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July 24, 2014

The Tesla Roadster (A): Accelerated Supply Chain


Learning
Charles Fine, Loredana Padurean, and Milo Werner

The Tesla proposition for eco-conscious speed lovers: By 2008, $109,000 would buy you 0-to-60
mph acceleration in less than 4 seconds with zero tailpipe emissions.1 Was this a threat to
Lamborghini, Ferrari, Porsche, or any other traditional auto manufacturer? Some people thought the
disruption might be monumental.

However, in late 2007, the emerging company was facing significant challenges in operating its
global supply chain to manufacture the market-challenging Tesla Roadster. The company’s
manufacturing strategy was built on a time-honored tradition in Silicon Valley: “Design in California,
Manufacture Overseas.” However, problems in Tesla’s long-distance supply chain were threatening
the viability of the production target to build 2500 Roadsters at a rate of 25 per week.2 The company’s
cash position was precarious; it needed to produce and deliver cars, and to generate revenue.

Company Background
Tesla Motors’ early development was built on a collaboration among Elon Musk, JB Straubel, Martin
Eberhard and Marc Tarpenning. The four had been working independently to commercialize a kit
electric sports car created by AC propulsion. Tesla’s market strategy was to enter with a low-volume,
high-end sports car and move down the cost curve into more affordable models.

1
Ze’evDrori, “We have begun regular production of the Tesla Roadster,” Tesla Motors Blog, March 17, 2008. <http://www.teslamotors.com/node/3939>
2
Milo Werner, Interview, June 12, 2012.

This case was prepared by Milo Werner (MBA ’13) and Professor Charles Fine. Professor Fine is the Chrysler Leaders for
Global Operations Professor of Management.
Copyright © 2014, Charles Fine. All rights reserved. No parts of this published material may be reproduced, stored in a retrieval
system, used in a spreadsheet, or transmitted in any form or by any means—electronic, mechanical, photocopying, recording,
or otherwise—without the permission of the MIT Sloan School of Management.
THE TESLA ROADSTER (A): ACCELERATED SUPPLY CHAIN LEARNING
Charles Fine, Loredana Padurean, and Milo Werner

By 2007, Elon Musk, a key initial investor in Tesla Motors, had increased his investment
commitment.3 Musk was a highly successful entrepreneur who had co-founded Paypal and used
some of his proceeds to invest in Tesla as well as Space-X, a space transport company designed to
revolutionize space technology with the ultimate goal of enabling people to live on other planets.

After three years and three rounds of funding, the first Tesla Roadster engineering prototype was
produced. Less than a year later, the first validation prototype already incorporated a number of
design changes from the previous version (Exhibit 1).

Creating an automotive company from scratch is an audacious goal and doing it with an unproven
powertrain technology seemed downright foolhardy to many. However, the vision, to bring
electricity-propelled transportation to the road for the masses, was compelling to the founders and the
band of believers they gathered to pursue their dreams.

JB Straubel,4 CTO and co-founder, stated it simply: “What I care about is displacing oil.” From re-
building an electric golf cart at age 14, he went on to build a custom electric bicycle, pioneer a hybrid
trailer system, and set a world EV racing record with an electric Porsche 944. Straubel had been
involved in every aspect of the company's development, from technology invention to supplier
identification to prototype construction.

Tesla’s strategy began with a focus on a segment of the high end of the market: people who wanted to
drive fast but not feel as though they were damaging the environment while doing so. “We wanted to
show the world that you could be both green and fast,” said Jim Dunlay, VP of Powertrain
Technology.

Dunlay came to Tesla in 2006 with an MIT degree in Electrical Engineering and 15 years of
experience with a series of entrepreneurial ventures within Sun Microsystems. He believed that
Tesla’s success would require aggressive pursuit of the company vision, a willingness to take
necessary risks along the way, and preparedness to rapidly adjust course as needed. The central tenets
of the Tesla culture, he believed, were “scrappiness, hiring the best people in the world, allowing
people to exercise their judgment in the face of uncertainty, and leading by example (Source:
interview, 2013).”

3
Larcker, David F. and Brian Tayan, “Tesla Motors: The Evolution of Governance from Inception to IPO”, Stanford Graduate School of Business, May 16,
2011.

4
“Prior to Tesla, JB was the CTO and co-founder of the aerospace firm, Volacom, which designed a specialized high-altitude electric aircraft platform using a

novel power plant. At Volacom, JB invented and patented a new long-endurance hybrid electric propulsion concept that was later licensed to Boeing. Before

Volacom, JB worked at Rosen Motors as a propulsion engineer developing a new hybrid electric vehicle drivetrain based on a micro turbine and a high-speed

flywheel. JB was also part of the early team at Pentadyne, where he designed and built a first-generation 150kW power inverter, motor-generator controls, and

magnetic bearing systems.“ (www.teslamotors.com/executives).

