Ashwin Kotian

Number: +919833875563/
022-28981599
Email: ashkotian@gmail.com
Borivali (West)
16th Feb 1983
Location: Mumbai (India)

Experience Summary:

 Business analysis including Requirement Gathering, Functional Testing, System implementation, Process Enhancement,
Fund accounting and Reconciliations, in the area of Investment Banking Domain.

 Hands on experience in creating Business Requirements Document (BRD), Functional Requirement Document, Data and
Process Flow Diagrams and analysis of new projects.

 Analyzed and documented the functionalities of various State Street applications used in Transaction management,
transaction processing and accounting. The primary objective of this analysis is to remove the manual intervention and
achieve Straight through processing in the processes.

 To understand high level requirement from business and low level requirement from users.

 Suggest the best practices and alternative solutions of existing application available in the market to the stakeholders.

 Handled Customer Presentations and conducted training programs on Financial Domain.

 Analyzing the business requirements of the clients and assisting the Product Development team to enhance the product
capabilities.

 Worked with cross-functional teams, spread across geographies for successful & optimized solution delivery.

 Liaising with various product divisions to discuss the functional gaps existing in the product and contributing to determine
the future roadmap as per the organizational objectives.

 Sound knowledge of Trade Life Cycle of Equities, Derivatives, FX and Fixed Income Bonds

 Strong Business Analysis skills and experience in requirement gathering, preparation of specification documents and co-
ordinate development.

 Fund accounting, NAV calculation, account reconciliation, Trade bookings, Account creation, Pricing, Corporate action,
Preparing BRDs, Process documents. Managerial activities like preparing the necessary documents, attending various calls
with the clients across locations and getting things sorted out followed by mentoring people.

 Good knowledge of excel.

Growel softech Pvt. Limited deputed to Hewlett Packard

Client – VFS Global Pvt Ltd.

Designation: Team Lead Business Analyst
Duration: May 2015 – Till Date

Responsibilities
  Operations and Project Management for Applications in MIDDLE EAST.

 Application support for online in Middle East region and Europe.

 Initiating, Analyzing, Planning & Scheduling support and migration on subject to assigned budgets, timelines and
resources.

 End to end Responsibility for migration of new projects MIDDLE EAST and EUROPE.

 Requirement gathering by email and chat from client for preparing SOP.

 Updating and briefing of defects on day to day basis to the team.

 Calculating payments and receipt made online on weekly basis.

 Working on Sunday as per the Middle East time.

 Active participation in Disaster Recovery, Migration activities.

 Review with Operations, Service Management teams and Vendor for improvement in services.

 Making team review reports on weekly basis and sharing with client and senior management.

 Calculating team leaves and managing resources as per the work load.

 Making Team reports for appraisal on yearly basis.

SYNTEL LTD

Project Name: Business Application support

Designation: Analyst Programmer 3 (Business Analyst)
Duration: 01st August 2010 to 15th April 2015

Responsibilities of handling the project from March 2014:

 Operations Management: (a) Forecasting workload and scheduling staff to meet anticipated workload within
scheduled turnaround time thereby enhancing efficiency and meeting deadlines. (b) Maintaining high
discipline and break adherence, coordinating with Team Captains and Managers for cross trainees and
innovative suggestions. (c) Handling day to day functioning / administrative work including
production floor management and driving the various SPOC (Single point of contact) activities along with the
Team Captains.
 (d) Liaising with global production support team to handle troubleshooting on fund codes activities related
issues including logging of event tickets and timely resolution on daily basis.
 Process Transition / Enhancement: (a) Monitoring overall functioning of processes, identifying improvement
areas and implementing adequate measures to maximize customer satisfaction level. (b) Creating &
implementing workflows to facilitate improvements by identifying service delivery gaps, offer solutions and
successfully implement ideas to enhance to products and services. (c) Involved in dissemination of
information to Team Members, Team Huddles & drive the mentoring initiatives to increase knowledge and
subsequent productivity.
 Client Servicing: (a) Identifying improvement areas & implementing measures to maximize customer
satisfaction levels. (b) Taking escalations for resolving critical issues; ensuring CTQ Delivery & Business
Continuity. (c) Ensuring continuous interaction with the customer to make sure that area of concern can be
worked upon for improved service levels (d) participate in UATs.

