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REQUEST FOR

PROPOSAL [RFP]
Goa Electronics
Ltd. [GEL]

for Supply, Installation and Maintenance of Digital


Fare Meters with Printer, GPS Device and Panic
Button Integrated with Over Head Display Board
in Passenger TAXI,, Government of Goa

RFP / Tender No: - GEL/DGM


DGM/RFP-20
Date: - 01st March 2018
RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI

Goa Electronics Limited (GEL)


Government of Goa

Request for Proposal [RFP]

For Supply, Installation and Maintenance of Digital Fare Meters


with Printer, GPS Device and Panic Button Integrated with Over
Head Display Board in Passenger TAXI for
Directorate of Transport, Government of Goa

Goa Electronics Limited Page 1


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI

TABLE OF CONTENTS

Sr. No Title Page No


1 ACRONYMS AND ABBREVIATION 3
2 TENDER NOTICE 4
3 TENDER DOCUMENT 5
4 PROJECT BACKGROUND 6
5 STAKEHOLDERS 7
6 SCOPE OF WORK 8
7 ROLES AND RESPONSIBILITIES OF DOT 10
8 TENDER OPENING AND EVALUATION 10
9 TENDER VALIDITY 14
10 TENDER TERMS & CONDITIONS 14
11 PROJECT TENURE 23

ANNEXURES
A ANNEXURE “A” (TECHNICAL BID FORMAT) 24
B ANNEXURE “B” (FINANCIAL
FINANCIAL BID FORMAT
FORMAT) 26
C ANNEXURE “C” (LETTER OF UNDERTAKING) 28
D ANNEXURE “D” (SPECIFICATIONS
SPECIFICATIONS FOR DIGITAL FARE METER WITH PRINTER, 30
GPS DEVICE AND PANIC BUTTON ALONG WITH OVER HEAD DISPLAY
DISPLAY)
D1 ANNEXURE “D1” (INFORMATION TO BE SUBMITTED FOR TYPE APPROVAL) 76
D2 ANNEXURE “D2” (CRITERIA
RITERIA FOR EXTENSION OF TYPE APPROVAL) 77
D3 ANNEXURE “D3” (PHYSICAL
PHYSICAL INTERFACE
INTERFACES (CONNECTORS) FOR POWER AND 78
I/Os)
E ANNEXURE “E” (SCOPE OF WORK OF BIDDER) 81
F ANNEXURE “F” (SCOPE OF WORK OF GEL) 89
G ANNEXURE “G” (AUTHO
AUTHORIZATION LETTER FORMAT) 93
H ANNEXURE “H” (COVERING LETTER FORMAT) 94
I ANNEXURE “I” (SAMPLE SUBMISSION FORM) 96
J ANNEXURE “J” (MANUFACTURERS LETTER OF GUARANTEE) 97
K ANNEXURE “K” (SPECIFICATIONS
SPECIFICATIONS OF OVERHEAD DISPLAY BOARD
BOARD) 99

Goa Electronics Limited Page 2


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
1. ACRONYMS AND ABBREVIATION

AMC ANNUAL MAINTENANCE CONTARCT


ARAI AUTOMOTIVE RESEARCH ASSOCIATION OF INDIA
CIRT CENTRAL INSTITUTE OF ROAD TECHNOLOGY
CTRS CENTRAL TRACKING RESPONSE SYSTEM
DOIT DEPARTMENT OF INFORMATION TECHNOLOGY
DOT DIRECTORATE OF TRANSPORT
FY FINANCIAL YEAR
GEL GOA ELECTRONICS LIMITED
GIS GEOGRAPHIC INFORMATION SYSTEM
GoG GOVERNMENT OF GOA
GPRS GENERAL PACKET RADIO SERVICE
GPS GLOBAL POSITIONING SYSTEM
ICAT INTERNATIONAL CENTER FOR AUTOMOTIVE TECHNOLOGY
IIP INDEX OF INDUSTRIAL PRODUCTION
ITG INFOTECH CORPORATION OF GOA
MSA MASTER SERVICE AGGREEMENT
MHA MINISTRY OF HOME AFFAIRS
MSP MOBILE SERVICE PROVIDER
NABL NATIONAL ACCREDITATION BOARD FOR TESTING AND CALIBRATION LABORATORIES
NEFT NATIONAL ELECTRONICS FUND TRANSFER
OEM ORIGINAL EQUIPMENT MANUFACTURER
OTA OVER THE AIR
OTC OVER THE COUNTER
PMU PROJECT MANAGEMENT UNIT
POA POWER OF ATTORNEY
POC PROOF OF CONCEPT
RTGS REAL TIME GROSS SETTLEMENT
SDC STATE DATA CENTRE
SIM SUBSCRIBER IDENTITY MODULE
SLA SERVICE LEVEL AGREEMENT

Goa Electronics Limited Page 3


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI

2. TENDER NOTICE

GOA ELECTRONICS LIMITED (GEL)

GEL on behalf of Directorate of Transport, Government of Goa, invites RFP from parties who have
participated and qualified in the EOI ((No. GEL/DGM/EOI-18/1 dated 01st March 2018) in two bid
format comprising of Technical and Financial Bids from bidders for “Supply, Installation and
Maintenance of Digital
igital Fare Meters with Printer, GPS Device and Panic Button Integrated with
Over Head Display Board in Passenger TAXI
TAXI”.
”. The tender document for this may be downloaded
from the websites www.tenderwizard.com, www.goaelectronics.co.in and
www.etender.goa.gov.in

The RFP document containing “Technical bid” and ““Financial


inancial bid”, complete in all respect should
etender.goa.gov.in on or before 02nd April 2018 up to 3.00 pm which will be
be uploaded on www.etender.goa.gov.in
opened on 03rd April 2018 at 4.00 pm in the presence of the bidderss or their representatives who
may like to be present at that time. The sale of RFP document will commence on the next date of
publication of this RFP notice and will close on the date specified on the RFP document.

The Technical bids will be evaluated by the Technical Bid Evaluation Committee duly constituted
by the GEL. Financial bids of the technically acceptable offers shall only be opened before the
successful bidders and evaluated before awarding of the contract.

Goa Electronics Limited (GEL) reserves the right to reject all or any of the RFP without assigning
any reason thereof. The RFP which is conditional/ incomplete/ belated/ without earnest money,
processing fees, RFP fees willll not be entertained.

Chief Executive Officer


Goa Electronics Limited

Goa Electronics Limited Page 4


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI

3. TENDER DOCUMENT

Tender No: GEL/DGM/RFP-20 0 st March 2018


Published on: 01

Sr. No Events Date and Time


1 Uploading of the RFP / Tender Document 01st March 2018
2 Last date of submission of written queries for clarifications 19th March 2018
3 Last date of Online Submission of completed bid document 02nd April 2018 (upto 3.30 pm)
4 Last date of submission of POC 02nd April 2018
5 Opening of Technical Bid (In the conference hall of Goa 03rd April 2018 (upto 4.00 pm)
Electronics Limited):
6 Opening of Financial Bid: Will be communicated to the bidder

Earnest Money Deposit: Rs. 50, 00,000 Mode of Payment: ePayment Only
Cost of Tender Processing Fee: Rs. 1,500 Mode of Payment: ePayment Only

Mode of Payment towards Tender Document Fee (TDF), eTender Processing Fee (TPF) & Earnest Money
Deposit (EMD) to be paid online through ee-Payment mode via:
i. National Electronic Fund Transfer (NEFT) / Real
Real-Time Gross Settlement
ent (RTGS) / Axis Bank Over-
Over
the counter (OTC). Tenderer should download pre
pre-printed Challan
hallan towards credit of ITG available
on e-tender
tender website and make its payment through any of their bank
bank.
ii. Internet Payment Gateway (Debit/ Credit Card of type VISA, MATERCARD or RuPay).
iii. Net Banking: Payment can be made through the Internet Banking of Any Bank.

Note: Any Payments made through NEFT/RTGS/OTC will take 24 hours for its reconciliation. Hence the
payments through NEFT/RTGS/OTC should be made at least TWO BANK WORKING DAYS in advance
before any due date and upload the scanned copy of challans in to the e-Tender
Tender website as a token of
payment.

A hard copy of the completed Technical (Financial Bid is not to be submitted in hard copy) Bid documents
(hard copy) should be submitted on or before 02nd April 2018 up to 3.00 pm at the following address:

Chief Executive Officer


Goa Electronics Limited
Mezzanine floor, Block ‘B’,
EDC House, Dr. Dada Vaidya Road,
Panaji, Goa-403001
Mail: revati@goaelectronics.co.in

In case of any queries the same may be mailed to:


jyoti@goaelectronics.co.in and revati@goaelectronics.co.in
Mobile No: 9923147686

Goa Electronics Limited Page 5


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
4. PROJECT BACKGROUND

4.1 Background and Empanelment Process


In view of the orders given by Hon'ble. High Court enforcing the use of Digital Fare Meters
with Printer, GPS Device and Panic Button Integrated with Over Head Display Board in
Passenger TAXI in the state and additionally as per the Rule 125-H
H of CMVR, all public
service vehicles as defined under clause (35) of Section 2 of the
e Act, shall be equipped with
or fitted with a vehicle location tracking device and one or more emergency buttons.

Therefore it is proposed to install a Digital Fare Meters with Printer, GPS Device and Panic
Button Integrated with Over Head Display Board to ensure compliance to all above
requirements through a single device.

GEL on behalf of DOT is calling this RFP from the bidders of Digital Fare Meters with Printer,
GPS Device and Panic Button Integrated with Over Head Display Board with an objective to
evaluate the bidders meeting the prescribed criteria as outlined in this document.

/1 dated 01st March


Therefore GEL on behalf of DOT had called an EOI (No. GEL/DGM/EOI-18/1
2018) for the requirement. Only those bidders who have participated
d and are qualified in
the EOI are allowed to submit the RFP.

Once the RFP is floated, based on the technical and financial evaluation a Rate Contract will
be devised whereby parties will be empanelled at the L1 rate for supply of the devices.

It is proposed that the bidder quoting L1 rate in RFP may be given exclusive supply rights for
initial 6 months or atleast 50% of the order placed whichever is earlier. Subsequently, all
bidders qualifying through the RFP and agreeing to match the L1 rates will be empanelled
with the DOT for supply of the device.. In case the bidder quoting L1 rate is not in a position
to supply the device as per the requirement of demand and supply schedule mentioned in
the RFP, DOT reserves the right to call on the remaining empanelled bidders to take up the
supply. The DOT reserves
rves the right to restrict the number of vendors in the empanelment
process & the implementation of this clause.

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RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
4.2 Objective

The objective of this document is to select the bidders who supply Digital Fare Meters with
Printer, GPS Device and Panic Button Integrated with Over Head Display Board as per the
standards, specification requirements and minimum rate and meeting the prescribed criteria as
detailed in this document.

4.3 Definition of “The Device”


In the following document, the term “The Device” means a Digital Fare Meters with Printer,
GPS Device and Panic Button Integrated with Over Head Display Board
Board.

5. Stakeholders
Goa Electronics Limited (GEL)
GEL will be the Monitoring Agency for the entir
entire project period of 5 years.. During this tenure
GEL will monitor the execution of the project.

Directorate of Transport (DOT)


DOT intends to call for an agency to supply, install and commission the "The Device".
Device" DOT
reserves the right to test the samples of the “The Device” submitted by the bidder as a proof
of concept and get it tested.

Selected Bidder
The selected bidder shall supply, install and maintain “The Device” in Passenger TAXI across
the state of Goa.. The selected bidder will also be responsible for distribution of the device
and provide best services.

Vehicle owner
The vehicle owner need to get the device installed in the vehicle from any of the bidder
empanelled by DOT. The vehicle owner have to take the total ownership of the device
installed in the vehicle.

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RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
6. Scope of Work
The broad scope of the work includes the following:
Supply, Installation and commissioning of the “The Device” in approx. 25,000
,000 Public Transport
Vehicles across the statee of Goa and maintenance of the installed device to run smoothly for a
period of 1 year warranty which is mandatory.

The device supplied should be able to transfer the vehicle movement data on a periodical
basis to the CTRS (Central Tracking Response Syst
System)
em) application developed by GEL,
GEL installed
at SDC (State Data Centre), through GPRS and GPS devices. This data will be accessed through
web based application namely CTRS from the nominated control rooms i.e. the nearest police
station, the police control room and the MHA control room.

Overview of the system


The technology is a combination of GPS, GPRS, GIS and web. “The Device”” will transmit the
position data of the vehicle via GPS/GPRS to the backend server using 2G/3G/4G service
network.
In the backend server, the data will be processed by CTRS and map servers will display the
position accurately on the map.

The same application will display the data at the computer terminals in the nearest police
station, the police control room and the MHA control room.

Goa Electronics Limited Page 8


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI

Scope of Work of Selected Bidder’s


The scope of work of the bidder includes the following works. Each of the below
mentioned work
rk is detailed out at ANNEXURE C of the document:
i. Pre Requisites, Stamping and Checks before delivery of device
ii. Supply, Installation and Commissioning of “The Device”
iii. Install a device health checking and monitoring tool
iv. Install Embedded SIM with 1 year data service
v.Warranty and Maintenance of “The Device”
vi. Transfer data to CTRS web application
vii. Set up and operate the service centers
viii. Set up and operate the call centers
ix. Supply/Sale of Paper Rolls for Printer
x. Submit solution architecture and complete technical details in format suggested by
DOT/GEL

Goa Electronics Limited Page 9


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
Scope of Work of GEL
The scope of work of GEL includes the following works. Each of the below mentioned work
wo
is detailed out at ANNEXURE D of the document:

a. Development of CTRS web application.


b. Hosting and Maintenance of the CTRS application.
c. Setting up of call centre.
d. Monitoring of SLA’s
e. Establish and operate a Project Man
Management Unit (PMU)

esponsibilities of DOT
7. Roles and Responsibilities

a. Take necessary approvals from DOIT in order to host CTRS web application on the SDC
server.
b. Ensure availability of Sufficient Internet Bandwidth connecti
connectivity is provided by DOIT
required at SDC and at the Data Recovery Centre shall be taken care of by the DOT.
c. Inspection of the devices installed/fitted in the Public Transport vehicles.
vehicles

8. Tender Opening and Evaluation


Technical Bid Opening
The Technical Bid will be opened on the date and time as specified in the Tender schedule in
the presence of those Bidders, who choose to be p
present
resent against production of an
authorization letter from the Bidding authority. A maximum of two representatives from each
Bidder would be allowed to attend the Tender opening.
Technical Bid of only those bidders will be opened who have ensured all required payment as
stated in technical bid format are made online and received by the GEL/GoG as per the
requirement.

Goa Electronics Limited Page 10


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
Tender Evaluation
• Suppression of facts
acts and misleading information
a. During the Bid evaluation, if any suppression or misrepresentation is brought to
notice, GEL/DOT shall have the right to reject the Tender and if after selection, the
contract will be terminated as the case may be. The rejection/ termination will be
without prejudice to the rights of GEL/DOT to initiate any other action and without
any compensation to the Bidder and the EMD / SSecurity Deposit,, as the case may be,
shall be forfeited.
b. Bidders should note that any figures in the proof documents submitted by the Bidders
for proving their eligibility are found suppressed or erased; GEL/DOT shall have the
right to seek the correct facts and figures or reject such Tenders.
c. It is up to the Bidders to submit the full copies of the proof documents to meet out the
criteria. Otherwise, GEL/DOT at its discretion may or may not consider such
documents. The Tender calls for full copies of documents to prove the Bidder's
experience and capacity to undertake the project.

• Technical Bid Evaluation


a. A Technical Committee will examine the Technical Bids (Eligibility Criteria) given in the
Tender document. The evaluation will be conducted based on the support documents
submitted by the Bidders. The documents which do not meet the eligibility Criteria in
the first stage of scrutiny will be rejected in that stage itself and further evaluation will
not be carried out for such bidders. The eligible Bidders alone wi
willll be considered for
further evaluation.
b. The POC submitted will be evaluated for the tender specification as given in the
specifications to select the technically qualified bidder.
c. Technically Qualified bidders may be asked to give a presentation/ demonstration
on the understanding of the whole project and the plan of execution to the technical
committee at a suitable date and time which will be informed at the appropriate
time.