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THE TESLA ROADSTER (A): ACCELERATED SUPPLY CHAIN LEARNING
Charles Fine, Loredana Padurean, and Milo Werner

In Dunlay’s eyes, perfect was the enemy of good. “We have stage gates,” he asserted, “but at Tesla,
the gates are always open rather than closed.” He preferred that the organization go ahead with speed
and resolve, even when doubts existed, but to be prepared to recover quickly if plans went awry. “We
have to be prepared to make mistakes, but to fix them quickly. We fly very close to the treetops, but
have great confidence in our pilots.”

Contrasting Tesla’s culture with that of the large traditional automakers, Dunlay said: “The dinosaurs
avoid risk. Their gates are closed, and they only open when the risk of proceeding has been
eliminated. They move cautiously and very slowly. If we moved that slowly, we would die. We
must err on the side of speed. We can always fix a problem if we are making a profit, but we cannot
take the time to make it perfect. To move a program along, we often must release a Bill of Materials
before it has been perfected. However, if there are problems, we are very good at following up
rapidly and frequently with needed changes.”

Tesla’s willingness to aggressively push technology barriers to delight their customers was the key to
the “love” that customers felt toward the brand. “We got an emotional response to our brand,” he
stated, “and that emotional relationship allowed us to get forgiveness from our customers if we
pushed too far too fast.”5

Recent Electric Car History and the Tesla Roadster


The recent history of electric vehicles was marked by some spectacular failures. A decade prior to the
launch of the Roadster, General Motors had developed and leased the EV1, an electric vehicle
distributed ultimately to only 1200 consumers in the southwestern United States.

In April 2003 GM infamously reclaimed its EV1s from the market and scrapped the cars and the
concept. Several reasons were given for the program’s termination, including slower-than–expected
progress in battery technology, a high cost of meeting the service requirements set down by the
California Air Resources Board (CARB), and a major change in the regulations imposed by the
CARB. Many observers, including some inside of GM, felt that termination of the experiment was
premature, but ultimately GM had little to show for approximately $1B invested.6

In 2005, Shai Agassi, a software entrepreneur who had sold his startup company to SAP for $400M,
began work on a company called Better Place. His concept was to build an all-electric, mid-market
car with swappable battery packs that could be quickly exchanged in service stations that would be as
ubiquitous as gas stations. Agassi raised almost $1B in capital, burned though it very quickly with an
execution plan that was erratic and extremely optimistic, and eventually departed the company a short

5
Jim Dunlay interview November 13, 2013
6
http://en.wikipedia.org/wiki/General_Motors_EV1, accessed May 4, 2014.

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THE TESLA ROADSTER (A): ACCELERATED SUPPLY CHAIN LEARNING
Charles Fine, Loredana Padurean, and Milo Werner

time before it went into bankruptcy 2013. Better Place succeeded in putting only about 1400 cars on
the road before it was shut down.7

Tesla decided to launch its electric vehicle offerings with a high-performance sports car. The
Roadster took advantage of the electric motor’s natural performance advantages over a traditional
gasoline-powered internal combustion engine. Gasoline engines produce very low torque at low
speeds and suffer from decreasing torque at high speeds due to friction and other limitations of the
internal combustion engine. Electric motors, in contrast, can produce maximum torque from a dead
stop. Tesla’s electric motor was designed to reach (rpm) speeds of at least twice the normal limit for
a gasoline engine.8 These features allowed Tesla’s designers to achieve blistering acceleration with a
simple one-gear transmission. (See Exhibit 2 for a comparison of torque and power vs. engine speed
of the Tesla’s electric motor vs. a high performance 6-cylinder gasoline engine.)

In part because electric motors don’t have the efficiency losses from heat generation that combustion
engines suffer from, electric motors are significantly more energy efficient than internal combustion
engines (Exhibit 3).

Perhaps to their peril, none of the high performance market leaders such as Porsche and Ferrari
considered the Tesla Roadster as a direct competitor. At the time, this was understandable. The
Roadster’s top speed of 125 mph was significantly lower than any Porsche or Ferrari. Additionally,
the interior design of the Roadster was minimalist, whereas Porsche and Ferrari offered a luxury
interior experience. Tesla was targeting wealthy, environmentally conscious automotive enthusiasts, a
market on which no other company was focused.9

The electric motor enabled a combination of acceleration and energy economy unmatched by internal
combustion engines, and such motors had been available virtually since their invention by Nikola
Tesla in 1909. However, the greatest challenge to electric vehicles had never been the motor, but
rather energy storage. Gasoline has an energy density unmatched by any substance other than rocket
or nuclear fuel, so that a conventional automobile could travel hundreds of miles between refueling
stops.

Although battery technology was continually improving, the energy density was low compared with
fossil fuel, so driving range between charges had always been seen as the downfall of electric vehicles
with batteries on board. This was the challenge that JB Straubel initially sought to attack: “I was
building batteries in my living room. Although the automobile industry was very mature, battery
technology for cars was very immature.”

