Documente Academic
Documente Profesional
Documente Cultură
Fernando Arce
Loyola University
GROWTH THROUGH COLLABORATION 2
My mom was a zone supervisor at Alpino— a chain of supermarkets throughout Mexico City—
for all the stores in the state. From her, I learned that in order to create sustainable, hard-
working, and respectful relationships with folks, I needed to earn their respect. Everyone loved
my mom and it showed when she would visit each location. She would ask about their families,
their day, in what ways were they struggling, and what ways they could come up with a solution
to manage these obstacles. By demonstrating empathy and patience, the people that she was
working with respected her which, in turn, helped my mom perform her duties as zone
supervisor. This is the basis of how my own leadership philosophy is shaped. I am creating a
philosophy that presents itself with opportunities for reflection, engagement, development, and
In this essay, I engage the literature surrounding portions of the authentic leadership
model, servant leadership model, emotionally intelligent leadership model, and leader-member
exchange (LMX) theory. Specifically, I will utilize the LMX theory as the foundation for my
leadership philosophy and incorporate the benefits of the other models in order to minimize the
limitations of this theory. My hope is that by bringing in the advantages of each model and
building off the theory, I can counteract the theory’s limitations and present a philosophy that
promoting growth in the students I work with and in myself through a collaborative process.
I chose to use the LMX theory as the foundation for my leadership philosophy because of
the 1:1 interaction component. In my internship at the Office of Student Conduct & Conflict
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Resolution (OSCCR) and at my part-time job at the University of Chicago Booth School of
Business, I have weekly 1:1s with my supervisors to not only discuss on what I am working on
but also, to understand what I am doing outside in my daily life. At first I was confused why
someone that I worked with would ask me what classes I was taking and what projects I was
working on but the more I talked to them about these things, the more I found myself becoming
more comfortable with them. In a way, these conversations began to crumple the wall that I had
placed between them and I. These 1:1s created a space of authenticity and exchange of ideas that
What I find interesting from the LMX theory is that it describes an exchange of services
between leader and member and in return, the member will receive special treatment. For the
group that receive this special treatment, Dansereau, Graen, & Haga (1975) calls them the ‘in-
group’ while those that do not receive this special treatment are the ‘out-group.’ As cited in
Northouse (2016), Dansereau et al. (1975) mention that in addition to these preferential
practices; “they are more dependable, more highly involved, and more communicative than out-
group followers (Northouse, 2016, p. 138). This is a contrast to the out-group since they do not
feel connection to the leader, they do not put as much effort as the in-group. The advantageous
aspect of this theory is that it looks at how can leaders work with members in their organizations
While the merits are highlighted in the way the theory describes the interactions between
the leader and the in-group members, there are areas for improvement, specifically looking at the
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out-group members. The LMX theory is split into three phases that explore levels of interactions
between leaders and members. In the first phase, the interactions between leader and members
are very much scripted meaning that both parties are presenting themselves in a way that aligns
to what their positional title or role may be. Furthermore, in this phase, the influence lies within
the leader and it is shared to the member with this exchange being of very low quality.
Ultimately, the interest is on the self and what the leader can get from the follower and vice-
versa.
The ‘Acquaintance’ is the second phase in this theory where roles begin to be tested and
the exchange of influence begins to become mixed. This meaning, both leader and follower
begin to really increase the level of exchanges and look at the interest of one another. This phase
typically comes after the member and the leader have begun to feel comfortable in this space.
