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Serena [redacted]
Mr. [redacted]
Linguistics A
February 27, 2018
Twitter Linguistics: A Study
Introduction:
Within the last twenty years, technology has taken the world storm, and as a kid
born in the year 2000, I grew up in the midst of this technological boom. I remember
spending afternoons playing computer games with my older sister in pre-school, being
glued to my Nintendo DS portable gaming system in elementary and middle school, and
when I got my first smartphone in high school, spending more and more time online.
As technology has advanced and become more accessible, more young people
are finding themselves in the same situation that I am finding myself in right now--I
spend a significantly large portion of my time online. This means that the user-bases for
many social media platforms have skyrocketed, therefore creating sizable online
communities and making interaction between people from anywhere and everywhere
Online communication did not come without its hardships, however. Some of the
most important traits of clear communication include facial expressions and tone of
voice, and both of these traits are removed when communicating through text, whether
it be through an e-mail, text message, or a tweet. When one reads the thoughts and
feelings of another, he or she interprets it in his own and has to make an assumption
about the tone of the speaker and how the speaker looks while communicating.
To compensate for this loss, internet users have adopted a system of universal
internet slang. It began with basic symbols, such as emoticons representing faces like :-
) and :-(, and soon grew to include acronyms (LOL for laugh out loud, JK for just
kidding, et cetera). Given the sheer magnitude of the online population, this agreed
upon internet lingo branched off into different subsections, with each evolving further
and further, thus forming linguistic layers, with the most niche internet lingo being found
Experimental Design:
sort, I designed a survey which I tweeted out to gather sentiment on some of the online
After my survey reached 350 responses, I closed it, as a result of the percentage
data getting muddled with user-submitted responses as well as having a lack of time to
1. Keyboard Smashes
2. Comma Ellipses
6. Midway Capitalization
7. Space insertion
For all of the linguistic phenomena, I included two main types of questions (along
For linguistic phenomena that I grouped together, I also included the following
types of questions:
1. Comparison with the other alternative choices of online lingo in the group.
placement and ordering of certain characters (namely, keyboard smashes and space
1. Whether there were such things as a more appealing version and a less
phenomenon.
In my analysis, due to a lack of time, I did not end up using all of the data I
collected, and only analyzed keyboard smashes, phrase capitalization and period
insertion, excessively long ellipses, as well as comma ellipses. However, to reflect the
fact that my analysis is far from a comprehensive analysis of the many linguistic
phenomena that have arisen from niche communities on social media, I have still
1. Keyboard Smashes
A keyboard smash, simply put, refers to the random combination of letters that is
typed out when a person smashes their fingers on a computer keyboard without
thought. The phenomenon has grown especially popular Twitter, a platform where many
internet jokes, also known as memes, are birthed. Of course, the natural human instinct
when met with something funny is to laugh; thus, keyboard smashing is mainly used as
a linguistic tool to emulate laughter, and, in many online communities, has begun to
replace other signifiers of laughter, such as acronyms like “LOL,” “LMAO,” as well as the
classic “hahaha.”
As keyboard smashes have begun to phase out these signifiers, they have
begun to pick up different nuances in meaning as well. In a survey of 350 Twitter users,
over 92% of users felt that a keyboard smash in all capital letters represented a larger
laugh than a “LOL,” whereas a mere 0.9% felt that “LOL” represented a larger laugh and
.9% felt that they did not differ (the remaining percentage of responses consists of
that compared to the acronym “LOL” (which feels and looks much more structured and
controlled), when someone keyboard smashes, it is “like [he or she has] no words” and
“can't contain whatever emotion [he or she is] feel[ing]”—“whatever [he or she] saw was
so funny that [they’re] laughing too hard to properly type.” Furthermore, 95.4% of
surveyed users felt that a keyboard smash in all capital letters represented a larger
laugh than a “haha,” with many users commenting on the negative connotation that
“haha” has picked up. Many users used adjectives like fake, weak, emotionless,
sarcastic, forced, unamused, bitter, bland, and old-fashioned when describing what kind
of laugh “haha” was, with one user making the statement that “if [a person] use[s]
“haha” in 2018 [they] sound passive aggressive.” The reasoning behind why the
keyboard smash seems to have better, more genuine connotations than “haha” seems
to be similar to the reasoning behind why a keyboard smash seems to be a bigger laugh
than using an acronym like “LOL” is—“haha” is a controlled, rigid statement, that takes
little effort to type but still requires thought. A keyboard smash, on the other hand, is
natural, instinctive, and takes little effort to type because it does not require thought to
type out.