7
Max Chafkin, “A Broken Place: The Spectacular Failure of the Startup that Was Going to Change the World,” Fast Company, May 2014,
http://www.fastcompany.com/3028159/a-broken-place-betterplace?utm_source=facebook, accessed May 4, 2014.
8
http://webarchive.teslamotors.com/performance/acceleration_and_torque.php
9
Elon Musk. “The Secret Tesla Motors Master Plan”, Tesla Motors Blog, August 2, 2006. <http://www.teslamotors.com/node/3917>

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THE TESLA ROADSTER (A): ACCELERATED SUPPLY CHAIN LEARNING
Charles Fine, Loredana Padurean, and Milo Werner

Jason Mendez, Director of Manufacturing Engineering, added, “We built the battery, powertrain
electronics, and motor from scratch. We are very proud of the powertrain.”

The Lotus Relationship


Driven by the willingness of Elon Musk to fund the company’s vision,10 and in part by leveraging
technology from a company called AC Propulsion, a small startup team made significant progress in
the battery, powertrain, and power electronics. Straubel believed Tesla could build a battery-
powertrain combination that had the potential to fulfill their objectives – to produce a car with a range
comparable to that of conventional gasoline-driven vehicles. However, they could not design and
build an entire production automobile on their own. “We needed an automotive partner,” recalls
Straubel. “We did an extensive search. None of the big guys would even talk with us. Even Lotus, a
small, contract manufacturer, were only remotely interested in partnering with us.”

Lotus manufactured its own range of gasoline powered, high-performance vehicles, and also
generated a substantial portion of its revenues by contracting engineering work from other premium
European automakers. Lotus was a relatively low volume manufacturer and, ultimately agreed to
produce a maximum of 40 vehicles per week for Tesla.

While other high-performance sports car manufacturers distinguished themselves by offering


supercars with very large engines, Lotus instead flexed its engineering muscle by designing smaller,
lightweight cars with small high-performance engines to create an exciting driving experience. In
addition, Lotus engineers were focused on creating an exhilarating driving experience rather than a
comfortable one. As a result, Lotus vehicles were typically minimalist two-seaters with stiff
suspension and great handling. In order to save weight, Lotus vehicles generally lacked amenities
such as power windows, cup holders, airbags, and carpeting.

Tesla built a first “mule car prototype” by putting its electric powertrain into a Lotus Elise sport.
Jason Mendez recalled the “insane ride” provided by that first car – a performance success that
encouraged the team that their vision was on track. Tesla then signed a contract with Lotus to build
Tesla-designed vehicles and accommodate a significant production run of Roadsters. Although the
Roadster bill of materials shared very few parts with the Lotus Elise, the supply chains overlapped
significantly. Even with Lotus as a partner, with a small revenue opportunity, no obvious market, and
no track record, convincing suppliers to make parts for the Roadster was a huge challenge for Tesla.

The Roadster‘s carbon fiber body was attached to an extruded aluminum frame, yielding a
lightweight, rigid platform for a high-performance automobile. While the Roadster and the Elise

10
By the end of 2007, Musk had contributed almost half of the $60.5 million raised in three rounds of financing, and had the largest stake in the company. He
also helped attract the interest of other investors that eventually joined Tesla Motors over financing rounds A – D from 2004 to 200710 in Addendum 1. The
balance sheet from 2007 is in addendum 3.

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were not identical in appearance, they were similar. In fact, one of the best ways to distinguish the
two if seen on the highway was to look for the exhaust pipes: the Roadster didn’t have any.

The Lotus arrangement freed up Tesla’s engineers to focus on their electric drivetrain and allowed
them to take advantage of Lotus’ extensive experience designing and building lightweight
performance vehicles. As the drivetrain continued to mature, numerous changes were required to the
chassis. Typical automotive design is structured so that the design is complete prior to the start of the
manufacturing. When Tesla pushed Lotus to begin body manufacturing while they were still working
on the gearbox design, Lotus was concerned. The redesigned gearbox required adjustments to the
Lotus-built chassis. Lotus was unaccustomed to dealing with the ongoing changes required for the
vehicle. This mismatch of philosophies stressed the relationship to some degree, but the push for
speed and concurrency was a hallmark of Tesla’s evolving culture and modus operandi.

In addition to providing the body and chassis for the Roadster, Lotus also integrated most other key
components of the vehicle at their U.K. plant. The manufacturing plan called for Lotus to install the
battery and Powertrain Electronics Module as well. Once complete, the Roadster (with powertrain)
would be shipped to Tesla in California, where the finishing touches would be added and the car
prepared for sale.

Sourcing Strategy
As a young company, Tesla Motors had promising technology but very little manufacturing
capability. The young staff had technical engineering degrees from some of the top universities in the
country including Stanford and MIT, but few of them had operations or manufacturing backgrounds.
The team’s operations experience was limited primarily to having managed consumer electronics
suppliers in Asia.

However, this was not viewed initially as a constraint. Jim Dunlay stated, “We are a Silicon Valley
startup. We first thought we should use the tried and true approach of outsourcing manufacturing to
Asia. Only later did we reverse course toward a preference for vertical integration.”

At the end of 2007, Tesla had 265 employees.11 Exhibit 4 shows how they were distributed across the
organization. The powertrain engineering team was made up of 88 employees distributed across the
battery, motor, PEM, systems engineering and transmission teams. The average age was early 30s
and the majority of them had Master’s or PhD degrees from leading technical institutions. Many had
previous work experience at startups and only a few had spent significant time employed by mature
corporations. As a result, the team relied primarily on their intuition and outside advice for
developing and executing the operations strategy.