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RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
d. For those Bidders who have already worked or working with GEL/DOT,
GEL/DOT their previous
performance in GEL/DOT would be the mandatory criteria for selection. If any
unsatisfactory performances of those Bidders are found, their Tenders will be straight
away rejected. The unsatisfactory performance is defined as
i. Non responsiveness aft
after getting the Purchase order
ii. Delay in the supply, installation of the ordered items etc.
iii. Lack of communication about the delay in deliveries, Installation etc.,

• Price Bid Evaluation


a. Financial bids of only those bidders will be opened who qualify totally all the
conditions of Technical Bid (Eligibility Criteria) of the tender and the POC submitted
confirm to the specifications mentioned at ANNEXURE B
B.
b. The technically qualified Bidders only will be called for Price Bid opening.
c. The lowest cost as per the aabove
bove evaluation will be considered as L1 cost. GEL/DOT
will not be responsible for any errors committed in the Price Bid. GEL/DOT reserves its
right to negotiate with the lowest cost offered by Bidder (L1 Bidder) for further
reduction in the price. GEL/DOT reserves the right to ask the other Bidders to match
L1 cost as this is the rate contract.
d. All the bidders who are selected (who agree to match L1 rate) after the Price Bid
Evaluation will be called as Successful Bidders.
e. It is proposed that the bidder quoting L1 rate in RFP may be given exclusive supply
rights for initial 6 months or atleast 50% of the order placed whichever is earlier.
Subsequently, all bidders qualifying through the RFP and agreeing to match the L1
rates will be empanelled with the DO
DOTT for supply of the device. In case the bidder
quoting L1 rate is not in a position to supply the device as per the requirement of
demand and supply schedule mentioned in the RFP, DOT reserves the right to call on
the remaining empanelled bidders to take u
up
p the supply. The DOT reserves the right to
restrict the number of vendors in the empanelment process & the implementation of
this clause.

Goa Electronics Limited Page 12


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
Negotiations
Negotiations will be conducted with the Successful Bidders for improvement in the Scope of
Work, Specification, and further reduction in price and in the advancement of the delivery
schedule.

Award of Contract
a. The contract will be awarded to the empanelled Bidder as per the Terms and Conditions
of the Tender.
b. No dispute can be raised by any Bidder, whose Tender has been rejected and no claims
will be entertained or paid on this account.

GEL/DOT reserves the right to:


i. Negotiate with the Bidder whose offer is the lowest evaluated price for further reduction
of prices.
ii. Insist on quality / specification of materials to be supplied.
iii. Modify, reduce or increase the quantity requirements.
iv. Change the list of areas of supply locations from time to time based upon the
requirements.
v. Ask other qualified Bidders to match the L1 price as this is a rate contract tender.
vi. If the delivery performance of the Bidder is not as per the Schedule, then GEL/DOT
reserves the right to reallocate the areas to other Bidders.
vii. GEL/DOT reserves its right to withhold any amount for the deficienc
deficiencyy in the service.
viii. If the delivery performance of the L1 bidder is not as per the schedule in the first 6
months or supply of 50% of estimated units whichever is earlier. GEL reserves the right to
open up the supply rights to other qualified bidders wh
who are empanelled.
empanelled

Clarifications by GEL/DOT
Wherever deemed necessary, GEL/DOT may seek clarifications on any aspect from the Bidder.
However, that would not entitle the Bidder to change or cause any change in the substance of

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RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
the Tender or price quoted. During the course of Technical Bid evaluation, GEL/DOT may seek
additional information or historical documents for verification to facilitate decision making.

9. Tender Validity
a. The offer submitted by the Bidders should be valid for a minimum period of 180 days from
the date of opening of the Tender.
b. The Successful
essful Bidders should keep the p
price
rice firm during the period of Contract including
the period of extension of time if any. Escalation of cost will not be permitted during the
said
aid periods or during any period while providing services whether extended or not for
reasons other than Increase in duties/taxes payable to the Governments of India within
the stipulated delivery period.
a. In circumstances, GEL/DOT solicit the Bidders to extend the validity, the Bidder should
extend price validity and Bid security validity.

10. Tender Terms and Conditions:


i. The bidders are required to get registered with www.tenderwizard.com/GOA.
www.tenderwizard.com/GOA The bidder
must have valid digital signature to submit the tender.
ii. Tender documents should be downloaded from websites www.tenderwizard.com and
www.etender.goa.gov.in as per the dates mentioned in the tender.
iii. The bidders should use the electronic mode of tendering using the website
www.etender.goa.gov.in to submit his best possible quote.
iv. Late submission will not be entertained and will not be permitted by the e-Tendering
e
System.
v. Last minute submission should be avoided. As such DOT/GEL will not be responsible for
any failures in submission of Tender.
vi. Incomplete or conditional tenders will be summarily rejected.
vii. The bidder shall bear all costs associated with the preparation and submission of its
Proposal and DOT/GEL in no case will be responsible or liable for those costs, regardless of
the conduct or outcome of the proposal process.
viii. In case of Non-supply
supply as per requirement new party wil
willl be given an opportunity.
Goa Electronics Limited Page 14
RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
ix. Tender shall be uploaded separately through the ee-Tendering
Tendering System as per the
prescribed formats only. Failure to comply with these requirements may result in the
tender being rejected.
x. The RFP fees shall not be refunded even iif the RFP is not submitted.
xi. The Technical Bid will comprise of Annexure A
A, [Technical Bid Format (Eligibility
Criteria)] which need to be strictly uploaded to the ee-Tendering
Tendering website mentioned.
Additionally, a hard copy of Technical Bid mentioned in the Technical Bid Format needs to
be submitted to the address of the CEO - Goa Electronics Limited, as mentioned in the
tender. The hard copy of the technical bid shall be placed in single envelope superscripted
as “Technical
Technical Bid towards Tender No. GEL/DGM/RFP-20 RFP for Supply, Installation and
Maintenance of “The Device” in Passenger TAXI”” to be submitted at the O/o Goa
Electronics Limited on or before the tender submission date. Financial Bid to be uploaded
on the e-Tendering
Tendering website only.
xii. The Financial Bid will comprise of Annexure B [Financial Bid Format] and need to be
strictly uploaded to the ee-Tendering website mentioned. HARD COPY OF THE FINANCIAL
BID IS NOT TO BE SUBMITTED.
xiii. If the RFP opening day happens to be holiday, the same will be accepted and opened on
the next working day.
xiv. The person signing the RFP form (or any other document forming part of the contract) on
behalf of the bidder, shall be deemed to warranty that he/she has the authority to sign
such documents and if, on inquiry it appears that the person so signing had no authority
to do so, DOT/GEL may without prejudice to other civil and criminal remedies against the
contract, hold the signatory liable for all costs and damages.
xv. DOT/GEL reserves the right to reject all or any RFP without assiggning any reason.
DOT/GEL also reserves the right to cancel the RFP process at any time prior to signing the
contract and DOT/GEL will have no liability for above mentioned actions.
xvi. In the event of the Bidder engaging in any corrupt or fraudulent practices during the RFP
process, by the judgment of DOT/GEL, will be rejected. For the purpose of this clause:
“Corrupt Practice” means tthe
he offering, giving, receiving or soliciting of anything of value to
influence the action of a DOT/GEL official in the selection process. It also includes bringing
Goa Electronics Limited Page 15
RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
undue influence through any quarter or interfering directly or indirectly in the selection
process
rocess to affect its outcome. “Fraudulent Practice” means a misrepresentation of facts in
order to influence selection process to the detriment of DOT/GEL.
xvii. Any dispute, arising out of this RFP will be under the jurisdiction of Goa Court.
C
xviii. DOT/GEL would in no way be responsible for any issues, litigations, or legal implications
arising if at all due to use of any pirated software by the Bidder. The complete onus and
responsibility of any such consequences would be on the Bidder.
xix. Any Conditions may be modifie
modifiedd as per need and requirement and will be incorporated in
the RFP through corrigendum
corrigendum.
xx. The bidder should be fully and completely responsible to DOT/GEL for all the deliveries
and deliverables.
xxi. The information contained within this RFP is both proprietary aand
nd confidential to the
Department of Transport. Bidder shall not duplicate or distribute this RFP document to
any individual or company, unless the said individual or company is directly involved in the
completion of Agencies response.
xxii. It will be the responsibility
nsibility of the Bidder that all factors have been investigated and
considered while submitting the RFP and no claims whatsoever including those of
financial adjustments will be entertained by DOT/GEL. Neither any time schedule nor
financial adjustments ar
arising
ising thereof shall be permitted on account of failure by the
bidder to appraise themselves.
xxiii. DOT/GEL reserves the right to test the samples of the “The Device” submitted by the
bidder as a POC and get it tested. If the “The Device” fails in the type testing, it may form
a ground enough to bar the bidder from participating in the RFP.

xxiv. Instructions:
a. The bidders are expected to examine all instructions, forms, terms and other
information in the RFP. Failure to furnish all information required as mentioned in the
RFP or submission of a proposal not substantially responsive to the RFP in every
respect will be at the bidder’s risk and may result in rejection of the RFP.

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RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
b. It will be imperative for each Bidder(s) to familiarize himself / th
themselves
emselves with the
prevailing legal situations for the execution of contract. GEL / DOT shall not entertain
any request for clarification from the Bidder regarding such legal aspects of
submission of the tender
tenders.
c. It will be the responsibility of the Bidder that all factors have been investigated and
considered while submitting the tenderss and no claim whatsoever including those of
financial adjustments to the contract awarded under this tender will be entertained by
GEL/DOT. Neither any time schedule nor fin
financial
ancial adjustments arising thereof shall be
permitted on account of failure by the Bidder to appraise themselves.
d. The Bidder shall be deemed to have satisfied himself fully before Bidding as to the
correctness and sufficiency of his tender for the contract and price quoted in the
tender to cover all obligations under this Tender.

xxv. Amendments to the Tender


a. Before closing of the Tender, clarifications and amendments, if any, will be notified in
the websites mentioned earlier. The Bidders shoul
shouldd periodically check for the
amendments or corrigendum or information in the websites till the closing date of this
Tender. GEL/DOT will not make any individual communication and will in no way be
responsible for any ignorance pleaded by the Bidders.
b. Beforee the closing of the Tender, GEL may amend the Tender document as per
requirements or wherever feel such amendments are absolutely necessary.
c. Amendments may also be given in response to the queries by the prospective Bidders.
d. Such amendments will be notifi
notified
ed in the websites mentioned in the tender schedule.
e. GEL/DOT at its discretion may or may not extend the due date and time for the
submission of tender
tenders on account of amendments.
f. GEL is not responsible for any misinterpretation of the provisions of this tender
document on account of the Bidders' failure to update the Tender documents on
changes announced through the website.

Goa Electronics Limited Page 17


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
xxvi. Contacting Tender Inviting Authority
a. Bidders shall not make any attempts to establish unsolicited and unauthorized contact
with the Tender Inviting Authority or Tender Scrutiny Committee or Tender Accepting
Authority after the opening of the Tender and prior to the notification of the Award
and any attempt by any Bidder to bring extraneous pressures on the Tender Accepting
Authority and / or the Officials of GEL shall be the sufficient reason to disqualify the
Bidder.
b. Notwithstanding anything mentioned above, the Tender Inviting Authority or the
Tender Acceptingg Authority may seek bonafide clarifications from Bidders relating to
the tenders submitted by them during the evaluation of tenders.

xxvii. Force Majeure:


Neither GEL nor the Successful Bidder shall be liable to the other for any delay or failure in
the performance of their respective obligations due to causes or contingencies beyond
their reasonable control such as:
a. Any act of God such as lighting, earthquake, landslide, etc or other events of natural
disaster of rare severity.
b. Meteorites or objects fall
falling
ing from aircraft or other aerial devices, travelling at high
speeds.
c. Act of war (whether declared or undeclared), threat of war, invasion, armed conflict
or act of foreign enemy
enemy.

xxviii. Arbitration
a. Any dispute or difference whatsoever arising between the parties to the Agreement
out of or relating to the construction, meaning, scope, operation or effect of the
Agreement or validity of the breach thereof, which cannot be resolved through
negotiation process, shall be referred to a sole Arbitrator to be appointed
appo by the
Directorate of DOT.. The Arbitration shall be held in GOA,, India and the language shall
be English only.
b. Subject to the above, will be under the jurisdiction of Goa Court.
Goa Electronics Limited Page 18
RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
xxix. Execution of Work
a. Acceptance of Tender and Withdrawals
The final acceptance of the tender is entirely vested with GEL/DOT who reserves the right
to accept or reject any or all of the tenders in full or in parts without assigning any reasons
whatsoever. The GEL/DOT may also reject all the tenders for reasons such
su as change in
Scope, Specification, lack of anticipated financial resources, court orders, calamities or any
other unforeseen circumstance. After acceptance of the Tender by GEL/DOT, the
Successful Bidder shall have no right to withdraw his tender or claim
im higher price.
b. Letter of Acceptance (LOA)
After acceptance of the Tender by GEL/DOT,, a Letter of Acceptance (LOA) will be issued to
the Successful Bidder(s) by GEL/DOT. Under this rate contract, GEL/DOT has the right to
issue LOA to more than one bidder
c. Payment of Security Deposit (SD)
i. The Successful Bidders will be required to remit the Security Deposit (SD)
equivalent to 10% percent of the estimated value of the order, inclusive of EMD by
way of e_Payment. The SD shall be paid within 7 days from the date of issue of
Letter of Acceptance (LOA) by GEL/DOT.. The Security Deposit will be refunded to
the Successful Bidder only after the satisfactory completion of the contract period
or extension of the period, if any. The Securi
Security
ty Deposit held by GEL/DOT till it is
refunded to the Successful Bidder will not earn any interest thereof.
ii. The Security Deposit will be forfeited if the Successful Bidder withdraws the
Tender during the period of Tender validity specified in the Tender or if the Bidder
fails to sign the contract
contract.
d. Execution of Contract
i. The Successful Bidder should execute a Contract in non-judicial
judicial stamp Paper
bought in Goa in the name of the Bidder within 7 days from the date of Letter
of Acceptance issued by GEL/DOT with such changes/modifications as may be
indicated at the time of execution on receipt of confirmation from GEL/DOT.
ii. The successful bidder shall not assign or make over the contract, the benefits or
burden thereof to any other person or persons or body corporate
corpora for the
Goa Electronics Limited Page 19
RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
execution of the contract or any part thereof without the prior written consent of
GEL/DOT. GEL/DOT reserves its right to cancel the work order either in part or full,
if this condition is violated. If the Successful Bidder fails to execute the agreement,
the Security Deposit of the Successful Bidder will be forfeited and their tender will
be held as non- responsive.
iii. The expenses relating to the execution of the agreement should be borne by the
Successful Bidder.
iv. The conditions stipulated in the agreement should be strictly adhered to and
violation of any of the conditions will entail termination of the contract without
prejudice to the rights of GEL/DOT and GEL/DOT also shall have the right to
recover any consequential losses from the Successful Bidder.
e. Refund of EMD
The EMD amount paid by the successful bidder will be adjusted towards Security
Deposit payable by them. If the successful bidder submits Security Deposit for the
stipulated value in full by way of Bank Guarantee, the EMD will be refunded.
refun The
EMD amount of the Unsuccessful Bidder will be refunded after finalization and issue
of Firm Work Order to the successful bidder.
f. Release of SD
The Security Deposit will be refunded to the successful bidder on completion of
entire supply subject to satisfaction of GEL/DOT after getting the completion
certificate from the concerned agencies. Such completion would be arrived at when
the entire quantity is supplied by the Successful Bidder(s) as per the Contract
Agreement and as per Work Order(s) issue
issued by GEL/DOT from time to time and
completion of the maintenance and warranty period
period.
g. Forfeiture of EMD and SD
i. If the Successful Bidder fails to remit the SD, the EMD remitted by them will be
forfeited to GEL/DOT and the tender will be held void.
ii. If the successful bidder fails to act upon to the tender conditions or backs out from
the contract or does not execute the job as per Terms and Conditions
Co of the
tender/contract,, tthe SD will also be forfeited to GEL/DOT.
Goa Electronics Limited Page 20
RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
h. Termination of Contract
• Termination for default

i. GEL/DOT may without prejudice to any other remedy for breach of contract, by
written notice of default with a notice period of 7 days, sent to the Successful
bidder, terminate the contract in whole or part,
1. if the successful bidder fails to deliver any or all of the goods within the
time period(s) specified in the Contract, or fails to supply the items as per
the Delivery Schedule or within any extension thereof granted by GEL/DOT
(Or)
2. if the successful bidder fails to perform any of the obligation(s)
obligation( under the
contract
(Or)
3. if the successful bidder, in the judgment of GEL/DOT,, has engaged in
fraudulent and corrupt practices in competing for or in executing the
Contract.
ii. In the event of GEL/DOT terminating the Contract in whole or in part, GEL/DOT
may procure, upon terms and in such manner as it deems appropriate, the goods
and services similar to those and delivered and the successful bidder shall be liable
to GEL/DOT for any additional costs for such similar goods. However, the
successful bidder shall continue the performance of the contract to the extent not
terminated.

