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4/15/2018 Document 1375686.

Copyright (c) 2018, Oracle. All rights reserved.

Using Load-Balancers with Oracle E-Business Suite Release 12.2 (Doc ID 1375686.1)

Using Load-Balancers with Oracle E-Business Suite Release 12.2

Last Updated: June 14, 2017

The most current version of this document can be obtained in My Oracle Support Note Document 1375686.1. There is a
change log at the end of this document.

In This Document
Section 1: Introduction
Terminology
General Architecture of Oracle E-Business Suite R12.2
Network Configuration Requirements for Load-Balancers
Section 2 Planning Deployment Options
2.1: Using Hardware Load Balancers with Single Web Entry Point
2.1.1: Configuration Details
2.1.2: Configuration Changes on the Application Tier
2.1.3: Update Applications Context File
2.1.4: Configuration Changes on the Load Balancer
2.2: Using Hardware Load Balancers with Multiple Web Entry Points
2.2.1: Configuration Details
2.2.2: Configuration Changes on the Application Tier
2.2.3: Update Hierarchy Type
2.2.4: Update Applications Context File
2.2.5: Configuration Changes on the Load Balancer
2.3: Using Hardware Load Balancers with Functional Redirection
2.3.1: Configuration Details
2.3.2: Configuration Changes on the Application Tier
2.3.3: Update Hierarchy Type
2.3.4: Update Applications Context File
2.3.5: Set Profile Option Values at Responsibility Level
2.3.5.1: Using the Forms Interface
2.3.5.2: Using the Command Line Interface
2.4 Using Domain Name Server (DNS) Load Balancing with Single Web Entry Point
2.4.1: Configuration Details
2.4.2: Configuration Changes on the Application Tier
2.4.3: Update Applications Context File
Section 3:Configuring WebLogic Clusters
3.1: Deployment Option with Single Web Entry Point
3.1.1:Deployment Option with OHS Configured on Primary Node and Managed Servers On
Different Application Tier Servers
3.1.2:Deployment Option with OHS Configured on Multiple Nodes and Managed Servers On
Different Application Tier Servers
Appendices
A: Related Documentation
Change Log

Section 1: Introduction

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This section examines the terminology used in load-balancing, then describes the relevant E-Business Suite architecture and
related network configuration strategies and options.

Tier

A tier is a logical grouping of services, potentially spread across more than one physical machine.

Client Tier

The client interface is provided through HTML for the HTML-based applications, and via a Java applet in a Web browser for the
traditional Forms-based interface. In Oracle Applications Release 12.2, each user logs in to Oracle Applications through the E-
Business Suite Home Page on a desktop client web browser. The E-Business Suite Home Page provides a single point of access
to HTML-based applications, Forms-based applications, and Business Intelligence applications.

Application Tier

The application tier hosts the various services that process the business logic and manage communication between the
desktop tier and the database tier. This tier runs the web server and the associated processes, concurrent processing server,
Interaction and Oracle fulfillment server.

Database Tier

The database tier contains the Oracle database server which stores all the data maintained by Oracle Applications. This tier
has the Oracle data server files and Oracle Applications database executables that physically store the tables, indexes, and
other database objects in the system.

OPMN

Oracle Process Manager and Notification Server (OPMN) is installed and configured on every tier designated to run the web
application. OPMN provides an integrated way to manage all Oracle Application Server components. OPMN consists of two
main pieces: the Process Manager and the Notification Server. The Process manager (PM) is the centralized process
management mechanism in Oracle Application Server and is used to manage all Oracle Application Server processes. The PM
starts, restarts, stops, and monitors every process it manages. It also performs death-detection and automatic restart of the
processes. Oracle Notification Server (ONS) is the transport mechanism for failure, recovery, startup, and other related
notifications between components in Oracle Application Server.

OHS

Oracle HTTP Server (OHS) is installed and configured on every tier that is designated to run the web application . It provides
the key infrastructure required for serving the static and dynamic content generated by Oracle E Business Suite products.

WebLogic Server

Oracle WebLogic Server is a scalable, enterprise-ready Java Platform, Enterprise Edition (Java EE) application server.

WebLogic Cluster

A WebLogic Server cluster consists of multiple WebLogic Server server instances running simultaneously and working together
to provide increased scalability and reliability. A cluster appears to clients to be a single WebLogic Server instance. The server
instances that constitute a cluster can run on the same machine, or be located on different machines..

WebLogic Proxy Plugin

The WebLogic proxy plug-in maintains a list of WebLogic Server instances that host a clustered servlet or JSP, and forwards
HTTP requests to those instances on a round-robin basis

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WebLogic Domain

A WebLogic Server domain is a logically related group of WebLogic Server resources.

Administration Server

Every Weblogic domain has a server instance called Administration Server. It is used to configure all other server instances
and resources in the domain.

Managed Server

Managed Servers host the components and associated resources that constitute your applications—for example, JSPs and
EJBs. When a Managed Server starts up, it connects to the domain's Administration Server to obtain configuration and
deployment settings.

Node Manager

Node Manager is a Java utility that runs as separate process from WebLogic Server and allows you to perform common
operations tasks for a Managed Server, regardless of its location with respect to its Administration Server.

Web Entry Point

Web Entry Point refers to the host name which is designated to be used by all users to access the Oracle E-Business Suite
Release 12.2 system. By default, the web entry point is set to the hostname of the application server where Oracle E-Business
Suite is installed. In the case where a load-balancer is used, the Web Entry Point becomes the load-balancer's host name.

