Organised By Includes a FREE CD on BC Framework worth US$ 395

delegates receive free Affiliate Membership of

the BCI for one year!

Business Continuity Management

And IT Disaster Recovery
Don’t Lose Revenue Due To Business Disruptions Any More!

By Participating In This Unique Course,

You Will: 9 – 13 November 2008
• Learn proven techniques to assess and reduce risk and Dusit Thani Hotel, Dubai, UAE
vulnerability
• Discover how to organise, initiate and control your
business continuity programme
• Get an introduction to the new standard BS 25999
and PAS 77 Who should attend?
• Gain the latest techniques to make business continuity
planning easier This highly beneficial course is developed
• Identify appropriate strategies to recover the for professionals responsible for business
infrastructure and processes continuity and disaster recovery. It is suitable for
• Learn how to write and test effective business those working in the areas of business
continuity and disaster recovery plans continuity, disaster recovery specifically in IT,
• Enhance your professional expertise and skills IT infrastructure, IT security, telecommunications
and information systems. It is also suitable for
those professionals working in the business
This Highly Interactive Course areas of operations, audit and technical
Includes New Videos, Up-To-Date Exercises, support.

Discussions And Exclusive Case Studies

www.iirme.com/continuity
Official Regional Recruitment Partner Official IT Partner Official Media Monitoring Partner
Dear Executive,
Meet Your Expert Course Leader
As Middle East organisations continue to rely more and more
heavily on uninterrupted business operations and continuous
Andrew Hiles FBCI is a founding Director of
customer service, this essential course could save you from losing
Kingswell International, a global consultancy in
revenue, customers, sensitive information and employee productivity.
enterprise risk management. He has over 30 years’
international experience of business continuity
What mistakes do many companies make in disaster recovery?
planning, having conducted projects in some 60
• Failure to bring the business into the planning and testing of
countries. He was founder and, for some 15 years,
recovery efforts
Chairman of the first international user group for
• Failure to gain support from senior-level managers
business continuity professionals. He was founding Director of the
• Not demonstrating the level of effort required for full recovery
Business Continuity Institute (BCI) and also of the World Food Safety
• Not conducting a business impact analysis and addressing
Organization.
gaps in the recovery model
• Not building adequate recovery plans that outline a
Andrew was a member of the committee establishing the British
recovery time objective, critical systems and applications,
Standards Institution BSI 7799 Information Security standard (which
vital documents needed by the business, and business
has now evolved into ISO 27001). He has been a member of the
functions
advisory board of the Continuity Forum and an editorial board
• Not having proper funding that will allow for a minimum of
advisor to Contingency Planning and Management Magazine
semiannual testing
(CPM) and to Continuity Central. He also is a mentor under the BCI
mentoring scheme.
Business Continuity Management And IT Disaster Recovery
is essential to attend in order to truly understand the creation and
Andrew is the author of Business Continuity – Best Practice and
maintenance of a sound business continuity plan. At the end of this
Enterprise Risk Assessment – Best Practices, both published by
course, you will be able to both assess and reduce the risk and
Rothstein Associates, the Guide to Risk Management published by
vulnerability your company faces. The value in this ability is
the Institute of Chartered Accountants of England and Wales; and
phenomenal.
editor of The Definitive Handbook of Business Continuity
Management, published by Wiley. Andrew contributed to the Guide
With this important course, you will get your foot on the first
to Business Continuity Management, published for the Confederation
rung of the Business Continuity Institute membership ladder. Upon
of British Industry by Caspian Publishing; and to Business Continuity
completion of this course, you will receive free Affiliate Membership
Management, published by the UK Institute of Directors and
in the BCI for one year. The BCI promotes the highest standards of
Department of Trade & Industry. One of his books was made the
professional competence and commercial ethics in the provision,
only required reading for a BC course at DePaul University,
maintenance and services for business continuity management.
Chicago. He has over 300 published articles on business continuity
to his credit.
Don’t get caught in the midst of a disaster or difficult
circumstances that could erode your profitability, customer base and
Andrew has appeared as a speaker or chair at many international
productivity - take the initiative to register for this course and learn
conferences and has delivered over 500 successful public and
how to deal with these occurrences successfully.
in-company workshops and training courses, as well as
broadcasting on television, radio, webinars and podcasts. He
The course leader Andrew Hiles and I look forward to
developed the Business Risk Management course for the 330 000
welcoming you to this highly beneficial training course in November.
members of the American Institute of Certified Public Accountants
and Business Continuity workshops for the UK Office of Government
Yours sincerely,
Commerce (The UK Cabinet Office’s advisory service for the public
P.S. BC FrameworkTM CD – worth
sector). He presents training in the Americas; Eastern, Central and
US$ 395 – Free for all delegates!
Western Europe; the Middle East; China; the Indian sub-continent;
P.P.S. Receive a “How To”, step-by-step Australia; and the Pacific Rim for the world’s leading training
Keith Parker guide with all the forms necessary companies.
Conference Manager to complete your BCD.