• Termination for Insolvency


GEL/DOT may at any time terminate the Contract by giving written notice with a
notice period of 7 days to the successful bidder, if the successf
successful
ul bidder becomes
bankrupt or otherwise insolvent. In this event, termination will be without
compensation to the successful bidder, provided that such termination will not
prejudice or affect any right of action or remedy that has accrued or will accrue
thereafter
hereafter to GEL/DOT.

Goa Electronics Limited Page 21


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI

• Termination for Convenience


GEL/DOT may by written notice, with a notice period of 30 days sent to the successful
bidder, terminate the Contract, in whole or in part, at any time for its convenience.
The notice of termination shall specify that termination is for GEL/DOT convenience,
the extent to which performance of work under the Contract is terminated, and the
date upon which such termination becomes effective The successful bidder is entitled
to any compensation whatsoever only for the work that was completed from the date
of the order till the termination which conforms to the terms of the agreement. If the
order is placed but there is no work carried out as per the contract agreement, or if
the work carried out is not as per th
the
e agreement the successful bidder is not entitled
to any compensation.
i. Execution of Work Order: The Successful bidder should nominate and intimate
GEL/DOT, an Account Manager for Single Point of Contact (SPOC), who should be
responsible for effective delivery of work complying with all terms and conditions.
The successful bidder should ensure that th
the Account Manager fully familiarizes with
the Tender Conditions, Scope of Work and deliverables.
part: The successful bidder shall not assign or make
j. Assigning of Tender whole or in part
over the contract, the benefit or burden thereof to any other person or persons
pe or
body corporate. The Bidder should not under
under-let
let or sublet to any person(s) or body
corporate for the execution of the contract or any part thereof without the prior
written consent of GEL/DOT.
k. Other Conditions

i. The final decision would be based on the technical capacity and pricing of the
Bidder. GEL/DOT does not bind itself in selecting the bidder offering lowest prices.
ii. GEL/DOT reserves the right not to accept the lowest price, to reject any or all the
tenders without assigning any reasons, to relax or waive any of the Conditions
stipulated in the terms and conditions of tender as deemed necessary in the best
interests of GEL/DOT for good and sufficient reasons.

Goa Electronics Limited Page 22


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI

xxx. Penalty Clause


Penalty due to Non Performance of the "The Device"
During the warranty period, the complaints received from the customers should be
attended to within 24 hours from the time of producing the Public Transport vehicles for
repair at the service centre. If the complaints are not rectified within 24 Hours, the
penalty is applicable as follows:
a. 1% of the “The Device” value for greater than 24 hours and lesser than or equal to
48 Hours.
b. 2% of the “The Device” value for greater than 48 hours and lesser than or equal to
72 Hours.
c. 3% of the “The Device” value for greater
eater than 72 hours and lesser than or equal to
96 Hours.
d. Beyond 96 hours, the bidder has to replace the new device in place of the
defective device and necessary configuration changes have to be done, wherever
necessary.
e. Detailed SLA will be worked out in the contract.

xxx. Exit Clause


After the contract period is completed, the Successful Bidder has to do the proper
Knowledge Transfer to the identified officials of the Transport department and handing
/taking over Certificates /documents have to be completed towards the smooth taking
over within two weeks prior to the date of expiry.

11. Project Tenure


The project tenure granted to the selected bidder is proposed to be for 5 years.
years The period
may be extended for a further period based on the performance and mutually agreeable
terms and conditions between the selected bidder and GEL. However, DOT reserves the right
to alter the Project Tenure at any time giving notice to thee Bidder/Supplier.
Bidder/Supplier

Goa Electronics Limited Page 23


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
Annexure “A”

TECHNICAL BID FORMAT

a. The Bidder has to ensure that all documents as mentioned below in this section are
submitted to the department in response to the RFP.
b. Bidder is expected to examine all instructions, forms, terms, and requirements in the RFP
document. Failure to furnish all information required or submitting an RFP not substantially
responsive to the RFP document in every respect may result in the rejection of the RFP. All
the proposals will have to be submitted in hard bound form with all pages numbered. It
should also have an index giv
giving
ing page wise information of below documents. DOT / GEL
reserve the right to reject the incomplete bids

Following are the criteria which will be adopted to select the bidders.

Sr. No. Qualification Criteria Supporting Documents

1. The Bidder should submit the RFP Mode of payment towards Tender
payments in the form of ePayment mode Document Fee (TDF), eTender Processing FEE
only, NEFT/RTGS/OTC Challan copy must (TPF) & Earnest Money Deposit (EMD) to be
be scanned and uploaded to the ee- paid online through e-Payment
Payment mode via:
Tendering website within the period of i. National Electronic Fund Transfer (NEFT)
tender submission and the originals to be / Real-Time
Time Gross Settlement (RTGS) /
deposited in the office of GEL, Panaji on or Axis Bank Over--the-counter (OTC).
before the RFP
P submission date. Tenderer requires download pre-printed
pre
Challan towards credit of ITG available on
e-tender
tender website and make its payment
through any of their Bank.
ii. Internet Payment Gateway (Debit/ Credit
Card of type VISA, MATERCARD or RuPay.
iii. Net Banking: Payment can be made
through the Internet Banking of Any
Bank.

Goa Electronics Limited Page 24


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
Note: Any Payments made through
NEFT/RTGS/OTC will take 24 hours for its
reconciliation. Hence the payments through
NEFT/RTGS/OTC should be made at least
TWO BANK WORKING DAYS in advance
before any due date and upload the
scanned copy of challans in the e-Tender
e
website as a token of payment.
2. Technical compliance certificate Compliance Certificate for GPS/GPRS with
panic button functioning as per the scope
should be obtained from any one of the
agencies namely ARAI/ICAT/IIP/CIRT/ any
NABL accredited Lab to be submitted at RFP
stage.
3. Statement of compliance of the GPS/GPRS Statement of compliance along with
with panic button with the minimum Supporting documents in the form of
technical specifications as mentioned in standard product/component data sheet,
Annexure D. brochures in support of compliance of the
GPS/GPRS with panic button with the
required Specifications.
4. The Bidder should submit the proposed "The Device" as a POC
“The Device” as the Proof of Concept which
will be tested by the DOT / GEL as per the
requirements.

Goa Electronics Limited Page 25


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
ANNEXURE “B”
FINANCIAL BID FORMAT
(Online Mode Only)
QUOTATIONS FOR PURCHASE OF Digital Fare Meters with Printer, GPS Device and Panic Button
Integrated with Over Head Display Board

Sr. Item Make/Brand Qty Rates per unit Total Amount


No (Mandatorily) inclusive of all taxes
and all the charges as
per Scope Terms and
Conditions

1 Cost of “The Device” 1


2 Cost of one year data NA 1
service
3 Yearly warranty and NA 1
maintenance (*). Cost of
AMC for one year
Total Amount (Rs):
Total amount in words (Rs):

*This
This rate will be carried forward for the remaining 4 years of maintenance and warranty

Financial Terms and Conditions:

a. The bidder must use only the format provided in the ee-tender
tender website for submitting the
financials. Any other formats/ forms will not be accepted and such tenders will be
rejected.
b. The bidder must provide the Financial Bid strictly in e-tender mode only. Hardcopies of
the Financial Bid should not be submitted.
c. The rates should be quoted in figures as well as in words, on the form attached at
Annexure “B” and duly signed and stamped by the authorized person.

Goa Electronics Limited Page 26


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
d. The charges quoted must be firm and final and shall not be subject to any upward
modifications, on any account whatsoever.
e. Rates mentioned above are inclusive of all taxes and installation charges and all other
charges towards fulfilling of all requirements of scope of work. No charges of whatsoever
w
nature would be paid additional to the cost mentioned above.
f. DOT reserves the right to alter the quantity of the "The Device".
g. It must be clearly understood that the Terms and Conditions and Specifications are
intended to be strictly enforced. No escalation of cost in the Tender by the Bidder will be
permitted throughout the period of Agreement or throughout the period of completion of
contract including extended period, whichever is later on account of any reasons
whatsoever.
h. Cost of AMC as stated
ted at Sr. No. 3 for the 1st year would be carried forward for the
lifetime of the device with an annual maintenance of 8% of the stated cost per year.
year
i. The yearly warranty and maintenance charges quoted by the bidder for the service should
include GEL processing
essing fees of Rs. 50/- (taxes exclusive) per device per month and will
have to be paid to GEL by the bidder for the complete operational lifetime of “The Device”
covered under AMC by the bidder
bidder. The amount calculated would have to be paid on a
monthly basis to GEL.

Goa Electronics Limited Page 27


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
ANNEXURE “C”
Letter of Undertaking
To
The Chief Executive Officer,
Goa Electronics Limited,
EDC House, Mezzanine Floor,
Panaji, Goa-403001

Sir,
Sub: Undertaking of acceptance of the Terms and Conditions as mentioned in the RFP

Ref: Tender No._______________________________ dated ______________

I/We __________________________ have gone through the Terms and Conditions,


Scope of Work and Specification as per ANNEXURE D and will abide by them.

I/We __________________________ hereby confirm that our Company was not blacklisted
by any State Government/ Central Government/ State or Central Public Sector Undertakings
during the last two years. We al
also
so hereby confirm that our EMD/ Security Deposit were not
forfeited by any State Government / Central Government / State or Central Public Sector
Undertakings during the last two years due to our non
non-performance, non-compliance
compliance with the
conditions etc.

I/We __________________________ hereby declare that all the particulars furnished by us in


this RFP are true to the best of my/our knowledge and we understand and accept that if at
any stage, the information furnished is found to be incorrect or false, we are liable for
disqualification from this tender and also
o are liable for any penal action that may arise due to
the above.
I/We __________________________ certify that we are liable and responsible for any
disputes arising out of Intellectual Property Rights.

Goa Electronics Limited Page 28


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI

In case of violation of any of the conditions above


above,, I/We_____________________________
understand that I/ We are liable to be blacklisted.

Yours faithfully,
For _________________
Signature
Name:
Designation:

Note:
1) Declaration in the company’s letter head should be submitted as per the format given
above.
2) If the bidding firm has been blacklisted earlier on before 31.03.2017, by any State
Government / Central Government / State or Central Public Sector Undertakings, in such case
the details should be provided.

Goa Electronics Limited Page 29


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI

Annexure D

Specifications for Digital Fare Meters


with Printer, GPS device and Panic
Button Integrated with Over Head
Display

Goa Electronics Limited Page 30


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI

Clause No. Details


1. Sccope
2. Applic
Application For Type Approval
3. ITSS Functions and Requirements

4. Co
ommunication Protocol

5. Cons
onstruction and Installation

6. Func
Functional, Performance, Durability, Environmental and

Pro
Protocol Tests
7. Deevice to Backend Communication Mechanism

ANNEXURE-D1 Information to be Submitted for Type Approval

ANNEXURE-D2 Criteria for Extension of Type Approval

ANNEXURE-D3 Physical Interfaces (Connectors) for Power and I/Os

1.0 SCOPE
Goa Electronics Limited Page 31
RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
1. A.0 This standard appliies to both individual components as well as syystem
environment intend
nded to be used in Public transport vehicles.

1. A.1 INTELLIGENT T RA N SP O R T A T I O N S Y S T E M S -VLT WITH AN


EMERGENCY SYSTEM
TEM

Requirements on ITS devices and functions - Vehicle Location Trac


racking and
Emergency Button
n.

1. B.0 DEFINITIONS:

For the purpose of this stand


standard, definitions are given below:

1.B.1 sitivity” refers to the minimum signal level at which the


“Acquisition sensiti
device is able to successfully perform a cold start TTFF. The acquisition
ac
sensitivity test is a simulated signal test.

1.B.2 “Assisted GPS (A--GPS)” is a system allowing satellite receiverss to obtain


information from communication network resources to assist in acquiring
satellite location. A-GPS system is especially useful when the rece
ceiver is in
a location where
re it is difficult for the satellite signals to pen
netrate. In
addition to provid
oviding better coverage, A-GPS also improves the start-up
time, which
h is the time required by the satellites and the receivers
re to
establish a reliable
ble connection.

1.B.3 “Circular Error Probaability (CEP)” is defined as the radius of a circle


le cantered
on the true value
lue that contains 50% of the actual GPS measurements.
ments. So a
receiver with 5 met
meter CEP accuracy will be within 5 meter of the true
measurement 50% of the time. The other 50% of the time the
measurement willl be in error by more than one meter.

Goa Electronics Limited Page 32


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
1.B.4 “Dilution of Precisiion (DOP)” is the degree of proximity of the location
loc data
to their mean valu
ue. The relative position of satellites affects the accuracy
of location calcul
lculation by the locating module. Location coordin
oordinates
computed when the satellites are clustered together suffer fro
om dilution
of precision (DOP),
OP), a factor that multiplies the associated errorss. The DOP
for an ideal satelllites constellation arrangement equals close to 1, which
does not magnify the underlying errors.

1.B.5 “Distance Root Me


Mean Square (DRMS also called RMS, 1Sigma)”

This is computed as square root of the average of the squared horizontal


position errors with 65% probability. The position expressed
ssed has
h the
probability of beiing within a circle with radius with 65% prob
obability. A
locating module with 6 meter DRMS accuracy would be within 6 meters
met of
its actual position
on 65% of the time.

1.B.6 on” A button provided in vehicle for passenge


“Emergency Butto ers or crew
members to send
nd specialized data packet /SMS to Centralized regulatory
server to indicate
te safety/panic situation caused by human or natural
disaster or vehiclee accident etc.

1.B.7 “Global Navigation Satellite System (GNSS)” refers to a sp


pace-based
radio navigation
on system. It provides positioning, navigation, and
a timing
services to militarry and civilian users on a continuous basis.

1.B.8 “Sensitivity” refers


rs to the minimum signal strength level at whicch locating
module can succe
cessfully perform a location fix. A GNSS locating
ng module
has two different
nt sensitivity levels – acquisition sensitivity and
nd tracking
sensitivity.

Goa Electronics Limited Page 33


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
1.B.9 “Time to First Fix (TTF
(TTFF)” describes the time required for a tracking
ng device
d to
acquire adequate
te satellite signals and related data (alm
manac and
ephemeris data)) to compute location.

1.B.10 “Tracking Sensitivity”


itivity” refers to the minimum signal level at which the device
is able to successful
ssfully maintain the location fix. The acquisition
on sensitivity
s
test is a simulated
d si
signal test.

1.B.11 ion Tracking (VLT)” device uses satellite base


“Vehicle Location ed location
technology to dete
termine and record the precise location of a vehicle at
regular intervals. TThe location data so determined can be stored within the
device, and/or can
n be transmitted to the Backend Control Centre
ntre using a
wireless communic
unication modem built in the device.

