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Sustainability

Significant progress was made

Strategic report
in 2016 on a number of fronts in
acknowledgement of the social
licence to operate that has been
granted to us
Dear Shareholder Our communities and the environment
In 2016, we continued to prioritise the resources committed to our
In 2016, the Group made significant progress across numerous areas
communities with the ongoing focus on our three core areas:
in acknowledgement of the social licence to operate that has been
education, health and socio-economic development. Whilst the trading
granted to us. However, it is with great regret that we recently
conditions did not allow us to launch any new programmes, we built
announced the accident at Inmaculada which resulted in two fatalities.
on the significant achievements to date by increasing the reach of the
I would like to echo the comments of the Company Chairman in
medical services offered to our rural communities as well as
conveying our sincere condolences to the families of those involved
successfully transferring our IT infrastructure project in Chalhuanca, as
and underline the Board’s collective commitment to ensuring the
planned, to the regional and municipal authorities. Further details on
safety of our operations.
these initiatives, as well as those of our Argentina operations can be
2016 in context found in this report and on our website.
Even though 2016 saw an improvement in the trading environment With regards to our environmental performance, we have made
for the Company, there was continued volatility in precious metal significant progress in terms of our usage of water, with sizeable
prices. Given management’s focus on rebuilding the Company’s reductions in water consumption at our Peruvian operations and a
financial health, there has been a continual need for the many teams notable increase in the amount of water recycled.
at Hochschild to prioritise the resources available to them and to I hope you will find this report informative. If you should have any
maximise the impact of their programmes. questions or comments, please do not hesitate to contact me.
Safety
The accidents earlier in the year serve as a reminder of the risks in Roberto Dañino
general in the mining industry and why it is crucial that we expend Chairman, Corporate Social Responsibility Committee
time and effort in constantly monitoring our practices and providing
training to those operating in and around our mines so that our
collective goal of zero tolerance to accidents is always at the forefront.
In isolation, 2016 represented a third consecutive year without any
fatalities. However, in light of the fatalities in early 2017, we consider
it imperative that we fully understand the reasons behind the latest
accident and that all necessary steps are taken so that we can continue
our path in reassuring colleagues of their safety.
In terms of overall performance during the year, the Group saw
increases of 19% in accident frequency and 24% in accident severity.
Changes in the nature of the Group’s operations did indeed take place
from year to year, primarily with Inmaculada transitioning from project
to core asset, however, we do not adjust our zero appetite to breaches
of safety.

www.hochschildmining.com 29
Sustainability continued

Governance of Corporate Social As Chairman of the CSR Committee, Roberto Dañino has Board level
responsibility for sustainability issues to whom the Vice President of
Responsibility (“CSR”) Operations and the Vice President of Legal and Corporate Affairs report
for sustainability issues.
The Board has ultimate responsibility for establishing Group policies
relating to sustainability and the CSR Committee has been established The CSR Committee’s work in 2016
with the responsibility of focusing on compliance and ensuring that
appropriate systems and practices are in place. During the year, the CSR Committee:
• approved the 2015 Sustainability Report for inclusion in the 2015
What is Hochschild Mining’s approach to Annual Report;
sustainability? • monitored the execution of the yearly plan in each of the four key
The Company has adopted a number of policies demonstrating our areas of focus including progress updates;
commitment to: • considered the priorities of the environmental team and their
• a safe and healthy workplace; work plan;
• managing and minimising the environmental impact of our • considered the status of the Group’s community initiatives; and
operations; and • reviewed the environmental and community relations related risks
• encouraging sustainability by respecting the communities of the and related work plans.
localities in which we operate. Given the exposure of the Group’s strategy to Sustainability Risks
For further information on how we prioritise our resources and the (comprising Health & Safety, Community Relations and Environmental
Committee’s terms of reference, please visit www.hochschildmining. risks), the full Board received regular presentations on how such risks
com/en/sustainability. are managed. Furthermore, the Board received presentations from
management on the blockade at Pallancata that was ongoing at the
Management of sustainability year-end but which ended early this year.
The Board has ultimate responsibility for establishing Group policies
Reporting of targets and indicators
relating to sustainability and ensuring that appropriate standards are
met. The CSR Committee has been established as a formal committee As part of the Company’s ongoing strategy to make more information
of the Board with delegated responsibility for various sustainability available online, detailed sustainability related performance indicators
issues, focusing on compliance and ensuring that appropriate systems as well as targets for 2017 are available on the Company’s website.
and practices are in place Group-wide to ensure the effective
management of sustainability-related risks.