laugh. This definition of the uppercase smash holds up when compared to other
keyboard smashes. 64.9% of users agreed that a keyboard smash in all capital letters
in all lowercase letters is used for things that are funny, but not insanely “I-couldn’t-hold-
a chuckle in real life. Logically, this makes sense—capital letters in writing typically
indicate an increase in volume or intensity, and loud volume is one key characteristic of
a booming, uncontrollable laugh. Since lowercase key smashes are smaller, they are
laughter. For example, if someone was sent a video of a person slipping on ice and
thought it was funny despite the fact that the person got hurt, a fitting reply could be
something along the lines of “ksdfhsjdfhskdjfh I feel bad for laughing.” The use of
lowercase letters is fitting here compared to uppercase letters because the speaker
does not want to bring too much attention to the laugh itself; the speaker is restraining
himself slightly.
when a period feels too formal and other punctuation doesn’t feel right,” and many also
commented that lowercase key smashes typically come off as gentler and softer. In the
same way that using uppercase key smashes to represent uncontrollable laughter
makes sense, the soft connotation of lowercase key smashes is logical as well—
lowercase letters represent normal to low volume voices, and physically are smaller and
generally rounder than their uppercase counterparts (eg. a is rounder than A), creating
both a softer sound-image as well as a softer visual appearance. One user in particular
commented that they use lowercase keyboard smashes to soften a sentence because
“it makes things seem more friendly, casual and light. Because tone and body language
aren't present in online communication, a lot of people are concerned about coming
across as too blunt or rude without including small fillers and colloquialisms like these.”
As just seen, visual appearance has grown to become one of the most important
aspects of a keyboard smash. In fact, it has become so important, that over 84.6% of
surveyed users agreed that there are such things as a "good" keyboard smash and a
"bad" keyboard smash. Thus, the question then became, what exactly is the difference
Out of the 84.6% of users previously referred to, 69.1% agreed that the keyboard
smash than OUIUSIUSFI is). This “rule” of keyboard smashing most likely exists for the
same reasons why lowercase keyboard smashing comes off as less strong than
uppercase keyboard smashing. Vowels make softer sounds, and consonants make
harder sounds, and so, for the example of an uppercase keysmash used to convey
seems to fit more with consonants, that make harsher and harder sounds. Visually,
vowels generally are rounder and less complex shapes than many consonants are, so
consonants are more fitting to use for uncontrollable laughter as they tend to add to the
64.6% of the 84.6% previously referred to agreed that a “good” keyboard smash
should not contain too many spaces. In the example provided in the survey, these users
felt that SHFKJSDHFKUJD was better than DFD FS O DBF D. As spaces tend to make
a person mentally pause when reading, this makes sense as breaking the flow of the
keyboard smash is less chaotic than a keyboard smash with no spaces. This also
reflects the same principles as real life laughter—if someone was laughing out loud but
pausing every few seconds, it would be pretty awkward, and not seen as an honest,
51.4% of the 84.6% previously referred to agreed that a “good” keyboard smash
should not contain letters in an obvious order. In the example given in the survey, these
users felt that HFISUHDFKJSDF, a keyboard smash I randomly banged on the spot, is
a better keyboard smash than ASDFGHJKL, all of the letters in the middle row of a
QWERTY keyboard in order, is. This “rule” is most likely attributed to the necessity for a
uncontrolled as well.
communication is the loss of tone of voice and intonation, which is used for a variety of
things in real life, with one of the biggest uses being for emphasis. A way around this
when typing text, in some situations, has been to bold, underline, or italicize the phrase,
but this is only possible in rich text editors and is not available on a platform like Twitter.