1.B.12 “SIM/UICC” Subscriber Identification Module (SIM)/Universal integrated


circuit card (UICC) as per GSMA guidelines / DoT(TEC) Guidelines.
Embedded SIM/UICC is a PCB soldered SIM/UICC/eUICC.”

1.B.13 “Cellular Technology” such as GPRS/UMTS/HSPA/LTE etc.

2.0 APPLICATION
ATION FOR TYPE APPROVAL

Device Approval:: Approval provided at Device level for comp


ompliance to this
standard.

These approved d
devices can be fitted / retro-fitted by manufactu
turer/ dealer/
permit holder/system
stem integrator in any vehicle model provided
ovided it shall meet
installation requir
quirements as mentioned in Clause No. 5 of this
th standard.
For manufacturers
rs seeking vehicle level approval with approve
ved VLT with
Emergency Buttons
ons fitted shall only require installation approva
val as per the
provisions of Clause
use 5 and Sub-Clause 6.1 of Clause 6.

Goa Electronics Limited Page 34


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
2. 1 Modifications an
nd Extension of Approval

2.1.1 Every modifi


fication pertaining to the information, even if the changes
are not techni
hnical in nature declared in accordance with clause
lause 2.1, shall
be intimated b
by the VLT with Emergency Button Manufacturrer to the test
agency.

2.1.2 If the changes are in parameters not related to the provisions,


ons, no further
action need bee taken.

2.1.3. If the changees are in parameters related to the provision


ions, the test
agency, which
h has issued the certificate of compliance
ce, may then
consider, baseed on the justification provided by the VLT with
ith Emergency
Button if Manu
nufacturer and reviewed by the test agency,, whether, The
model with the changed specifications still complies with
th provisions;
pro Or,
Any further veerification is required to establish compliance.

2.3.2 In case of 2.1.3, tests for only those parameters which are aff
ffected by the
modifications n
need be carried out based on Criteria for exte
ension of type
approval as perr Annexu
Annexure D2.

2.3.3 In case of fulfill


illment of criterion of clause 2.1.3 or after results
ults of further
verification
tion as per clause 2.1.3 are satisfactory, the approval of compliance
shall be extend
ded for the changes carried out.

ITS FUNCTIONS AND REQUI


REQUIREMENTS

The list of ITS


TS functions envisaged from this device type is set out
below in Table
ble 3A –

Table
le 33A: List of ITS Functions and Sub Functions

Function
tion Sub Functions
Emergency Buttons
Safety and Sec
ecurity Vehicle Location Tracking (VLT)

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The above fun


functions and their requirements shall be met by
b only single
device that ca
can be interfaced by external emergencyy buttons.
but The
communications
ons to Backend Control Server (Government
nt authorized
server) shall be done by device as per the protocol and functionalities
fu
defined below.
low.

3.1 Vehicle Location


ion Tracking (VLT) With Emergency Button

3.1.1 Functional Requ


quirements for VLT

3.1.1.1 a.. Device shall be capable for operating in L and/or S band and include
support for NAVI/IRNSS (Indian Regional Navigation Satellite System) for devices
installed on vehicles on or after 1st October 2018. However VLT devices shall be
compliant as per other GNSS constellation in the interim period. (* In case, the
operational on or after 1st October 2018 then DOT/GEL
NAVI/IRNSS is not operati
reserves the right to further extend the said date
date).

b. T h e Device shall support GAGAN, the Indian SBAS (Satellite

Based Augmentation System).

c. Device shaall have a position accuracy of minimum 2.5 m CEP or

6 m 2DRMSS.

d. D e v i c e shall have an acquisition sensitivity of minimum (-) 145


dBmm with GNSS/(
GNSS/(-)) 140 dBm with IRNSS (NAVIC as applicable).

e. Device shall ha
have a tracking sensitivity of minimum (-)) 160 dBm
with GNSS/(
GNSS/(-) 153 dBm with IRNSS (NAVIC as applicable).

f. Device shall have an internal antenna; however if in case of


Integrated
ted systems with vehicle OEM fitted kits if the fitment location
prevents the in
internal antenna from functioning,, then additional
externall ant
antenna shall be provided.

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g. Display Terminal and buttons/mechanisms to support following
functionalities:

• Trip Start (mandatory & integrated with the meter start)


• Trip End (mandatory & integrated with the end of metering)
• Waiting (Visual Display)
• ON trip KM (Visual Display)
• On trip fare (Visual Display)

h.. Printer to Print Trip Details.

Device must be integrated with the Thermal Printer with minimum


following specifications.

• 12x24 font
• Print paper width 58 mm minimum
• Printing width 48 mm minimum
• Printing Language – English (Alphanumeric characters)
• Resolution 8 Dots/mm
i.. Printing Receipt / Fare Slip
The printer should print the receipt of journey, with at least the
following fields
• Vehicle ID (registration number)
• Trip ID (Optional)
• Trip Start date/time (IST)
• Trip End date/time (IST)
• Distance travelled
• Total fare
j.. Device shall have a provision to integrate with an overhead display
board.

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3.1.1.2 Device shall support standard minimum I/Os as mentioned: 4 Digital, 2 Analog
Input and 1 Serial Communication (e.g. RS232) for interfacing external systems
(E.g. Digital input for Emergency request button interfacing)

3.1.1.3 Device shall be capable of transmitting data to Backend Control Server


(Government Authorized Server) via Wide Areaa (Mobile) Communications
Com
network (Cellular
Cellular) as per Communication Protocol in Secttion 4. (* Care
to be taken that the device shall be capable of sending data on
2G/3G/4G network to the Backend Control Server)

3.1.1.4 Device shall b


be capable of transmitting Position, Velocity and
nd Time (PVT
data) along with
ith heading (direction of travel) to a Backend Control
Contr Server
(Government authorized server) at configurable freque
ency as per
Communication
tion Protocol of Section 4.

The fixed frequ


quency shall be user configurable, Highest data transmission
rate shall be 5 sec during vehicle operation and not less than 10 minutes in
sleep/IGN OFF)) as per the protocol defined in Communication
tion Protocol of
Section 4.

3.1.1.5 Device shall be capable of transmitting data to minimum 2 different IP


addresses (1 IP address for regulatory purpose (PVT data) and
nd 1 IP address
for Emergencyy rresponse system other than the IP’s required for
Operationall purpo
purpose.

3.1.1.6 On pressing of Emergency button, the system implementing


ting VLT function
shall send emerrgency Alert (Alert ID 10 as mentioned in Sub
b-section 4.2.1
of Communicattion Protocol Section 4) to the configured IP address(s) as
per the Commu
unication Protocol mentioned in Section 4. In
n the absence of
Cellular network,
ork, the emergency alert shall be sent as SMS message
m along
with vehicle lo
location data to configured control centre nu
umber(s). The
SMS shall consist
st parameters as given in Sub-section 4.2.2.

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3.1.1.7 Device shallll have an internal back-up battery to support 4 hours of
normal operatiions (to be tested for positional record transm
nsmission at a
frequency of 60 sec).

3.1.1.8 Device shall be capable of transmitting alerts to the Bac


ackend Control
Server (Governm
rnment authorized server) directly. The applicable
ble list of alerts
is given in Section
on 4.2 (Alert ID 3 to 12) of Section 4.

3.1.1.9 Device shall support ov


over the air software/firmware and configguration update.

3.1.1.10 Device shallll support basic standard configuration


on (Mobile
communications
ons network settings, Backend Control Serverr (Government
(
authorized serv
rver) details, data frequencies, alert thresholds
sholds etc.) as per
configuration
on sp
specification defined in Section 4.

3.1.1.11 Device shall support store and forward mechanism for all type of data
(periodic data aand alerts) meant for backend transmission. The system shall
store data in internal memory during communication network un-
availability and
nd transmit the data when the connection resumes
sumes in last in
first out (LIFO)) manner. The live data shall be given highe
er priority for
transmission
on than b
back log (stored data) at any point in time.

3.1.1.12 The Device shallll have a unique identifier for identifying the VLT
V device and
data. The unique ID shall be stored in a read only memory area
a so that it
cannot be altered
red or overwritten by any person. The unique identifier
identifi is
IMEI (Internation
onal Mobile Station Equipment Identity) Numbe
er.

3.1.1.13 Device shall stor


store/write the registration number of the vehicle in the
internal non-vollatile memory.

3.1.1.14 Device shall havve an Embedded SIM/UICC.

3.1.1.15 Device shall be designed to operate 1 2 V D C a n d o r 2 4 V D C .

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3.1.1.16 Device shall haave a sleep mode current ≤ 50 mA.

3.1.1.17 Device shall support any operational GNSS system with 12 (minimum)
acquisition chann
nnels.

3.1.1.18 The Device shall suppor


support:

• L o ca t i o n on Cellular/
Cellular/SMS

• N o n -volatile memo
memory to store min 40,000 positional log

• Co n f i g u r a b l e backup SMS facility in case of Cellular failure


e

• C a p a b i l i t y to send serving and adjacent cell ID as wellll as network


measurement ment report (NMR)

3.1.1.19 The VLT Device shall have:

• T h e capabilitty of Hot start <10s

• T h e capabilitty of Warm start: < 60s

• T h e capabilitty of Cold start < 120 s

3.1.1.20 Device shall support data Ou


Outputs as perr protocol covered in this standard

3.1.1.21 The Device Cellular module shall have:

• M u l t i slot Cellular with In - built Quad-band Cellular module


e/Modem

• Cellular class
lass 10 or above

• Support Emb
Embedded SIM/UICC to cater to the operationall requirement
r
such as vibraation, temperature and humidity and provide
rovide long life
l span
with at least 10 years life and more than 1 million read/write
d/write cycles

• Ce l l u l a r module
dule & Embedded SIM/UICC shall support

o SMS, Data
ta (Cellular, TCP/IP) and

o Support mu
multiple network OTA switching (on-demand/aautomatic)

capabilities.
ies.

3.1.1.22 Device shall be dust, temperature, vibration, water splash resistant, IP


65/IP 54 rated
ted or better, tamper proof as per Section 6.

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3.1.1.23 Device shall be manufactured by manufacturer whose quality management
system has been certified for compliance to ISO/TS 16949 or ISO 9001 or
any equivalent National or International standard
standard.

3.1.1.24 Device shall support A-GPS (Assisted GPS).

3.1.1.25 Device shall haave provision of secured data transmission to the Backend
Control Centre from the devices through secured channel (e.g. secured
dedicated APN).
).

3.1.1.26 Device shall haave 3 axis accelerometer and 3 axis gyroscop


pe for getting
the alerts on haarsh breaking harsh acceleration, and rash turnin
ng.

3.1.2 Functional Requ


quirement for Emergency System

3.1.2.1 Passengers or in
n-vehicle crew present in the vehicle shall be able to make
an emergency rrequest by pressing the emergency button provide
ovided.

3.1.2.2 The emergency request function shall not exist as standalone. The function
shall be part of Vehicle Location Tracking (VLT) system. An alert shall be
sent to the Bac
ackend Control Server (Government authorized
d server)
s when
emergency requ
quest is raised. De-activation shall always be from
om authorized
government server who receives alert message i.e. NERS system as
mentioned in Su
ub-section 4.2.2.

3.1.2.3 The Emergencyy Buttons will be such that disconnection between switch and
controller should be detected through controller logic or ‘Norrmally Closed'
(NC) Typee Switch
Switch.. For Emergency Buttons there shall be indication of its
working status visible for passengers in Ignition ON condition. The form
factor of Emerggency Buttons will be such that the button is easy
ea to press in
the case of aan emergency, and simultaneously also minimizes
m the
possibility of acc
ccidental or unintended press thereby causing a false alert.

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3.1.2.4 On pressing of Emergency button, the system implem
plementing VLT
function shall ssend emergency Alert (Alert ID 10 as mentioned in Sub-
section 4.2.1 of Com
Communication Protocol Section 4) to the Bac
ackend Control
Server (Governm
rnment authorized server) as perr the Communication
Com
Protocol mentioned in Section 4. In the absence
bsence of Cellular network,
the alert shall be sent as SMS message along with vehicle
hicle location
loc data
to configured ccontrol centre number. The SMS shall consist
onsist of parameters
p
as given in Sub--section 4.2.2.

3.1.2.5 In absence of both Cellular and GSM networks and on pressing of


Emergency But
utton, the system implementing VLT function shall store the
emergency Aleert (Alert ID 10 as mentioned in Sub-secttion 4.2.1 of
Communication
on Protocol Section 4). Once the
e Cellular or GSM is
available, thiss alert information shall be sent on high prriority to the
configured IP aaddresses as per the communication protocol mentioned in
Section 4 or as SMS message along with vehicle location data to configured
control centre number. The SMS shall consist of paramete
ers as given in
Sub-section
on 4.2.2.

3.1.3 Configuration off Device Parameters Over the Air (OTA)

The device
vice shall support at least the below parameters to be configurable
over the air (th
(through SMS and Cellular). The updation/configuration
on/configuration
shall be alloweed only over an ‘authenticated’ channel:

1. Setting/ Change
nge of the Primary or Secondary IP and port num
mber

2. Setting/ Change
nge of the APN

3. Set configura
ration parameter like sleep time, over speed limit, harsh
braking, harsh
rsh acceleration, rash turning threshold limits etc.
tc.

4. Emergency control
ontrol SMS Centre Number(s)

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5. Configuring the vvehicle registration number

6. Configuring the frequency of data transmission in normall / Ignition


state / OFF state sleep mode/ Emergency state, etc.

7. Configuring the ti
time duration for Emergency state

8. Capability to rreset the device

9. Command nd to get the IMEI of the device Configurable com


ommands must
involve the following
owing features:

9.1 SET: For setting the parameters.

9.2 GET: For enquiri


nquiring regarding the parameters such as mobile
mob number,
GSM strength,
th, veh
vehicle number and other important paramete
ers.

9.3 CLR: For cleaaring certain commands, alarms, alerts etc.

After each SET,


ET, GET, CLR command the device should send alert to

Backend Control Centre, as mentioned in Section 4 Alert 12, giving the


details of Modee, mobile no/ IP of control centre sending comm
mands.

3.1.4 Tracking Device


vice Health Monitoring Parameters

The devicee shall send status of health parameters at configu


urable interval
and this threshold
shold value shall also be configurable over the air.
a It shall be
possible for hea
ealth parameters to be fetched on demand via command as
set out below in TTable 3B.

Table 3B:

Health Monitoring Parameter


Sl. No. Field Description
1 Start C
Character $
2 Headeer The header of the packet/ identifier
3 Vendor
ndor ID Vendor identification head
der

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4 Firmw
irmware Version Version details of the Firmware

used in EX.1.0.0
5 IMEI Identified of the sending unit. 15

digit standard unique IMEII no.


6 Batterry percentage Indicates the internal batte
tery
charge
7 Low b
battery threshold Indicates value on which
whi low

Value battery alert generated in


percentage
8 Memo
Memory percentage Indicates flash memory percentage
p

Used
9 Data update rate when Indicates Packet frequ
uency on

ignition
ion ON ignition ON
10 Data update rate when Indicates Packet frequ
uency on
ignition
ion O
OFF ignition OFF
11 Digitall I/o status Inputs connected to the de
evice.

12 Analog
log I/o status Analog input status
13 End ch
haracter *

3.1.5 SMS Fall Back

In case of emerrgency state, (i.e. on pressing of Alert button), the device will
shift to the SMS
MS mode in case Cellular connectivity is not available. In such
case, the device
vice will send the Alert message and tracking data
ta through
throu SMS
mode. Since SMS
MS has the limitation of sending only 160 chara
racters, so the
tracking data to be sent in one SMS will have fields - IM
MEI, Latitude,
Direction, Longgitude, Direction, location fix, speed, Cell ID, LAC
L (Location
Area Code), Daate and Time as per emergency alert . The detai
tail is provided
in Sub-section
on 4.2.2.