Session Persistence

Session Persistence is the act of keeping a specific user's traffic going to the same server that was initially hit when the site
was contacted for the first HTTP transaction. This is especially important for E-Business Suite as various modules bundled with
the suite need to maintain session state. Session persistence is sometimes referred to as "server stickiness."

Server Load Balancer

Load balancing can be defined as the technology and associated processes that distribute a website's traffic among several
machines in a cluster using a network-based device called a server load balance
r. Cluster architectures allow all members of a
group of machines to run the same web application, appearing to the outside world as a single machine.

A server load balancer intercepts traffic destined for a site, and redirects it to various machines in the cluster according to the
particular load-balancing method chosen. This optimizes use of system resources, resulting in higher performance, availability
and scalability. Load balancers are recommended for mission-critical enterprise deployments of web-based applications such
as Oracle E-Business Suite.

A typical load balanced architecture is shown in the diagram below:

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To summarize , a server load balancer performs the following functions:

Intercepts network traffic destined for a site.


Splits the traffic into individual requests and decides which machines in the cluster are to receive these requests.
Maintains a watch on the available machines, ensuring that they are responding to the traffic; if they are not, they are
taken out from the load-balancing pool so that traffic can be routed to the machines that are available.
Provides redundancy by employing more than one machine for fail-over scenarios.
Provides context-aware load distribution , so that applications that need to maintain session-persistent connections do
not fail. This feature of load balancer is very important for Oracle E-Business Suite as the various modules require
session-persistent connections. To support this feature, the load balancer reads the cookies set on each request made
by the client, and, based on the information in the cookie, it can rewrite the header information, then send the request
to the appropriate machine in the cluster, where its session is maintained.

General Architecture of Oracle E-Business Suite Release 12.2


The Oracle E-Business Suite Release 12.2 architecture, as shown in the figure below, is a framework for multi-tiered,
distributed computing that supports various Oracle Applications products. In this model, various servers are distributed among
multiple levels, or tiers.

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A server is a process or group of processes that runs on a single machine and provides a particular class of functionality, often
referred to as a service. For example, the Oracle HTTP server is a process that listens for and processes HTTP requests; a
Concurrent Processing server is a server that process batch jobs submitted through concurrent requests.

The three-tier architecture that comprises an Oracle E-Business Suite installation is made up of:

1. The database tier, which supports and manages the Oracle database
2. The application tier, which supports and manages the various Applications components, and is sometimes known as
the middle tier
3. The client tier, which provides the user interface via a supported web browser, either natively in HTML or via Forms
running in the Sun Java Runtime Engine

Network Configuration Requirements for Load-Balancers


In a load-balanced configuration, a load-balancer device serves requests from clients and redirects them to multiple E-Business
Suite application tier servers. The load-balancer acts as a single entry point to the E-Business Suite environment. Two sets of
major requirements must be met to ensure successful configuration of hardware-based load-balancers with the E-Business
Suite:

1. Load-Balancer Hardware Requirements


2. DNS Resolution Requirements

1. Load Balancer Hardware Requirements

Virtual Servers and Port Configuration

For product functionality and to meet high availability requirements, Oracle E-Business Suite code running on the
application tier servers may need to establish a connection to itself, to external servers, or to the database

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server. This requires the load-balancing device to accept connections from the application tier servers behind the
device, and to route the request to the appropriate server. In certain network configurations, the load balancing
device may not be support such connections, and the request may either hang or be dropped. Such a scenario
requires contacting the hardware load balancer vendor, to discuss either the feasibility of either reconfiguring the
load balancer device to accept the connections originating from the servers behind it, or, alternatively and
preferably, upgrading to devices that can support these types of loopback connections.

Depending upon the networking device, it may be feasible to alias load-balancer virtual host names directly to
the IP addresses of specific application tier servers. Such mappings may not be technically feasible in all
configurations. Oracle does not certify or recommend such configurations, but will support them on a best-
efforts basis, subject to available resources and expertise. Although machine mappings may be supported,
technical limitations inherent in DNS layer devices may prevent port and protocol mappings.

For example, a load-balancer with SSL acceleration capabilities may be configured to listen for HTTPS traffic on
port 443, and forward unencrypted traffic to the pool of application tier servers listening for HTTP traffic on port
8000. Mapping HTTPS services to the application tier servers instead of the load-balancer/SSL accelerator will
result in failures, as the application tier servers are not configured to handle HTTPS traffic, and will reject traffic
for port 443.

It is also possible to configure a single E-Business Suite environment to be accessed via multiple domain names,
each with its own pool of application tier servers. For example: A single E-Business Suite environment might
have the following two domains: partners.company.com, and employees.company.com. The
partners.company.com domain uses a pool of application servers (e.g. apptier1 and apptier2) secured and
used exclusively for external access by partners and supplies. The employees.company.com domain uses a
different pool of application servers (e.g. apptier3 and apptier4) that may be used only by company employees.
Both environments use the same E-Business Suite database.

Depending on the load-balancer used, it is technically possible to use a single physical load-balancer to handle
client requests for both domains. To support this configuration, the load-balancer must:

Allow configuration of multiple virtual server names and multiple ports


Associate each virtual server name with its own IP address, each of which are accessible via your DNS
Allow clients to address the virtual server names, which the load-balancer uses to redirect traffic to the
appropriate pool of application tier servers

Resource Monitoring, Port Monitoring & Process Failure Detection

Oracle recommends that the load-balancer be configured to detect service and Server failures, through
heartbeat monitors, notification, or some other mechanism. If a Server in the pool fails, the load-balancer must
stop directing traffic to the failed Server.