Finally, the third phase or ‘Partnership’ roles begin to be negotiated, meaning that the prescribed
roles of each position can become negotiated to co-create a role that fits with what the leader and
the follower want. This change looks at how the influence between leader and follower develops
into a reciprocal high quality exchange where interests are group focused more so than just
These phases do well in showcasing the phases that new members present themselves for
the first time to the leader in their organization or workplace. I saw these phases in my own
professional development while I was interning at the Office of Student Conduct & Conflict
Resolution (OSCCR) these past two semesters. I remember that the first time I had a 1:1 with
my supervisor, it was very much us sticking to our positional roles and the dialogue that we
would create was very much on the work that needed to get done in the office and the support
that they could provide for me. As I became competent and comfortable with everyone in the
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office, I saw my progression to phase two and three where my interactions with my supervisor
moved from superficial conversations on things that the office needed me to complete to more
in-depth check-ins that encompassed my self-care, work, school, and personal life. Being able to
move from rigidness to authenticity in this new environment really helped me feel welcomed in
Limitations
The LMX has limitations and criticism concerning the topic of fairness. While the theory
highlights that when the leader creates bonds with members of the in-group, automatically there
are folks that may not be part of that group. In these cases, these members are in the out-group
which demonstrate lack for dedication in the organization. This is a result from noticing the
preferential treatment provided to those in the in-group from the leader. Additionally, another
criticism is that the theory does not fully explain how these high-quality leader-member
exchanges are created (Anand, Hu, Liden, Vidyarthi, 2011). In the same regard, the studies that
have provided some insight into this theory, “have used different scales “with different levels of
analysis, so the results are not always directly comparable. Furthermore, the content validity and
dimensionality of the scales have been questioned (Graen & Uhl-Bien, 1995); Schriesheim,
Castor, Zhou, et al., 2001)” as cited in Northouse (2016). Essentially, the limitations of this
theory have influenced the inclusion of other leadership models for they bring pros that will help
minimize the limitations from this theory seeping through to my own leadership philosophy.
practice. While my mom worked as a supervisor, she was authentic to her coworkers and the
people that she was responsible for at each of the locations she visited. By always being her
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true-self, she was admired and people gravitated to her. I aspire to be like my mother and in that
Servant leadership is the model that my fraternity, Alpha Phi Omega, uses in partnership
with our three cardinal principles: Leadership, Friendship, and Service. These pillars go hand-in-
hand with servant leadership because the model focuses on what others and their growth. As
soon as I became a chapter member, I ran for an executive board position that allowed me to
develop my leadership ability. With this, I was granted access to see how a fraternity function
behind the scenes and I witnessed the collaboration between each member on the executive
board and chapter. Every time we created a plan for a fellowship event or service event, we
always discussed how this would provide developmental opportunities for our members, the
impact on the community, and growth for ourselves. Servant leadership was instrumental to my
own development during my undergraduate education that seeing the benefits first-hand, gave
To help students, I first need to be aware of my own strengths and what limitations I may
possess. A component in the conversation concerning authentic leadership is in its focus on the
development of self. As described in the Kiersch & Peters (2017) piece on authentic and servant
balanced and unbiased decision-making and building trust-based relationships” (Kiersch, C.,
Peters, J. 2017. p. 149). When put this model in practice, it is my hope that students will be
able to see that I can be vulnerable and open with them and they in turn, will be more inclined to
reciprocate vulnerability. When there is trust between practitioner and students, there is a
Once I have taken time to reflect on who I am as a practitioner and I understand the steps
of the students that I work with. Whereas authentic leadership places a focus on self-awareness
and on the self, servant leadership works as a model where the focus lies on a; “follower’s
growth and empowerment, a sense of community stewardship, and further emphasis on ethics,
humility, and moral behavior” (Kiersch, C., Peters, J. 2017. p. 149). To me, this model serves
as a way for student development to be the forefront of the conversation. When put into
practice, my hope is that I am not only able to model leadership to students that I work with but
also, be able to provide opportunity to help them develop skills that empower them to enact
whether it be our strengths, limitations, or values—before we can take the role of working and
helping our students, we also need to be prepared to answer, “What did I leave this student
with?” By incorporating the area of self-awareness from the authentic leadership model and
coupling it with the drive of engaging the development process of students that we get from the
servant leadership model, we can see the framework that is described in the literature as;
“positive, ethical, trust based, and pro-social leadership” (Kiersch, C., Peters, J. 2017. p. 149).