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RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
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4.0 COMMUNICATIO
ON PROTOCOL

4.1 Data Frame Form


mat

Table below (Taable 4A) contains the listing of fields that the ve
ehicle tracking
devices would be required to send to the Backend Control Centre.
C The
first 3 fields (Sta
(Start character, Header for VLT with Emergencyy Buttons and
Vendor ID, who has supplied the device) must be fixed in position as
well as format (Header part of frame). Rest all other fields
lds are required
to be present in the location data sent by the devices to the backend, but
can be in anyy sequence or with any separator between fie
elds. The data
value can be eitther in American Standard Code for Information
mation Interchange
(ASCII) or in HEX fo
format. Device must transmit the Login messaage whenever
it establishes ((re-establishes after disconnection) its connectivity with
Server with the specified fields. Login Message will carry
ca following
information:

• $Device Name
ame –Vehicle number on which the device is install
nstalled.

• $IMEI –15 Diggit IMEI number.

• $Firmware – Version of the firmware used in the hardware.

• $Protocol -Veersion of the frame format protocol.

• $LastValidLoca
cation – Last location info saved at the device.

Table 4A:
Data Message Format
Field Description Sample Data
Start Character $ $
Header The header of the
packet/ identifier
Vendor ID Vendor
identification header
Firmware Version details of 1.0.0
Version the Firmware used in
EX.1.0.0

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Packet Type Specify the packet type Depending upon the
NR = Normal context, every frame from
EA = Emergency Alert tracking device mustmu
TA = Tamper Alert carry a quaalification
(Optional) code. This helps lps t o
HP = Health Packet d e t e r m i n e t h e state in
IN = Ignition On which vehicle is at that
IF = Ignition Off time.
BD = Vehicle Battery
Disconnect
BR = Vehicle Battery
Reconnect
BL = Internal Battery
Low
OS= Over speed
* RP = Receipt Printer
* MS =Meter Start
* MST = Meter Stop
* MW = Meter Wait
Packet Status L=Live or H= History L

IMEI Identified of the sending 123456789012345


unit. 15 digit standard
Vehicle Reg. No Mapped
unique IMEI no. vehicle GA XXXX
registration number
GPS Fix 1 = GPS fix OR 0 = GPS 1
Invalid
Date Date value as per GPS 220714

date time (DDMMYYYY)

Time Time value as per GPS 050656


date time in UTC format

(hhmmss)
Latitude Latitude value in decimal 28.758963
degrees (not less than 6
places)
Latitude Dir Latitude Direction. N
Example

N=North, S= South

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Longitude Longitude value in 77.6277844
decimal degrees (not less
than 6 places).
Longitude Dir Longitude Direction. W

E=East, W= West
Speed Speed of Vehicle as 25.1
Calculated by GPS
module in VLT. (in
km/hrs.) (Upto One
Decimal Value)
Heading Course over ground in 310.56
Degrees
No of Satellites Number of satellites 8

available for fix

Altitude Altitude of the device in 183.5


Meters
PDOP Positional dilution of
Precision
HDOP Horizontal dilution of
Precision
Network Operator Name of Network INA Airtel
Name Operator
Ignition 1= Ignition On , 0 = 1
Ignition Off
Main Power Status 0 = Vehicle Battery 1

disconnected

1= Vehicle Battery
reconnected
Main Input Voltage Indicator showing source 12.5

voltage in Volts.(Upto

One Decimal Value)

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Internal Battery
ry Indicator for level of 4.2
Voltage battery charge
remaining. (Upto One
Decimal Value)
Emergency Status 1= On , 0 = Off 0
Tamper Alert
rt C = Cover Closed, O = C

Cover Open

GSM Signal Strength


th Value Ranging from 0 – 25
31
MCC Mobile Country Code 404

LAC Location Area Code 00D6

Cell ID GSM Cell ID CFBD


NMR (Network
ork Neighboring 4 cell ID
Measurement Repo
port) along with their LAC &

signal strength
Neighboring Cell ID
Digital Input Status 4 external digital input 0001

status (Status of Input


1 to Input 3
(0=Off; 1=On))

Digital Output Status


tus 2 external digital output 01
status
Frame Number Sequence Number of the 000005

messages (000001 to

999999)
Checksum Ensures No error in 16

transmission (optimal)

End Character Indicated End of the *

frame
* The above is a tentative list of parameters required and DOT/ GEL reserves the right to ask the
bidder to supply the parameters values required from time to time

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Messages & Alerts from Deevices

4.2.1 Table below (Ta


Table 4B) contains the listing of alerts that need
n to come
from the tracking devices. These alerts are applicable for both live packets
as well ass the hi
history packets.

Table 4B:
Alert ID Me
Message & Alerts Remarkks

1. Location
on Upd
Update Default message com oming from each
device
2. Location
on Upd
Update (history) Would be sent, if Cellular is not
available at the time
me of sending the
message in protoc
otocol format Zero,
BLANK, NIL, etc.
3. Alert – Disconnect from If device is disconnec
ected from vehicle
battery and running on its internal
main baattery battery
4. Alert – Low battery If device internal baattery has
fallen below a defined
d threshold
t
5. Alert – Low
ow b
battery removed Indicates that device e internal battery
is charged again
6. Alert – Connect back to Indicates that device is connected
main baattery back to main battery
7. Alert – Ignition ON Indicates that Vehicle’’s Ignition
is switched ON
8. Alert – Ignition OFF Indicates that Vehicle’’s Ignition
is switched OFF
9. Alert – GPS box opened Optional message would
w be

(Option
onal) generated indicating GPS box opened

10. Alert – Emergency state When any of the emergency


e
ON* button is pressed
11. Alert – emergency State When emergency state of vehicle is
removed
OFF

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12. Alert Ov
Over the air parameter When any parameter is changed over
the air. Shall include
lude the namen of
Changee parameter changed and source of
command
13 Device Tempered Alert Indicating Eme mergency button
wire disconnect/ wire cut etc.

4.2.2 In case of emergencyy alert, the alert message shall be sent to 2 different IP
addresses hence the d
device shall support minimum 2 IP addressess (1 IP address for
regulatory purpose (PVT data) and 1 IP address for Emergency response
sponse system other
than the IP’s required for Operational purpose. The PVT data will se
end the emergency
alert to the system.
stem. Only Primary alert data will go to the emergencyy response
r Backend
Control Centre (NERS// MHA) as may be notified by the Governme
ent of India in the
schema below:

Primary alert will go to the emergency response Backend Control Centre as


notified by the Government of India in the indicative format below (Table
4C):

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Table 4C:
Attribute Value / Description Size
e
Start Character $ 1 Byte

Packet Header EPB, The unique identifier for all Character,


r, 3 bytes
messages from VLT
Packet Type Message Types supported. Character,
r, 3 bytes
b
Emergency Message (EMR) or

Stop Message (SEM)


IMEI Number Unique ID of the Vehicle (IMEI Character,15
r,15 bytes
b
Number)

Packet Status NM – Normal Packet, SP – Stored Character,


r, 2 bytes
b
Packet
Date Date and time of location the Character,14
r,14 bytes
b

location obtained from the data in


DDMMYYYY hhmmss format
GPS Validity A – Valid, V – Invalid Character,
r, 1 byte
b
Latitude Latitude in decimal degrees - Double,, 12 bytes
b
dd.mmmmmm format
Latitude N – North, S – South Character,
r, 1 byte
b

Direction
Longitude Longitude in decimal degrees - Double,, 12 bytes
b
dd.mmmmmm format
Longitude E – East, W – West Character,
r, 1 byte
b
Direction
Altitude Altitude in meters (above sea level) Double,, 12 bytes
b
Speed Speed of Vehicle as Calculated by Float, 6 byytes

GPS module in VLT. (in km/hr)


Distance Distance calculated from previous Float, 6 byytes
GPS data
Provider G - Fine GPS Character,
r, 1 byte
b
N - Coarse GPS or data from the
network

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Vehicle Registration Number of the Character,
r, 16 bytes
b
RegnNo Vehicle
Reply The mobile number to which Test 0
Number response needs to be sent
Note: No number
(Emergency Mobile No. as
needs to be sent. This
specified by MHA/MoRTH/States.)
field will with value
‘zero’
End Character * 1 byte

Check cum Ensure no error in transmission 8 byte


* Above format is indicative only. These Formats will be notified by the
Government of India time to time.

4.3 iguration of Device Parameters Over the Air (OTA)


Testing of Config

The following teesting will be done for

1. Setting/ Chaange of the Primary or Secondary IP and portt number


nu

2. Setting/ Chaange of the APN

3. Set configura
ration, parameter like sleep time, for speed,
d, harsh
h braking,
rash turns,
ns, et
etc.

4. Emergency SSMS Centre Number

5. Configuring the vehicle registration number

6. Configuringg the frequency of data transmission in normal


norm / Ignition
state / OFF state sleep mode, Emergency state, etc.

7. Configuring the time duration for Emergency state

8. Capability to rreset the device

9. Command
nd to get the IMEI of the device

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Configurable com
ommands must involve the following features:

• SET: For setting the parameters.

• GET: For enquiri


nquiring regarding the parameters such as mobile
mob number,
GSM strength,
th, veh
vehicle number and other important paramet
meters.

• CLR: For cleaaring certain commands, alarms, alerts etc.


except emergency alert

5.0 CONSTRUCTION
N AND INSTALLATION

(To be verified
d on component level and target vehicle level app
proval)

5.1 Requirements
ts on veh
vehicle interface for VLT with Emergency Bu
utton

Connector for P
Power

The requirements
ments for interface shall be as a g r e e d between
etween vehicle
manufacturer aand device manufacturer.

Standard connec
ectors conforming to ISO
O 15170/ Functionally Equivalent shall be
used at vehicle
hicle side. Connector requirements shall be as perr Annexure – D 3,
Clause 1.1 (Sl. No 1 - Low power systems 1)

However, Device/System side connector/s shall be p r e -aagreed w i t h


equipment manuf
nufacturer by

• Vehicle OEM in the case of OE fitment of the systems

• System
stem supp
supplier in case of retro fitment in after market.
t.

These requirements do not apply to integrated systems with vehicle


where integrattion is done by vehicle manufacturer and
nd /or System
Integrator.

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5.2 Requirement of Emergency System

Emergencyy but
button shall be one time press type. Separate release
r action
from authorizeed server shall be required to bring back th
he emergency
button to norm
normal mode or clear emergency flag.

5.3 Physical Mounting


ting

The VLT system


m shall be mounted in a suitable location such a way that it
is not easily acce
cessible /exposed to passengers.

This requirement
ment shall not be applicable in case of combiined systems.
VLT with HMI (Hum
Human Machine Interface) display in front of driver.
driv

Test agency to vverify this on vehicle level approval.

Emergency but
button(s) shall be fitted in such a way that eve
ery passenger
including driverr sh
shall be able to access the Emergency button(s
on(s).

Passenger Car sshall have at least one emergency buttons easi


sily accessible
by each of the passenger
passenger. There shall also be one dedicated
ted emergency
button for the d
driver row.

Passenger Transport bus shall have emergency buttons at locations easily


visible & assessable to all the passengers such as every 2 meters on both the
sides on passenger seating area. For seats reserved for ladies there
ther shall be a
dedicated panic button for each row.

It shall be permissible to have a single emergency button for two successive


ladies row on both sides of the vehicle provided each lady passenger in
either row are able to reach and operate the emergency bu
button.
tton.

Test agency to verify this on vehicle level approval.

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5.4 Power Supply

The vehicle traccking device will be installed on vehicles in whicch the power
supply voltage from vehicle battery is widely varying (12V, 24V etc.) and
also the powerr supply is not as stable as that in case of fixe
ed locations,
especially during
ring engine start-up and braking when the voltage
vol can fall
to as low as 9V.
V. Typically electronic devices are very sensitive
ive to power
surges and spikes, and equipment may fail if they do not receive stable
power supply. The devices will need to have a resilient power
pow supply
unit that can withstand such fluctuations and the devices also
lso need to
have power backup so that they continue to function
on for some
duration when the vehicle battery is not functional or is disconnected
d
from the devicees.

Vehicle powerr int


interface shall have

• One common
on ground linked to vehicle chassis

• One perman nent power Supply (12/24V) connected to the vehicle


batteryy (+Vbat)

• One non-perm rmanent power line (12/24V) connected to the battery


after ignition. (IGN)

5.4.1 Electrical Wiringg

The wiring harn


rness used in the device shall be tested for flam
mmability as
per IS 2465.

6.0 FUNCTIONAL, P
PERFORMANCE, DURABILITY, ENVIRONMENTAL
ENTAL AND PROTOCOL
TESTS

6.1 Vehicle Level Fun


unctional Tests

Following functtionalities for each of the systems shall be demonstr


monstrated at
the vehicle, in ccase system is provided by the vehicle OEM.

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6.1.1 Vehicle Location
ion Tracking With Emergency Button

6.1.1.1 Vehicle OEM shall only provide/ installed devices approved under
component leveel testing.

6.1.1.2 System transm


nsmits PVT information to Backend Control Centre (2
different IPs) aat user configurable frequency (minimum 5 seconds) via
GSM/Cellular.

6.1.1.3 System to comm


municate to control centre on the occurrence of the alerts
captured in Com
ommunication Protocol of Section 4.

6.1.2 Emergency Requ


quest

Emergency requ
quest function - When the emergency buttons (aas applicable)
placed anywhere
re in the vehicle is pressed by any passenger / crew, make
sure that the eme
mergency request message is send/received at
a the control
centre.

6.2 Component Leveel Functional Tests

Following functtionalities for each of the systems shall be demonstr


monstrated. At
the choice of the manufacturer, these functionalities can
ca also be
alternately demonstr
monstrated at the vehicle level and shall be dee
eemed to be
complied with aat component level as well.

6.2.1 Vehicle Location


ion Tracking

6.2.1.1 Standard connector provided for Power and other signals as per clause no 5.1

6.2.1.2 Configuration of device as per the standard format mentioned in Section 4. Local
configuration
on upload sh
shall be verified. Configuration upload frrom control center
shall be verified
d.

6.2.1.3 Vehicle Location


on d
data transmission to Backend Control Center.

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6.2.1.4 Backend Control Centre shall be able to check the version of firmware
loaded on the ssystem.

6.2.1.5 Updating of the firmware of the system from Backend Control Centre
C only.

6.3 Device Level Fun


unctional, Performance & Durability Tests

The tests to be p
performed for device level approvals are as listed
l below.
This
is functionality check will be performed after each test as
acceptance crite
riteria –

Tested systems shall satisfy general functional requirements


ments at all the
specified rangess duri
during the test and after the test.

Following to be cchecked after testing:

i) Tracking function
onality shall be checked via Backend Control Ce
entre for the
VLT system (Funcctional Test number 1 as per “Table 6A Function
onal Testing”.

6.3.1 Functional Testi


sting

Functional Test
sting as described in the Table 6A below sh
hall be done
with the acceptan
ptance criteria in Table 6A after completion
on of all the
Performance & Durability Tests as listed in Table 6B.

Test certification / self confirmation with documentary proof required.

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Ta
Table 6A:

Functional
tional Testing

Sl. No Test Test Procedure

1 Tracking The test shall be conducted on VTL to de etermine the


propoper functioning of VLT with Emergency Buttton by testing
Functionality
itss connectivity to Backend Control Centre ntre (Government
(
Test authori
uthorized server).
Pro
rocedure: The VLT with Emergency Button on shall be
connected to vehicle battery to switch it on.. The VLT with
Emergency Button shall be tested for the conn onnectivity to
servrver and its capability to send two location
on messages.
mess
2 Location This test shall be conducted on VLT with Emergency
But
utton.
Accuracy Test

The rreceiver is placed into a cold start state – usually by a


com
ommand sent to the receiver through a test connection
c –
and
nd then a fairly strong navigation signal sim
mulating in L
and/or
nd/or S band is sent. The time it takes forr the receiver
re to
deetermine its first good location fix is recorded. Test is done
m
many times (>15 times) over many conditions
ions and the
re
results are averaged.

Acceptance Criteria: 2.5 m CEP or 6 m 2DRMS


A

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3 Acquisition This test shall be conducted on VLT with Emergency
Eme
Sensitivity But
utton.