Thus, in attempts to compensate for this loss, three main tools for emphasis, with
similar (but not identical) connotations in usage, emerged in online communities: phrase
The first, more commonly used tactic for emphasis, phrase capitalization,
involves capitalizing the first letters of key words or a key phrase in a sentence. Note
As can be seen, in the second sentence, the first letters of the words in the
phrase “two hours” have been capitalized. 76.9% of surveyed users felt that the first,
unaltered sentence flowed more smoothly than the second one when read over, with
most indicating the effect of the disruption while reading as being the emphasis of the
length of time the subject had been snacking for (thus insinuating that the length of time
had been an extremely long one). This emphasis most likely occurs because
capitalization of the first letters of words in the English language typically indicates some
sort of importance—proper nouns and titles, for example, follow this same pattern of
having the first letters in each word capitalized, whereas common nouns stay
completely lowercase. So, in the example sentence above, the phrase “two hours” is
given importance over the rest of the sentence as a result of formalities in standard
English writing. Moreover, I personally have found that I read capitalized phrases
differently out loud, slightly announcing (but again, extremely slightly) a phrase when it
Broken down further, surveyed users commented that the act of capitalizing a
non-proper noun is generally not grammatically correct, and so, in the context of an
otherwise correctly capitalized sentence, the incorrect capitalization breaks the reader’s
flow of reading and singles out the improper phrase. Having the first letters in “two
hours” capitalized also brings visual attention to the phrase in the context of the
lowercase rest of the sentence because the capitalized letters are physically bigger and
sharper in appearance (eg. the uppercase H in “Hours” is more jagged of a letter than
the lowercase h in “hours” is). Thus, visually, the phrase is also emphasized.
The second tactic for emphasis, period insertion, is, although not as commonly
used as phrase capitalization, still another well known way to single out certain words or
As can be seen, in the second sentence, a premature period has been inserted
before the phrase “two hours.” 89.7% of surveyed users felt that the first, unaltered
sentence flowed more smoothly than the second sentence, which is logical, as, when
people see a period in a sentence, they instinctively stop or pause before continuing on.
Many people felt that the insertion of the period still served as some type of emphasis in
the sentence, but 67.4% of users felt that the produced emphasis was different than that
produced by phrase capitalization. Most commented that since the period forces the
uncomfortable environment is created, meaning that the phrase “two hours” more time
the more natural, inflective, direct emphasis of the phrase itself produced by phrase
capitalization.
Given the difference in perceived tone, many surveyed users felt that the two
different types of emphasis projected different connotations on the sentence. Many who
indicated this felt that adding a period simply made the sentence more uncomfortable to
read (which can also be attributed to the fact that 57.1% of surveyed users felt that
period insertion was less commonly used than phrase capitalization and that 8.3% of
users had never seen period insertion used compared to the 2.3% that had never seen
effect between the two tactics, writing that “capitalization brings more dramatic
emphasis to the phrase, but the period denotes the speaker actually being taken aback
at just how long they’ve been eating snacks for, as if they themselves had not realised
until that very moment.” Another user wrote, “capitalization is more of a grand (and
probably sarcastic) “LOOK AT THIS. The Importance of the sentence!” while the period
insertion gives more of a "I'm tired" and a "can you believe this shit?" kind of feeling, like
a pause for resigned acceptance or disbelief.” Evidently, the hesitation produced by the
premature period being inserted causes the writer to come off as slightly ashamed of (in
this example), how long they have been eating snacks for, thus giving the sentence an
overall more negative tone—and all of this is achieved through the insertion of a single
character.