Forthcoming Relevant Events Hear What Past Delegates Said About

IIR’s Previous Course:
BC2730 Strategic IT Manager
19 – 23 October 2008 www.iirme.com/itmanager “A good overall exposure and understanding
on BCD.“
BC2752 Documenting Work Procedures
Bhaskar Shummugam, IT Planning Analyst
2 – 6 November 2008 www.iirme.com/workprocedures
Ras Gas Company Ltd., Qatar

BC2765 Strategic Information Security Management

23 – 27 November 2008 www.iirme.com/security “Andrew Hiles is a great course leader!”
Motassim Khan, IT Operations Group Leader
For more information on any of the above events please contact us Commercial Bank International, UAE
on Tel: 971-4-3352483 or email: info@iirme.com

Tel: 971-4-3352437 Fax: 971-4-3352438 Web: www.iirme.com/continuity

 Business Continuity Management And IT Disaster Recovery
9 – 13 November 2008

Course Timings: Registration for the course will be at 8:00. The course will commence at 8:30 and finish at 14:30 each day, with
breaks for refreshments at appropriate intervals. Lunch will be served each day at 14:30.

Business continuity planning is fundamental to the well-being of an organisation. Clearly, it is intended to ensure continuity in the face of
unforeseen or difficult circumstances. Planning for these situations is not always straightforward of course. The creation and maintenance of a
sound business continuity plan, is a complex undertaking, involving a series of steps that will be outlined in the course.

Day One – Sunday, 9 November 2008

Business Continuity Management Why Insurance Won’t Save You?
• Insurance pitfalls
Introduction And Objectives • What insurance can and can not do?
• Introduction to the new British Standards Institution standard BSI
25999 and Business Continuity Institute Good Practice Guide Exercise: Business Continuity Strategy
2007
Emergency Response And Operations
Project Initiation And Management • Immediate response
• Definition of terms • Co-ordination with public authorities
• The project
• Awareness and training programmes Business Continuity During Corporate Restructuring

Risk Evaluation And Control Developing And Implementing The Business Continuity Plan
• Risk management: the key to security • Business management issues and organisation
• Risk analysis: avoidance, reduction, containment or transfer? • Planning assumptions and prerequisites
• Risk analysis – methodologies • Writing the dynamic business continuity plan
• Critical component failure analysis

Exercise: Case Study – Risk Day Three – Tuesday, 11 November 2008

Business Impact Analysis Business Continuity Roles And Responsibilities

• Business impact analysis: the costs of disaster • The business continuity manager: role and tasks
• Maximum acceptable outage – the time window for recovery • Departmental business continuity managers: role and tasks

Vital Materials Protection Public Relations And Media Management

• What are vital materials? • Support functions
• Requirements analysis • Business and department plans: documentation hierarchy
• What is needed for recovery?
Exercise: Creating A Business Continuity Organisation
Exercise: Business Impact Analysis
Structuring The Business Continuity Plan
• BC plan structure and contents
Day Two – Monday, 10 November 2008 • Action plans
• The role of business continuity software
Developing Continuity Strategies
Exercise: Developing The Plan
Project Initiation And Management
• Strategy options Auditing, Testing And Maintaining Business Continuity Plans
• Pros and cons • The role of business continuity software
• Plan audit
Public Relations And Crisis Communication: Key To Survival • Maintaining the plan
• Managing the media
• Internal and external communication Video: Business As Usual

Tel: 971-4-3352437 Fax: 971-4-3352438 Email: register@iirme.com Web: www.iirme.com/continuity

