GlobalTel

ecom
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ionsProvi
der

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 Whowear
e?

Competi
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Cohesive Technologies isa
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ages
Provi
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Comprehensiveport
fol
i
o
Pl
atform as wel la l eading
ofI
Pvoice/vi
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ntegrator and Solut
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communicati
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h t he Best
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nnovativeI
PSol ut
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l
ocatedinvari
ousplac
es,spanni
ngov er3
conti
nents.Soonweshallbeglobal
.
Wor ki
ng wi t
h Technol ogy Unri
valedleader
shipi
n
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ice-
to-perf
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ati
o
EPYGI ,2N,Acul ab,DIGIUM
& Eur otechhelpusdel i
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it
ywith
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-technology t
hemaj ori
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ransmissi
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Ours ol
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 Tel
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 WhyChoosi
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icat
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ack Wor
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ecordsoftheagent
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nfor
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rom yourCRM
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omerstat
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Cal
l
sanswer
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Seatcapaci
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nessExper
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tyourcal
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atet
hem:

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rstcal
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uti
onaudi
orecor
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Cal
leval
uat
ion Phant
om cal
l
saudi
orecor
ds

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ail
s Web-basedint
erf
acef
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ecor
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st
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I
ntheOper
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lwhi
sper
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ng

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ay
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 Funct
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ipt
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Pr
ofi
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ipt
eraswel
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ntegr
ati
on

Pop-
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een

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i
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ocal
l

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i
ckt
otr
ansf
er

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ti
-Channel
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lli
ngtoi
nter
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oughal lt
he
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eavai
labl
ewit
htheirsmartphones:
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ce Twi
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 Cont
actCent
reSol
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ACDSol
uti
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thNot
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ierDi
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Swi
tchvox
Har
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ti
pleopt
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i
anceHar
dwar
e/Vi
rt
ualSer
verandDedi
cat
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vercanbeused.
ForMor
edet
ail
spl
easevi
si
twww.
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umi
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a.i
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SomeAdvancedFeat
ures:
-

Sal
esf
orceandSugarCRM Connect
orwi
thExt
endAPI
TheSwitchvoxSwi tchboardincludespanelsthatcandirectl
yti
einto
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ng systems orot herweb ser vices to gi
ve you vit
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i
nformat
ionatyourwor kersfingert
ipsbeforet heyconnecttothe
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Swit
chvox’
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chboard has cl
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ag-
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ansf
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hatmake i
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eintui
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lQueueVi
sibi
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QueuePanelcont
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 Cont
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oidVoi
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urncallsri
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heVoi
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dapp!

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lRecor
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syourowncall
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ly
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ecorded
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lRepor
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View graphsandrepor
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rom oneofyourdevi
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 Cont
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Mul
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pleAdmi
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Swit
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Not
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ustoAvai
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rom Outl
ook.

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Onegl anceattheSwi t
chboardoryourDigi
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Pphoneshowsyou
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eupt o.Youcanseewhethert
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eet otalktoyou.Andsett
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presenceiseasy;youcanevenl oginandoutofaqueueandleave
anot eaboutwhenyou' l
lret
urn.

QueueReport
swit
hQueueExper
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s
Swit
chvoxQueueRepor t
inginstant
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ultrends
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h gr aphi
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Fi
ref
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eMapI
ntegr
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Fir
edial
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orcli
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you'r
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ng at& cal l
erlocat
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hrough
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ouscal
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ocat
ions.

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 “ “
Cohesi
veT e
c hnol
ogi
escameacrossasthemos t Cohesi
veT echnologynotonl
yunders
toodourRe qui
re-
flexi
bleteamt odesi
gnaContactCentr
eS olu on.We mentsbutdi dAc t
edasas ol
u onarchit
e c
t&s uggeste
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areveryhappywi t
htheper
formanceoft heproduct ustointegrateHe l
pdeskwit
hBackoffic eS olu on.Thei
r
&wi s
ht hev er
ybestt
oCohesi
veTe c
hnologiesfor Knowledgenotonl yonVoIPbutals
oonT DM helpedus
fut
uree ndeavour
s. i
ntegratetheL egacyTr
unkswit
hCont actCentr
e( Ameyo)
&S t
ateofAr tIPPBX(Grandst
ream).
Bha
vnee
tKa
ur(
Sr.
Produc
tMa
nag
er)
Ra
jes
hLoomba(
MDE
coRentaCa
r)

Est
eemedCust
omer
s

RealEst
ate Educat
ion&Heal
thcar
e BFSI E-
Commer
ce&Ent
erpr
ise

“ “
“TheProductsP
oroliotheycarr
iedoftheBes
t “Cohesi
veT ec
hnologi
esgav eussolu onspos t
Brandsintheworl
dandaswe llse
e i
ngthei
r underst
andingourrequire
me nts&op mi s
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nceatAP ACLevelmadeus i
nfrastr
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veContac
t
rel
yont he
irCompetenceandhencemadeus sol
u onsintegra ngitwithourT DM Nortelbutal
sohelped
choosethemasourValueint
egrator
.” uswithS I
PPBXatMe dantaCli
nic&integra ngitwith
Me dantaGurgaon.”
Pr
asha
st(
Sr.
Vic
e-Pr
esi
dent
,NI
ITS
mar
tSer
ve)
Mr.
Ha r
mandeep
(
Inf
ras
truc
tur
eHea
d,Meda
ntatheMedic
ity
)

Cohesi
veTechnol
ogi
esPvt
.Lt
d.

Bangal
ore:+91-9810036790,Mumbai
:+91-9650871100,Punj
ab:+91-9814081331/
9650871100,Kol
kat
a:+91-9810881220,Chennai
:+91-9810036790
bl
r@coht
echnol
ogi
es.
com,chennai
@coht
echnol
ogi
es.
com,mumbai
@coht
echnol
ogi
es.
com,punj
ab@coht
echnol
ogi
es.
com,kol
kat
a@coht
echnol
ogi
es.
com