Fail-Over Capabilities

It is possible to set up offsite fail-over environments that can be switched to if the primary environment fails.
For example, a load-balancer may be configured to direct E-Business Suite traffic to a primary pool of application
servers in Austin, Texas. If that primary site fails for some reason, the load-balancer should be able to detect
the failure and redirect all traffic to identically-named application tier servers running in an offsite disaster
recovery site.

Oracle recommends that load-balancers be configured to support fail-over configurations.

Returning Traffic on Failures

Oracle recommends configuring load-balancers to return immediately to the calling client when the application
server to which it forwards traffic is unavailable. This is preferred over the client disconnecting on its own after
a timeout based on the TCP/IP settings on the client machine.

The WebLogic Server requires a Hardware Load Balancer that must support a compatible passive or active
cookie persistence mechanism, and SSL persistence.

Passive Cookie Persistence

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Passive cookie persistence enables WebLogic Server to write a cookie containing session parameter
information through the load balancer to the client. For information about the session cookie and how a
load balancer uses session parameter data to maintain the relationship between the client and the
primary WebLogic Server hosting a HTTP session state, see Load Balancers and the WebLogic Session
Cookie.

Active Cookie Persistence

Certain active cookie persistence mechanisms can be used with WebLogic Server clusters, provided the
load balancer does not modify the WebLogic Server cookie. WebLogic Server clusters do not support
active cookie persistence mechanisms that overwrite or modify the WebLogic HTTP session cookie. If the
load balancer's active cookie persistence mechanism works by adding its own cookie to the client session,
no additional configuration is required to use the load balancer with a WebLogic Server cluster.

SSL Persistence

When SSL persistence is used, the load balancer performs all encryption and decryption of data between
clients and the WebLogic Server cluster. The load balancer then uses the plain text cookie that WebLogic
Server inserts on the client to maintain an association between the client and a particular server in the
cluster.

2. DNS Resolution Requirements

All clients must be able to resolve the hostname of the load-balancer. In the case where a single load-balancer
hosts multiple virtual servers, clients must be able to resolve the hostname of each of the virtual server names.
Note that "clients" also include E-Business Suite application tier server, which perform loopback queries to the
load-balancer's virtual server name.

You can perform the following tests from desktop clients and each application tier server to ensure that DNS
resolution is working:

1. Use ping

>ping <LbrDeviceHostname>.<domain>

For example:

>ping employees.company.com

If successful, this command will return the IP address of the load-balancer, along with information about
ping latency and response times.

2. Use telnet

>telnet <LbrDeviceHostname>.<domain> [http/https port]

For example:

>telnet employees.company.com 443


>GET /OA_HTML/OAInfo.jsp

If successful, this command will connect to the load-balancer using the specified port and will return the
HTML output from OAInfo.jsp

Section 2:Planning Deployment Options


The 12.2 Rapid Installer utility can be used to Install a new, fully configured Oracle E-Business Suite system, including the
latest certified Oracle E-Business Suite technology stack and all patches, product family release update packs, release update
packs, and other updates available at the time of this Oracle E-Business Suite release. Rapid Install employs a wizard that
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guides you through the screens used to carry out the selected task. On the wizard screens, you enter configuration values for
your system.

The Rapid Install utility support different types of installations namely a single node installation where the database and the
application tier are installed and configured on a one node and also a multitier installation where the database and the
application tier nodes are spread across different nodes. Please refer to the Oracle E-Business Suite 12.2 Installation guide for
more information.

In this document we are going to describe a two node installation scenario where the Database Tier is installed on node 1 and
the application tier is installed on node 2. We will be addressing these nodes as the primary database tier node and primary
application tier node respectively. Follow the steps given below in sequence to complete the installation.

Note: It is recommended that you stage the installation CDs on a remote file system that can be mounted and accessed
from the different nodes on where we are going to perform the installation..

Install the Database Tier on Node 1

Start the rapidwiz utility on node 1. The first screen lists the components that are included in, or supported by, this release of
Oracle E-Business Suite. You can see from this list that a new installation includes a fresh Oracle 11g Release 2 (11gR2)
database. Enter the appropriate values as prompted by the Installler for the Database and the Application Tier node and
complete the Database tier installation.

Note: When entering the location of the install directories for the application tier install, you can either enter the location
of a local drive on that machine or an NFS location that is accessible from that primary application tier node. The
recommendation is to install the application tier file system on to a remote file system that can be mounted across various
application tier nodes. Please refer to My Support Oracle Support Note http://www-
apps.us.oracle.com/techstack/projects/12.2/shared_fs/shared.html for more details.

Install the Primary Application Tier on Node 2

Start the rapidwiz utility on node 2. The database and the associated processes need to be up and running on the database
tier to successfully complete this installation. The first screen lists the components that are included in, or supported by, this
release of Oracle E-Business Suite. You can see from this list that a new installation of the application tier includes Oracle
Fusion Middleware Stack that includes the WebLogic Server and the Web Tier. The Oracle Application Server stack that
includes the forms and reports and the Oracle E-Business Suite Application tier code.