Test Prrocedure: Set the simulator to output navigation


vigation signal
si
simulating L and/or S band to a particular locaation with a
veery level so that the tracking is not possible.
ble. Gradually
inc
increase the signal level that allows the receiver
r to
succ
successfully perform a cold start TTFF. The mini
nimum signal
lev
level that allows acquisition is referred as to the
he acquisition
sensi
sensitivity.

Acceptance Criteria: The acquisition sensitivity shall be


minimum ((-) 145 dBm with GNSS/ (-)) 140 dBm with IRNSS
(NAVIC as applicable).
4 Tracking This test shall be conducted on VLT.
Sensitivity Test
ocedure: The device under this test is locke
Pro ed on to the
sim
mulator's output frequency (navigation signal simulating L
and/
and/or S band) and the simulator powerr output is lowered
unt
until the lock is lost. Multiple repetition
on of the test with
dif
ifferent satellite geometries ensures that an
a accurate
aveerage measure is recorded.

Acceptance Criteria: The tracking sensitivity shall be equal


A
to or better than (-) 160 dBm with GNSS/ (-)) 153 dBm with
IRNSS (NAVIC as applicable).

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5 Cold-Start The device in this test is placed into a cold
old start
sta state. The
Time to time
me it takes for the device to determine its first good
First Fix loc
location fix is recorded. The cold start test is performed
p
(TTFF) Test
seeveral times and the results are averaged.

Acceptance Criteria: The cold start TTFF shall be less than


A
120 seconds at Open Sky condition or (-) 130 dBm.
m.
6 Warm-Start In
n this test the device is started in warm starrt mode and
Time to First time
me taken by device to determine the first vaalid location

Fix Test fix


ix is recorded. This is done several times and
nd results are
avveraged.

cceptance Criteria: The warm start TTFF shall be less than 60


Acce
seeconds at Open Sky condition or (-) 130 dBm.

7 Hot-Start Time In
n this test the device is started in Hot starrt mode and
to First Fix time
me taken by device to determine the first valid
d location
loc fix
Test is recorded. This test is performed several times and
results are averaged.

Acceptance Criteria: The hot start TTFF shall be less than


A
10 sseconds.

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8 Embedded This test is to check the suitability of the embedded
SIM/UICC
Test SIIM/UICC and communication module. The test shall be
condu
onducted to determine the effectiveness and operation
o of
the Cellular modu
module with OTA network switchingg capabilities
on demand as well as automatically in real-time.
me. The test
consist
onsist of two type of testing as below:

1. The device would be tested to perform as per the


protocol using an embedded SIM/UICC.

2. The Cellular module & embedded SIM/UICC, shall


support:

• SMS, Data (Cellular, TCP/IP) and


• switching capabilities (On demand as well as
Automatic Switching on real-time basis)

Acceptance Criteria: In the testing, vend


vendors
ors has to
demonstrate the embedded SIM/UICC based tracking and
multiple network OTA switching capabilities (On demand as
well as Automatic switching on real
real-time
time basis) for effective
network management and transmission
9 Functional VLT device shall be operated for 96 hours with external
Endurance
Test power supply and internal battery connected to device. PVT
data monitoring will be done for complete duration of test
with data frequency defined after IGN switch ON mode. VLT
device shall function succes
successfully
sfully during and after test.

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10 On Vehicle VLT devices will be mounted on any target vehicle
Dynamic
Location Test connected with vehicle battery. Target vehicle with VLT
devices will be run for 20 km on pre
pre-defined
defined track/route to
verify dynamic location test. VLT device PVT data shall be
within ++-6.0
6.0 meter for more than 90% of the fixed location
data.

6.3.2 Performance & Durability Test

The Performancce & Durability Test is listed in Table 6B.


Table 6B: Performance &
Durabillity Test

Sl. No Test Test Procedure


1 Shock Test Shock test is performed to provide a degree of
confidence that the device can physically and functionally
fun
withstand the relatively infrequent, non-repettitive shocks
encountered in transportation environments.
ts. This test
provides an assessment of the effect of the shocks
shoc on the
performance of the device. The test shall be performed
as per IS 9000-part 7 – 2006. Severity Level = 15g,
1 Impact
duration = 11ms, Impact Type = Half sine, Total
Tot number
of impact = 9 (3 on each axis)

Acceptance Criteria: Device after the shock test shall be


required to meet the provisions
ons of Functional Test
Number 1 as listed in Table 6A.

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2 Vibration Test This test is performed to check that the device
d the
device can physically and functionallyy withstand the
vibration exposures in the life cycle typically en
ncountered
in a vehicular environment. The test shall be performed
as per IS 9000-part 8 – 1981. The test specime
en mounted
on a suitable support shall be rigidly fixed on a suitable
vibrating machine constructed to produ
oduce simple
harmonic function (total amplitude of 1.5 mm
m) and shall
be subjected to vibration through a frequenccy range of
10-55-10 Hz in a sweep period of 1 min with cont
ontinuously
varying frequencies. The vibration shall be applied for
not less than 1 h in the directions of each of the 3 major
axes of the light.

Acceptance Criteria: During and after the testt the device


shall be required to meet the provisions of Fun
unctional Test
Number 1 as listed in Table 6A.

3 Ingress The vehicle tracking devices must be able to work in


dusty environment that are typically encounte ered by the
Protection (IP)
public transport vehicles where these would be installed. IP
rating (IS/ IEC 60529 - 2001) is used for spec ecifying the
environmental protection characteristics of the tracking
device. The device will be tested for dust and water ingress
according to IP 65/IP54 rating.

Acceptance Criteria: The device shall be requirred to meet


the provisions of Functional Test Number 1 as lissted in Table
6A.

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4 Battery Battery backup is the amount of time that the device
battery can support sending the data ta without being
Backup Test
connected to the power source. This test will be
performed by disconnecting the input charging
ing voltage
vol to
the device. On disconnecting the external supply,
supp battery
would use its charge capacity to send daata through
Cellular. Time duration between extern nal power
disconnect to the last data packet time denotes the
battery backup time.

AAcceptance Criteria: Device shall be able


ble to work
wo in
aactive mode for a period of 4 hours or more e at the
ppolling/ transmission rate of 60 sec

5 Reverse The device to be tested shall be connected to a reversed


r
voltage of 14 V for 12 V systems and 27 V for 24 V
Polarity systems for 2 min after connecting the system
stem to the
Protection suitable circuit.
without Fuse Acceptance Criteria: After test; the device
vice shall be
required to meet the provisions of Functtional Test
Number 1 as listed in Table 6A.

6 Wiring Flammability Test: The wiring harness used in the device


shall be tested for flammability as per IS 2465.
Harness -
Flammability
Test
7 Wiring Harness As per AIS 028 or DIN72551 or ISO 6722
-Electrical
Properties
8 Free Fall IS 9000 (Part VII/Sec 4) Free fall at 500 mm.
Acceptance Criteria: After test the device
vice shall be
required to meet the provisions of Functtional Test
Number 1 as listed in Table A

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9 Performance During testing, VLT with Emergency button
on shall be kept
inside test chamber in power ON condition.
Parametric
(System shall be stabilized for minimum
um 5 min
m at each
Test condition.

At each test point the system will be powerred on and


(Nine points, shut down 5 times with a duration of
tri
temperature/t 1 min ON and 1 min OFF time)
ri voltage)
Following are the various voltages &

temperature

24V System 12V System

18V, -25°C 9V, -25°C


18V, +80°C 9V, +80°C
18V, Room 9V, Room

TTemperature
27V, -25°C 13.5V, -25°C

27V, +80°C 13.5V, +80°C


27V, Room 13.5 V, Room

TTemperature

32V, -25°C 16V, -25°C


32V, +80°C 16V, +80°C

32V, Room 16V, Room

Acceptance Criteria: The device shall be requir


quired to meet
the provisions of Functional Test Number 1 as listed in
Table A for each value of the temperature and
nd voltage.
vol

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10 Insulation Test shall be conducted as per ISO 16750-
Resistance 2:2010 after damp heat test mentioned in
point 3 of the Section 6.4.
Test System/components shall remain 0.5 h at RT
after the damp heat test.

Test shall be conducted With a voltage of

500 V DC. Acceptance Criteria: Insulation

Resistance shall be > 1 MΩ.

No arcing or puncturing of insulation


allowed shall be observed
11 Load Dump VLT shall be tested for this.

Test Pulse 5a For 12 V System:

A Voltage spike of 65V, 4 Ohms 200ms pulse-


5a as per standard ISO 7637-2: 2004

For 24 V System:

A Voltage spike of 123V, 8 Ohms 200ms


pulse-5a as per standard ISO 7637-2: 2004.

Acceptance Criteria: Device shall meet


functional class A as per ISO 7637-2: 2004.
After test, the device shall be required to
meet the provisions of Functional Test
Number 1 as listed in Table 6A.

6.3.3 Device Level Envvironmental Tests

The environmen
ntal tests to be performed for device level appro
pprovals are as
listed in Table 6C.

Following to be checked after testing:

i) Tracking funcctionality shall be checked via Backend Control Centre for the
VLT with Emeergency Button.

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Table 6C:
Device Level Environmental Test
Sl. Test Procedure
No Teest
1 Dry Heatt / High The high temperature test is used to
evaluate effects of high temmperature
Temperature
ture Test conditions on safety, integritty, and
performance of the device. The te est shall be
carried out in accordance with Indian n Standard
IS: 9000 (Part 3/Sec 5) the device e shall be
subjected to temperature of 70 ± 2°C for
16 h in high temperature. Test with ith device
d in
working condition. The recovery period od shall be
2 h.
Acceptance Criteria: Device during and after
the high temperature test the devicce shall be
required to meet the provisions of Functional
F
Test Number 1 as listed in Table 6A.
2 Cold Testt The test shall be carried out in accord
ordance with
IS 9000 (Part 2/Sec 4 - 1977). The T device
under test shall be subjected to te emperature
of –10 ± 2°C for 2 h with device e in working
condition. The recovery period shall be
b 2 h.
Acceptance Criteria: Device during
ng and after
the cold test, the device shall be required
to meet the provisions of Functio tional Test
Number 1 as listed in Table 6A.

3 Damp Heeat Test The device under test shall be tested d according
to IS 9000 (Part 5/Sec 2 - 1981). The T test is
carried out at +25° to +55° C, Humidi
umidity 95%. Six
cycles (each test cycle of 24 h) shall be run with
device in off condition. Functional tesst shall be
carried out with power in ‘On condi ondition’ at
start of 2nd, 4th and 6th cycle.

Acceptance Criteria: Device during


ng and after
the test the device shall be require
ed to meet
the provisions of Functional Test Number 1
as listed in Table 6A.

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4 Temperature
ture Temperature shock test is carrie ed out to
determine if the device can withstaand sudden
Shock
changes in the temperature of the surround
urrounding
atmosphere without experiencing ing physical
damage or deterioration in performa mance. The
device shall be tested as per IS 9000 (Part
14/Sec 2) – 1978. Exposure time
me at temperature
extremes -10°C and 70°C would ould be 3
hours/cycle and number of cycless would be
two.

Acceptance Criteria: Device afterr the test the


device shall be required to meett the provisions
of Functional Test Number 1 as listeed in Table
6A
6 Salt Spraay Test The salt spray test is conducted to check
corrosion resistance of device. The device shall
be tested according to Clause 4.8 of IS 10250
for 96 h.

Acceptance Criteria: The device shall be


required to meet the provisions of Functional
Test Number 1 as listed in Table 6A.
7 High Volt
oltage The test is conducted to ensure se ervice life
requirements & functionality. The devvice under
Test test shall be operated for 60 minutes at 18 V for
12 V systems & 36 V for 24 V system ms. This
test is as per ISO 16750-2:2010
Acceptance Criteria: Device during and
a after
the test the device shall be required to meet
the provisions of Functional Test Number
N 1
as listed in Table 6A.

6.3.4 Protocol Testing

Protocol Testing as explained in section 4 must be tested at the time of POC.


PO

This set of testi


sting needs to be done for all cases namely vehicle level
testing and com
mponent (Device) level testing.

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Protocol is a sett of rules to be followed by the device while sendi
nding data to
the Backend Control Centre. The protocol comprises data update rate,
number of fields,
lds, start character, end character, alert type etc. Protocol
testing involvees checking the compliance of data sets rece
ceived by the
Backend Control Centre against the protocol both with re
espect to the
data fields as w
well the format. It is expected that the data coming to a
central server shall be exactly as required under the protocol.
otocol. Table
below (Tablee 6D) mentions the validation process for the protocol
p
communication.
on.

Table 6D:

FieldProtocol Testing
Description Parameters
Validation Process
Field Description
Start Character $
Header The header of the packet/ identifier
Vendor ID Vendor identification header
Firmware Version
rsion Version details of the Firmware used in

EX.1.0.0
Packet Type Specify the packet type –
NR = Normal
EA = Emergency Alert
TA = Tamper Alert (Optional)
HP = Health Packet
IN = Ignition On
IF = Ignition Off
BD = Vehicle Battery Disconnect
BR = Vehicle Battery Reconnect
BL = Internal Battery Low
HB = Harsh Braking
HA = Harsh Acceleration
RT = Rash Turning
Packet Status L=Live or H= History
IMEI Identified of the sending unit. 15 digit
it standard
unique IMEI no.

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Vehicle Reg.. No Mapped vehicle registration number
GPS Fix 1 = GPS fix OR 0 = GPS invalid
Date Date value as per GPS date
te time

(DDMMYYYY)
Time Time value as per GPS date time in UTC

format (hhmmss)
Latitude Latitude value in decimal degree
es (with

minimum 6 decimal places)


Latitude Dir. Latitude Direction. Example N=North,
th, S= South

Longitude Longitude value in decimal degree


ees (with
minimum 6 decimal places)

Longitude Dir. Longitude Direction. Example E=East,


st, W= West
Speed Speed of Vehicle as Calculated by GPS module
in VLT.(in km/hr)

Heading Course over ground in degrees


No. of Satellites
tes Number of satellites available for fix
Altitude Altitude of the device in meters
PDOP Positional dilution of precision
HDOP Horizontal dilution of precision
Network Operaator Name of Network Operator.

Name
Ignition 1= Ign On , 0 = Ign Off
Main Power Staatus 0 = Vehicle Battery Disconnected, 1= Vehicle
V
Battery Reconnected
Main Input Volta
tage Indicator showing source voltage in Volts.
Vol
Internal Battery Indicator for Level of battery charge rem
maining
Voltage
Emergency Status
tus 1= On , 0 = Off
Tamperr Alert C = Cover Closed , O = Cover Open
GSM Signal Stren
ngth Value Ranging from 0 – 31
MCC Mobile Country Code

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MNC Mobile Network Code
LAC Location Area Code
Cell ID GSM Cell ID
NMR (Neighbori
hboring Neighboring 4 cell ID along with their LA
AC and
Cell ID) signal strength
Digital Input Stattus 4 external digital input status (Status of Input 1 to
Input 3 (0=Off; 1=On))
Digital Output Sttatus 2 external digital output status (0=Off;; 1=On)
1=
Frame Number Sequence Number of the messages (000001
( to

999999)
Checksum Insures No error in transmission (option
nal)
End Character Indicated End of the frame

Alert ID 02 Character

The following test


st would be performed along with the protocol
otocol testing of the
device:
a) Memory Storage
age
The device
vice shall support 40000 or more positional logs/pa
s/packets. This is
a functionall test and the device will be simulated to be in non – Cellular
coverage aarea and the logs will be maintained. The capacity of
logging will be checked by monitoring the logs on the devic
vice.

b) Messages
ssages & Alerts from Devices

Table below
low (Table 6E) contains the listing of alerts that need to
come from the tracking devices. These alerts are applica
cable for both
live packets
ts as well as the history packets.