11
http://www.sec.gov/Archives/edgar/data/1318605/000119312510149105/d424b4.htm

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The majority of Tesla’s venture capital partners had little experience with startup companies owning
their own factories. Factories were often considered to be too capital intensive for a startup company.
Building out an entire vehicle factory was projected to cost over half a billion dollars and take a
minimum of 18 months to retrofit an existing facility. Greenfield construction from scratch would
take two and a half years on top of that. Such speed bumps were outside the realm of consideration
for the ambitious young company.

Outsourcing Battery Production


The Roaster was the first vehicle to use a lithium-ion battery to power its drivetrain. The 56kWh pack
contained 6,831 cells and delivered 215 kW of electrical power. Each cell was roughly the size of a
traditional AA Alkaline Battery, and cells were individually packed into bricks that were wired in
parallel. These were made into 11 sheets, which were installed into a formed sheet metal battery
casing (Exhibits 5, 6 and 7). Additionally, the battery pack had a cooling system that would pump
liquid coolant through the pack in order to keep it at a consistent temperature, increase battery life,
and increase performance. The pack weighed approximately 900lbs.

While the battery was a complex assembly that resulted from innovative systems engineering and 20
years of advances in Lithium Ion technology, the performance it enabled was outstanding. The
Roadster had a rated range of 236 miles on a single charge, efficiency reported at 120 mpg (gasoline
equivalent),12and could rocket from 0-60 mph in 3.9 seconds, approximately the same as a Porsche
911 GT2.13 As well, because the Roadster had a Lithium Ion battery, it was much lighter than a
similar vehicle using Nickel Metal Hydride batteries. Further, the battery pack did not have the
“memory” effect that plagued other kinds of rechargeable batteries.

The Li-ion cell had twice the energy density of a standard nickel metal hydride automotive grade
battery.14 Higher energy density meant increased vehicle range; since Tesla’s mission was to produce
an electric vehicle “without compromises,” range was a key performance metric.

Other companies had dismissed the use of these high energy density batteries because they had not
identified ways to safely contain the energy in the packs during crashes or the unlikely event of a cell
malfunction. Tesla engineers designed a massive aluminum enclosure with contactors, which were
connected to the vehicle monitoring system and were programmed to automatically disconnect in the
event of an accident or airbag deployment. The aluminum enclosure protected the pack in case of
impact, and the contactors isolated electricity inside the pack, allowing the first responder teams to
rescue passengers without any risk of high voltage shock. The cells themselves might also
malfunction and release much of their energy in the form of heat. When uncontrolled, this heat could

12
http://en.wikipedia.org/wiki/Tesla_roadster#cite_note-Tesla_2008-09-09-11
13
http://www.edmunds.com/porsche/911/2008/?sub=gt2&ps=used#fullreview
14
http://www.teslamotors.com/roadster/technology/battery

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set off a chain reaction with other cells and could propagate, ultimately causing a vehicle fire. Tesla
identified multiple ways to contain such an event, so in the low probability of a thermal event, a
single cell would remained isolated and have little impact on the battery unit as a whole.

The methods used to assemble the battery pack were designed internally by Tesla’s manufacturing
engineers. They spent a significant amount of time with the design engineering team identifying new
materials and developing new machinery needed to produce Tesla’s novel battery design. The use of
lithium ion cells in such a large format had never been done before and Tesla was developing a whole
new manufacturing process.

Although the Tesla team was deeply involved in every aspect of battery pack design, they had no
intention to do the high-volume manufacturing themselves. According to Tom Colson, VP of
Manufacturing at the time, Tesla decided to outsource the battery both to avoid the cost of building its
own manufacturing facility and to minimize the cost of the assembly labor.

As JB Straubel recalled, “Once we decided to outsource battery manufacturing, I set off to China to
try to find a supplier. I literally wandered around China for several months with a guide, trying to
find some factory that could manufacture the battery packs we had designed. I found nothing.”

Previous Tesla executives had experience working with Xcellent, a Thailand supplier with
inexpensive labor, available capacity and an eagerness to enter the high tech manufacturing sector.
After months of fruitless search in China, Tesla awarded the battery assembly to Xcellent
Manufacturing.

Straubel reflected, “We concluded that, rather than seek out rock-bottom labor costs, we should
compromise between low labor costs and technological capability, and so we ended up choosing
Xcellent.” At the time the battery assembly was moved to Thailand, Tesla had built fewer than 10
production battery packs at their engineering shop in California, and had built those by hand without
specialized production tooling.

Xcellent specialized in the manufacturing of aluminum forming for BBQ grills, which surprisingly
had a very similar geometry and fabrication process to the battery pack enclosure. Xcellent’s
available capacity consisted of an essentially empty warehouse that could be purposed for whatever
needs Tesla deemed necessary. However, as Xcellent was a small manufacturer and the battery cells
were expensive, Tesla needed to pay for raw materials up-front at Xcellent in order to have enough
inventory on-hand to keep up with production. Each cell cost approximately $2.50 at the time. The
battery pack with 6,831 cells would contain more than $17,000 worth of cells.