A third tool for emphasis, which, in my survey, I did not include in the same
category as phrase capitalization and period insertion but, in hindsight, I wish I did, is
He left…………………………………………………………
As expected, the large majority (86%) of surveyed users felt that the second
sentence read longer than the first one, which makes sense as not only does the
excessively long ellipses appear visually longer, but also, normal ellipses are typically
used to trail off, so, when this fact is projected onto an extended ellipses, the trailing off
of the sentence when read seems to extend in the same manner. In this sense, the long
ellipses represents a longer space of silence after the words in the sentence are read
that exists both when there is content following the ellipses and when there is not, thus
creating a prolonged, incredulous silence that exists to give time for the content of the
sentence to sink in. The thought preceding the ellipses occupies a larger space and a
longer period of time, emphasizing it and making it more dramatic—the period of time
where nothing is happening is longer, which, through speech and text, communicates
the idea that the speaker does not know what to say or how to react. This matches with
what many people described the effect of the excessively long ellipses as—a tool that,
aside from just representing a pointed silence (eg. if I asked a friend what a book
they’ve been wanting to read was to buy them a birthday present and replied to their
feeling of awkwardness, and more commonly, the feeling of a negative kind of shock
because in both situations, the writer does not know what to fill the silence with.
In terms of examples of awkwardness, one surveyed Twitter user wrote that they,
in fact, use long ellipses when they “don’t know how to end a tweet.” Another wrote that
they commonly used excessively long ellipses with phrases and fillers like “um,
situation. Essentially, the usage of excessively long ellipses for awkward situations is
based on the fact that long, unnecessary silences are, many times, awkward silences,
In terms of examples of shock, one surveyed Twitter used wrote that they
associate long ellipses with the sentence “I can’t believe this” while another associated
it with the sentences “Wow……... you really did that? Yikes.” One user elaborated on
the shock effect, writing that if they typed the phrase “omg…”, it could be in response to
something that simply “made [them] gasp,” but if they typed the phrase “omg…………”,
then their “physical reaction was probably more drawn out and emphatic than gasping,
such as [their] jaw literally dropping and staying open.” When using extended ellipses
after a noun (especially in comments on photos), one user wrote that, for example, on a
picture of a guy, there is a difference between the comment “his shirt…” and “his
shirt……………..”, as the second seems to add emphasis that there is something about
the person’s shirt that the writer does not like or finds shocking in a negative way. In
shocking situations, the excessively long ellipses evidently represents a dramatic pause
It is worth noting that many people wrote in the survey that the use of long
ellipses does not fit in serious situations, as it carries a tone of a funny type of disbelief.
For example, in the example above where the user wrote that they associated the
extended ellipses with the phrase “Wow……... you really did that? Yikes”, the said
phrase emphasizes the fact that the person did, indeed, do that, rather than
emphasizing the fact that the speaker cannot believe that they did that. The long
ellipses thus seems to amplify the stupidity of whatever action the person took,
therefore giving the shock of the speaker a funny, unserious tone. For truly serious
matters, someone confronting the person that took a problematic action would call for a
completely serious tone—the confronter would probably say something much more
formal, maybe along the lines of “I am extremely disappointed in you for doing this.”
Ellipses would probably not be used at all, as the opinion of the confronter that the
perpetrator did something very wrong is a strong one. Likewise, a second example can
be seen in the example above that compared the phrases “his shirt…” and “his
shirt……………..”. The second phrase with the long ellipses would point to something
that made the wearer of the shirt look silly or stupid to the writer—perhaps, if there were
rainbow feathers spouting out of the sleeves. Through that phrase, the writer does not
emphasize the fact that there is something wrong with the person’s shirt, but rather, that
there is something notable on the shirt that the user finds so repulsive that is funny.
However, if something extremely offensive was on the persons shirt (for example, a
racial slur), the writer would not perceive the shirt as making the wearer look silly—the
writer would perceive the wearer as hateful and offensive and confront them on much
more serious grounds. Once again, the use of ellipses, excessively long or not, would
not match the situation as the beliefs of the writer are strong.
