iComm - 12 weeks Communication Skills Programme

S.N Session Duration Session Name

o No
Day
1
1 1.1 9.30-10 Introduction and Welcome

2 1.2 10-10.30 Ice Breaker

3 1.3 10.30-11.30 Communication Skills and You/How

good are your communication Skills

1.4 11.30-1.00 Writing an Email

1.00-1.30 LUNCH
5 1.5 1.30-2.30 The 7 Cs of Communication

6 1.5 2.30-3.30 Non-verbal communication

7 1.6 3.30-5.00 Writing Skills

8 1.7 5.00-5.30 Writing Skills (Exercises)

Day 2
16 3.1 9.30-11.00 Structured Writing

17 3.2 11.00-12.00 Report writing

18 3.3 12.00-1.00 Understanding Lotus

1.00-1.30 LUNCH
19 3.4 1.30-2.30 Articles

20 3.5 2.30-3.30 Prepositions

21 3.6 3.30-4.30 Improving Reading Skills

22 3.7 4.30-5.30 Exercises

Day 3
9 2.1 9.30-10.30 Making a Good First Impression

10 2.2 10.30-11.30 Body Language

11 2.3 11.30-12.30 Better Public Speaking Skills

12 2.4 12.30-1.30 Report Writing

1.30-2.00 LUNCH
13 2.5 2.00-3.00 Business Vocabulary

14 2.6 3.00-4.00 Presentation skills

15 2.7 4.00-5.30 How to improve Communication

skills

Day 4
23 4.1 9.30-10.30 Common Mistakes

24 4.2 10.30-11.30 Idioms

25 4.3 11.30-1.00 Business Communication

1.00-1.30 LUNCH
26 4.4 1.30-3.00 Tense Usage
27 4.5 3.00-4.00 Exercises on Tenses

28 4.6 4.00-5.30 Recapof the sessions

Day 5
29 5.1 9.30-10.30 Reading Comprehension

30 5.2 10.30-11.30 Confusing Words

31 5.3 11.30-1.00 Listening Comprehension

1.00-1.30 LUNCH
32 5.4 1.30-2.30 Creative Writing

33 5.5 2.30-3.30 Auxiliary Verbs

34 5.6 3.30-5.30 Writing Effective Emails

Day 6
35 6.1 9.30-11.30 Collaborative report writing

36 6.2 11.30- 1.00 Reading and Listening

Comprehension

1.00-1.30 LUNCH
38 6.4 1.30-2.30 Assessment(Indiviual)
39 6.5 2.30-3.30 Doubts ,Questions and Feedback
40 6.6 4.30-5.30 Graduation Ceremony
Content outline Skills Acquired

Introduction to the Objectives and Listening

Need of the programme
Getting to know each other Speaking, Listening,
Socialisation
Communication Quiz, The Listening,
Communication process Reading,Speaking

The right way to write an Email. Writing, listening,

Reading

Discussion of the 7Cs with Bad Speaking, Listening,

examples and Good examples. Reading, Collaboration

Categories of Non-verbal Listening, Reading,

communciation- Body Language and Creativity
Para Language

Getting your Message Across Clearly, Listening, Reading,

Audience and Format, Composition Writing, Creativity
and Style, Structure, Grammatical
Errors, Proofing.

Writing and editing Emails in pairs.

Writing Process, Pre writing, Drafting, Writing, Reading
Editing, Revising,
Introduction to Reports, Classification Writing, Reading
of Reports, Chracteristics of a good
Report, Steps to Report Writing,
Writing the Report

Understanding the features of Lotus Listening,

as support for writing Reading,Speaking

Types of Articles, The Use of Articles, Reading,

Use of A and An, Use of The, Writing,Speaking
Countable vs Uncountable, First vs
Subsequent Mention, General vs
Specific, Omission of Articles

Definition, Prepositions of Time, Reading,

Place, Spatial Relationships, Direction, Writing,Speaking
Prepositions with Nouns, Verbs,
Adjectives, Unnecessary Prepositions,
Idiomatic Expressions with
Prepositions

Main Skills, Scimming and Scanning, Reading, Speaking,

Non Verbal Signals, Summarising, Writing
Reader Anticipation, Assignment

Re-cap of the session in groups Reading, Speaking,

through report writing and then Writing
presentation of the report .
Be on Time, Be yourself, Be at Ease; Listening, Reading,
Present yourself appropriately, A Speaking,
word about Individuality, Winning Communication,
smile, Be open and confident, Be Collaboration.
positive, Be courteous and attentive.

Relaxation Techniques, Understanding Listening, Reading

Non Verbal communication, Typical
things to look for in confident people,
Some common signs, Working with
groups

Simple Tips, understanding what to Reading, Speaking,

say next Confidence
Writing Reports on particular topics. Listening, Reading

Vocabulary dealing with BizCom Reading, Speaking,

Listening, Creativity
Understanding your presentation Listening, Reading,
skills, Quiz, Become a better Confidence
presenter

Understanding your communication Listening, Speaking,

Style, Be an Active Listener, Quick Reading, Confidence,
Thinker. Collaboration

Grammatical errors, mis Reading,

pronunciations Listening,Speaking

List of Idioms, Activity Speaking, Listening,

Reading
Customised style guide Writing, Reading

Handy Tips, Common Errors, Tense Reading,

Consistency Listening,Speaking
Practice Writing, Reading,
Speaking,Creativity
Report/Email Writing Writing, Reading,
Creativity