 Day Four – Wednesday, 12 November 2008 Day Five – Thursday, 13 November 2008
Disaster Recovery Planning Comparison Of Computer Solutions
• SWOT of DIY, 3rd party and reciprocal
Introduction And Objectives • Costs of solutions
Introduction to the new British Standards Institution Publicly Available • Reality
Specification 77 (PAS 77) for Disaster Recovery
Complexity Of Multi-Systems
The Purpose Of IT Disaster Recovery Planning
• Why plan? Exercise: Find A Solution To Fit Each Item Of Kit You Have –
• What are we trying to protect? Any Left?
• How IT DR fits into BC project and other plans (CM, Emergency,
BC) Network Solutions
• Practical: list your main IT assets • ISDN/ATM
• Recovery timescales – talking to users • Capacity planning
• Practical: assign recovery timescales and priority to each asset • Home working
• Scoping the project – what is IT responsible for? • Remote access from ICC to check

Backup Regimes Voice Solutions

• Concepts • Redirection
• Frequency • Mobile
• Integrity • Call centers
• Confidentiality • Worked example: network strategy
• Statutory requirements
• Storage location Other IT Responsibilities
• News solutions • Workspace
• Printing
Recovery Concepts/Options • Supplies
• Continuous processing/hot/warm/cold timescales • Document Management Systems
- Location • Power
- Hot sites • Dispatch
- Mirroring – different flavors
• Warm start Integrating The Plan
- Test machine • Disaster recovery vs. business continuity
- Second site • How to integrate disaster recovery into the business continuity
- Home working plan
- Cold site options
- Prefab – site build options Testing The Plan
- Office/canteen/training space • The need for testing and maintenance
• Others • Methods for testing
- Fortress • When, how and what to test
- Insurance
- Do nothing
The Business Continuity Institute (www.thebci.org) was
Third Party Solutions formed in 1994 to promote the art and science of business
• Maintenance continuity management worldwide. With nearly 4,000 members
• First in or shared in over 80 countries and a growing list of international Chapters
• Review of offerings for hot, warm, cold and Forums, The BCI is increasingly being seen as a leading
• Ship in voice in world Business Continuity.
• Mobile
The BCI was behind the new British Standards Institution BSI
• Tendering
25999, Guidelines for Business Continuity Planning. All of its
• Analysing tenders – exclusion zones, ratios professional members will have undergone a rigorous
• Writing the plan – what NOT to do admissions process to ensure they are highly competent in their
• Use DR suppliers for advice areas of expertise. Membership of the BCI provides a
career-boosting statement of professionalism.

With this important course, you will get your foot on the first rung
of this membership ladder. Upon completion of this course, you
will receive free Affiliate Membership of the BCI for one year.

Tel: 971-4-3352437 Fax: 971-4-3352438 Email: register@iirme.com Web: www.iirme.com/continuity

 Business Continuity Management
IIR Middle East certified by

And IT Disaster Recovery

9 – 13 November 2008 • Dusit Thani Hotel, Dubai, UAE ISO 9001:2000

FIVE EASY WAYS TO REGISTER

971-4-3352437 971-4-3352438 register@iirme.com

IIR Holdings Ltd. GCS/IIR Holdings Ltd.

PO Box 21743, Dubai, UAE P O Box 13977, Muharraq, Kingdom of Bahrain

www.iirme.com/continuity

For further information and Group Discounts

contact 971-4-3352483 or email: info@iirme.com
WEB BC2758
Yes, I want to register for:

Event
Dates Price before Price between Price after
24 August 2008 24 August and 21 September 2008 21 September 2008

Business Continuity Management 9 – 13 November 2008 US$ 3,595 US$ 3,895 US$ 4,095
And IT Disaster Recovery (Save US$ 500) (Save US$ 200)

If you have eight or more delegates who need this training, contact IIR In-House on 971-4-3352439 or inhouse@iirme.com
Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions will receive a Certificate of Attendance.

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note that full payment must be made upon receipt of the invoice and prior to delegate will be welcome in your place. If this
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event. You can pay by company cheques or bankers draft in Dirhams or US$. Please note be payable. Registrations cancelled less than
that all US$ cheques and drafts should be drawn on a New York bank and an extra amount seven days before the event must be paid in Accommodation Details
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