A successful completion of the application tier installation on to node 2 configures the following services:

Root Service comprising of the Node Manager


Web Administration Service comprising of the WebLogic Administration Server and the TNS Listener for FNDFS
Web Entry Point Services comprising of the Oracle Process Notification Server (OPMN) and the Oracle HTTP Server (
OHS)
Web Application Services comprising of the Managed Servers names oacore, forms, oafm and form-c4ws
Batch Processing Services comprising of the concurrent processing services, ICSM and JTF fullfillment server
Other Services comprising of the forms server and the mobile web application server

Execute adpreclone Utility on the Run and Patch File System

The adpreclone utility shipped with Oracle E-Business Suite packages the required application tier components to a staging
directory for subsequent clone and add node operations. You must run this utility before proceeding to Section 4 of this
document.

The adpreclone utility requires the application tier processes to be running from the file system where the utility is run. This is
required to package the Oracle Fusion Middleware components and its configuration. Perform the commands shown below on
both the run and patch file systems:

On the run file system:

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$ cd <inst-top-run-fs>/admin/scripts
$ ./adstrtal.sh <apps-user-name>/<apps-password>
$ ./adpreclone.pl appsTier

Once the utility completes, shut down the application tier processes:

$ ./adstpall.sh <apps-user-name>/<apps-password>

On the patch file system:

$ cd <inst-top-patch-fs>/admin/scripts
$ ./adstrtal.sh <apps-user-name>/<apps-password>
$ ./adpreclone.pl appsTier

Once the utility completes, shut down the application tier processes.

$ ./adstpall.sh <apps-user-name>/<apps-password>

To add additional nodes, follow the instructions given in the following guide:

If planning to use shared file system, follow Section 4: Adding a Node to the Shared Application Tier File System
If planning to use non-shared file system, follow the instructions in the Rapid Clone Guide.

2.1: Using Hardware Load Balancers with Single Web Entry Point
The diagram shown below represents a hardware load balancer configuration with a single entry point to load balance the web
application running on application servers 1 and 2. In this configuration, all users access E-Business Suite application via a
single URL.

2.1.1: Configuration Details


The steps described in this section assume that you already have a multi-node Oracle E-Business Suite Release 12.2
installation. Application Servers 1 and 2 must be configured to run the web application behind a hardware-based load-
balancer. This configuration assume there are multiple instances of Oracle HTTP Server and Managed Servers configured on
each node.

2.1.2: Configuration Changes on the Application Tier

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2.1.3: Update Applications Context File

Use the AutoConfig Context Editor to set the configuration values in the applications context file on server 1 and 2 . The table
below describe how the context value should be changed when a load balancer is configured in front of application servers.
For example:

Load Balancer Entry Point: store.company.com


Application Server 1: appstier1.company.com
Application Server 2: appstier2.company.com
Web Entry protocol: https
Application Tier Web Protocol: http
Application Tier Web Port: 8050
Active Web Port:443

Context
Context Variable
Variable Old Context Value New Context Val
Name
Description

Protocol that
desktop
clients use to
s_webentryurlprotocol communicate http https
with the web
entry point
server

Name of the
host that
receives the appstier1 on Application Server 1
s_webentryhost first HTTP store
request from appstier2 on Application Server 2
the desktop
client

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Context
Context Variable
Variable Old Context Value New Context Val
Name
Description

Domain
name of the
host that
s_webentrydomain
receives the company.com company.com
first HTTP
request from
the desktop
client

Port on the
web server
or load
s_active_webport balancer that 8050 443
listens for
HTTP
requests

URL used to http://appstier1.company.com:8050/OA_HTML/AppsLogin


access the on Application Server 1
s_login_page https://store.c
Applications http://appstier2.company.com:8050/OA_HTML/AppsLogin
logon page on Application Server 2

URL that
third party
tools use to
connect to
the E- http://appstier1.company.com:8050/ on Application Server
1
s_external_url
Business https://store.c
Suite http://appstier2.company.com:8050/ on Application Server
System. This 2
is used only
by the Oracle
Web Services
product.

The values listed for the context variables in the table above should only be used as a reference to change your applications
context file. It is possible that system administrators may have changed the default values to perform other advanced
configurations.

After completing the changes shown above, do the following:

1. Run the AutoConfig utility on all the application tier Servers


2. Restart application server processes
3. Test sign on from the load balancer entry point

If you are using your load balancer for SSL termination/acceleration, be sure to follow the steps outlined in My Oracle Support
Note 1352581.1 (Enabling SSL in Oracle Applications Release 12.2)

2.1.4: Configuration Changes on the Load Balancer

The Hardware Load Balancer must be configured for session persistence: various modules shipped with Oracle E-Business
Suite need to maintain session state. If this property is not set, the loss of transaction state may result in users experiencing
unpredictable errors.

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Oracle supports session persistence technology that is transparent to the Oracle E-Business Suite; that is, session persistence
approaches which do not require additional programmatic changes to the underlying E-Business Suite modules. For successful
integration of your load balancer with Oracle E-Business Suite application tiers, refer to your load balancer's documentation for
details on how to configure the load balancing pool, virtual host configuration, and session persistence parameters.
Networking hardware vendors offer products with a range of technical solutions for session persistence, but it is beyond the
scope of this document to make comparative assessments of the various approaches.

