JOSHUA HOFFMAN

7805 Terry St Fort Worth, TX 76108| 214.551.1506 | hofmanjosh555@gmail.com

Objective To secure a long-term career within an organization who

offers a challenging environment with growth opportunity.
Extremely dependable and committed to getting each job
done quickly and efficiently. Hard worker with an inept ability
to learn quickly. Would be a great asset to the success of
your company.

Skills •Adept in multiple OS's, including:

• Windows (7, 8, 10)

• Linux (Ubuntu, arch, kali, etc.)
• Android
• IOS

• Fluent in multiple scripting languages, including:

• Bash
• PowerShell
• Batch
• Visual Basic

• Highly proficient in Microsoft office/365:

• Excel
• Word
• Outlook
• PowerPoint

• Extensive knowledge of PC hardware, troubleshooting and

assembly.
• Experience working in large SQL databases running on a live
server.
• Thorough understanding of IP/DNS infrastructure.
• Outstanding customer service skills, excellent written and verbal
communication.
• Ability to quickly explain complex problems in an easily
understandable format.

Experience Clerical/lab associate, Product development, Cibus

10/2017 – Current
 Run NIR (near infrared) spectroscopy analyses on grain
samples, including:

• Organizing samples from cooperators in numerical order to

insure quick, efficient and accurate sampling.
• Creating excel templates in the proper format to import
into the winISI program.
• Exporting the collected data after analyses, and insuring
data integrity and formatting.
• Writing scripts to automate the required GUI inputs
between sample runs, significantly decreasing sample
analyses time.

 Manage collected data, including:

• Write VBA scripts to automate the consolidation of multiple

excel files before importing to the main database.
• Import the collected/consolidated data into the main
Microsoft SQL database.
• Export, organize and format requested data into
specialized excel spreadsheets for data analytics.
• Ensure timely delivery of data via effective time
management, scripting, and developing efficient
procedures.

 Assist other departments in maintaining deadlines:

• Collecting leaf tissue samples for genotyping/assay

analyzes.
• Prepping flats and trays, assuring proper soil density for
optimal germination of future product trials.
• Assisting with field duties including transplanting product,
and scouting for detrimental insects/diseases.
• Working with multiple departments to develop efficient
procedures/processes.

Help desk, Information technology, BNSF

2/2015 – 8/2017

 Assessing and confirming customer issues via multiple

software suites, including:

• Zendesk
• RDP
• Team viewer
• Ammy
 Assisting in configuring/diagnostics of LAN infrastructure:

• Assessing proper length and terminating cat5/6 cables.

• Diagnosing bottlenecks in the local infrastructure, proposing
cost efficient and realistic solutions.
• Configuring managed switches, setting up port mirroring for
global LAN monitoring.
• Diagnostics on local desktops to eliminate hardware
bottlenecks/flooding.

• Consistently meet company deadlines/ ticket closure:

 Work with a broad range of customers to effectively

and efficiently solve problems.
 Comprehension of a large range of dialects, allowing an
easy understanding of costumer problems.
 Eager to quickly understand issues and escalate to the
proper departments if needed.
 Ability and willingness to work with difficult costumers