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Policing in India”
The subject of ‘State of Policing in India’ was covered in the 175,000 strong citizens’
community for governance ‘Transform India with Modi’. With a large number of citizens
participating in the Discussion, the following reflects how the Citizens of India feel about the
current State of Policing in India.
Based on the inputs from the citizens, it looks like India will need to restore the police to its
original purpose - to not only uphold the rule of law, but to also serve a society where
everyone feels safe and protected.
Issues Identified:
1. Police forces lack sensitivity
2. Rough and arrogant attitude of police in general
3. There is no transparency in the working of police
4. There seems to be a nexus between police, politicians and the criminals
5. Traffic policemen take bribes for letting go of ‘Challans’
6. Police doesn’t file the FIR easily
7. Misuse of authority by police personnel
8. Police department is slow in inducting technology in maintenance of records, crime
control etc.
9. Police is still doing paper work on files and registers in this digital age
10. Bribes taken for Passport and other verification
11. Policemen don’t know all rules, policies and the law themselves leading to poor
implementation
12. Lower ranked policemen are not educated enough
13. Most of the constables/head constables are not physically fit
14. Ratio of policemen to public is low
15. The police is usually dominated by politicians
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Root Causes Identified:
1. FIR is not filed to reduce accountability
2. A lot of authority is vested in the police officers
3. The department still follows the old ways of working
4. Staff not trained enough to use technology
5. No reviews of physical fitness required
6. Department fears change; still comfortable with doing paperwork instead of using
computers
7. Vigilance over traffic police is weak
8. Many traffic policemen are lazy; they just stand in the shade and are indifferent to
traffic violations taking place right in front of them
9. The working conditions of police department, especially lower in the ranks is not
very good
10. There is no career path of a police man in lower ranks which leads to zero motivation
to work hard and rise up like private sector employees
11. A lot of police men recruited either have political connection or pay huge bribes.
Hence they try to recover their investment by taking bribes
12. Lack of adequate training to police force
13. Police is still using a lot of outdated weapons
14. Their job is tough and they are not paid very well
15. There is no effective grievances redressal mechanism in a time bound and
independent manner
16. Politicians influence the working of the police department
Solutions Identified:
1. Police should be brought under the Central Government for autonomy and to
eliminate State/Political interference and influence
2. Filing FIR should be made very easy
3. All the police records should be computerized
4. A routine physical fitness test should be conducted for all field staff
5. Physical fitness should be made compulsory in order to stay in the job
6. Salaries, living conditions and work hours should be made at par with private sector
7. Corruption should be completely eradicated from the police department by
introduction of transparent systems and reporting
8. Any officer caught taking bribes should be immediately suspended and harsh action
should be taken
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9. Police should be trained to provide good customer service to the people
10. Vigilance on traffic police should be increased
11. CCTV cameras should be installed in different areas
12. All police stations should be put under electronic surveillance from the inside
13. Staff should be trained to use modern equipment – computers as well as latest
weapons
14. Police stations should be modernized
15. Work conditions/culture of the police department should be improved
16. The senior management should motivate the lower rank officials by
discussing/working on their career paths
17. The police recruitment process should be made more transparent
18. Honest police man should be rewarded handsomely & media should highlight their
achievements
19. The system should be made transparent - every complaint/FIR should have a Unique
ID which could be used to track the progress online
20. Police should connect with citizens at a hyper local level to understand issues and
work together with citizen communities
21. Just like private organizations, an image building campaign should be done by the
police department as well