TURNROUND

COORDINATOR
// GROUND HANDLING
DURATION: 2 MONTHS

Audience airlines, ground handling and other service providers, airport

Authorities, ground-operation professionals at a supervisory level
Duration 2 months (on-job training included)
Location theory: in training centre | practice: at airport
Qualifications SC
Beginning date of courses March and September
Closing date for enrolment February and August

AIM
At the end of this course, the participant will be able to
 Coordinate and direct all operational activities within turn round including loading, fuelling, aircraft servicing
 Ensure turn round activities are in compliance with safety, security, operational procedures and processes
delivered within SLA standards of performance and compliance limits
 Handle aircraft documentation to crews, including flight plan, met folders, load sheets etc, checking that the
documentation is for the appropriate flight date and aircraft

COURSE CONTENT
General Information
 The Airport Flight management - practice
 Air traffic  Preparing a flight
 Basics about aeronautics and aerodynamics.  Hand-on the pre-flight planning package
 Coordination of the various tasks when landing
Meteorology  Editing the manual loading plan
 Weather conditions – air vs. ground temperature –  The post-flight report
air pressure – weather disturbances – hazardous
events. Dangerous goods
 Awareness training session about transport of
Human factors dangerous goods (IATA Cat. 10)
 Self-knowledge – Managing stress –
Technical English
Communication: the basics – Collective work -
 Technical words about the airport
Feedback.
 Understanding & talking
Current IATA regulations
Airport safety & security
Traffic operations – initial level  Prohibited items
 Loading bulk cargo hold  Verification of conformity at check-in and boarding
 Manual loading plan  Boarding cards
 Aircraft weight & balance  Safety & security objectives
 Types of messages  Types of transit fares
Traffic operations – advanced level  Performance measurement systems
 Loading electric bulk cargo hold  The importance of involving the team
 Specific messages  Reduction of costs in the long run
 Required servicing procedures Co-activity
 Low-cost airlines & air charters  Reminder of ramp regulation
Loading procedures  Traffic risks inside the airport zone
 Priorities  Operators on the ground
 Preparation for the flight  Precaution to be taken
 Cargo hold loading steps  Rules to abide
 Loading limitations Real Hand-On Practical
 Fly-away kits
Handling several flights’ operations at the airport
 Codes
 Masses Additional courses
 Grooming
Cargo procedures
 Customer service
 Weighing of cargo
 Non-standard loads
 Special freights
 Separators

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