CERTIFICATE

This is to certify that project titled “ROLE OF PERFORMANCE APPRAISAL

IN HUMAN RESOURCE MANAGEMENT: A CASE STUDY AT RAMADA
PLAZA PALM GROVE” is successfull y completed by Ms. Rupali Rajan Nakhare
during the IV semester, in partial fulfillment of the Master ’s Degree in
Management Studies recognized by the Universit y of Mumbai for the academic
year2016-2018 through Sheila Raheja School Of Business Management &
Research.

This project work is original & not submitted earlier for the aw ard of any
degree, diploma or associateship of any other universit y/ Institution.

Name: RupaliRajanNakhare.

Date:

Signature of the Guide:

i
 DECLARATION

I hereby declare that this project Report submitted by me to the Sheila Raheja
School Of Bu siness Management & Research is a bonafide work undertaken by
me & it is not submitted to any other universit y or institution for the award of
any degree diploma/ certificate or published any time before .

Name:Rupali Rajan Nakhare.

Roll no.: 305

Signature of the Student:

ii
 ACKNOWLEDGEMENT

The achievement and ultimate result of this research report required lot of direction and help
from numerous individuals. I am thankful to all those individuals. All that I have done is because
of the help and guidance of these people.

I owe my gratitude to my institute, Sheila Raheja School Of Management & Research and our
Director Dr. Vijay Wagh for all support and guidance. I am thankful to my guide Dr. Indira
Singh who took unmistakable fascination on my work and guided me till I finish all my work.

I owe my profound appreciation to all the employees of Hotel Ramada Plaza Palm Grove for the
support they have provided by responding my questionnaire.

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 INDEX
Serial No. Topics Page
No
Table Of Content
A. List Of Table VII
B. List Of Graph VIII

1. Introduction
1.1 Problem Statement
1.2 Research objective
1.3 Research Design
1.4 Scope Of The Study

2. Literature Review
2.1 Definition & Meaning Of Performance Appraisal
2.2 View Of Different Researchers
2.3 Methods Of Performance Appraisal
2.4 Objectives Of Performance Appraisal
2.5 Challenges Of Performance Appraisal
2.6 Performance Appraisal & Performance Management
2.7 Role Of Performance Appraisal In Employee Performance
2.8 Role Of Performance Appraisal In Employee Motivation
2.9 Relationship Between Performance Appraisal & Employee
Motivation.
2.10 Components Of Effective Performance Appraisal System
2.11 Hypothesis Statement

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Serial No. Topics Page
No
3. Methodology
3.1 Sampling Strategy
Unit Of Analysis
Sampling Frame
Sampling Method
Sampling Procedure
Sample Size
3.2 Data Collection Method
Primary Data
Secondary Data
3.3 Case Study On Hotel Ramada Plaza Palm Grove

4. Results
4.1 Data analysis
Details Of Sample
Questions, Table & Graph

5. Discussion
5.1 Interpretations
5.2 Hypothesis Testing

6. Conclusion
6.1 Recommendations
6.2 Managerial Implications
6.3 Conclusion

7. 7.1 References

8. 8.1 Appendices

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Serial LIST OF TABLE Page
No. No.
1. The reason why Performance Appraisal is done.

2. Important criteria for Performance Evaluation.

3. Use of Performance Appraisal to improve Employee

Motivation.
4. Employee Performance after Performance Appraisal.

5. Measures taken to improve performance after Appraisal System.

6. Identification of training needs after Performance Appraisal

Process.
7. Employee opinion on partial or bias Performance Appraisal
System.
8. Appropriation of Performance Appraisal System.

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Serial LIST OF GRAPH Page
No. No.
1. The reason why Performance Appraisal is done.

2. Important criteria for Performance Evaluation.

3. Use of Performance Appraisal to improve Employee

Motivation.
4. Employee Performance after Performance Appraisal.

5. Measures taken to improve performance after Appraisal System.

6. Identification of training needs after Performance Appraisal

Process.
7. Employee opinion on partial or bias Performance Appraisal
System.
8. Appropriation of Performance Appraisal System.

vii