The assembly process included packing the cells into the 11 sheets and encapsulating them in plastic.
It also included fabrication of the enclosure and assembling the sheets into the pack. On average,

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assembling one sheet took an assembly worker one day. The majority of the time was spent packing
cells and connecting the cells into the circuit. Both of these tasks were simple and required little
training. The pack enclosure and installation of the 11 sheets took an assembly worker approximately
half a day. This was a relatively complex electro mechanical assembly that required significant
training.

Tesla manufacturing engineers Jason Mendez and John Williams were sent to Xcellent to teach
employees how to assemble the li-ion cells into sheets and then assemble the sheets into the battery
pack. When they arrived at Xcellent, they received a warm greeting and were given an office filled
with BBQ’s proudly displayed, all products Xcellent had made in its factory (Exhibit 8).

Jason Mendez said, “Making a battery pack was nothing like building a BBQ but they were ready to
learn and excited to enter the high tech industry. We built the battery factory in Thailand factory
together with the Xcellent team.”

The Xcellent team was very excited to have the opportunity to enter into a new cutting edge
technology. But their resources to support the development of the manufacturing process were very
limited. Even development of the equipment to build simple parts and subassemblies was challenging.
Exhibit 9 shows the Xcellent team examining a prototype part against the engineering drawing on the
floor. Tesla had not anticipated that Xcellent would have virtually no design or quality control
capabilities.

Jason and John did not speak Thai, but being on-site allowed them to communicate with the workers
by showing them what needed to be done. As well, Tesla engineers in California would send pictures
of the tooling that would be needed and detailed instructions and drawings of how the battery should
be manufactured. However, it soon became apparent that parts readily available in California stores
where not easily found in Thailand. It was not an uncommon occurrence that engineers would hand
carry or FedEx Home Depot-sourced materials from California to their Thai counterparts.

Because the battery pack (and the Roadster vehicle) were still being developed and improved by
Tesla’s engineers in California, engineering changes were frequent and the process was difficult to
standardize. John Williams and a number of other engineers were stationed at Xcellent for weeks at a
time. While the learning curve was steep, Xcellent was able to produce its first production battery by
December 2007.

Once the batteries were completed at Xcellent, they were shipped through the Panama Canal to Lotus
in the United Kingdom for integration into the vehicle.

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Manufacturing The PEM (Power Electronics Module)


The Power Electronics Module (PEM) was essentially a very large power converter. Whereas the
electricity from the grid that would charge the battery and the electricity supplied to the motor was
AC, the power stored in the battery was DC.15 As a result, the power from the charging station needed
to be converted from AC to DC for storage, and then back from DC to AC for use. This was critical
because DC power could not produce the torque necessary for the Roadster’s acceleration
performance. A good design of the power electronics for the Roadster was essential. As Nick
Kalayjian, the Director of Power Electronics put it, the Roadster had “the electrical power for a small
neighborhood going through the motor when you hit the pedal.”

Tesla initially licensed the design of the PEM from AC Propulsion, which was responsible for the
development of power Electronics for GM’s EV1. While the EV1 had not been a commercial success,
the technology that AC Propulsion provided was promising. Rather than designing an electronics
architecture that employed a small number of large semiconductors, their design required a large
number of small semiconductors and enabled a more efficient use of the energy stored in the vehicle
battery. This was a very different approach from what other automakers were taking. According to
Kalayjian, “The range of the Roadster would be less if we used a Power Electronics architecture that
was more like what you would find in a typical hybrid car.” Tesla hoped that the advantage provided
by the battery and PEM architecture would help ensure the Roadster’s success.

The actual technology licensed from AC Propulsion consisted of the basic design, including the
drawings and schematics to build the PEM, as well as a patented conductor used in the Roadster’s
motor. While the technology was proven to work, it had only been produced in very small quantities
– much lower than the volume that Tesla was expecting – and had not been designed for assembly-
line manufacturing.

Chroma
Again, for the Power Electronics Module, Tesla followed Silicon Valley dogma to outsource
manufacturing to Asia. Tesla contracted with Chroma, a Taiwanese manufacturer that primarily
designed and built test equipment for high-end power supplies. The test equipment business was very
low volume with high margins and frequent product introductions. While the PEM wasn’t identical
to the products Chroma manufactured, it was very similar – both contained magnetic windings with
significant labor content, and the PEM’s underlying electronics were very similar to those of a tester.

Tesla chose Chroma for a number of reasons. Chroma’s fully equipped factory was ready to start
building PEMs as soon as material arrived (Exhibit 10). Their well-trained engineers on staff would
support the ramp of the product including the creation of manufacturing instructions, quality
inspection points, process and change controls (Exhibit 11). Chroma also had a complete supply

15
http://www.teslamotors.com/roadster/technology/power-electronics-module

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chain in place, which enabled Tesla to avoid some of the legwork in finding good second and third
tier suppliers.