As an example, the following table summarizes the key parameters that Oracle Development uses for its standardized load
balancer configuration tests:

Load Balancer Parameter Value

Load Balancing Method Predictive Node Address

Persistence Type Active HTTP Cookie with Method Insert and Cookie Expiration 12 hrs

2.2: Using Hardware Load Balancers with Multiple Web Entry Points
The diagram shown below represents a hardware load balancer configuration with multiple entry points to load balance the
web application running on application server 1, 2, 3 and 4. In this configuration, users access E-Business Suite application
with two different URLs. This configuration assume there are multiple instances of Oracle HTTP Server and Managed Servers
configured on each node.

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2.2.1: Configuration Details

2.2.2: Configuration Changes on the Application Tier

2.2.3: Update Ebusiness Suite Profile Options Hierarchy Type

There are a number of user profiles that are used to construct various URLs in an E-Business Suite Release 12 environment.
These user profiles are as follows:

User Profile Name Internal Name

1. Applications Web Agent APPS_WEB_AGENT

2. Applications Servlet Agent APPS_SERVLET_AGENT

3. Applications JSP Agent APPS_JSP_AGENT

4. Applications Framework Agent APPS_FRAMEWORK_AGENT

5. ICX:Forms Launcher ICX_FORMS_LAUNCHER

6. ICX: Oracle Discoverer Launcher ICX_DISCOVERER_LAUNCHER

7. ICX: Oracle Discoverer Viewer Launcher ICX_DISCOVERER_VIEWER_LAUNCHER

8. Applications Help Web Agent HELP_WEB_AGENT

9. Applications Portal APPS_PORTAL

10. BOM:Configurator URL of UI Manager CZ_UIMGR_URL

11. QP: Pricing Engine URL QP_PRICING_ENGINE_URL

12. TCF:HOST TCF:HOST

Table 1

The default hierarchy type value for the above profile options is of Security type as shown in the sample diagram below:

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Configuration of the E-Business Suite environment for access from multiple entry point requires the profile options hierarchy
type to be changed to SERVRESP. To change the profile options hierarchy type values to SERVRESP , execute the following
SQL script as shown below:

sqlplus <apps-schema-name>/<apps-passwd> @<FND_TOP>/patch/115/sql/txkChangeProfH.sql SERVRESP

After running the script, verify that the hierarchy type for the profile options was successfully changed to SERVRESP. For
example, see the screenshot below:

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2.2.4: Update Applications Context File

Use the AutoConfig Context Editor to set the configuration values in the applications context file on server 1, 2, 3 and 4. The
table below describe how the context value should be changed when a load balancer is configured in front of application
servers. For example:

Load Balancer Entry Point 1: store.company.com


Application Server 1: appstier1.company.com
Application Server 2: appstier2.company.com
Web Entry protocol: https
Application Tier Web Protocol: http
Application Tier Web Port: 8050
Active Web Port:443

Load Balancer Entry Point 2: recruitment.company.com


Application Server 3: appstier3.company.com
Application Server 4: appstier4.company.com
Web Entry protocol: http
Application Tier Web Protocol: http
Application Tier Web Port: 8060
Active Web Port:80

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Context
Context Variable
Variable Old Context Value New Context Val
Name
Description

Protocol that
desktop
clients use to https for store.c
s_webentryurlprotocol communicate http
with the http for recruitm
entry point
server

Name of the
host that appstier1 on Application Server 1 store as the entry
receives the appstier2 on Application Server 2 appstier1 and ap
s_webentryhost first HTTP
request from appstier3 on Application Server 3 recruitment as th
the desktop appstier4 on Application Server 4 appstier3 and ap
client

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Context
Context Variable
Variable Old Context Value New Context Val
Name
Description

Domain
name of the
host that
s_webentrydomain
receives the company.com company.com
first HTTP
request from
the desktop
client

Port on the
web server
or load 8050 on appstier1 and appstier2 443 for store.com
s_active_webport balancer that
listens for 8060 on appstier3 and appstier4 80 for recruitmen
HTTP
requests

http://appstier1.company.com:8050/OA_HTML/AppsLogin
on appstier1

http://appstier2.company.com:8050/OA_HTML/AppsLogin https://store.c
URL used to
on appstier2 the login page for
s_login_page
access the
Applications http://appstier3.company.com:8060/OA_HTML/AppsLogin http://recruitm
logon page on appstier3 as the login page f
http://appstier4.company.com:8060/OA_HTML/AppsLogin
on appstier4

URL that
third party
tools use to
http://appstier1.company.com:8050/ on appstier1
connect to
the E- https://store.c
http://appstier2.company.com:8050/ on appstier2
s_external_url
Business
Suite http://appstier3.company.com:8060/ on appstier3
http://recruitm
System. This recruitment.comp
is used only http://appstier4.company.com:8060/ on appstier4
by the Oracle
Web Services
product.

The values listed for the context variables in the table above should only be used as a reference to change your applications
context file. It is possible that system administrators may have changed the default values to perform other advanced
configurations.

After completing the changes shown above, do the following:

1. Run the AutoConfig utility on all the application tier Servers


2. Restart application server processes
3. Test sign on from different entry points.

If you are using your load balancer for SSL termination/acceleration, be sure to follow the steps outlined in My Oracle Support
Note 1352581.1 (Enabling SSL in Oracle Applications Release 12.2)

2.2.5: Configuration Changes on the Load Balancer

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The Hardware Load Balancer must be configured for session persistence: various modules shipped with Oracle E-Business
Suite need to maintain session state. If this property is not set, the loss of transaction state may result in users experiencing
unpredictable errors.