This in turn brings into account the parameters for a holistic developmental process for students
and practitioners as they both go through the journey of collaboration. Furthermore, the
literature appraises the frameworks of these two combined models stating; “[there has] been
growing empirical support for their positive ethical impact and leadership development […]
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[fitting] the ‘leadership inward and outward’ approach required by behavioral ethics principles”
(Kiersch, C., Peters, J. 2017. p. 149). With the combined models, I approach the avenue of
reflection and engagement. Reflection on what we can provide and what we need to work on as
In terms of using the EIL model, I wanted to find a model that was consistent with the
type of leader that I want to work with. In my own experience, I thrived with supervisors that
were very much so self-aware because it translated to the tone of our conversations. They did
not have to present themselves in a disingenuous way and in turn, I did not feel pressured to
present myself like that either. This model focuses on the environment and the participants
within that space. At the core of this model, similarly to LMX theory, is the focus on the
relationship between leaders, followers, and the space or context. Furthermore, EIL
“incorporates the idea that emotions influence thoughts, decisions, and behaviors” (Allen, S.,
experience this past school year. While working in conduct, I was able to have conversations
with students at Loyola that were allegedly responsible for violating a community standard.
During these conversations, I would work with them to understand the decision and thought
process that went into their decision that caused them to ‘visit’ me in my office. From the
twenty cases I heard this semester and not counting the countless more I heard last semester,
most of the cases that the student was found responsible for violating a policy was driven by
their emotions. This made me realize, that even if the conduct work itself may be more technical
in nature and driven by facts, there is room for compassion and empathy. Being aware that we
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are in the type of work that presents itself to helping students developed holistically, it is
important to emotionally intelligent, especially when some students are brave enough to be
vulnerable.
With the focus of the first two leadership models being within who we are and how we
can help others grow, the idea behind Emotionally Intelligent Leadership (EIL) resonates with
my value of inviting others to the table. The literature mentions that EIL focuses on; “context,
self and others, emotionally intelligent leaders facilitate the attainment of desired outcomes”
(Allen, S., Shankman, M., Miguel, R. 2012. p. 177). I believe that to not only be an effective
leader, we need to be self-aware, understand the context of the space we are in and the folks
around us. For instance, I will present myself differently in a room full of high school age
students than I would to a room full of non-traditional graduate students. In this instance, I am
not being ‘fake,’ but rather, I am taking my audience and environment into account to be
By using this framework and pairing with the frameworks of Authentic and Servant
Leadership, I can add a layer to what I believe a good leader and practitioner to be. This
framework challenges me to think about the forces outside of myself in hopes that we can honor
our time together and respect the space we are in as we create opportunity to engage in
leadership development. Additionally, by incorporating the focus of EIL, I can create a space
for development and provide opportunity for conversation on ways to continue our growth as we
Leadership Philosophy
Throughout this essay, I shared parts in my life that exemplified the merits of these
diverse models of leadership and why they will do well in terms of minimizing the limitations
found in the LMX model. From my mom’s authentic leadership, my engagement in servant
leadership through my fraternity, to the work I did in the conduct office that warranted emotional
intelligence; all of these aspects have become fundamental aspects to the creation of my
leadership philosophy.
relationships that aid in the efficiency of the organization (Dansereau et al., 1975). I believe that
creating relationships with everyone that you work will help in creating these networks of
partners that will help you accomplish projects—similarly to how campus partners help our
conduct efforts throughout my internship experience. The theory itself does not comment on
how to go from phase one to phase three but from personal experience, by creating a practice of
having 1:1 time with the students I will be working with, that can be the first step to creating
these beneficial relationships. 1:1time is providing them a space to talk with me about anything
they need to discuss while at the same time, we are getting to know one another and build
community. This time is for them to talk out ideas, struggles, or come up with action items that
will help them be a successful member of the office but also, in their academic endeavors.
