EXERCISE: COUNTRY ALIGNMENT (TEAM ZAMBIA)

ELEMENT OF FRAMEWORK RATING ISSUE(S) ACTION REQUIRED BY WHO

(1-10)
1. Performance agenda 7  Lack of adequate  Communication strategy  Office of the
that is aligned to communication should be championed by president (PSMD)
national  Lack of ownership the Government  MOFNP
agenda/imperatives of PMS  Individuals need to own  Citizens
 Lack of proper performance tied into  Stakeholders and
performance national agenda civil society
tracking  Performance tracking
system should be
implemented
2. A framework to address 6.5  Lack of service  Service charters should be  Office of the
1 charters in some developed for all president (PSMD
ministries ministries and MDD)
 Lack of proper  Link PMS to a reward  Senior
attractive reward system that will motivate government
system and encourage compliance officials
 Lack of full or  Key stakeholders of PMS
nation-wide framework i.e. PSMD and
compliance MDD should work
together.
3. Measurement system 6  Competencies are  Change in attitude, officers  Civil servants

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 EXERCISE: COUNTRY ALIGNMENT (TEAM ZAMBIA)
ELEMENT OF FRAMEWORK RATING ISSUE(S) ACTION REQUIRED BY WHO
(1-10)
with measures/KPIs that subjective should be more
are aligned  Difficulty in professional
measuring
qualitative KPIs
4. PMS design with 7  Inadequate  More sensitization  Office of the
improvement linkages knowledge of president (PSMD)
(e.g. policy, HR, capacity, benefits of PMS
legal etc.)
5. Monitoring and tracking N/A  PMP monitoring  PMP practitioners should  Office of the
system (data tool recently spear head PMP tracking president (PSMD)
management and use in launched system with help of proper  PMP Practitioners
decision making)  Lack of authority reward system
for PMP
practitioners who
are custodians of
the PMP
monitoring tool
6. Regular effective 5  This is only being  Reviews should start from  Office of the
reviews in place done at an national to institutional president (PSMD)
pervasive accountability individual level level and trickle down to

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 EXERCISE: COUNTRY ALIGNMENT (TEAM ZAMBIA)
ELEMENT OF FRAMEWORK RATING ISSUE(S) ACTION REQUIRED BY WHO
(1-10)
culture individual level and the
mandate of PSMD should
be strengthened
7. System of rewards 2  Reward system is  Stronger rewards and  Office of the
development and not working due sanctions to be introduced president (PSMD)
sanctions to its
unattractiveness
8. Institutional 8  Lack of authority  Adequate support from  Office of the
arrangements (paper pushers) senior government president (PSMD)
 Poor finances
 Low staff levels in
the PMS
secretariat
9. other  Lack of  Set of PIT teams at  Office of the
performance institutional level president (PSMD)
improvement
teams