According to Kalayjian, “Partnering with Chroma allowed us to do a better job at sourcing


components for the PEM in Taiwan. For instance, we would have had a hard time getting a good
price on the labor-intensive magnetic windings in the relatively low overall volumes that we needed
had we negotiated on our own. With Chroma, we could tap into their local supply chain to get their
existing partners to make the windings at a good price”

Additionally, Chroma’s R&D team had already been working on a small electric vehicle, having built
an electric scooter in 2007.16 As a result, the company was somewhat aligned to what Tesla was
trying to do. Furthermore, the relationship between the executives of the two companies was good,
and Chroma was a respected player in the test equipment industry. If they were manufacturing the
PEM, it would be relatively easy for them to supply appropriate test equipment to Tesla as well.

While there were many benefits to the arrangement, it also had its challenges. Chroma primarily built
products directly for low-volume business customers and had little experience acting as a supplier of
subsystems for a manufacturing line. As a result, Tesla staff frequently had to iron out problems that
wouldn’t have existed with an established contract manufacturer. For example, while it is common
practice for the customer to set up the initial round of tooling for production and the supplier to
handle all repairs or replacements, Chroma was not accustomed to doing business this way. As a
result, every time a tool would wear out or otherwise need replacement, the partners ended up
negotiating who would pay for the tooling. Above the expense for the tooling, this distraction for
Tesla required they dedicate precious resources to re-negotiating issues rather than focusing on
production.

As well, the test equipment business was fundamentally different from automotive manufacturing.
With the low volumes of unique products, Chroma’s customers weren’t typically concerned if their
products were completed a day or two off schedule. However, in automotive manufacturing, it is
critical that parts be on time, neither late nor early, so that the components can flow well into a just-
in-time supply chain.

While there were challenges, the relationship was strong and the parties were typically able to talk
through their differences. Both parties worked hard to learn and develop skills to meeting the needs of
the Roadster production line. As well, just as in any good supplier/customer relationship, each party
spent significant time at the other’s site in order to make sure that the PEM would be produced on
time and with high quality.

16
http://www.bravoelectricvehicles.com/News/2007/

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Once completed, the PEMs were to be shipped to Lotus in the U.K. for integration into the vehicle.
Completed PEMs were shipped in the same method as the batteries, over sea via the Panama Canal.

Supply Chain Logistics


As mentioned, Tesla planned to have the battery packs and the PEMs shipped to Lotus via ocean
container. These components would be assembled into the vehicle body at Lotus in the U.K. and
then the whole vehicle would be transported to California via sea. The freight company contracted to
handle the shipping was Elite Logistics.

When Xcellent and Chroma finished their first shipments, Tesla engineers where eager to test their
functionality. They insisted that the battery packs and PEMs first be shipped to California for testing
before being sent on to Lotus. Instead of shipping the assemblies by sea, they requested air-freight
deliveries to speed the learning cycle. The PEM cost $320 to air ship but since the battery pack was
considered to be a hazardous material, it could only be transported via ship. It took four weeks for the
first shipment of batteries to arrive in California for testing.

Once the battery and PEM were back in Tesla’s San Carlos (California) facility, the engineers started
rigorous testing. They found they needed to retrofit parts to compensate both for weaknesses in the
design and for challenges to manufacturability. These changes were then communicated back to the
Asian suppliers. However, the second wave of assemblies, already in process or en route, would need
to flow through California for updating and/or double-checking, before being shipped on to Lotus, to
assure that the changes were properly implemented. This triggered a long loop that required all
batteries and PEMs to come through the San Carlos engineering labs before going to Lotus.

Limited to ocean shipping for battery packs, the precious cargo spent four weeks on the water
between Thailand and California and then another four weeks to get to England. Desperate to speed
the prototype development cycle, Tesla applied for a Competent Supplier visa, which would allow it
to export the battery packs via air. Once the battery and PEM cleared engineering testing in
California it was air shipped to Lotus. Interestingly, it was cheaper to air ship goods from the US into
Lotus since California to England was not a main freight route. The PEM cost $115 to ship.

Once the first vehicles were completed, Tesla executives couldn’t wait to see them and start testing.
They decided to forgo the four weeks it would take to have them ocean shipped and instead air
freighted them to California for a whopping $29,000 per vehicle including the custom crate.

The management team felt the supply chain they had designed was failing them, but with limited
capital and a production plan already behind schedule, what could they do?

July 24, 2014 12


THE TESLA ROADSTER (A): ACCELERATED SUPPLY CHAIN LEARNING
Charles Fine, Loredana Padurean, and Milo Werner

Discussion/Assignment Questions

1. How would you characterize Tesla’s supply chain strategy for the Roadster?

2. What should be the key factors in determining whether to outsource or vertically integrate?
How does this differ for an established company versus a startup?

3. Why would a technology startup with a physical product want to partner with a much larger,
established company? Describe the pros and cons of such a partnership.

4. What advantages and disadvantages would you anticipate in having manufacturing and
engineering collocated? Consider the case where the company is young and is building its
manufacturing capabilities internally.