Safety • The Inmaculada mine, which only commenced commercial


production in the second half of 2015 succeeded in obtaining DNV
Given the inherently high risk profile of mining, safety is our Level 7 certification and is therefore on a par with the Group’s other,
highest priority. more established operations;
• The continued implementation of a bespoke suite of behaviour-
2016 HIGHLIGHTS based safety procedures at the Peruvian operations.
These procedures incorporate the use of a five-step process to observe
• Continued implementation of the internally designed and register safety checks. Positive reinforcement is a core part of this
behaviour-based safety programme observation, which is undertaken through awards events at the
• New Inmaculada mine achieved Level 7 certification of the operating units to acknowledge those who have demonstrated safety
DNV GL management system (2015: Level 5) excellence in their operational activities.

Fatalities in February 2017


The Hochschild approach to safety
The Group regretted to announce in February 2017 that as a result of
Mining has an inherently high risk profile and safety is our highest rockfall, two contractors were fatally injured at the Inmaculada mine.
priority. Ensuring the safety of the Group’s employees is considered
crucial in measuring the successful implementation of corporate The ongoing investigations are focusing on identifying the underlying
strategy to which the Board and management are committed. causes of the accident and will result in the taking of all necessary
steps to ensure that such accidents are avoided.
Our achievements in 2016
• In relation to the Group’s Safety Management System (designed by
the risk management firm DNV GL), the safety team completed the
necessary preparatory steps as well as the requisite training in
advance of the migration to the 7th edition of the International
Safety Rating System;

How we performed against our 2016 safety objectives


Target Status Commentary
To fully roll out the behaviour-based safety programme at San Jose The programme, named OTO (Operational Task Observation)
was successfully rolled out
To fully transition to the new edition of DNV GL’s International Safety Training was provided at all operating units regarding the
Rating System at all Operating Units ISRS 7th edition as well as the related audit process.
To evaluate the use of performance indicators in respect of A new Safety indicator focusing on the performance of each
personal safety Mine Superintendent was introduced

30 Hochschild Mining plc Annual Report 2016


Health & Hygiene Our Health & Hygiene teams undertake their work in line with the
following guiding principles:

Strategic report
The Group’s Health & Hygiene department is tasked with providing an
• Prevention comes first
integrated approach to employee welfare.
• Maximising quality of life
• Adopting measures for the long-term benefit of our people
2016 HIGHLIGHTS • Proactively identifying and controlling hazards at source
• Participation of the Corporate Health Manager in industry • Contributing to the continuous improvement in the Group’s Health
discussions on new laws affecting health and safety at work & Safety culture
• Additional monitoring and reporting of occupational health
Our achievements in 2016
issues extended to the San Jose operation
In 2016, the Health team, in collaboration with other departments,
including the Safety team, continued to go beyond its traditional area
The Hochschild approach to health and hygiene of prevention and sought to influence the way that employees
Underlining the importance we place on our people and their approach their tasks.
wellbeing, the Group’s Health & Hygiene department is tasked with During the year:
providing an integrated approach to employee welfare. Whilst the
Health team is focused on ensuring that employees have access to the • senior members of the team participated in discussions with respect
relevant services and infrastructure to ensure that treatment can be to new legal requirements and provided training to team
provided, the Hygiene team looks to reinforce the importance of the members; and
quality of life at work through the prevention of occupational illness. • a comprehensive programme aimed at minimising, if not
eradicating, exposure to harmful levels of noise was implemented
Given the nature of the work and the two-week shift patterns which during the year. This involved:
result in frequent periods of absence from families, the Group
• the procurement of specialist monitoring equipment to gauge
recognises the importance of ensuring the mental wellbeing of its
the level of exposure;
employees. For this reason, the Group’s Health & Hygiene teams are
also trained in occupational psychology. • the examination of over 700 workers at the Peruvian
operations; and
• the preparation of informational material highlighting the risks
and encouraging the use of protective equipment which is
readily available.