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Table 6E: Messages & Alerts
Alert Me
Message & Alerts Remarks

ID
1. Locattion Update Default message com
oming from

each device
2. Locattion Update (history) Would be sent, if Cellular is not

available at the time


me of
sending the message
Table 6F:
Message Format
Start Character $ 1 Byte

Packet Header EPB, The unique identifier for all Character,


r, 3 bytes
b
messages from VLT
Packet Type Message Types supported. Character,
r, 3 bytes
b
Emergency Message (EMR) or

Stop Message (SEM)


IMEI Number Unique ID of the Vehicle (IMEI Character,15
r,15 bytes
b
Number)
Packet Status NM – Normal Packet, SP – Character,
r, 2 bytes
b
Stored Packet
Date Date and time of the location Character,14
r,14 bytes
obtained from the location data in
DDMMYYYY hhmmss format
GPS Validity A – Valid, V – Invalid Characte
er, 1 byte
Latitude Latitude in decimal degrees - Double,, 12 bytes

dd.mmmmmm format
Latitude Characte
er, 1 byte
N – North, S – South
Direction
Longitude Longitude in decimal degrees - Double,, 12 bytes

dd.mmmmmm format

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Longitude Characte
er, 1 byte
E – East W – West
Direction
Altitude Altitude in meters (above sea Double,, 12 bytes
level)
Speed Speed of Vehicle as Calculated by Float, 6 bytes
b
GPS module in VLT. (in km/hrs.)

Distance calculated from Float, 6 bytes


b
Distance
previous GPS data
G - Fine GPS Characte
er, 1 byte
Provider N – Coarse GPS or data from the
network
Vehicle Registration Number of the Characte
er, 16

RegnNo Vehicle bytes


Reply Number The mobile number to which 0
Test response need to be sent.
(Emergency Mobile No. as
specified by
MHA/MoRTH/States.)

End Character * 1 Byte


Check sum Ensure no error in transmission 8 byte

7.0 DEVICE TO BAC


CKEND COMMUNICATION MECHANISM
The VLT device would transmit data to the Backend Control Centre using
Cellular wireless connectivity (with SMS fall back) as per the protocol
provided in resp
pective sections (Sub-section 6.3.4). The data
ta from
f the
devices would tr
travel over the wireless telecom service provider
ovider network
and finally get d
delivered at the Backend Control Centre. Since
ince the permit
holders/Device supplie
suppliers would require to have a valid communic
unication plan
on SIM/UICC cards
rds on the devices and would avail services from
f multiple
telecom service providers, the data would be transmitted to the Backend
Control Centre using the networks of multiple telecom service prroviders.

Goa Electronics Limited Page 73


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
A suitable control
ontrol mechanism would be established for the data
d transfer
from VLT to Backeend Control Centre, as only the authorized devic
vices should be
able to transfer d
data to the Backend Control Centre and a mechanism
me for
authenticating
ng the d
devices/embedded SIM/UICC shall also
lso be put into place.
p

The following mand


mandatory provisions will have to be made in the Backend

Control Centre:

1. Registration aand activation of the device(s) fitted on the vehicle,


including the details of vehicle registration number, enggine number,
chassis numberr, vehicle make and model, device make and
nd model, and
telecom servicee provider’s name.

2. Re-registration/r
on/re-activation of the device(s) fitted on the ve
ehicle in case
of any change in devi
device or telecom service provider, etc.

3. Regular health
h check of the device(s) fitted on the vehicle
e, as per the
parameters and
nd frequency defined in Sub-section 3.1.4.

4. Administration/con
on/configuration of devices for any chan
nges in the
parameters ass d
decided by the respective state from time to time.
me.

5. Notification of alerts in case of press of an Alert Button fitted on the


vehicle, in the proto
protocol defined in Section 4.

6. Notification of alerts in case of defined deviations by vehicle


hicle such as
over-speeding, deviation from defined route/geographic area,
a time of
operation, etc.

7. Location tracki
king of the vehicle including real-time as we
ell as history
tracking for up to last 90 days.

8. Notification to the permit-holder through SMS in case any device(s)

stops functionin
oning/sending data to the Backend Control Centre.
ntre.
Goa Electronics Limited Page 74
RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
9. Reports of the vehicles with devices not working/sending data beyond
defined
d number of days (1 day, 3 days, 7 days and 30 days).

10. Ensure that the security and privacy of the data is maintained
maintain in
accordancee with applicable laws/guidelines of various government
authorities.

Goa Electronics Limited Page 75


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
ANNEXURE “D1”

INFORMATION
N TO BE SUBMITTED FOR TYPE APPROVAL

1.0 VLT SYSTEM DETAIILS


a. Make
b. Type
c. Model No.
d. Part No.
e. Installation layout: Attach drawing showing location in vehicle.

2.0 N TR
VEHICLE LOCATION TRACKING AND EMERGENCY BUTTONS
a. Make
b. Model No.
c. Part No.
d. Connector used
e. Connector usedd ffor antennas
e.1.
.1. Main GSM antenna
e.2. GPS antenna
ntenna

3.0 SYSTEM SOFTWARE


a. Make
b. Version
c. Operating System Details with Version

4.0 COMMUNICATION PROTOCOL USED


a. Vehicle to Center
o VLT to Control Center
o Command Set for Configurations
5.0 DESCRIPTION
CRIPTION OF DEVICE
6.0 DRAWINGS
6.1 Device/System
/System Drawing.
6.2 Vehicle installation Drawing.

7.0 INSTRUCTIONS
NS M
MANUAL

Goa Electronics Limited Page 76


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
ANNEXURE “D2”

CRITERIA
ERIA FOR EXTENSION OF TYPE APPROVAL

B1.0 In case of followi


following changes, Functional, Performance, Durability
Du and
Environmental Teests w h i c h are necessary for establishing comp
ompliance are
listed below

Changess in System Tests to be conducte


ed
B1.1 Change in Make,, Model, Type, Applicable tests as per Section
on 6 and
accompanied with or without a
Part No of Vehiclee Location Functional verification at system
stem
Tracking (VLT) and
nd Vehicle Health integration level or compone ent level
Monitoring. as applicable.

B1.2 Change in onboard


rd llayout of ITS Verification at system integra
ration
component or comp
omplete system level along with target vehicle
hicle
B1.3 Change in softwarre of ITS System Functional verification at system
stem
integration level.

B.1.4 Change in wiring h


harness and Connector requirements specified
spe in
this standard.
Connectors

Goa Electronics Limited Page 77


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
ANNEXURE “D3”

PHYSICALL INT
INTERFACES (CONNECTORS) FOR POWER AND
D I/Os

The below section


on is for n
new vehicles and not for the retro-fitment
fitment of ITS
systems on in-use veehicles.

Device/System side connector/s shall be as per the equipment manufacturer


manu by
in case of retro fitment
ment in aftermarket.

Provisions for Pow


ower connectors and Power supply to be made by
Manufacturers in ca
case of OE fitment & Dealer / Permit holder in case of retro
fitment of systems
stems ou
outside vehicle manufacturer facility.

These requirements
ments do not apply to integrated systems with vehicle
v where
integration is done b
by vehicle manufacturer and /or System Integrator.
tor.

1.0 Vehicle Side Connectors


tors

The vehicles shall be equipped with connectors with appropriate fuse


protection for interfaacing systems implements the functions

Power for physical ssystems are supplied by vehicle battery which supplies power
pow
to all electrical system
tem in the vehicle.

When the engine is running, the vehicle battery is in charge and


nd the systems
shall consume
onsume norm
normal power needs. But when the engine is turned
turn off, the
power consumption
on by systems shall be limited by means of sleep
sle modes or
auto shut off.

Considering the pow


power requirements for equipment packages, the systems are
grouped as

Goa Electronics Limited Page 78


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
ITS System
Classification Max Power Typical Systems / Packages
P
Low Power Systems Up to 120 W VLT with Emergency Button

The power interface shall have

• One common GROUN


OUND linked to vehicle chassis - GND

power line (12/24V) linked to the battery after Maanual Switch – B+


• One permanent po

• One non-permaneent power line (12/24V) linked to the battery


ry after Main

Switch – SW+

1.1 Minimum Connector Requirements

The minimum connecctor requirements are formulated as following.

Sl. Recommended d Applicable


No. Electrical Max ITS Requirement Reco
ommended
Provisions Systems
1. Low Power Power
Up to Telematics Co
Monnector
B+, SW+, GND/ OEM to protect

System 1 120 W Device/VLT Or ISO 15170-B1-


15170
(Mandatory System with
Suitable to the 3.1-SSn/K1
Provision) Emergency
device.
Button Socke et (Female)
Connector/or
Conn
equivalent)

The OEM may provide


ide optional auxiliary connectors of their choice for
or meeting

other functional requ


uirements.

2.0 Device/System conn


nnectors
Device/System side connector/s shall be pre-agreed with equipment
manufacturer by

1. Vehicle OEM in the case of OE fitment of the systems

Goa Electronics Limited Page 79


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
2. Permit holder or Dealer in case of retro fitment of systems outside
outs vehicle
manufacturer fac
acility

NOTE: THE ABOVE IS A MINIMUM SET OF SPECIFICATIONS AS PER AIS STANDARDS PUBLISHED
FOR INTELLIGENT TRANSPORTATION SYSTEM AS RECOMMENDED IN THE RULE 125-H.
125 BASED
ON THE DETAILED DISCUSSION WITH THE BIDDERS THE D
DOT/GEL
OT/GEL RESERVES THE RIGHT TO
AMEND
END THE SAID SPECIFICATIONS [INCLUDING PROVISION LIKE INTEGRATING WITH A CCTV
CAMERA] IN ORDER TO GET THE BEST SUITABLE, FEASIBLE AND VIABLE DEVICE FOR THE
PREVAILING CONDITIONS IN THE STATE.

Goa Electronics Limited Page 80


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
ANNEXURE “E”

Scope of Work of Bidder

i. Pre Requisites, Stamping and Checks before delivery of device


ii. Supply, Installation and Commissioning of “The Device”
iii. Install a device health checking and monitoring tool
iv. Install Embedded SIM with 1 year data service
v. Warranty and Maintenance of “The Device”
vi. Transfer data to CTRS web application
vii. Set up and operate the service centers
viii. Set up and operate the call centers
ix. Supply/Sale of Paper Rolls for Printer
x. Submit solution architecture and complete technical details in format suggested by
DOT/GEL

The detailed scope of work is mentioned below:

i. Pre Requisites, Stamping and Checks before delivery of Device


a) Software to be pre loaded
The relevant software tools required, for the operations of the Digital Fare Meter should
be pre loaded before the delivery of the meter. The pre
pre-loaded software/firmware
software should
be original and should be licensed in the name of the user. DOT will not be liable or
responsible for any disputes arising out of Intellectual Property Rights.

b) Pre-dispatch Inspection
Pre-dispatch
dispatch verification and stamping will be carried out by the
e Department of Legal
Metrology of the respective states or where the passenger vehicle meters are
manufactured or state of Goa
Goa.. The necessary stamping fees will be borne by the
successful vendor at the time of verification at the concerned state Legal Metrology
Department. The copy of the certificate of verification must be produced at the time of

Goa Electronics Limited Page 81


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
supply and installation of the meters in the passenger vehicles, failing which the vehicle
meters will not be accepted.

c) Specification Test
• Specification of conformity should be tested for the ordered items as per Technical
Specifications given in the document at ANNEXURE B.
• Vendor should submit test report and warranty certificate.
• Vendor can offer a better specification than the one specified and the same will be
accepted provided the testing agency has given the compliance certificate on the
model.
d) Pre dispatch Acceptance
• 100% Physical Verification will be done by the Department of Legal Metrology of
the meter by the concerned manufacturing states / the state of Goa.
Goa
• 100% Compliance on all the integrated Device fitted in passenger TAXI has to be
done.
• The device should give the same performance results as given during the compliance
evaluation test conducted earlier by a certified agency.
• The items which are accepted after testing, should be sealed inside the carton box
under the joint signatures of the representative(s) of the Department of Legal
Metrology at the respective States
States/ state of Goa and vendor’s representative and
then sent along with the packing list giving serial numbers and part numbers of all
possible items and original copy of the certificate of inspection to the specific
location.

ii. Supply, Installation and Commissioning of “The Device”

a) The vendor will be responsible for assem


assembling,
bling, wiring, installations and cabling of “The
Device” in Passenger TAXI and shall maintain the same at his own cost during the time
period. The vendor will test the device thoroughly and accomplish all adjustments
necessary for successful and continuous operation of “The Device” in Passenger TAXI.

Goa Electronics Limited Page 82


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
b) The Successful vendor at his own cost will identify the space and get approval from DOT
for the “Installation
allation and Service Center” of Electronic Digital Fare meter in all 12 RTO
jurisdictions located across the state of Goa. The vendor will establish the office in each
RTO jurisdiction area and the passenger TAXI registered in the respective RTOs, will be
instructed to bring in the vehicles on a daily basis and after verification by the officials of
State Legal Metrology Dept, Goa and inspection by Transport department, the meters will
be fitted in the vehicles and then integration with the CTRS will be car
carried
ried out.
An acknowledgement receipt using GPRS/ GPS will be generated by the CTRS application
as a token of successful integration of Digital Fare Meters device fitted inside a passenger
vehicle. After signing by the officials of the State Legal Metrology Department, the receipt
will be handed over to vehicle owners for record purposes.
c) A personal computer, printer with broadband connectivity shall be installed at the place
of installation along with the manpower where the passenger vehicles are going to be
fitted with Electronic Digital Fare Meter, for the purpose of registering the meters and
passenger vehicle details with the CTRS web application.
d) After successful Installation, commissioning and handing over the device to owner of the
passenger vehicles,, the Successful Bidder must obtain signed installation certificate in the
specified format along with the test results on the installed items, from the officials of
State Legal Metrological Department and also signed installation certificate from the
owner of the vehicle.
e) The vendor shall send the installation status report in the format prescribed, as required
by DOT/GEL for each vehicle.
f) In the rare event of non
non-acceptance
acceptance of delivered items by the vehicle owner/ DOT, the
vendor should immediately report to DOT/GEL for suitable directions.
g) The device should be embedded with GPS Tracker to track and determine the precise
location and the movement of the vehicle. Receipt printer will print the passenger vehicle
fare based on distance calculated by GPS Track
Tracker
er and Panic Button to alert in case of
emergency.
h) Display Terminals and buttons should support following functionalities,

Goa Electronics Limited Page 83


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
• Trip Start: Mandatory and should be integrated with meter start.
• Trip End: Mandatory and should be integrated with the end of metering.
meterin
• Status query button: On click should display operational status of GPS, GPRS, Printer
and Meter.
• Panic Button: To trigger the panic alert message.
• Waiting : Visual Display
• PANIC mode to be displayed in case the vehicle is in panic mode.
i) In case the vehicle
cle is in panic mode, the system shall have a provision to send the alert
message to the control centre at the same time the device should have facility to
integrate with speakers to raise an alarm siren/buzzer/hooter
/buzzer/hooter on press of panic button
and should bee such that it should attract the attention from local crowd, security, police
or emergency services so that the passenger is provided with the safety services on the
spot / in emergency situation.

iii. Install a device health checking and monitoring tool


Device
evice should send the status and the working condition of the device on periodic
basis to the CTRS web application. The device shall send the status of health
parameters at configurable intervals by default once in an hour and this threshold
value shall also
so be configurable over the air (OTA). Health parameters are to be
fetched on demand via command as listed in ANNEXURE –B.
The tool should be monitor and share parameters or data on the following additional
parameters:
• Non functioning of the device or tempering or alterations will be reported.
• Monitoring the health of SIM connectivity.

iv. Install Embedded SIM with 1 year data service


The successful vendor should have a tie up with reputed mobile service providers
(registered with TRAI) to procure and supply the GPS/GPRS SIM/UICC with one year data
service. At the end of one year, GOG/GEL reserves the right to call for an RFP from the

Goa Electronics Limited Page 84


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
MSP's
SP's to identify the best rates for the data services in the market prevailing at that time
and have a good network coverage within the state of Goa so that the data sent by all
“The Device” is received and recorded in the CTRS
CTRS.

v. Warranty and Maintenance of “The Device” (AMC)

a) “The Device” supplied shall come under free warranty for a period of 1 year. Thereafter
the vendor would get into an AMC with the vehicle owner directly. However, it is the
responsibility of the vendor to ensure continuous data fe
feed
ed as required by the CTRS as
mentioned in the document and amended by the GOG / GEL from time to time is sent
from the device to the CTRS application for the complete lifetime of the product (min. 5
years).

b) “The Device” should be supplied at the destination free from breakages, malfunctions,
breakdowns or manufacturing defects. If any of the items, are found defective due to
manufacturing defect or design fault or transit damage occurred at the time of supply,
within one month from the date of ins
installation,
tallation, the Device KIT in full should be replaced/
replaced
repaired.
c) “The Device” should be covered with a replacement/repair warranty of 12 months from
the date of signing of installation report of the ordered items. The successful vendor shall
be liable to replace/repair
/repair the items or other accessories found defective during the
warranty period, at the respective service centers.
d) For the purpose of arriving at the closure of the warranty, it is proposed that all the
meters installed in the respective passenger vehicles within a month, will be treated as
installed and commissioned at the last day of each month and accordingly the warranty
closure date will be arrived at as applicable for 1 year.
e) The warranty for the internal battery covers for a year after which it has to be replaced
when it becomes defective at vehicle owner’s cost, in the concerned service centre, at the
rate finalized through a tender as and when required.