3. Comma Ellipses
Another, slightly different, use of altered ellipses is the growing use of comma
ellipses. Essentially, comma ellipses are exactly what they sound like—ellipses, but
created using repeated commas instead of periods. They are largely used to
communicate the writer feeling uneasy or unsure about what they are saying, or to
communicate the fact that whatever the writer is saying should not be taken too
I don’t know…
I don’t know,,,,
As can be seen, the ellipses in the first sentence has been replaced with
repeated commas in the second. The majority of surveyed users (over 64%) felt that the
second sentence seems more unsure and awkward than the first sentence, which
seems to make sense given the differences in traditional uses between the comma and
the period. Commas are short pauses compared to the full stops that periods
represent—one is a rest in the middle of a thought, and the other ends a thought. Thus,
in the concept of ellipses, although both “...” and “,,,” trail off, the period ellipses seems
much more certain compared to the comma ellipses—the writer isn’t committing to the
certainty that periods communicate, and is unsure of how to continue, creating an shaky
tone. One surveyed user characterized the use of comma ellipses as “something along
the lines of wanting to say more, but [not being able to] find the right words to say or
type,” and another characterized the use of comma ellipses as “mak[ing] a sentence
feel like it’s hovering.” Another user commented that the obvious misuse of commas
with regards to formal english grammar rules also contributes to the unsure tone the
sentence is given—“[the commas] aren’t being used normally, and their being out of
place shows how strange or overwhelming the situation is to the subject.” This uneasy
tone is further amplified by the fact that traditional period ellipses do not usually seem to
carry any specific connotation, but are rather a somewhat emotionless, straightforward
trailing off. To readers, since comma ellipses deviate from the norm, they must
The fact that traditional period ellipses do not seem to carry any specific
emotional connotation as well also contributes to the fact that comma ellipses can also
be used to make a statement seem less serious. Period ellipses come off as much more
formal and structured to begin with because they are an existing, acknowledged
convention in the English language, so the fact that they carry no emotional tone only
adds on to the formality of the ellipses. By this logic, comma ellipses, which are not a
standard convention in the English language, seem more relaxed in comparison, since
they are not “correct” by any formal standards. Thus, the commas come off as more
naturally human, and, as one user wrote, more genuine. More interestingly, one user in
particular noted that when they use comma ellipses, they see the “,,,” as “sweat drops,
to express hesitation,” thus revealing how to some, the commas literally become
become more natural and casual, people begin to relax and feel more comfortable as
the seriousness of the situation has decreased, and the use of comma ellipses is no
Conclusion:
As I mentioned before, I only analyzed five different linguistic phenomena that
are commonly used on Twitter—far from the total number of existing linguistic
phenomena that are commonly used on Twitter, and extremely far from the total number
of existing linguistic phenomena that are commonly used online and on social media in
general. However, I still believe that the analysis that I did complete is indicative of the
many wonders that online slang and conventions achieve linguistically, such as
changing the meaning of a sentence with a single character and finding intuitive ways
around the roadblocks that reading text presents to human communication. Really,
some may argue that online venacular is becoming its own language, which I am
friend my age who does not use Twitter in lowercase letters as a filler and receiving an
extremely confused reply. Perhaps spending time on social media was not a waste, but
Another thing that I would like to note in my analysis is simply how complicated
can’t really explain why… it just makes sense,” which is extremely true—it is hard to
explain why some letters look soft, or why a comma looks less certain than a period,
and there might not be a definitive explanation at all to why certain slang works and why
others do not. My point is, I do not know whether it is because I am a teenager who
feels far away from adulthood, but I feel as if many professionals and adults tend to
overlook linguistic phenomena that are birthed from the internet because they see it as
just a blip in existence that exists because of children playing around online compared
to the many centuries that the formal English language, a language used by great
scholars and philosophers and academics, has existed for. From my point of view,
online linguistic phenomena are not simple blips. As seen from this survey, they are
signifiers, and thus, should not be overlooked at all. Technology and the internet will
only grow and become more prevalent as time goes on, and colloquialisms like the ones
I analyzed in my survey and in this paper will become commonalities among all.
Simply put, all I hope for is that my linguistic analysis shed some light, even if just
a single ray, on the sheer complexities of online language. Like many established
systematics that can be analyzed with just as much meaning as formal English can.