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  Team Management: (a) Identifying and implementing strategies for building team effectiveness by
promoting a spirit of cooperation between team members. (b) Planning targets, monitoring numbers and
achievement of overall targets on a daily, weekly & monthly basis in adherence to the pre-set standards. (c)
Interacting with employees to plan their development and evaluate the progress made as well as provides
development opportunities, coaching, and resources (d) Conducting training sessions to improve team's
knowledge base.
 Transaction Processing: (a) Trade processing. (b) Security set ups in the database based on information
taken from data vendors or client. (c) Processing various corporate actions. (d) Internal & External
payments likes RTGS, NEFT, SWIFT, Telegraphic etc.
 Reconciliations: (a) Trade, Position, Cash & Cost (b) Break resolution. (c) Assistance with development of
automated reconciliations.
 Daily and monthly reporting: (a) Preparation of daily reporting deliverables per SLA (b) Prepare month-end
reconciliations with administrators (c) Handle ad-hoc queries from clients and prepare responses. (d) Year-
end and interim Audit and Tax support for clients (e) Maintaining MIS for internal team like Productivity
report , Daily control sheet , Weekly & monthly report, Error Logs etc.
 Support: (a) Recording client queries/issues and resolving them. (b) Coordinating with systems team to
resolve technical issues and passing on client’s inputs with regards to amendments/ improvements in the
system. (c) Supporting in creating the macro programming functions with MCH and also supports it. (d)
Facilitate “screen scraping” with Multi Currency Horizon (MCH) (e) implementing of funds into IMS
applications (f) Updating SOPs on a regular basis (g) Ensuring that all mails / queries assigned are replied
correctly and quickly.

SYNTEL LTD. (PUNE)

Project Name: AMEX (American Express)

Designation: Senior Associate
Duration: 1st Nov 2009 to 31st July 2010

Job description: AMEX is a Credit Card process whose source is based on UK. We process different transaction for client all over
the world except US market.

Responsibilities:

 Updating the listed price in the system

 Setting up Bonus for the user.

 Setting up Awards for the user.

 Changing Up user details in the system as per the request.

 Forfeiture of points and disabling user account.

 Contacting clients through Emails and Calls for the queries.

 Quality checking of the work for 2 times and even activating them in the system.

 Sending Email to the client for the completion of work and enquiring for the approval of the work done.

 Sendiny MIS reports to the clients on weekly and monthly basis.

STATE STREET SYNTEL PVT LTD

Project Name: International Financial Data Service (IFDS)

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Designation: Senior Associate
Duration: 12th Dec 2005 to 30th Oct 2009

Job description: Ensuring timely follow ups and resolutions on the outstanding issues.Conducting training sessions to improve
team's knowledge base.

Responsibilities:

 Handling reconciliation project work of U.K. & U.S.A.

 Handled the operation of CMPA/RA (Client Money payment & Receipt A/c), Bulk Nominees (Calculating the inter –a/c
deals and payment for net settlement).
 Authorizing Online Chq’s and Telegraphic Transfer payments for late settlement with application like HVP, HBOS, HSBC,
Bacs, and SWIFT.
 Treasury maintenance and MIS on inflows and outflows of monies to Trustees to finding out the investment through
Assets reallocation
 Checking controls for assigned management companies payments and other cutoffs like sending Treasury Report ,
External and Inter-Company payments & Swift payment.
 Maintaining MIS for internal team like Productivity report, Daily control sheet, Error Logs, etc.
 Managing team and assigning work via queue monitoring (AWD).
 Responsible for continuous improvement of process to do efficiently with controls for errors and breach of rules and
regulation.
 Taking care of protecting client’s money to avoid any financial breaches.
 Interacting with foreign (UK) client on various day to day business activities. Timely escalation of issues related to daily
process to seniors in India & UK.
 Preparing weekly & monthly MIS for o/s items on rec.

Education:

Degree Institute Year

Bachelors of Commerce Thakur College, Mumbai March 2004

Executive Program For General

NMIMS 2008
Management

Passport no : E2532920 (Expiry date 11/07/2022)

Marital Status : Single
Language : English, Hindi and Marathi

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