Goa Electronics Limited Page 85


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
f) During the warranty/AMC period the complaints received from the vehicle owner should
be attended within 8 hours
hours.. The vendor shall make replacement of any damaged device
on priority basis. Downtime for the replacement shall not be more than 8 hours.
g) All the complaints should be attended from the nearest “Installation and Service Centers”.
h) Service centre address and contact details shall be mentioned in the warranty card and is
to be provided along with the supply of “The Device” KIT.

vi. Transfer data to CTRS web application


Transfer data to CTRS web application as per the specifications and formats / intervals
given in Annexure B. Web API’s are to be provided in order to share information with the
CTRS web application.
The vendor should strictly ensure that the meter with GPS / GPRS should send the data
format as mentioned in ANNEXURE B. The Successful vendor should co-ordinate with GEL
in order to integrate the system with the CTRS web application.
The vendor shall ensure that the GPRS/SIM device in the “The Device” should work only
with the “The Device” and transfer the data only to the ser
server
ver configured for this purpose.
Vendor is strictly instructed not to share the data with any third party without approval
from GOG. A NDA (Non Disclosure Agreement) will be signed in this regard on
empanelment.

vii. Setting
ting up and operate the “Installation and service centers”

An undertaking letter should be submitted by the successful vendor to establish 12


“Installation and service centers” in each of the RTO jurisdiction areas GOA in order to
ensure that in case of non functioning/ any issues with the devic
device
e immediate assistance is
provided and device is replaced with the downtime of not more than 8 hours.

a) The vendor shall undertake the supply of required spares to the vehicle owners from their
authorized service centers in order to make the meter operationa
operationall for a period of one
year.

Goa Electronics Limited Page 86


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
b) The details of the service centre representatives such as the name and designation,
contact details who will be responsible for carrying out the installation of devices in
passenger vehicles and attending to calls for devices wh
which
ich are under warranty period
must be provided well in advance to DOT and GEL. Also the details of service centre in-
in
charge, higher level in-charge,
charge, who is responsible to oversee the operations of service
centers, person to whom complaints can be made, in case the service provided by any
centre, is not satisfactory, phone, fax, mobil
mobile
e numbers & email address must be provided
well in advance to DOT and GEL
GEL.
c) Service centers should have te
testing equipments deployed for troubleshooting of the
defects of “The Device”.
d) Sufficient Service Engineers should be deployed and the services shall not be prolonged
due to the absence of service engineers.
e) Service centre should function on all days towards the installation of “The Device” to
extend service support.

viii. Setting up and operate the call center


The successful vendor should sset
et up a call centre to register calls received from vehicle
owners reporting the non functioning / issues with the device. The vendor shall record the
list of complaints received and addressed for review and take actions as necessary and
applicable. The vendor
ndor has to operate the call centre through a call centre management
system and ensure each call registered is given a unique number which is tracked until
issue is resolved. The system should also generate a SLA compliance report for call
resolution as perr the SLA. The system will have to be integrated with the GEL call
management system and basic SMS and emails services too.

ix. Supply/Sale of Paper Rolls for Printer

The Successful vendor will supply paper rolls for the first time only along with the meter
and for further requirements, the paper rolls shall be procured by the owner of the
vehicle from the party at the cost finalized, as per the directives of the DOT. The vendor

Goa Electronics Limited Page 87


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
has to maintain sufficient paper rolls at the respecti
respective
ve service centers. The taxi owner, if
he wishes, may purchase the paper roll from outside.

x. Submit solution architecture and complete technical details in format suggested by GEL.
The Vendor should give their complete solution architecture which mentions the following:
a) Detail of “The Device” to be Installed and maintained in passenger vehicles across the state of
Goa.
b) Positioning of “The Device”
Device”.
c) Complete solution architecture and features.
d) Activities which will be monitored by the integrated GPS (Global Positioning System).
e) Layout and design of the complete “The Device” system.
f) Any other technical document as requested by DOT/GEL.

Goa Electronics Limited Page 88


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
ANNEXURE “F”

Scope of Work of GEL

i. Development of CTRS web application


ii. Hosting and Maintenance of the CTRS application
iii. Setting up of call centre
iv. Monitoring of SLA’s
v. Establish and operate a Project Management Unit (PMU)

The detailed scope of work is mentioned below:

i. Development of CTRS web application


A centralized software monitoring system will take feed from every device and respective
software and operate as central control operation software to manage the complete data
as per government requirements.
The major functionalities
es of this software will be as follows:
a) Central Monitoring and Analysis of the complete data.
• This will facilitate reading the feed from every installed device onto the central
server across the OEM’s Software empanelled.
• This will form a basis to track a vehicle in case of any emergency on a single
platform.
Other Control Parameters that will be monitored are as below:
Divergence of Route will be traced.
Intimation regarding over speeding.
Plying on non – permitted areas.
b) Central Monitoring of Device & SIM Health.
• Non functioning of the device or tempering or alterations will be reported.
• Monitoring the health of SIM connectivity & synchronization of data on getting
range.

Goa Electronics Limited Page 89


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
c) Response mechanism for Emergency button that includes linking to the state and the
MHA control room as per the norms specified in the document, the requisite control
signals will be passed to the respective control rooms nominated i.e. the nearest
police station, the police control room and the MHA control room.
d) In case of stage carriag
carriage
e vehicles, it will help in tracking diversion of routes, late plying,
non plying on certain routes, not plying on holidays etc.

ii. Hosting and Maintenance of the application


CTRS web application will be hosted and maintained at SDC by GEL. In this regard, DOT
shall ensure suitable server computer systems (application and database servers) shall be
available at SDC, to record/store all the movements data received from 20,000 passenger
vehicles initially and later to the tune of around 50,000 on a daily basis
basis.. In addition, it will
also help to monitor/track the passenger vehicles from the control centre by the officials
using the CTRS application.
When the passenger vehicles fitted with “The Device” will start its movement from one
place to another, the following important parameters will get recorded on the CTRS
application from the device in passenger vehicles at the predefined frequency intervals.

Vehicle no, IMEI no, Date, time, Latitude, Longit


Longitude,
ude, speed, status of the vehicle, trip
status, panic status, trip start time , trip end time etc.

The CTRS shall be available on 24x7x365 basis for accessibility from the control centre and
by other departments concerned.

GEL will provide support for a p


period
eriod of 5 years from the UAT of the web application.
During this period continuous support and technical consultancy will be provided to
ensure that the project continues functioning smoothly and sustains any procedural
changes that may arise in the Depar
Departmental
tmental Operation. The major tasks that would be
carried out under this handholding support would be as follows:

Goa Electronics Limited Page 90


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
a) Change Requirement Analysis:
GEL would coordinate with the department users to understand any changes/updates
required by the department in the Software. GEL would carry out a complete feasibility
study to understand implications of these changes/updates to the system. No new
forms/functionalities will be added during the support period.
b) Modifications and Enhancements which are required for im
implementation
plementation of the
software:
Based on the change requirement analysis GEL would incorporate the changes/updates in
the existing system to ensure that it meets all the requirements of the department from
time to time during the support period.
c) Generation of new MIS reports:
There are frequent requests from the staff for new format of MIS reports to be submitted
to various authorities and for support in decision making of various operations. These
reports would be developed as per the user requirement.

iii. Setting up of call centre


A call
all centre will be operated by GEL which will cater to two categories of calls:
a) Any citizen grievances towards the non compliance by the vehicle owner.
In case the vehicle owner denies to start “The Device” stating its non functioning or
misbehaves with the passenger, it will be noted and a compliant register will be
maintained towards the vehicle.
b) Any non functioning of the equipment reported by the vehicle owner.
In case of failure of the equipment, GEL will ensure that proper SLA’s are put in place
with the equipment manufacturer and is replaced as per the SLA.

iv. Monitoring of SLA’s


Monitoring of the SLA stringently will be the job of GEL. GEL will monitor all the
th SLA’s as
per the agreement which will be signed and ensure that compliance is done by each and
every bidder empanelled.

Goa Electronics Limited Page 91


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
In case of non adherence to the SLA by the OEM, GEL will submit the detailed report to
the department of transport for the blacklistin
blacklisting of the OEM if needed.

v. Establish and operate a Project Management Unit (PMU)


GEL will setup a PMU to ensure precise planning and management of the project as a
whole. GEL would ensure proper co
co-ordination
ordination between all concerned stake holders to
ensure thee objective of whole system is met as planned. The PMU will also be responsible
for the complete BID process management which will include the EOI and RFP process
management as well.

Goa Electronics Limited Page 92


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
ANNEXURE “G”
Authorization Letter Format
(To be presented by the authorized person at the time of Technical/Commercial Bid Opening in
their Official letterhead)

Ref No:

To,
The Chief Executive Officer,
Goa Electronics Limited,
Mezzanine floor, Block ‘B’,
EDC House, Dr. Dada Vaidya Road,
Panaji, Goa-403001

Dear Madam,

SUB: Authorization Letter for attending the Bid Opening

This has reference to your above for the tender so specified


Mr. /Miss. / Mrs. _________________________________________ is hereby authorized to
attend the bid opening of the above tender on behalf of me / our organization.
The specimen signature is attested

Specimen Signature of Representative

Signature of Authorizing

Name & Designation of Authorizing Authority

Goa Electronics Limited Page 93


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
ANNEXURE “H”
Covering Letter Format
To,
The Chief Executive Officer,
Goa Electronics Limited,
Mezzanine floor, Block ‘B’,
EDC House, Dr. Dada Vaidya Road,
Panaji, Goa-403001

Dear Madam,

Tender Ref: ____________________ Dated: _______________

Having examined he tender document including all Annexure the receipt of which is hereby duly
acknowledged, we, the undersigned, offer to participate in the tender in conformity with the said
tender in accordance with the schedule of rates indicated in the commercial offer made part of
this offer.

If our offer iss accepted, we undertake to work as specified in the offer document within entering
into agreement within two weeks from the date of issue of order.

If our offer is accepted, we undertake to abide by all the rules and regulations as prescribed and
changed from time to time during the tender period.

I/We also undertake that we will not resort to illegality in th work and any illegality found we are
liable for any action of the Department. We also undertake that we will be paying the revenue
share as quoted from time to time.

Default in payment if any out tender may be terminated.

Goa Electronics Limited Page 94


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
We are aware that it is discretionary of the Directorate of Transport and Goa Electronics Limited
for accepting or rejecting the tender. We accept all the instructions, Terms and Conditions in the
tender.

Dated _______________________________

Signature _____________________________
Name of the company with seal / individual

Goa Electronics Limited Page 95


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
ANNEXURE “I”
Sample Submission Form
Date if Submission: ________________

Vendor Name :
Vendor Address :
Tender No :
Sample Submitted on :
Tender Product Sl.No :

SI. No. Item No. in Item Description Make Model SI. No. of the Item
the Tender

VENDOR GEL/DOT/ Certifying Agency

Bidding Company Name Name & Designation of the


Person receives the Sample

------------------------
Signature of the Representative Name & Designation

Name :
Designation : Signature
Contact No :

Goa Electronics Limited Page 96


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
ANNEXURE “J”
Manufacturer’s Letter of Guarantee
To
Chief Executive Officer
Goa Electronics Limited
Mezzanine floor, Block ‘B’,
EDC House, Dr. Dada Vaidya Road,
Panaji, Goa-403001

Sir,

We M/s _______________________________________
_______________________________________hereby
hereby .to undertake to submit a Bid,
and subsequently negotiate and sign the contract with the ___________________________
purchaser against Tender No: for the (Type the description of goods) developed by us. We
hereby extend our full warranty for the goo
goods
ds offered for supply and also later maintenance
support against this tender.

We also undertake to provide timely supplies as per terms of the tender and as agreed mutually
to provide a trouble free and continuous support either directly or through our authorized
au
partners under our supervision during the said support period. We will provide the necessary
support towards the upgradation of any of the software that is necessitated and we will arrange
for the complete replacement of the item(s) with an equiva
equivalent
lent / higher version.

For this tender we authorize M/s. __________________ (Complete address and full contact
details of the partner) to be our service partner. In the event of discontinuation of service by our
partner or any problem arises during provis
provision
ion of supply and services, the entire responsibility to
provide trouble free and continuous supply and services to the end
end-users
users rests with us and we
undertake to provide supply and services directly or through our alternative sales / service
partners.

Goa Electronics Limited Page 97


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI

In case of violation of any of the conditions above, I/We ________________________________


Understand that I/ We are liable to be blacklisted by Government of Goa.

(Sign at for and on behalf of Principa


Principal)

Goa Electronics Limited Page 98


RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
ANNEXURE – K

SPECIFICATIONS OF OVERHEAD DISPLAY BOARD

1) The cover of the roof


roof-light
light shall be made up of polycarbonate or any like
substance. This cover shall be coated with FRLS (Fire Retardant and Low
Smoke) or Teflon from inside to make it resistant to high temperature and fire.

2) The Roof-light
light shall be of the following dimensions:
dimensions:-
TAXI

Minimum Maximum

Length at base 30 cm 36 cm

Breadth at base 10 cm 14 cm

Height 14 cm 16 cm

3) Size of letters/signs: Height of letters displayed on taxi


taxi-top
top should not be
less than 10cm and thickness of the letters should not be less than 1.0cm.

4) The roof light may have display either on the front side only or on the
front and rear side also.

5) The cover of roof light shall be of the conventional cream yellow color
matching to that of the metered motor cabs. It shall have a display on
black background.

6) Roof light gives the passenger an idea from far distance if the vehicle is
empty of occupied. Th Thee roof light should be internally divided into
three compartments for illumination iin n three different modes.
modes On
illumination,
• The
he letters “FOR HIRE” shall be displayed in green color (When there are no
passengers in Taxi);
• The
he letters “HIRED” shall be exhibited in blue color (When there are passengers in
the Taxi and Meter is started);
Goa Electronics Limited Page 99
RFP for Supply, Installation and Maintenance of Digital Fare Meters with Printer, GPS Device and
Panic Button Integrated with Over Head Display Board in Passenger TAXI
• The
he letters “HIRED” shall be exhibited in red color (When there are passengers in
the Taxii and Meter is not started);
• The letters “OFF-DUTY”
DUTY” shall be exhibited in white color (When the Driver is Off
Duty).
The three compartments of the roofroof-light
light described shall be provided with three
different light emitting diode (LED) lamps, each of which shall not exceed 7 watts
of power.

7) Fitment of roof light on vehicle: The roof


roof-light
light shall ordinarily be fitted on the front
centre of the top of the vehicle. It shall be ensured that this switch will enable to
illuminate only one of the three modes of the roof roof-light
light as explained above at any
point of time. Another main switch shall also be provided under the bonnet of the
vehicle which could be used for switching off/on the roof light system on completion
of operation of the vehicle for the day, or duty.

Goa Electronics Limited Page 100

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