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Dell EMC Basic Hardware Troubleshooting

Internal Use - Confidential

Dell EMC Basic Hardware Troubleshooting Internal Use - Confidential

iDrac Configuration

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Internal Use - Confidential

iDrac Configuration 2 of 18 Internal Use - Confidential

Virtual Console

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Internal Use - Confidential

Virtual Console 3 of 18 Internal Use - Confidential

Troubleshooting Using iDrac

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Internal Use - Confidential

Troubleshooting Using iDrac 4 of 18 Internal Use - Confidential

Firmware Updates

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Internal Use - Confidential

Firmware Updates 5 of 18 Internal Use - Confidential

Gathering and Reviewing Logs

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Internal Use - Confidential

Gathering and Reviewing Logs 6 of 18 Internal Use - Confidential

Other iDrac Tools

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Internal Use - Confidential

Other iDrac Tools 7 of 18 Internal Use - Confidential

Additional Tools

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Internal Use - Confidential

Additional Tools 8 of 18 Internal Use - Confidential

Hard Drive Indicator Patterns

Hard Drive Indicator Patterns 9 of 18 Internal Use - Confidential
Hard Drive Indicator Patterns 9 of 18 Internal Use - Confidential

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Internal Use - Confidential

Hard Drive Indicator Patterns 9 of 18 Internal Use - Confidential

Hard Drive Indicator Patterns (cont)

Hard Drive Indicator Patterns (cont) 10 of 18 Internal Use - Confidential

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Internal Use - Confidential

Hard Drive Indicator Patterns (cont) 10 of 18 Internal Use - Confidential

Power Supply Indicator Patterns

Power Supply Indicator Patterns 11 of 18 Internal Use - Confidential

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Internal Use - Confidential

Power Supply Indicator Patterns 11 of 18 Internal Use - Confidential

Power Supply Indicator Patterns (cont)

Power Supply Indicator Patterns (cont) 12 of 18 Internal Use - Confidential

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Internal Use - Confidential

Power Supply Indicator Patterns (cont) 12 of 18 Internal Use - Confidential

Chassis Diagnostic Indicators

Chassis Diagnostic Indicators 13 of 18 Internal Use - Confidential

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Internal Use - Confidential

Chassis Diagnostic Indicators 13 of 18 Internal Use - Confidential

Chassis Diagnostic Indicators (cont)

Chassis Diagnostic Indicators (cont) 14 of 18 Internal Use - Confidential

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Internal Use - Confidential

Chassis Diagnostic Indicators (cont) 14 of 18 Internal Use - Confidential

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ePSA

Internal Use - Confidential

15 of 18 ePSA Internal Use - Confidential

Additional Information

Out of box Setup Information for Dell 12G & 13G PowerEdge Servers -

Rack Installation Instructions — Sliding Rails Rack Installation Instructions — Static Rails

Installing a CMA for a 13 th Gen server - https://www.youtube.com/watch?v=aKCby9GvQfU PowerEdge R720 Installation in a rack - https://www.youtube.com/watch?v=N34Y3SfO-ls Dell Sliding Rail Installation (12 th gen) - https://www.youtube.com/watch?v=g8gTTFiOh84

System demos - http://demos.dell.com

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Internal Use - Confidential

Management Wiki - http://en.community.dell.com/techcenter/systems-management/w/wiki 16 of 18 Internal Use - Confidential

Acronyms

iDrac – Integrated Dell Remote Access Controller LCC – LifeCycle Controller ePSA – Enhanced Pre-boot System TTY – RAID Storage Event Log SEL – System Event Log

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Internal Use - Confidential

– Enhanced Pre-boot System TTY – RAID Storage Event Log SEL – System Event Log 17