Through this, we are collaborating on ways to ensure projects get done but they can also provide
minimize the possibility of these groups forming. From the authentic leadership model that aids
in this is how the model emphasizes self-awareness and building trust-based relationships
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(Kiersch and Peters, 2017). As it was already mentioned in the LMX theory, creating these types
identifying my own biases and identify the type of attention I may provide to certain students
over others. In addition, I can better serve the students I work with by helping them develop
their own awareness so that they may also check their own shortcomings when it comes to
Another intervention to answer the limitations of using the LMX theory as a foundation
for my leadership philosophy is servant leadership. This model has a focus on ways to provide
holistic development in the followers. Not only are we creating 1:1 times to dialogue and build
community we are also building upon our ongoing relationship to provide space for
development. This is where the collaboration and growth piece comes in my philosophy. While
servant leadership focuses on the follower’s growth, I am proposing in also including the leader
in this process of development. By being transparent with the students I work with and revealing
that I do not hold all the answers, I invite them to collaborate with me and find solutions
together. Inviting students to have critical conversations helps them develop interpersonal skills
that play a role in everyday life but also, can help me view things with a different lens.
Finally, EIL speaks to my values on inclusivity and not wanting to excludes folks from
having a place at the table. Even though there are no findings on ways to foster phase three
relationships in LMX theory, integrating EIL to the philosophy fosters an environment where
students feel comfortable and welcomed, knowing that they are entering a space where their
ideas are valued and their ability to engage in leadership is encouraged. EIL, in collaboration
with the previous two models, serve to help me understand that the students I will be working
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with are from diverse backgrounds and each of them bring a new perspective. Many of them
will have their own ideas of what they excel in and what they need work on. By incorporating
this philosophy where relationship building is the fundamental theme throughout, we can have
dialogues to help me understand their areas for growth, ways to capitalize on their strengths, and
Philosophy limitations
Like many, my philosophy has limitations on how to work with diverse learners. While
the idea behind creating strong relationships with students has merit, there are some students that
do not feel as though their strength lies in a 1:1 conversation. Conversely, some students may
even think that having these chats with me may not serve any purpose and may not take them
seriously. Having relationships with students is important for me and being cognizant that not
everyone I work with will have similar views on this, I need to remember to not take things
seriously. Rather than taking things personally, invite them to collaborate with me in finding
strategies that may work best for them and, in turn, modifying my approach when working with
them.
there to creating strong relationships with folks that I work with, unfortunately, there may be
times that we are not able to meet or touch base. In these cases, morale may drop and the
relationship that we built may begin to become strained. In this case, it is important for me to
realize that life is happening, for myself and the students that I am working with. To help us stay
in touch, we can switch off to an email update—as impersonal as it sounds, some students prefer
Ultimately, it is hard to create a philosophy that can work with everyone but as long as it
works well for me and it serves the students that I work with, I feel confident going into the field
with the goal of creating relationships with the students that I work with.
Conclusion
My leadership philosophy concerns itself in the co-creation of space where I can present
myself authentically to the students that I work with in hopes that we can go through a mutually
advantageous process of leadership development. A process that grounds itself in the LMX
theory of creating one-on-one relationships with folks to maximize work effectiveness, paired
with elements from the authentic leadership model, servant leadership, and EIL models.
My leadership philosophy is founded on the understanding that we can learn from one
another and in turn, we can create a space for growth the power of collaboration. The reason I
am going into this field is because I am working for the benefit of the students. In order to be a
great student affairs professional, I need to know my audience and the way I present myself to
them. By creating a philosophy that has roots from the way I saw leadership being engaged
throughout my life, I hope to create opportunities for reflection, engagement, development, and
growth.
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References
Allen, S., Shankman, M., Miguel, R. (2012). Emotionally intelligent leadership: An Integrative,
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Anand, S., Hu, J., Liden, R. C., & Vidyarthi, P. R. (2011). Leader-member exchange: Recent
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G. Jackson, & B. Uhl-Bien (Eds.), The SAGE handbook of leadership (pp. 311–325).
London: Sage.
Dansereau, F., Graen, G. B., & Haga, W. (1975). A vertical dyad linkage approach to
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Kiersch, C., Peters, J. (2017). Leadership from the inside out: Student leadership development
Northouse, P. (2015). Leadership: Theory and practice, 7th edition. CA: Sage.
Schriesheim, C. A., Castro, S. L., Zhou, X., & Yammarino, F. J. (2001). The folly of
theorizing “A” but testing “B”: A selective level-of-analysis review of the field and a