5. If you were tasked with restructuring Tesla’s Roadster supply chain, how would you change
it and why?

a. Please include a table showing the advantages and disadvantages for each of the 3
suppliers described.

b. Use a map to draw the “before” and “after” global logistics footprint.

July 24, 2014 13


THE TESLA ROADSTER (A): ACCELERATED SUPPLY CHAIN LEARNING
Charles Fine, Loredana Padurean, and Milo Werner

Exhibit 1 High Level Timeline

2003% 2004% 2005% 2006% 2007% 2008%

July%2003%Tesla% May%2006%% March%2007%


Motors% March%17,%2008%
First%Engineering% First%Valida>on%
Founded% Produc>on%Starts%
Prototype% Prototype%

Source: Andrew Simpson, “Where the Rubber Meets the Road”, Tesla Motors Blog, September 24,
2007.<http://www.teslamotors.com/node/3849>; Ze’evDrori, “We have begun regular production of the Tesla Roadster,” Tesla
Motors Blog, March 17, 2008. <http://www.teslamotors.com/node/3939>

Exhibit 2 Tesla Roadster Sport Torque and Power Curves vs. 6 Cylinder Gasoline Engine

July 24, 2014 14


THE TESLA ROADSTER (A): ACCELERATED SUPPLY CHAIN LEARNING
Charles Fine, Loredana Padurean, and Milo Werner

Exhibit 3 Accelerations vs. Well-to-Wheel Efficiency

Source: Martin Eberhard, Mark Tarpenning. “The 21st Electric Car”. Stanford University, October 6, 2006.
http://web.stanford.edu/group/greendorm/participate/cee124/TeslaReading.pdf.

July 24, 2014 15


THE TESLA ROADSTER (A): ACCELERATED SUPPLY CHAIN LEARNING
Charles Fine, Loredana Padurean, and Milo Werner

Exhibit 4 Tesla Motors Organizational Structure December 31, 2007

Department                                                                                        Employees
Offi ce  o f  the  CEO 2
Offi ce  o f  the  CFAO 19
Opera ti ons  Tota l 68
Ma nufa cturi ng  Engi neeri ng 12
Ma nufa cturi ng  Tes t 7
Motor  Opera ti ons  i n  Ta i wa n 15
US  Opera ti ons 3
Roa ds ter  Opera ti ons  i n  UK 2
Product  &  S uppl i er  Qua l i ty 10
Suppl y  Cha i n 19

Powertra i n  Tota l 88
ESS  Engi neeri ng 22
Motor  Engi neeri ng 6
PEM  Engi neeri ng 14
Admi n 1
Res ea rch  &  D evel opment 14
Tra ns mi s s i on  Engi neeri ng 5
Sys tems  Engi neeri ng 25
Roa ds ter  D evel opment 13
Sa l es  &  Ma rketi ng 20
Va l i da ti on  &  Tes ti ng 22
Model  S  D evel opment 33
Tota l 265

July 24, 2014 16


THE TESLA ROADSTER (A): ACCELERATED SUPPLY CHAIN LEARNING
Charles Fine, Loredana Padurean, and Milo Werner

Exhibit 5 The Open Roadster Battery Pack

Each  900  lb.  pack  consisted  of  eleven  vertical  sheets,  and  was  suspended  in  a  custom-­‐
built  jig  called  a  rotisserie,  which  allowed  the  pack  to  be  rotated  for  different  assembly  
operations.

Source: http://www.teslamotorsclub.com/showthread.php/3810-Roadster-battery-(ESS).

Exhibit 6 CAD Model of the Roadster Battery Pack, Showing One of the Eleven Sheets Pre-
Installation

July 24, 2014 17


THE TESLA ROADSTER (A): ACCELERATED SUPPLY CHAIN LEARNING
Charles Fine, Loredana Padurean, and Milo Werner

Source: http://www.teslamotorsclub.com/showthread.php/3810-Roadster-battery-(ESS).

Exhibit 7 Open Roadster Battery Sheet

The  drawing  on  the  left  shows  the  b ottom  plastic  enclosure  with  metal  tubing  before  the  Lithium-­‐ion  
cells  are  populated.    The  drawing  on  the  right  shows  the  densely  packed  cells  before  they  have  been  
connected  into  the  battery  

Source: http://www.teslamotorsclub.com/showthread.php/3810-Roadster-battery-(ESS).

July 24, 2014 18


THE TESLA ROADSTER (A): ACCELERATED SUPPLY CHAIN LEARNING
Charles Fine, Loredana Padurean, and Milo Werner

Exhibit 8 Tesla's Office at Xcellent

The  BBQ’s  and  heat  lamps  displayed  around  the  office  are  all  products  Xcellent  manufactured.  

Source: Jason Mendez personal collection

July 24, 2014 19


THE TESLA ROADSTER (A): ACCELERATED SUPPLY CHAIN LEARNING
Charles Fine, Loredana Padurean, and Milo Werner

Exhibit 9 Xcellent Developing the Tubing in the Roadster Battery Pack

July 24, 2014 20


THE TESLA ROADSTER (A): ACCELERATED SUPPLY CHAIN LEARNING
Charles Fine, Loredana Padurean, and Milo Werner

Exhibit 10 Chroma's Manufacturing Facility

Manufacture information!