Activity based on Reading Writing, Reading

Comprehension

Fun with words Speaking, Reading

Activity based on Listening Listening, Reading,

Comprehension Writing

Activity using Story Starters Reading, Writing,

Creativity
Auxiliary Verbs and their uses, Reading, Writing
Exercise
Writing mails with clear messages Writing, Reading
avoiding ambiguity, Specify the
Response you Want, Be a good
Correspondent, Internal Emails

collaating and Analysing data, using Listening, Reading,

descriptors and writing a Speaking, Critical
comprehensive report. Thinking

Activity on Reading& Listening Reading, Writing

Comprehension based on the reports

Practicing what you have learnt All

Clarifying Doubts All
Feedback form etc to be shared. Writing
Learning Outcome Source Resources Status

Understanding the need for the IL&FS ppt,handouts TBP

programme
learning to introduce oneself IL&FS ppt

Ascertain one's own BizCom ppt

communication skills

The relevance of communicating BizCom ppt

effectively through Emails

Effective use of the 7 Cs of BizCom ppt,Video

Communication: 1. Clear. 2.
Concise. 3. Concrete. 4. Correct.
5. Coherent. 6. Complete. 7.
Courteous.

Effectively use and react to non BizCom ppt,Video

verbal communication

Writing that is focused, readable, BizCom ppt,handouts

accurate and concise

Writing that is focused, readable, IL&FS ppt,handouts TBP

accurate and concise
Learning and applying Good BizCom ppt,handouts
Writing Techniques
Learning how to write good BizCom ppt,handouts
reports

Making use of the features of BizCom ppt,Video

Lotus to improve writing

Understanding and Using Articles Infosys ppt,handouts

in Communication

Understanding and Using Infosys ppt,handouts

Prepositions in Communication

Understanding how to Infosys ppt,handouts

comprehend a text and improving
reading abilties

learning to write reports and work IL&FS handouts TBP

as a team.
Make a good impression on first BizCom ppt,Video
meeting, Understanding the
importance of being positive,
confident, courteous and
attentive.

Effectively use and react to verban BizCom ppt,Video

and non verbal communication

Communicating Effectively BizCom ppt

Learning how to write clearly and BizCom ppt

precisely.

Enhancing Active Vocabulary BizCom ppt,handouts

Making and Presenting Effective BizCom ppt,Video

Presentations

Tips for better Communication BizCom ppt

Being Aware of common mistakes BizCom ppt,handouts

in writing and speaking

Learn to use idioms through Infosys ppt

Collaboration
Understanding syntax and IL&FS ppt,handouts
punctuation

Understanding and being able to Infosys ppt

apply Tenses
 IL&FS ppt,handouts

Learning to epress with clarity and IL&FS ppt,handouts

precision

Understanding how to Infosys ppt,handouts

comprehend a text and improving
reading abilties

Activity to understand confusing Infosys ppt

words in everyday life

To practise listening for IL&FS ppt

comprehension.

Critically understanding a situation IL&FS ppt

and writing about it
Understanding Auxiliary Verbs and Infosys ppt
their uses
Writing emails that are focused, Bizcom ppt,handouts
readable, accurate and concise

writing a collaborative report BizCom ppt,Video

Understanding how to Infosys ppt,handouts

comprehend a text and improving
reading and listening abilties

Recap what has been learnt. IL&FS handouts

IL&FS
IL&FS
Noida
Session I & II January 12-13
Session III & IV February 16-17
Session V & VI March 16-17
Mumbai
Session I & II Jan 19-20
Session III & IV Feb 23-24
Session V & VI March 23-24

Noida
Session I & II January 12-13
Session III & IV February 16-17
Session V & VI March 16-17
Mumbai
Session I & II Jan 19-20
Session III & IV Feb 23-24
Session V & VI March 23-24
Week Day
Week 1 Day 1
Day 2
Day 3-7

Week 2 Self-learning & assignments

Self-learning & assignments
Self-learning & assignments

Week 3 Self-learning & assignments

Self-learning & assignments
Self-learning & assignments

Week 4 Self-learning & assignments

Self-learning & assignments
Self-learning & assignments

Week 5 Self-learning & assignments

Self-learning & assignments
Self-learning & assignments

Week 6 Day 3
Day 4
Self-learning & assignments

Week 7 Self-learning & assignments

Self-learning & assignments
Self-learning & assignments
Week 8 Self-learning & assignments
Self-learning & assignments
Self-learning & assignments

Week 9 Self-learning & assignments

Self-learning & assignments
Self-learning & assignments

Week 10 Self-learning & assignments

Self-learning & assignments
Self-learning & assignments

Week 11 Self-learning & assignments

Self-learning & assignments
Self-learning & assignments

Week 12 Self-learning & assignments

Day 5
Day 6
Total hours
Workshop
Assignments
Training Plan Hours
Orientation + Workshop 8
Workshop 8
A Writing Activity on the basics of Communication 1

Vocabulary Exercise 1
Listening Comprehension 1
Reading Comprehension 1

Listening Comprehension 1
Speaking Activity 1
Reading Comprehension 1

Writing Exercise 1
Listening Comprehension 1
Reading Comprehension 1

Vocabulary Exercise 1
Writing Exercise 1
Listening Comprehension 1

Workshop 8
Workshop 8
Writing a Report 1

Listening Comprehension 1
Editing Emails 1
Reading Comprehension 1
Vocabulary Exercise 1
Writing Emails 1
Reading Comprehension 1

Speaking Activity 1
Writing Minutes of Meeting 1
Listening Comprehension 1

Vocabulary Exercise 1
Creative Writing 1
Reading Comprehension 1

Introducing your Company 1

Reading Comprehension 1
Speaking Activity 1

My learnings 1
Workshop 8
Workshop 8
78 Hours
48 hours
30 hours