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The Secrets of Successful Business Traveling

In 2000, $634 billion was spent on global business travel,
half of the $1.2 Trillion spent in 2015.
Growth has been driven by
an increasingly Business travel is a historically
connected world. growing industry with high
pay-off, and it will continue to
U.S. residents logged
grow into the future.
457.4 million person
trips for business Given its increased prevalence,
purposes in 2016, organizations should invest in
with 38% for making sure they are supporting
meetings and events. their employees with clear
communication channels.
Global
Business
Travel
Association

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Healthy booking growth is projected to continue
across the leisure and business fronts in 2017

1$ for every dollar invested in business travel Communication

technology
can address

9.5$ average businesses benefit these themes

Technology, especially
communication
2.9$in new profits and increased revenue technology,
will push the industry
forward!
U.S. Travel
Association “U.S.
Travel Answer
Sheet”

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Consumer expectations are changing around the overarching
themes of authenticity, personalized experiences, removal of
friction, and on-demand functionality.

Communication
tools are necessary to
fully take
advantage
of business
travel and
effectively
manage remote
employees.
A confluence of technologies will come together to
Deloitte “2017
travel and
push mobile communication forward—removing
hospitality existing pain points from travel and improving
industry
outlook” the overall trip.

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In a recent industry survey, the biggest concerns for managers

of mobile workforces were: having a productive workforce
(68%) and maintaining easy communication with team
members and clients (66%).

Industry growing,
despite risk,
which means
that focusing on
risk mitigation
is crucial for
businesses.
In a recent industry survey the top four tools found
Mobile Day useful in helping manage business travelers were:
“Business Travel:
Managing audio conferencing tools, online meeting tools,
Communication
and Costs” online collaborative tools, and business instant
messaging tools.

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Despite an increased perception

provided by
of risk (72% of respondents in a
recent survey), 44% of organizations
reported a rise in business travel
activity in the past year and over
half expect further increase in 2017.

Business decision-makers
report the greatest challenges
in mitigating travel risks are:
Educating employees about
travel risks (49%),
Communicating during a
crisis (47%), Tracking employee
travel (42%)
One of the best risk mitigation
Almost half of respondents
strategies is clearer
(48%) say their organizations communication channels,
investment in travel risk including various types of
International mitigation has increased over
SOS “Travel Risk
the past year, and 47% believe
messaging
Map 2017”
this will increase further in the
coming year.

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