51!

Exhibit 11 A Chroma Engineer Inspecting a Prototype  

July 24, 2014 21


THE TESLA ROADSTER (A): ACCELERATED SUPPLY CHAIN LEARNING
Charles Fine, Loredana Padurean, and Milo Werner

Addendum 1 Tesla Motors Financing, 2004-

Series A B C D
Year 2004 2005 2006 2007
Amount Raised $7.5M $13M $40M
Elon Musk Elon Musk Elon Musk
Compass Compass Capricorn
Valor Equity Compass
Draper Fisher
Investors Google
JP Morgan
Valor Equity
VantagePoint

Addendum 2 Tesla Board Members, 2007

Elon  Musk,  Chairman    


Ze’ev  Drori,  CEO  
Kimbal  Musk  
Ira  Ehrenpreis    
Antonio  Gracias    
Steve  Westly  

July 24, 2014 22


THE TESLA ROADSTER (A): ACCELERATED SUPPLY CHAIN LEARNING
Charles Fine, Loredana Padurean, and Milo Werner

Addendum 3 Financial Statement (In Thousands)

As of December 31,
2005 2006 2007
Consolidated Balance Sheet Data:
Cash and cash equivalents $ 5,827 $ 35,401 $ 17,211
Property and equipment, net 1,622 7,512 11,998
Working capital (deficit) 4,587 8,458 (28,988)
Total assets 7,856 44,466 34,837
Convertible preferred stock warrant liability — 227 191
Capital lease obligations, less current portion — — 18
Convertible preferred stock 20,384 60,173 101,178
Total stockholders’ deficit (13,995) (43,923) (117,846)
 
Years Ended
December 31, ,
2007

Consolidated Statements of Operations Data:


Revenues:
Automotive sales $ 73
Development services —

Total revenues 73
Cost of revenues:
Automotive sales 9
Development services —

Total cost of revenues 9


Gross profit (loss) 64
Operating expenses:
Research and development 62,753
Selling, general and administrative 17,244

Total operating expenses 79,997


Loss from operations (79,933)
Interest income 1,749
Interest expense —
Other income (expense), net 137

July 24, 2014 23


THE TESLA ROADSTER (A): ACCELERATED SUPPLY CHAIN LEARNING
Charles Fine, Loredana Padurean, and Milo Werner

Loss before income taxes (78,047)


Provision for income taxes 110

Net loss
 
$ (78,157)

December 31, 2007

   
Cash flows from operating activities                
Net loss $ (78,157 )
Adjustments to reconcile net loss to net cash used in
operating activities:                
Depreciation and amortization 2,895
Change in fair value of convertible preferred
stock warrant liability     (36 )
Gain on extinguishment of convertible notes and
warrants —
Stock-based compensation     198
Loss on abandonment of fixed assets 2,421
Inventory write-downs     —
Interest on convertible notes —
Changes in operating assets and liabilities                
Accounts receivable (59 )
Inventory     (2,108 )
Prepaid expenses and other current assets (1,884 )
Other assets     (64 )
Accounts payable 523
Accrued liabilities     7,572
Deferred development compensation —
Deferred revenue     —
Refundable reservation payments 15,230
Other long-term liabilities     —
       
Net cash used in operating activities (53,469 )
       
Cash flows from investing activities                
Purchases of property and equipment excluding
capital leases (9,802 )
Decrease (increase) in restricted cash     40

July 24, 2014 24


THE TESLA ROADSTER (A): ACCELERATED SUPPLY CHAIN LEARNING
Charles Fine, Loredana Padurean, and Milo Werner

       
Net cash used in investing activities (9,762 )
       
Cash flows from financing activities                
Proceeds from issuance of Series F convertible
preferred stock, net of issuance costs of $122 —
Proceeds from issuance of Series E convertible
preferred stock, net of issuance costs of $556     —
Proceeds from issuance of Series D convertible
preferred stock, net of issuance costs of $59 44,941
Principal payments on capital leases and other debt     —
Proceeds from long-term debt and other long-term
liabilities —
Proceeds from issuance of convertible notes and
warrants     —
Proceeds from exercise of stock options 100
Deferred common stock and loan facility issuance
costs     —
       
Net cash provided by financing
activities 45,041
       
Net increase (decrease) in cash and
cash equivalents     (18,190 )
Cash and cash equivalents at beginning of period 35,401
       
Cash and cash equivalents at end of period     $ 17,211
Supplemental Disclosures
Interest paid     9
Income taxes paid (refunded) —
Supplemental noncash investing and financing
activities                
Issuance of convertible preferred stock warrants —
Conversion of notes payable to Series E convertible
preferred stock     —
Conversion of Series A convertible preferred stock to
common stock 3,936
Exchange of convertible notes payable     —

Source: http://www.sec.gov/Archives/edgar/data/1318605/000119312510149105/d424b4.htm

July 24, 2014 25

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