Oracle supports session persistence technology that is transparent to the Oracle E-Business Suite; that is, session persistence
approaches which do not require additional programmatic changes to the underlying E-Business Suite modules. For successful
integration of your load balancer with Oracle E-Business Suite application tiers, refer to your load balancer's documentation for
details on how to configure the load balancing pool, virtual host configuration, and session persistence parameters.
Networking hardware vendors offer products with a range of technical solutions for session persistence, but it is beyond the
scope of this document to make comparative assessments of the various approaches.

As an example, the following table summarizes the key parameters that Oracle Development uses for its standardized load
balancer configuration tests:

Load Balancer Parameter Value

Load Balancing Method Predictive Node Address

Persistence Type Active HTTP Cookie with Method Insert and Cookie Expiration 12 hrs

2.3: Using Hardware Load Balancers with Functional Redirection


In this configuration there is a primary web entry point URL. Users are directed to different servers based on the functional
responsibilities that they choose after signing on.

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In this configuration, users access the Oracle E-Business Suite using the primary entry point URL https://ebiz.company.com
and depending on the responsibility they choose -- either manufacturing vs hrms -- they are redirected to the
https://mfg.company.com or https://hrms.company.com pool of servers.

2.3.1: Configuration Details

2.3.2: Configuration Changes on the Application Tier

2.3.3: Update E-Business Suite Profile Options Hierarchy Type

Please follow the instructions provided in Table 1 to set the profile hierarchy type to SERVRESP.

2.3.4: Update Applications Context File

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Use the AutoConfig Context Editor to set the configuration values in the applications context file on server ebiz1, ebiz2 ,
mfg1, mfg2 and hrms. The table below describe how the context value should be changed when a load balancer is
configured in front of application servers. For example:

Load Balancer Entry Point 1: ebiz.company.com


Application Server 1: appstier1.company.com
Application Server 2: appstier2.company.com
Web Entry protocol: https
Application Tier Web Protocol: http
Application Tier Web Port: 8050
Active Web Port:443

Load Balancer Entry Point 2: mfg.company.com


Application Server 1: appstier3.company.com
Application Server 2: appstier4.company.com
Web Entry protocol: https
Application Tier Web Protocol: http
Application Tier Web Port: 8060
Active Web Port:443

Load Balancer Entry Point 3: hrms.company.com


Application Server 1: appstier5.company.com
Web Entry protocol: https
Application Tier Web Protocol: https
Application Tier Web Port: 8070
Active Web Port:443

Context
Context Variable
Variable Old Context Value New Context Val
Name
Description

Protocol that
desktop
clients use to
s_webentryurlprotocol communicate http https
with the web
entry point
server

ebiz as the web e


Name of the appstier1 on Application Server 1 appstier1.compan
host that appstier2.compan
appstier2 on Application Server 2
receives the
mfg as the web en
s_webentryhost first HTTP appstier3 on Application Server 3
appstier3.compan
request from appstier4 on Application Server 4
appstier4.compan
the desktop
client appstier5 on Application Server 5
hrms as the web e
appstier5.compan

Domain
name of the
host that
s_webentrydomain
receives the company.com company.com
first HTTP
request from
the desktop
client

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Context
Context Variable
Variable Old Context Value New Context Val
Name
Description

Port on the 8050 on appstier1.company.com and


web server appstier2.company.com
or load
s_active_webport balancer that 8060 on appstier3.company.com and 443 for all web ent
listens for appstier4.company.com
HTTP
requests 8070 on appstier5.company.com

http://appstier1.company.com:8050/OA_HTML/AppsLogin
on appstier1.company.com
https://ebiz.com
http://appstier2.company.com:8050/OA_HTML/AppsLogin as the login page f
on appstier2.company.com and appstier2.co
URL used to
s_login_page
access the http://appstier3.company.com:8060/OA_HTML/AppsLogin https://mfg.comp
Applications on appstier3.company.com as the login page f
logon page and appstier4.co
http://appstier4.company.com:8060/OA_HTML/AppsLogin
on appstier4.company.com https://hrms.com
as the login page f
http://appstier5.company.com:8070/OA_HTML/AppsLogin
on appstier5.company.com

http://appstier1.company.com:8050/ on
URL that
appstier1.company.com
third party
tools use to http://appstier2.company.com:8050/ on
connect to https://ebiz.com
appstier2.company.com
ebiz.company.com
the E-
s_external_url
Business http://appstier3.company.com:8060/ on
https://mfg.comp
Suite appstier3.company.com
System. This https://hrms.com
is used only http://appstier4.company.com:8060/ on
hrms.company.com
by the Oracle appstier4.company.com
Web Services
http://appstier5.company.com:8070/ on
product.
appstier5.company.com

The values listed for the context variables in the table above should only be used as a reference to change your applications
context file. It is possible that system administrators may have changed the default values to perform other advanced
configurations.

After completing the changes shown above, do the following:

1. Run the AutoConfig utility on all the application tier Servers


2. Restart application server processes
3. Test sign on from different entry points.

If you are using your load balancer for SSL termination/acceleration, be sure to follow the steps outlined in My Oracle Support
Note 1352581.1 (Enabling SSL in Oracle Applications Release 12.2)

2.3.4.1: Configuration Changes on the Load Balancer

The Hardware Load Balancer must be configured for session persistence: various modules shipped with Oracle E-Business
Suite need to maintain session state. If this property is not set, the loss of transaction state may result in users experiencing

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unpredictable errors.

