Information security and technology service management lead.
Business continuity & crisis management expert. 15+ years of professional experience with multiple industries and global scope. Strong business management academic background with noted French universities. PROFESSIONAL EXPERIENCE Jan 2005 – Independent consultant & trainer present - ITIL service management instructor - ISO 27k Lead Implementer instructor (100% exam success rate) - Hands-on Business Continuity & Crisis management - Security Strategy - Ecommerce Security - Policy Development and Implementation - Security Standards (ISO27001, PCIDSS) and Security Architecture - Security Controls Audits - Security Metrics Dashboards Scorecards - Security Hardening - Security Awareness - Penetration Testing Management - Vendor Security Assessment - Risk Register design and management - Data Breach Planning - Access Control Management - Cryptograpy - Information Security Governance and Risk Management - Legal regulations, investigations, and compliance - Operations Security - Security Architecture and Design - Telecommunications and Network Security - Information Security Program Development and Management - Information Security Incident Management - IT Service Strategy and Portfolio Management - Service Level Management - Change Management - Release and deployment Management - Service Operations and Processes - Continual Service Improvement Nov 2016 – Business Continuity & Crisis Management head present AXA Egypt Cairo, Egypt Build and manage Business Continuity & Crisis Management capability in accordance to group standards ISO 22301 and BS 11200:2014 June 2015 – Nov Country IT manager 2016 AXA Egypt Cairo, Egypt Lead, establish and manage IT department for new operations launch in Egypt, with a capital budget of 1M EGP. Mar 2010- June Head of Egypt Security Engineering 2015 Orange Business Services Cairo, Egypt Lead, establish and manage security engineering team in Egypt and completed service transition from France and Canada. Sept 2005- Mar Managed Security Infrastructure Operations senior engineer 2010 Orange Business Services Cairo, Egypt Team lead and function manager delegate. Jan 2005- Sept R&D Specialist - IT Synergy, Cairo, Egypt 2005 Worked on research and development of open source based products, mainly VoIP solutions. Jul 2004-Jan 2005 IT Projects Supervisor - Intermark Inc., Cairo, Egypt Responsible for all technology related projects.
2002-Jul 2004 MIS Supervisor - ABB-SUSA Inc., Cairo, Egypt
Managed information systems infrastructure and resources for Egypt operations of a multinational contractor. 1999-2002 Technical Manager and cofounder Global Trade/WA3D.NET, Cairo, Egypt Manage the technical department of a startup local IT service integrator. SKILLS Multiple vendor knowledge, BlueCoat, Checkpoint, Juniper, HP, Fortinet, Splunk, Zscaler, Cisco, F5, Radware. Information technology service life cycle management expert. IT project planning & control. Linux and open source solutions management. Team building, people management and leadership, leading staff training, development, and knowledge sharing. Team operations management, monitoring and performance analysis. Virtual team management in multinational environments. Excellent communication, presentations skills and strong training capabilities. Strong customer orientation and good understanding of business environments across sectors. IT Service Strategy, Portfolio Management and Service Level Management Change, Release and deployment Management Service Operations and Processes Continual Service Improvement Security Strategy and Policy Development and Implementation Security Standards (ISO27001, PCI/DSS) Security Architecture and Security Controls Audits Security Metrics Dashboards Scorecards and Security Awareness Penetration Testing Management and Security Hardening Application Development Security and Cryptograpy Information Security Governance and Risk Management Legal regulations, investigations, and compliance Operations Security and Security Architecture and Design Telecommunications and Network Security Information Security Program Development and Management Information Security Incident Management Language Skills Arabic: Mother tongue English: Very good in written, fluent spoken Certificates French: Very good in written, fluent spoken ISACA Certified Information Security Manager (CISM). ISC2 Certified Information Systems Security Professional (CISSP). Certified ISO27001 Lead Implementer trainer. (PECB) Certified ITIL IT service management expert. Certified ITIL MALC (Managing Across the LifeCycle) Certified ITIL Service Operations manager. Certified ITIL Service Design manager. Certified ITIL Service Strategy manager. Certified ITIL Service Transition manager. Certified ITIL Continual Service Improvement manager. Certified ITIL foundation V2&V3. EDUCA TI ON MBA International Paris, IAE Université Panthéon Sorbonne Paris I – Université Paris Dauphine Information technology management diploma, SCO Unix administration, ICL-Fujitsu B.Sc. Accounting & Business Administration, Faculty of Commerce and Business Administration, Helwan University AC TIV ITIES Co-Founder and board member of the Egyptian Open Source Society (Open Egypt). Advisory board member for the Egyptian Open Source NGO Mushtarak. Consultant for the Egyptian Government Open Source Strategy committee. Noted speaker in technology and security events. EGLUG (Egyptian GNU/Linux User Group) co-founder