Selection :


i. Does the Organization follows the sound recruitment Policy?
a) Yes b) No
ii. Do you have a Job Rotation Policy?
a) Yes b) No
iii. Does the Company have a Referral Scheme?
a) Yes b) No
iv. Is your organization conducts any tests for selecting candidates?
a) Yes b) No

v. If yes, state the type of test which is conducted?


a) Aptitude Test
b) Intelligence Test
c) Personality Test
d) Interest Test
e) Pschological Test

vi. What type of interview is conducted while selecting a


candidate?
a) Directive interview
b) Non- directive interview
c) Situational interview
d) Stress or Panel interview

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11. Training & Development :

i. Do you believe that your organization has adequate training


policy ?
a) Yes b) No
ii. Choose the training method which you believe that benefits
most in an organization?
a) On-Job-Training b) Off-Job-Training
iii. Does the training helps you to develop your skills &
knowledge?
a) Yes b) No
iv. What are the training programmes in your company?
a) TQM
b) Problem solving skill
c) Product training
d) Communication skill
e) Interpersonal skill

v. What types of training are conducted?


a) Technical
b) Leadership
c) Induction
d) All the above
e) Any other

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vi. How frequently are they conducted?
a) Once in 3 Months
b) Once in 6 Months
c) On yearly basis
d) On the basis of requirement

vii. Do you have consultants or outside trainers to conduct these


programmes?
a) Yes b) No

13. Promotion & Motivation:


i. The promotion is based on _______________
a) Ability & Capactiy
b) Performance on the job
c) Training & Development
d) Experience & Seniority
e) Professional qualification

ii. Do you think that promotion increases your responsibilities?


a) Yes b) No
iii. Does your organization motivates you in work?
a) Yes b) No
iv. Do you think that communication is an important factor in
motivation?
a) Yes b) No
v. Is communication is healthy to build employee relationship?
a) Yes b) No

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14. Performance Appraisal :

i. Is there any performance awards?


a) Yes b) No
ii. What is the frequency of the performance appraisal cycle?
a) Quartely basis
b) Half-yearly basis
c) Yearly basis

iii. Are you satisfied with the existing performance appraisal


system?
a) Yes b) No
iv. Do you have a variable pay policy like bonus, incentives &
stock options?
a) Yes b) No
v. If yes, what percentage of CTC is the variable pay?
a) 1% b) 2% c) 3% d) more than 3%

15. Benefits & Services :


i. Does your organization offer a pension or retirement savings
plan or profit sharing plan for employees?
a) Yes b) No

ii. Does your organization has a loan policy?


a) Yes b) No

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iii. If yes, mention the type of loan policy that you have?
a) Car loan
b) Housing loan
c) Education loan
d) All the above loan
iv. What are the conditions under which loan is given?

v. Leave Policy

a) What is the maximum number of days that can be carried over


into next year?

b) What is number of vacation days available after one year of


employment?

c) What is the maximum number of vacation days that can be


accrued?

d) What is the number of Sick days available after one year of


employment?

e) What is the number of personal days available after one year of


employment?

f) Is there any leave given for Professional Education?


a) Yes b) No

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vi Travel Allowance Policy
a) Is your organization has travel allowance policies?
a) Yes b) No
b) How does the travel policy work?

c) How much amount does the company provide for travel?


(Abroad / Domestic)

17. Retention:

i. Is there any retention programme in the company?


a) Yes b) No
ii. Does the company provide any retention bonus?
a) Yes b) No
iii. According to you, What is employee turnover rate?

18. Mention the areas in which you need a change in existing HR


practices?

THANK YOU FOR YOUR VALUABLE TIME!!!!!!

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