Oracle supports session persistence technology that is transparent to the Oracle E-Business Suite; that is, session persistence
approaches which do not require additional programmatic changes to the underlying E-Business Suite modules. For successful
integration of your load balancer with Oracle E-Business Suite application tiers, refer to your load balancer's documentation for
details on how to configure the load balancing pool, virtual host configuration, and session persistence parameters.
Networking hardware vendors offer products with a range of technical solutions for session persistence, but it is beyond the
scope of this document to make comparative assessments of the various approaches.

As an example, the following table summarizes the key parameters that Oracle Development uses for its standardized load
balancer configuration tests:

Load Balancer Parameter Value

Load Balancing Method Predictive Node Address

Persistence Type Active HTTP Cookie with Method Insert and Cookie Expiration 12 hrs

2.3.5: Set Profile Option Values at Responsibility Level

Follow the instructions given below to set profile option values for the required responsibilities at the responsibility level. These
values have to be set for all the profile options mentioned in Table 1

2.3.5.1: Using the Forms Interface

For example, to change the value for responsibility Manufacturing and Distribution Manager, perform the following
steps:

1. Login to Oracle E-Business Suite as sysadmin user using the main web entry point URL
2. Select the System Administrator Responsibility
3. Select Profile > System
4. From the 'Find system profile option Values' window, select the responsibility
5. To change values for all agent profile options, Query for %AGENT% and set the appropriate value to redirect the user to
the manufacturing pool of servers. Refer to the example shown below:

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2.3.5.2: Using the Command Line Interface

To change the value for a responsibility , perform the following steps:

1. Execute the SQL script afservrespval.sql

sqlplus <apps-schema-name>/<apps-passwd> @<FND_TOP>/patch/115/sql/afservrespval.sql

2. The script will prompt for the following values:


prof_name: profile option name (the value of PROFILE_OPTION_NAME column in the fnd_profile_options
table)
resp_key: responsibility key (value of RESPONSIBILITY_KEY column in fnd_responsibility table)
appl_short_name: application short name (value of APPLICATION_SHORT_NAME column in fnd_application
table)
node_name: node name (value of NODE_NAME column in fnd_nodes table)
prof_level_value: profile option value to be set

After completing the changes shown above, do the following:

1. Run the AutoConfig utility on all the application tier Servers


2. Restart application server processes
3. Test sign on from different entry points.

2.4: Using Domain Name Server (DNS) Load Balancing with Single Web Entry Point
The diagram shown below represents a DNS load balancing configuration with a single entry point to load balance the web
application running on application tier servers appstier1.company.com and appstier2.company.com. In this
configuration, all users access E-Business Suite application via a single URL.

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This configuration employ a load balancing process known as DNS round robin and it utilize a function of DNS that allows more
than one Internet Protocol (IP) address to be associated with a hostname. With DNS round robin, it is possible to assign
multiple IP addresses to a hostname and it will distribute the traffic to the list of IP addresses associated with that hostname.
For instance, let's say you had two application tier servers with IP addresses of 190.35.4.170 and 190.35.4.154 that you
wanted to share the load for the site dnslbr.company.com .The configuration in the DNS server for the two IP addresses
would look like the following:

$ dig dnslbr.company.com

;; QUESTION SECTION:
;dnslbr.company.com. IN A

;; ANSWER SECTION:
dnslbr.company.com. 10800 IN A 190.35.4.154
dnslbr.company.com. 10800 IN A 190.35.4.170

$ nslookup dnslbr.company.com

Name: dnslbr.company.com
Address: 190.35.4.170
Name: dnslbr.company.com
Address: 190.35.4.154

To verify whether DNS is routing the requests correctly, type the following commands in sequence

$ telnet dnslbr.company.com
Trying 190.35.4.170...
Connected to dnslbr.company.com.

$ telnet dnslbr.company.com
Trying 190.35.4.154...
Connected to dnslbr.company.com

From the above output, you can see that the first request was routed to machine with IP address
190.35.4.170 and the next went to the server with IP address 190.35.4.154

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Although DNS round robin load balancing is a simple way to distribute traffic among several servers, it has several limitations
which includes unpredictable load distribution, DNS caching issues by the browser, lack of fault tolerance, Local DNS servers
not conforming to the standards and ignore Time to Live values specified by the authoritative DNS servers etc.

2.4.1: Configuration Details


The steps described in this section assume that you already have a multi-node Oracle E-Business Suite Release 12 installation.
Application Servers 1 and 2 will be configured to run the web application behind a DNS based load-balancer.

2.4.2: Configuration Changes on the Application Tier

2.4.3: Update Applications Context File

Use the AutoConfig Context Editor to set the configuration values in the applications context file on server 1 and 2 . The table
below describe how the context value should be changed when a load balancer is configured in front of application servers.
For example:

Load Balancer Entry Point: dnslbr.company.com


Application Server 1: appstier1.company.com
Application Server 2: appstier2.company.com
Web Entry protocol: https
Application Tier Web Protocol: https
Application Tier Web Port: 443
Active Web Port:443

Context
Context Variable
Variable Old Context Value New Context Val
Name
Description

Protocol that
desktop
clients use to
s_webentryurlprotocol communicate http https
with the web
entry point
server

Name of the
host that
receives the appstier1 on Application Server 1
s_webentryhost first HTTP dnslbr
request from appstier2 on Application Server 2
the desktop
client

