Documente Academic
Documente Profesional
Documente Cultură
2018
ASSIGNMENT
On
BUSINESS ETHICS
Arun visits Mr.Ashok Kumar’s house but he is suffering from Alzheimer’s disease, unable to
give coherent answers. Frustrated Arun directly confronts Anil Chopra. But Anil says
“Mr.Ashok Kumar was a friend of my father. He has no relatives or children and my wife
Bindu has been taking care of him like daughter since a long time. Therefore, Mr.Ashok
Kumar gives us money out of good will, so we can send our son to an expensive IIT coaching
class at Kota, Rajasthan. Besides this is a personal family matter and none of your damn
business.”
Do you think Arun made a blunder or was he merely performing an ethical duty?
In this case Mr. Guru Dutt who is an SBI PO narrates an incident to Arun who is working
under the secretary of Pension Department. He tells him about the doubtful practice which is
carried out from last 2 years with Mr. Ashok Kumar. According to Mr Dutt, he thinks that it
is bribe scam against the senior citizens to get their pension files cleared. Arun reacts to this
situation in frustration and get a negative response after talking to Mr. Anil Chopra.
SITUATIONS
According to the group, whatever Arun did, Yes, it turned out in a blunder.
If it was a scam then there should be a proper proof and evidence before approaching both the
parties. It was just a discussion between Mr. Guru Dutt and Arun, on the basis of which Arun
approached Mr, Anil Chopra regarding the matter of Mr. Ashok Kumar. In which he got a
response that he is interfering in personal matter of the pensioners of the bank. Ethically
speaking,
Analysis as follow:-
1. Ethical issue was without any evidence or notice, it was wrong to ask someone directly
about the situation. Also, a banker must keep his clients’ data confidential, unless required
by the law to disclose it.
2. Ethical dimensions of all decisions and organizational processes- With all evidences and
valid proof the decision should have been made to confront Mr. Anil Chopra. It should have
first reported to the higher authority or boss of Mr. Guru Dutt and then they could have talked
to Mr. Chopra.
The Formula of Universal Law: "Act only on that maxim through which you can at the same
time will that it should become a universal law [of nature]." What is a maxim in this
situation? A maxim is the rule or principle on which you act. So, here the maxim is that Arun
should have not talked to Mr. Chopra directly and also Guru Dutt was not expected to tell this
information to anyone.
As this law states that you are not allowed to do anything yourself that you would not be
willing to allow everyone else to do as well and also you are not allowed to make exceptions
for yourself.
So, in this situation Guru dutt was not allowed to share the details of the customer with
anyone and if he feel something is going wrong he should have investigated first and
informed his senior. Also, in case of Arun same thing apply, he was also not allowed to go to
Mr. Chopra directly telling him that he is doing so. These things will conflicts and tension
inside the office and no one will trust them, not even the customers.