How we performed against our 2016 health & hygiene objectives


Target Status Commentary
To improve the Group’s accident rating system In collaboration with the Safety department, an updated
corporate policy aligning legal and technical requirements
was implemented
To ensure that the Group’s medical services comply with proposed A review of all legal obligations was undertaken during the
new regulations on occupational health year and both Peruvian and Argentinian operations are in a
good state of readiness prior to implementation.
Focus on the occupational health implications of exposure to A comprehensive audit and follow-up action plan were
industrial noise undertaken during the year (see further details under 2016
Achievements above)

www.hochschildmining.com 31
Sustainability continued

Our people United Nations, Hochschild Mining respects the human rights of all of
the Company’s stakeholders including those of our employees, our
contractors and suppliers, as well as the members of our
2016 HIGHLIGHTS local communities.
The importance placed by the Company on human rights is reflected in
• Workforce trained: 89% (2015: 79%) the Group’s training programme which seeks to ensure that all
• Average number of hours of training per year per employee: employees are aware of their rights and the Company’s commitments.
27.28 hours (2015: 33.33 hours)
Activities in 2016
The Hochschild approach to our people The people-focused initiatives during the year included the following:

Training and development Developing our people


The quality of our people is key to the success of the business in In light of the limited budgetary resources, training and development
achieving its strategic objectives and our ongoing objective is therefore programmes were targeted on key technical areas. In Peru, managers
to attract and retain high quality personnel. The Company’s Human from across the mining units participated in various leadership-
Resource team seeks to achieve this by providing competitive based courses.
remuneration, a positive working environment through the promotion
Managing our talent
of social and recreational activities, and ongoing
professional development. The People Review process was undertaken which maps talent within
the organisation and identifies key positions and succession plans.
Group values, labour relations and human rights
Creating a better place to work and Enhancing the Working
Amongst the primary responsibilities of the Human Recources team is
the clear communication of the Group’s corporate values: Integrity,
Environment
Teamwork, Quality and Excellence, Responsibility and Commitment to The Group continues to make use of an Organisational Climate Survey
our People. These values are embodied in our Code of Conduct which, which has been widely acknowledged as a key tool to measure levels of
amongst other things, sets out our undertakings to treat all employees satisfaction amongst employees and to identify opportunities for
fairly and to respect the right to be free of harassment or intimidation further development. During the year, the Company continued using
in the workplace. We recognise the core labour rights principles and, in the 2016 Climate Survey results to improve conditions in our mining
this respect, support the right to freedom of association and units and administrative offices.
collective bargaining. The Group continually reviews its offering of non-financial benefits
Approximately 57% of our total workforce is represented by a trade which currently comprise flexible working hours for Head Office staff
union or similar body. As a signatory of the Global Compact of the over the summer period and the holding of regular social events.

People indicators
2016 2015 2014 2013
Gender diversity statistics1
Number of employees
Male 3,859 3,492 3,468 4,080
Female 222 237 229 276
Number of senior managers2
Male 35 34 31 23
Female 1 2 2 2
Number of Board Members
Male 8 8 8 8
Female 1 0 0 0

1 As at 31 December
2 Defined as those who qualify under the UK statutory definition of ‘senior manager’ as at 31 December.

32 Hochschild Mining plc Annual Report 2016


Working with our communities Secondary Education
The fourth year of the Secondary Programme of Maestro Lider has also

Strategic report
been successful, with the launch of the pre-University Academy and a
2016 HIGHLIGHTS vocational orientation fair. In total, around 500 students and almost
100 teachers participated.
• Prioritising the Group’s resources which have targeted high Scholarships
impact initiatives Through the Group’s Argentinian and Peruvian operations, Hochschild
• Facilitating digital inclusion among the communities that live has provided scholarships so that students can benefit from further
in the areas surrounding our mine operations technical studies or college. In 2016, over 80 scholarships were granted.
Training for Work
For more information on our Sustainability indicators visit From the Group’s Argentinian operations, almost 40 students were
www.hochschildmining.com sponsored on an Introduction to Mining course and almost 30 students
embarked on vocational courses in mining/drilling. All students were
Our view of working with our communities from the local town of Perito Moreno and were subsequently
Hochschild has historically fostered a culture of collaborating with employed by the Group.
local communities surrounding our projects and operations to Donation to UTEC
promote sustainable development. This is a key tenet of the Group’s The Group facilitated a donation of US$1m to UTEC, a new
corporate strategy that underpins our approach to mining that we university established in Lima offering a wide range of vocational
succinctly describe as “Operating Responsibly”. training programmes.

Community relations in practice Health


Despite the restrictions in financial resources resulting from the Medico de Cabecera (the Travelling Doctor programme)
trading challenges during the year, the Group continued to prioritise This hugely successful programme, which aims to provide free access
the ongoing implementation of its social programmes with the to medical care, workshops for health prevention and health education
communities thereby minimising any direct impact. This was largely for local communities, continues to receive high levels of demand from
achieved through more efficient internal processes and synergies in all of our operations. In 2016, over 11,000 medical consultations were
order to maximise the resources available for allocation. carried out and over 200 preventative campaigns run.