Domain
name of the
host that
s_webentrydomain
receives the company.com company.com
first HTTP
request from
the desktop
client

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Context
Context Variable
Variable Old Context Value New Context Val
Name
Description

Port on the
web server
or load
s_active_webport balancer that 443 443
listens for
HTTP
requests

http://appstier1.company.com:8050/OA_HTML/AppsLogin
URL used to
on Application Server 1
s_login_page
access the https://dnslbr.
Applications http://appstier2.company.com:8050/OA_HTML/AppsLogin
logon page on Application Server 2

URL that
third party
tools use to
connect to
http://appstier1.company.com:8050/ on Application Server
the E-
1
s_external_url
Business https://dnslbr.
Suite http://appstier2.company.com:8050/ on Application
System. This Server 2
is used only
by the Oracle
Web Services
product.

The values listed for the context variables in the table above should only be used as a reference to change your applications
context file. It is possible that system administrators may have changed the default values to perform other advanced
configurations.

DNS Load Balancing configuration requires Oracle HTTP Server to be configured on all the nodes to avoid
transaction state context loss ( session loss) errors

After completing the changes shown above, do the following:

1. Run the AutoConfig utility on all the application tier Servers


2. Restart application server processes
3. Test sign on from the web entry point

3: Configuring WebLogic Clusters


A WebLogic Server cluster consists of multiple WebLogic Server server instances running simultaneously and working together
to provide increased scalability and reliability. A cluster appears to clients to be a single WebLogic Server instance. The server
instances that constitute a cluster can run on the same machine, or be located on different machines. You can increase a
cluster’s capacity by adding additional server instances to the cluster on an existing machine, or you can add machines to the
cluster to host the incremental server instances. Each server instance in a cluster must run the same version of WebLogic
Server.

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A WebLogic Server cluster provides these benefits:

Scalability

The capacity of an application deployed on a WebLogic Server cluster can be increased dynamically to meet demand.
You can add server instances to a cluster without interruption of service—the application continues to run without
impact to clients and end users.

High-Availability

In a WebLogic Server cluster, application processing can continue when a server instance fails. You “cluster” application
components by deploying them on multiple server instances in the cluster—so, if a server instance on which a
component is running fails, another server instance on which that component is deployed can continue application
processing.

Oracle E-Business Suite Release 12.2 includes a restricted use license for WebLogic Server Basic. This is a license-constrained
version of WebLogic Server that is available in licenses for certain Oracle products.

WebLogic Server is used in Oracle E-Business Suite Release 12.2 to support the following features:

WLS Clusters. Specifically, one WLS cluster per EBS domain.

Hardware-based load-balancers in front of a WLS cluster in an EBS domain.

Use of the WLS proxy on an OHS server, directing load to one or more WLS instances on one or more managed servers
in a WLS Cluster. The cluster is defined by AutoConfig via the configuration file deployed on the OHS server.

Session re-instantiation from one managed server to another managed server within the same cluster. Although
transactions in progress during failure of one managed server will be lost, the user's session will be re-established and
migrated to another managed server in the cluster.

3.1: Deployment Option with Single Web Entry Point and Multiple Managed Servers

3.1.1: Deployment Option with OHS Configured on Primary Node and Managed Servers On Different Application
Tier Servers

The diagram shown below represents a deployment model with a single web entry point for all applications. The OPMN and
OHS are configured on the Web Entry Point Server and the Managed Server and the associated processes are configured to
run on the other application tier servers.The request from the client is received first by the Oracle HTTP Server and the
weblogic proxy plugin module that runs inside the HTTP server routes the request to the available managed servers in a round
robin fashion.

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Note:

When adding a node for this configuration, the pairs file used must contain the following
s_web_applications_status=enabled
s_web_entry_status=enabled
s_apcstatus=disabled
s_root_status=enabled
s_batch_status=disabled
s_other_service_group_status=disabled
s_adminserverstatus=disabled

3.1.2: Deployment Option with OHS Configured on Multiple Nodes and Managed Servers On Different
Application Tier Servers

The diagram shown below represents a deployment model with a single web entry point for all applications. The OPMN, OHS
and WebLogic servers are configured to run on all the application tier servers.The request from the client is received first by a

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Load Balancing Router and the requests are then routed to the Oracle HTTP Server based on the load balancing algorithm
used by the load balancing router.

Note:

When adding a node for this configuration, the pairs file used must contain the following
s_web_applications_status=enabled
s_web_entry_status=enabled
s_apcstatus=enabled
s_root_status=enabled
s_batch_status=disabled
s_other_service_group_status=disabled
s_adminserverstatus=disabled

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You can also choose to split the Managed Servers namely oacore, forms, oafm and forms-c4ws onto different application tier
nodes as shown below:

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Appendices

Appendix A: Related Documentation


List of Oracle Application Server 10g Certified Load Balancers, Firewalls and Stand-Alone SSL Accelerators (Oracle
Technology Network)
Understanding WebLogic Server Clustering
Using Load Balancers and Web Proxy Servers

Change Log

Date Description
April 10, 2012 Document creation date

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Date
November 14, 2013 Description
Updated section 3.
April 10, 2012 Document creation date

November 14, 2013 Updated section 3.


June 14, 2017 Updated description of WebLogic Server Basic in section 3.

Note 1375686.1 by Oracle E-Business Suite Development


Copyright 2011, 2017 Oracle Corporation

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