Our achievements in 2016 Socio-economic development


During the year we accomplished the goals set for our high impact Digital Chalhuanca
initiatives, further details of which are provided below. This flagship project which, in addition to bringing wi-fi access to the
community of Chalhuanca, also sought to encourage digital inclusion.
Education In its fifth year of implementation, the Group oversaw the planned
Elementary Education transfer of the facility to the Regional and Municipal authorities who
Support programmes have been implemented across various locations will now look to ensure that the project continues to provide invaluable
close to our Peruvian and Argentinian operations ranging from the benefits to the local community while also looking to extend its reach.
provision of school meals to employment of qualified teaching staff.
Business Networks
For the fourth consecutive year, the Company has supported
Close to the Inmaculada mine, the Group has supported families with
approximately 340 students in 11 schools close to the new Inmaculada
their agricultural and artisanal enterprises to promote financial
mine with the Maestro Lider initiative which seeks to enhance
independence and to improve nutrition.
elementary literacy and numeracy.
For further information on the Chalhuanca project and
other projects supported by the Group, please visit: http://
www.hochschildmining.com/en/sustainability/case_studies

How we performed against our 2016 community objectives


Target Status Commentary
To increase the scope of opportunities for community-led We have designed the necessary protocols to carry out this
commercial enterprises to provide support services for the initiative. We are in the process of aligning local suppliers
Inmaculada mine. with certain requirements of the mine.
To secure the support of co-sponsors for the Group´s We successfully negotiated contributions from the State for
social programmes our Business Networks project, which will be disbursed in
2017 and 2018. In addition, support from the local
Municipalities was also secured.
To facilitate the use of technology by local communities close to our Four digital centers were inaugurated in the districts of
operations through the establishment of digital centres. Oyolo, Anizo, San Javier de Alpabamba and San Francisco de
Rivacayco, with state-of-the-art technology as well as a
training plan for the digital inclusion of participants.

www.hochschildmining.com 33
Sustainability continued

Managing our environmental impact Hochschild recognises that environmental and social responsibility
extends beyond the life of our operations and as a result, mine closure
We are committed to becoming a leader in sourcing minerals with the plans are in place to restore areas where mining activity has ceased.
least environmental footprint possible During the year, a review of a number of these plans was undertaken
with the support of internationally recognised consultants.
2016 HIGHLIGHTS Our achievements in 2016
• Launched new Corporate Performance Indicators • Continued resourcing of the environmental team with more than
• Continued focus on water management and treatment across 100 people working in related operational roles and
all operations environmental management;
• New Environmental Corporate policy launched going beyond
compliance and promoting an environmentally conscious culture
The Hochschild approach to environmental through, among other things, the promotion of efficient use
management of resources
We are committed to ensuring the integrity of the environment in • Supported the business by securing the:
which we develop our operations and new projects. Our environmental • approval of Pallancata´s revised Environmental Impact
management system has been established at a corporate level Assessment (“EIA”);
incorporating best management practices. • approval of Inmaculada’s environmental permit to reflect new
components and increased plant capacity; and
• environmental permits for the Arcata, Ares and Pallancata
exploration projects.

How we performed against our 2016 environmental objectives


Target Commentary
Continue strengthening the environmental team Team is fully staffed
Launch new Corporate environmental Completed.
performance objectives
Continue the review of the environmental In progress. ISO 14001 certification will be halted for two years during this review.
management system
Continue efforts in improving water treatment systems and In progress. In 2016 new treatment plants installed and water saving efforts
water saving throughout all mining operations implemented throughout all mining operations.
Review existing waste management system In progress. Contract to be launched in Q1 2017.
Greenhouse gas emissions data1 (tonnes of CO2e) 20161 20152 2014 2013
Emissions from combustion of fuel and operation of facilities (tCO2e) 45,909 46,790 73,244 56,234
Emissions from purchased electricity (tCO2e) 88,646 78,163 69,933 72,946
Emissions intensity, per thousand ounces of total silver equivalent produced (CO2e/k oz)3 4,140 5,531 5,533 4,890

1 Includes data for the whole year for Ares, Arcata, Selene, Pallancata, Inmaculada, San Jose and office locations
2 Restated following a review of underlying data
3 Total production includes 100% of all production, including that attributable to the joint venture partner at San Jose

34 Hochschild Mining plc Annual Report 2016

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